Cisco TelePresence System TX1300 47 Installation, First-Time Setup, and Field-Replaceable Unit Guide
Field-Replaceable Units
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Field-Replaceable Units

Table Of Contents

Field-Replaceable Units

Field-Replaceable Units

Finding the Serial Number Location

Replacing the Camera Cover—Part Number CTS1300-CAMCOV=

Required Tools

Removing and Replacing the Camera Cover

Replacing the Camera—Part Number CTS1300-47CAMCLST=

Required Tools

Removing and Replacing the Camera

Replacing the Display—Part Number CTS-DISP-47-GEN1=

Required Tools

Replacing the Display

Replacing a Codec—Part Number CTS-CODEC-PRI-G2R= or CTS-CODEC-PRI-RCH= (PRC)

Required Tools

Removing and Replacing the Codec

Replacing the Light Control Unit—Part Number CTS-1300-LCU=

Required Tools

Removing and Replacing the Light Control Unit

Replacing the Audio/Video Extension Unit—Part Number CTS1300-LAEB=

Required Tools

Removing and Replacing the Audio/Video Extension Unit

Replacing the Bottom Light Fixture or a Side Light Fixture—Part Number CTS-1300-47LED-B= (Bottom), or CTS-1300-47LED-S= (Side)

Required Tools and Items

Removing and Replacing the Bottom Light Fixture or a Side Light Fixture

Replacing the Top Light Fixture—Part Number CTS-1300-47LED-T=

Required Tools and Items

Removing and Replacing the Top Light Fixture

Replacing a Speaker—Part Number CTS-SPEAKER-SM=

Required Tools

Removing and Replacing a Speaker

Replacing the Microphone Array—Part Number CTS1300-47MICARR=

Required Tools

Removing and Replacing the Microphone Array

Replacing the PDU—Part Number CTS-PWR-PDU=

Required Tools

Removing and Replacing the PDU


Field-Replaceable Units


Revised: January 12, 2012, OL-24695-01

This chapter describes the procedures you perform to remove and replace the Field-Replaceable Units (FRUs) and includes the following sections:

Field-Replaceable Units

Finding the Serial Number Location

Replacing the Camera Cover—Part Number CTS1300-CAMCOV=

Replacing the Camera—Part Number CTS1300-47CAMCLST=

Replacing the Display—Part Number CTS-DISP-47-GEN1=

Replacing a Codec—Part Number CTS-CODEC-PRI-G2R= or CTS-CODEC-PRI-RCH= (PRC)

Replacing the Light Control Unit—Part Number CTS-1300-LCU=

Replacing the Audio/Video Extension Unit—Part Number CTS1300-LAEB=

Replacing the Bottom Light Fixture or a Side Light Fixture—Part Number CTS-1300-47LED-B= (Bottom), or CTS-1300-47LED-S= (Side)

Replacing the Top Light Fixture—Part Number CTS-1300-47LED-T=

Replacing a Speaker—Part Number CTS-SPEAKER-SM=

Replacing the Microphone Array—Part Number CTS1300-47MICARR=

Replacing the PDU—Part Number CTS-PWR-PDU=

Field-Replaceable Units

Table 5-1 provides you with a list of the FRUs for the Cisco TelePresence System TX1300 47.

Table 5-1 List of Field-Replaceable Units

FRU
Description

CTS1300-47ACCKIT=

Accessory Kit

CTS-LAEB-G2R=

Audio/Video Extension Unit

CTS1300-47AV-PNL=

Light Reflector (AV Cover)

CTS1300-47CABEXTR=

Cabinet Assembly

CTS1300-47CABCOV=

Cabinet Cover

CTS1300-47XTRCAPS=

Cabinet Post End Caps

CTS1300-47CBLCVR=

Cable Cover

CTS1300-47CAMCLST=

Camera Cluster

CTS1300-CAMCOV=

Camera Cover

CTS-CAM-TOOL-G2=

Camera Target

CTS-CTRL-DV12-A=

Cisco TelePresence Touch 12

CTS-CODEC-PRI-G2R=

Codec (all countries except China)

