Creating a Cisco Unified Mobility Advantage Integration in Cisco Unity Connection 10.x
See the following sections:
About the Cisco Unified Mobility Advantage Integration in Unity Connection 10.x
The Cisco Unified Mobility Advantage integration provides Cisco Unified Mobile Communicator users with access to their Cisco Unity Connection voice messages through Cisco Unified Mobile Communicator on their phones. This allows users to do the following:
- Hear an alert when new voice messages arrive.
- View a list of voice messages.
- Listen to voice messages.
- Delete voice messages.
Configuring Unity Connection 10.x for a Cisco Unified Mobility Advantage Integration
Do the following procedure.
To Configure Cisco Unity Connection for a Cisco Unified Mobility Advantage Integration
Step 1 Sign in to Cisco Unity Connection Administration as a user that is assigned to the Remote Administration role.
Step 2 Expand Class of Service , then select Class of Service .
Step 3 On the Search Class of Service page, select the class of service for the Cisco Unified Mobile Communicator end users who will have access to voice messages in Unity Connection.
Step 4 On the Edit Class of Service page, under Licensed Features, check the Allow Users to Access Voicemail Using an IMAP Client and/or Single Inbox check box and select one of the following options:
- Allow IMAP Users to Access Message Bodies
- Allow IMAP Users to Access Message Bodies Except on Private Messages
- Allow IMAP Users to Access Message Headers Only
On the Edit Class of Service page, under Licensed Features, check the Allow Users to Access Voicemail Using an IMAP Client check box and select one of the following options:
- Allow Users to Access Message Bodies
- Allow Users to Access Message Bodies Except on Private Messages
- Allow Users to Access Message Headers Only
Step 5 Select Save .
Step 6 Repeat Step 3 through Step 5 for all remaining classes of service for the Cisco Unified Mobile Communicator end users who will have access to voice messages in Unity Connection.
Testing the Integration of Unity Connection 10.x with Cisco Unified Mobility Advantage
Do the following procedure.
To Test the Configuration
Step 1 From a phone, leave a message at the Cisco Unity Connection extension for a Cisco Unified Mobile Communicator user.
Step 2 By using Cisco Unified Mobile Communicator on the phone of the Cisco Unified Mobile Communicator user, confirm that the new voice message appears in the list of voice messages.
Step 3 Confirm that you can listen to the new voice message in Cisco Unified Mobile Communicator.
Step 4 Delete the new voice message in Cisco Unified Mobile Communicator.