Accessing and Exiting Cisco Unity Connection Administration
The first time that you log on to Cisco Unity Connection Administration, you use the user name and password for the default administrator account that the installer specified for the account during installation. Later, you can use the user name and password for any additional administrator accounts that you create.
By default, a Connection Administration session is set to time out after twenty minutes. You can change the Administration Session Timeout setting on the System Settings > Advanced > Connection Administration page.
To Log On to Cisco Unity Connection Administration
Step 1 On an administrator workstation, open a browser session.
Step 2 Go to
https://<Cisco Unity Connection server IP address>/cuadmin
Note We recommend that you bookmark Connection Administration. If a Connection cluster is configured, we recommend that you bookmark this page for both Connection servers so that you can log on to Connection Administration on the functional server when the other Connection server is not functioning.
Step 3 Enter an applicable user name and password, and click
To Exit Cisco Unity Connection Administration
Step 1 In the Cisco Unity Connection Administration title pane, click
Step 2 Exit the web browser.
Finding Records in Cisco Unity Connection Administration
A record is the group of settings or collection of data for an individual user, class of service, call handler, or other Cisco Unity Connection entity. For example, a user record contains the user account data.
Cisco Unity Connection Administration lets you find records based on search criteria that you enter. As a best practice, do not use wildcards such as * in search strings. When you want to find a user or contact, use Begins With, Contains, or Ends With to match part of a string, or leave the search string blank to return all results. Connection attempts to match wildcard characters within the field you are searching; if no objects contain such characters in that field, no results are returned.
You can use the navigation buttons at the bottom of the search results table to move between pages, and the Rows Per Page setting to display 25, 50, 100, 150, 200, or 250 rows per page. Connection saves your Rows Per Page setting, so that on subsequent logons you receive the same number of results per page for this search page.
To Find a User Account
Step 1 In Cisco Unity Connection Administration, expand
, then click
Step 2 On the Search Users page, in the Search Results table, click the user alias to display the user account.
If you do not see the user alias listed in the Search Results table, continue with Step 3.
Step 3 In the Find Users Where search fields, indicate whether to search by Alias, DTMF Access ID, First Name, Last Name, or Display Name. You can further refine your search by setting additional parameters such as Begins With or Ends With. Enter the applicable characters to search for, and click
Step 4 In the Search Results table, click the user alias to display the user account.
To Find Other Types of Cisco Unity Connection Data
Step 1 In Cisco Unity Connection Administration, go to the applicable
Step 2 If the applicable record is listed in the Search Results table, click the record name to display the record.
If you do not see the record listed in the Search Results table, continue with Step 3.
Step 3 In the search fields, indicate the search parameters, and enter the applicable characters to search for. Click
Step 4 In the Search Results table, click the record name to display the record.