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Release Notes for Cisco Digital Media Suite 5.2.x

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Release Notes for Cisco Digital Media Suite 5.2.x

Table Of Contents

Release Notes for Cisco Digital Media Suite 5.2.x

Contents

CRITICAL HOTFIX AVAILABLE

Strategies to Overcome CSCty22538

(A)  You Run DMM 5.2 on a 7835-H1 or 7835-H2 Appliance

(B)  You Run DMM 5.2.1 on a 7835-H1 or 7835-H2 Appliance

(C)  You Run DMM 5.2.1 on a 7835-H3 Appliance

(D)  You Run DMM 5.2.2 on a 7835-H1 or 7835-H2 Appliance

(E)  You Run DMM 5.2.2 on a 7835-H3 or UCS210 Appliance

(F)  You Run DMM 5.2.2.1 on a 7835-H1 or 7835-H2 Appliance

(G)  You Run DMM 5.2.3 on a 7835-H3 or UCS210 Appliance

(H)  You Run DMM 5.3 on a 7835-H3 or UCS210 Appliance

Before You Upgrade to Cisco DMS 5.2.3!

LDAP Syntax

Browser Redirect

Network Design

Digital Certificates

Firewall Ports

User Authentication in Federation Mode (Single Sign-on)

New and Changed Information

New in Cisco DMS 5.2.3

Changes to Cisco DMS 5.2.3

Changes to Cisco Show and Share 5.2.3

Changes to Cisco Digital Signs

Changes to DMS-Admin

New in Cisco DMS 5.2.2

Changes to Cisco Digital Signs

Changes in Cisco Show and Share

New in Cisco DMS 5.2.1

New in Cisco 5.2

Feature Support

Cisco Show and Share/Cisco DMM Compatibility Matrix

Cisco DMP/Cisco DMM Compatibility Matrix

Cisco Show and Share/TelePresence Content Server Compatibility Matrix

Client System Requirements

Digital Media Manager Requirements

Show and Share Requirements

Installation Upgrade Notes

Installation Notes

Downgrade Support Notice

Cisco DMS 5.2.2 to Cisco DMS 5.2.3 Upgrade Notes

Cisco DMS 5.2.3 Hardware Support Notice

Cisco DMS 5.2.1 to Cisco DMS 5.2.2 Upgrade Notes

Cisco DMS 5.2 to Cisco DMS 5.2.1 Upgrade Notes

Cisco DMS 5.1 to Cisco DMS 5.2 Upgrade Notes

Important Notes

DMP 4310G Notice Regarding Power over Ethernet (PoE)

Cisco DMP 4305G Compatibility

Low Memory Causes DMP 4305G Endpoints to Restart Automatically

Compatibility Limitations with Microsoft Internet Information Server (IIS)

Certificate Import in Cisco DMS 5.2.1

Limitations and Restrictions

Caveats

Caveats Resolved in 5.2.3.2

Caveats Resolved in 5.2.3.1

Caveats Resolved in 5.2.3

Caveats Resolved in 5.2.2.3

Caveats Resolved in 5.2.2

Caveats Resolved in 5.2.1

Open Caveats

Updates and Errata for Printed Documentation

Getting Started Guide for Cisco Digital Media Players (78-19212-02)

Remote Control Quick Start Guide for Cisco Digital Media Players

Mounting Kit Assembly Guide for Cisco Digital Media Players

Quick Start Guide for Cisco Digital Media Player (4305G and 4400G)

Related Documentation

Obtaining Documentation, Obtaining Support, and Security Guidelines


Release Notes for Cisco Digital Media Suite 5.2.x


Revised: April 9, 2012
OL-15756-04

This document describes new and changed features, requirements, and known problems for Cisco Digital Media Suite (DMS) 5.2.x products.

Contents

This document includes the following sections.

CRITICAL HOTFIX AVAILABLE

Strategies to Overcome CSCty22538

Before You Upgrade to Cisco DMS 5.2.3! page 13

New and Changed Information

Feature Support

Client System Requirements

Installation Upgrade Notes

Important Notes

Limitations and Restrictions

Caveats

Updates and Errata for Printed Documentation

Related Documentation

Obtaining Documentation, Obtaining Support, and Security Guidelines

CRITICAL HOTFIX AVAILABLE

CSCty22538

Communication can fail between Cisco Digital Media Manager (DMM) and its inventory of Cisco Digital Media Players (DMPs). In an affected deployment, error messages indicate that digital certificate expiration is the root cause.

Model
Certificate Expiration Date by DMP Firmware Release
 
5.2
5.2.1
5.2.2
5.2.2.1
5.2.2.3
5.2.3
5.2.3.2
5.3
5.3.4
5.3.5

DMP 4305G

2012-02-24

N.A.

N.A.

OK
2037-12-18

2012-02-24

N.A.

2012-02-24

N.A.

OK
2037-12-18

DMP 4310G

N.A.

N.A.

2012-02-24

2012-02-24

2021-10-18

2012-02-24

2021-10-18

DMP 4400G

2012-02-24

2013-08-29

2013-08-29

N.A.

2013-08-29


HOTFIX

You can recover from these communication failures in 10 minutes or less by loading a hotfix on your DMM server. See http://cisco.com/web/software/282100271/56598/DMM-patch-CSCty22538-Readme.txt.

The hotfix also works around a related failure, in which DMP certificate expiration disrupts use of a DMM advanced task called "File Transfer to DMP" (CSCty23792).

The hotfix DOES NOT improve disrupted IP phone-based remote control of the Cisco Cast electronic program guide (CSCty36771).

 

The hotfix is fragile. IF YOU DO NOT use the permanent solution described below, any future upgrade of your DMM server could cause it to lose contact again with your affected DMPs. In such cases, you must then REAPPLY the hotfix.

PERMANENT FIX

You can prevent these communication failures altogether by installing DMP firmware release 5.2.2.3, which resolves these known defects: CSCty22538, CSCty23792, and CSCty36771.

 

Note To download this DMP firmware, you must have a valid service contract associated to your Cisco.com profile. If you do not have a service contract you can get one through your Cisco account team, your Cisco partner, or a qualified Cisco reseller. Then, once you have the service, you must associate it to your Cisco.com user ID at https://tools.cisco.com/RPF/profile/edit_entitlement.do?Tab=3.

1. Apply the hotfix to your DMM server, if you have not already done so. Otherwise, it cannot direct your DMPs to install their new firmware.

2. Obtain the new DMP firmware.

a. Log in to your Cisco.com account, and then go to http://cisco.com/cisco/software/navigator.html?mdfid=280936311&flowid=21001.

b. Click your DMP model in the Cisco Digital Media Players list.

c. Click Expand All in the versions tree, and then click 5.3.5.

d. Click Download.

3. Install the new DMP firmware, as described in your Cisco DMS upgrade guide at http://cisco.com/en/US/products/ps6681/prod_installation_guides_list.html.


Strategies to Overcome CSCty22538

If today...

(A)  You Run DMM 5.2 on a 7835-H1 or 7835-H2 Appliance

(B)  You Run DMM 5.2.1 on a 7835-H1 or 7835-H2 Appliance

(C)  You Run DMM 5.2.1 on a 7835-H3 Appliance

(D)  You Run DMM 5.2.2 on a 7835-H1 or 7835-H2 Appliance

(E)  You Run DMM 5.2.2 on a 7835-H3 or UCS210 Appliance

(F)  You Run DMM 5.2.2.1 on a 7835-H1 or 7835-H2 Appliance

(G)  You Run DMM 5.2.3 on a 7835-H3 or UCS210 Appliance

(H)  You Run DMM 5.3 on a 7835-H3 or UCS210 Appliance

(A)  You Run DMM 5.2 on a 7835-H1 or 7835-H2 Appliance

You can choose between two supported workflows to overcome the effects of CSCty22538.

Workflow A1

WorkflowA2


Caution Until you complete one of these workflows, CSCty22538 retains the potential to disrupt Cisco DMS in your network.

Workflow A1

Your DMM server can run the 5.2.2 release without any effects of CSCty22538.

Strategy to Run DMM 5.2.2

1. If you have not done so already, install the HOTFIX.

2. Make sure that the hotfix is working correctly in DMM.

Choose Digital Signs > Digital Media Players > DMP Manager, and then click ALL DMPs in the DMP Groups tree.

The hotfix has taken effect if the Status column includes even one green checkmark ().

3. Install firmware release 5.2.2.31 on your DMPs.

4. Upgrade DMM (not DMPs) to 5.2.11.

5. Upgrade DMM (not DMPs) to 5.2.21.

WorkflowA2

Your DMM server can run the 5.2.2.1 release without any effects of CSCty22538.

Strategy to Run DMM 5.2.2.1

1. If you have not done so already, install the HOTFIX.

2. Make sure that the hotfix is working correctly in DMM.

Choose Digital Signs > Digital Media Players > DMP Manager, and then click ALL DMPs in the DMP Groups tree.

The hotfix has taken effect if the Status column includes even one green checkmark ().

3. Install firmware release 5.2.2.31 on your DMPs.

4. Upgrade DMM (not DMPs) to 5.2.11.

5. Upgrade DMM (not DMPs) to 5.2.21.

6. Upgrade DMM (not DMPs) to 5.2.2.11, 2 .

7. Stop. You have completed this workflow.

1 To follow this link appropriately, you must be logged in to your Cisco.com account.

2 The 5.2.2.1 release is available exclusively for H1 and H2 server models.


(B)  You Run DMM 5.2.1 on a 7835-H1 or 7835-H2 Appliance

You can choose between two supported workflows to overcome the effects of CSCty22538.

Workflow B1

Workflow B2


Caution Until you complete one of these workflows, CSCty22538 retains the potential to disrupt Cisco DMS in your network.

Workflow B1

Your DMM server can run the 5.2.2 release without any effects of CSCty22538.

Strategy to Run DMM 5.2.2

1. If you have not done so already, install the HOTFIX.

2. Make sure that the hotfix is working correctly in DMM.

Choose Digital Signs > Digital Media Players > DMP Manager, and then click ALL DMPs in the DMP Groups tree.

The hotfix has taken effect if the Status column includes even one green checkmark ().

3. Install firmware release 5.2.2.31 on your DMPs.

4. Upgrade DMM (not DMPs) to 5.2.11.

5. Upgrade DMM (not DMPs) to 5.2.21.

6. Stop. You have completed this workflow.

Workflow B2

Your DMM server can run the 5.2.2.1 release without any effects of CSCty22538.

Strategy to Run DMM 5.2.2.12

1. If you have not done so already, install the HOTFIX.

2. Make sure that the hotfix is working correctly in DMM.

Choose Digital Signs > Digital Media Players > DMP Manager, and then click ALL DMPs in the DMP Groups tree.

The hotfix has taken effect if the Status column includes even one green checkmark ().

3. Install firmware release 5.2.2.31 on your DMPs.

4. Upgrade DMM (not DMPs) to 5.2.11.

5. Upgrade DMM (not DMPs) to 5.2.21.

6. Upgrade DMM (not DMPs) to 5.2.2.11, 2.

7. Stop. You have completed this workflow.

1 To follow this link appropriately, you must be logged in to your Cisco.com account.

2 The 5.2.2.1 release is available exclusively for our 7835-H1 and 7835-H2 server models.


(C)  You Run DMM 5.2.1 on a 7835-H3 Appliance

You can choose between two supported workflows to overcome the effects of CSCty22538.

Workflow C1

Workflow C2


Caution Until you complete one of these workflows, CSCty22538 retains the potential to disrupt Cisco DMS in your network.

Workflow C1

Your DMM server can run the 5.2.2 release without any effects of CSCty22538.

Strategy to Run DMM 5.2.2

1. If you have not done so already, install the HOTFIX.

2. Make sure that the hotfix is working correctly in DMM.

Choose Digital Signs > Digital Media Players > DMP Manager, and then click ALL DMPs in the DMP Groups tree.

The hotfix has taken effect if the Status column includes even one green checkmark ().

3. Install firmware release 5.2.2.31 on your DMPs.

4. Upgrade DMM (not DMPs) to 5.2.21.

5. Stop. You have completed this workflow.

Workflow C2

Your DMM server can run the 5.3 release without any effects of CSCty22538.

Strategy to Run DMM 5.3

1. If you have not done so already, install the HOTFIX.

2. Make sure that the hotfix is working correctly in DMM.

Choose Digital Signs > Digital Media Players > DMP Manager, and then click ALL DMPs in the DMP Groups tree.

The hotfix has taken effect if the Status column includes even one green checkmark ().

3. Install firmware release 5.3.51 on your DMPs.

4. Upgrade DMM (not DMPs) to 5.2.21.

5. Upgrade DMM (not DMPs) to 5.2.31.

6. Upgrade DMM (not DMPs) to 5.31.

7. Stop. You have completed this workflow.

1 To follow this link appropriately, you must be logged in to your Cisco.com account.


(D)  You Run DMM 5.2.2 on a 7835-H1 or 7835-H2 Appliance

You can choose between two supported workflows to overcome the effects of CSCty22538.

