Unified Messaging Guide for Cisco Unity Connection Release 9.x
Configuring Cisco Unity Connection 9.x and Cisco Unified MeetingPlace for Unified Messaging
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Table of Contents

Configuring Cisco Unity Connection 9.x with Cisco Unified MeetingPlace for Unified Messaging

Task List for Creating a Calendar Integration with Cisco Unified MeetingPlace

Configuring Cisco Unified MeetingPlace for Calendar Integration

Configuring Unified Messaging in Unity Connection

Creating a Unified Messaging Service to Access Cisco Unified MeetingPlace from Unity Connection

Creating Unified Messaging Accounts to Link Unity Connection Users to Cisco Unified MeetingPlace Users

Testing Calendar Integration for the Cisco Unified MeetingPlace Calendar Integration

Configuring Cisco Unity Connection 9.x with Cisco Unified MeetingPlace for Unified Messaging

When integrated with Cisco Unified MeetingPlace 9.x, Cisco Unity Connection enables users to do the following by phone:

  • Join a meeting that is in progress.
  • Hear a list of the participants for a meeting.
  • Send a message to the meeting organizer.
  • Send a message to the meeting participants.
  • Set up immediate meetings.
  • Cancel a meeting (meeting organizers only).

See the following sections:

Task List for Creating a Calendar Integration with Cisco Unified MeetingPlace

Use the following task list to create a calendar integration with Cisco Unified MeetingPlace:

1. Review the system requirements to confirm that all requirements for Cisco Unified MeetingPlace and the Cisco Unity Connection server have been met. The calendar integration with Cisco Unified MeetingPlace has met the requirements as described in the “Requirements for Accessing Calendar Information for Meetings” section of System Requirements for Cisco Unity Connection Release 9.x at http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/9x/requirements/9xcucsysreqs.html#pgfId-341711 .

2. Configure Cisco Unified MeetingPlace. See the “Configuring Cisco Unified MeetingPlace for Calendar Integration” section.

3. Configure Unity Connection. See the “Creating a Unified Messaging Service to Access Cisco Unified MeetingPlace from Unity Connection” section.

4. If you configured Cisco Unified MeetingPlace to use HTTPS in Task 2., and configured unified messaging services to validate certificates for MeetingPlace servers in Task 3.: on the Unity Connection server, in Cisco Unified Communications Operating System, upload certificates from the certification authority that issued the SSL certificates for MeetingPlace servers to both tomcat-trust and Unity Connection-trust locations.

For SSL instructions, see the “Using SSL to Secure Client/ Server Connections in Cisco Unity Connection 9.x” chapter of the Security Guide for Cisco Unity Connection Release 9.x , available at http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/9x/security/guide/9xcucsecx/9xcucsec065.html .

5. Configure the Unity Connection users. See the “Creating Unified Messaging Accounts to Link Unity Connection Users to Cisco Unified MeetingPlace Users” section.

6. Test the calendar integration. See the “Testing Calendar Integration for the Cisco Unified MeetingPlace Calendar Integration” section.

7. To teach users how to list, join, and schedule meetings, see the “Managing Meetings” chapter of the User Guide for the Cisco Unity Connection Phone Interface at http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/9x/user/guide/phone/b_9xcucugphone/b_9xcucugphone_chapter_0111.html .

Configuring Cisco Unified MeetingPlace for Calendar Integration

Do the following procedures:

To Configure Cisco Unified MeetingPlace for the Calendar Integration


Step 1 Sign in to the Cisco Unified MeetingPlace Application Server as an administrator.

Step 2 Select User Configuration > User Profiles .

Step 3 Select Add New .

Step 4 Enter the following values in the required fields to create a privileged service account:

 

First Name

Leave this field blank.

Last Name

Enter Cisco Unity Connection .

User ID

Enter cucsvc or another user ID that you want.

User Password

Enter the applicable password.

Profile Number

Enter the applicable profile number.

Profile Password

Enter the applicable profile password.

