User Guide for Cisco Unified Communications Integration for Microsoft Office Communicator Release 7.1
Working with Conference Calls
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Working with Conference Calls

Working with Conference Calls

Starting a Conference Call

Procedure
Step 1   Select the contacts that you want to include in the conference call in the Microsoft Office Communicator window.
Step 2   Do one of the following:
  • Right-click the contacts, then select Place a Call.
  • Drag the contacts, and drop the contacts on Shows the Call or Conference button..

The conference call is displayed in the active conversations window. The active conversations window displays a list of the participants.


What to Do Next

Call the conference call participants and add them to the conference call.


Note


The maximum number of participants in a conference call is specified in Cisco Unified Communications Manager.


Calling Conference Call Participants

Procedure
Step 1   Select Call for the participant in the participant list.

When the participant answers, you can speak to the participant.

Step 2   Do one of the following:
  • Select Join for the participant.

    The participant is added to the conference call. If the participant is the first participant to be called, the call to the participant is put on hold until another participant joins.

  • If you do not want to add the participant to the conference call, right-click the participant, then select Remove Participant.


What to Do Next

Repeat this procedure to call other conference call participants.

Adding Participants to an Active Conference Call Using Drag-and-Drop

If you are on a phone call, or a conference call, you can drag-and-drop other contacts to join the current participants in a conference call.

Procedure
Drag the contacts from the Microsoft Office Communicator window to the entry for the call or conference call in the active conversations window.

Troubleshooting Tips

If you add a third contact to a phone call, the contact is called automatically.

Adding Participants to an Active Conference Call

If you are on a phone call, or a conference call, you can add other contacts to join the current participants in a conference call.

Procedure
Step 1   Select Shows the view more options button from the active conversations window. beside Shows the End Call button. in the active conversations window.
Step 2   Select Conference With > Contact.
Step 3   Do one of the following in the Select Contacts dialog box:
  • Search for the contact, then select the contact.

  • Enter the number that you want to call in the search field.

  • Select the keypad icon, then enter the number that you want to call in the keypad dialog box.

Step 4   Select Add Participants.

If the contact has more than one number in the corporate directory, you can select the number at which you want to call the contact.


Removing a Participant from a Conference Call

You can remove a participant from a conference call before the participant joins the conference call. When a participant is in a conference call, you cannot remove the participant.

Procedure
Right-click the participant, then select Remove Participant.

Ending a Conference Call

When you call the conference call participants to add them to the conference call, you speak to the participants before you join them to the conference. You cannot end the conference call during this part of the conference call.

Procedure
Select Shows the End Call button. in the active conversations window.