Workflow D1

Workflow D2


Caution Until you complete one of these workflows, CSCty22538 retains the potential to disrupt Cisco DMS in your network.

Workflow D1

Your DMM server can run the 5.2.2 release without any effects of CSCty22538.

Strategy to Run DMM 5.2.2

1. If you have not done so already, install the HOTFIX.

2. Make sure that the hotfix is working correctly in DMM.

Choose Digital Signs > Digital Media Players > DMP Manager, and then click ALL DMPs in the DMP Groups tree.

The hotfix has taken effect if the Status column includes even one green checkmark ().

3. Install firmware release 5.2.2.31 on your DMPs.

4. Uninstall the hotfix:

a. Insert the hotfix CD into your DMM appliance.

b. Log in at the console as admin.

c. In AAI, choose APPLIANCE_CONTROL > SOFTWARE_UPDATE > REMOVE_PATCH.

d. Press Enter and follow the prompts to continue.

5. Stop. You have completed this workflow.

Workflow D2

Your DMM server can run the 5.2.2.1 release without any effects of CSCty22538.

Strategy to Run DMM 5.2.2.12

1. Upgrade DMM (not DMPs) to 5.2.2.11, 2.

2. Install the HOTFIX.

3. Make sure that the hotfix is working correctly in DMM.

Choose Digital Signs > Digital Media Players > DMP Manager, and then click ALL DMPs in the DMP Groups tree.

The hotfix has taken effect if the Status column includes even one green checkmark ().

4. Install firmware release 5.2.2.31 on your DMPs.

5. Uninstall the hotfix:

a. Insert the hotfix CD into your DMM appliance.

b. Log in at the console as admin.

c. In AAI, choose APPLIANCE_CONTROL > SOFTWARE_UPDATE > REMOVE_PATCH.

d. Press Enter and follow the prompts to continue.

6. Stop. You have completed this workflow.

1 To follow this link appropriately, you must be logged in to your Cisco.com account.

2 The 5.2.2.1 release is available exclusively for our 7835-H1 and 7835-H2 server models.


(E)  You Run DMM 5.2.2 on a 7835-H3 or UCS210 Appliance

You can choose between two supported workflows to overcome the effects of CSCty22538.

Workflow E1

Workflow E2


Caution Until you complete one of these workflows, CSCty22538 retains the potential to disrupt Cisco DMS in your network.

Workflow E1

Your DMM server can run the 5.2.2 release without any effects of CSCty22538.

Strategy to Run DMM 5.2.2


Note Unlike an MCS 7835-H3 appliance, a UCS210 appliance will not auto-eject the hotfix disc from its CD/DVD drive after you install or remove the hotfix. When you are not using the hotfix disc on a UCS server, remember to eject the disc manually.


1. If you have not done so already, install the HOTFIX.

2. Make sure that the hotfix is working correctly in DMM.

Choose Digital Signs > Digital Media Players > DMP Manager, and then click ALL DMPs in the DMP Groups tree.

The hotfix has taken effect if the Status column includes even one green checkmark ().

3. Install firmware release 5.2.2.31 on your DMPs.

4. Uninstall the hotfix:

a. Insert the hotfix CD into your DMM appliance.

b. Log in at the console as admin.

c. In AAI, choose APPLIANCE_CONTROL > SOFTWARE_UPDATE > REMOVE_PATCH.

d. Press Enter and follow the prompts to continue.

5. Stop. You have completed this workflow.

Workflow E2

Your DMM server can run the 5.3 release without any effects of CSCty22538.

Strategy to Run DMM 5.3


Note Unlike an MCS 7835-H3 appliance, a UCS210 appliance will not auto-eject the hotfix disc from its CD/DVD drive after you install or remove the hotfix. When you are not using the hotfix disc on a UCS server, remember to eject the disc manually.


1. If you have not done so already, install the HOTFIX.

2. Make sure that the hotfix is working correctly in DMM.

Choose Digital Signs > Digital Media Players > DMP Manager, and then click ALL DMPs in the DMP Groups tree.

The hotfix has taken effect if the Status column includes even one green checkmark ().

3. Install firmware release 5.3.51 on your DMPs.

4. Upgrade DMM (not DMPs) to 5.2.31.

5. Upgrade DMM (not DMPs) to 5.31.

6. Stop. You have completed this workflow.

1 To follow this link appropriately, you must be logged in to your Cisco.com account.


(F)  You Run DMM 5.2.2.1 on a 7835-H1 or 7835-H2 Appliance

Only one supported workflow can help you to overcome the effects of CSCty22538.

Workflow F1


Caution Until you complete this workflow, CSCty22538 retains the potential to disrupt Cisco DMS in your network.

Workflow F1

Your DMM server can run the 5.2.2.1 release without any effects of CSCty22538.

Strategy to Run DMM 5.2.2.11

1. If you have not done so already, install the HOTFIX.

2. Make sure that the hotfix is working correctly in DMM.

Choose Digital Signs > Digital Media Players > DMP Manager, and then click ALL DMPs in the DMP Groups tree.

The hotfix has taken effect if the Status column includes even one green checkmark ().

3. Install firmware release 5.2.2.32 on your DMPs.

4. Uninstall the hotfix:

a. Insert the hotfix CD into your DMM appliance.

b. Log in at the console as admin.

c. In AAI, choose APPLIANCE_CONTROL > SOFTWARE_UPDATE > REMOVE_PATCH.

d. Press Enter and follow the prompts to continue.

5. Stop. You have completed this workflow.

1 The 5.2.2.1 release is available exclusively for our 7835-H1 and 7835-H2 server models.

2 To follow this link appropriately, you must be logged in to your Cisco.com account.


(G)  You Run DMM 5.2.3 on a 7835-H3 or UCS210 Appliance

Only one supported workflow can help you to overcome the effects of CSCty22538.

Workflow G1


Caution Until you complete this workflow, CSCty22538 retains the potential to disrupt Cisco DMS in your network.

Workflow G1

Your DMM server can run the 5.3 release without any effects of CSCty22538.

Strategy to Run DMM 5.3


Note Unlike an MCS 7835-H3 appliance, a UCS210 appliance will not auto-eject the hotfix disc from its CD/DVD drive after you install or remove the hotfix. When you are not using the hotfix disc on a UCS server, remember to eject the disc manually.


1. If you have not done so already, install the HOTFIX.

2. Make sure that the hotfix is working correctly in DMM.

Choose Digital Signs > Digital Media Players > DMP Manager, and then click ALL DMPs in the DMP Groups tree.

The hotfix has taken effect if the Status column includes even one green checkmark ().

3. Install firmware release 5.3.51 on your DMPs.

4. Upgrade DMM to 5.31.

5. Stop. You have completed this workflow.

1 To follow this link appropriately, you must be logged in to your Cisco.com account.


(H)  You Run DMM 5.3 on a 7835-H3 or UCS210 Appliance

Only one supported workflow can help you to overcome the effects of CSCty22538.

Workflow H1


Caution Until you complete this workflow, CSCty22538 retains the potential to disrupt Cisco DMS in your network.

Workflow H1

Your DMM server can run the 5.3 release without any effects of CSCty22538.

Strategy to Run DMM 5.3


Note Unlike an MCS 7835-H3 appliance, a UCS210 appliance will not auto-eject the hotfix disc from its CD/DVD drive after you install or remove the hotfix. When you are not using the hotfix disc on a UCS server, remember to eject the disc manually.


1. If you have not done so already, install the HOTFIX.

2. Make sure that the hotfix is working correctly in DMM.

Choose Digital Signs > Digital Media Players > DMP Manager, and then click ALL DMPs in the DMP Groups tree.

The hotfix has taken effect if the Status column includes even one green checkmark ().

3. Install firmware release 5.3.51 on your DMPs.

4. Uninstall the hotfix:

a. Insert the hotfix CD into your DMM appliance.

b. Log in at the console as admin.

c. In AAI, choose APPLIANCE_CONTROL > SOFTWARE_UPDATE > REMOVE_PATCH.

d. Press Enter and follow the prompts to continue.

5. Stop. You have completed this workflow.

1 To follow this link appropriately, you must be logged in to your Cisco.com account.


Before You Upgrade to Cisco DMS 5.2.3!

Some user experience factors and deployment considerations are changed in Cisco DMS 5.2.3 because this release includes improved and expanded user authentication features.

LDAP Syntax

Browser Redirect

Network Design

Digital Certificates

Firewall Ports

User Authentication in Federation Mode (Single Sign-on)

LDAP Syntax

This release is more strict than any prior release in its enforcement of proper LDAP syntax. Now, when you specify the administrator DN, you must use proper syntax, which conforms exactly to LDIF grammar.

Proper syntax: CN=admin1,OU=Administrators,DC=example,DC=com

Poor syntax: EXAMPLE\admin1

OTHERWISE

When you use poor syntax here for the first time while your DMM appliance runs Cisco DMS 5.2.3, we show you, the administrator, this error message: "Invalid username or password."

But if you used and validated poor syntax in this way before upgrading to Cisco DMS 5.2.3, we do not repeat the validation process. Therefore — even though we do not show an error message to anyone — LDAP users simply cannot log in.

FURTHERMORE

LDAP validation also fails now whenever any expression includes a space immediately to either side of:

Any "=" sign.

Any "objectClass" attribute.

Browser Redirect

We redirect all login attempts from your Show and Share server to your DMM server. This browser redirect occurs by design and is integral to every user authentication transaction.

Network Design

Cisco DMS 5.2.3 imposes a new network design restriction.

The restriction is essential to support and maintain encrypted session cookies that cross-authenticate your Cisco DMS servers. As of this release, the FQDNs for your DMM appliance and your Show and Share appliance must share the same Internet domain — and subdomain, where applicable.

OTHERWISE

Show and Share login attempts all fail.

Digital Certificates

We recommend for Cisco DMS 5.2.3 that you stop all use of self-signed digital certificates.

Although we do not force you to buy and install third-party identity certificates, failing to do so will affect all users of Show and Share in your network.

When you use self-signed certificates, a browser message disrupts login authentication for Show and Share users by claiming that your login server is not trusted. This occurs with any and every supported method for user authentication — embedded, LDAP, and federation.

In previous versions of Cisco DMS, you only needed to install a third-party certificate on the Cisco Show and Share appliance to prevent these messages from appearing. In Cisco DMS 5.2.3, you also need to install a third-party certificate on the Cisco DMM server to prevent users from seeing these messages. See the Manage Digital Certificates chapter in the Administration Guide for Cisco Digital Media Suite 5.2.x Appliances on Cisco.com for more information about installing certificates:

http://cisco.com/en/US/docs/video/digital_media_systems/5_x/5_2/dms/aai/administration/guide/certs.html

Firewall Ports

In Cisco DMS 5.2.3, you must open any firewall ports that affect traffic between your servers.

The most urgent use case is, for example, when your DMM server runs on a fully secured network segment but your Show and Share server is available to a wider population. Even so, this guidance applies to every deployment.

Otherwise, a browser message disrupts login authentication for Show and Share users by claiming that your login server is not trusted.


Note Additional errors and failures might occur at the same time.


These TCP ports must be open.

20

21

22

80

389

443

514

554

636

694

695

1935

5432

7849

7850

8443

9161

9999

30865

45001

46001

61616


User Authentication in Federation Mode (Single Sign-on)

When you migrate Cisco DMS user authentication services from LDAP mode to Federation mode — assuming that you ever do — PAY URGENTLY CLOSE ATTENTION to the selection state of these two check boxes:

"Save LDAP Users"

"Save Groups and Policies"

When you migrate from LDAP to Federation mode while these check boxes are both CHECKED, we keep and continue to use all user role assignment records for Show and Share. In addition, we keep and continue to use all records that associate individual users with the videos (and other assets) they published to Show and Share.

When you migrate from LDAP to Federation mode while these check boxes are both CLEARED, we delete all user role assignment records for Show and Share. In addition, we delete all records that associate individual users with the videos (and other assets) they published to Show and Share.

New and Changed Information

New in Cisco DMS 5.2.3

New in Cisco DMS 5.2.2

New in Cisco DMS 5.2.1

New in Cisco 5.2

New in Cisco DMS 5.2.3

The following are the key changes to Cisco DMS 5.2.3. It provides an overview of the major changes; it is not a comprehensive list of all changes.

Changes to Cisco DMS 5.2.3

Changes to Cisco Show and Share 5.2.3

Changes to Cisco Digital Signs

Changes to DMS-Admin

Changes to Cisco DMS 5.2.3

Cisco Show and Share and Cisco Digital Signs Failover

You can configure your Cisco Digital Signs and Cisco Show and Share implementations for stateless, active/standby failover. See the Failover Configuration Guide for Cisco Digital Media Suite 5.2.x for more information:

http://cisco.com/en/US/docs/video/digital_media_systems/5_x/5_2/dms/failover_guide/dmsfailover.html

Single Sign-On

You can use federation services with a SAML 2.0-compliant identity server (IdP) to support service provider (SP)-initiated "single sign on" login authentication in your network (following an initial synchronization to a Microsoft Active Directory Server that populates the DMM user database).

