Your access to emergency services through the phone application is dependent on the phone being connected to a network. If there is an interruption in the power supply for your router, Service and Emergency Calling Service dialing will not function until power is restored. In the case of a power failure or disruption, you may need to reset or reconfigure equipment before using the Service or Emergency Calling Service dialing.
Emergency Response Notification
The text of the Emergency Response Notification displays the first time that you open the Phone application on your Cius and also when you select an existing VPN network or add a new VPN network.
Emergency Response Notification for Phone Application
When you open the Phone application on your Cisco Cius for the first time, the Emergency Response Notification dialog alerts you that your ability to dial emergency numbers may be hindered because you are using a VoIP network.
This dialog requires that you check the "I acknowledge this information" check box and tap OK in order to dismiss the dialog. After the initial acceptance, the dialog will reappear only if you perform a factory reset of your device or the system administrator performs a remote wipe of your device.
The text of the Emergency Response Notification dialog for the Phone application follows here:
Dialing emergency numbers (for example, 911 or 112) may not work on an enterprise-class IP telephony network like that used for Cisco Cius. Correct location information may not be passed on to emergency responders. Your network administrator can advise you about the capabilities of your network, including the dialing sequence that you will need to use when on or off the enterprise premises.
Emergency Response Notification for VPN Networks
Whenever you choose to connect to an existing VPN network or choose the option to Add a New VPN Connection, a dialog displays to warn about the potential disruption of emergency response numbers. You can proceed to the VPN connection step by pressing OK. You can dismiss the dialog and cancel the connection by pressing the Back button on your device.
The text of the Emergency Response Notification dialog for VPN networks follows here:
CAUTION - Emergency response numbers (for example, 911 or 112) may not work on software telephony clients. Your exact location and the appropriate emergency response agency may not be easily identified. Some countries restrict use of VoIP software via VPN over the Internet, including: UAE, Saudi Arabia, Pakistan, Lebanon, Jordan, Egypt, Oman, Qatar, Yemen, Algeria, and Kuwait.
Cisco recommends using good-quality external devices (such as headsets) that are shielded against unwanted radio frequency (RF) and audio frequency (AF) signals.
Depending on the quality of these devices and their proximity to other devices such as mobile phones or two-way radios, some audio noise may still occur. In these cases, Cisco recommends that you take one or more of these actions:
Move the external device away from the source of the RF or AF signals.
Route the external device cables away from the source of the RF or AF signals.
Use shielded cables for the external device, or use cables with a better shield and connector.
Shorten the length of the external device cable.
Apply ferrites or other such devices on the cables for the external device.
Cisco cannot guarantee the performance of the system because Cisco has no control over the quality of external devices, cables, and connectors. The system will perform adequately when suitable devices are attached using good-quality cables and connectors.
In European Union countries, use only external speakers, microphones, and headsets that are fully compliant with the EMC Directive [89/336/EC].
When using a headset, set the Cius volume to a safe level. Permanent hearing loss or damage may occur if headsets are used at high volume.
Do not use a headset at high volume to block out other noise. Lower the volume if you cannot hear people speaking near you.
If you experience ringing in your ears, muffled voices, or other signs of hearing loss or damage, stop using your headset and have your hearing checked.
Avoid using a headset while operating a vehicle. Using a headset while operating a vehicle can be distracting and dangerous, and is illegal in some areas. Likewise, avoid using a headset while performing any activity that requires your undivided attention.
Bluetooth Wireless Headset Performance
Cisco Cius supports Bluetooth Class 2 technology when the headsets support Bluetooth. Bluetooth enables low-bandwidth wireless connections within a range of 30 feet (10 meters). The best performance is in the 3- to 6-foot (1- to 2-meter) range. You can connect up to five headsets, but only the last one connected is used as the default.
Because there can be potential interference issues, it is recommended that you move 802.11b/g devices, Bluetooth devices, microwave ovens, and large metal objects away from the wireless headset.
For a Bluetooth wireless headset to work, it does not need to be within direct line-of-sight of the phone. Some barriers, such as walls or doors, and interference from other electronic devices can affect the Bluetooth connection.
FCC Compliance Statements
The Federal Communications Commission requires compliance statements for the following:
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
FCC Receivers and Class B Digital Statement
This product has been tested and complies with the specifications for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used according to the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which is found by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna
Increase the separation between the equipment or devices
Connect the equipment to an outlet other than the receiver’s
Consult a dealer or an experienced radio/TV technician for assistance
For Cisco Cius, the following CE mark and class-2 identifier are affixed to the equipment and packaging:
This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer, and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute, or use encryption. Importers, exporters, distributors, and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately.