Cisco Emergency Responder 9.0 Administration Guide
Index
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Contents

8 - A - B - C - D - E - F - G - H - I - J - L - M - N - O - P - Q - R - S - T - U - V - W -

Index

8

802.11b endpoints
configuring IP subnet-based ERLs 1

A

Add Analog phone 1
Add New ERL 1
Add New ERL page 1 2
Add New Manual Phone page 1
Add New Synthetic Phone page 1
Add Role page 1
Add Subscriber page 1
Add User Group page 1
Add User page 1
addali 1
addanalogphone 1
adderl 1
adding
ERLs 1
onsite alert (security) personnel 1
switches 1
addsubscriber 1
Admin Utility
using 1
web interface 1
administrative interfaces 1
ALI (automatic location information)
definition 1
exporting 1
reconciling discrepancies 1
setting up 1
submission requirements 1
ALI Formatting Tool 1
generating a formatted ALI file 1
overview 1
ALI Formatting Tool page 1
ALI Information page 1
alitool 1
analogsearch 1
ANI (automatic number identification) 1
assigning
calling search space 1
ERL to switch ports and phones 1
phones to partition 1
Audio Driver log 1
audit trail
ERL 1

B

Backup 1
Backup Device List page 1
Backup History page 1
Backup Status page 1
backupstatus 1
Bell-Canada
using AFT for 1
Bulk TN Update 1
Bulk TN Update button 1
bulklosquery 1
bulktnupdate 1

C

call history
viewing 1
Call History 1
Call History page 1
callhistory 1
calling search space
assigning 1
Cisco Emergency Responder 1
creating 1
CAM table use 1
CAMA (centralized automated message accounting)
definition 1
obtaining 1
capacity planning 1
ccmversion 1
CDP (Cisco Discovery Protocol)
switch requirements 1
CER Admin log 1
CER Phone Tracking log 1
CER Server log 1
Cerdbmon log 1
certificate 1
Certificate List page 1
Certificate Management/IPSec log 1
Certificate Monitor page 1
certificateFindList 1
certificateMonitor 1
Cisco Communications Manager Clusters 1
Cisco Emergency Responder
Admin Utility web interface 1
calling search space 1
Cisco Unified Communications Manager user 1
clusters and groups 1
configuration overview 1
configuration settings reference 1
configuring serviceability 1
data integrity and reliability 1
deploying 1
Disaster Recovery System web interface 1
emergency call telephony configuration 1
features 1
how it routes calls 1
installation procedure 1
logging into and out of 1
network overview 1
partition 1
preparing network 1
preparing users 1
route points 1
serviceability settings reference 1 2
terminology 1
understanding 1
users 1
Cisco Emergency Responder group
capacity planning 1
configuring 1
telephony settings 1
Cisco Emergency Responder Group Settings page 1
Cisco Emergency Responder server
configuring 1
Cisco Emergency Responder Server Groups in Cluster page 1
Cisco EnergyWise Phones - End user experience 1
Cisco ER group
understanding groups and clusters 1
Cisco IP SoftPhone
supported version 1
Cisco Unified CallManager
configuring emergency calls 1
example setup 1
Cisco Unified Communications Manager
changing version 1
identifying supported clusters 1
Cisco Unified Communications Manager Clusters page 1
CLI log 1
CLM log 1
Cluster
understanding Emergency Responder 1
clusterdbhost 1
clusterFindList 1
clusters
configuring 1
communications manager 1
Configure IP Subnet page 1
configuring
Cisco Emergency Responder group 1
Cisco Emergency Responder group telephony settings 1
Cisco Emergency Responder overview 1
Cisco Emergency Responder server 1
Cisco Emergency Responder servers and groups 1
Cisco Emergency Responder Serviceability 1
Disaster Recovery System 1
gateways 1
phone route plan 1
SNMP 1
subnet ERLs 1
switches 1
switch ports 1
switch ports a few at a time 1
Control Center
using 1
Control Center page 1
controlcenter 1
controlcenterservice 1
convertali 1
converting PS-ALI data 1
cpu 1
CPU and Memory Usage page 1
CPU Log Files page 1
creating
alternate emergency call numbers 1
calling search space 1 2
Cisco Emergency Responder partition 1
Cisco Emergency Responder route points 1
Cisco Emergency Responder users 1
Cisco Unified Communications Manager user 1
cluster 1
CTI ports 1
ELIN route patterns 1
ELIN translation patterns 1 2
ERL (emergency response locations) 1
partition 1
Creating Route Patterns for Inter-Cisco Emergency Responder-Cluster Communications 1
CTI
applications, call forwarded by 1
creating ports 1

D

data integrity 1
database
changing host details 1
defalivalues 1
Default ALI Values page 1
defining
phone manually 1
schedule 1
test ERLs 1
deploying
one site, one PSAP 1
one site, satellite offices 1
one site, two or more PSAPs 1
overview 1
two or more sites 1
Deployment in two main sites with Clustering over the WAN 1
DID (direct inward dial)
definition 1
obtaining numbers 1
Disaster Recovery System
configuring 1
using 1
web interface 1
Disk Usage page 1
Disk Usage tool 1
diskusage 1
Download utility
using 1
drf_backup 1
drf_backupstatus 1
drf_history 1
drf_logon 1
drf_restore 1
drf_restorestatus 1
drf_restoreStep1 1 2
drf_restoreStep2 1 2 3
drf_restoreStep3 1 2 3
DRS log 1

