MGX and SES Error Messages, Release 4
MGX and SES Error Messages, Release 4 (part C1)
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SHM_-4-BAD_DISK_STATE

Table Of Contents

SHM_-4-BAD_DISK_STATE

SHM_-7-DSK_ALREADY_BAD

SHM_-4-BAD_DISK_TR_ID

SHM_-4-DSK_DB_SYNC_ERR

SHM_-4-API_VER_ERR

SHM_-1-HW_MSTRSHP_LOST

SHM_-4-CTLR_FC_UNRES

SHM_-4-IPC_CHAN_ERR

SHM_-4-IPC_MSG_ERR

SHM_-4-EPID_CREATE_ERR

SHM_-4-EPID_HDLR_FAIL

SHM_-4-IPC_MALLOC_ERR

SHM_-4-INV_UI_REQ

SHM_-5-UI_PROC_ERR

SHM_-7-UI_RESP_NULL

SHM_-4-UIBCBIT_RDY_ERR

SHM_-4-TRAP_ERR

SHM_-7-CD_SWITCHOVER

SHM_-4-CD_SWITCHOVER_A

SHM_-4-UNK_ENGINE_ID

SHM_-4-EVT_FILTER_ERR

SHM_-7-DFAIL_CD_RESET

SHM_-7-DFAIL_CD_SWITCH

SHM_-4-CANT_FREE_EVT

SHM_-4-UNK_EVT

SHM_-4-UNK_CDTYPE

SHM_-2-CANT_ALLOC_EVT

SHM_-2-CANT_ENQ_EVT

SHM_-4-CANT_SET_TMR

SHM_-4-CODE_DEF_ERR

SHM_-4-BAD_ALM_ID

SHM_-4-ALM_REG_ERR

SHM_-4-ALM_REPORT_ERR

SHM_-4-UNK_ALM_ID_SET

SHM_-7-ALM_SET

SHM_-7-ALM_CLR

SHM_-4-UNK_ALM_ID_CLR

SHM_-4-UNEXP_ALM_GET

SHM_-5-MCAST_WARN

SHM_-4-MCAST_ERROR

SHM_-4-MC_INV_CD_EVT

SHM_-5-MCAST_SEND_ERR

SHM_-4-MC_STBY_EVT_ERR

SHM_-4-MCAST_UNK_EVT

SHM_-4-MCAST_LEN_ERR

SHM_-4-MC_OVERFLOW_ERR

SHM_-7-MCAST_COPY

SHM_-7-MCAST_VER

SHM_-5-MCAST_TIMEOUT

SHM_-4-MCAST_LOST_MSGS

SHM_-5-MC_VER_CHG

SHM_-4-MCAST_XBAR_ERR

SHM_-5-MC_ACT_RCV_ERR

SHM_-5-MC_STBY_RCV_ERR

SHM_-5-MC_STBY_UPD_ERR

SHM_-4-MEMPOOL_INI_ERR

SHM_-4-EVT_ENG_INV_EVT

SHM_-4-EE_GEN_ERR

SHM_-4-EE_EVT_FREE_ERR

SHM_-4-EE_EVT_ALOC_ERR

SHM_-4-EE_TMR_ENQ_ERR

SHM_-4-EE_TMR_INIT_ERR

SHM_-4-EE_TMR_ERR

SHM_-4-EE_TMR_ERR2

SHM_-7-SME_EVT_DROP