CTS-CODEC-PRI-RCH=

Codec (China)

CTS-DISP-47-GEN1=

Display Assembly

CTS1300-47BASEPED=

Free-Standing Pedestal Base

CTS-1300-47LED-B=

LED Light Bar, Bottom

CTS-1300-47LED-S=

LED Light Bar, Side

CTS-1300-47LED-T=

LED Light Bar, Top

CTS1300-LCU=

Light Control Unit

CTS1300-47AV-CVR=

AV Panel (Cover for top of light reflector)

CTS1300-47MICARR=

Microphone Array (Inside of light reflector)

CP-PWR-CUBE-4=

Power Supply, Audio/Video Extension Unit

CTS-CAB-DISPRTH1H=

Cables for Audio/Video Extension Unit

CTS-CODEC-S-PWR=

Power Supply, Codec

CTS-PWR-LT-LED=

Power Supply, Lights

CTS-PWR-PDU=

Power Supply, PDU

CTS1300-SAG=

Seat Alignment Guide

CTS-SPEAKER-SM=

Speaker

CTS1300-47SPKCOV=

Speaker Cover

CTS-MIC=

Table Microphone

CTS1300-47TETHACC=

Wall-Mount Hardware Kit

CTS1300-47BASETET=

Wall-Mount Pedestal Base


Finding the Serial Number Location

You might need the serial number of your TX1300 47 to order FRUs. The serial number is located on the inside of the cabinet as shown in Figure 5-1.

Figure 5-1 Serial Number Location for the TX1300 47

Replacing the Camera Cover—Part Number CTS1300-CAMCOV=

This section describes the steps you take to remove and replace the camera and contains the following topics:

Required Tools

Removing and Replacing the Camera Cover

Required Tools

A 3mm allen wrench is required.

Removing and Replacing the Camera Cover

To remove the existing camera cover and replace it with a new camera cover, perform the following actions:


Step 1 Remove the existing camera cover by loosening four allen screws - two at the top of the cover and two at the bottom.

See Figure 4-6 for more information.

Step 2 Install the replacement camera cover by tightening the four allen screws on the new cover.

Step 3 Level and recalibrate the camera by following the procedure in the "Setting Up the Cameras" section in Chapter 4 "First-Time Setup."


Replacing the Camera—Part Number CTS1300-47CAMCLST=

This section describes the steps you take to remove and replace the camera and contains the following topics:

Required Tools

Removing and Replacing the Camera

Required Tools

A 3mm allen wrench is required.

Removing and Replacing the Camera

To remove the existing camera and replace it with a new camera, perform the following actions:


Step 1 Remove the cabinet cover.

See Figure 2-15 for more information.

Step 2 Power off the system by turning the power switch on the PDU inside the cabinet to the "OFF" position.

The switch is located in the right side of the cabinet.

Step 3 Remove the speaker cover.

See Figure 2-14 for more information.

Step 4 Disconnect the camera cables at the camera processor by pressing on the connectors and pulling them out.

See Figure 2-9 for more information.


Tip Be sure to note the connections between the cameras and the processors. Table 5-2 shows the current labels. If the labels are missing or you cannot find them, label the processors with tape, or use some other method of labeling the cables and cameras.


Table 5-2 Labels for Camera and Processor Cables


Step 5 Loosen the three hex screws securing the camera in place.

Step 6 Slide the camera forward until the slots in the metal camera bracket disengages from the grooves in the TX1300 47 assembly.

See Figure 2-9 for more information.

Step 7 Take the new camera and slide it forward onto the camera bracket on the TX1300 47, and secure it with three screws.

Step 8 Connect the camera cables, using either the existing labels or the labels that you created in Step 4.

Step 9 Replace the speaker cover.

Step 10 Power on the system by turning the power switch on the PDU inside the cabinet to the "ON" position.

Step 11 Replace the cabinet cover.

Step 12 Level and recalibrate the camera by following the procedure in the "Setting Up the Cameras" section in Chapter 4 "First-Time Setup."


Replacing the Display—Part Number CTS-DISP-47-GEN1=

This procedure describes how to replace the display and includes the following sections:

Required Tools

Replacing the Display

Required Tools

A 3mm allen wrench is required.

