System Administration Guide for Cisco Unity Connection Release 7.x
Managing Licenses
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Table of Contents

Managing Licenses

About License Files

License Files and MAC Addresses

Cisco Unity Connection Can Use Multiple Installed License Files

License Files Must Be Installed

Permanent, Time-Expiring, and Demonstration License Files

License Files and Cisco Unity Connection Clusters

Obtaining and Installing a License File

Viewing Reports for Licenses

Viewing the License Usage

Viewing the License Expirations

License Parameters for Cisco Unity Connection Features

About License Files

Added May 2009

See the following sections:

License Files and MAC Addresses

Each license file (except for the demonstration license file) is registered to the MAC address of the network interface card (NIC) on the Cisco Unity Connection server. The license file for one server cannot be used on a second server (for example, because you want to replace the Connection server). You must obtain a replacement license file that is registered to the MAC address on the second server.

The license file can be registered to only one MAC address. If the Connection server has a dual NIC, you must either configure it for network fault tolerance, which assigns one MAC address to both NICs, or disable one of the NICs and use the MAC address for the other NIC.

When you order a license file for a dual NIC that has been configured for network fault tolerance, specify the virtual MAC address that applies to both NICs rather than the physical MAC address for either of the NICs. The license file is registered to the virtual MAC address, so the license will continue to be valid even if one of the NICs fails.

Cisco Unity Connection Can Use Multiple Installed License Files

Multiple license files can be installed on a Cisco Unity Connection server. Each installed license file may enable one or more features. All of the installed license files combined enable the features that the customer wants.

Before a license file can be installed, it must be added to the Licenses page in Cisco Unity Connection Administration.

Note that if the Connection demonstration license is installed on the Connection server, it must be the only license file that is installed, even though you may have added other license files.

License Files Must Be Installed

For license files to become effective, they must be installed after they are added to the Licenses page. For details on installing license files, see the To Install the License Files.

Permanent, Time-Expiring, and Demonstration License Files

The following types of license files are available:

  • Permanent license files are registered to the MAC address of the network interface card (NIC) on the Cisco Unity Connection server. These license files do not have an expiration date.
  • Time-expiring license files are registered to the MAC address of the NIC on the Connection server. These license files have an expiration date. All of the features that are enabled by a time-expiring license file will be disabled after the expiration date.
  • Demonstration license files are not registered to a MAC address. These license files do not have an expiration date and enable only a limited range of features (for example, a maximum of two voice messaging ports and ten users with voice mailboxes). A demonstration license file is included with every Connection server. If this license file is installed, it must be the only license file that is installed on the Connection server.

For information on obtaining and installing license files, see the “Obtaining and Installing a License File” section.

License Files and Cisco Unity Connection Clusters

When a Cisco Unity Connection cluster (high availability) is configured, two licenses are required. The license that has the MAC address of the publisher server must be installed on the publisher server. The license that has the MAC address of the subscriber server must be installed on the subscriber server. For details on installing license files, see the To Install the License Files.

Obtaining and Installing a License File

Revised May 2009

License files, which enable the features purchased by the customer, are required for configuring a new Cisco Unity Connection system and for adding or changing licensed features. You obtain the license files by completing registration information on Cisco.com.


Note When a Cisco Unity Connection cluster (high availability) is configured, two licenses are required. The license that has the MAC address of the publisher server must be installed on the publisher server. The license that has the MAC address of the subscriber server must be installed on the subscriber server.


Shortly after registration, Cisco emails the license files. The email from Cisco contains instructions on how to save and store the files.

The following information is required during registration:

  • The MAC address (physical address) for the network interface card (NIC) in the Cisco Unity Connection server.
  • The product authorization key (PAK), which appears on the sticker located on the back of the Cisco Unity Connection Application Software Media kit.

This section contains three procedures. Do them in the order listed. For a Cisco Unity Connection cluster, you must do all three procedures on each Connection server in the cluster.

To Get the MAC Address of the Cisco Unity Connection Server


Step 1 Log on to Cisco Unified Communications Operating System Administration.

Step 2 On the Show menu, click Network .

