Cisco TelePresence System 1300-65 Assembly, First-Time Setup, and Field-Replaceable Unit Guide
Field-Replaceable Unit Guide
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Field-Replaceable Unit Guide

Table Of Contents

Field-Replaceable Unit Guide

Finding the Serial Number Location

Complete List of Spares for the Cisco TelePresence System 1300

Replacing the Camera—Part Number CTS1300-CAM-CLUST=

Required Tools

Removing and Replacing the Camera

Replacing the Display—Part Number CTS-DISP-65-GEN4=

Required Tools

Replacing the Display

Replacing the Dimmer Box—Part Number CTS-LIGHT-DIM=

Required Tools

Removing and Replacing the Dimmer Box

Replacing the Auxiliary Control Unit—Part Number CTS-LIGHT-CTRL=

Required Tools

Removing and Replacing the Auxiliary Control Unit

Replacing the Audio/Video Extension Unit—Part Number CTS-AV-EXP=

Required Tools

Removing and Replacing the Audio/Video Extension Unit

Replacing a Codec—Part Number CTS-CODEC-PRI-G2=

Required Tools

Removing and Replacing a Codec

Replacing a Light Fixture—Part Number CTS-LT-FX-LED-3H= (3.5 Foot) or CTS-LT-FX-LED-5FT= (5 Foot)

Required Tools and Items

Removing and Replacing a Light Fixture


Field-Replaceable Unit Guide


Revised: October 7, 2011, OL-19520-01

This chapter describes the procedures you take to replace the field-replaceable units (FRUs) for the Cisco TelePresence System 1300 (CTS 1300) and includes the following sections:

Finding the Serial Number Location

Complete List of Spares for the Cisco TelePresence System 1300

Replacing the Camera—Part Number CTS1300-CAM-CLUST=

Replacing the Display—Part Number CTS-DISP-65-GEN4=

Replacing the Dimmer Box—Part Number CTS-LIGHT-DIM=

Replacing the Auxiliary Control Unit—Part Number CTS-LIGHT-CTRL=

Replacing the Audio/Video Extension Unit—Part Number CTS-AV-EXP=

Replacing a Codec—Part Number CTS-CODEC-PRI-G2=

Replacing a Light Fixture—Part Number CTS-LT-FX-LED-3H= (3.5 Foot) or CTS-LT-FX-LED-5FT= (5 Foot)

Finding the Serial Number Location

You might need the serial number of your CTS 1300 to order FRUs. The serial number is located on the lower part of the light reflector as shown in Figure 6-1.

Figure 6-1 Serial Number Location for the CTS 1300

Complete List of Spares for the Cisco TelePresence System 1300

Table 6-1 shows the complete list of spares (Field-Replaceable Units) for the Cisco TelePresence System 1300.

Table 6-1 List of FIeld-Replaceable Units for the Cisco TelePresence System 

FRU Part Number
Description

CTS1300-65-BZL=

Display bezel for the Cisco TelePresence System 1100 and 1300

CTS1300-AV-EXP=

Audio/Video extension unit for the Cisco TelePresence System 1100 and 1300

CTS1300-CAB=

Cabinet for the Cisco TelePresence System 1300 (includes electrical components preinstalled in the cabinet—does not include codec)

CTS1300-CAB-COV=

Cabinet cover for the Cisco TelePresence System 1100 and 1300

CTS1300-CAM-CLST=

Camera for the Cisco TelePresence System 1300

CTS1300-LIGHT-STR=

Light reflector for the Cisco TelePresence System 1300 (includes lights and speaker)

CTS1300-SAG=

Seat Alignment Guides for the Cisco TelePresence System 1300

CTS1300-SPKR=

Speaker for the Cisco TelePresence System 1100 and 1300

CTS1300-SPKR-COV=

Speaker cover for the Cisco TelePresence System 1100 and 1300

CTS1300-STRUCTURE=

Mounting bracket and hardware for the Cisco TelePresence System 1100 and 1300

CTS1300-SW-MIC=

Switching microphone for the Cisco TelePresence System 1300

CTS-CAB-HDMI-DVID=

HDMI-to-DVI-D cable, 3.0 meters

CTS-CAB-HDMI-HDMI=

HDMI-to-HDMI cable, 6.0 meters

CTS-CABL-DVIA-VGA=

DVI-A-to-15VGA cable, 8.0 meters

CTS-CABL-RJ45-10=

RJ45-to-RJ45 cable, 10 meters

CTS-CABL-RJ45-3=

RJ45-to-RJ45 cable, 3 meters

CTS-CABL-RJ45-6=

RJ45-to-RJ45 cable, 6 meters

CTS-CAM-TOOL=

TelePresence Camera Calibration Tool—Includes large target, small target, ruler, and easel

CTS-CAM-TOOL-G2=

TelePresence Camera Calibration Tool—Includes large target, small target, and easel

CTS-CODEC-PRI-G2=

Primary codec for the following systems:

Cisco TelePresence System 500-47 (PID: CTS-500)

Cisco TelePresence System 1000 (PID: CTS-1000)

Cisco TelePresence System 1100 (PID: CTS-1100)

Cisco TelePresence System 1300-65 (PID: CTS-1300)

Cisco TelePresence System 3000 (PID: CTS-3000)

Cisco TelePresence System 3010 (PID: CTS-3010)

Cisco TelePresence System 3200 (PID: CTS-3200)

Cisco TelePresence System 3210 (PID: CTS-3210)

CTS-DISP-65-GEN3=

65-inch plasma display

CTS-JUMPER-CORD=

TelePresence Power Jumper Cord (cord between electrical components and the Power Distribution Unit (PDU))

CTS-LDSPKR=

Loudspeaker and speaker cable for the Cisco TelePresence Systems 500, 1100, 1300, 3010, and 3210.

Note This speaker does not work for the Cisco TelePresence System 3000 or 3200.

CTS-LDSPKR-SM=

High Fidelity Loudspeaker—All Systems except the Cisco TelePresence System 3000 and 3200—No speaker cable

CTS-LIGHT-CTRL=

Auxiliary Control Unit for the Cisco TelePresence Systems 1000, 1100, 1300, 3000, 3010, 3200, and 3210

CTS-LIGHT-DIM=

TelePresence Light Dimming Unit

CTS-LT-FX-LED-3H=

TelePresence LED Lighting Fixture for Cisco TelePresence Systems 1100 and 1300, 3.5 feet

CTS-LT-FX-LED-5FT=

TelePresence LED Lighting Fixture for Cisco TelePresence Systems 1100 and 1300, 5 feet

CTS-MIC=

Table Microphone

CTS-MIC-ARRAY=

Microphone Array

CTS-MIC-EXT=

Microphone Extension Cable, 9.5 meters

CTS-PWR-INJ=

Power Injector

CTS-PWR-LT-LED=

Power Supply for the LED Light Fixtures for the Cisco TelePresence Systems 1100 and 1300

CTS-PWR-PDU=

Power Distribution Unit for the Cisco TelePresence Systems


Replacing the Camera—Part Number CTS1300-CAM-CLUST=

This section describes the steps you take to remove and replace the camera and contains the following topics:

Required Tools

Removing and Replacing the Camera

Required Tools

No tools are required to remove and replace the camera. For the list of tools you need to recalibrate the camera, see the "Required Tools and Accessories" section in Chapter 4 "First-Time Setup."

Removing and Replacing the Camera

To remove the existing camera and replace it with a new camera, perform the following actions:


Step 1 Remove the speaker cover. See Figure 3-41 in Chapter 3 "Assembling and Mounting a Cisco TelePresence System 1300" for an illustration that shows this removal.

Step 2 Disconnect the camera cables at the processors by pressing on the connectors and pulling them out.


Tip Be sure to note the connections between the cameras and the processors. Table 6-2 shows the current labels. If the labels are missing or you cannot find them, label the processors with tape, or use some other method of labeling the cables and cameras.


Table 6-2 Labels for Camera and Processor Cables


Step 3 Slide the camera forward until the slots in the metal camera bracket disengages from the grooves in the CTS 1300 assembly. See Figure 3-40 in Chapter 3 "Assembling and Mounting a Cisco TelePresence System 1300" for more information.

Step 4 Take the new camera and slide it forward onto the camera bracket on the CTS 1300. Figure 3-40 in Chapter 3 "Assembling and Mounting a Cisco TelePresence System 1300" shows this step.

Step 5 Connect the camera cables, using either the existing labels or the labels that you created in Step 2.

Step 6 Replace the speaker cover. Figure 3-41 in Chapter 3 "Assembling and Mounting a Cisco TelePresence System 1300" shows this step.

Step 7 Level and recalibrate the camera by following the procedure in the "Setting Up the Cameras" section in Chapter 4 "First-Time Setup."


