User Guide for Cisco Digital Media Player Device Manager 5.4.x
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Table of Contents



About This Guide

DMP Overview




Optional DMP Accessories

Consider How You Will Use and Manage Your DMP

Understand DMP Modes

Manage One DMP in Isolation

Centrally Manage Digital Signage Services

Centrally Manage IPTV Services

Centrally Manage Sports and Entertainment Venue Services


Revised May 4, 2015



About This Guide

This guide describes Cisco software called Digital Media Player Device Manager (DMPDM).
DMPDM is preinstalled on every Digital Media Player (DMP Overview) that supports Cisco DMS 5.4. This guide assumes that you already completed setup procedures for your DMP, and therefore:

  • Your DMP is already connected to:

A network that includes a DHCP server — unless your DMP will use pseudo-IP addressing.

Its LCD display (or equivalent).

Its AC power source.

  • You already:

Checked the LEDs to confirm that your DMP has power and has obtained an IP address.

Learned what dynamic IP address the DHCP server assigned to your DMP.

Used your browser to log in to the DMPDM administrative account.

Changed the factory-default passwords.

Used DMPDM to configure video output to the presentation system.

Used DMPDM to identify its trusted DMM appliance.


Caution Are any of the preceding statements not yet true for you? If so, you must set up your DMP before you use this guide. See .

DMP Overview

Cisco Digital Media Players (DMPs) are highly reliable, compact, solid-state devices for IP networks. DMPs process High definition and Standard Definition video, multimedia and animations, web pages, and other supported content types for playback. You expose targeted audiences to this programming when you schedule its availability — live or on demand — on a public presentation system that is attached to a DMP. The presentation system might be a display (monitor), touchscreen, video projector, or video wall.

DMP 4305G
DMP 4310G
DMP 4400G




DMPs consume very little power and are designed for fast deployment throughout IP networks of any size, without the burden of high ongoing operational cost. DMPs are compatible with popular systems for networked content distribution, including Cisco Enterprise Content Delivery System (ECDS) Cisco Application and Content Networking System (ACNS) and Cisco Wide Area Application Services (WAAS).

Any two DMP models might differ in their features, attributes, strengths, limitations, and general availability. Some DMPs differ from others, for example, in their support for interactivity through touch. To learn what your DMP supports, see its datasheet at

DMPs are a major component of Cisco Digital Media Suite (Cisco DMS) and Cisco StadiumVision, both of which we describe elsewhere in this guide.


Tip We optimize and certify DMPs for use with centralized management solutions that we sell and license separately. See the “Consider How You Will Use and Manage Your DMP” section.

A lightweight webserver on every DMP runs a web-based “craft interface” called Digital Media Player Device Manager, or DMPDM. Because DMPDM is limited to the simplest functions and does not scale beyond its own host DMP, we recommend that you manage all DMPs centrally with Cisco Digital Media Manager release 5.4.0 or later.

DMPDM has two main purposes. With it, you can:

  • Configure one DMP during its initial setup.
  • Manage one DMP and one presentation system in isolation. Or, when you use signal splitters or daisy chaining, your DMP can deliver media to multiple presentation systems that are close to it — as with a video wall. Popular uses include:

Marketing — Describe products and services directly to your in-store customers.

Customer experience — Deliver entertainment and information to reduce perceived wait times.

Messaging — Broadcast executive and internal communications in real time.

Training — Deliver cost-effective, flexible training.

Information — Deliver real-time schedules, news, and way-faring information where people need it.

Advertising — Sell advertising time and space to third parties.

Branding — Communicate about your brand consistently.

Note StadiumVision deployments should avoid DMPDM, except to check the firmware’s “build date” or release version number. For other tasks, please use the management dashboard software and documentation that came with your StadiumVision purchase.


A Cisco-customized web browser is preinstalled on all DMPs. We call this browser TVzilla.

DMP 4305G and DMP 4400G
DMP 4310G

On these DMP models, TVzilla uses code from the open source Mozilla 2.0 project to support rendering of HTML 4 and JavaScript 1.7. This browser supports these content types:

  • HTML 4.
  • Plain text.
  • GIF, nonprogressive JPEG, and PNG.
  • SWF (Shockwave Flash) with ActionScript — for supported versions, see your DMP datasheet at

Note On both of these DMP models, Flash content runs inside TVzilla.

On this DMP model. TVzilla uses code from the open source QtWebKit 4.7 1 project to support rendering of HTML 5 and JavaScript 1.85. This browser supports these content types:

  • HTML 5 <VIDEO>, <AUDIO>, and <CANVAS> elements2.
  • Plain text.
  • GIF, nonprogressive JPEG, and PNG.
  • SWF (Shockwave Flash) with ActionScript — for supported versions, see your DMP datasheet at

Note On a DMP 4310G, each TVzilla instance runs inside Flash.

You cannot install browser plug-ins or any other software in TVzilla, whether to support additional file types or for any other purpose. No Java Runtime Environment is installed.

Cisco Hinter

A technique called interleaved RTP makes it possible for some centrally managed DMPs to play delay-insensitive unicast MPEG streams through RTSP connections. A streaming server can then transmit this “hinted” video to DMPs on demand. The key advantages of interleaved RTP are that data loss is impossible inside the hinted program stream, and yet synchronization of audio to video never suffers, even in high-definition.

