As you work with Cisco Unity Connection, you may manage the following different types of receipts:
||Receipt you request when you are sending a message from the Messaging Inbox.
||Receipt message that informs you when the recipient opens or plays your message.
||Receipt message that informs you when your message could not be delivered to the intended recipient.
Ask your Connection administrator which receipts the system is set up to use.
In the Messaging Inbox, Connection displays receipts along with voice messages. You open receipts in the Messaging Inbox in the same way as voice messages. You can only save or delete receipts; you cannot reply to or forward them.
With receipts, you can view the recipients who received the message you sent and/or played it. With NDRs, the Messaging Inbox identifies the recipients whose mailboxes did not accept your message.
As you view an NDR, you can use the Media Master to play the original message and you can resend it to the recipient(s) who did not receive it. You can record an introduction, modify the recipient list, and change delivery options when resending a message. Once you resend a message, the NDR is not automatically deleted as it is when you resend a message by phone. Instead, the NDR remains in the Messaging Inbox until you delete it.