System Administration Guide for Cisco Unity Connection Release 9.x
Installing Plugins in Cisco Unity Connection 9.x
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Installing Plugins in Cisco Unity Connection 9.x

Installing Plugins in Cisco Unity Connection 9.x

Caution Information in this chapter is applicable in a Unity Connection configuration only. If you have installed Cisco Unified Communications Manager Business Edition (CMBE), for information on installing plugins, see the Cisco Unified Communications Manager Administration Guide at

Application plugins extend the functionality of Unity Connection. For example, the Real-Time Monitoring Tool (RTMT) allows you to monitor the health of the system remotely through tools such as performance-monitoring counters and the Port Monitor.

Do the following procedure.

Note Before you install any plugins, you must disable all intrusion detection or antivirus services that run on the server where you will install the plugin.

To Install a Plugin

Step 1 In Cisco Unity Connection Administration, expand System Settings, then select Plugins.

Step 2 On the Search Plugins page, select Find.

Step 3 For the plugin that you want to install, select Download.

Step 4 Follow the on-screen instructions for installing the plugin.