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Cisco MXE 3500 Series (Media Experience Engines)

Quick Start Hardware Installation Guide for Cisco MXE 3500 Release 3.3.2 on the Cisco MXE 3500 V3 Appliance

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Table Of Contents

Quick Start Hardware Installation Guide for Cisco MXE 3500 Release 3.3.2 on the
Cisco MXE 3500 V3 Appliance

Overview

Technical Specifications

Limitations

Preparing for Installation

Site Requirements and Safety Information

Shipping Carton Contents

Rack Mounting Information

Cisco MXE 3500 V3 Installation Information

Completing Initial Configuration

What to Do Next

Access the Cisco MXE 3500 Web UI

Obtain Cisco MXA UCS M3 Licenses

Configure the Cisco MXE 3500

Troubleshooting

Using the Recovery USB Drive

Related Documentation

Providing Documentation Feedback

Obtaining Documentation and Submitting a Service Request


Quick Start Hardware Installation Guide for Cisco MXE 3500 Release 3.3.2 on the
Cisco MXE 3500 V3 Appliance


Revised: November 26, 2013

The Cisco Media Experience Engine (MXE) 3500 Version 3 (V3) is an appliance that runs Cisco MXE 3500 Release 3.3.2 software.The Cisco MXE 3500 V3 appliance is based on the Cisco UCS C220 M3 server.

This document provides an overview of the Cisco MXE 3500 V3 hardware and instructions on how to enter the initial software configuration.

Overview

Technical Specifications

Limitations

Preparing for Installation

Completing Initial Configuration

Troubleshooting

Related Documentation

Providing Documentation Feedback

Obtaining Documentation and Submitting a Service Request

Overview

This section provides an overview of the Cisco MXE 3500 V3 appliance external features.

The Cisco MXE 3500 V3 appliance is based on the Cisco UCS C220 server. Internal server features are illustrated in the "Maintaining the Server" chapter of the Cisco UCS C220 Server Installation and Service Guide on Cisco.com.


Note Only the hard drives and power supplies are replaceable.


Figure 1 shows the front panel features of the appliance.

Figure 1 Cisco MXE 3500 V3 Appliance Front Panel Features

1

Power button/Power status LED

6

Power supply status LED

2

Identification button/LED

7

Network link activity LED

3

System status LED

8

Asset tag (serial number)

4

Fan status LED

9

KVM1 connector (used with KVM cable that provides two USB, one VGA, and one serial connector)

5

Temperature status LED

10

Hard drives (four), hot-swappable (2.5-inch drives installed in slots 1 to 4; slots 5 to 8 are empty)

1 KVM = keyboard, video, and mouse.


Figure 2 shows the rear panel features of the appliance.

Figure 2 Cisco MXE 3500 V3 Appliance Rear Panel Features

1

Power supplies (two)

6

1-Gb Ethernet dedicated management port

2

Low-profile PCIe slot 2 on riser
(half-height, half-length, x8 lane)

7

Dual 1-Gb Ethernet ports:
LAN1 (Arrow 7, left pointer)—Use this port to connect to the network
LAN2 (Arrow 7, right pointer)—Not used

3

Standard-profile PCIe slot on riser (full-height, half-length, x16 lane)—Not used

8

USB ports

4

VGA video connector

9

Identification button/LED

5

Serial port (RJ-45 connector)

 

-


Table 1 lists the appliance features.

.

Table 1 Cisco MXE 3500 V3 Appliance Features 

Chassis

One rack-unit (1RU) chassis.
1.7 x 16.9 x 28.5 in. (4.32 x 43 x 72.4 cm)

Processors

Two Intel Xeon E5-2665 processors.

Memory

Eight 8-Gb DDR31 low-voltage DIMMs provide a total of 64 GB of memory.

Baseboard management

Integrated Emulex Pilot-3 baseboard management controller (BMC), running Cisco Integrated Management Controller (CIMC) firmware.

IPMI 2.0 compliant for management and control.
One 10/100/1000 Ethernet out-of-band management interface.
CLI and web GUI management tool for automated, lights-out management.

Depending on your CIMC settings, the CIMC can be accessed through the
1-Gb Ethernet dedicated management port or the dual 1-Gb Ethernet LOM ports.

Network and management I/O

The appliance provides these rear-panel connectors:

One 1-Gb Ethernet dedicated management port.
Two 1-Gb Base-T Ethernet ports. (See Figure 2 for more information)
One RS-232 serial port (RJ-45 connector).
One 15-pin VGA connector.
Two USB 2.0 connectors.

One front-panel KVM connector used with the included KVM cable that provides two USB, one VGA, and one serial connector.

Front-panel locator LED

One indicator light to help direct administrators to specific appliances in a data center environment.

Power

Up to two power supplies, 650 W each.
Redundant as 1+1.

Cooling

Five hot-swappable fan modules for front-to-rear cooling.