E

e911admin 1
e911adminutil 1
e911calldetails 1
e911serviceabillity 1
ELIN (emergency location identification number)
creating route patterns 1
creating translation patterns 1 2
definition 1
obtaining DIDs 1
setting up numbers 1
Email Alert Settings page 1
emailalert 1
emergency call
Cisco Unified CallManager configuration 1
creating alternate numbers 1
creating route points 1
definition 1
how routed 1
viewing history 1
emergency caller
definition 1
enhanced 911 (E911)
overview 1
terminology 1
understanding 1
ERL (emergency response locations)
administrator role 1
assigning to ports 1
definition 1
exporting 1
exporting port/ERL configuration 1 2
identifying 1
identifying default 1
identifying onsite alert (security) personnel 1
importing 1
importing configuration 1 2
management 1
manually-defined phones 1
migrating ERLs 1
setting up 1 2
understanding 1
unlocated phones 1
viewing audit trail 1
working with 1
ERL Audit Trail page 1
ERL debug tool export 1
ERL Debug Tool page 1
ERL Migration Tool page 1
erlaudittrail 1
erldata 1
erldebug 1
erlmigration 1
Error and system messages 1
ESZ (emergency service zone)
definition 1
Ethernet Configuration page 1
Event Viewer
using 1
Event Viewer log 1
Event Viewer page 1
events 1
example
one site, one PSAP 1
one site, satellite offices 1
one site, two or more PSAPs 1
two or more sites 1
Export ERL Data page 1
Export IP Subnets page 1
Export LAN Switch page 1
Export Manual Phones page 1
Export PS-ALI Records page 1
Export Switch Ports page 1
exporterl 1
exporting
ALI 1
ERL 1
switches 1
switch port/ERL configuration 1 2
exportipsubnets 1
exportlanswitch 1
exportmanualphone 1
exportswitchports 1

F

features
Cisco Emergency Responder 1
File Management Utility page 1
filemgmtutil 1
Find and List IP Subnets page 1
Find and List Manually Configured Phones page 1
Find and List Maunally Configured Phones page 1
Find and List Roles page 1
Find and List User Groups page 1
Find and List Users page 1
Find Conventional ERL Data page 1
Find Intrado ERL page 1

G

gateway
configuring 1

H

hardware 1
prerequisites, for installation 1
supported phones and switches 1
Hardware Status page 1
history 1
backup 1
restore 1

I

identifying
Cisco Unified Communications Manager clusters 1
onsite alert (security) personnel 1
switches 1
unlocated phones 1
Import ERL Data page 1
Import IP Subnets page 1
Import LAN Switch page 1
Import Manual Phones page 1
Import Switch Ports page 1
importerl 1
importing
ERLs 1
switches 1
switch port and ERL configuration 1 2
importipsubnets 1
importlanswitch 1
importmanualphones 1
importphone 1
importswitchports 1
Install DB log 1
Install/Upgrade log 1
installation
hardware and software prerequisites 1
on new system 1
Intrado
configuring Intrado ERLs 1
configuring Intrado VUI settings 1
Intrado V9-1-1 for Enterprise Service 1
scheduling Intrado updates 1
Intrado Schedule page 1
IP Preferences page 1
IP Subnet Phones page 1
ipprefsFindList 1
ipsec 1
IPSec Policy List page 1
ipsecFindList 1
ipsubnet 1
ipsubnetphones 1
ipsubnetsearch 1

J

JTAPI log 1

L

LAN Switch Details page 1
lanswitch 1
license 1
License Manager page 1
listNTPServers 1
listPublisher 1
Local Route Group 1
logging into Cisco Emergency Responder 1
logs
system 1
using 1
logsservice 1

M

maintaining data integrity and reliability 1
managing
ERLs 1
phones 1
Manual Backup 1
Manually Configured Phones page 1
Memory Log Files page 1
MIB2 SystemGroup Configuration page 1
mib2systemgroup 1
migrating ERL
migrating conventional ERL data 1
migrating Intrado ERL data 1
Modify Role page 1
Modify User Group page 1
Modify User page 1
MSAG (master street address guide)
definition 1

N

NENA (National Emergency Number Association)
definition 1
network 1
administrator's role 1
how Cisco ER fits into 1
preparing 1
Network Configuration page 1
non-PSAP deployment 1
NTP Server List page 1
ntpServer 1

O

obtaining
CAMA or PRI trunk 1
DIDs for ELINs 1
off-premise ERL 1
off-premise user 1
setting up Cisco Emergency Responder 1
offpremiseserl 1
ofpsecondarystatus 1
onsite alert (security) personnel
identifying 1
preparing users 1
Onsite Alert Settings page 1
onsitealert 1
overview
call routing 1
deployment 1
E911 1
features 1
Groups and clusters 1
network 1

