Cisco Unified Communications Manager SCCP Integration Guide for Cisco Unity Connection Release 9.x
Configuring Voice Messaging Ports for a Cisco Unity Connection Cluster
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Configuring Voice Messaging Ports for a Cisco Unity Connection Cluster

Table Of Contents

Configuring Voice Messaging Ports for a Cisco Unity Connection Cluster

Voice Messaging Port Configuration for a Connection Cluster

Configuring the Voice Messaging Ports for the Connection Cluster


Configuring Voice Messaging Ports for a Cisco Unity Connection Cluster


The Cisco Unity Connection cluster feature provides high availability Cisco Unity Connection voice messaging through two Cisco Unity Connection servers that are configured into a Cisco Unity Connection cluster.

For details on the Connection cluster feature, see the Cluster Configuration and Administration Guide for Cisco Unity Connection Release 9.x at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/cluster_administration/guide/9xcuccagx.html.

This chapter provides information for configuring voice messaging ports for a Cisco Unity Connection cluster. See the following sections:

Voice Messaging Port Configuration for a Connection Cluster

Configuring the Voice Messaging Ports for the Connection Cluster

Voice Messaging Port Configuration for a Connection Cluster

For a Cisco Unity Connection cluster, you must know how the voice messaging ports will function—which ports will answer calls and which ports will dial out (for setting MWIs and for sending message notifications). Depending on the function of the ports, you will assign them to the applicable server in the Connection cluster:

Answering ports

Beginning with the answering port that has the lowest number in its display name, assign half the answering ports to the subscriber server so that the subscriber server will answer most incoming calls. Assign the remaining answering ports to the publisher server.

Dial-out ports
(for MWIs and notifications)

Beginning with the dial-out port that has the lowest number in its display name, assign half the dial-out ports to the primary server so that the primary server will handle MWIs and notification calls. Assign the remaining dial-out ports to the subscriber server.


For example, an eight-port system with six answering ports and two dial-out ports can be configured as follows.

Port Function
Port Display Name
Server

Answering

UCM1-001

Subscriber

UCM1-002

Subscriber

UCM1-003

Subscriber

UCM1-004

Publisher

UCM1-005

Publisher

UCM1-006

Publisher

Dialing out

UCM1-007

Publisher

UCM1-008

Subscriber


Under normal conditions, the Cisco Unity Connection cluster will handle calls in the following manner:

The subscriber server will answer most incoming calls. If no answering ports on the subscriber server are available, the publisher server will answer calls.

The publisher server will dial out for MWIs and notifications If no dial-out ports on the publisher server are available, the subscriber server will dial out for MWIs and notifications.

Configuring the Voice Messaging Ports for the Connection Cluster

Do the following procedure.

To Configure the Voice Messaging Ports for a Cisco Unity Connection Cluster


Step 1 In Cisco Unity Connection Administration, expand Telephony Integrations, then select Port.

Step 2 On the Search Ports page, select the display name of the first voice messaging port in the Cisco Unity Connection cluster.


Caution All ports for all Cisco Unity Connection servers must appear on the Search Ports page. Otherwise, the Cisco Unity Connection cluster has not been correctly configured and will not function correctly.

Step 3 On the Port Basics page, in the Server field, select the name of the applicable Cisco Unity Connection server depending on the port function. For details, see the "Voice Messaging Port Configuration for a Connection Cluster" section.

Step 4 Select Save.

Step 5 Select Next.

Step 6 Repeat Step 3 through Step 5 for all remaining voice messaging ports in the Cisco Unity Connection cluster.