Table Of Contents
Release Notes for Cisco VT Advantage Version 1.0(2)
Use these release notes with Cisco VT Advantage Version 1.0(2) and Cisco CallManager Version 4.1(2) or higher and Cisco CallManager Version 4.0(1), Service Release 2 or higher.
These release notes provide the following information. You might need to notify your users about some of the information provided in this document.
Refer to these documents for more information about Cisco VT Advantage, Cisco IP Phones, and Cisco CallManager.
Software Download Page
The Cisco VT Advantage software can be downloaded from this site on Cisco.com:
The downlad package,Cisco VT Advantage 1.0(2) zip file, contains the following:
An updated downloads.asp file is available in the Cisco VT Advantage 1.0(2) zip file and as a separate download package on the Cisco VT Advantage software download page.
Review the following instructions for using this file.
Cisco CallManager 4.0 with an upgrade from Cisco VT Advantage Version 1.0(1) to Version 1.0(2)
No changes necessary.
Cisco CallManager 4.0 with new deployments of Cisco VT Advantage Version 1.0(2)
Follow these steps to use the updated downloads.asp file:
1. Copy the updated downloads.asp to: C:\CiscoWebs\User. The new downloads.asp file overwrites the older version.
2. Run the Deployment Tool and change the CVTAInstall.exe Destination field in the Deployman main window to: C:\CiscoPlugins\Client
Cisco CallManager 4.1 with an upgrade from Cisco VT Advantage Version 1.0(1) to Version 1.0(2) (including any future version of Cisco VT Advantage)
No changes necessary.
Cisco CallManager 4.1 with new deployments of Cisco VT Advantage Version 1.0(2)
No changes necessary.
Cisco CallManager 4.1 with new deployments of Cisco VT Advantage Version 1.0(1)
•Run the Deployment Tool and change the CVTAInstall.exe Destination field in the Deployman main window to: C:\CiscoPlugins\Client.
Users can remove Cisco VT Advantage from their PCs as follows:
•Exit the Cisco VT Advantage application. Wait a minute or two to be sure the application is closed. Do not disconnect the Cisco VT Camera or disconnect the PC from the Cisco IP Phone.
•From the Windows desktop, choose Start >Programs Cisco VT Advantage >Uninstall Cisco VT Advantage.
Note If a user is going to reinstall Cisco VT Advantage, then the Cisco VT Camera needs to be disconnected from the PC before reinstalling the software.
Cisco CallManager Versions
Cisco VT Advantage 1.0(2) is supported on the following Cisco CallManager versions:
•Cisco CallManager Version 4.1(2) or higher
•Cisco CallManager Version 4.0(1), Service Release 2 or higher
Cisco IP Phone Firmware Releases
Cisco VT Advantage requires the following firmware releases on Cisco IP Phone 7970/7960/7940 series:
Cisco IP Phone Model Firmware Version
Cisco IP Phone 7970G
6.0(2) and higher
Cisco IP Phone 7960G
6.0(4) and higher
Cisco IP Phone 7940G
6.0(4) and higher
Cisco VT Advantage and Cisco IP Communicator Co-resident on a PC
If you want to run both Cisco VT Advantage and Cisco IP Communicator on the same PC, use these versions:
•Cisco VT Advantage version 1.0(2) or higher
•Cisco IP Communicator version 1.1(2) or higher
Refer to the latest versions of documentation from the Cisco VT Advantage link at this URL: http://www.cisco.com/en/US/products/sw/voicesw/ps5662/tsd_products_support_series_home.html
This section contains updates that were unavailable in the last published version of the Cisco VT Advantage Administration Guide 1.0(2).
The following topic was modified:
•Deploying Cisco VT Advantage
Step 2 of the procedure provides an obsolete link for the location of the Cisco VT Advantage Deployment Tool. The correct location is:
Note The Cisco VT Advantage Deployment Tool is located inside the Cisco Unified Video Advantage 1.0 (2) build package: Cisco VT Advantage 1.0(2) zip file. Please refer to the README file with the download package for additional information.
Resolved, Open, and Closed Caveats
These release notes contain descriptions of resolved and open caveats of all severity level 1 or 2 caveats and significant severity level 3 caveats.
If you have an account with Cisco.com (Cisco Connection Online), you can use the Bug Toolkit to find caveats of any severity for any release.
•To access the Bug Toolkit, log on to http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl
Table 1 describes the caveats that were resolved in this version.
Table 2 describes the caveats that are known to exist in this version.
Table 3 describes the caveats that were closed in this version.
There are some known problems on Cisco CallManager 4.1(2).
Problem Description (CSCef11657)
The Cisco VT Advantage Local and Remote windows open even when there is insufficient video bandwidth for the call, and no video is transmitted.
Refer to CSCef11657 for more information.
Problem Description (CSCee65443)
When Cisco VT Advantage is running on the PC and an intercluster trunk parked call is retrieved, it is only a one-way video call.
Refer to CSCee65443 for more information.
Cisco IP Phone 7960G/7940G
There are known problems on the Cisco IP Phone 7960G/7940G connected to a PC running Cisco VT Advantage.
Problem Description (CSCef38096)
If Cisco VT Advantage connects as it should and if you reset the phone using **#**, Cisco VT Advantage loses the link and never gets it back.
•Close Cisco VT Advantage and then reset the phone using **#**.
•If you reset the phone using **#** without closing Cisco VT Advantage, then reset the phone again using **#** and Cisco VT Advantage will reconnect to the phone.
Refer to CSCef38096 for more information.
There are some known problems related to PCs.
Problem Description (CSCee29961)
A blue screen might occur when an older version of Cisco Security Agent is running. The driver name is CSA_*.sys ("*" represents many different character possibilities). It is not clear whether the crash only occurs when Cisco VT Advantage is active.
Workaround: Upgrade the Cisco Security Agent to 4.0.2 or later.
Refer to CSCee29961 for more information.
Problem Description (CSCee44874)
A blue screen crash in Windows 2000 has been seen when either inserting or removing a USB device. Note that this also includes docking and undocking from a port replicator. While the dump is occurring, the system will indicate that the error occurred in UHCD.SYS.
Workaround: The Microsoft patch can be found and applied from the Cisco VT Advantage software zip file. The file name is W2KUSBHotfix.zip.
Refer to CSCee44874 for more information.
When the Intel NIC driver e100bnt5.sys is not running at a minimum level of 7.1.12, blue screen crashes labelled as NDIS.sys have been observed during testing with and without Cisco VT Advantage installed on the PC.
Workaround: This blue screen crash error can be provoked with or without Cisco VT Advantage installed on the PC. To avoid this crash, it is recommended that users upgrade to the minimal driver level of 7.1.12 from Intel's web site: http://www.intel.com/
Large video packet loss resulting in poor video quality, frozen or no video is present when the "Media Type" settings on a PC are not set to "Auto Select". The default setting may vary based on PC manufacturer. A port mismatch between the Cisco IP Phone and the PC will cause this problem.
Workaround: On PC's running Windows 2000 follow these steps:
1. Right-click My Network Places.
2. In the Network and Dial-up Conections window, right-click on Local Area Connection and select Properties.
3. In the Local Area Connection Properties window, click Configure.
4. In the Intel(R) PRO/100 VE Network Connection Properties window, select the Advanced tab. In the Property list, highlight Link Speed & Duplex and make sure that the value is set to Auto Detect.
5. Click OK twice to exit.
Administrators should ensure that users have a 100 Mbps full duplex connection between their phones and PCs.
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