Cisco TelePresence System TX1310 65 Assembly, First-Time Setup, and Field Replaceable Unit Guide
First-Time Setup
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Table of Contents

First-Time Setup

Summary Steps for First-Time Setup

Parts List

Configuring Cisco Unified Communications Manager for Your Cisco TelePresence System

Loading your Software and Initial System Configuration

Loading the Cisco TelePresence System Administration Software

C onfiguring a Static IP Address for Networks That Do Not Use DHCP

Configuring an Alternate TFTP Server (Optional)

Setting Up the Display

Setting Up the Cameras

Attaching the Large Camera Target to the Easel and Removing the Camera Cover

Configuring the TX1310 65 for Use With a Rectangular or Racetrack Table

Positioning the Table and Starting the Calibration Procedure

Zooming and Focusing the Center Camera

Zooming and Focusing the Left Camera

Zooming and Focusing the Right Camera

Completing the Camera Adjustment Procedure

Testing the Camera Switching

Arranging the Seat Alignment Guides

Setting Up the Spea kers

Setting Up the Microphones

Configuring Additional Microphones for Audio-Only Conferences

Verifying Proper Function of the Lights

Troubleshooting The Lights

Configuring Audio for a Digital Media Player

Summary Steps for First-Time Setup

To set up the TX1310 65 to use it for the first time, complete the following procedures:

Make sure that your administrator has loaded the correct version of Cisco Unified Communications Manager software. For more information, refer to the Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System .


Step 1 Configure Cisco Unified Communications Manager, as described in the section “Configuring Cisco Unified Communications Manager for Your Cisco TelePresence System” section.

Step 2 Load the CTS Administration Software by completing the procedure in the “Loading your Software and Initial System Configuration” section.


Note The TX1310 65 requires a minimum CTS Administration Software version of 1.9.0.1. Some TX1310 65 systems may ship with Release 1.9.0 installed. In that case, you must upgrade the CTS Administrative Software to Release 1.9.0.1. See “Upgrading CTS Codec Firmware “in the Cisco TelePresence System Administration Guide for instructions on upgrading CTS Administrative Software.


Step 3 Set up the display by completing the procedure in the “Setting Up the Display” section.

Step 4 Set up the cameras by completing the procedure in the “Setting Up the Cameras” section.


Note The procedure differs depending on the type of table that you have in your room; follow the procedure for your table type.


Step 5 Set up the speakers by completing the procedure in the “Setting Up the Speakers” section.

Step 6 Set up the microphones by completing the procedure in the “Setting Up the Microphones” section.

Step 7 Set up the lights devices by completing the procedure(s) in the “Verifying Proper Function of the Lights” section.


 

Parts List

 

Key
Part Description
Part Number
Qty
Ctn
Notes

Camera Hood Assembly

1

Camera assembly

CTS1300-CAM-CLST

1

11

2

Camera front cover

Part of CTS1300-CAM-CLST

1

11

3

Camera easel

Part of CTS-CAM-TOOL-G2

1

12

4

Large camera target

Part of CTS-CAM-TOOL-G2

1

12

5

Small camera target

Part of CTS-CAM-TOOL-G2

12

6

Not used

7

Foam lens cover

700-30077-01

1

1

8

Seat alignment guide

800-32762-01

4

14

 

(Optional) Seat alignment guide anchor

700-29875-01

1

14

 

(Optional) Key for seat alignment guide anchor

700-29876-01

1

14

Configuring Cisco Unified Communications Manager for Your Cisco TelePresence System

Before you can use your system, you need to configure your system in Cisco Unified Communications Manager (Unified CM).

You can configure your system and complete all steps in this chapter prior to configuring your device in Unified CM, but your device cannot place or receive calls until you complete the Unified CM configuration.

To configure your device in Unified CM, complete the following steps:


Step 1 Load the Cisco TelePresence Administration Software image on the Unified CM server.


Note The TX1310 65 requires a minimum CTS Administration Software version of 1.9.0.1. If your Unified CM server is already running the required minimum software, you can skip this step.


For more information, refer to the following sections in the Cisco Telepresence Touch 12 Installation Guide :

Step 2 Register your system as a device in Unified CM. For more information, refer to the “Configuring a Cisco TelePresence Device” section in the Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System .


Tip Use the phone type of Cisco TelePresence 1310-65 when adding the system in Unified CM.


Step 3 Add the TFTP server for your Unified CM server to your system using the Cisco TelePresence Administration Software GUI. For more formation, refer to the “Cisco Unified Communications Manager Settings” of the Cisco TelePresence System Administration Guide for your software release.


 

For more information about configuring Unified CM with your Cisco TelePresence device, refer to the Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System .

Loading your Software and Initial System Configuration

This section describes the steps you use to load the Cisco TelePresence Administration onto your system and includes the following sections:

Loading the Cisco TelePresence System Administration Software

The Cisco TelePresence System (CTS) Administration Software is factory-installed on each codec and loads during initial bootup.


Note The TX1310 65 requires a minimum CTS Administration Software version of 1.9.0.1. Some TX1310 65 systems may ship with Release 1.9.0 installed. In that case, you must upgrade the CTS Administrative Software to Release 1.9.0.1. See “Upgrading CTS Codec Firmware “in the Cisco TelePresence System Administration Guide for instructions on upgrading CTS Administrative Software.


To load CTS Administration Software:


Step 1 Power on the PDU that is on the bottom of the cabinet by turning the switch to the On position.

After you turn on the codecs, the displays associated with each codec becomes active. CTS displays green check marks on all displays to show bootup progress. Bootup is complete when the system displays six check marks. Figure 3-1 shows a system completing bootup with four check marks.

Figure 3-1 Bootup Sequence

 


Note If the last check mark displayed is a red “X,” there has been a compact flash error; if you receive this error, contact Cisco Technical Support.


Step 2 After bootup completes, make a note of the IP address that displays. This IP address displays until you log in to Cisco TelePresence System Administration or use Secure Shell (SSH) to log in to the TX1310 65.


Note If the IP address that displays is 192.168.100.2, the TX1310 65 could not contact the Dynamic Host Configuration Protocol (DHCP) server or your system does not use DHCP. To set up a Cisco TelePresence system for a network that does not use DHCP, complete the procedure in the “Configuring a Static IP Address for Networks That Do Not Use DHCP” section.


After successful bootup, the CTS Administration Software loads.


Note The Cisco TelePresence Touch 12 does not require any configuration in Cisco Unified Communications Manager. For more information, see the “Differences in Unified CM Between the CTT 12 and Cisco Unified IP Phone” section of Installing and Configuring the Cisco TelePresence Touch 12.


Step 3 Open a browser on a computer that is connected to the network.

Step 4 In the URL field, type the IP address that you obtained in Step 2 and press Enter . The browser launches Cisco TelePresence System Administration.


Note If you need to obtain the IP address, complete the following steps:

a. On the Cisco TelePresence Touch 12, press the More button at the bottom of the screen.

b. On the next screen, press the System Status button.

The IP address displays on the System Status screen.


 

Step 5 Log in to the system by entering the following information:

Step 6 Log in using the following:

Username: admin (case sensitive)

Password: cisco (case sensitive)


 

Configuring a Static IP Address for Networks That Do Not Use DHCP

If your network does not use DHCP, the following procedure to configure a static IP address for your Cisco TelePresence system.


Step 1 Connect a DHCP-enabled PC to the secondary camera port of the primary codec. The connection on the port is the Ethernet port labeled “Aux” with a camera icon next to it, as shown in Figure 2-50.

Step 2 Find the IP address that the Cisco TelePresence system provided for your session and make a note of it.


Note If your PC is Windows-based, find the session IP address by clicking typing cmd in the Search box (or clicking Start > Run and typing cmd) to open a terminal window, and then typing ipconfig.


Step 3 Using a supported Internet browser, log in to the Cisco TelePresence system GUI using the IP address xxx.xxx.xxx .1,

Where:

xxx.xxx.xxx is the first three octets of the session IP address.

For example, if your determine that your session IP address is 10.1.0.2, enter the address 10.1.0.1.

Step 4 Enter the user name and password when you are prompted to do so. By default, the user name is admin and the password is cisco .

The First-Time Setup wizard screen displays.

Step 5 Click CTS Admin UI to open the Cisco TelePresence Administrative GUI.

Step 6 Navigate to Configuration > IP Settings .

Step 7 Change the DHCP Enabled setting to No .

Step 8 Enter a static IP address, subnet mask, and IP gateway for your system into the fields. Optionally, enter DNS server(s) and the network domain name.

Your system saves the changes and restarts.

Step 9 Continue with first-time setup by completing the tasks in the “Setting Up the Display” section.


 

Configuring an Alternate TFTP Server (Optional)

If you need to use an alternative TFTP server, configure the parameters for the alternative TFTP server and related Cisco TelePresence Touch 12 parameters in Unified CM in the Cisco Unified Communications Manager IP Phone Device page. For instructions to configure an alternate TFTP server, refer to the “Configuring the Cisco TelePresence System” chapter of the Cisco TelePresence System Administrator Guide for your software release.


Note If you are using the TFTP address that DHCP supplies for Cisco Unified Communications Manager, do not perform these tasks.


Setting Up the Display

You adjust the display for the color temperature of the lighting in the room.

To set up the display, complete the following steps:


Step 1 Log in to the Cisco TelePresence System GUI by completing the following steps:

a. Open a browser and type in the IP address of the system in the URL and press Enter .


 

b. In the Admin field, type admin .

c. In the Password field, type cisco .

d. Click Login .

Figure 3-2 Cisco TelePresence System Administration Login Screen

 

Step 2 Navigate to Troubleshooting > Hardware Setup > Displays .

Step 3 Click Start to start the display test.

A test image displays on the screen.

Step 4 Select the color temperature of the lighting in the meeting room from the drop-down box and click Apply .

