Insert the Emergency Responder Installation DVD.
If the system finds the DVD, you are asked if you want to perform a media check before installation to determine if there are problems with the DVD. The system displays the checksum of the DVD and instructs you to verify this checksum on the Emergency Responder website.
At the bottom of the screen you will see instructions for moving between elements and for selecting elements, as follows:
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Use the Tab key to advance to the next element.
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Use the Alt-Tab key combination to return to the previous element.
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Use the Space bar to select a highlighted element.
If you choose to perform the media check, the system performs the media check and displays the results.
If the result of the media check is PASS, click OK. The system install begins the installation. Skip to Step 2.
If the result of the media check is FAIL, obtain a new installation DVD from Cisco Systems.
The Cisco Emergency Responder system installer starts. The Product Deployment Selection screen displays a message saying the Cisco Emergency Responder product suite is installing. Click OK to continue.
The Proceed with Install page displays the current software version on the hard drive and the software version on the installation DVD.
If you are performing a fresh installation, there will be no software on the hard drive and the system asks if you want to proceed with the installation. Click Yes to proceed.
If you are performing an upgrade, the system displays the current software version and asks it you want to overwrite the hard drive. Click Yes to proceed.
If you click Yes, the system continues with the installation and the Platform Configuration Wizard appears.
If you click No, the installation is terminated.
On the Platform Configuration Wizard page, click Proceed to continue with the platform installation.
If you click Skip, the system installs both the platform and Emergency Responder software without prompting you to provide information during the installation. After the installation is completed and the system reboots, you are prompted to enter the required configuration details.
Note |
For version 8.6 and earlier, the Cisco Emergency Responder Subscriber may fail to install with unrecoverable internal error indicated in the logs. If this happens, do a Skip install by skipping the configurations step initially, proceed with the installation, and then key in the configuration details when prompted at the end of the procedure.
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Click Continue to proceed. The Timezone Configuration page appears.
Choose the correct time zone to use from the list provided.
Use the following keys to move between elements on the Timezone Configuration page:
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Arrow Up or Arrow Down to select a time zone from the list
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After selecting the correct time zone, click OK. The Auto Negotiation Configuration page appears.
Click Yes to enable autonegotiation of the Ethernet NIC speed and duplex mode. The DHCP Configuration page appears. If you click Yes, skip to Step 10.
If you click No, the NIC Speed and Duplex Configuration page appears.
On the NIC Speed and Duplex Configuration page, do the following:
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Select the NIC Speed. The available options are 10 Megabit, 100 Megabit, or 1000 Megabit.
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Select the NIC Duplex setting. The available options are Full or Half.
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Click OK. The DHCP Configuration page appears.
On the MTU Configuration page, you can set the maximum transmission unit (MTU) that can be sent in a network as follows:
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Click Yes if you want to configure a a MTU value of less than 1500 bytes.
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Click No to use the default MTU value of 1500 bytes.
Click Yes if you want to use Dynamic Host Configuration Protocol (DHCP). The Administration Login Configuration page appears. Skip to Step 14.
If you click No, the Static Network Configuration page appears.
If you chose not to use DHCP, enter the following information about the Static Network Configuration page:
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Host Name
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IP Address
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IP Mask
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Gateway (GW) Address
Click OK. The DNS Client Configuration page appears.
On the DNS Client Configuration page, you are asked if you want to configure the Domain Name System (DNS) client.
Note |
Click the Help button for details about configuring DNS.
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If you select Yes, a second DNS Client Configuration page appears.
If you select No, the Administration Login Configuration page appears. Skip to Step 14.
On the second DNS Client Configuration page, you are prompted to enter the following information:
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Primary
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Secondary DNS (optional)
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Domain
Click OK. The Administration Login Configuration page appears.
On the Administration Login Configuration page, enter an ID and password for the Administrator account. This password is used to access the CLI and the Cisco Unified OS Administration and Disaster Recovery System (DRS) websites. Click Help to display guidelines for creating this password.
When you have finished, click OK. The Certificate Information page appears.
Enter the following information about the Certificate Information page:
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Organization
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Unit
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Location
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State
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Country (select from the scroll-down menu).
Click OK. The Publisher Configuration page appears.
