Cisco Unified Communications Manager SIP Integration Guide for Cisco Unity Connection Release 9.x
Adding Cisco Unified Communications Manager Express to a Cisco Unified Communications Manager Integration
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Adding Cisco Unified Communications Manager Express to a Cisco Unified Communications Manager Integration

Adding Cisco Unified Communications Manager Express to a Cisco Unified Communications Manager Integration

Cisco Unity Connection can integrate a Cisco Unified Communications Manager phone system integration that has a port group of Cisco Unified CM servers and a Cisco Unified Communications Manager Express server. This configuration is typically used to ensure call processing functionality at a branch office when the WAN link is down.

There are, however, the following considerations:

  • The version of Cisco Unified CM Express and the version of the Cisco Unity Connection must be a supported combination in the SIP Trunk Compatibility Matrix: Cisco Unity Connection, Cisco Unified Communications Manager, and Cisco Unified Communications Manager Express at http://www.cisco.com/en/US/products/ps6509/products_device_support_tables_list.html .
  • The Cisco Unified CM phone system integration is typically already created before adding the Cisco Unified CM Express server.

To add a Cisco Unified CM Express server to a Cisco Unified CM phone system integration, do the following procedure.

To Add a Cisco Unified CM Express Server to a Cisco Unified CM Phone System Integration


Step 1 Sign in to Cisco Unity Connection Administration.

Step 2 In Cisco Unity Connection Administration, expand Telephony Integrations , then select Port Group .

Step 3 On the Search Port Groups page, select the name of the port group for the Cisco Unified CM servers.

Step 4 On the Port Group Basics page, on the Edit menu, select Servers .

Step 5 On the Edit Servers page, under Cisco Unified Communications Manager, select Add .

Step 6 In the new row, enter the following settings.

 

Table A-1 Settings for the Cisco Unified CM Express Server

Field
Setting

Order

Enter a number that is higher than the Cisco Unified CM servers. The lowest number is the primary Cisco Unified CM server, the higher numbers are the secondary servers.

IPv4 Address or Host Name )

Enter the IPv4 address (or host name) of the Cisco Unified CM Express server that you are adding to the Cisco Unified CM port group.

IPv6 Address or Host Name )

Do not use this field for Cisco Unified CM Express integrations. IPv6 is not supported between Cisco Unity Connection and Cisco Unified CM Express.

IP Address or Host Name )

Enter the IP address (or host name) of the Cisco Unified CM Express server that you are adding to the Cisco Unified CM port group.

Port

Enter the TCP port of the Cisco Unified CM Express server that you are adding to the Cisco Unified CM port group. We recommend that you use the default setting.

TLS Port

Enter the TLS port of the Cisco Unified CM Express server that you are adding to the Cisco Unified CM port group. We recommend that you use the default setting.

Step 7 Select Save .

Step 8 On the Edit menu, select Advanced Settings .

Step 9 On the Edit Advanced Settings page, in the Delay After Answer field, enter 1000 and select Save .

Step 10 On the Edit menu, select Port Group Basics .

Step 11 On the Port Group Basics page, select Reset .

Step 12 When prompted that resetting will terminate all call traffic, select OK .

Step 13 In the Related Links drop-down list, select Test Port Group and select Go to confirm the Cisco Unified CM Express port group settings.

Step 14 When prompted that the test will terminate call in progress, select OK .

If the test is not successful, the Task Execution Results displays one or more messages with troubleshooting steps. After correcting the problems, test the connection again.

Step 15 In the Task Execution Results window, select Close .

Step 16 Sign out of Cisco Unity Connection Administration.