Sources of light in most rooms are either incandescent light bulbs that use tungsten filaments or fluorescent lights. If your room has windows, the windows add light and affect the color temperature in the room.

Each of these light sources, and the amount of light in terms of lumens or watts, produces a different color temperature. This color temperature is sometimes expressed using terms such as cool, warm, or daylight, but can be expressed more precisely in kelvins (K) as a numeric value.

Cisco recommends that you use lighting with a color temperature of 4000 to 4100 K.


Tip In many cases, the color temperature is printed on the light bulb.


If you are unable to determine the type and color temperature of light bulbs in the meeting room, experiment with color temperature settings until the color and images on the display screen look lifelike. Each time you change the setting and click Apply , the color temperature in the display changes. You cannot see these changes until you set up the cameras. See “Setting Up the Cameras” section for more information.

Step 5 Click Stop to stop the display test.


 

If you encounter problems when setting up your display, refer to the “Troubleshooting the Cisco TelePresence System” chapter of the Cisco TelePresence System Release Administrator Guide for your software release.

Setting Up the Cameras

The TX1310 65 supports various room configurations and table types. Follow the procedures to configure the cameras depending on your table type. For more information about the supported table types, see Chapter1, “Cisco TelePresence System TX1310 65 Room Recommendations”.

The cameras are set up correctly when images are centered and in focus on the display screens, and the white balance is configured. The hardware setup software provides a camera Auto Adjust feature and uses targets to adjust the camera zoom and fine-tune the camera focus.

To start the camera setup procedure, complete the steps in the “Attaching the Large Camera Target to the Easel and Removing the Camera Cover” section. You then complete the procedure in one of the following sections, depending on the type of table in the room:


 

Attaching the Large Camera Target to the Easel and Removing the Camera Cover

To prepare for the camera setup, complete the following steps.


Step 1 Remove the easel, large camera target, and small camera target from their packaging.

Step 2 Unlock and slide the telescoping legs of the easel until the legs are at their full height.

Step 3 Separate the three legs.

Step 4 Raise the front legs until they are 29 inches (74 cm) high.

Step 5 Raise the rear leg until it is 31 inches (79 cm) high.

Step 6 Lock the legs into place using the leg locks.

Step 7 Attach the large camera target to the clip on top of the easel.

Step 8 Raise the target supports on the front legs until they touch the lower part of the large camera target.

Step 9 Raise and lower the front legs until the bottom of the camera target is 32 inches (81 cm) above the ground.

Figure 3-3 Easel and Target After Assembly

 

Step 10 Remove the camera cover.

Figure 3-4 Removing the Camera Cover

 


 

Configuring the TX1310 65 for Use With a Rectangular or Racetrack Table

This section includes the procedures you perform to configure the TX1310 65 software and cameras for use with a room that uses a rectangular or racetrack table and includes the following topics:

Positioning the Table and Starting the Calibration Procedure

To correctly position the table and configure the Cisco TelePresence software for use with the TX1310 65 cameras, complete the following procedure.


Step 1 Position the table in the room based on the dimensions that are provided in Figure 1-1 through Figure 1-7.


Note The table must be 28 to 32 inches (71 to 82 centimeters) high; 30 inches (76 centimeters) is the optimal height.


Figure 3-5 Rectangular Table Positioning

 

Figure 3-6 Racetrack Table Positioning

 

Step 2 Using a supported Internet browser, log in to the Cisco TelePresence System administration GUI.

Step 3 Select the correct table type, size, and distance by completing the following steps:

a. Navigate to Troubleshooting > Hardware Setup > Table Configuration .


Note If you receive a warning pop-up message saying that the system configuration is incorrect, the phone type for the system is not set as a Cisco TelePresence System TX1310-65 in Unified CM. Most likely, phone type is incorrectly set as a Cisco TelePresence System 1300-65. You must change the phone type in Unified CM before continuing. For more information, refer to the Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System.


b. Click Start to display the Table Configuration options.

c. Under Table Shape, select either the Rectangle Table or Racetrack Table drop-down choice.

d. Under Table Size, select the correct table size.

e. Under Table Distance, select the correct distance between the bezel of the system and the rear edge of the table.

Figure 3-7, Figure 3-9, Figure 3-9, and Figure 3-10 show the table configuration menu. Be sure to choose the correct table type.

Figure 3-7 Table Configuration Menu—Long Rectangular Table

 

Figure 3-8 Table Configuration Menu—Short Rectangular Table

 

Figure 3-9 Table Configuration Menu—Long Racetrack Table

 

Figure 3-10 Table Configuration Menu—Short Racetrack Table

 

f. Click Apply .

Step 4 Click the Cameras radio button.


Note If you logged out of the GUI, you must re-select the correct table type after you log in; otherwise, you could configure your system for the incorrect table type.


Step 5 Click Start to start the camera test. Figure 3-11 shows the Camera Setup page.

Figure 3-11 Camera Setup

 

Step 6 Click Show Camera Target .

