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Cisco Jabber Video for TelePresence (Movi)

Connection problems between Jabber Video and a Cisco TelePresence MPS

Jabber Video connection problems with a Cisco TelePresence MPS

If Jabber Video is having connection problems in a conference with a Cisco TelePresence MPS, this is mostly due to a limitation on codec and bandwidth combinations in older versions of Cisco TelePresence MPS. Upgrading to software version J4.6 or later solves this issue.

This article applies to the following products:

  • Cisco Jabber Video for TelePresence

January 13th, 2012TAA_KB_441