Backup/Restore Enhancements

The hardware model dependency for backup/restore has been removed in Cisco DMS 5.2.3.

You now have the option to back up Digital Signs content when you back up your DMM appliance.

Remote Upgrade

The ability to perform remote software upgrades has been added to Cisco DMS 5.2.3. You cannot perform a remote upgrade to Cisco DMS 5.2.3, but you will be able to perform a remote upgrade from Cisco DMS 5.2.3 to a later version.

Certificate Enhancements

Notifications for upcoming certificate expiration have been added. Additional certificate formats are now supported.

Changes to Cisco Show and Share 5.2.3

Cisco Show and Share Changes for Viewers

New Supported Languages

You can now display the Cisco Show and Share interface in English, Spanish, or French.

Keyboard Navigation

To make Cisco Show and Share more accessible, keyboard navigation of the interface has been added or enhanced.

Home Page, My Account Page, and Video Player Page Redesign

The Cisco Show and Share Home page has been redesigned to make it easier to sort and filter the video list. Additionally, videos with viewing restrictions (private videos) no longer appear in the video list on the Home page. Instead, they load on the Private tab, on your My Account page.

The My Account page (previously called My Show and Share) has been redesigned to make it easier to find the videos that you uploaded and the videos that include you in the restricted viewing list.

The Video Player page features new, sleeker player controls in both the on-page and the fullscreen views. Additionally, functions such as adding a video to your favorites or sharing a video with friends have been made easier to find.

Video Embedding Option Enhancement

An additional method for embedding Flash videos, one that does not use Javascript, has been added.

Embedded Quick Start Videos

Cisco Show and Share now ships with a series of seven quick start videos. See the Quick Start category on the Cisco Show and Share home page.

Cisco Show and Share Changes for Administrators

Bulk User Role Editing

You can select multiple users and assign or remove roles for them as a group.

Customizable Help Link

You can change the destination of the Cisco Show and Share help link, allowing you to point to your own organization's policies, procedures, standards, and support area.

Localization

The Cisco Show and Share interface is available in the following languages:

English

Spanish

French

Improved Slide Fidelity

You can enable image smoothing for synchronized slides to improve slide quality when played back in the Slides tab.

Changes to Cisco Digital Signs

Enhanced Medianet Integration

Our Cisco Medianet 2.1 feature support is expanded for DMP 4310G endpoints, as compared to the prior extent of their support. These DMPs can now receive and parse enough information through DHCP option 125 to autoregister themselves with your DMM server. They support discovery via DHCP and they can learn their physical location.

In this release, we introduce Medianet 2.1 support on DMP 4400G endpoints. Support on this platform is identical to that for a DMP 4310G but with one exception. Ordinarily, a DMP 4400G can participate in networks via either an Ethernet connection or a Wi-Fi connection. However, a Wi-Fi connection by a DMP 4400G prevents it from obtaining or using any Location Services information that Medianet might be configured to provide.

Touchscreen Support

In this release, we introduce DMP 4310G support for touchscreen drivers.

ECDS & SDP Support

Use Cisco ECDS as the content distribution system for Cisco Digital Signs.

Use Session Description Protocol (SDP) in Cisco Digital Signs to join and play live multicast video streams (MPEG-TS/RTP/UDP) when the multicast host is a Cisco MDE 1100.

Changes to DMS-Admin

LDAP Syntax Enforcement

This DMS-Admin release is more strict than any prior release in its enforcement of proper LDAP syntax. Now, when you specify the "administrator DN" at Administration > Security > Authentication, you must use syntax that conforms exactly to LDIF grammar.

Proper syntax:    CN=admin1,OU=Administrators,DC=example,DC=com

Poor syntax:         EXAMPLE\admin1

Otherwise, you will observe one of two possible results.

First-time LDAP configuration — When your DMM appliance already runs DMS 5.2.3 before you ever use poor LDAP syntax here, we show you, the administrator, this error message: "Invalid username or password."

Upgraded LDAP configuration — When you use and validate poor LDAP syntax here in any earlier DMS-Admin release, before upgrading to Cisco DMS 5.2.3, we do not repeat the validation process. Therefore — even though we do not show an error message to anyone, including you — LDAP users simply cannot log in.

In either case, you must correct your LDAP syntax.


Note An LDAP expression must never include a space immediately to either side of a "=" sign. Similarly, it must never include a space immediately to either side of an "objectClass" attribute. Otherwise, validation fails.


New in Cisco DMS 5.2.2

The following are the key changes to Cisco DMS 5.2.2:

Changes to Cisco Digital Signs

Changes in Cisco Show and Share

Changes to Cisco Digital Signs

Cisco Digital Media Player 4310G

All-new DMP 4310G endpoints are the newest model in our versatile family of Cisco Digital Media Players. This newest model introduces many hardware and software features that older DMP models could not include. See http://cisco.com/go/dms/dmp/datasheets.

Cisco Medianet Support

DMP 4310G endpoints in the 5.2.2 release support some technologies of Cisco Medianet. These DMPs know and can broadcast their own product type and model, software version, and - in some cases - physical location. In turn, they can receive their IP address, VLAN assignment, and network configuration settings automatically, in anticipation of you registering them to your DMM server. As of this release, these DMPs do not support service discovery via DHCP or autoregistration to your DMM server.

Digital Media Designer Best Practices Assistant

Digital Media Designer 5.2.2 introduces a "best practices" assistant. This feature analyzes your presentation design choices and recommends ways to optimize your designs for DMP compatibility and performance.

Improved Grouping and Management in Digital Signs

Digital Signs (formerly DMM-DSM) 5.2.2 introduces an improved user interface for DMP management and grouping. In addition, it can detect whether Cisco LCD Professional series flat-panel displays are turned On or Off.

Digital Media Player Remote Control Button Remapping

Digital Media Player Device Manager 5.2.2 introduces features to remap button function assignments on a DMP remote control.

Resume Interrupted DMS-CD Deployments

Cisco DMS Content Distribution (DMS-CD) introduces a feature to turn Off the automatic resumption of interrupted deployments. By turning these Off, you can force DMS-CD to retrieve dynamic assets repeatedly even though their filenames and URIs are not changed. And in so doing, you cause your DMPs to have and use the newest asset revisions known to DMS-CD.

RTP Streaming

This release introduces support for RTP streaming when the DMP model is 4310G.

Changes in Cisco Show and Share

For a video tour of these features, see the What's New in Cisco Show and Share 5.2.2 video on Cisco.com.

Anonymous Comments

Authors have the option of preventing viewers from anonymously commenting on their videos. This option is applied on a video by video basis when the video is published. System administrators can globally prevent viewers from anonymously commenting on videos. If anonymous comments are prevented globally, authors cannot enable it for individual videos.

See http://tools.cisco.com/squish/216D1 for the author instructions.

See http://tools.cisco.com/squish/5e0Fe for the system administrator instructions.

Full Screen Video Playback Controls

Video player controls are now available during full screen playback. Viewers can adjust the volume, pause and play the video, skip forward or backwards a few seconds, or skip to the beginning of the video without leaving full screen mode.

See http://tools.cisco.com/squish/E4fb3.

Author Reports Update

A new report, Viewer Aggregation, has been added to the author reports in My Show and Share. This report allows you to see who had been viewing your videos, the number of times they viewed each video, and the average and total play times for each video. Additionally, the fields used to generate have been updated to make it easier to generate the reports.

See http://tools.cisco.com/squish/CB128.

Unicode Character Support

Support for Unicode characters in video titles, video descriptions, and category names has been added in this release.

New Themes

Administrators have three additional themes, Earth, Stone, and Grass, to choose from when customizing the look and feel of Cisco Show and Share. The original themes, Fire and Ocean, are still available.

See http://tools.cisco.com/squish/80243.

Category Ownership Assignment

The "superuser" user now has the ability to change the owner of a category.

See http://tools.cisco.com/squish/11229.

New in Cisco DMS 5.2.1

The following are the key changes to Cisco DMS 5.2.1:

Private Category Removal

Cisco Media Experience Engine Integration

Active Directory Group Import

Certificate Import

Download Recorded Video

URL Change

Video Failover on the DMPs

Private Category Removal

Private categories are removed from Cisco Show and Share 5.2.1.

In Cisco Show and Share 5.2, you could assign user groups to categories to limit who could view the video listing. The restriction applied only to viewing the list of videos within the category. The viewing restrictions did not apply to the videos themselves. Site visitors could still see videos assigned to private categories if they found them through some other method, such as through a search or using the tag filter.

When you upgrade to Cisco Show and Share 5.2.1, you have the option of making existing private categories public or of removing the category. If you make a private category public, all site visitors will be able to view the list of videos in that category. Removing the private category does not cause the videos to be removed; the videos remain in the system and are available to site visitors. It is just the category that lists the videos that is removed.

In both cases the videos in the category are viewable by all site visitors unless you had previously assigned user group viewing restrictions to the videos themselves.

Cisco Media Experience Engine Integration

Administrators can configure a Cisco Media Experience Engine (MXE) to automatically transcode videos that users upload into a common format. This allows the system to support a greater number of video source formats and converts them to a format that is can be edited in the Cisco Show and Share video editor.

For more information about configuring this feature, see the User Guide for Show and Share Administration 5.2.x.

Active Directory Group Import

In Cisco DMM 5.2, administrators could import users from an Active Directory database. In Cisco DMM 5.2.1, administrators can import user groups from Active Directory.

For more information about configuring this feature, see the User Guide for Cisco Digital Media Manager 5.2.x.

Certificate Import

Cisco DMM 5.2 and Cisco Show and Share 5.2 ship with a self-signed certificate. Because the certificate is self-signed, users receive a security warning when they visit the site.

For Cisco Show and Share 5.2.1, administrators can import signed certificates and prevent users from seeing the warning. Administrators cannot import signed certificates into Cisco DMM 5.2.1.

For more information about this feature, see the Administration Guide for Cisco Digital Media Suite 5.2.x Appliances.

Download Recorded Video

In Cisco Show and Share 5.2.1, you have the option of downloading video recorded directly in Show and Share. Previously, you did not have the ability to download the recorded video.

URL Change

You can now access Cisco Show and Share without having to specify the port number in the URL. For example, instead of typing https://show_and_share.example.com:8443, you can access the Cisco Show and Share server by typing http://show_and_share.example.com. The browser is automatically redirected to the correct port.

Video Failover on the DMPs

Video failover on the Cisco DMPs is now disabled by default.

New in Cisco 5.2

Cisco DMS 5.2.x delivers new and changed features in the following components:

Cisco Digital Media Manager

http://cisco.com/en/US/products/ps6681/products_data_sheets_list.html

Cisco Show and Share

http://cisco.com/en/US/products/ps6682/products_data_sheets_list.html

Cisco Digital Signs

http://cisco.com/en/US/prod/collateral/video/ps9339/ps6681/data_sheet_c78-566198.html

Cisco Digital Media Players

http://cisco.com/en/US/products/ps7220/products_data_sheets_list.html

Cisco Cast

http://cisco.com/en/US/prod/collateral/video/ps9339/ps6681/data_sheet_c78-566196.html

Feature Support

This section contains the following topics:

Cisco Show and Share/Cisco DMM Compatibility Matrix

Cisco DMP/Cisco DMM Compatibility Matrix

Cisco Show and Share/TelePresence Content Server Compatibility Matrix

Cisco Show and Share/Cisco DMM Compatibility Matrix

Cisco DMS requires that the following software versions be installed respectively on a Cisco Show and Share appliance and on the DMM appliance that controls it.

Table 1 Show and Share Release Compatibility 

This Release of...
Works with This Digital Media Manager Release
3.5
3.5(1)
4.0
4.1
4.1 (0) 40
5.0
5.0 (1)
5.0 (2)
5.0 (3)
5.1
5.1(1)
5.2
5.2(1)
5.2(2)
5.2(3)

Cisco Video Portal

3.5

Y

N

N

N

N

N

N

N

N

N

N

N

N

N

N

3.5(1)

N

Y

N

N

N

N

N

N

N

N

N

N

N

N

N

4.0

N

N

Y

N

N

N

N

N

N

N

N

N

N

N

N

4.1

N

N

N

Y

Y

N

N

N

N

N

N

N

N

N

N

5.0

N

N

N

N

N

Y

Y

N

N

N

N

N

N

N

N

5.0(1)

N

N

N

N

N

N

Y

Y

N

N

N

N

N

N

N

5.0(2)

N

N

N

N

N

N

N

Y

Y

N

N

N

N

N

N

5.0(3)

N

N

N

N

N

N

N

N

Y

N

N

N

N

N

N

5.1

N

N

N

N

N

N

N

N

N

Y

Y

N

N

N

N

5.1(1)

N

N

N

N

N

N

N

N

N

N

Y

N

N

N

N


Cisco Show and Share

5.2

N

N

N

N

N

N

N

N

N

N

N

Y

N

N

N

5.2(1)

N

N

N

N

N

N

N

N

N

N

N

N

Y

N

N

5.2(2)

N

N

N

N

N

N

N

N

N

N

N

N

N

Y

N

5.2(3)

N

N

N

N

N

N

N

N

N

N

N

N

N

N

Y


Cisco DMP/Cisco DMM Compatibility Matrix

Cisco DMS requires that the following firmware and software versions be installed respectively on your DMPs and on the DMM appliance that centrally manages them.