Step 7 Automatically adjust the cameras by completing the following steps.

a. In the Auto Brightness field, perform one of the following actions:

  • If the room uses outside lighting, or has any other conditions that could cause variable room lighting, click the Enable radio button. If you click Enable, you can adjust luminance by selecting a value in the Luminance drop-down box. Luminance causes the auto-brightness function to adjust based on the natural brightness of the room. For room with a lot of natural brightness, such as a room with all white walls, choose a positive value. In a room with dark walls, choose a negative value.
  • If your room lighting is not variable, leave the default value.

b. In the Auto Color Balance field, perform one of the following actions:

  • If the room uses outside lighting, or has any other conditions that could cause variable room lighting, click the Enable radio button.
  • If your room lighting is not variable, leave the default value.

c. In the 50 Hz Flicker Reduction field, click the Disable radio button.


Note If you are in country that uses a 50 Hertz (Hz) power frequency (a country other than the USA, Canada or Mexico) and there is a noticeable flicker on the screen, click the Enable radio button in this field. If you enable the flicker reduction feature, the flicker is reduced or eliminated, but the image quality is reduced. To eliminate the flicker at its source, you can use an electronic ballast instead of a magnet ballast for the fluorescent lights at your installation. After you change the ballast for the fluorescent lights, you can click the Disable radio button in the 50 Hz Flicker Reduction field.


d. Click Apply to apply your changes.


 

Zooming and Focusing the Center Camera

To adjust the zoom and perform initial focus adjustment for the center camera, complete the steps in the following procedure.


Step 1 Place the large camera target with the easel in the position where the center two participants will sit, with the front legs of the easel touching the edge of the table.

Step 2 Measure the distance between the corners of the easel and the corners of the display to make sure that the target is parallel to the display.

Figure 3-12 Measuring the Distance between the Easel and Display—Racetrack Table

 

Figure 3-13 Measuring the Distance between the Easel and Display—Rectangular Table

 

Step 3 Return to the Cisco TelePresence System administration GUI and navigate to Troubleshooting > Hardware Setup > Cameras .

Step 4 Click the Center radio button.

Step 5 Click Show Camera Target .

Step 6 Focus the center camera by completing the following steps:

a. Loosen the focus ring thumbscrew on lens of the center camera.

b. Rotate the focus ring until the black plus sign on the target is clearly in focus.


Note The camera lens has two adjustment rings, one for focus and one for zoom. The focus ring is on the inside.


Figure 3-14 Location of Focus and Zoom Ring

 

Step 7 Adjust the camera mounting plate to center the red plus sign on the display inside the black plus sign on the target.

The screws that you use to adjust the camera are shown in Figure 3-15.

  • The top two screws provide adjustment to the right and left. Use a 2.5 mm Allen wrench for these screws.
  • The lower screw provides up and down adjustment. Use a 2.5 mm Allen wrench for this screw.
  • The screws in the middle adjust the camera rotation. Use a 3 mm Allen wrench for these screws.

Figure 3-15 Camera Adjustment Screws

 

Step 8 Adjust the camera zoom by completing the following steps:

a. Loosen the thumbscrew for the zoom ring on the camera lens.


Note The zoom ring is labeled “W-T”.


b. Adjust the camera zoom so that the black curved lines on each side of the target touch the edge of the display screen.

c. After you adjust the zoom, make any required adjustments to the focus with the focus ring.

Figure 3-16 Adjusting the Camera Zoom

 

Step 9 Tighten the thumbscrews for the zoom and focus rings.

Step 10 Click Remove Camera Target .

Step 11 Click the Setup button, then click the Auto Adjust button.

The auto adjust procedure completes. This procedure takes several seconds.


Note If there is sufficient light for the system to operate, the gain will be greater than 1 and less than 7 and the process completes normally. If there is insufficient light, the auto adjust procedure terminates; in this case, add more light to the room to bring the gain value below 7. Then, repeat the auto adjust procedure.


Step 12 Click Show Focus Targets .

Red and green outline boxes display on the screen, and red and green horizontal bars display on the bottom of the screen. The horizontal bars indicate the sharpness of focus in the boxes that use the corresponding color. Longer bars indicate a sharper focus.

Figure 3-17 Horizontal Bars and Focusing Targets

 

Step 13 Adjust the camera focus by performing the following steps:

a. Loosen the thumbscrew for the lens focus ring.

b. Twist the focus ring clockwise until the red and green horizontal bars on the bottom of the screen are reduced to very short lengths on the left.


Note Figure 3-17 shows a mirror image of the horizontal bars.


c. Twist the focus ring counter-clockwise until the red and green bars extend as far as they can go across the bottom of the screen.

d. Continue to twist the focus ring until the red and green bars are approximately the same length. See Figure 3-17 to view the approximate horizontal bar alignment.


Note The red and green bars do not have to be exactly the same length; get them as close as you can.


When the bars are roughly the same length, the camera is focused.

e. Without moving the focus ring, tighten its thumbscrew.

Step 14 Click Done to complete the procedure.

Step 15 Using masking tape or another non-marking tape, mark the left and right edges of the target on the table top. These masking tape marks are shown as “alignment markers” in Figure 3-12 and Figure 3-13.

Step 16 Continue to the “Zooming and Focusing the Left Camera” section to complete the camera setup.


 

Zooming and Focusing the Left Camera

To adjust the zoom and perform initial focus adjustment for the left camera, complete the steps in the following procedure.


Step 1 Move the large camera target to the left so that the right edge of the target touches the far-left masking tape mark you placed in Step 15 of the “Zooming and Focusing the Center Camera” section.


Note For a short racetrack table, align the right edge of the camera target to the far-left masking tape mark, and angle the camera target so that it follows the curve of the table.


Figure 3-18 Left Target Setup—Rectangular Table

 

Figure 3-19 Left Target Setup—Long Racetrack Table

 

Figure 3-20 Left Target Setup—Short Racetrack Table

 

Step 2 Return to the Cisco TelePresence System administration GUI and navigate to Troubleshooting > Hardware Setup > Cameras .

Step 3 Click the Left radio button.

Step 4 Click Show Camera Target .

Step 5 Adjust the camera mounting plate to center the red plus sign on the display inside the black plus sign on the target.

  • Figure 3-21 shows the screws that you use to adjust the camera.
  • The top two screws provide adjustment to the right and left. Use a 2.5 mm Allen wrench for these screws.
  • The lower screw provides up and down adjustment. Use a 2.5 mm Allen wrench for this screw.
  • The screws in the middle adjust the camera rotation. Use a 3 mm Allen wrench for these screws.

Figure 3-21 Camera Adjustment Screws

 

Step 6 Adjust the camera zoom by completing the following steps:

a. Loosen the thumbscrew for the zoom ring on the camera lens.


Note The zoom ring is labeled “W-T”.


b. Adjust the camera zoom so that the black curved line on the right of the target touches the right edge of the display screen.

c. After you adjust the zoom, make any required adjustments to the focus with the focus ring.

Figure 3-22 Location of Focus and Zoom Ring

 

Step 7 Tighten the thumbscrews for the zoom and focus rings.

Figure 3-23 Adjusting the Camera Zoom

 

Step 8 Click Remove Camera Target .

Step 9 Click the Setup button, then click the Auto Adjust button.

The auto adjust procedure completes. This procedure takes several seconds.


Note If there is sufficient light for the system to operate, the gain will be greater than 1 and less than 7 and the process completes normally. If there is insufficient light, the auto adjust procedure terminates; in this case, add more light to the room to bring the gain value below 7. Then, repeat the auto adjust procedure.


Step 10 Click Show Focus Targets .

Red and green outline boxes display on the screen, and red and green horizontal bars display on the bottom of the screen. The horizontal bars indicate the sharpness of focus in the boxes that use the corresponding color. Longer bars indicate a sharper focus.

Figure 3-24 Horizontal Bars and Focusing Targets

 

Step 11 Adjust the camera focus by performing the following steps:

a. Loosen the thumbscrew for the lens focus ring.

b. Twist the focus ring clockwise until the red and green horizontal bars on the bottom of the screen are reduced to very short lengths on the left.


Note Figure 3-24 shows a mirror image of the horizontal bars.


c. Twist the focus ring counter-clockwise until the red and green bars extend as far as they can go across the bottom of the screen.

d. Continue to twist the focus ring until the red and green bars are approximately the same length. See Figure 3-24 to view the approximate horizontal bar alignment.


Note The red and green bars do not have to be exactly the same length; get them as close as you can.


When the bars are roughly the same length, the camera is focused.

e. Without moving the focus ring, tighten its thumbscrew.

Step 12 Click Done to complete the procedure.


 

Zooming and Focusing the Right Camera

To adjust the zoom and perform initial focus adjustment for the right camera, complete the steps in the following procedure.


Step 1 Move the large camera target to the right so that the left edge of the target touches the far-right masking tape mark you placed in Step 15 of the “Zooming and Focusing the Center Camera” section.


Note For a short racetrack table, align the right edge of the camera target to the far-right masking tape mark, and angle the camera target so that it follows the curve of the table.


Figure 3-25 Right Target Setup—Rectangular Table

 

Figure 3-26 Right Target Setup—Long Racetrack Table

 

Figure 3-27 Right Target Setup—Short Racetrack Table

 

Step 2 Return to the Cisco TelePresence System administration GUI and navigate to Troubleshooting > Hardware Setup > Cameras .

Step 3 Click the Right radio button.

Step 4 Click Show Camera Target .

Step 5 Adjust the camera mounting plate to center the red plus sign on the display inside the black plus sign on the target.

  • Figure 3-28 shows the screws that you use to adjust the camera.
  • The top two screws provide adjustment to the right and left. Use a 2.5 mm Allen wrench for these screws.
  • The lower screw provides up and down adjustment. Use a 2.5 mm Allen wrench for this screw.
  • The screws in the middle adjust the camera rotation. Use a 3 mm Allen wrench for these screws.