Type of User

Select System Administrator .


Note The values that you enter for the User ID, User Password, Profile Number, and Profile Password fields will be used in the “Creating a Unified Messaging Service to Access Cisco Unified MeetingPlace from Unity Connection” section.


Step 5 Select Save .

Step 6 Sign out of Cisco Unified MeetingPlace.


Caution If you do not sign out of Cisco Unified MeetingPlace, the test will fail in the To Test the Cisco Unified MeetingPlace Configuration for the Calendar Integration.


 

To Test the Cisco Unified MeetingPlace Configuration for the Calendar Integration


Step 1 In the Address field of a web browser, if SSL is not enabled, enter the following URL (where <server> is the IP address or host name of the Cisco Unified MeetingPlace server):

http://<server>/webservices/services/meetingservice?wsdl

If SSL is enabled, enter the following URL:

https://<server>/webservices/services/meetingservice?wsdl

Step 2 Press Enter .

Step 3 When prompted to sign in, enter the user ID and password for the privileged service account that you created in the To Configure Cisco Unified MeetingPlace for the Calendar Integration.

The Cisco Unified MeetingPlace WSDL download page appears with the title “XFire Services.”


 

Configuring Unified Messaging in Unity Connection

See the following sections:

Creating a Unified Messaging Service to Access Cisco Unified MeetingPlace from Unity Connection

To Create a Unified Messaging Service to Access Cisco Unified MeetingPlace from Cisco Unity Connection


Step 1 In Cisco Unity Connection Administration, select Unified Messaging > Unified Messaging Services .

Step 2 On the Search Unified Messaging Services page, select Add New .

Step 3 On the New Unified Messaging Service page, in the Type list, select MeetingPlace 9.x and check the Enabled check box to enable the service.

Step 4 Enter the values of the required fields and select Save. (For information on each field, see Help> This Page).

Step 5 To check the integration with Cisco Unified MeetingPlace, select Test . The Task Execution Results window appears with the test results.

If any part of the test fails, verify the configuration for Cisco Unified MeetingPlace and Cisco Unity Connection.


 

Creating Unified Messaging Accounts to Link Unity Connection Users to Cisco Unified MeetingPlace Users


Caution Cisco Unified MeetingPlace must have an end user for each Unity Connection user that you are configuring.

To Create Unified Messaging Accounts to Link Cisco Unity Connection Users to Cisco Unified MeetingPlace Users


Step 1 In Cisco Unity Connection Administration, expand Users , then select Users . On the Search Users page, select the alias of a user.

Step 2 On the Edit User Basics page, on the Edit menu, select Unified Messaging Accounts .

Step 3 On the Unified Messaging Accounts page, select Add New . The New Unified Messaging Account page appears.

Step 4 Enter the values of the required fields and select Save. (For information on each field, see Help> This Page).

Step 5 To check the calendar configuration for the user, select Test . The Task Execution Results window appears with the test results.

If any part of the test fails, verify the configuration for Cisco Unified MeetingPlace, Unity Connection, and the user.

Step 6 Repeat the above steps for all remaining users.


 

Testing Calendar Integration for the Cisco Unified MeetingPlace Calendar Integration

To Test the Configuration for the Cisco Unified MeetingPlace Calendar Integration


Step 1 Sign in to Cisco Unified MeetingPlace as an end user.

Step 2 Select Schedule .

Step 3 Enter values in the required fields to schedule a new meeting for the current time, and invite a user who has an account on Unity Connection.

Step 4 Sign in to the Unity Connection mailbox of the user that you invited to the Cisco Unified MeetingPlace meeting in Step 3.

Step 5 If the user account is configured for voice recognition, say Play Meetings .

If the user account is not configured for voice recognition, press 6 , and then follow the prompts to list meetings.

Step 6 When you hear the system announce the Cisco Unified MeetingPlace meeting that you just scheduled, either say Join , or press the applicable keys on the phone keypad to join the meeting.