Replacing the Display—Part Number CTS-DISP-65-GEN4=

This procedure describes how to replace the display and includes the following sections:

Required Tools

Replacing the Display

Required Tools

A 3mm allen wrench is required to remove and reinstall the display mounting buttons.

Replacing the Display

To replace the display:


Step 1 Remove the speaker cover.

See Figure 3-41 for more information.

Step 2 Remove the clips that attach the posts on the bezel to the display assembly, then remove the bezel.

See Figure 3-38 for more information.

Step 3 Remove the cabinet cover by lifting it upward and outward.

See Figure 4-3 for more information.

Step 4 Power off the system by turning the power switch on the PDU inside the cabinet to the "OFF" position.

The switch is located in the lower center of the cabinet.

Step 5 Disconnect the power and signal cables from the rear of the display.

Step 6 Using at least two people, remove the display from the display frame assembly by pulling it upward and outward.

See Figure 3-32 for correct hand placement on the display when you remove it.

Step 7 Remove the mounting buttons from the rear of the display.

See Figure 3-31 for information about the location of the mounting buttons.

Step 8 Attach the mounting buttons to the rear of the replacement display using the hex screws.


Note Do not use power tools to attach the screws, you could overtighten the screws and damage the buttons. Tighten the screws by hand until they are hand tight.


Step 9 Mount the replacement display to the display assembly.

Step 10 Reconnect the power cord to the display.

Step 11 The rear of the replacement display will have either two HDMI connectors (see Figure 6-2) or two DVI connectors (see Figure 6-3).

If the replacement display has two HDMI connectors, connect your existing signal cable to the left-most HDMI connector (as viewed from the rear of the display), as shown in Figure 6-2.

If the replacement display has two DVI connectors, disconnect the existing signal cable from the codec, and connect the signal cable supplied with the replacement display to the codec (for information about where to plug the signal cable into the codec, see Figure 3-44), and to the left-most connector on the rear of the display (as viewed from the rear of the display), as shown in Figure 6-3.

Figure 6-2 Power and Signal Connections for Displays with HDMI Connectors

Figure 6-3 Power and Signal Connections for Displays with DVI Connectors

Step 12 Replace the bezel.

See Figure 3-38 for more information.

Step 13 Replace the speaker cover.

See Figure 3-41 for more information.

Step 14 Power on the system by turning the power switch on the PDU inside the cabinet to the "ON" position.

Step 15 Replace the cabinet cover.


Replacing the Dimmer Box—Part Number CTS-LIGHT-DIM=

The dimmer box gradually brightens and dims the lights when you begin and end a conference. This section describes the procedure to remove and replace the dimmer box and contains the following topics:

Required Tools

Removing and Replacing the Dimmer Box

Required Tools

The following tools are required:

6mm wrench

Masking or other tape (for marking cables)

Removing and Replacing the Dimmer Box

To replace the dimmer box, complete the following steps:


Step 1 Remove the cabinet cover by performing the following steps:

a. Gently pull the top of the cover out of the three slots at the top of the cabinet.

b. Lift the cover so that it pulls out of the slot of the bottom of the cabinet; then remove the cover.

See Figure 4-3 in Chapter 4 "First-Time Setup" for more information.

Step 2 Disconnect the cables on the dimmer box. The box is the small box that sits on top of the auxiliary control unit inside the cabinet.

As you remove each cable, attach a strip of temporary masking tape to the cable and mark it for identification.

Step 3 Remove the 6mm nuts and washers that attach the dimmer box to the auxiliary control unit; then, remove the dimmer box.


Note Save the nuts and washers; you use them to reattach the dimmer box.


Figure 6-4 Removing the Dimmer Box

Step 4 Remove the new dimmer box from its packaging.

Step 5 Place the new dimmer box in its place on top of the auxiliary control unit.

Step 6 Secure the dimmer box using the screws and washers.

Step 7 Attach the cables to the dimmer box.

Step 8 Replace the cabinet cover.


Replacing the Auxiliary Control Unit—Part Number CTS-LIGHT-CTRL=

The auxiliary control unit controls the lighting for the CTS 1300. This section describes the procedure to remove and replace the auxiliary control unit and contains the following topics:

Required Tools

Removing and Replacing the Auxiliary Control Unit

Required Tools

The following tools are required:

6mm wrench

Masking or other tape (for marking cables)

Removing and Replacing the Auxiliary Control Unit

To replace the auxiliary control unit, complete the following steps:


Step 1 Remove the cabinet cover by performing the following steps:

a. Gently pull the top of the cover out of the three slots at the top of the cabinet.

b. Lift the cover so that it pulls out of the slot of the bottom of the cabinet; then remove the cover.

