User Guide for the Cisco Unity Connection Phone Interface (Release 7.x)
Managing Private Lists
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Managing Private Lists

Table Of Contents

Managing Private Lists

About Private Lists

Creating Private Lists

Changing the Members of Private Lists

Changing the Recorded Names of Private Lists

Deleting Private Lists


Managing Private Lists


About Private Lists

Creating Private Lists

Changing the Members of Private Lists

Changing the Recorded Names of Private Lists

Deleting Private Lists

About Private Lists

You can use private lists to create your own groups of voice message recipients. When you address a voice message to one of your private lists, all of the recipients on the list receive the message. Cisco Unity Connection provides several private lists for you to personalize.

Only you can send voice messages to your private lists. You can do so by using the phone keypad or voice commands. You cannot send messages from your e-mail application to your private lists.

Creating Private Lists

Your Cisco Unity Connection administrator specifies the maximum number of lists that you can manage. The lists are prenumbered. Once you have added names to a list, Connection plays the list number as an identification when you manage your lists.


Tip Although you can create private lists by phone, it is easier to do so in the Cisco Unity Assistant web tool.


This section contains two procedures. Do the applicable procedure, depending on whether you are using the phone keypad or voice commands.

To Create a Private List by Using the Phone Keypad


Step 1 Call and log on to Connection.

Step 2 At the Main menu, choose the options Setup Options > Message Settings > Private Lists > Change the Names on a Private List.

Step 3 Enter the number of an unused list.


Tip If you do not know a number for an unused list, at the Main menu, choose the options Setup Options > Message Settings > Private Lists > Hear Private Lists. Connection plays information about any lists already in use, including the list numbers, so use a number other than the one(s) you hear.


Step 4 After Connection says "Private List <Number>," follow the prompts to add names to the list.

Step 5 When you are finished adding names, choose the option Rerecord the Name of the List and follow the prompts to record a name for the list.


To Create a Private List by Using Voice Commands


Step 1 Call and log on to Connection.

Step 2 When Connection asks, "What do you want to do," say:

"Setup Options." (Connection temporarily switches to the phone keypad.)

Step 3 On the phone keypad, choose the options Message Settings > Private Lists > Change the Names on a Private List.

Step 4 Enter the number of an unused list.


Tip If you do not know a number for an unused list, choose the options Message Settings > Private Lists > Hear Private Lists. Connection plays information about any lists already in use, including the list numbers, so use a number other than the one(s) you hear.


Step 5 After Connection says "Private List <Number>," follow the prompts to add names to the list.

Step 6 When you are finished adding names, choose the option Rerecord the Name of the List and follow the prompts to record a name for the list.


Tip To switch back to using voice commands, keep pressing * until you hear the "Voice Command Conversation" prompt.



Changing the Members of Private Lists

The maximum number of members that you can add to a private list is specified by your Cisco Unity Connection administrator. Any user or system distribution list that is included in the directory can be a member of your private lists.

Depending on how Connection is set up at your organization, you may be able to send and respond to messages from users on remote voice messaging systems who are not in the directory. If so, you can also include these users—known as remote contacts—in your private lists.

If you try to add a user, system distribution list, or remote contact that is already a member of the private list, Connection does not add the member to the same list again.

You can add members to, and review and delete members from your private lists.


Note Administrative changes to private list members may cause them to be presented differently when you review your lists later. Occasionally, administrative changes may even cause some members to be removed from your lists without notice. Your Connection administrator should be able to inform you before changes occur, though you will still need to readd these members to your lists in the event that they are inadvertently removed.


This section contains two procedures. Do the applicable procedure, depending on whether you are using the phone keypad or voice commands.

To Change the Members of a Private List by Using the Phone Keypad


Step 1 Call and log on to Connection.

Step 2 At the Main menu, choose the options Setup Options > Message Settings > Private Lists > Change the Names.

Step 3 Follow the prompts to choose the list whose members you want to change and to add, review, or delete members.


Tip When you review the list members, you can quickly navigate through them. Press 3 to delete a recipient from the list; press 7 to skip to the previous name and 9 to skip to the next name; and press 77 to skip to the beginning of the list and 99 to skip to the end.



To Change the Members of a Private List by Using Voice Commands


Step 1 Call and log on to Connection.

Step 2 When Connection asks, "What do you want to do," say:

"Setup Options." (Connection temporarily switches to the phone keypad.)

Step 3 On the phone keypad, choose the options Message Settings > Private Lists > Change the Names.

Step 4 Follow the prompts to choose the list whose members you want to change and to add, review, or delete members.


Tip When you review the list members, you can quickly navigate through them. Press 3 to delete a recipient from the list; press 7 to skip to the previous name and 9 to skip to the next name; and press 77 to skip to the beginning of the list and 99 to skip to the end.



Tip To switch back to using voice commands, keep pressing * until you hear the "Voice Command Conversation" prompt.



Changing the Recorded Names of Private Lists

Each private list has a recorded name. When you address messages to private lists, Cisco Unity Connection plays the recorded name so that you can confirm that you have addressed the message to the correct list.

This section contains two procedures. Do the applicable procedure, depending on whether you are using the phone keypad or voice commands.

To Change the Recorded Name of a Private List by Using the Phone Keypad


Step 1 Call and log on to Connection.

Step 2 At the Main menu, choose the options Setup Options > Message Settings > Private Lists > Change Names.

Step 3 Follow the prompts to choose the list whose recorded name you want to change and to rerecord the name. (Note that if the list you chose does not already have members, you must add them before you can record a name for the list.)


To Change the Recorded Name of a Private List by Using Voice Commands


Step 1 Call and log on to Connection.

Step 2 When Connection asks, "What do you want to do," say:

"Setup Options." (Connection temporarily switches to the phone keypad.)

Step 3 On the phone keypad, choose the options Message Settings > Private Lists > Change the Names.

Step 4 Follow the prompts to choose the list whose recorded name you want to change and to rerecord the name. (Note that if the list you chose does not already have members, you must add them before you can record a name for the list.)


Tip To switch back to using voice commands, keep pressing * until you hear the "Voice Command Conversation" prompt.



Deleting Private Lists

Although you can delete individual members of your lists by phone, you cannot delete the list itself. You delete a list—including its recorded name, and all members at once—in the Cisco Unity Assistant web tool.