SHM_-5-MH_UNK_MSG_TYPE

SHM_-5-MH_INV_CTC_VER

SHM_-5-MH_INV_SHM_VER

SHM_-5-MH_INV_PEER_VER

SHM_-5-MH_INV_CTC_PORT

SHM_-5-MH_INV_SYNC_MSG

SHM_-5-MH_INV_MSG_PTR

SHM_-5-MH_INV_MSG_PTR2

SHM_-5-MH_INV_ST_IND

SHM_-5-MH_INV_CTC_ST

SHM_-5-MH_EVT_ENQ_ERR

SHM_-5-MC_VER_SET_ERR

SHM_-5-MH_INV_DATA_LEN

SHM_-5-MH_CTC_MSG_ERR

SHM_-4-MH_MSG_SEND_ERR

SHM_-5-MH_MSG_ALOC_ERR

SHM_-5-MH_RMI_EPID_INI

SHM_-5-CTCPORT_INI_ERR

SHM_-5-PEER_PORT_ERR

SHM_-4-PEER_PURGE_ERR

SHM_-4-MH_INV_ROLE

SHM_-4-MSG_HANDLER_ERR

SHM_-5-INV_MSG_RCV

SHM_-5-UNK_DB_CHG_REQ

SHM_-5-INV_RMI_SLOT_ID

SHM_-5-INV_RMI_PORT_ID

SHM_-4-MH_MISSING_IE

SHM_-7-MH_UNKNOWN_IE

SHM_-7-MH_RESEND_HELLO

SHM_-1-AUTO_ABORTREV

SHM_-4-CSM_INV_SLOT

SHM_-4-CSM_INV_STATE

SHM_-4-CSM_INV_EVT

SHM_-4-CSM_STB_RCV_EVT

SHM_-4-CSM_INV_ST_FUNC

SHM_-4-CSM_ST_FUNC_ERR

SHM_-4-CSM_INV_NEW_ST

SHM_-7-CSM_EVT_DROP

SHM_-4-CSM_INV_CTC_ST

SHM_-4-CSM_INV_DRV_ST

SHM_-4-CSM_INV_TIMER

SHM_-4-CSM_INV_TMR_ST

SHM_-5-CSM_TMR_EXPIRED

SHM_-4-CSM_INV_EVTDATA

SHM_-4-CSM_CTC_ST_ERR

SHM_-4-FC_ID_MISMATCH

SHM_-4-CSM_FC_MISMATCH

SHM_-7-FC_MISMATCH1

SHM_-7-FC_MISMATCH2

SHM_-4-FC_UNSUPPORTED

SHM_-4-CSM_IND_ERR

SHM_-4-CSM_HELLO_ERR

SHM_-7-CSM_HELLOACK

SHM_-4-CSM_ST_CMD_ERR

SHM_-4-CSM_DRV_CMD_ERR

SHM_-4-CSM_XOVER_CMD_E

SHM_-4-CSM_MCAST_ERR

SHM_-4-CSM_TMR_ERR

SHM_-4-CSM_CMD_ERROR

SHM_-7-CSM_CD_ST_CHG

SHM_-7-CSM_RESET_CD

SHM_-7-CSM_RESET_SKIP

SHM_-7-SHM_INV_IMAGE

SHM_-7-SHM_INV_IPC_VER

SHM_-4-SHM_DNLD_FAILED

SHM_-7-CARD_FAIL

SHM_-4-EXTEND_TMR_ERR

SHM_-7-SSM_STATE_CHG

SHM_-5-SSM_EVT_DROP

SHM_-4-SSM_INV_NEW_ST

SHM_-4-SSM_INV_STATE