DMP 4310G Firmware Release Compatibility

DMP 4305G Firmware Release Compatibility

DMP 4400G Firmware Release Compatibility


Note The DMP 4300G was discontinued and is not compatible with Cisco DMS 5.2(x). See http://cisco.com/en/US/prod/collateral/video/ps9339/ps6681/Prod_EoL_C51-451180.html.


Table 2 DMP 4310G Firmware Release Compatibility 

DMP Model and Firmware
Works with These Separately Licensed DMM Software Modules

Cisco Digital Signs (formerly DMM-DSM)

Cisco Cast (formerly DMM-ETV)
5.2
5.2(1)
5.2(2)
5.2(3)
5.2
5.2(1)
5.2(2)
5.2(3)

Cisco Digital Media Player 4310G

5.2(2)

N

N

Y

N

N

N

Y

N

5.2(3)

N

N

N

Y

N

N

N

Y



Note The DMP 4310G was introduced in the Cisco DMS 5.2(2) release.


Table 3 DMP 4305G Firmware Release Compatibility 

DMP Model and Firmware
Works with These Separately Licensed DMM Software Modules

Cisco Digital Signs (formerly DMM-DSM)

Cisco Cast (formerly DMM-ETV)
4.0
4.1
4.1 (0) 40
5.0
5.0(1)
5.0 (2)
5.0 (3)
5.1
5.1(1)
5.2
5.2(1)
5.2(2)
5.2(3)
5.0
5.0(1)
5.0 (2)
5.0 (3)
5.1
5.1(1)
5.2
5.2(1)
5.2(2)
5.2(3)

Cisco Digital Media Player 4305G

2.43

Y

Y

Y

Y

N

N

N

N

N

N

N

N

N

N

N

N

N

N

N

N

N

N

N

2.43(1)

Y

Y

Y

Y

N

N

N

N

N

N

N

N

N

N

N

N

N

N

N

N

N

N

N

5.0

N

N

N

Y

N

N

N

N

N

N

N

N

N

Y

N

N

N

N

N

N

N

N

N

5.0(1)

N

N

N

N

Y

N

N

N

N

N

N

N

N

N

Y

N

N

N

N

N

N

N

N

5.0(2)

N

N

N

N

N

Y

N

N

N

N

N

N

N

N

N

Y

N

N

N

N

N

N

N

5.0 (3)

N

N

N

N

N

N

Y

N

N

N

N

N

N

N

N

N

Y

N

N

N

N

N

N

5.1

N

N

N

N

N

N

N

Y

N

N

N

N

N

N

N

N

N

Y

N

N

N

N

N

5.1(1)

N

N

N

N

N

N

N

N

Y

N

N

N

N

N

N

N

N

N

Y

N

N

N

N

5.2

N

N

N

N

N

N

N

N

N

Y

N

N

N

N

N

N

N

N

N

Y

N

N

N

5.2(1)

N

N

N

N

N

N

N

N

N

N

Y

Y

N

N

N

N

N

N

N

N

Y

Y

N

5.2(2)

Not Available on the DMP 4305G. Works with Cisco DMM 5.2.2.

5.2(3)

N

N

N

N

N

N

N

N

N

N

N

N

Y

N

N

N

N

N

N

N

N

N

Y


Table 4 DMP 4400G Firmware Release Compatibility 

DMP Model and Firmware
Works with These Separately Licensed DMM Software Modules

Cisco Digital Signs (formerly DMM-DSM)

Cisco Cast (formerly DMM-ETV)
4.0
4.1
4.1 (0) 40
5.0
5.0(1)
5.0 (2)
5.0 (3)
5.1
5.1(1)
5.2
5.2(1)
5.2(2)
5.2(3)
5.0
5.0(1)
5.0 (2)
5.0 (3)
5.1
5.1(1)
5.2
5.2(1)
5.2(2)
5.2(3)

Cisco Digital Media Player 4400G

5.0

N

N

N

Y

Y

N

N

N

N

N

N

N

N

Y

Y

N

N

N

N

N

N

N

N

5.0(1)

N

N

N

Y

Y

N

N

N

N

N

N

N

N

Y

Y

Y

N

N

N

N

N

N

N

5.0(2)

N

N

N

N

N

Y

N

N

N

N

N

N

N

N

N

Y

N

N

N

N

N

N

N

5.0 (3)

N

N

N

N

N

N

Y

N

N

N

N

N

N

N

N

N

Y

N

N

N

N

N

N

5.1

N

N

N

N

N

N

N

Y

N

N

N

N

N

N

N

N

N

Y

N

N

N

N

N

5.1(1)

N

N

N

N

N

N

N

N

Y

N

N

N

N

N

N

N

N

N

Y

N

N

N

N

5.2

N

N

N

N

N

N

N

N

N

Y

N

N

N

N

N

N

N

N

N

Y

N

N

N

5.2.1

N

N

N

N

N

N

N

N

N

N

Y

Y

N

N

N

N

N

N

N

N

Y

Y

N

5.2(2)

N

N

N

N

N

N

N

N

N

N

N

Y

N

N

N

N

N

N

N

N

N

Y

N

5.2(3)

N

N

N

N

N

N

N

N

N

N

N

N

Y

N

N

N

N

N

N

N

N

N

Y


Cisco Show and Share/TelePresence Content Server Compatibility Matrix

Table 5 lists compatible Content Server and Cisco Show and Share versions.

Table 5 Content Server and Show and Share Compatibility 

Software version
Show and Share 5.2.1 1
Show and Share 5.2.2
Show and Share 5.2.3
Show and Share 5.3

Content Server 5.0

Y

Y

N

N

Content Server 5.1

Y

Y

Y

N

Content Server 5.2

N

N

Y

Y

Content Server 5.3

N

N

Y

Y

1 Content Server recordings with Joined and stacked layouts will not be scaled correctly in the Show and Share Release 5.2.1 media player.


Client System Requirements

Digital Media Manager Requirements

Show and Share Requirements

Digital Media Manager Requirements


Note The following requirements apply to client systems that access DMS-Admin, Cisco Digital Signs, and Cisco Cast.


Java

For all client systems, ensure that Java Runtime Engine (JRE) 1.6.0 or later is installed. Also confirm that it is configured to use English as its language and that it is working correctly. The JRE 1.6.0 release is part of Java Version 6.

To learn exactly which JRE release you are using and to confirm that it is working correctly, go to http://java.com/en/download/help/testvm.xml.

To understand the Java release naming conventions, which have changed over time, see http://java.sun.com/javase/namechange.html.

To obtain the required JRE, go to http://javasoft.com, click Java SE, then download the latest JRE version.

Apple maintains and distributes its own implementations of Java software for Mac OS users. See http://support.apple.com/downloads/Java_for_Mac_OS_X_10_5_Update_1 or http://.apple.com/java.

Cisco Digital Signs and DMPDM

Table 6 lists additional client system requirements to use Cisco Digital Signs and DMPDM.

Table 6 Additional Requirements to Use Cisco Digital Signs or DMPDM 

Component
Requirement

Browser

See http://cisco.com/en/US/prod/collateral/video/ps9339/ps6681/data_sheet_c78-477948_ps6681_Products_Data_Sheet.html

Cisco Digital Signs schedule (Play in Future) and dashboard

Digital Media Designer

Minimum supported resolution


Show and Share Requirements

Table 7 lists additional client system requirements to use Cisco Show and Share.

Table 7 Cisco Show and Share Client Requirements 

Component
Requirement

Browser

See http://cisco.com/en/US/prod/collateral/video/ps9339/ps6681/data_sheet_c78-565776_ps6682_Products_Data_Sheet.html

Adobe Flash plug-in

Windows Media plug-in

Cisco Show and Share Administration Live Event Module 1.0

Minimum supported resolution


Show and Share Reports

Table 8 lists additional client system requirements to use Show and Share Reports.

Table 8 Cisco Show and Share Reports Tool Client Requirements

Component
Requirement

Browser

Browser: http://cisco.com/en/US/prod/collateral/video/ps9339/ps6681/data_sheet_c78-565776_ps6682_Products_Data_Sheet.html

SVG Viewer: http://www.adobe.com/svg/viewer/install/

Adobe SVG Viewer (required only for Internet Explorer)


Installation Upgrade Notes

This section includes the following topics:

Installation Notes

Downgrade Support Notice

Cisco DMS 5.2 to Cisco DMS 5.2.1 Upgrade Notes

Cisco DMS 5.2 to Cisco DMS 5.2.1 Upgrade Notes

Cisco DMS 5.1 to Cisco DMS 5.2 Upgrade Notes

Installation Notes


Caution Cisco DMS appliances do not work correctly without a DNS server.

Enter fully-qualified domain names (FQDN) and not IP addresses during setup in AAI. Otherwise, Cisco DMS cannot operate as designed and most of its functions will fail.

Do not append a trailing dot to any FQDN during setup.

To maintain network security, your DMM appliances and Show and Share appliances use digital certificates to communicate. These certificates use the DNS-resolvable hostname to identify each appliance uniquely. Therefore, you must enter the DNS-resolvable hostname for each appliance during setup when prompted to enter the fully-qualified domain name (FQDN) in AAI.

You must also configure each of your DMS appliances in AAI to point correctly to the DNS server for your network and configure that DNS server to associate the IP addresses that your DMS appliances use with the FQDNs that their digital certificates use.

Downgrade Support Notice


Caution Never upgrade software in your production network until you validate it in your test environment.

We advise that you back up all records, reports, data, configuration settings, digital assets, and so on before you begin any upgrade. Although your routine creation of such backups is a best practice with any software for any platform, it is especially important in our case. Cisco DMS includes multiple hardware platforms, whose reciprocal compatibility requires — among other things — that they all run contemporaneous software releases. Otherwise, their features are not aligned and their data exchanges cannot succeed.

The products that constitute Cisco DMS 5.2.1 support software downgrades to Cisco DMS 5.2.0 but not to any earlier release. The only downgrading method that we support is reinstallation of product software from the Cisco DMS 5.2.0 release — and only if you are licensed to run it — on Cisco equipment that we certify is compatible with the Cisco DMS 5.2.0 release.

If you roll back to software from Cisco DMS 5.2.0, you can restore only the settings that you saved in backups from the Cisco DMS 5.2.0 release.

  ·    All of your Cisco DMS products must run software and firmware from the same, one release.
  ·    Do not run Cisco DMS 5.2.1 and Cisco DMS 5.2.0 simultaneously in your network.
  ·    After a downgrade, you will lose any settings or data that you saved within Cisco DMS 5.2.1.
  ·    After a downgrade, you will lose all bug fixes that Cisco DMS 5.2.1 introduced.
  ·    After a downgrade, you will lose all security enhancements that Cisco DMS 5.2.1 introduced.
  ·    After a downgrade, you will lose all new features and capabilities that Cisco DMS 5.2.1 introduced.
  ·    Downgraded DMPs will lose their static IP address settings, reverting to DHCP.
  ·    You must erase any assets that remain in local storage on downgraded DMPs.
  ·    RSS settings and content from Cisco DMS 5.2.1 will not work in Cisco DMS 5.2.0.

Cisco DMS devices in your production network must all run contemporaneous software. Whenever they do otherwise, you must upgrade or reinstall their software.

Cisco DMS 5.2.2 to Cisco DMS 5.2.3 Upgrade Notes

You can upgrade your Cisco DMS 5.2.2 system to Cisco DMS 5.2.3. If you are running a release earlier than 5.2.2, you must upgrade to 5.2.2 first, and then upgrade to 5.2.3. You must have a valid Cisco DMS 5.2 license to use this upgrade.

See Upgrade Guide for Cisco Digital Media Suite Release 5.2.3 on Cisco.com.

You cannot upgrade the following hardware platforms to Cisco DMS 5.2.3. See the Cisco DMS 5.2.3 Hardware Support Notice, for more information.

MCS 7825-H2

MCS 7825-H3

MCS 7835-H1

MCS 7835-H2

Cisco DMS 5.2.3 Hardware Support Notice

To the Cisco Digital Media System Community:

Technology advancements in video have made tremendous progress over the past three to four years. Enterprises are quickly adopting Cisco's digital signs and webcasting and video sharing technology and are using it in a broader set of use cases ever imagined. As a leader in the enterprise video market, we are continuing to develop new products and applications to provide our customers the latest integrated solutions to easily capture, manage and share video. We appreciate your support and use of the Cisco Digital Media System including our Digital Signs and Show and Share applications.