Figure 3-28 Camera Adjustment Screws

 

Step 6 Adjust the camera zoom by completing the following steps:

a. Loosen the thumbscrew for the zoom ring on the camera lens.


Note The zoom ring is labeled “W-T”.


b. Adjust the camera zoom so that the black curved line on the left of the target touches the left edge of the display screen.

c. After you adjust the zoom, make any required adjustments to the focus with the focus ring.

Figure 3-29 Location of Focus and Zoom Ring

 

Figure 3-30 Adjusting the Camera Zoom

 

Step 7 Tighten the thumbscrews for the zoom and focus rings.

Step 8 Click Remove Camera Target .

Step 9 Click the Setup button, then click the Auto Adjust button.

The auto adjust procedure completes. This procedure takes several seconds.


Note If there is sufficient light for the system to operate, the gain will be greater than 1 and less than 7 and the process completes normally. If there is insufficient light, the auto adjust procedure terminates; in this case, add more light to the room to bring the gain value below 7. Then, repeat the auto adjust procedure.


Step 10 Click Show Focus Targets .

Red and green outline boxes display on the screen, and red and green horizontal bars display on the bottom of the screen. The horizontal bars indicate the sharpness of focus in the boxes that use the corresponding color. Longer bars indicate a sharper focus.

Figure 3-31 Horizontal Bars and Focusing Targets

 

Step 11 Adjust the camera focus by performing the following steps:

a. Loosen the thumbscrew for the lens focus ring.

b. Twist the focus ring clockwise until the red and green horizontal bars on the bottom of the screen are reduced to very short lengths on the left.


Note Figure 3-31 shows a mirror image of the horizontal bars.


c. Twist the focus ring counter-clockwise until the red and green bars extend as far as they can go across the bottom of the screen.

d. Continue to twist the focus ring until the red and green bars are approximately the same length. See Figure 3-31 to view the approximate horizontal bar alignment.


Note The red and green bars do not have to be exactly the same length; get them as close as you can.


When the bars are roughly the same length, the camera is focused.

e. Without moving the focus ring, tighten its thumbscrew.

Step 12 Click Done to complete the procedure.


 

Completing the Camera Adjustment Procedure

To complete the camera adjustment procedure, complete the following steps.


Step 1 Attach the foam lens covers to the camera lenses.

Figure 3-32 Attaching the Foam Lens Covers to the Camera Lenses

 

Step 2 Replace the camera cover onto the camera cluster, then tighten the cover release screws to secure the cover to the camera.

f. If you removed the speaker cover, plug in the DisplayPort connector into the microphone array on the back of the speaker cover. The connector is underneath the foam that protects the speaker.


Caution When connecting the cable, make sure that you route the cable through the cable guide in the speaker cover, and that the button on the cable is not depressed after you insert the cable, as shown in Figure 3-33.


Note The blue light shown in Figure 3-33 is only turned on if the system is powered on.


Figure 3-33 Routing and Connecting the Microphone Array Cable

 

Step 3 Reboot the system. After you reboot, make sure that the blue light for the microphone array is turned on. The blue light is indicated by the green arrow in Figure 3-33.


 

Testing the Camera Switching


Note This feature requires a minimum Cisco TelePresence administration software version of 6.0.2.


Although there are three cameras, there is only one outgoing audio and video stream. When a participant in the room begins speaking (the “active participant”), the system should switch the camera to the active participant.

To test that camera switching is working correctly, perform the following tasks:


Step 1 Navigate to Troubleshooting > Hardware Setup > Cameras .

Step 2 Click the Start button in the Testing area.

Step 3 Click the Test button in the Audio Camera Switching area.

The system is placed in loopback mode and you see a mirror image of the video stream.

Step 4 Move between the segments and make sure that the cameras switch to the active participant.


Tip Speak directly at the display, the same as you normally would during a conference.



 

Arranging the Seat Alignment Guides

Conference participants should be seated in an area that is completely within the field of view of one of the three cameras. To ensure this requirement, Cisco provides you with Seat Alignment Guides. After you set up the cameras, you place these guides on the table; these guides show the field of view for each camera.

To place the seat alignment guides on the table, complete the following steps:


Step 1 Using a supported Internet browser, log in to the Cisco TelePresence System administration GUI.

Step 2 Select the correct table type by completing the following steps:

Step 3 Navigate to Troubleshooting > Hardware Setup > Cameras .

Step 4 Click Start to display the image of the cameras in the displays.

Step 5 Note the field of view for each camera.

Step 6 Using non-marking tape (for example, masking tape), tape a mark on the table that denotes the edge of the field of view for each camera.

Place this mark approximately 18 inches (46 cm) from the edge of the table, and point the line of tape at the camera.


Tip If you cannot determine the camera range, use this guide for marking the table: The focal range of the center segment is approximately 5 feet (152 cm) wide from where the participants sit. The focal range of each side segment is approximately 4 feet 6 inches (137 cm) wide.