SHM_-5-SSM_INV_EVT

SHM_-4-SSM_INV_ST_FUNC

SHM_-4-SSM_TIMER_FAIL

SHM_-4-SSM_INV_TMR_VAL

SHM_-4-SSM_INV_TIMER

SHM_-4-CSM_INV_TIMER2

SHM_-1-SSM_TIMER_POP

SHM_-4-SSM_INV_PTR

SHM_-7-ARB_RED_DISABLE

SHM_-4-ARB_HW_MISMATCH

SHM_-4-ARB_SW_MISMATCH

SHM_-4-ARB_PEER_FAIL

SHM_-7-ARB_PEER_LOST

SHM_-6-ARB_LOST_REASON

SHM_-6-DSK_CNF_CLR

SHM_-4-SSM_ACT_CD_ERR1

SHM_-4-SSM_ACT_CD_ERR2

SHM_-4-SSM_STBY_CD_ERR

SHM_-1-CD_SWITCH_FAIL

SHM_-7-ARB_PEER_WIN

SHM_-4-PEER_CD_TIMEOUT

SHM_-4-CTC_PROTO_TMOUT

SHM_-4-XBAR_SYNC_ASIC

SHM_-7-XBAR_SYNC_DISAB

SHM_-7-XBAR_SYNC_ENABL

SHM_-7-RESYNC_SFRAME

SHM_-4-LSM_UNKN_EVT

SHM_-5-LSM_CD_TP_CHG

SHM_-7-LSM_INVALID_ST_

SHM_-7-LSM_EVT_DROP

SHM_-4-LSM_CD_ST_ERR

SHM_-4-LSM_UNKN_CD_ST

SHM_-7-LSM_RDB_CHG

SHM_-4-LSM_SET_RDB_ERR

SHM_-4-LSM_UPD_RDB_ERR

SHM_-4-LSM_RD_RDB_ERR

SHM_-4-LSM_RDB_CS_ERR

SHM_-7-LSM_CLR_RDB

SHM_-7-LSM_CLR_RDBSLOT

SHM_-4-LSM_CLR_RDB_CS

SHM_-4-LSM_INV_SLOT

SHM_-4-LSM_SHMSEND_ERR

SHM_-5-LSM_UNKN_PRS_TP

SHM_-5-LSM_SSI_MS_ERR

SHM_-5-LSM_SSI_FBA_ERR

SHM_-5-LSM_SSI_STO_ERR

SHM_-7-LSM_CD_RESET

SHM_-4-LSM_INTRNL_ERR

SHM_-4-LSM_ALMT_NS_ERR

SHM_-4-LSM_STUBBED_ERR

SHM_-4-LSM_SP_TASK_ERR

SHM_-7-SRM_CD_RM_W_PR

SHM_-7-SRM_CD_FL_W_PR

SHM_-4-EPID_CREAT_ERR2

SHM_-4-TIMER_INIT_ERR1

SHM_-4-MH_INIT_ERR

SHM_-4-EE_INIT_ERR

SHM_-4-EF_INIT_ERR

SHM_-4-TIMER_INIT_ERR2

SHM_-4-CSM_INIT_ERR

SHM_-4-STBY_UPDATE_ERR

SHM_-4-FUNC_CALL_ERR

SHM_-4-API_CALL_ERR

SHM_-4-DB_CHKSUM_ERR

SHM_-5-STBY_UPD_ERR1

SHM_-5-STBY_UPD_ERR2

SHM_-4-STBY_UPD_ERR3

SHM_-5-RX_NACK_ERR

SHM_-7-RESOURCE_REPORT

SHM_-7-RESOURCE_REPORT

SHM_-7-NATIVITY_INFO

