Table Of Contents
Quick Start Hardware Installation Guide for
Cisco Media Experience Engine 3500
Revised: May 6, 2011, 78-19964-02
The Cisco MXE 3500 is an appliance that runs Cisco MXE 3500 Release 3.2 software.
This document provides an overview of the Cisco MXE 3500 hardware and instructions on how to enter the initial software configuration. After completing the initial configuration, you can use the web user interface (UI) to further configure the device.
For additional installation and configuration information, see the Cisco MXE 3500 documentation on Cisco.com. For system requirements, important notes, limitations, open and resolved bugs, and last-minute documentation updates, see the release notes, also on Cisco.com.
Shipping Carton Contents
Verify the contents of the shipping carton to ensure that you have all items necessary to install the Cisco MXE 3500. Save the packing material in case you need to repack the unit. If any item is missing or damaged, contact your Cisco representative or reseller for instructions.
The shipping carton includes these items:
•4-post rail kit
•Cisco MXE 3500
•Keyboard, video, mouse (KVM) cable
•RJ-45 straight-through Ethernet cable
•RJ-45-to-DB-9 serial cable
•Software License Claim Certificate
Select and prepare an installation site that meets the requirements that are described in the Hardware Installation Guide for Cisco Media Experience Engine 3500 on Cisco.com.
The Cisco MXE 3500 occupies one rack unit. A 4-post rail kit is included in the shipment. For rack-mounting instructions, see the Hardware Installation Guide for Cisco Media Experience Engine 3500 on Cisco.com.
Caution We recommend that you use the supplied attachment hardware to rack-mount the system. Failure to use the correct hardware or to follow the correct procedures could result in damage to the system. For rack requirements and installation procedures, see the Hardware Installation Guide for Cisco MXE 3500.
Use the following information when connecting peripheral cables and power cords to the rear panel of the Cisco MXE 3500.
Warning To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into RJ-45 connectors.
Figure 1 Cisco MXE 3500 Front Panel
Figure 2 Cisco MXE 3500 Rear Panel
Power supply (two)
Video connector (DB15 VGA)
10/100 Ethernet management port (RJ-45)
Low-profile PCIe card slot
USB 2.0 connectors (two)
10/100/1000 Gigabit Ethernet ports1 (four)
Serial connector (DB9)
1 Port numbering is from left to right, with port 1 on the far left. Use only port 1 to connect to the network.
Powering and Configuring the Cisco MXE 3500
When you first set up the Cisco MXE 3500, use this initial configuration procedure to enter the IP address and password information. Doing this enables the device to connect to the Internet. You can then access the Cisco MXE 3500 through the IP address for further configuration. Before installing the Cisco MXE 3500 licenses, you must complete initial configuration.
You need this equipment to perform the initial configuration:
•Keyboard with USB connector
Follow these steps:
Step 1 Connect the keyboard and monitor to the Cisco MXE 3500 rear panel (see Figure 2). Connect your network cable to the 10/100/1000 Ethernet port 1.
Step 2 Press the Power On/Standby button on the Cisco MXE 3500 front panel.
Step 3 When prompted, log in with these default MXE admin account credentials:
•User Name: admin
The Configure Network Settings screen displays.
Step 4 Enter these required network settings: IP Address, Network Mask, and Default Gateway. Click Next to continue, and click OK to apply the configuration. The screen might appear blank while the configuration process completes, which can take several minutes.
Step 5 Click OK when the Success screen displays.
Step 6 (Optional) Enter these network settings: Hostname, Domain Name, DNS Server, and NTP Server.
Step 7 Enter a new Password and then Verify Password for the MXE admin account.
Step 8 Click Next to continue, and click OK to apply the configuration. The screen might appear blank while the configuration process completes, which can take several minutes.
Step 9 (Optional) Press the spacebar to Enable Shared Folder Password.
Step 10 Click Next to continue. Then, click OK to apply the configuration and exit the configuration wizard.
You can now access the Cisco MXE 3500 web UI at this URL: http://mxe_IP_address/mxeui/
Log in by using these default web UI admin account credentials:
For information about installing licenses, see the Deployment Guide for Cisco Media Experience Engine 3500 on Cisco.com. For more information about the web UI, see the User Guide for Cisco Media Experience Engine 3500, also on Cisco.com.
Obtaining Cisco MXE 3500 Licenses
You need a Product Authorization Key (PAK) to obtain a software license for the Cisco MXE 3500 to work. Licenses are installed via the web UI after you complete initial configuration.
•For instructions on how to obtain a new license, see the Software License Claim Certificate that ships with your Cisco MXE 3500 or the Deployment Guide for Cisco Media Experience Engine 3500 on Cisco.com.
•For instructions on how to install licenses, see the Deployment Guide for Cisco Media Experience Engine 3500 on Cisco.com.
•To locate all documentation for the Cisco MXE 3500 on Cisco.com, see the Guide to Documentation for Cisco Media Experience Engine 3500 at the following URL:
•For the latest version of this guide, go to the following URL:
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
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This document is to be used in conjunction with the documents listed in the "Related Documentation" section.
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