Step 3 Write down the value for MAC Address, excluding the hyphens (for example, if the physical address is 00-a1-b2-c3-d4-e5, record 00a1b2c3d4e5), or save it to a file that you can access during online registration.


 

To Register and Obtain the License Files


Step 1 Go to the software registration site at http://www.cisco.com/go/license (URLs are case sensitive; you may be required to log on).

Step 2 Enter the PAK and click Submit .

Step 3 Follow the on-screen prompts.

Step 4 You will receive an email with the Cisco Unity Connection license file.


 

To Install the License Files


Step 1 If Cisco Unity Connection is not configured for a cluster, in Cisco Unity Connection Administration, expand System Settings , then click Licenses .

If a Connection cluster is configured, on the publisher server, in Cisco Unity Connection Administration, expand System Settings , then click Licenses .

Step 2 On the Search License page, click Add New .

Step 3 On the Add New License page, click Browse , and locate the new license file.

Step 4 If Connection is not configured for a cluster, in the Choose File dialog box, double-click the name of the license file.

If a Connection cluster is configured, in the Choose File dialog box, double-click the name of the license file that has the MAC address of the publisher server.


Caution If you rename the license file, the file name can contain alphanumeric characters, hyphens, and underscores, but must start with an alphabetic character. Otherwise, the license file cannot be installed.

Step 5 On the Add New License page, click Add .

Step 6 If you have more than one new license file, repeat Step 2 through Step 5 until you have added all of the new license files.

Step 7 On the Licenses page, check the check boxes for the license files that you added in Step 2 through Step 5.

Step 8 Click Install Selected .

Step 9 If Connection is not configured for a cluster, skip the remaining steps.

If you are adding licensed features to a Connection cluster that is already installed and in use, skip the remaining steps.

If you are installing a new Connection cluster, on the subscriber server, in Cisco Unity Connection Administration, expand System Settings , then click Licenses .

Step 10 On the Search License page, click Add New .

Step 11 On the Add New License page, click Browse , and locate the new license file.

Step 12 In the Choose File dialog box, double-click the name of the license file that has the MAC address of the subscriber server.


Caution If you rename the license file, the file name can contain alphanumeric characters, hyphens, and underscores, but must start with an alphabetic character. Otherwise, the license file cannot be installed.

Step 13 On the Add New License page, click Add .

Step 14 If you have more than one new license file, repeat Step 10 through Step 13 until you have added all of the new license files.

Step 15 On the Licenses page, check the check boxes for the license files that you added in Step 10 through Step 13.

Step 16 Click Install Selected .


 

Viewing Reports for Licenses

Added May 2009

Cisco Unity Connection can display the following information about Connection licenses:

  • License Usage —Shows the status of licensed features for the Connection server. For features that are licensed for a number of seats, the report displays the number of used and unused seats. See the “Viewing the License Usage” section.
  • License Expirations —Shows the expiration dates, if any, for licensed features for the Connection server. A list of installed and uninstalled license files also appears on the report. See the “Viewing the License Expirations” section.

Viewing the License Usage

Do the applicable procedure to view the license usage for the Cisco Unity Connection server.

To View the License Usage for Cisco Unity Connection 7.1 and Later


Step 1 In Cisco Unity Connection Administration, expand System Settings , then click Licenses .

Step 2 On the Licenses page, under License Count, the license usage for the Connection server appears.


 

To View the License Usage for Cisco Unity Connection 7.0 Only


Step 1 In Cisco Unity Connection Administration, expand System Settings , then click Licenses .

Step 2 On the Licenses page, in the Related links list, click View License Usage .

Step 3 Click Go .

The Cisco Unity Connection Administration Task Alerts window shows the License Usage for the Connection server.


 

Viewing the License Expirations

Do the applicable procedure to view the license expirations for the Cisco Unity Connection server.

To View the License Expirations for Cisco Unity Connection 7.1 and Later


Step 1 In Cisco Unity Connection Administration, expand System Settings , then click Licenses .

Step 2 On the Licenses page, in the Status area, license expirations for the Connection server appear.


 

To View the License Expirations for Cisco Unity Connection 7.0 Only


Step 1 In Cisco Unity Connection Administration, expand System Settings , then click Licenses .