Our latest DMS release, v.5.2.3, is now available for our DMS customers and features a new of enhancements, features, and new products including our DMS Failover servers. However, this release also requires additional hardware support that is not available on previous DMS MCS-based server appliances. Table 9 lists the MCS server products affected by this announcement.

Table 9 DMS v.5.2.3 Non-Supported MCS Server Appliances

Server Appliance
End of Sale Date
Last Date of Support
DMS Support

MCS 7825-H2

30-November-2008

30-November-2011

Up to v.5.2.2.x

MCS 7825-H3

13-March-2009

13-March-2012

Up to v.5.2.2.x

MCS 7835-H1

13-September-2007

13-September-2010

Up to v.5.2.2.x

MCS 7835-H2

13-March-2009

13-March-2012

Up to v.5.2.2.x


What does this mean to you?

The date listed in Table 9 as the End of Sale (EOS) Date refers to the last day that a select DMS MCS server was offered for sale. The Cisco EOS policy requires that all EOS hardware products receive software maintenance updates for a period of three years. This is known as the Last Date of Support. We plan to offer a separate, DMS v.5.2.2.x patch release train in the 2nd half of 2011 to current customers with the servers listed in Table 9. This patch release will provide many of the bug fixes included in our v.5.2.3 release but will not provide any new features or support for the new DMS Failover servers.

What are your product migration options?

We strongly encourage our DMS customers with servers listed in Table 9 to migrate to our new DMS UCS C-Series Rack-Mount servers. Migrating to these new servers will provide better application performance and support for the new features and products available in the DMS v.5.2.3 release and future DMS releases. Information about the DMS UCS servers can be found at: http://cisco.com/en/US/products/ps6682/products_data_sheets_list.html.

Cisco DMS 5.2.1 to Cisco DMS 5.2.2 Upgrade Notes

You can upgrade your Cisco DMS 5.2.1 system to Cisco DMS 5.2.2. If you are running a release earlier than 5.2.1, you must upgrade to 5.2.1 first, and then upgrade to 5.2.2. You must have a valid Cisco DMS 5.2 license to use this upgrade.

See Upgrade Guide for Cisco Digital Media Suite Release 5.2.2 on Cisco.com.

Cisco DMS 5.2 to Cisco DMS 5.2.1 Upgrade Notes

You can upgrade your Cisco DMS 5.2 system to Cisco DMS 5.2.1. If you are running a release earlier than 5.2, you must upgrade to 5.2 first, and then upgrade to 5.2.1. You must have a valid Cisco DMS 5.2 license to use this upgrade.

See Upgrade Guide for Cisco Digital Media Suite Release 5.2.1 on Cisco.com.

Cisco DMS 5.1 to Cisco DMS 5.2 Upgrade Notes

You can upgrade from Cisco Digital Media System 5.1 to 5.2. For more information, including requirements and procedures, see Upgrade Guide to Release 5.2.x for Cisco Digital Media Suite on Cisco.com.

Important Notes

This section includes the following topics:

DMP 4310G Notice Regarding Power over Ethernet (PoE)

Cisco DMP 4305G Compatibility

Low Memory Causes DMP 4305G Endpoints to Restart Automatically

Compatibility Limitations with Microsoft Internet Information Server (IIS)

DMP 4310G Notice Regarding Power over Ethernet (PoE)

Starting in 2009, a handful of Cisco StadiumVision customers participated in a special program to receive DMP 4310G endpoints whose hardware design was not yet utterly final. During this limited, pre-release program, we manufactured such units under the Cisco product ID "DMP-4310G-SE-K9." Partway through the limited release, we changed one physical component in the hardware design to improve the Power over Ethernet (PoE) performance of a DMP 4310G.

Is even one of these statements true for you?

Your DMP 4310G was manufactured in or after September 2010.

Your DMP 4310G serial number is USI1434xxxx or greater.

We manufactured your DMP 4310G under the Cisco product ID "DMP-4310G-52-K9."

When even one of these statements is true, your DMP 4310G uses the improved PoE component. Nothing further about this topic applies to you or your DMP.

Otherwise, when even one statement is false, your DMP 4310G uses the original PoE component. We have identified a corner case in which these DMPs might not receive full PoE power. Suppose that a very long Ethernet cable connects a DMP 4310G to a network switch from the Cisco 3560 Series. And suppose also that the Ethernet cable length is so great that the level of PoE power becomes noticeably diminished after traveling its full distance to the DMP. In this scenario, your DMP cannot compensate for the degraded power because switches in the Cisco 3560 Series do not permit adjustments to the PoE power output.

We recommend that you do not obtain power for such DMPs from network switches in the Cisco 3560 Series. When you must do so, then take care to use the shortest possible Ethernet cord. Alternatively, you might use network switches from the Cisco 3750 Series, which offer configurable PoE power output.

Cisco DMP 4305G Compatibility

There is no 5.2.2 upgrade for the Cisco DMP 4305G. Cisco DMP 4305G appliances running 5.2.1 software are compatible with Cisco DMM 5.2.2.

Low Memory Causes DMP 4305G Endpoints to Restart Automatically

Rather than crashing when they run low on memory, DMPs are designed to restart automatically, which clears their memory and causes downtime of much less than 1 minute,  as opposed to the lengthy downtime that a hard crash would cause. In the rare cases when DMPs do run out of memory and restart automatically, SWF files are almost always responsible. The known scenarios when this can occur are as follows.

The file size is greater than 500KB for your SWF file. Larger SWF files do work correctly in most cases, but we recommend as a best practice that you should always strive to use the smallest possible SWF files. Smaller files are far less likely to be burdensome to your DMPs.

Your SWF file uses bitmapped image files outside itself that have a very large file size, either individually or collectively. Any bitmapped image files that you use in the production of a SWF file should be small files. If a bitmapped file has a large file size, it is important for you to understand that merely reducing the height and width of its placeholder on your canvas in Adobe Flash (or any similar authoring tool that you might use to develop a SWF file) will not reduce the actual file size.

The web page that you are showing uses too many embedded SWF files.

Additionally, we recommend that you use the following guidelines when you create SWF files.

The resolution of the SWF can be up to 1920 x 1080 if the animations that are contained within the SWF are small and are restricted to a 640x480 region.

Avoid redraw of the whole screen in your Flash animation.

Multiple movements on different parts of the screen cause more slowdown than a concentrated movement.

The FLV recommended resolution should be 320x240.

Compatibility Limitations with Microsoft Internet Information Server (IIS)

DMPs that use firmware release 5.2 are compatible with only one version of Microsoft Internet Information Server. That supported version is IIS 6.0 for Windows 2003 Enterprise.

If you do not have the supported IIS version but want your DMPs to retrieve assets from a webserver, we recommend that you use Apache instead of IIS.

Certificate Import in Cisco DMS 5.2.1

For Cisco Show and Share 5.2.1, you can import signed certificates. Before performing the certificate import, be sure to read about the caveats in the "Open Caveats" section and the Manage Digital Certificates chapter of Administration Guide for Cisco Digital Media Suite 5.2.x Appliances.

Limitations and Restrictions

Review Table 10 before you begin working with Cisco DMS 5.2 components. These are known limitations that will not be fixed in the 5.2.x release. Read the "Important Notes" section section for additional information.

Table 10 Limitations and Restrictions in Cisco DMS 5.2 

Identifier
Description

Digital Media Player

CSCtc85169

Creating a system task to turn on/off syslog service on DMP.

Workaround   To turn the syslog service on, create a new system task with the request type of SET and the request init.syslog=on&mib.save=1&mng.reboot=1. To turn the syslog service off, create a new system task with the request type of SET and the request init.syslog=off&mib.save=1&mng.reboot=1.

CSCtc58337

PoP: need a system task to bulk configure syslog server IP on DMP.

Workaround   Apply a system task to all DMPs that will be used for PoP with a request type of SET and the request init.syslog=on&init.syslog_collector=IP_ADDRESS_OF_THE_POP_SERVER&mib.save=1&mng.reboot=1.

CSCsq29816

Errors occur on DMP 4400G and DMP 4305G endpoints when video links are configured as the startup URL.

Workaround   None. Use the video URL instead.

CSCsq64982

Video stops playing on the DMP 4305G when you insert a flash drive into the USB interface.

Workaround   Do not insert a flash drive when the DMP 4305G is active. Only insert the flash drive when the DMP is idle, and then restart.

CSCtc80177

swf performance in 4305 is slow in DMD playlist

The swf file added as a playlist item in the DMD plays slowly on the 4305. The playback speed is noticeably slower than it was in DMD 5.1.

This issue occurs under the following conditions:

DMD 5.2.1

Swfs in a media playlist

Deployed on the 4305

Workaround   If possible, add the swf item as a media object, and not as an item in the media playlist. With this, the swf file should play at a higher speed. However, you do lose the features of a playlist.

This issue is much more noticeable on swf files with continuous animation. It is advisable to use swf files composed more of static images on the 4305. if possible, try to decrease the amount of animation used in swf files deployed on the 4305.

CSCtd65883

4400G Wifi lose connectivity if WLAN config DHCP required enabled

Workaround   Clear the DHCP request option on the access point. This prevents the access point from requiring a DHCP ACK from the DMP client.

CSCsq62648

DMP 4305G restarts after 15 seconds when playing the emergency_animated template.

Workaround   None. This template is designed for the DMP 4400G. We recommend that you do not play content on the DMP 4305G that is specific to the DMP 4400G.

CSCtg23880

DMP 4305 can not properly display MSN webpage. The image is stretched and it is cut off on the top and left.

Workaround   None.


Cisco Digital Signs

CSCtd23249

Playlists once deployed as emergency is always marked as emergency

Workaround   None.

CSCso63214

When its resources are limited, a DMP 4305G endpoint resets without a splash screen and without illuminating the red LED that should be visible through the chassis front grille because of limited resources.

Workaround   Upgrade to a DMP 4400G, which is more powerful and does not exhibit this behavior.

CSCso78514

Using the local file option to add a media asset that is larger than 2G causes the upload menu to remain open indefinitely.

Workaround   None. This is a browser limitation. We recommend that you upload a file that is smaller than 2G and that you use an external server for large files.

CSCso83562

On the Play in Future tab, scheduling monthly and yearly recurring jobs during a leap year results in scheduling anomalies for jobs that occur during the month of February in subsequent months and years.

Workaround   None.

CSCsw67738

After Cisco DMS Content Distribution (DMS-CD) adds or deletes files on an external USB drive that is attached to a DMP, the DMP might mount this drive as Read-Only or might not mount it at all. Content distribution to or from usb_2 sometimes corrupts the file system on drives from certain manufacturers. In our testing, we have seen this on Western Digital Passport drives 0.5 percent of the time and on Maxtor drives 70 percent of the time. We have removed Maxtor from our list of supported manufacturers.

Workaround   Disconnect the USB drive from your DMP and reformat the USB drive to use FAT32 as its file system.

CSCsw89590

When you make selections in Cisco Cast to show an on-screen PIN that mobile phone users can use to authenticate their phones for emulation of the DMP remote control, the PIN might take as long as 2 minutes to appear on-screen.

Workaround   Wait 2 minutes.

CSCtg92808

image sl/s Transition effect performance needs improvement for 4400.

Slow and choppy transition effect performance. This issue occurs under the following conditions:

DMD 5.2.1

Using transition effects in a slideshow

Deployed on the 4400

Workaround   Use the "No effect" option for the slideshow effect.


Cisco Show and Share

The auto-play feature does not work after uploading video to an ECDS origin server with rtmp://xxx in the directory root URL path.

Workaround   Replace rtsp://xxx with http://xxx in the directory root URL path.


Caveats

This section contains the following topics:

Caveats Resolved in 5.2.3.2

Caveats Resolved in 5.2.3.1

Caveats Resolved in 5.2.3

Caveats Resolved in 5.2.2.3

Caveats Resolved in 5.2.2

Caveats Resolved in 5.2.1

Open Caveats

Caveats Resolved in 5.2.3.2

Table 11 describes the caveats that were resolved in Cisco DMS 5.2.3.2.

Table 11 Resolved Caveats for Cisco DMS 5.2.3.2 

Identifier
Description

Cisco Digital Media Player 4310G

CSCtx32864

WMV does not have audio


Caution You must restart your DMP after you install Cisco DMS 5.2.3.2. Until you do so, this problem remains.

Caveats Resolved in 5.2.3.1

Table 12 describes the caveats that were resolved in Cisco DMS 5.2.3.1.

Table 12 Resolved Caveats for Cisco DMS 5.2.3.1 

Identifier
Description

Cisco Digital Media Manager

CSCts63878

DMM privilege escalation via unlinked Admin functionality

CSCts63884

DMM information disclosure vulnerabilities

CSCtr63070

DMM security for Read-Only users


Caveats Resolved in 5.2.3

Table 13 describes the caveats that were resolved in Cisco DMS 5.2.3. Caveats listed in this table may be present in Cisco DMS 5.2.2 and earlier.

