Installation Guide for Cisco Unified Communications Integration for Microsoft Office Communicator Release 7.1
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Index

Table Of Contents

Symbols - Numerics - A - C - D - E - H - I - L - M - N - O - P - S - T - U - V -

Index

Symbols

"Application Deployment Canceled" error message 5-3

"Away" availability status and custom availability statuses 5-6

"Cannot synchronize..." error message 5-5

"Cannot synchronize... Communicator 2007" error message 5-6

"Inactive" availability status and custom availability statuses 5-6

"On the Phone" availability status not available 3-8, 5-7

"Unknown" availability status 5-8

Numerics

7931G users cannot control desk phone 5-4

A

Active Directory server, configuring 2-1

address book, OCS

updating manually 2-3

verifying synchronization 2-4

administrative template, using to configure CSF clients 3-6

application dialing rules. See dialing rules

audio devices selected incorrectly 5-4

authentication, enabling LDAP 2-10

availability status issues

"Away" and custom availability statuses 5-6

"Inactive" and custom availability statuses 5-6

"On the Phone" not available 3-8, 5-7

"Unknown" status 5-8

C

caller name, incorrect with shared lines 5-5

certificates, installing on client computers 3-6

Cisco Options Package. See COP file

Cisco Unified Communications Manager server

Client Services Framework device type 2-9

configuring 2-8

prerequisites 2-8

Client Services Framework device type 2-9

cluster, moving a device to another 5-1

conference call, participant not added 5-5

configuring

Active Directory server 2-1

Cisco Unified Communications Manager server 2-8

CSF clients, using an administrative template 3-6

OCS 2-1

verifying configuration of Active Directory, OCS, Cisco Unified Communications Manager 2-15

conversation pane

connection time 5-4

users cannot see 5-3

COP file

for Client Services Framework device type 2-9

for generating copies of dialing rules 2-12, 2-13

CSF client settings

configuring using administrative template 3-6

key names 3-2

LDAP and Active Directory value names 3-5

LDAP value names 3-4

location of configuration data 3-2

security certificate value names 3-2

server value names 3-2

voice message service value names 3-2

D

deploying Cisco UC Integration for Microsoft Office Communicator 4-1

desk phone

enabling Cisco UC Integration for Microsoft Office Communicator to control 2-11, 2-12

users cannot control 7931G 5-4

devices

creating for users 2-10

moving to another cluster 5-1

dialing rules

application dialing rules, description 2-6

application dialing rules, examples 2-6

description of required dialing rules 2-5

directory lookup dialing rules, description 2-7

directory lookup dialing rules, examples 2-7

generating copies of 2-13

how to make accessible 2-12

restarting TFTP service after generation of copies of dialing rules 2-14

verifying generation of copies 2-14

verifying on Cisco Unified Communications Manager 2-13

dial plan options 2-5

directory lookup dialing rules. See dialing rules

directory numbers, creating for users 2-10

E

E.164 formatting

description 2-2

dial plan options 2-5

importance of using in Active Directory 2-2

error messages

"Application Deployment Canceled" 5-3

"Cannot synchronize..." 5-5

"Cannot synchronize... Communicator 2007" 5-6

H

Host Intrusion Protection Software (HIPS) software 5-4

I

illustration, interaction with network servers 1-2

installation

default folder 1-3

information to provide to users 4-2

prerequisites 1-3

with other Microsoft Office Communicator tabs 1-3

instant message window

closes when you place a call 5-10

displays when you select Place a Call 5-11

interaction with network servers, illustration 1-2

introduction 1-1

L

LDAP

and Active Directory, value names for CSF client integration 3-5

enabling authentication 2-10

enabling synchronization 2-9

over SSL 3-4, 3-7

value names for CSF client integration 3-4, 3-5

Lightweight Directory Access Protocol. See LDAP

M

menu items not available 5-3

Microsoft Office

Excel, Outlook, PowerPoint, Word, click to call not available 5-9

Excel 2003, click to call not available 5-8

Phone policy settings 3-9

Word 2003, click to call not available 5-8, 5-9

Word 2007, click to call not available 5-9

Microsoft Office Communicator

other tabs 1-3

policy settings 3-9

N

network server, interaction with, illustration 1-2

O

OCS

address book, updating manually 2-3

address book, verifying synchronization 2-4

configuration of telephony options 2-3

configuring 2-1

enabling users for 2-2

Office Communications Server. See OCS

P

participant not added to conference call 5-5

photoUri, enabling photos B-2

prerequisites, installation 1-3

S

security certificates, installing on client computers 3-6

shared lines, incorrect caller name displayed 5-5

SSL, LDAP over 3-4

synchronization, enabling LDAP 2-9

T

tabs, installing with other Microsoft Office Communicator tabs 1-3

TFTP, restarting after generation of copies of dialing rules 2-14

U

updating Cisco UC Integration for Microsoft Office Communicator 4-2

V

value names

for CSF client integration 3-2

LDAP and Active Directory value names 3-5

LDAP value names 3-4

security certificate 3-2

server 3-2

voice message service 3-2