SHM_-7-MY_NEW_NATKEY

SHM_-7-PEER_NEW_NATKEY

SHM_-7-NATIVITY_KEY

SHM_-7-IGNORE_RS_RPT

SHM_-4-PROTOCOL_ERR

SHM_-4-WRONG_ROLE

SHM_-7-FORCE_VER_CHG

SHM_-4-XBAR_REMAP_ERR

SHM_-4-XBAR_REMAP_ERR2

SHM_-4-XBAR_REMAP_TWIC

SHM_-4-XBAR_REMAP_TWIC

SHM_-7-XBAR_SERV_CDERR

SHM_-2-XBAR_CDERR1

SHM_-2-XBAR_CDERR2

SHM_-7-XBAR_MGMT_CNF

SHM_-7-XBAR_ADMIN_CNF

SHM_-4-XBAR_BAD_PARMS

SHM_-2-XBAR_AUTO_DOWN

SHM_-2-LINK_IN_ERR_UP

SHM_-2-CARD_FAIL

SHM_-4-XBAR_PXMHV_NFME

SHM_-4-XBAR_PXMHV_ST_C

SHM_-4-XBAR_PXMNEWHV_E

SHM_-4-XBAR_PXM_HVINER

SHM_-2-XBAR_PXM_HV_DBE

SHM_-2-XBAR_PLANE_AUTO

SHM_-2-XBAR_SWITCH_CD_

SHM_-2-XBAR_SERVICE_CD

SHM_-7-ACT_CTRL_RESET

SHM_-7-XBAR_NOT_UP

SHM_-7-HV_PORT_INVALID

SHM_-7-GAIN_HW_MASTER

SHM_-7-SWITCH_CD_RCV

SHM_-7-DB_CONV_INFO

SHM_-4-DB_CONV_ERR

SHM_-4-DB_CONV_ERR2

SHM_-7-ARB_INFO_REQ

SHM_-7-ARB_INFO_RECV

SHM_-7-ARB_RESP_PROC

SHM_-7-SEND_STBY_SYNC

SHM_-7-STBY_UPD_ACK

SHM_-4-UNK_BCDTYPE

SHM_-1-CD_UNEXP_FAIL

SHM_-7-MAX_CD_RST_CLR

SHM_-7-NFATAL_2_FATAL

SHM_-7-CSRSM_CD_DOWN

SHM_-7-CSRSM_CD_UP

SHM_-7-CSRSM_NOT_ALLOW

SHM_-4-RES_PTR_CORRUPT

SHM_-7-PING_INFO

SHM_-7-PING_OK

SHM_-7-PING_FAIL

SHM_-7-CBUS_CLKRATE_CH

SHM_-7-GEN_INFO

SHM_-5-GEN_WARNING

SHM_-4-GEN_ERROR

SHM_-7-TRED_CMD_FWD

SHM_-7-BURNBOOT_ON_STB

SHM_-4-BURNBOOT_ON_STB

SHM_-7-BURNBOOT_REQ_RC

SHM_-4-BURNBOOT_SIGFIL

SHM_-4-BURNBOOT_BRAM_W

SHM_-7-BURNBOOT_ABORTE

SHM_-4-BURNBOOT_ABORT_

SHM_-2-MASTERSHIP_ERR

SHM_-7-MASTERSHIP_OK

SHM_-4-HW_LOG_TRAP_ERR

SHM_-5-LSM_BURN_BOOT_C

SHM_-4-LSM_BURN_BOOT_F

SHM_-4-BACKCD_REP_FAIL

SHM_-7-INV_SLOT_FOUND

DDTS "shm"