Replacing the Display

To replace the display:


Step 1 Remove the cabinet cover.

See Figure 2-15 for more information.

Step 2 Power off the system by turning the power switch on the PDU inside the cabinet to the "OFF" position.

The switch is located in the right side of the cabinet.

Step 3 Remove the speaker cover.

See Figure 2-14 for more information.

Step 4 Remove the camera:

a. Disconnect the camera cables at the camera processor by pressing on the connectors and pulling them out.

See Figure 2-9 for more information.


Tip Be sure to note the connections between the cameras and the processors. Table 5-3 shows the current labels. If the labels are missing or you cannot find them, label the processors with tape, or use some other method of labeling the cables and cameras.


Table 5-3 Labels for Camera and Processor Cables


b. Loosen the three hex screws securing the camera in place.

c. Slide the camera forward until the slots in the metal camera bracket disengages from the grooves in the TX1300 47 assembly.

See Figure 2-9 for more information.

Step 5 Remove the display:

a. Pull on the two display removal straps in the cabinet to disengage the display latches.

b. Pull the base of the display forwards

c. Using two people, lift the display off of the display hooks.

Figure 5-2 Removing the Display

Step 6 Replace the display.

Step 7 Replace the camera.

Step 8 Replace the speaker cover.

Step 9 Power on the system by turning the power switch on the PDU inside the cabinet to the "ON" position.

Step 10 Replace the cabinet cover.


Replacing a Codec—Part Number CTS-CODEC-PRI-G2R= or CTS-CODEC-PRI-RCH= (PRC)

This procedure describes the steps you perform to remove and replace a TX1300 47 codec and includes the following topics:

Required Tools

Removing and Replacing the Codec

Required Tools

A #2 Phillips head screwdriver is required.

Removing and Replacing the Codec

To remove and replace a codec, complete the following steps:


Step 1 Remove the cabinet cover.

See Figure 2-15 for more information.

Step 2 Power off the system by turning the power switch on the PDU inside the cabinet to the "OFF" position.

The switch is located in the right side of the cabinet.

Step 3 Remove the cables from the codec.

See Figure 2-12 for a cable routing diagram.

Step 4 Remove the two screws connecting the codec brackets to the base of the cabinet, and remove the codec assembly from the cabinet.

See Figure 2-11 for more information.

Step 5 Remove codec brackets by removing the eight screws connecting the codec brackets to the codec.

See Figure 2-10 for more information.

Step 6 Install the new codec into the cabinet by completing the following steps:

a. Attach the codec brackets to the codec, using four screws on each side.

b. Insert the codec and brackets into the left side of the cabinet and attach the codec assembly to the bottom of the cabinet using two screws.

c. Reconnect all cables to the replacement codec.

Step 7 Complete the following steps to configure the new codec in Cisco Unified Communications Manager:

a. Open a browser on a computer connected to the network.

b. Access the Cisco Unified Communications Manager interface.

c. Add the Room Email ID of the previous codec to the new codec.

d. Make sure the new codec's status is registered.

e. Delete the MAC address of the previous codec from the Cisco Unified CM application user profile that is used in Cisco TelePresence Manager (CTS-Manager).

f. Add the new codec to the application user profile and click Save.

Step 8 Power on the system by turning the PDU in the right of the cabinet to the "ON" position.

Step 9 In a supported Internet browser, type in the IP address of for your TX1300 47 system.


Note If your system is configured to use a static IP address instead of DHCP, see the "Configuring a Static IP Address for Networks That Do Not Use DHCP" section.


Step 10 Enter the required information at the login screen.

The Cisco TelePresence Administrator window appears.

Step 11 Verify that the status of the Cisco Unified Communications Manager (seen in the lower left portion of the window) is Enabled/Up.

Step 12 Make sure that the new codec is running Cisco TelePresence Administration Software version 1.8.0 or later.


Note The replacement codec might come pre-loaded with version 1.7.1.1 software. In this case, you cannot immediately load the newest version of CTS software and need to perform an interim upgrade to 1.7.4. For more information, see the "Upgrading the CTS Software for Systems That Are Running Cisco TelePresence Software Versions Prior to 1.7.4." section of Installing and Configuring the Cisco TelePresence Touch 12.


Step 13 Navigate to Troubleshooting > Hardware Setup to verify that the cameras, displays, speakers, and microphones are working properly.

Step 14 Select the correct table type, size, and distance by completing the following steps:

a. Navigate to Troubleshooting > Hardware Setup > Table Configuration.

b. Click Start to display the Table Configuration options.

c. Under Table Shape, select the correct table shape.

d. Under Table Size, select the correct table size.

e. Under Table Distance, select the correct distance between the bezel of the system and the rear edge of the table

Step 15 Perform the Auto Adjust camera setup procedure. This sets the white balance to the correct levels. See the "Setting Up the Cameras" section in Chapter 4 "First-Time Setup" for detailed instructions.


Replacing the Light Control Unit—Part Number CTS-1300-LCU=

The light control unit (LCU) controls the lighting for the TX1300 47. This section describes the procedure to remove and replace the LCU and contains the following topics:

Required Tools

Removing and Replacing the Light Control Unit

Required Tools

The following tools are required:

#2 phillips screwdriver

Nut driver or wrench

Removing and Replacing the Light Control Unit

To replace the light control unit (LCU), complete the following steps:


Step 1 Remove the cabinet cover.

See Figure 2-15 for more information.

Step 2 Power off the system by turning the power switch on the PDU inside the cabinet to the "OFF" position.

The switch is located in the right side of the cabinet.

Step 3 Remove the cables from the codec.

See Figure 2-12 for a cable routing diagram.

Step 4 Remove the two screws connecting the codec brackets to the base of the cabinet, and remove the codec assembly from the cabinet.

See Figure 2-11 for more information.

Step 5 Disconnect the LCU cables.

Step 6 The LCU is attached to the cabinet by two posts, one at the top of the LCU, and one at the bottom. The LCU is secured to these posts by nuts. Remove the two nuts and pull the LCU off of the two posts.

Figure 5-3 Removing the Light Control Unit

Step 7 Install the replacement LCU onto the two posts, and secure with the nuts.

Step 8 Reconnect the LCU cables.

Step 9 Replace the codec assembly.

Step 10 Reconnect all cables to the codec.

Step 11 Power on the system by turning the power switch on the PDU inside the cabinet to the "ON" position.

Step 12 Replace the cabinet cover.


Replacing the Audio/Video Extension Unit—Part Number CTS1300-LAEB=

This section describes the procedure to remove and replace the audio/video extension unit and contains the following topics:

Required Tools

Removing and Replacing the Audio/Video Extension Unit

Required Tools

The following tools are required:

#2 phillips screwdriver

Nut driver or wrench

Removing and Replacing the Audio/Video Extension Unit

To replace the audio/video extension unit, complete the following steps:


Step 1 Remove the cabinet cover.

See Figure 2-15 for more information.

Step 2 Power off the system by turning the power switch on the PDU inside the cabinet to the "OFF" position.

The switch is located in the right side of the cabinet.

Step 3 Remove the cables from the codec.

See Figure 2-12 for a cable routing diagram.

Step 4 Remove the two screws connecting the codec brackets to the base of the cabinet, and remove the codec assembly from the cabinet.

See Figure 2-11 for more information.

Step 5 Disconnect the audio/video extension unit cables.

Step 6 The audio/video extension unit is attached to the cabinet by two posts, one at the top of the audio/video extension unit, and one at the bottom. The audio/video extension unit is secured to these posts by nuts. Remove the two nuts and pull the audio/video extension unit off of the two posts.

Figure 5-4 Removing the Audio/Video Extension Unit

Step 7 Install the replacement audio/video extension unit onto the two posts, and secure with the nuts.

Step 8 Reconnect the audio/video extension unit cables.

Step 9 Replace the codec.

Step 10 Reconnect all cables to the codec.

Step 11 Power on the system by turning the power switch on the PDU inside the cabinet to the "ON" position.

Step 12 Replace the cabinet cover.