See Figure 4-3 in Chapter 4 "First-Time Setup" for more information.

Step 2 Disconnect the cables on the dimmer box. The box is the small box that sits on top of the auxiliary control unit inside the cabinet.

As you remove each cable, attach a strip of temporary masking tape to the cable and mark it for identification.

Step 3 Remove the 6mm nuts and washers that attach the dimmer box to the auxiliary control unit; then, remove the dimmer box.


Note Save the nuts and washers; you use them to reattach the dimmer box.


Step 4 Disconnect the cables on the auxiliary control unit.

As you remove each cable, attach a strip of temporary masking tape to the cable and mark it for identification.

Step 5 Remove the 6mm nuts and washers that attach the auxiliary control unit to the cabinet; then, remove the unit.


Note Save the nuts and washers; you use them to reattach the auxiliary control unit.


Figure 6-5 Removing the Auxiliary Control Unit

Step 6 Remove the new auxiliary control unit from its packaging.

Step 7 Place the new auxiliary control unit in its place in the cabinet.

Step 8 Secure the dimmer box using the screws and washers.

Step 9 Attach the cables to the auxiliary control unit, using the tape markings you placed on the cables as a guide.

Step 10 Place the dimmer box in its place on top of the auxiliary control unit.

Step 11 Secure the dimmer box to the auxiliary control unit using the screws and washers.

Step 12 Attach the cables to the dimmer box.

Step 13 Replace the cabinet cover.


Replacing the Audio/Video Extension Unit—Part Number CTS-AV-EXP=

The Audio/Video Extension Unit gradually brightens and dims the lights when you begin and end a conference. This section describes the procedure to remove and replace the Audio/Video Extension Unit and contains the following topics:

Required Tools

Removing and Replacing the Audio/Video Extension Unit

Required Tools

The following tools are required:

6mm wrench

Masking or other tape (for marking cables)

Removing and Replacing the Audio/Video Extension Unit

To replace the Audio/Video Extension Unit, complete the following steps:


Step 1 Remove the cabinet cover by performing the following steps:

a. Gently pull the top of the cover out of the three slots at the top of the cabinet.

b. Lift the cover so that it pulls out of the slot of the bottom of the cabinet; then remove the cover.

See Figure 4-3 in Chapter 4 "First-Time Setup" for more information.

Step 2 Disconnect the cables on the Audio/Video Extension Unit. The box is the small box that sits on top of the auxiliary control unit inside the cabinet.

As you remove each cable, attach a strip of temporary masking tape to the cable and mark it for identification.

Step 3 Remove the 6mm nuts and washers that attach the Audio/Video Extension Unit to the cabinet; then, remove the Audio/Video Extension Unit.


Note Save the nuts and washers; you use them to reattach the Audio/Video Extension Unit.


Figure 6-6 Removing the Audio/Video Extension Unit

Step 4 Remove the new Audio/Video Extension Unit from its packaging.

Step 5 Place the new Audio/Video Extension Unit in its place on top of the auxiliary control unit.

Step 6 Secure the Audio/Video Extension Unit using the screws and washers.

Step 7 Attach the cables to the Audio/Video Extension Unit using the tape marks as a guide.

Step 8 Replace the cabinet cover.


Replacing a Codec—Part Number CTS-CODEC-PRI-G2=

This procedure describes the steps you perform to remove and replace a CTS 1300 codec and includes the following topics:

Required Tools

Removing and Replacing a Codec

Required Tools

Masking tape, or other tape to mark cables when you remove them, is required.

Removing and Replacing a Codec

To remove and replace a codec, complete the following steps:


Step 1 Remove the cabinet cover by performing the following steps:

a. Gently pull the top of the cover out of the three slots at the top of the cabinet.

b. Lift the cover so that it pulls out of the slot of the bottom of the cabinet; then remove the cover.

Step 2 Power off the system by turning the power switch on the PDU inside the cabinet to the "OFF" position.

The switch is located in the lower center of the cabinet.

Step 3 Remove the cables from the codec. Mark the cables we you replace them.

See Figure 3-44 in Chapter 3 "Assembling and Mounting a Cisco TelePresence System 1300" for a cable routing diagram.

Step 4 Remove the codec from the cabinet by completing the following steps:

a. Raise the spring-loaded posts on the cabinet, and turn the post counter-clockwise so that the post stays raised.