SHMA-5-UNK_MSG_TYPE

SHMA-5-INV_VER

SHMA-5-INV_CTC_PORT

SHMA-5-INV_SYNC_MSG

SHMA-5-INV_MSG_PTR

SHMA-4-MISSING_IE

SHMA-5-RMI_SEND_ERR

SHMA-5-SEND_ERR

SHMA-5-API_ACT_CTL_ERR

SHMA-5-API_MALLOC_ERR

SHMA-5-FRAME_ALLOC_ERR

SHMA-4-EXTEND_TMR_ERR

SHMA-7-EXTEND_TMR_OK

SHMA-7-INV_EXTPOLL_RES

SHMA-4-RMI_INV_PARAM

SHMA-4-EPIDX_INIT_ERR

SHMA-4-RMI_RETXQ_ERR

SHMA-4-RMI_IPC_ERR

SHMA-4-INV_EPIDX

SHMA-4-INV_MBPTR

SHMA-5-RMI_INV_EPIDX

SHMA-5-RMI_INV_RCV_ID

SHMA-5-RETX_ACK_ERR

SHMA-5-RETX_NACK_ERR

SHMA-4-RMI_INV_MSG_PTR

SHMA-4-API_MSG_HDR_ERR

SHMA-4-MSG_IPC_SND_ERR

SHMA-4-NOT_OWNER_ERR

SHMA-4-PORT_NOT_INIT

SHMA-5-PORT_INIT_WARN

SHMA-4-PORT_INIT_ERR

SHMA-4-RMT_CTXT_ERR

SHMA-4-RETX_Q_ERR

SHMA-4-MSG_FREE_ERR

SHMA-5-MSG_DUP_ERR

SHMA-5-MSG_MALLOC_ERR

SHMA-5-INV_MSG_PARAM

SHMA-5-INV_MSG_TYPE

SHMA-7-API_RS_REPORT

SHMA-7-FATAL_ERR_RPT

SHMA-7-NFATAL_MAJ_ERPT

SHMA-7-NFATAL_MIN_ERPT

SHMA-7-INTERCD_APS_RPT

SHMA-7-FEATUREMISMATCH

SHMA-7-CD_RED_UPD_RPT

SHMA-7-PROTOCOL_ERRRPT

SHMA-7-FC_P_RESERVE

SHMA-7-FC_P_UNRESERVE

SHMA-7-GEN_RS_REPORT

SHMA-7-DISK_TRANS_ERR

SHMA-7-DISK_SLOT_SYNC

SHMA-4-API_SEND_ERR

SHMA-7-API_BC_REPORT

SHMA-7-BACKCARD_REMOVE

SHMA-7-BACKCARD_RES_RP

SHMA-7-BACKCD_UNRES_RP

SHMA-7-GEN_BC_REPORT

SHMA-7-FC_RES_RPT

SHMA-7-FC_UNRES_RPT

SHMA-7-GEN_CARD_REPORT

SHMA-7-BACKCARD_INSERT

SHMA-5-IPCONN_API_ERR

SHMA-7-CARD_RESET

SHMA-7-CD_INFO_REPORT

SHMA-1-FATAL_ERR_RPT2

SHMA-7-NFATAL_MAJ_ERPT

SHMA-2-NFAT_MAJ_ERPT2

SHMA-7-NFATAL_MIN_ERPT

SHMA-3-NFAT_MIN_ERPT2

SHMA-7-GEN_RS_INFO

SHMA-7-INTERCD_APS_RPT

SHMA-7-FEATUREMISMATCH

SHMA-7-CD_RED_UPD_RPT

SHMA-7-PROTOCOL_ERRRPT

SHMA-7-FC_P_RESERVE

SHMA-7-FC_P_UNRESERVE

SHMA-7-GEN_RS_REPORT

SHMA-7-DISK_TRANS_ERR

SHMA-7-DISK_SLOT_SYNC

SHMA-4-API_SEND_ERR

SHMA-7-API_BC_REPORT

SHMA-2-BACKCARD_REMOVE

SHMA-7-BACKCARD_RES_RP

SHMA-7-BACKCD_UNRES_RP

SHMA-7-GEN_BC_REPORT

SHMA-7-FC_RES_RPT

SHMA-7-FC_UNRES_RPT

SHMA-7-RESCDTYPE_SET_R

SHMA-7-GEN_CARD_REPORT

SHMA-2-BACKCARD_INSERT

SHMA-5-IPCONN_API_ERR

SHMA-7-CARD_RESET

SHMA-7-CD_INFO_REPORT

SHMA-7-INVALID_PARAMS

SHM_-5-DB_VER_CHG

SHM_-2-BKPL_INV_SER_NU

SHM_-7-FRUMISMATCH_RPT

SHM_-7-FRU_XOVER_CNF_C

SHM_-7-BKPL_SER_NO_INF

SHM_-2-CD_RESET_UPGRAD

SHM_-7-CD_XOVER_BAD_BC

SHM_-7-SHELF_RST_CNT_C

SHM_-7-SHELF_RST_MAX

SHM_-7-SHELF_RST_SKIP

SHM_-7-BACKCD_MIS_SET

SHM_-7-BACKCD_MIS_CLR

SHM_-7-BACKCD_CNF_STAT

SHM_-7-CD_RES_DC_TYPE_

SHM_-7-CD_RES_FC_TYPE_

SHM_-7-CD_RES_BC_TYPE_

DDTS: "shm"