PCIe I/O

Two Generation 3 PCIe2 expansion slots on risers, occupied by a RAID3 card (LSI MegaRAID SAS9266-8i with SuperCap power module RAID backup unit, configured for RAID 5) and a NIC4 card (Broadcom 5709 quad port 1-Gb Ethernet).

Storage

Drives are installed into front-panel drive bays that provide hot-pluggable access. Small Form Factor—The appliance can hold up to eight 2.5 in x .55 in (63.5 mm x 14mm) SAS5 or SATA6 hard drives or solid state drives. The appliance ships with four drives installed.

Hard disk option: 2.5-inch, 600 GB SAS hard drive that operates at 10,000 RPM.

Disk Management
(RAID)

LSI MegaRAID 9266-8i (RAID 5).

RAID Backup

There is an LSI battery backup unit for the LSI MegaRAID card.

Video

Resolution up to 1600 x1200, 16 bpp at 60 Hz. Up to 256 MB of video memory.

1 DDR3 = double data rate, type 3

2 PCIe = peripheral component interconnect express

3 RAID = redundant array of independent disks

4 NIC = network interface card

5 SAS = serial attached SCSI

6 SATA = serial advanced technology attachment


Technical Specifications

Environmental specifications and regulatory standards compliance for the Cisco MXE 3500 V3 appliance are in the product data sheet at this URL:

http://www.cisco.com/en/US/prod/collateral/video/ps9901/ps10631/data_sheet_c78-565206_ps12130_Products_Data_Sheet.html

Limitations

The Cisco MXE 3500 V3 appliance ships with Cisco MXE 3500 Release 3.3.2 pre-installed. This software release supports only new installations on the appliance. You cannot install it on older hardware or use it to migrate files from older hardware to the new appliance.

Preparing for Installation

This section includes these topics:

Site Requirements and Safety Information

Shipping Carton Contents

Rack Mounting Information

Cisco MXE 3500 V3 Installation Information

Site Requirements and Safety Information

Select and prepare an installation site that meets the requirements that are described in the Cisco UCS C220 Server Installation and Service Guide on Cisco.com.

For compliance and safety information, see the Regulatory Compliance and Safety Information for the Cisco UCS C-Series Servers on Cisco.com.

Shipping Carton Contents

Verify the contents of the shipping carton to ensure that you have all items necessary to install the Cisco MXE 3500 V3 appliance.

Save the packing material in case you need to repack the unit. If any item is missing or damaged, contact your Cisco representative or reseller for instructions.

The contents of the shipping carton include these items:

Cisco MXE 3500 V3 appliance

KVM cable

Power cord

Printed card with URLs for product documentation and RoHS information for China

Software recovery USB drive


Note The software on the Cisco MXE 3500 V3 appliance is preloaded. There is no software installation CD or DVD. The included USB drive is for software recovery only. Contact the Cisco Technical Assistance Center (TAC) before using the USB drive.


Rack Mounting Information

The Cisco MXE 3500 V3 appliance occupies one rack unit (1U). An optional rack-mounting kit is included in the shipment.


Caution For rack requirements and installation procedures, see the Cisco UCS C220 Server Installation and Service Guide.

Cisco MXE 3500 V3 Installation Information

For complete hardware installation instructions, see the "Installing the Server" chapter of the Cisco UCS C220 Server Installation and Service Guide.

Completing Initial Configuration


Warning To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into RJ-45 connectors.

When you first set up the Cisco MXE 3500, perform the initial configuration described in this section to enter the IP address for the appliance and set the password for the administrator account. The initial configuration enables the Cisco MXE 3500 to connect to the LAN. You can then access the Cisco MXE 3500 Web UI and Windows desktop through its public IP address for additional configuration.

Before You Begin

The following equipment is required to perform the initial configuration:

Keyboard with USB connector

Monitor

The Cisco MXE 3500 V3 appliance does not support the Cisco Card option to access the CIMC.

Procedure


Step 1 Connect the keyboard and monitor to the Cisco MXE 3500 rear panel.

Step 2 Connect an Ethernet cable to the network port shown in Figure 2.

Step 3 Power on the Cisco MXE 3500 standalone or Resource Manager (RM) appliance by using the front panel Power On/Off LED/Button.

Step 4 Press Alt+F1 and then press Enter.

Step 5 Log in with the following default credentials:

Username: admin

Password: change_it

The configuration wizard launches, and the Configure Network Settings screen appears (Figure 3). Fields marked with an asterisk (*) are required. The system highlights any input errors.

Figure 3 Configure Network Settings

Step 6 Enter the network settings for your deployment. Click Next.

Step 7 Click OK at the Please Wait screen, and click OK at the Success screen. The Configure Hostname and Domain Name screen appears (Figure 4).

Figure 4 Configure Hostname and Domain Name

Step 8 (Optional) Enter a hostname and domain name. Click Next. The Configure DNS Server screen appears.

