Cisco BTS 10200 Softswitch

Troubleshooting, Release 6.0.x

Troubleshooting the Cisco BTS 10200 Softswitch

Cisco BTS 10200 Softswitch - Release 6.0.x



Select a link from the list below to locate troubleshooting procedures for your Cisco BTS 10200 Softswitch.

Troubleshooting Guide

Use this comprehensive document for all of your troubleshooting tasks. It provides the procedures for troubleshooting network, subscriber, billing, operations, maintenance, and system administrative problems. It also includes details for aiding troubleshooting by utilizing diagnostic and trace procedures.

It contains the following topics:

  • Troubleshooting overview
  • Complete list of all events and alarms
  • How to respond to specific events and alarms
  • General troubleshooting
  • Di agnostic tests
  • Di saster recovery procedures
  • Manual system recovery
  • List of recoverable and nonrecoverable error codes
  • List of release cause codes

Component Interoperability

Contains a list of external network elements (NEs), such as gateways, routers, application servers, phones, SIP endpoints, ATAs, eMTAs, CMTSs, and ITPs tested for interoperability with the Cisco BTS 10200 Softswitch. Caution: Verify that the hardware and software versions of the external NEs are the versions that have been tested for interoperability.

Additional Resources:

System Security - Describes the security packages applied to the Cisco BTS 10200 Softswitch. Caution: If you are a system administrator, review the document first. (See also Additional Security Links.)

Release Notes - Contains a brief summary of new features and release-specific issues.

Protocol-Specific Troubleshooting Tasks:

If you are troubleshooting a problem for a specific signaling protocol, use the following additional procedures as applicable:


Important reference material on system features and provisioning commands.

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