Replacing the Bottom Light Fixture or a Side Light Fixture—Part Number CTS-1300-47LED-B= (Bottom), or CTS-1300-47LED-S= (Side)

This procedure describes the procedure you perform to replace the light structure and includes the following sections:

Required Tools and Items

Removing and Replacing the Bottom Light Fixture or a Side Light Fixture

Required Tools and Items

#2 phillips screwdriver

3mm allen wrench

Removing and Replacing the Bottom Light Fixture or a Side Light Fixture


Step 1 Remove the cabinet cover.

See Figure 2-15 for more information.

Step 2 Power off the system by turning the power switch on the PDU inside the cabinet to the "OFF" position.

The switch is located in the right side of the cabinet.

Step 3 Remove the speaker cover.

See Figure 2-14 for more information.

Step 4 Remove the camera:

a. Disconnect the camera cables at the camera processor by pressing on the connectors and pulling them out.

See Figure 2-9 for more information.


Tip Be sure to note the connections between the cameras and the processors. Table 5-4 shows the current labels. If the labels are missing or you cannot find them, label the processors with tape, or use some other method of labeling the cables and cameras.


Table 5-4 Labels for Camera and Processor Cables


b. Loosen the three hex screws securing the camera in place.

c. Slide the camera forward until the slots in the metal camera bracket disengages from the grooves in the TX1300 47 assembly.

See Figure 2-9 for more information.

Step 5 Remove the display:

a. Pull on the two display removal straps in the cabinet to disengage the display latches.

b. Pull the base of the display forwards

c. Using two people, lift the display off of the display hooks.

Step 6 Remove the light brackets.

Figure 5-5 Removing the Light Brackets

Step 7 Disconnect the light cable from the LED light.

Step 8 Remove the LED light.

Step 9 Replace the LED light.

Step 10 Connect the light cable to the replacement LED light.

Step 11 Replace the light brackets.

Step 12 Replace the display.

Step 13 Replace the camera.

Step 14 Replace the speaker cover.

Step 15 Power on the system by turning the power switch on the PDU inside the cabinet to the "ON" position.

Step 16 Replace the cabinet cover.


Replacing the Top Light Fixture—Part Number CTS-1300-47LED-T=

This procedure describes the procedure you perform to replace the light structure and includes the following sections:

Required Tools and Items

Removing and Replacing the Top Light Fixture

Required Tools and Items

#2 phillips screwdriver

3mm allen wrench

Removing and Replacing the Top Light Fixture


Step 1 Remove the cabinet cover.

See Figure 2-15 for more information.

Step 2 Power off the system by turning the power switch on the PDU inside the cabinet to the "OFF" position.

The switch is located in the right side of the cabinet.

Step 3 Remove the speaker cover.

See Figure 2-14 for more information.

Step 4 Remove the camera:

a. Disconnect the camera cables at the camera processor by pressing on the connectors and pulling them out.

See Figure 2-9 for more information.


Tip Be sure to note the connections between the cameras and the processors. Table 5-5 shows the current labels. If the labels are missing or you cannot find them, label the processors with tape, or use some other method of labeling the cables and cameras.


Table 5-5 Labels for Camera and Processor Cables


b. Loosen the three hex screws securing the camera in place.

c. Slide the camera forward until the slots in the metal camera bracket disengages from the grooves in the TX1300 47 assembly.

See Figure 2-9 for more information.

Step 5 Remove the display:

a. Pull on the two display removal straps in the cabinet to disengage the display latches.

b. Pull the base of the display forwards

c. Using two people, lift the display off of the display hooks.

See Figure 5-2 for more information.

Step 6 Remove the microphone array:

a. Disconnect the cable connected to the microphone array.

b. Remove the six screws securing each of the two microphone array circuit boards.

c. Remove both microphone array circuit boards.

See Figure 5-8 for more information.

Step 7 Remove the speakers:

a. Disconnect the two cables connected to the speaker.

b. Remove the four screws securing the speaker.

c. Remove the speaker.

See Figure 5-7 for more information.

Step 8 Disconnect the light cable from the LED light.