Based on the type of installation you are performing, do one of the following:
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If the server you are configuring is the Publisher in the server group, click Yes. The Network Time Protocol Client Configuration page appears. Proceed to Step 17.
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If the server you are installing is not the Publisher in the server group, you must first configure this server on the Publisher before you can proceed. This server must also have network access to the Publisher, which must be in service for the installation to complete successfully. Click No only if you are configuring the Subscriber. See Install Emergency Responder Subscriber for information about installing the Subscriber.
On the Network Time Protocol Client Configuration page, you are asked if you want to set up external Network Time Protocol (NTP) servers.
Note |
We strongly recommend that you use external NTP servers to ensure that the system time is kept accurate.
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Caution |
For Emergency Responder install on UCS servers, it is mandatory to configure NTP server.
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If you click Yes, the system displays a second Network Time Protocol Client Configuration page. In the fields provided, enter the IP address or hostname of the external NTP servers, then click OK. The Database Access Security Configuration page appears. Skip to Step 18.
If you click No, the Hardware Clock Configuration page appears. Enter the following information:
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Year [yyyy]
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Month [mm]
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Day [dd]
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Hour [hh]
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Minute [mm]
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Second [ss]
When you finish entering this information, click OK. The Database Access Security Configuration page appears.
On the Database Access Security Configuration page, enter the security password and then confirm the password in the fields provided.
Note |
The security password must be at least six characters long and can contain alphanumeric characters, hyphens, and underscores. It must start with an alphanumeric character. The security password is used for secure communications between Emergency Responder server groups when performing the installation or upgrade, DRS backup or restore, and "Point to a new Publisher" operations.
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Click Help to display guidelines. When you finish, click OK. The SMTP Host Configuration page appears.
You are asked if you want to configure a Simple Mail Transport Protocol (SMTP) host. This step is optional.
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If you click Yes, a second SMTP Host Configuration page appears. Click Help for guidelines, then enter the SMTP hostname or IP address in the field provided. When you are finished, click OK. The Platform Configuration Confirmation page appears.
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If you click No, the Platform Configuration Confirmation page appears.
On the Platform Configuration Confirmation page, do one of the following:
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Select OK to save the platform configuration information and continue with the installation. The Cisco Emergency Responder Configuration page appears.
Note |
After you select OK, you cannot modify the platform configuration information.
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Select Back if you want to return to the previous page to make modifications. Continue to select Back to scroll through each platform configuration page.
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Select Cancel to cancel the installation.
On the Cisco Emergency Responder Configuration page, do the following:
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Enter the emergency number (for example, 911).
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Select the Cisco Unified Communications Manager version. Use the Up or Down arrows to select the version number and then select OK.
On the Security End User Language Selection page, choose a language for the Cisco Emergency Responder web pages. The system defaults to the English language.
The Application User Password Configuration page appears.
On the Application User Configuration page, enter the username and password. This username and password is associated with the default administrative account and is used to log in to the Emergency Responder Administration web page. Click Help for guidelines.
When you are finished, click OK. The Cisco Emergency Responder Configuration Confirmation page appears.
On the Cisco Emergency Responder Configuration Confirmation page, do one of the following:
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Select OK to save the Cisco Emergency Responder configuration information and continue with the installation. The system continues the installation process and then reboots.
Caution |
After you select OK, you can not modify the Cisco Emergency Responder configuration information.
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Select Back if you want to return to the previous page to make modifications. Continue to select Back to scroll through each Emergency Responder Application User Configuration page.
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Select Cancel to cancel the installation.
After the system reboots, it checks the status of various system components. If the system finds any problems, you are prompted to correct the problem.
If the system does not find any problems, the installation process continues. The system ejects the installation DVD, reboot, and then finishes the installation. When the installation is complete, a CLI prompt appears.
Note |
During this process, the system displays the MAC address of the Publisher. Write down the MAC address when it displays; you use the MAC address later to acquire Emergency Responder licenses. If you are not able to capture the MAC address during installation, you can look it up later. See the Server Licenses section for information about looking up the server MAC address.
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To bring up the Emergency Responder websites, go to any Windows system on the network, start a supported web browser, and enter the following URL:
http://your Emergency Responder hostname/
or
http://your Emergency Responder IP address/
Note |
Make sure that the Emergency Responder is configured with DNS so that hostname is resolved to the IP address.
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