Cisco Hinter is software to prepare and stage MPEG files for interleaved RTP transmission through the open source Darwin Streaming Server component on a Cisco Digital Media Manager (DMM) appliance.

Note Thus, this utility and this feature are not available in deployments that use Cisco StadiumVision. There is no DMM appliance in StadiumVision.

Cisco Hinter versions for Windows and Linux users are freely downloadable from any DMM appliance that is fully licensed for Cisco Digital Signs. To understand Cisco Hinter and Cisco Digital Signs fully, see the DMM user guide on

Optional DMP Accessories

Note We reserve the right to introduce, redesign, or discontinue any accessory as needed.

We have designed optional accessories to enhance your DMP experience. For example, you might order handhel d remote control units or VESA-compliant mount kits.

Remote Controls

Cisco sells handheld remote control units that you can use to operate DMPs. We sell these optional remote control units separately to conserve natural resources and prevent needless waste.

  • Consult the remote control datasheet to learn exactly the maximum distance from which your remote control can control your DMP.
  • To order a DMP remote control (“ DMP-RM-K9 ”), contact your Cisco sales partner.
  • Documentation for the remote control is available at

Tip Cisco Unified Communications Manager administrators can configure a service through which Cisco IP Phones and mobile phones can emulate a DMP remote control. Phone users can then operate the IPTV features of Cisco Cast. To learn how to configure this service and use it, see the Cisco Cast documentation on

This emulation requires a DMP 4400G. You cannot emulate the remote control for a DMP 4310G.

Mount Kits

Cisco sells fabricated sheet metal cases to stabilize and protect Cisco DMPs in any supported mounting scenario. With these cases, you can mount DMPs securely to walls, pillars, suspended-grid ceiling T-joints, metal poles, or VESA-compliant flat-panel displays. DMP mount kits are a versatile and cost-effective alternative to complex cabinet-making and construction projects.

Consider How You Will Use and Manage Your DMP

An organization might buy and use one DMP in isolation but this is rarely the case. Almost every DMP is part of a network that includes many other DMPs.

The ideal DMP management system (or combination of systems) for your organization depends on how many DMPs you have and how you plan to use them. Beyond this, a management system might impose its own installation and setup requirements for DMPs.

Topics in this section describe Cisco products to manage DMPs in various settings.

Understand DMP Modes

You can use a DMP in isolation, so that it operates independently of every other DMP. When you deploy one DMP in isolation, you use DMPDM to configure it and control its daily operation.

Or, you can deploy multiple DMPs throughout a LAN or WAN. In this case, you use Cisco Digital Media Manager or Cisco StadiumVision to configure and manage your DMPs centrally.

Manage One DMP in Isolation

This guide teaches you how. See DMPDM.

Centrally Manage Digital Signage Services

Cisco Digital Signs provides a flexible environment in which to create and centrally manage a local, regional, or global IP network of DMPs and their attached presentation systems, such as Cisco-branded displays in our LCD Professional series.

  • Simple but powerful design and publishing features in Digital Signs help you to create media libraries, employ networked content distribution, schedule playback for programming, and prepare reports to prove that playback occurred.
  • Life-saving features support public emergency preparedness and response.
  • Purely administrative features include those to:

Define and issue remote commands to DMPs and their attached presentation systems.

Poll the current and historical status of DMPs and their attached presentation systems.

Adjust the resolution, brightness, contrast, and related settings for presentation systems.

Note Each new DMM release is compatible with at least one DMP firmware release but not necessarily compatible with others. Compatibility information on tells you how to prevent conflicts that might interfere with your DMPs and digital signs. See

Commonly popular DMP deployment sites under Digital Signs include lobbies, classrooms, showrooms, service counters, exhibit halls, dining halls, waiting rooms, and offices. Used well, Digital Signs can help your organization to enhance customer experience, educate students, and entertain patrons.

Centrally Manage IPTV Services

Features of Cisco Cast help your organization to deliver video-on-demand and live broadcast TV channels over a local, regional, or global IP network of DMPs and their attached presentation systems, such as Cisco-branded displays in our LCD Professional series.

  • Browse or search with interactive on-screen menus and program guides.
  • Show live or on-demand:


financial information

sales and marketing messages

educational or instructional media

corporate communications


any other video asset that is suitable for your purpose

  • Alternatively, hospitality and healthcare providers might use Cisco Cast features to support in-room IPTV.

Centrally Manage Sports and Entertainment Venue Services

Cisco StadiumVision is an advanced solution for centralized IPTV video content management and delivery. It integrates video from multiple sources — in Standard Definition (SD), High Definition (HD), or both — to automate video delivery in stadiums, arenas, and similar venues.

Platform services software and control panels help you to manage a network of DMPs. Combined with Cisco video acquisition infrastructure at the head-end, these DMPs use new and existing video displays in your venue to enhance patron enjoyment of live events and deliver in-house advertising. Your deployment can leverage the displays in bleachers (terraces), restaurants, clubs, and luxury suites to deliver a range of uniquely interactive messages automatically to patrons in various areas.

With StadiumVision, you can add, organize, combine, and deliver any supported combination of in-house programming and external network channels for playback to your patrons.