Step 9 Remove the eight screws connecting the LED light to the reflector cabinet, and remove the LED light.

See Figure 5-7 for more information.

Figure 5-6 Removing the Top Light

Step 10 Replace the LED light.

Step 11 Connect the light cable to the replacement LED light.

Step 12 Replace the speakers.

Step 13 Replace the microphone array.

Step 14 Replace the display.

Step 15 Replace the camera.

Step 16 Replace the speaker cover.

Step 17 Power on the system by turning the power switch on the PDU inside the cabinet to the "ON" position.

Step 18 Replace the cabinet cover.


Replacing a Speaker—Part Number CTS-SPEAKER-SM=

This section describes the steps you take to remove and replace a speaker and contains the following topics:

Required Tools

Removing and Replacing a Speaker

Required Tools

A #2 Phillips head screwdriver is required.

Removing and Replacing a Speaker

To remove and replace a speaker, perform the following actions:


Step 1 Remove the cabinet cover.

See Figure 2-15 for more information.

Step 2 Power off the system by turning the power switch on the PDU inside the cabinet to the "OFF" position.

The switch is located in the right side of the cabinet.

Step 3 Remove the speaker cover.

See Figure 2-14 for more information.

Step 4 Disconnect the two cables connected to the speaker.

Step 5 Remove the four screws securing the speaker.

Step 6 Remove the speaker.

Figure 5-7 Removing a Speaker

Step 7 Replace the speaker, and secure with four screws.

Step 8 Reconnect speaker cables.

Step 9 Replace the speaker cover.

Step 10 Power on the system by turning the power switch on the PDU inside the cabinet to the "ON" position.

Step 11 Replace the cabinet cover.


Replacing the Microphone Array—Part Number CTS1300-47MICARR=

This section describes the steps you take to remove and replace the microphone array and contains the following topics:

Required Tools

Removing and Replacing the Microphone Array

Required Tools

A #2 Phillips head screwdriver is required.

Removing and Replacing the Microphone Array

To remove and replace the microphone array, perform the following actions:


Step 1 Remove the cabinet cover.

See Figure 2-15 for more information.

Step 2 Power off the system by turning the power switch on the PDU inside the cabinet to the "OFF" position.

The switch is located in the right side of the cabinet.

Step 3 Remove the speaker cover.

See Figure 2-14 for more information.

Step 4 Disconnect the cable connected to the microphone array.

Step 5 Remove the six screws securing each of the two microphone array circuit boards.

Step 6 Remove both microphone array circuit boards.


Note The two microphone array circuit boards are connected by a ribbon cable, that is secured to the light reflector by a nylon clip. You must remove the ribbon cable from the clip to remove the microphone array circuit boards.


Figure 5-8 Removing the Microphone Array

Step 7 Replace both microphone array circuit boards, and secure with six screws for each circuit board.

Step 8 Reconnect microphone array cable.

Step 9 Replace the speaker cover.

Step 10 Power on the system by turning the power switch on the PDU inside the cabinet to the "ON" position.

Step 11 Replace the cabinet cover.


Replacing the PDU—Part Number CTS-PWR-PDU=

This section describes the steps you take to remove and replace the camera and contains the following topics:

Required Tools

Removing and Replacing the PDU

Required Tools

A #2 Phillips head screwdriver is required.

Removing and Replacing the PDU

To remove the existing PDU and replace it with a new PDU, perform the following actions:


Step 1 Remove the cabinet cover.

See Figure 2-15 for more information.

Step 2 Power off the system by turning the power switch on the PDU inside the cabinet to the "OFF" position.

The switch is located in the right side of the cabinet.

Step 3 Disconnect all cables from the PDU.

Step 4 Remove two screws securing the PDU to the cabinet, one at the top of the PDU and one at the botom.

Step 5 Remove the PDU.

Figure 5-9 Removing the PDU

Step 6 Replace the PDU and secure with two screws.

Step 7 Reconnect all cables to the replacement PDU.

Step 8 Turn on the power to the system.

Step 9 Power on the system by turning the power switch on the PDU inside the cabinet to the "ON" position.

Step 10 Replace the cabinet cover.