Table Of Contents
Quick Start Hardware Installation Guide for
Cisco Media Experience Engine 3500
Revised: March 4, 2011, 78-19964-01
The Cisco MXE 3500 is an appliance that runs the Cisco MXE 3500 software, Release 3.1.
This document provides an overview of the Cisco MXE 3500 hardware and provides instructions on how to enter the initial software configuration. After completing the initial configuration, you can use the web user interface (UI) to further configure the device.
For additional installation and configuration information, see the Cisco MXE 3500 documentation on Cisco.com. For system requirements, important notes, limitations, open and resolved bugs, and last-minute documentation updates, see the release notes, also on Cisco.com.
See these sections:
Shipping Carton Contents
Verify the contents of the shipping carton to ensure that you have all items necessary to install the Cisco MXE 3500. Save the packing material in case you need to repack the unit. If any item is missing or damaged, contact your Cisco representative or reseller for instructions.
The contents of the shipping carton include these items:
•4-post rail kit
•Cisco MXE 3500
•Keyboard, video, mouse (KVM) cable
•RJ-45 straight-through Ethernet cable
•RJ-45-to-DB-9 serial cable
•Software License Claim Certificate
•Cisco MXE 3500 Configuration DVD
Select and prepare an installation site that meets the requirements that are described in the Hardware Installation Guide for Cisco Media Experience Engine 3500 on Cisco.com.
The Cisco MXE 3500 occupies one rack unit (1U). A 4-post rail kit is included in the shipment. For rack-mounting instructions, refer to the Hardware Installation Guide for Cisco Media Experience Engine 3500 on Cisco.com.
Caution We recommend that you use the supplied attachment hardware to rack-mount the system. Failure to use the correct hardware or to follow the correct procedures could result in damage to the system. For rack requirements and installation procedures, see the Hardware Installation Guide for Cisco MXE 3500.
Use the following information when connecting peripheral cables and power cords to the rear panel of the Cisco MXE 3500.
Warning To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into RJ-45 connectors.
Figure 1 Cisco MXE 3500 Front Panel
Figure 2 Cisco MXE 3500 Rear Panel
Power supply (two)
Video connector (DB15 VGA)
10/100 Ethernet management port (RJ-45)
Low-profile PCIe card slot
USB 2.0 connectors (two)
10/100/1000 Gigabit Ethernet ports1 (four)
Serial connector (DB9)
1 Port numbering is from left to right, with port 1 on the far left. Use only port 1 to connect to the network.
Powering and Configuring the Cisco MXE 3500
When you first set up the Cisco MXE 3500, you should use the initial configuration procedure to enter the IP address and password information. Doing this enables the device to connect to the Internet. You can then access the Cisco MXE 3500 through the IP address for further configuration. Before installing the Cisco MXE 3500 licenses, you must complete initial configuration.
You need this equipment to perform the initial configuration:
•Cisco MXE 3500 Configuration DVD
•Keyboard with USB connector
Follow these steps:
Step 1 Connect the keyboard and monitor to the Cisco MXE 3500 rear panel (see Figure 2). Connect your network cable to the 10/100/1000 Ethernet port 1.
Step 2 Locate the Cisco MXE 3500 Configuration DVD. Be prepared to load the disk immediately following power up.
Step 3 Press the Power On/Standby button on the Cisco MXE 3500 front panel.
Step 4 Quickly open the DVD tray and insert the configuration DVD. You must insert the disk within the first 15 seconds of startup so that the Cisco MXE 3500 boots from the disk.
Step 5 When the MXE Appliance Configuration Menu appears, select Configure Network Settings and OK.
Step 6 Enter these required network settings: Primary Network IP Address, Primary Network Mask, and Default Gateway. Optional: enter the Hostname, Domain Name, and DNS Address. Select Next to continue.
Step 7 Enter a Username and Password. The password is temporary; you will be prompted to change the password when you first login to the UI. Select Next to continue.
Note Do not use these usernames: mxe-user, mxe-service, root, or admin.
Step 8 Select Next in the Device Type screen.
Step 9 Select Save in the Confirmation screen to complete the initial configuration. When the MXE Appliance Configuration Menu appears, select Exit and OK.
The Cisco MXE 3500 will eject the configuration DVD and reboot. The screen is blank while the Cisco MXE 3500 completes the configuration process which can take up to 15 minutes to complete.
Caution Wait a minimum of 15 minutes before continuing with any operations.
After you complete the initial configuration procedure, you can access the web UI and install the Cisco MXE 3500 licenses. For information about installing licenses, see the Deployment Guide for Cisco Media Experience Engine 3500 on Cisco.com. For more information about the UI, see the User Guide for Cisco Media Experience Engine 3500, also on Cisco.com.
Obtaining Cisco MXE 3500 Licenses
You need a Product Authorization Key (PAK) to obtain a software license for the Cisco MXE 3500 to work. Licenses are installed via the web UI after you complete initial configuration.
•For instructions on how to obtain a new license, see the Software License Claim Certificate that ships with your Cisco MXE 3500 or the Deployment Guide for Cisco Media Experience Engine 3500 on Cisco.com.
•For instructions on how to install licenses, see the Deployment Guide for Cisco Media Experience Engine 3500 on Cisco.com.
•To locate all documentation for the Cisco MXE 3500 on Cisco.com, see the Guide to Documentation for Cisco Media Experience Engine 3500 at the following URL:
•For the latest version of this guide, go to the following URL:
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
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