Using the IVR for Administration
Using the IVR for Administration
An IVR system is available to help you to configure and manage your ATA. Use a telephone keypad to select options and to make your entries.
To access the IVR menu:
STEP 1 Connect an analog phone to a PHONE port of the ATA.
STEP 2 Press the star key four times: ****
STEP 3 When challenged for a password, log in as an administrator by using the default administrator's password of 1234# or log in as the PHONE port's user by pressing #.
STEP 4 Enter the code for the desired action. See the IVR Actions table for details.
TIPS:
- Enter the numbers slowly, listening for the audio confirmation before entering the next number.
- After you select an option, press the # (pound) key.
- To exit the menu, hang up the telephone or enter 3948# to exit.
- After entering a value, such as an IP address, press the # (pound) key to indicate that you have finished your selection. Then proceed as needed:
–To save a setting, press 1.
–To review a setting, press 2.
–To re-enter a setting, press 3.
–To cancel your entry and return to the main menu, press * (star).
- While entering a value, you can cancel the changes by pressing the * (star) key twice within half a second. Be sure to press the key quickly, or the * will be treated as a decimal point entry.
- If the menu is inactive for more than one minute, the IVR times out. You will need to re-enter the IVR menu by pressing the star key four times: ****. Your settings take effect after you hang up the telephone or exit the IVR. The ATA may reboot at this time.
- To enter the decimal points in an IP address, press the * (star) key.
For example, to enter the IP address 191.168.1.105, perform the following tasks:
– Press these keys: 191 * 168 * 1 * 105
– Press the # (pound) key to indicate that you have finished entering the IP address.
– Press 1 to save the IP address or press the * (star) key to cancel your entry and return to the main menu.
IVR Actions
|
|
|
Enter IVR Menu |
**** |
|
Check Internet Addressing Method |
100 |
|
Set Internet Addressing Method |
101 |
DHCP: 0 Static IP: 1 PPPoE: Press 2 |
Check Internet IP Address (INTERNET port) |
110 |
|
Set Static IP Address (INTERNET port) |
111 |
Enter the IP address by using numbers on the telephone key pad. Use the * (star) key when entering a decimal point. Note: This option is available only after you choose Static IP as the Internet Connection Type, through option 101. |
Check Network Mask |
120 |
|
Set Network Mask |
121 |
To enter the value, press numbers on the telephone key pad. Press the * (star) key to enter a decimal point. Note: This option is available only after you choose Static IP as the Internet Connection Type, through option 101. |
Check Gateway IP Address |
130 |
|
Set Gateway IP Address |
131 |
To enter the value, press numbers on the telephone key pad. Press the * (star) key to enter a decimal point. Note: This option is available only after you choose Static IP as the Internet Connection Type, through option 101. |
Check MAC Address |
140 |
|
Check Firmware Version |
150 |
|
Check Primary DNS Server Setting |
160 |
|
Set Primary DNS Server |
161 |
To enter the value, press numbers on the telephone key pad. Press the * (star) key to enter a decimal point. Note: This option is available only after you choose Static IP as the Internet Connection Type, through option 101. |
Check INTERNET web server port |
170 |
|
SPA122 only: Check LAN IP address (ETHERNET port) |
210 |
|
Announce Line 1 SIP Transport |
1910 |
|
Set Line 1 SIP Transport |
1911 |
0: UDP 1: TCP 2: TLS |
Check Line 2 SIP Transport |
1920 |
|
Set Line 2 SIP Transport |
1921 |
0: UDP 1: TCP 2: TLS |
Exit IVR |
3948 (Spells EXIT on the phone keypad) |
|
Allow or prevent WAN access to the administration web server |
7932 |
1: Enable 0: Disable |
Factory Reset of Unit WARNING: All non-default settings will be lost. This includes network and service provider data. |
73738 (Spells RESET on the phone keypad) |
When prompted, press 1 to confirm, or press * (star) to cancel. After you hear “Option successful,” hang up the phone. The ATA reboots. NOTE: This action is equivalent to Pressing and holding the RESET button for 10 seconds. |
Reboot of Voice System |
732668 (Spells REBOOT on the phone keypad) |
After you hear “Option successful,” hang up the phone. The ATA reboots. NOTE: This action is equivalent to Pressing and immediately releasing the RESET button. |
User Factory Reset of Unit WARNING: All user-changeable non-default settings will be lost. This may include network and service provider data. |
877778 |
When prompted, press 1 to confirm, or press * (star) to cancel. After you hear “Option successful,” hang up the phone. The ATA reboots. |