Table 13 Resolved Caveats for Cisco DMS 5.2.3

Identifier
Description

Digital Media Suite (Cisco DMS)

CSCtd01692

IMPORTANT TLS/SSL SECURITY UPDATE

CSCtg47789

Directory Traversal vulnerability in DMM and SNS

CSCth10371

medium and high security issues in apache

CSCth29401

SnS AAI :wrong info while creating a CSR generation will req DMM pairing

CSCth53389

Certificate Import Fails If There is Extra Carriage Return in Cert

CSCti11768

Certificate files with multiple certificates do not import correctly

CSCti13027

Certificate Import: Cannot import CA cert if subject does not have CN

CSCti15713

Upgrade JVM to leverage performance and security improvements

CSCti35707

DMM: Inconsistent Behavior with USERNAME length & acceptable characters

CSCtk05591

LDAP user belonging to multiple DMM groups causes "Overwrite" failure.

CSCtk31735

SNMP stops to work if "&" is used in the community string

CSCtn52806

Internal Error if Root CA Cert is Missing from CAchain

CSCtn97614

Error when validating LDAP Filter


Cisco Digital Signs (formerly DMM-DSM) and Cisco Cast (formerly DMM-ETV)

CSCti73445

4310 Cast Plugin shows black screen in ACNS mode

CSCti89592

Preview does not work if WAAS is configured

CSCtj00652

4400: RS-232 task does not work for Cisco32N TV

CSCtj06670

Create a workaround in DMS-CD to stop recurring deployments on time.

CSCtj93328

DMS-CD deployment fails if edit a media asset through the media library

CSCtk66192

user defined system task with get_info should allow pop up.

CSCtl78866

Error 500 when deleting DMP Group with Schedules attached

CSCti80244

4400 PoP syslog does not have asset stop messages for some assets


Digital Media Player

CSCth86078

DMPs can not use proxy server with external RSS tickers

CSCtj16537

DMP 4400 becomes unreachable and needs power cycle to recover

CSCtj24614

DMPs can not play videos in WAAS mode when DMP using external proxy

CSCtk61417

OpenSSL Ciphersuite Downgrade and J-PAKE Issues

CSCtn65786

CIFS mount won't accept password with special characters


Cisco Show and Share

CSCtd77169

Video Date Added Should Be Consistent When Publishing

CSCtg82014

Publish video to all users cannot be selected

CSCtg90965

Modifying QA/ Poll/Slides attributes on draft Live Event modifies published Live Event

CSCth48820

Modifying a Video Gets Deleted as Related Video on Other Videos

CSCtk04477

Show and share stops responding under stress: DB connection leak

CSCtn20336

SNS "Share Video By "-> "Send Email" fails if Video Title has "comma"


Caveats Resolved in 5.2.2.3

Table 14 describes the caveats that were resolved in Cisco DMS 5.2.2.3.

Table 14 Resolved Caveats for Cisco DMS 5.2.2.3 

Identifier
Description

CSCty22538

DMP certificate expired

CSCty23792

Advanced Task > File Transfer to DMP broken after DMP cert expires

CSCty36771

Cast IP Phone does not work after DMP certificate expires


Caveats Resolved in 5.2.2

Table 15 describes the caveats that were resolved in Cisco DMS 5.2.2. Caveats listed in this table may be present in Cisco DMS 5.2.1.

Table 15 Resolved Caveats for Cisco DMS 5.2.2

Identifier
Description

Digital Media Suite (Cisco DMS)

CSCtg50740

AAI (Sns and DMM) : Issues with Daily recurring backup (Stops Working)

CSCth75759

Slight changes to content are not noticed by DMS-CD

CSCti08453

LDAP Automatic Sync in PST always

CSCti13027

Certificate Import: Cannot import CA cert if subject does not have CN

CSCti48154

Upgrade from DMM 5.2 to DMM 5.2.1 fails on 7835-H3

CSCti55094

DMM: MXE server settings page does not load. Cannot change MXE settings.


Cisco Digital Signs (formerly DMM-DSM) and Cisco Cast (formerly DMM-ETV)

CSCtb01145

Dynamic html not updating with ACNS integration.

CSCtg94856

Image slide show doesn't generate POP logs.

CSCth27397

SlideShow on 4305 stuck w/ fast transitions, large images, slow network

CSCth28790

Bridge image is seen during audio file.

CSCth44048

dmd sync between two play is gone after save as on original presenation

CSCti12196

4310: Not able to deploy the presenation with swf and UDP

CSCti18918

DMD freeze if user has "Content Manager" access to multiple objects

CSCti62389

Can't access media library content via DMD after access level defined

CSCti66305

get_dmp2groups_by_group_id query returns error if DMP ID is > 1000.

CSCtj05345

Cannot duplicate events for long DMP group name path


Digital Media Player

CSCtd23735

ELO touch is not sensitive enough

CSCth06490

Error Codes without any text/description

CSCtj16002

Screen status reporting for proof-of-play is inaccurate

CSCtj30753

DMP 4400 should not have static IP address pull down for WIFI on DMPDM


Cisco Show and Share

CSCtg97579

Advanced Search - Drop Down for search by category.

CSCth09735

Full screen mode does not have any player controls

CSCth41667

Restore from FTP backup the published videos are not accessible

CSCth53509

Video scheduled for publish is not viewable to author until published.

CSCth63593

LiveEvent change access from restricted to all doesn't change permission.

CSCth74032

Multiple simultaneous live events can interfere with each other

CSCth88101

MP3 files cannot be uploaded

CSCth87931

Reporting Abuse on a comment does not reflect correct user information

CSCti08484

Index in Q&A table does not get set properly during upgrade

CSCti26012

Show and Share Refresh Causes Browser to hang.

CSCti37624

Edited Thumbnail displays incorrectly with video shorter than 3 seconds

CSCti94500

Deleting a synced slide leaves broken image links in editor and player


Caveats Resolved in 5.2.1

Table 16 describes the caveats that were resolved in Cisco DMS 5.2.1. Caveats listed in this table may be present in Cisco DMS 5.2.

Table 16 Resolved Caveats for Cisco DMS 5.2.1 

Identifier
Description

Digital Media Suite (Cisco DMS)

CSCsf22941

CLI: pwadmin user is logged out after changing the admin/pwadmin password

CSCsf25247

Csys 2533: JSP EXCEPTION ERROR - adding active related item

CSCsf31024

Text message is wrong in Syslog screen

CSCsg45123

Not able to stop the encoder when there is a scheduled event and transco

CSCsg49107

Two identical test only pull configurations for encoders

CSCsi19262

Ticker does not allow more than 254 characters

CSCsi86193

Need to re-boot the machine after changing the TimeZone via AAI

CSCsj37289

DMM Docs do not list default username/password for signage module.

CSCsv18188

Unable to Access DMM via HTTP

CSCsw41975

Email Notification : Change in Subject Field doesn't take effect

CSCsw94377

DMS Apache HTTP Server vulnerable to Request Smuggling

CSCsw94396

DMS Apache Server vulnerable to mod_rewrite off-by-one buffer overflow

CSCsy15549

Upgrade required for open source components.

CSCsy15702

HTTP TRACE must be removed

CSCsz87543

Can list valid users without any authentication

CSCsz89834

Upload license files without authentication

CSCsz93110

Default password for testroot account

CSCta03378

Default password for Tomcat administration account

CSCta11809

DMM: User Role changes from ADMIN to READ ONLY (LDAP)

CSCtb89996

HTTP Status 404-when DMM is installed without Serial Number on MCS BIOS

CSCtc13248

dmscore context not up after upgrade

CSCtc46008

Privilege Escalation on DMM

CSCtc46024

Remote Display Unauthorized Content Injection

CSCtc46050

Potential Information Leakage within Stack Trace

CSCtc53024

DmsAdmin LDAP configuration returns admin password to browser

CSCtc72834

DMM - search does not work in user tab. It returns: Error loading data

CSCtc77984

sorting for Role don't work and also break Search function after that

CSCtd15641

Upgrade version of NTPd used with Cisco DMS

CSCtd19743

Re-sync LDAP user with Overwrite will change all user' role to Other


Cisco Digital Signs (formerly DMM-DSM) and Cisco Cast (formerly DMM-ETV)

CSCsj72828

DMD cannot handle spaces and funky characters in filename

CSCsk41444

DMD: multi-tier playlist sync not support but DMD allow to create that

CSCsk45701

DMD: New DMD Save As to overwirte an existing DMD will save empty design

CSCsk47709

DMD: Playlist Sync not show when open an existing DMD

CSCsl54640

Six system tasks missing in DMM-DSM 4.1 after upgrade from 4.0

CSCsm61598

DSM: Screen becomes white - 2 Task are scheduled back-to-back w/o ACNS

CSCsm76536

Cannot choose a date in the publisher caledndar

CSCso24674

Scheduler Week View

CSCso39246

DMM DMP Media files can only be delted one at a time

CSCso58669

DMM marks DMP down if servlet password contains special characters

CSCso76820

DOCR1:Schedules>PlayNow advanced task version status not popup window

CSCsq05201

Video does not possition properelly with DMD for portrait design

CSCsq25765

License check fails even if license is present

CSCsq39627

DMD cannot change playlist Randomize setting on a existing presentation

CSCsq72364

Screen resolution for empty landscape template defaults to portrait

CSCsq87168

DMM-DSM: Exception when EDITING Media Asset (UI)

CSCsr97432

unzip file from ETV is not cleaned on DMM server

CSCsu09404

ETV schedule end but the sound is not OFF from multicast channel

CSCsu30288

DMP play a playlist with 8 jpeg files choppy from local storage

CSCsu32056

Scrolling ticker freeze during flash swf motion for Virtua template

CSCsu43970

Media Library Batch upload cannot handle filename with space in it

CSCsu81238

DMM-DSM user interface does not work with Japan Standard format

CSCsv68634

DMM-DMD: Password Issues with special characters

CSCsv73746

DMM-DMD: Issues saving PRESENTATIONS w\ SAME name as TEMPLATE

CSCsw36650

transtion between two videos in a playlist is 2-3 seconds

CSCsw63510

Full Screen Graphics do not open all at once on displays

CSCsw96540

DMM designer hangs if theyre are too many presentations saved.

CSCsx26065

DMS Digital Signs best practices not published on cisco.com.

CSCsx53256

DMM-DMD: Issues saving PRESENTATIONS w\ SAME name as TEMPLATE (Part 2)

CSCsx97974

DSM: DMD Content Chooser cannot add URL to non-video playlist

CSCsx98270

When a DMD presentation and an advanced task are scheduled to run back-to-back, playback of the presentation does not stop when it should.

CSCsy18598

DMM-DSM: Unexpected Exception when adding a GO TO URL

CSCsy28354

Media Library default contents' date is 12/31/1969

CSCsy32837

DMM-DSM: Issue with Scheduling After Daylight Savings

CSCsy33433

Media Library not take & in the URL field

CSCsz38886

Local jpg playlist plays very slow

CSCtb84765

DMS Enterprise TV is too slow when zapping

CSCtc43435

DMM: URL Media Asset cannot use ampersand (&) symbol in an URL

CSCtc53098

DMP Password returned back to the browser

CSCtc56358

DMM-DSM: Issue with Scheduling with Irish settings on client

CSCtd92876

Image Slideshow switches to an All Media Playlist on save

CSCte42461

multiple simultaneous deployments of ETV hangs DMM server

CSCte67952

DMD: RSS will not work after upgrade to 5.2

CSCtf23768

5.2 unable to deploy presentation created in 5.1 having a URL as bkgimg

CSCtf36948

ETV Application is writting 5-6 messages in INFO mode per millisecond

CSCtf48870

DMM-5.2: Unexpected Exception when adding duplicate advanced task

CSCtf49061

DMS-5.2 Database error when underscore in used in DMP name

CSCtg18648

DMM hangs if multiple DMP's have ETV running

CSCtg33647

DSM push to DMP overwrites local DMP audio settings

CSCtg69734

DMM unable to delete a group with schedules attached.

CSCtg88940

Swf with audio content should not be used with Cast Plugin.


Digital Media Player

CSCsh24149

Zoning application sometimes not play Flash from SD card

CSCsh27216

upgrade firmware status not updated automatically using IE

CSCsh29814

external Reset button does not restore default settings

CSCsh57008

DMP cant play video in web server port other than 80 for zoning appl

CSCsi31490

DMP: Easily exploitable root account

CSCsi31782

Video from SD, USB playback stops 5-10 sec. before file actuall ends

CSCsi91488

DMP Documentation for Transparency is Backwards

CSCsi93731

DMPDM does not give confirmation on many actions.

CSCsk33009

Need check for valid IP address on change.

CSCsk44959

DMP does not handle PMT packets greater then 188 bytes

CSCso41527

DOCR1:trun off/on DMTech TV by RS232 will change line mode to TV

CSCsq14858

DMP 4400 change MAC address to same 00:0f:44:00:00:02 after upgrade

CSCsq39957

If you play a DMD presentation on the DMP 4400G or DMP 4305G and then play a playlist, the videos will not appear full screen because the DMD-generated application changes the video dimensions.