Mark the table in four places:

  • Edge of camera view, left camera
  • Edge of view between left and center camera
  • Edge of view between center and right camera
  • Edge of camera view, right camera

Note If your table is narrow, omit the two markings on the outer edges.


Figure 3-34 Measuring and Installing the Seat Alignment Guides - Long Rectangle Table

 

Figure 3-35 Measuring and Installing the Seat Alignment Guides - Short Rectangle Table

 

Figure 3-36 Measuring and Installing the Seat Alignment Guides - Long Racetrack Table

 

Figure 3-37 Measuring and Installing the Seat Alignment Guides - Short Racetrack Table

 

Step 7 Place another piece of tape 18 inches (46 cm) from the edge of the table where the participants sit to form a tape cross on the table.

Step 8 Remove the seat alignment guides and (if required) anchors from their packaging in carton 14.

Step 9 Place the seat alignment guides on each of the crosses on the table. See Figure 3-34 for more information.

Step 10 Arrange the seat alignment guides so that the line on top of the guides point directly toward the camera.

Step 11 Fasten the guides to the table using one of the following methods:

  • Remove the adhesive backing from the underside of the guide and stick it to the table, making sure that the line on the guide points directly at the camera.
  • Attach the seat alignment guide anchor to the table, and place the guide on the anchor, by completing the following steps:

a. Using a 1/4-inch drill bit, drill a 1.125 inch deep hole into the center of each tape cross.

b. Remove the tape.

c. Screw the seat alignment guide anchor into the hole that you drilled, using the key that is included with the anchor.

d. Place the seat alignment guide on top of the anchor.

e. Rotate the anchor until the line on top of the seat alignment guide points directly at the camera.


 

Setting Up the Speakers

The speakers are set up correctly when you can hear sound clearly from each one. You can choose whether you want to cycle through the speakers automatically or manually.

  • Click Speakers on the Hardware Setup window to select the speaker test.
  • Click Start to begin the speaker setup.
  • Click Cycle Through Speakers to have sound cycled automatically for 5 seconds on each speaker.
  • Click Manually Step Through Speakers to test sound on each speaker. Click Next Speaker to progress to the next speaker.

Troubleshooting Speakers

Use Table 3-1 to troubleshoot problems with speakers.

 

Table 3-1 Troubleshooting Chart for Speaker Problems

Problem
Possible Cause
Possible Solution

No sound is heard.

Speaker cable is not connected or is only partially connected.

Check that the red and black pronged ends of the speaker cable are securely fastened under their corresponding connectors on the speaker.

Check that the speaker cable is plugged into the correct receptor on the primary codec.

Tug on the plug to see if it is fully plugged in. Press the plug in firmly until a click is heard.

Sound heard at wrong speaker.

Speaker cable is not connected in the correct connector.

Check that the speaker cable is plugged into the correct receptor on the primary codec. Plug all speakers into the primary codec.

Sound is not synchronized with video.

Contact Cisco technical support.

Setting Up the Microphones

To verify correct microphone setup and calibrate the microphones, complete the following steps:


Note To test the switching microphones, follow the procedure in the “Testing the Camera Switching” section. You can verify that if the microphone array is properly connected by following Step 5 of this procedure.



Step 1 In the Cisco TelePresence administrative GUI, navigate to Hardware Setup > Troubleshooting > Microphones .

Step 2 Click Start to begin setup.

The GUI displays three screens, each with an audio meter displayed.

Step 3 Lightly tap each microphone and watch the audio meter on the corresponding display screen to see that sound registers.

This step verifies that the microphones are connected and operating properly.


Note Step 4 and Step 5 require a minimum Cisco TelePresence administration software version of 6.0.2.


Step 4 Calibrate the microphones by clicking the Test button in the Microphone calibration area.


Note The room must be completely quiet to properly calibrate microphones and ensure that camera switching is properly enabled.



Tip Before clicking the Test button, you can leave the room and close the door to insure complete silence in the room.


Step 5 To verify connectivity of the microphone array, click the Test button in the Positional Microphone area.

The system plays test tones and verifies microphone array connectivity.

Step 6 To verify that the audio from the microphones is working correctly, select a microphone to test from the drop-down list, then click the Test button in the Audio Loopback Test area.


Note Only perform this test if you are receiving reports that the audio is not working correctly for your system.


Step 7 Click Stop when setup is complete.


 

Troubleshooting Microphones

Use Table 3-2 to troubleshoot problems with microphones.

 

Table 3-2 Troubleshooting Chart for Microphone Problems

Problem
Possible Cause
Possible Solution

Sound is muffled.

Something near or on the microphone is distorting the sound.

Move objects away from the microphone.

Sound registers at the wrong microphone.

Microphone cable is not connected to its corresponding codec.

Check that the cable from the microphone is plugged into the correct receptor on the codec. Plug all microphones into the primary codec.

No sound registers.

Microphone cable is not connected or is only partially connected.

Check that the system is plugged in and power is on.

Check that the microphone plug is firmly seated in the correct connector on the primary codec.

Check that the mute light on each microphone is lit. An unlit light indicates that the microphone is not plugged in.