P

Pager Alert Settings page 1
pageralert 1
partition
assigning 1
Cisco Emergency Responder 1
creating 1
phone
assigning ERLs to 1
configuring 1
creating a partition 1
defining manually 1
identifying unlocated 1
managing 1
setting up route plan 1
supported 1
upgrading 1
phone tracking
defining schedule 1
Phone Tracking Schedule page 1
Ping Configuration page 1
planning
capacity 1
preparing
Cisco Emergency Responder users 1
network 1
onsite alert (security) users 1
staff 1
PRI
obtaining 1
processes 1
Processes page 1
Processes tool 1
processesservice 1
PS-ALI Converter page 1
PS-ALI data
converting 1
PS-ALI records download 1
PSAP (public safety answering point)
definition 1
Purge Utility for Call History page 1
purgeutility 1

Q

Qwest
using AFT for 1

R

read community string 1
reliability 1
Remote Access Configuration page 1
Remote Support log 1
remoteAccount 1
remoteusers 1
restartversion 1
restore 1
Restore History page 1
Restore Status page 1
Restore Wizard 1
restore0 1
restorestatus 1
restoreStep1 1
restoreStep2 1
role-based user management 1
roleadd 1
rolemodify 1
roles 1
adding new 1
Cisco Emergency Responder system administrator 1
creating 1
default 1
deleting 1
ERL administrator 1
modifying 1
network administrator 1
Roles Configuration page 1
route pattern
alternate emergency call number 1
creating ELIN 1
route plan
setting up 1
route points
Cisco Emergency Responder 1
Run Switch-Port and Phone Update page 1

S

SBC-Ameritech
using AFT for 1
SBC-PacBell
using AFT for 1
SBC-Southwestern Bell
using AFT for 1
schedule
defining 1
Schedule List page 1
scheduler 1
schedulerlist 1
scheduling Intrado updates 1
Secondary Status page 1 2
secondarystatus 1
security
identifying personnel 1
preparing users 1
server 1
server group
restoring 1
Server Settings (for Cisco Emergency Responder Group) 1
Server Settings for CERServerGroup page 1
ServerGroup page 1
servergroupconfig 1
servergroups 1
service provider
ALI submission 1
DIDs for ELINs 1
Serviceability tools
Control Center 1
Event Viewer 1
Serviceability web interface 1
Servm log 1
setting up
ALI 1
default ERL 1
ELIN numbers 1
ERL 1 2
phone route plans 1
smtp 1
SMTP Settings page 1
snmp 1
SNMP
configuring 1
SNMP Community String Configuration page 1
SNMP Settings page 1
SNMP User Configuration page 1
SNMP V3 Notification Destination Configuration page 1
snmpcommunitystring 1
snmpuserconfig 1
snmpv3notifydest 1
software 1
prerequisites, for installation 1
requirements 1
Software Installation/Upgrade page 1
Software Packages page 1
staff
preparing 1
storage 1
storagelist 1
submitting ALI 1
Subscriber node
adding 1
Support for CTI and JTAPI over WAN 1
switch
adding one at a time 1
administrator's role 1
configuring 1
configuring ports 1
configuring ports a few at a time 1
exporting 1
exporting port/ERL configuration 1 2
identifying 1
importing port/ERL configuration 1 2
importing switches 1
supported 1
understanding requirements 1
upgrading 1
switch port details 1
Switch Port Details page 1
switch-port and phone update
defining schedule 1
running manually 1
switchportphoneupdate 1
synphone 1
Syslog log 1
system 1
system logs 1
System Monitor tools
CPU and Memory Usage 1
Disk Usage 1
Processes 1
System Status page 1
systemLogs 1

T

telephony 1
Telephony Settings page 1
terminology 1
test ERL
configuring 1
time 1
Time Settings page 1
Tomcat log 1
tracking 802.11b endpoints 1
translation patterns
creating ELINs 1 2
troubleshooting
call routing overview 1
ERL integrity 1

U

understanding
Cisco Emergency Responder 1
Cisco Emergency Responder system administrator's role 1
E911 1
emergency call routing 1
ERL (emergency response locations) 1
ERL administrator's role 1
Groups and clusters 1
how Cisco ER fits into network 1
network administrator role 1
switch requirements 1
terminology 1
Unlocated Phones page 1
unlocatedphones 1
Update Cluster DB Host page 1
Upgrade CCM Version page 1
upgrading switches and phones 1
Upload utility
using 1
uploadcert 1
user
Cisco Emergency Responder 1
Cisco Emergency Responder system administrator's role 1
Cisco Unified Communications Manager 1
ERL administrator's role 1
network administrator's role 1
off-premise 1
preparing 1
User Configuration page 1
user groups
creating 1
default 1
User Groups Configuration page 1
user management 1
useradd 1
usergroupadd 1
usergroupmodify 1
usergroups 1
usermodify 1
users 1

V

Verizon
using AFT for 1
Version Settings page 1
View ALI Discrepancies page 1
View Selected Processes page 1
viewalidiscrepancies 1
viewing
emergency call history 1
ERL audit trail 1
vuisettings 1

W

web interfaces 1
working with ERLs 1