These posts are directly above the codec and secure the codec to the cabinet. See Figure 3-36 in Chapter 3 "Assembling and Mounting a Cisco TelePresence System 1300" for more information.

b. Slide the codec from the right to the left until you slide the codec past the spring-loaded posts.

c. Remove the new codec from its packaging.

Step 5 Install the codec into the cabinet by completing the following steps:

a. Insert the codec into the right side of the cabinet.

b. Slide the codec from the left to the right left until the top of the codec slides past the spring-loaded posts inside the cabinet.


Note In some cases, you might have to lift the posts and turn them clockwise prior to installation.


c. Turn the posts clockwise to lower the posts and lock the codec into place.

Step 6 Connect the cables you disconnected from the codec, using the tape markings you placed on the cables as a guide.


Tip Figure 3-44 in Chapter 3 "Assembling and Mounting a Cisco TelePresence System 1300" provides you with a cable routing diagram that can assist in reconnecting the cables.


Step 7 Power on the system by turning the PDU in the center of the cabinet to the "ON" position.

Step 8 In a supported Internet browser, type in the IP address of for your CTS 1300 system.

Step 9 Enter the required information at the login screen.

The Cisco TelePresence Administrator window appears.

Step 10 Verify that the status of the Cisco Unified Communications Manager (seen in the lower left portion of the window) is Enabled/Up.

Step 11 Make sure that the new codec is running Cisco TelePresence Administration Software version 1.5.10 or later.

Step 12 Navigate to Troubleshooting > Hardware Setup to verify that the cameras, displays, speakers, and microphones are working properly.

Step 13 Perform the Auto Adjust camera setup procedure. This sets the white balance to the correct levels. See the "Setting Up the Cameras" section in Chapter 4 "First-Time Setup"for detailed instructions.


Replacing a Light Fixture—Part Number CTS-LT-FX-LED-3H= (3.5 Foot) or CTS-LT-FX-LED-5FT= (5 Foot)

This procedure describes the procedure you perform to replace the light structure and includes the following sections:

Required Tools and Items

Removing and Replacing a Light Fixture

Required Tools and Items

A 10mm wrench is required to remove the side light covers.

A #2 Phillips head screwdriver is required to remove the side lights.

Cable ties are useful to re-tie the cable bundle after you replace the light fixture.

Removing and Replacing a Light Fixture


Step 1 Remove the speaker cover.

See Figure 3-41 for more information.

Step 2 Remove the clips that attach the posts on the bezel to the display assembly, then remove the bezel.

See Figure 3-38 for more information.

Step 3 Remove the cabinet cover by lifting it upward and outward.

See Figure 4-3 for more information.

Step 4 Power off the system by turning the power switch on the PDU inside the cabinet to the "OFF" position.

The switch is located in the lower center of the cabinet.

Step 5 Disconnect the power and signal cables from the underside of the display.

Step 6 Using at least two people, remove the display from the display frame assembly by pulling it upward and outward.

See Figure 3-32 for correct hand placement on the display when you remove it.

Step 7 If you are replacing the side lights (3.5 foot fixtures), remove the nuts that attach the side light covers to each side of the light reflector and remove the covers.

See Figure 3-22 for the location of the screws to remove the side lights.

Step 8 If you are replacing the side lights (3.5 foot fixtures), remove the cable ties that keep the light power cables together on the lower part of the reflector.

Step 9 Disconnect the power cable for the light fixture from the PDU.

Step 10 Remove the four screws that attach the light fixture to the reflector assembly, then remove the light fixture.


Note Route the power cable for the light fixture out through the hole in the top of the cabinet and through the rectangular slot at the rear of the display assembly.


Step 11 Attach the new light fixture to the assembly.

Step 12 Route the cable for the new light fixture through the slot at the rear of the display assembly and the hole in the top of the cabinet.

Step 13 Connect the power cord for the new light fixture to the PDU in the cabinet.

Step 14 (Optional) using cable ties, tie the power cables together on the lower part of the light reflector.

Step 15 Attach the light cover to the assembly.

See Figure 3-33 for more information.

Step 16 Mount the display to the display assembly.

Step 17 Reconnect the power and signal cords to the display.

Step 18 Replace the bezel.

See Figure 3-38 for more information.

Step 19 Replace the speaker cover.

See Figure 3-41 for more information.

Step 20 Power on the system by turning the power switch on the PDU inside the cabinet to the "ON" position.

Step 21 Replace the cabinet cover.