Step 9 (Optional) Enter a DNS Server IP address. Click Next. The Configure NTP Server screen appears.

Step 10 (Optional) Enter an NTP server. Click Next. The Modify and Synchronize Admin Password screen appears (Figure 5).

Figure 5 Modify and Synchronize Admin Password

Step 11 Enter and re-enter a new password for the admin user account. Click Next.

This updates and synchronizes the administrator account password for the Linux OS, Windows OS, and ESXi interfaces.

Step 12 Click OK at the Please Wait screen, and click OK at the Password Changed screen.

Step 13 (Optional) To enable or disable a shared folder password, click the check box. Click Next.

Step 14 Click OK at the Configuration Complete screen. You have completed initial configuration.


What to Do Next

After you complete the initial configuration, perform these tasks:

Access the Cisco MXE 3500 Web UI

Obtain Cisco MXA UCS M3 Licenses

Configure the Cisco MXE 3500

Access the Cisco MXE 3500 Web UI

You can now access the web UI at http://mxe_IP_address/mxeui/ (where mxe_IP_address is the hostname or IP address for the Cisco MXE 3500 standalone or RM appliance) with the following default login credentials:

User Name—admin

Password—admin

Obtain Cisco MXA UCS M3 Licenses

Your Cisco MXE 3500 appliance comes with a default demo license. Obtain and install the full Cisco MXE 3500 Release 3.3.2 license with the base PID and any optional feature PIDs.

The Software License Claim Certificate that ships with your Cisco MXE 3500 appliance contains instructions on how to obtain licenses.

Instructions on how to obtain and install a license are also detailed in the "Licensed Features" chapter of the Administration Guide for Cisco MXE 3500 Release 3.3 on Cisco.com.

Configure the Cisco MXE 3500

Your Cisco MXE 3500 appliance comes configured with some system and user settings. After initial configuration, access the Cisco MXE 3500 web UI to perform the following tasks described in the "Configuration and Administration Tasks" section of the Administration Guide for Cisco MXE 3500 Release 3.3:

Configure Users—The Cisco MXE 3500 comes with the default user as admin. For improved security, we suggest that you change the password for this user.

Configure Hosts—For a standalone deployment, configure only one host. The first host is always the same IP address as the standalone or RM appliance configured in the initial configuration. For a cluster, add each Resource Node (RN) as a host. This task makes the RM aware of the RN on which to schedule jobs and tasks.

Configure Input and Output Directories—The default setting for the input and output directories points to LOCALHOST. For a clustered deployment, replace LOCALHOST with the IP address of the RM appliance.

Configure Shared Folders (Optional)—The default setting allows open access to the shared folders. To secure the shared folders, configure the Active Directory mode or Local User Access mode.

Configure the Simplified User Interface (SUI) Feature (Optional)—To allow end users access to the Video Conversion Interface to encode and share videos, configure the SUI feature.

Create Folder Attendant Directory and Watch (Optional)—Configure Folder Attendant to monitor directories and to automatically initiate job processing when new or updated media/XML files appear.

Create Profiles—The Cisco MXE 3500 comes with a set of default profiles. Customize these profiles or create new profiles for your deployment.


Note Do not overwrite the default profiles. Use Save As to modify an existing default profile with your new configuration settings.


Troubleshooting

For hardware failure issues, contact Cisco or your authorized Cisco reseller for instructions. To troubleshoot other hardware issues, see the Cisco UCS C-Series Servers Troubleshooting Guide.

For software troubleshooting information, see the "Troubleshooting Chapter" in the Administration Guide for Cisco MXE 3500 Release 3.3.

Using the Recovery USB Drive


Note Before using the software recovery USB drive, contact the Cisco Technical Assistance Center (TAC).


To recover the software that was pre-installed on your appliance:


Step 1 Power on the appliance and press F6 to display the boot options.

Step 2 Select the USB drive from the list of boot options, and press Enter to boot the appliance from the USB drive. To locate the USB drive in the list of boot options, look for Unigen (the drive manufacturer name).


Related Documentation

Cisco MXE 3500 Documentation

http://www.cisco.com/en/US/products/ps12130/tsd_products_support_series_home.html

Cisco UCS C220 Documentation

http://www.cisco.com/en/US/products/ps10493/tsd_products_support_series_home.html

Information About Accessibility and Cisco Products

For information about the accessibility of this product, contact the Cisco accessibility team at accessibility@cisco.com.

Providing Documentation Feedback

To provide feedback on this Cisco MXE 3500 document, or to report an error or omission, you can use the online, Embedded Feedback form that appears on the right side of the screen at the following URL:

http://www.cisco.com/en/US/docs/video/mxe/3500/hw/upgrade/mxe3500rn332.html

Alternatively, you can send feedback to mxe-doc@cisco.com.

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, using the Cisco Bug Search Tool (BST), submitting a service request, and gathering additional information, see What's New in Cisco Product Documentation at: http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html.

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