Lightly tap the microphone to see if sound registers.

Contact Cisco technical support if you are certain that the cabling is correct and power is applied to the system, but no sound registers on the microphone.

Microphone icon with red pipe displays.

Microphone is not connected.

Check that the microphone is properly plugged in.

Microphone icon with question mark displays.

One of the microphones is unplugged.

Check that the microphone is properly plugged in.

System is experiencing “phantom switching” (during a TelePresence conference, the system switches to a segment where no one is talking or is empty)

Microphone is not properly calibrated.

Rerun the Microphone Calibration procedure.

Configuring Additional Microphones for Audio-Only Conferences

Cisco TelePresence uses three microphones for a conference that uses video. You can configure up to three additional microphones to use during audio-only conferences. Cisco TelePresence uses these additional microphones for audio conferences only. See “Supported Table Types and Minimum Room Dimensions” section for the supported microphone configuration for your table.

To configure additional microphones for audio-only conferences, complete the following tasks:


Step 1 Connect the microphones normally to the audio/video extension unit. See Figure 2-50 for the cable connection diagram for the microphones.

You can connect one to three additional microphones (four to six microphones total).

Step 2 Log in to the Cisco Unified Communications Manager Administration GUI.

Step 3 Navigate to Device > Phones .

Step 4 Find the TX1310 65 device that you want to configure and click the hypertext link next to the device to select it.

Step 5 In the Product Specific Configuration Layout area, e nter either 4 table microphones , 5 table microphones , or 6 table microphones in the Total Microphone Coun t drop-down list.

Step 6 Click Save to save your changes.

Step 7 Click Apply Config to apply the new configuration to the TX1310 65.


 

Verifying Proper Function of the Lights

The TX1310 65 has a built-in light fixture. This troubleshooting feature lets you see or change the status of the light.

To test the light fixture, perform the following procedure:


Step 1 Navigate to Troubleshooting > Hardware Setup > Other Devices .

Step 2 Click the Light tab.

Step 3 Click the Start radio button to begin testing the light. If the light feature is enabled, the Light State On button is highlighted. If the light feature is disabled, the Light State Off button is highlighted. Click the Light State On or Light State Off button to change the current state of the light.

Step 4 To end the test, click Stop.

When you end the testing, the state of the light reverts to its default setting as specified in Cisco Unified Communications Manager.


 

Troubleshooting The Lights

A common source of light trouble is not selecting the correct options in Cisco Unified Communications Manager. To troubleshoot the lights, perform the following steps:


Step 1 Log in to the Cisco Unified Communications Manager web GUI.

Step 2 Navigate to Device > Phone .

Step 3 Find the Cisco TelePresence Touch 12 that controls your Cisco TelePresence system by clicking Find .

Click the hypertext link next to the phone that controls your Cisco TelePresence System to select it.

In the Optional Hardware area, click the Auxiliary Control Unit


Note The choices in the Optional Hardware area might differ from the choices that are shown in Figure 3-38.


Figure 3-38 Auxiliary Control Unit Check Box

 

Configuring Audio for a Digital Media Player

If you have configured a Digital Media Player (DMP) for use with your system, you can use the DMP audio as the audio input source, instead of a shared presentation, when you are not in a TelePresence call.


Note Configure this feature only if you are using a VGA-to-VGA cable for shared presentations. This feature is invalid if you use an HDMI-to-HDMI, HDMI-to-DisplayPort, or HDMI-to-Mini DisplayPort cable, because the DMP and the presentation cable use the same physical connection on the codec for audio. Figure 2-50 shows you the connections. For more information, refer to the “Connecting the Audio Cable to the Codec” section of the Administration Guide for Cisco TelePresence TX Software Release 6.0.


Connect the DMP to the codec and display as follows:

  • Connect the DMP HDMI video cable to the connection on the HDMI connection on the display labeled “Aux”.

This connection is next to the HDMI connection on the display that is used for the codec video.

  • Connect the audio input of the DMP to the audio jack of the codec labeled “Aux”. See Figure 2-50 for this connection.

To configure the DMP audio, complete the following steps:


Step 1 Navigate to Troubleshooting > Hardware Setup > Other Devices .

Step 2 Click the DMP tab.

Step 3 Click the Start button.

Step 4 Select one of the following radio buttons:

  • Select the DMP radio button if the audio that you connected to the codec is coming from a DMP.
  • If you are using a non-DMP source, select the PC radio button.

When Secondary Audio Input Source is set to DMP, audio input is active only when the following conditions are met:

  • The Cisco TelePresence system is not in a call
  • The time period is during normal business hour

Note You define normal business hours with the Display on Time and Display on Duration fields in Cisco Unified Communications Manager. For more information about configuring normal business hours for your Cisco TelePresence system, refer to the Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System.


When Secondary Audio Input Source is set to PC, the audio input is active while the presentation source is active, both in and out of a call.

Step 5 To end DMP audio configuration, click Stop .

The Cisco TelePresence System retains the setting that you specify in this procedure.