Upgrade Guide for Cisco Unity Connection Release 9.x
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Table of Contents


Audience and Use

Documentation Conventions

Cisco Unity Connection Documentation

Obtaining Documentation and Submitting a Service Request

Cisco Product Security Overview


This preface contains the following sections:

Audience and Use

The Upgrade Guide for Cisco Unity Connection is intended for system administrators and technicians who handle upgrades and changes to the Cisco Unity Connection system configuration.

The Upgrade Guide for Cisco Unity Connection focuses on information and procedures necessary for changing the current configuration of the system—that is the hardware and software arrangements that define what Cisco Unity Connection is and what it does—and for upgrading the Connection software to newer versions. The guide does not include information on changing Cisco Unity Connection data (for example, user templates and call handlers).

Documentation Conventions


Table 1 Conventions in the Upgrade Guide for Cisco Unity Connection


boldfaced text

Boldfaced text is used for:

  • Key and button names. (Example: Select OK .)
  • Information that you enter. (Example: Enter Administrator in the User Name box.)

< >

(angle brackets)

Angle brackets are used around parameters for which you supply a value. (Example: In the Command Prompt window, enter ping <IP address> .)



Hyphens separate keys that must be pressed simultaneously. (Example: Press Ctrl-Alt-Delete .)


(right angle bracket)

A right angle bracket is used to separate selections that you make on menus. (Example: On the Windows Start menu, select Settings > Control Panel > Phone and Modem Options .)

The Upgrade Guide for Cisco Unity Connection also uses the following conventions:

Note Means reader take note. Notes contain helpful suggestions or references to material not covered in the document.

Caution Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data.

Warning Means reader be warned. In this situation, you might perform an action that could result in bodily injury.

(For translations of safety warnings listed in this guide, see Regulatory Compliance and Safety Information for Cisco Unity Connection at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/regulatory/compliance/ucwarns.html .)

Cisco Unity Connection Documentation

For descriptions and URLs of Cisco Unity Connection documentation on Cisco.com, see the Documentation Guide for Cisco Unity Connection Release 9.x . The document is shipped with Cisco Unity Connection and is available at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/roadmap/9xcucdg.html .

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation , which also lists all new and revised Cisco technical documentation, at:


Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.

Cisco Product Security Overview

This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately

Further information regarding U.S. export regulations may be found at http://www.access.gpo.gov/bis/ear/ear_data.html .