Table Of Contents
Quick Start Hardware Installation Guide for
Cisco Media Experience Engine 3500
Revised: May 7, 2010, 78-19208-02
The Cisco MXE 3500 is an appliance on which the Cisco MXE 3500, Release 3.0, software ships.
This document provides hardware installation instructions for the Cisco MXE 3500. It also includes information about completing initial configuration and obtaining licenses. Once the initial configuration is complete, you will be able to access the web user interface (UI) to install licenses, as described in the Deployment Guide for Cisco Media Experience Engine 3500 on Cisco.com.
Preparing for Installation
This section includes the following topics:
Select and prepare an installation site that meets the requirements that are described in the Hardware Installation Guide for Cisco Media Experience Engine 3500 on Cisco.com.
Shipping Carton Contents
Verify the contents of the shipping carton to ensure that you have all items necessary to install the Cisco MXE 3500.
Save the packing material in case you need to repack the unit. If any item is missing or damaged, contact your Cisco representative or reseller for instructions.
The contents of the shipping carton include the following items:
•4-post rail kit
•Cisco MXE 3500
•Keyboard, video, mouse (KVM) cable
•RJ-45 straight-through Ethernet cable
•RJ-45-to-DB-9 serial cable
•Software recovery DVD
Note Because the software on the Cisco MXE 3500 is preloaded, the shipping contents do not include a separate software installation CD. Before you use the software recovery DVD, contact Cisco Technical Assistance Center (TAC).
You will need the following additional items:
The Cisco MXE 3500 occupies one rack unit (1U). A 4-post rail kit is included in the shipment. For rack-mounting instructions, refer to the Hardware Installation Guide for Cisco Media Experience Engine 3500 on Cisco.com.
Obtaining Cisco MXE 3500 Licenses
You need a Product Authorization Key (PAK) to obtain a software license for the Cisco MXE 3500 to work. Licenses are installed via the web UI after you complete initial configuration.
•For instructions on how to obtain a new license, see the Software License Claim Certificate that ships with your Cisco MXE 3500 or the Deployment Guide for Cisco Media Experience Engine 3500 on Cisco.com.
•For instructions on how to install licenses, see the Deployment Guide for Cisco Media Experience Engine 3500 on Cisco.com.
Installing the Cisco MXE 3500
Caution We recommend that you use the supplied attachment hardware to rack-mount the system. Failure to use the correct hardware or to follow the correct procedures could result in damage to the system. For rack requirements and installation procedures, see the Hardware Installation Guide for Cisco MXE 3500.
Use the following information when connecting peripheral cables and power cords to the rear panel of the Cisco MXE 3500.
Warning To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into RJ-45 connectors.
Figure 1-1 Front Panel Features
Figure 1-2 Rear Panel Features
Power supply (one)
10/100 Ethernet management port (RJ-45)
USB 2.0 connectors (two)
Serial connector (DB9)
Video connector (DB15 VGA)
10/100/1000 Gigabit Ethernet ports (two)
Low-profile PCIe card slot
Standard-profile PCIe card slot
Powering Up and Configuring the Cisco MXE 3500
Before you can install the Cisco MXE 3500 license, you must complete initial configuration.
Step 1 To power up the Cisco MXE 3500, press the Power On/Standby button on the front panel.
Step 2 After the Cisco MXE 3500 boots up and the Windows login prompt displays, press Ctrl-Alt-Delete.
Step 3 Enter the following credentials to log in:
•User name: MXE-Service
Step 4 Enter the appropriate TCP/IP settings for your network.
You can now access the web UI and install the Cisco MXE 3500 license. For information about installing licenses, see the Deployment Guide for Cisco Media Experience Engine 3500 on Cisco.com.
•To locate all documentation for the Cisco MXE 3500 on Cisco.com, see the Guide to Documentation for Cisco Media Experience Engine 3500 at the following URL:
•For the latest version of this guide, go to the following URL:
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
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