System Administration Guide for Cisco Unity Connection Release 10.x
Managing Descriptions of Message Attachments in Cisco Unity Connection 10.x
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Table of Contents

Managing Descriptions of Message Attachments in Cisco Unity Connection 10.x

Adding a Description of a Message Attachment in Unity Connection

Changing a Description of a Message Attachment in Unity Connection

Deleting a Description of a Message Attachment in Unity Connection

Managing Descriptions of Message Attachments in Cisco Unity Connection 10.x

When Cisco Unity Connection is integrated with a third-party message store, Unity Connection uses Text to Speech (TTS) to describe message attachments for users who check their messages on the phone. For example, an attachment with the extension .jpg is described as “an image.”

You can change the description of the attachments, add descriptions for attachments, and delete descriptions of attachments.

Adding a Description of a Message Attachment in Unity Connection

You can add a description of message attachments that Unity Connection reads when users check their messages by phone.

Steps to Add a Description of a Message Attachment


Step 1 In Cisco Unity Connection Administration, expand System Settings , then select Attachment Descriptions .

Step 2 On the Search TTS Descriptions of Message Attachments page, in the Language list, select the language for which you want to add a description of a message attachment.


Note The list of languages depends on the languages (locales) that are installed on Unity Connection.


Step 3 Select Add New .

Step 4 On the New TTS Description of Message Attachments page, enter a file extension in the File Extension field.

You must enter a period at the beginning of the file extension. Otherwise, you cannot add the description of the message attachment.

Step 5 In the Description field, enter the description that you want for the message attachment.

Step 6 Select Save .


 

Changing a Description of a Message Attachment in Unity Connection

You can change a description of message attachments that Unity Connection reads when users check their messages by phone.

Steps to Change a Description of a Message Attachment


Step 1 In Cisco Unity Connection Administration, expand System Settings , then select Attachment Descriptions .

Step 2 On the Search TTS Descriptions of Message Attachments page, in the Language list, select the language for which you want to change a description of a message attachment.


Note The list of languages depends on the languages (locales) that are installed on Unity Connection.


Step 3 In the Extension column, select the extension for the attachment description that you want to change.

Step 4 On the Edit TTS Descriptions of Message Attachments page, enter a file extension in the File Extension field.

You must enter a period at the beginning of the file extension. Otherwise, you cannot add the description of the message attachment.

Step 5 In the Description field, enter the description that you want and select Save .


 

Deleting a Description of a Message Attachment in Unity Connection

You can remove a description of a message attachment that you do not want Unity Connection to read when users check their messages on the phone.

Steps to Delete a Description of a Message Attachment


Step 1 In Cisco Unity Connection Administration, expand System Settings , then select Attachment Descriptions .

Step 2 On the Search TTS Descriptions of Message Attachments page, in the Language list, select the language for which you want to delete a description of a message attachment.


Note The list of languages depends on the languages (locales) that are installed on Unity Connection.


Step 3 Check the check box next to the extension for the attachment description that you want to delete.

Step 4 Select Delete Selected and when prompted to confirm the deletion, select OK .