CSCsr47342

4300G - problem with playlist and webpage

CSCsr49869

Video performance becomes choppy on DMP 4305G endpoints while they are downloading updated RSS data for tickers.

CSCsr90758

If you select the Flash 10 option instead of the Flash 9 option in DMPDM, DMP 4400G endpoints might exhibit choppy playback performance when playing Shockwave Flash assets.

CSCsr97307

Show IP & Mute & VOL & unused buttons on remote mess up ETV play

CSCsu03541

Video URL does not follow http 302 redirect

CSCsu03553

DMP stop playing flash swf after 7 hours when choose flash player 10

CSCsx45397

While showing a presentation that combines Shockwave Flash (SWF) assets and video assets (unicast or multicast streams), DMP playback of the video is choppy. This occurs only when a DMP starts, while it is loading SWF assets into memory, and is the result of limited CPU capacity.

CSCsy01792

DMP reboot when IFMS to usb_2 if DMP has no usb_2 connected

CSCta40291

Some 4400 fail to upgrade

CSCtd01718

IMPORTANT TLS/SSL SECURITY UPDATE

CSCtd44817

Transition time is 5-7 seconds between two videos

CSCte44777

DMP reboot

CSCtf23155

DMP4305 5.2 - 1 minute playlist transition issue w/ invalid DNS

CSCtf43094

DMP doesn't redo DHCP request after it fails.

CSCtf49501

S-Video image cut off

CSCtg20444

Japanese and Cosmetica fonts not working on 4305 and 4400

CSCtg20485

Only one type of fonts are supported on 4305

CSCtg42295

Detailed documentation for DMP 4400G Wi-Fi configurations.

CSCtg85442

DMP: Splash Screen Display Time behavior not working as configured (5.2)


Cisco Show and Share

CSCsf25251

Csys 2534: Unable to Play Video interstitial sequence contains zero

CSCsf27269

Uploading 2 video types at the same time causes both of the fields to ge

CSCsf27274

"No preview image" does not show up in Video Portal

CSCsf27284

CLI: Any of the instance names used in the past will not reflect visuall

CSCsg92460

Video Info Link disappears

CSCsh45744

Video Portal installation will not allow 'cisco' as an instantance name

CSCso43947

Featured playlist shows video part description rather than video title.

CSCsm39595

Video Portal controls covered by ticker pane when ticker not used

CSCsu46597

Long Java error when attempting to create duplicate group in vp screen

CSCtc01509

Categories Are Only Viewable By User That Created It

CSCtc77319

Filter by user roles need to support *.

CSCtd43164

Time line shows extra one second for edited videos.

CSCtd61669

updateContentAttributes allows non authors/publishers to update tags.

CSCtd69574

SnS behavior issues when selecting "Add Related" videos

CSCtd70124

Cisco Show and Share behavior on Adding Video after expired session.

CSCtd75532

Show and share should run on port 80 instead of 8080

CSCtd80091

User is Not Able to Manage Video If Draft Is Deleted After Publishing

CSCtd92171

SnS Video PLAY\PAUSE Button behavior change

CSCtd95116

tomcat hangs during extreme load conditions

CSCtf06413

SnS: Customize Skins Supported Logo Size needs to be changed

CSCtg01655

Can't Make a Ticker Default for Future Deployments After 1st One

CSCth12458

Javascript Error Icon appears in IE7 status bar.


Cisco Digital Media Encoders

CSCsi57567

Encoder Web interface -> Save As File is not working

CSCsj20384

Not able to delete the encoders from the DMM server

CSCsk66835

DME 2000:Default Encoders Profiles Use Virtual Cable Audio Settings

CSCtf75655

DME 1100 profile missing


Open Caveats

Table 17 describes possible unexpected behavior by Cisco DMS 5.2 components.

Certificate Import

Digital Media Suite (Cisco DMS)

Cisco Digital Signs (formerly DMM-DSM) and Cisco Cast (formerly DMM-ETV)

Digital Media Player

Cisco Show and Share

Cisco Digital Media Encoders

Table 17 Open Caveats for Cisco DMS 5.2.x 

Identifier
Description

Certificate Import

CSCti04260

CA Chain verification fails when binary data present.

Symptom: Certificate import fails with message "Certificate rejected. Its subject does not match example.company.com." or "Certificate import failed. An internal error occurred. Please contact Cisco technical support."

Contitions: One or more certificates is not in PEM (base64-encoded ASCII) format. Certificates in PEM format can be identified by opening them in a text editor and verifying that they begin with the text "-----BEGIN CERTIFICATE-----" and end with the text "-----END CERTIFICATE-----".

Workaround   Convert each non-PEM format certificate to PEM format or re-request all certificates from your Certificate Authority (CA) in PEM format.

CSCti09407

DMM/SNS should support wildcard SSL certificates

Symptom: Certificate import fails with message "Certificate rejected. Its subject does not match example.company.com."

Conditions: The identity certificate contains a wildcard in the common name (CN) portion of the subject (for example, *.example.com).

Workaround   Obtain a non-wildcard certificate from your Certificate Authority (CA) where the common name (CN) matches exactly the hostname of the appliance.


Digital Media Suite (Cisco DMS)

CSCtd68448

User Email Syntax issues

Email addresses with special characters (eg: apostrophe symbol) are not displayed properly on the Administrative application settings page. Such email addresses cannot be edited.

Conditions:

The email addresses specified in settings page are displayed with escaped character syntax and cannot be edited.

Workaround   Do not specify email addresses with special characters (such as apostrophe character) in Administrative application settings page or the notification policy page.

CSCte63121

Case sensitive User login videos listed are different

CSCtf97540

Cannot search for content based on "or" operator.

CSCti46445

Main page load becomes slower with increas in published videos.

CSCti94360

Show and Share does not delete local media deployed to external server

Media files are kept in the local hard drive even after they have been uploaded to an external server. This happens when the Show and Share is configured with an external deployment location.

Workaround   None.

CSCti82190

In UCS210/200 when manually change NIC setting will show error msg

CSCsq69897

SNMP walk operation does not traverse entire subtree

SNMP walk operation, performed on a subtree that contains a table, does not traverse the full tree. The operation stops when it encounters a variable that is not implemented.

Workaround   None.

CSCtg18321

Search Query returns incorrect results after a range query is applied.

CSCtc43386

DMM-VP communication is not encrypted

Unauthorized entities are able to sniff data and configuration exchanged between DMM and VP appliances.

Conditions: DMM and VP exchange signaling and data, such as when content is ingested or deployed.

Workaround   To prevent this vulnerability being exploited, please place DMM and VP appliances in the same datacenter.

CSCtc46039

Certain URL parameters must be better protected

Some of these parameters may lead to a cross site scripting (XSS) issue.

Workaround   Refer to the Cisco Applied Mitigation Bulletin: Understanding Cross-Site Scripting (XSS) Threat Vectors:

http://cisco.com/warp/public/707/cisco-amb-20060922-understanding-xss.shtml

CSCtq30219

Cannot login in federation, LDAP modes after backup and restore

Non-superusers cannot login. This happens when DMM was restored using a backup file where authentication mode was either LDAP or Federation.

Workaround   

1. Access the superuser login URL: http://<hostname>:8080/dmsadmin/admin/login

2. Enter superuser credentials and login

3. Navigate to 'Security' tab

4. Without modifying any information on this page, scroll down and click 'Update'

After a few minutes, you should see a success message. All users should now be able to login as there were able to prior to doing restore.


Cisco Digital Signs (formerly DMM-DSM) and Cisco Cast (formerly DMM-ETV)

CSCsl97280

In an ACNS/DMS integration, if an ACNS channel is deleted while still scheduled in DMS, the DMS playlist cannot be deleted in Cisco Digital Signs.

Workaround   Create the set of the channels that are used to work with Cisco Digital Signs, and do not delete them. To remove a channel from ACNS, complete these steps. Before deletion, remove all schedules that are assigned to particular channel (past/current/future). Remove channel from ACNS only after you have removed the schedules.

CSCsw35538

Cisco DMS Content Distribution (DMS-CD) features do not support nested DMP groups. DMS-CD functions as if this group structure is flat and does not autodelete old assets from DMPs that it misunderstands to be part of multiple DMP groups.

Workaround   If local storage is full on DMPs that should receive a deployment from DMS-CD, and these DMPs are in nested groups, use Play Now to deploy a command immediately to delete the obsolete files from them. After this cleanup is finished, try again to provision the new assets from DMS-CD as a scheduled, future event.

CSCsx39478

VoD playback does not stop immediately in Cisco Cast on DMP 4305G endpoints when you choose the VoD parent folder from the menu.

Workaround   None.

CSCsx94959

User role limitations do not apply to the Emergencies tab. Any Cisco Digital Signs user can use it.

Workaround   Consider very carefully which Cisco Digital Signs users should have permission to work with your schedule and manage your DMP groups. Although all of the "Play in Future" features are suspended (for affected DMPs only) while a declared emergency is in progress, none of the "Play Now" features or "DMP Manager" features are suspended. Therefore, it is possible for a careless user or malicious user with sufficient permissions to start another event manually on the DMPs where an emergency message should play.

CSCsy06650

The total file size value for a playlist is reset to "N/A." This occurs after you switch to WAAS mode, but only if Enterprise TV uses an asset that the playlist includes.

Workaround   None.

CSCtd70004

Campaign based detailed success report does not have ID3 tag info

Workaround   None.

CSCtg00220

POP content playback across midnight cause duration blank in report

Workaround   None.

CSCtg48357

Some playlists that rendered well in DMD 5.1 are rendered slowly in DMD 5.2.

Workaround   Use the DMD "bridging image" feature that we introduced in 5.2.1.

CSCtg64423

Detail error report - start timestamps not matching with syslog

POP relies on the fact that repeat POP logs (in a playlist that has the same images rotating for example) comes in at relatively steady intervals. In 5.2.1 if the repeat POP logs come in at different repeat intervals (for example if one of the POP logs is missing or skipped) then the start time in the logs and the reports lose accuracy.

CSCth58477

cannot browse EPG menu via remote under a certain scenario

Leave Cast overnight and the CH '+/-' and '^/v' take no effect any more if user tried to browse menu via remote control under a certain scenario.

This issue occurs under the following conditions:

DMD 5.2.1

Swfs in a media playlist

Deployed on the 4305

Workaround   Do one of the following:

DMP4305 - manual reboot

DMP4400 - press Menu button to main menu and select EPG to re-visit EPG

CSCti60435

4400/4305: Allow playlist background to display through transparent swf

SWF displays white background despite color setting

Workaround   place an object of the desired color on the lowest layer of the swf to act as a background

CSCti94908

Public playlist. wrong play durn calculation when 1 asset play till end

The user interface in Cisco Digital Signs sometimes shows a mistaken estimate of 0 (zero) seconds as the full duration of a video playlist. But even though this estimate is wrong, the error does not have any practical consequences. Playback starts and stops as scheduled, without disruption.

This error occurs after you set any constituent video asset in the playlist to use 0 seconds as its planned duration for playback.

A video asset whose planned duration is 0 (zero) seconds will play from beginning to end. (If you want to skip a video instead of playing it, you must remove it from the playlist. Any playlist?s constituent nonvideo assets must have a planned duration of at least 1 second.)

Workaround   This defect is cosmetic. It does not have any consequences. There is no workaround.

CSCtj48360

4310 Cast incorrectly highlight EPG if sub hour div and stay long on EPG

A DMP 4310G does not always render yellow highlighting correctly in the electronic program guide (EPG) listings for Cisco Cast.

As you navigate through EPG program listings, yellow highlights on screen should always indicate which listing is the current focus of your navigation. However, this highlighting can become offset from your true focus. Before the EPG reaches this state, all of the following must be true simultaneously.

A DMP 4310G controls the digital sign that shows your EPG.

Your EPG navigation focus reaches to the outermost edge of your navigable EPG -- whether top, bottom, left, or right.

You use an arrow button or other control that is not valid for your current focus.

The reason this control is not valid in this context is that it would move focus beyond the outermost edge.

To recover from this state, press any valid button. Alternatively, double-press the same arrow button or other control that you previously invoked in error. The yellow highlight is then restored to your true focus.

CSCtq15140

Unable to stop Emergencies causing Play in Future to fail

Emergencies are started but cannot be stopped.

Workaround   

1. Select the DMP group showing "red" under DMM >> Digital Media Players >> Emergencies

2. Start an emergency on that group

3. Stop the emergency from that group


Digital Media Player

CSCsy01884

A DMP restarts unexpectedly (5 percent of the time) if video playback is in progress when you simultaneously use a file transfer task to download assets to the DMP.

Workaround   There are two methods to work around this problem. Before you use a file transfer application, run the "Stop All Applications" system task on each affected DMP. Alternatively, you can use Cisco DMS Content Distribution (DMS-CD) instead of the file transfer task.