Step 2 On the Licenses page, in the Related links list, click Run License Report .

Step 3 Click Go .

The Cisco Unity Connection Administration Task Alerts window shows the License Report for the Connection server.


 

License Parameters for Cisco Unity Connection Features

Added May 2009

Table 44-1 lists the license parameters that are used by license files and the Cisco Unity Connection features that the license parameters enable.

 

Table 44-1 License Parameters for Cisco Unity Connection Features

License Parameter
Feature
Description

LicAdvancedUserMax

TTS and ASR (advanced) users

Sets the maximum number of users who can use voice recognition.

LicIMAPSubscribersMax

Users with IMAP access to voice messages

Sets the maximum number of users who can use a third-party IMAP client to access voice messages.

LicMaxMsgRecLenIsLicensed

Voice message recordings longer than 30 seconds allowed

Depending on whether the parameter is present in any of the installed license files, determines the maximum length of recorded messages:

  • If the parameter is not present in any of the installed license files (the License Usage report shows a value of “No”), the maximum message length is 30 seconds regardless of the settings in Cisco Unity Connection Administration.
  • If the parameter is present in any of the installed license files (the License Usage report shows a value of “Yes”), the maximum length for all messages is restricted by the Maximum Recording Time in Milliseconds field on the System Settings > Advanced > Telephony > Telephony Configuration page.

The following settings further restrict the maximum length depending on the origin of the call:

Message length from other users is restricted by the Message Length—Maximum Length field on the Class of Service > Class of Service > Edit Class of Service page.

Message length from unidentified callers is restricted by the Maximum Message Length field on the Users > Users > Edit Message Settings page.

LicRealspeakSessionsMax

Text to Speech sessions

Sets the maximum number of simultaneous Text to Speech (TTS) sessions allowed on the Cisco Unity Connection server.

LicRegionIsUnrestricted

U.S. English usage and personal call routing rules allowed

Depending on whether the parameter is present in any of the installed license files, determines whether the English-United States language and personal call transfer rules are allowed:

  • If the parameter is not present in any of the installed license files (the License Usage report shows a value of “No”), the English-United States language and personal call transfer rules are not allowed.
  • If the parameter is present in any of the installed license files (the License Usage report shows a value of “Yes”), the English-United States language and personal call transfer rules are allowed.

LicServerBackend

(not used)

This parameter may be present in a license file but does not affect the Cisco Unity Connection server.

LicServerVoiceRec

(not used)

This parameter may be present in a license file but does not affect the Cisco Unity Connection server.

LicSubscribersMax

Users with voice mailboxes

Sets the maximum number of voice messaging users allowed in Cisco Unity Connection.

LicUCxnUpgrades

License files from previous releases allowed

Depending on whether the parameter is present in any of the installed license files, determines whether Cisco Unity Connection will use license files from an earlier version of Connection:

  • If the parameter is not present in any of the installed license files (the License Usage report shows a value of “No”), license files from an earlier version of Connection cannot be used.
  • If the parameter is present in any of the installed license files (the License Usage report shows a value of “Yes”), license files from an earlier version of Connection can be used.

LicUnityVoiceRecSessionsMax

Voice recognition sessions

Sets the maximum number of simultaneous voice recognition sessions (or ports) allowed on the Cisco Unity Connection server.

LicVMISubscribersMax

Cisco Unity Inbox users

Sets the maximum number of users who can be enabled to access the Cisco Unity Inbox. There is no restriction on the number of users who can access the Cisco Unity Inbox at one time.

LicVoicePortsMax

Voice ports

Sets the maximum number of Cisco Unity Connection voice messaging ports that can be installed on the Connection server.

LicVPIMIsLicensed

VPIM Networking delivery locations allowed

Depending on whether the parameter is present in any of the installed license files, determines whether VPIM Networking is allowed:

  • If the parameter is not present in any of the installed license files (the License Usage report shows a value of “No”), VPIM Networking is not allowed.
  • If the parameter is present in any of the installed license files (the License Usage report shows a value of “Yes”), VPIM Networking is allowed.