User Guide for the Cisco Unity Connection Phone Interface (Release 9.x)
Managing Message Notification
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Managing Message Notification

Managing Message Notification

About Message Notification

Cisco Unity Connection can call a phone or pager to notify you of new messages.

You can turn notification on and off, and change notification phone numbers for your home phone, work phone, mobile phone, and a pager.


Note


If you are using the Messaging Assistant web tool, you have more options and more notification devices available there. See Help in the Messaging Assistant.


Turning Notification to Devices On or Off

You can turn notification on and off for your home phone, work phone, mobile phone, and a pager. Turning a notification device off does not delete its settings.

Turning Notification to a Device On or Off by Using the Phone Keypad

Procedure
    Step 1   Call and sign in to Connection.
    Step 2   At the Main menu, select the option Setup Options, then Message Settings, and Message Notification.
    Step 3   After Connection announces your notification status, follow the prompts to turn notification on or off for a pager, home phone, work phone, or mobile phone.

    Turning Notification to a Device On or Off by Using Voice Commands

    Procedure
      Step 1   Call and sign in to Connection.
      Step 2   When Connection asks, "What do you want to do," say:

      "Setup Options." (Connection temporarily switches to the phone keypad.)

      Step 3   On the phone keypad, select the option Message Settings, then Message Notification.
      Step 4   After Connection announces your notification status, follow the prompts to turn notification on or off for a pager, home phone, work phone, or mobile phone.
      Tip   

      To switch back to using voice commands, keep pressing * until you hear the "Voice Command Conversation" prompt.


      Changing Notification Phone Numbers

      You can change the notification number for your home phone, work phone, mobile phone, and a pager.

      For phone numbers inside your organization, enter an extension. For external phone numbers, begin with any access code needed to make an external call (for example, 9). For long-distance numbers, include the applicable dialing codes (for example, 1 and the area code). Use the # key to add 1-second pauses, as necessary.

      Changing a Notification Phone Number by Using the Phone Keypad

      Procedure
        Step 1   Call and sign in to Connection.
        Step 2   At the Main menu, select the option Setup Options, then Message Settings, and Message Notification.
        Step 3   After Connection announces your notification status, follow the prompts to change the notification number for a pager, home phone, work phone, or mobile phone.

        Changing a Notification Phone Number by Using Voice Commands

        Procedure
          Step 1   Call and sign in to Connection.
          Step 2   When Connection asks, "What do you want to do," say:

          "Setup Options." (Connection temporarily switches to the phone keypad.)

          Step 3   On the phone keypad, select the option Message Settings, then Message Notification.
          Step 4   After Connection announces your notification status, follow the prompts to change the notification number for a pager, home phone, work phone, or mobile phone.
          Tip   

          To switch back to using voice commands, keep pressing * until you hear the "Voice Command Conversation" prompt.