CSCtc85169

Creating a system task to turn on/off syslog service on DMP

Workaround   Do the following:

1. Go to DMP page

2. Go to Advanced Tasks > System Tasks > New System Task.

3. Enter in the values for turn ON:

name: turn on syslog service

request type: set

request: init.syslog=on&mib.save=1&mng.reboot=1

4. Do the same for off except: init.syslog=off

CSCtd64576

1 out of every 6 dmp doesn't reboot after upgrade from 5.1 or 5.2

Workaround   Upgrade DMPs in batches of 5.

CSCtd97588

Everytime URL/SWF changes to load new page rss may pause then continue

The RSS pauses scrolling/fading for several seconds when a playlist transitions for some playlist items. This issue occurs on both the 4305 and 4400.

The pause is associated with playlist transitions and scales according to playlist items. More graphic/CPU intensive items (large images/complex webpages) cause a longer pause in the RSS ticker.

Workaround   Since this issue is caused by CPU cycle being split across loading new playlist items and the background rss ticker process, there are two possible workarounds:

Avoid using graphics/CPU intensive playlist items. Try to use smaller images/simpler pages.

If using the 4400, decrease the screen resolution through the DMP-DM. Since DMD presentations are scaled to screen size, there should not be a noticeable visual change in the presentation. However, when the flash display resolution is lower, RSS-tickers should process faster and the pauses will be less pronounced.

CSCte64283

Two swfs in default presentation is not seen on dmp.

This problem occurs on 4305 because it does not support PNG and certain SWF file formats. The templates contain either unsupported PNG or SWF that are not showing up on 4305. This is a hardware limitation issue and should be moved to documentation.

This issue occurs under the following conditions:

- DMD 5.2.1

- Using PNG in a presentation for 4305

- Using certain unsupported SWF files that require ActionScript 3 or Flash 8+

Workaround   Avoid using PNGs of any kind. Convert them to progressive JPEG or non-animated GIFs. Avoid using Flash content created with ActionScript 3 or that requires Flash 8+.

CSCte72627

4400 slide show performance is bad when images are in full screen mode.

Workaround   None. Removing transitions can improve performance.

CSCtf85167

DMD with www.cisco.com will reboot 4305 in every 6 min.

DMP 4305 reboots while playing certain swf content of DMD presentations. The flash animations on certain URLs do not play when the DMP is pointed to it using the DMPDM

This issue occurs under the following conditions:

DMD 5.2.1

URLs containing certain swfs (such as www.cisco.com) or certain Swfs (published for Flash version 8 or higher) in a playlist

Deployed on the 4305

Workaround   None. Identify and remove the unsupported content.

CSCtg51336

4305:black and background color when transtionfrom video to video.

Workaround   Use a bridging image between videos.

CSCtg97013

Running a slide show on 4305 rebooteds after 6 hours

A slideshow running on the 4305 reboots after 6-8 hours.

Conditions:

The issues occur in the following conditions:

DMD 5.2.1

DMP 4305

Images in slideshow

Video failover enabled

Workaround   We have found that the reboot issue can be resolved by disabling the video failover option. This option has also been turned off by default on the DMP. Users can also use an image playlist with a preload time instead of an image slideshow.

CSCtg99679

4400/4305: swf/html added as a media object doesn't generate pop log

Swf or image items added as a media object doesn't generate a proof of play log.

Workaround   There is no workaround. This feature was not implemented

CSCth10635

Starting and stopping DMP presentations take longer then 5.1.

Starting and stopping DMD presentations takes several seconds longer in 5.2.1 than in 5.1

Conditions:

DMD 5.2.1 presentations

Deployed on the 4305 or 4400

Workaround   Use a public playlist instead of a DMD presentation as it is implemented completely in JavaScript as apposed to using the Flash player.

CSCth29783

DMP DVI to HDMI loses connection to display for second

In some cases, on the DMP 4305 connected to a display using a DVI to HDMI connection the DMP loses connection to the display for a split second causing the display to black screen for a short time.

Workaround   Cisco displays do not exhibit this behavior. Use a Cisco display. Otherwise, try lowering the resolution on the display.

CSCth38840

4310: HDMI compatibility with Sony KDL-26M4000

CSCth46283

4305 reboots due to public playlist

CSCth79287

DMP 4305 RS232 has problems with contrast, tint, and sharpnes for DMTECH

ON the DMP 4305, when you connect it to a DMTech display and enable RS232, the 3 commands contrast, tint, and sharpness, are not working properly. Contrast and tint always get marked as having values of 100 no matter what you set them to and tint is set to 6. The 4400 works properly.

CSCti33508

4310: ERROR PoP log not sent for unsupported content s.a html

CSCti3445

4310 Cast Plugin shows black screen in ACNS mode

Cast Plugin does not load in a presentation when ACNS mode is enabled on DMP 4310.

This issue occurs under the following conditions:

DMD 5.2.2

A presentation with Cast Plugin

Deployed on DMP 4310

To reproduce:

1. Create a presentation from DMD consisting of Cast Plugin

2. Go to Settings->Media Delivery and setup ACNS

3. Go to Schedules->PLay in Future and Publish a job with the presentation you created to DMPs (I give a minimum of 10 minutes for content to download to ACNS server)

4. When the job pushes to DMP check the DMP screen

A black screen is seen in the place where Cast Plugin should have been visible.

Workaround   None.

CSCtj01894

4310: dmd playing img slide show /all media and rss reboot in 2.5 days.

A DMD presentation playing an image slideshow, an all-media playlist and rss ticker reboots in 2.5 days, on the DMP 4310.

This issue occurs when the following conditions are satisfied:

DMD 5.2.2

Presentation contains an image slideshow, an all-media playlist playing certain video content and a rss ticker.

Deployed on DMP 4310

Certain video with High bitrate RTSP videos (> 18 Mbps) can cause high CPU usage. If this happens for extended period of time, the watchdog service on the DMP might think the DMP is frozen.

Workaround   Several workarounds include:

1. Use h264 encoded videos for RTSP, since these use less bandwidth

2. Increase the watchdog mibs to:

watchdog.update_interval     T_LONG     30

watchdog.reboot_interval     T_LONG     3000

3. Manually disable the watchdog service vie sysmng shell or :7777 interface.

set_param?mng.command=stop+watchdog

CSCtj16524

Unable to edit presentation created in 5.1 after upgrade to 5.2.2

Workaround   None.

CSCtj31811

Slide show transition will slow down the SWF in All media and rss

A slide show transitioning to the next image may cause any concurrently playing swf and/or RSS feed to slow down.

DMD 5.2.2

Slide show is present with animated transitions

RSS feed and/or all-media playlist containing a swf item playing simultaneously

Deployed on the 4310

Workaround   Use the "No-effect" transition option for the slide show object.

CSCti70732

4310: SWF reaching max memory sometimes don't restart successfully

SWF playback stops momentarily when the main processor in a DMP 4310G exhausts its reserved memory capacity to render a SWF.

The playback is stopped just long enough to clear DMP memory. Then, the DMP restarts SWF playback automatically. However, this process fails on rare occasions. When it fails on a DMP where failover is enabled, Flash failover occurs. But when it failes while failover is disabled, the DMP 4310G does not play anything.

To prevent this behavior, you might use a greater variety of SWF assets for your digital signs or edit your playback schedule.

Workaround   To work around this problem, set the DMP failover URL to load the same SWF.

CSCtk01158

4400: RSS part flickering ticker when upgraded to 5.2.1

On-screen rendering of an RSS feed shows artifacts.

The RSS feed scrolls quickly inside a SWF file, which your DMP plays as part of a DMD presentation or plays from DMPDM.

Workaround   Use a slower scrolling speed to reduce the number of visible artifacts.

CSCtq04838

DMD presentation deployed to DMP usb_2 stops playing after DMP reboot

DMM/DMP running 5.2.x and DMD playlist with 6 non-DMD playlists embeded (each non-DMD playlist containing 50 mpeg videos) with the presentation deployed to play locally from DMP usb_2 (USB Key).

Workaround   This issue does not happen on DMM/DMP 5.1 using the older Java DMD to create the presentation.


Cisco Show and Share

CSCtd26207

Times always the same between published, draft, approved versions.

Publish a video. Manage the video and save as draft. Edit the draft and save it again. Timestamp is the same as the published video.

Workaround   None.

CSCtf66323

Adding multiple tags to Published video lists only one row of tag.

Workaround   None.

CSCtg01990

Edited videos appear to break when deleted between keyframes.

Workaround   None.

CSCtg21084

Streaming server needs to be able to stream at multiple/high bitrates.

Large (high bitrate) files may appear to not work properly. This is due to network bandwidth. Attempting the same operations on a computer connected via an ethernet (wired) connection will not have the same issues.

Workaround   None.

CSCtq02159

Second Level Categories are not alphabetically/numerically sorted

Workaround   None.


Cisco Digital Media Encoders

CSCsx80200

The factory-default video settings are not optimized on DMEs, and encoded video might be too bright.

Workaround   Modify the settings until you are satisfied with the result.

CSCtg10269

DME2200 Have Audio Selection UnChecked for New WME Profiles.

When you create a new Windows Media Encoder profile using the ViewCast SCX application or web interface, the checkbox to select the Audio Source in the New Encoder profile defaults to blank. It should default to checked.

Additionally, the Audio Source selections are grayed out. Audio is not encoded with this new WME profile until you select the Audio Source box. None of the standard profiles, or profiles built with CODECs other than Windows Media Encoder, are affected.

The problem occurs because an extra file was added to the Cisco DME 2200 image.

Workaround   Download and apply the RemoveATTFixforDME2200.zip patch from the Cisco.com software center. Follow the instructions that come with the patch. You need to log into Cisco.com to access the software.

CSCtg63778

Text field is missing after upgrade from 5.1 - 5.2. In 5.1, create a presentation with text, video, and non-video. After the upgrade text field is missing.

Workaround   None.


Updates and Errata for Printed Documentation

Online-only documents on Cisco.com for Cisco DMS are updated as needed, and we recommend that you check Cisco.com regularly for updates.

This section describes errors and omissions in the printed documentation for Cisco DMS 5.1.x, which were corrected in subsequent printings.

Getting Started Guide for Cisco Digital Media Players (78-19212-02)

Remote Control Quick Start Guide for Cisco Digital Media Players

Mounting Kit Assembly Guide for Cisco Digital Media Players

Quick Start Guide for Cisco Digital Media Player (4305G and 4400G)

Getting Started Guide for Cisco Digital Media Players (78-19212-02)

Did your DMP ship with a printed copy of Getting Started Guide for Cisco Digital Media Players (78-19212-02), whose front-cover revision date is November 8, 2010?

If so, your printed copy contains errors about IP address configuration. It states that DMPDM settings on a DMP 4400G can cause your DMP to use a static IP address on a wireless network. However, we removed this option from DMPDM, where DHCP is now the only described address assignment method for wireless client DMPs.


Tip You can still assign a static IP address to a DMP 4400G. Simply do so from your wireless access point.


Remote Control Quick Start Guide for Cisco Digital Media Players

In some printings, the "Requirements and Limitations" section states incorrectly that the "Cisco Digital Media Player (DMP) 4400G devices, and 4305G devices after July 2008, ship with a remote control." The remote control is an optional item that you must purchase separately.

Mounting Kit Assembly Guide for Cisco Digital Media Players

In some printings, Cisco product numbers are wrong for mount kits.

Any use of "69-1802-01" is incorrect. The correct part number is "DMP-PRCASE-4305-S1."

Any use of "69-1803-01" is incorrect. The correct part number is "DMP-PRCASE-4400-S1."

Quick Start Guide for Cisco Digital Media Player (4305G and 4400G)

Some printings of these two guides contain identical errors:

Quick Start Guide for Cisco Digital Media Player 4305G

Quick Start Guide for Cisco Digital Media Player 4400G

The errors are as follows:

The Concepts text on page 3 mentions "protective case" accessories for DMPs, which discourage tampering and prevent theft. The accessory category was renamed after these guides were printed. The category name is now "mount kit."

Also because the accessory category was renamed, the topic "Learning About the Protective Case for DMPs" became invalidated in multiple ways after these guides were printed:

The topic heading should say "Learning About the Mounting Kit for DMPs."

The topic text mischaracterizes the title for mount kit assembly documentation. The correct title is Mounting Kit Assembly Guide for Cisco Digital Media Players.

Any use of "69-1802-01" is incorrect. The correct part number is "DMP-PRCASE-4305-S1."

Any use of "69-1803-01" is incorrect. The correct part number is "DMP-PRCASE-4400-S1."

Related Documentation

For a list of all Cisco DMS product documentation, see the Guide to Documentation for the Cisco Digital Media System at the following URL:

http://cisco.com/en/US/products/ps6681/products_documentation_roadmaps_list.html

Obtaining Documentation, Obtaining Support, and Security Guidelines

For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://cisco.com/en/US/docs/general/whatsnew/whatsnew.html