Administration Guide for the Cisco Unified Application Environment, Release 8.0
Preface
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Preface

Table Of Contents

Preface

Purpose

Audience

Organization

Related Documentation

Product Documentation

Developer Documentation

Document Conventions

Obtaining Documentation and Submitting a Service Request


Preface


This preface describes the purpose, audience, organization, and conventions of this guide and provides information on how to obtain additional information.

This section includes these topics:

Purpose

Audience

Organization

Related Documentation

Document Conventions

Obtaining Documentation and Submitting a Service Request

Purpose

This document explains how to administer and maintain the Cisco Unified Application Environment using the Cisco Unified Application Environment Administration.

Audience

This guide is intended for system administrators who are familiar with the Windows operating system, have a basic understanding of IP telephony, and have full knowledge of Cisco Unified Communications Manager and the installed IP telephony environment.

Organization

This guide is organized as follows:

Chapter 1, "Overview"

Introduces the Cisco Unified Application Environment.

Chapter 2, "Getting Started"

Contains information about how to log in and use the Cisco Unified Application Environment Administration.

Chapter 3, "Managing System Settings"

Contains information about configuring global parameters, managing licenses, configuring redundancy, and configuring secure connections to the Management Service and Etch Bridge.

Chapter 4, "Managing Users"

Contains information about adding and deleting system users, and how to edit user information.

Chapter 5, "Managing Applications"

Contains information about managing applications, partitions, and triggers.

Chapter 6, "Managing Plugins"

Contains information about installing, enabling, and configuring plugins.

Chapter 7, "Managing Connections"

Contains information about configuring Cisco Unified Application Environment connections; Unified Communication System connections; and other connections, such as H.323 gateways. It also contains information about configuring connection groups.

Chapter 8, "Serviceability"

Contains information about server logs, services, trace settings, usage statistics diagnostics and alarms.

Chapter 9, "Backing Up, Restoring, and Reinitializing the System"

Contains information about backing up, restoring and reinitializing the server.

Chapter 10, "FAQs and Troubleshooting"

Contains FAQ and troubleshooting information.

Appendix A, "Setting Up an Example Deployment and Performing Configuration Tasks"

Contains an example deployment scenario for setting up and configuring a Cisco Unified Application Environment.


Related Documentation

There are two types of related documentation:

Product Documentation

Developer Documentation

Product Documentation

Table 1 provides links to related product documentation.

Table 1 Product Documentation 

Related Information
URL

Cisco Unified Application Environment Release Notes, Release 8.0

http://www.cisco.com/en/US/products/ps7058/prod_release_notes_list.html

Cisco Unified Application Environment Installation Guide, Release 8.0

http://www.cisco.com/en/US/products/ps7058/prod_installation_guides_list.html

Cisco Unified Application Environment Upgrade Guide, Release 8.0

http://www.cisco.com/en/US/products/ps7058/prod_installation_guides_list.html

Cisco Unified Application Environment Hardware Compatibility Matrix

http://www.cisco.com/en/US/products/ps7058/products_device_support_tables_list.html

Cisco Unified Application Environment Software Compatibility Matrix

Open Source License Notices for the Cisco Unified Application Environment

http://www.cisco.com/en/US/docs/voice_ip_comm/cuae/openssl_license/cuae_ssllic.html


Developer Documentation

All developer documentation and developer resources can be found at this URL: http://developer.cisco.com/web/cuae.

Document Conventions

This document uses the following conventions:

Convention
Description

boldface font

Commands and keywords are in boldface.

italic font

Arguments for which you supply values are in italics.

[   ]

Elements in square brackets are optional.

{ x | y | z }

Alternative keywords are grouped in braces and separated by vertical bars.

[ x | y | z ]

Optional alternative keywords are grouped in brackets and separated by vertical bars.

string

A nonquoted set of characters. Do not use quotation marks around the string or the string will include the quotation marks.

screen font

Terminal sessions and information the system displays are in screen font.

boldface screen font

Information you must enter is in boldface screen font.

italic screen font

Arguments for which you supply values are in italic screen font.

^

The symbol ^ represents the key labeled Control—for example, the key combination ^D in a screen display means hold down the Control key while you press the D key.

<   >

Nonprinting characters, such as passwords are in angle brackets.


Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.