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This guide explains how to upgrade a Cisco Digital Media System (DMS) appliance from the 3.5 release so that it uses software from the 4.0 release — including any relevant updates to Cisco Digital Media Manager (DMM) software, Cisco Video Portal and Video Portal Reports software, and the Appliance Administration Interface (AAI) command shell. The specific appliances and releases to which this guide pertains are as follows:
Note Wherever this guide tells you in AAI to move between menus, find options, or make selections:
•To navigate through a list of options and to highlight one option, press the Up and Down arrow keys.
•To select or deselect a highlighted option, press Spacebar.
•To save your changes and activate them, press Enter.
This guide contains these sections:
•Upgrading a Video Portal Appliance
•Obtaining Documentation, Obtaining Support, and Security Guidelines
You can upgrade your Video Portal appliance. To obtain the ISO image to generate an upgrade CD-ROM, log in to your Cisco.com account, then go to http://www.cisco.com/cgi-bin/tablebuild.pl/dms.
Before You Begin
Insert the upgrade CD-ROM into the chassis CD-ROM drive.
Step 1 Do one of the following:
· To log in securely from a system other than the actual appliance (for example, if no keyboard or
monitor are attached to it), point an SSH client to the IP address that your Video Portal appliance
uses. One popular SSH client is named PuTTY, but there are many other clients that you might use.
· To log in to the actual appliance from its physical location, use the attached keyboard.
Step 2 Enter the administrative username and password.
Step 3 Select APPLIANCE_CONTROL, then press Enter.
Step 4 Select SOFTWARE_UPDATE, then press Enter.
Step 5 Follow the on-screen instructions to update the software on your Video Portal appliance.
Tip AAI shows a status code at the end of every stage in the upgrade process. The numeral 0 signifies success and any other number signifies an error. At the end of the upgrade process, you can expect to see a message that says, "The upgrade was successful. You will now be logged out for the changes to reflect on the AAI."
Step 6 After the update has finished, you are returned to the Main menu. We recommend that you do not restart your appliance.
You can upgrade your DMM appliance. To obtain the ISO image to generate an upgrade CD-ROM, log in to your Cisco.com account, then go to http://www.cisco.com/cgi-bin/tablebuild.pl/dms.
Before You Begin
Insert the upgrade CD-ROM into the chassis CD-ROM drive.
Step 1 Back up your DMM appliance before you upgrade it.
a. Do one of the following:
•To log in securely from a system other than the actual appliance, point any implementation of SSH to the IP address that your DMM appliance uses.
•To log in to the actual appliance from its physical location, use the attached keyboard.
b. Enter the administrative username and password.
c. Select DMM_CONTROL, then press Enter.
d. Select BACKUP_DMM, then press Enter.
e. Select VIDEO_PORTAL, then press Enter.
f. Do one of the following:
•To back up to a USB drive that is connected to your DMM appliance, select USB, then press Enter.
•To back up to your Video Portal appliance, select VIDEO_PORTAL, then press Enter. (The Video Portal appliance that you use, if you have more than one, is whichever one you selected in DMM-VPM as the location for deployments. )
g. Press Enter.
Assuming that your network is fast, the backup is finished in less than 30 seconds. A message says, "Done."
Step 2 Select APPLIANCE_CONTROL, then press Enter.
Step 3 Select SOFTWARE_UPDATE, then press Enter and follow the prompts.
Step 4 After the update is complete, you are returned to the Main menu.
Step 5 In your browser, log in to DMM (http://<DMM_IP_address>:8080/DMM/) as an administrator or a superuser, then check to see if the software version is 4.0.
If the version is not 4.0, contact Cisco TAC.
Step 6 Select Administrator Module from the untitled list in the top far-right of the page.
Step 7 To confirm that your DMM license supports your use of a Video Portal, click View Current License.
Step 8 Under the Summary heading, look for a message that says "Video Portal feature enabled."
Note If you do not see the message, contact Cisco TAC. If the support engineer asks that you send Cisco a copy of the Tomcat logfile, see the "Obtaining or Transferring a Copy of the System Log" topic in Chapter 5 of Appliance Administration Guide for Cisco Digital Media System 4.0 for instructions.
Step 9 Select Video Portal Module from the untitled list at the top far-right of the page.
Step 10 Select Setup > Deployment Locations, then scroll down the page until you can see the "MPEG-4/H.264" area.
Step 11 Enter the deployment values for MPEG-4/H.264; any missing or incorrect values will cause your Video Portal deployments to fail:
•Connection type — The protocol or method for file transfer (the options are FTP, SFTP, and SCP).
•Host address — The DNS-routable hostname or IP address of the remote server where you will deploy files of the relevant filetype.
•Login name — A user account name that has the required privileges to access the remote server.
•Login password — The assigned password for the login name that you specified. If you select the SFTP option for deployments to your Video Portal appliance, the password that you enter must be exactly the same as your Video Portal admin password.
•Root file directory — The absolute directory path to files that you will deploy.
•Root URL Path — The absolute URL, where the Video Portal will host and reference your files.
Step 12 Scroll to the bottom of the page, then click Save Deployment Locations.
Step 13 To specify in DMM the formats that your Video Portal should support, select Setup > Video Portal, then select the relevant check boxes in the "Supported Media Formats" area.
Step 14 Click Save Portal Parameters.
Note If you upgraded from version 3.4, the graphical user interface has changed:
· Options that pertain to Video Portal publishing are under the Video Portal tab.
· Options that help you to control and monitor your Cisco Digital Media Encoder 1000 or
Cisco Digital Media Encoder 2000 devices are under the Encoders tab.
For late-breaking information about DMS 4.0 and to understand the known and resolved problems in this release, see Release Notes for Cisco Digital Media System 4.0.
For a comprehensive list of related documentation, see Documentation Map for Cisco Digital Media System 4.0 on Cisco.com.
For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html