SHMA-1-FATAL_ERR_RPT2

SHMA-7-NFATAL_MAJ_ERPT

SHMA-2-NFAT_MAJ_ERPT2

SHMA-7-NFATAL_MIN_ERPT

SHMA-3-NFAT_MIN_ERPT2

SHMA-7-GEN_RS_INFO

SHMA-7-INTERCD_APS_RPT

SHMA-7-FEATUREMISMATCH

SHMA-7-CD_RED_UPD_RPT

SHMA-7-PROTOCOL_ERRRPT

SHMA-7-FC_P_RESERVE

SHMA-7-FC_P_UNRESERVE

SHMA-7-GEN_RS_REPORT

SHMA-7-DISK_TRANS_ERR

SHMA-7-DISK_SLOT_SYNC

SHMA-4-API_SEND_ERR

SHMA-7-API_BC_REPORT

SHMA-2-BACKCARD_REMOVE

SHMA-7-BACKCARD_RES_RP

SHMA-7-BACKCD_UNRES_RP

SHMA-7-GEN_BC_REPORT

SHMA-7-FC_RES_RPT

SHMA-7-FC_UNRES_RPT

SHMA-7-RESCDTYPE_SET_R

SHMA-7-GEN_CARD_REPORT

SHMA-2-BACKCARD_INSERT

SHMA-5-IPCONN_API_ERR

SHMA-7-CARD_RESET

SHMA-7-CD_INFO_REPORT

SHMA-7-INVALID_PARAMS


SHM_-4-BAD_DISK_STATE

SEVERITY: Error
FORMAT: "SHM ERR Disk pslot %d, Unexpected Disk State %s(%d) in %s"
FLAG: Stack Trace
THROTTLING: One Tick
EXPLANATION: "The Disk is not in an expected state"
RECOMMENDED ACTION: "If the problem still exists after a while call your Cisco Technical Support representative"
REQUIRED INFO: Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-7-DSK_ALREADY_BAD

SEVERITY: Information
FORMAT: "SHM INFO Disk already bad, fail transaction ignored, Disk pslot %d, Disk State %s(%d) in %s"
FLAG: Stack Trace
THROTTLING: One Tick
EXPLANATION: "The disk transaction failure is ignored because the disk is already in a bad state"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO: No Required Info

SHM_-4-BAD_DISK_TR_ID

SEVERITY: Error
FORMAT: "SHM ERR Bad Disk Sync Tid = %d, Curr Tid = %d, Disk slot %d, Disk Db slot/State %d, %s(%d) in %s"
FLAG: Stack Trace
THROTTLING: One Tick
EXPLANATION: "A bad disk sync transaction id has been sent to the SHM"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO: Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-DSK_DB_SYNC_ERR

SEVERITY: Error
FORMAT: "SHM ERR Disk pslot/state %d, %s(%d), Disk DB slot/State %d, %s(%d) in %s"
FLAG: Stack Trace
THROTTLING: One Tick
EXPLANATION: "The Slot Disk Db sync has failed"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO: Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-API_VER_ERR

SEVERITY: Error
FORMAT: "SHM ERR The API %s did not fail the card (pslot=%d, errno = 0x%x"
FLAG: Stack Trace
THROTTLING: One Tick
EXPLANATION: "Protocol version mismatch - can not fail the card"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-1-HW_MSTRSHP_LOST

SEVERITY: Fatal
FORMAT: "Local Card Lost H/W Mastership unexpectedly, pslot %d, %s"
FLAG: Write to Bram
THROTTLING No Throttling
EXPLANATION: "After having gained H/W Mastership, the local card lost H/W mastership unexpectedly."
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-CTLR_FC_UNRES

SEVERITY: Error
FORMAT: "SHM ERR The pxm controller front card got unreserved unexpectedly, oldResCdType %d, oldResCdNvid %d"
FLAG: Stack Trace
THROTTLING One Tick
EXPLANATION: "front card become unreserved"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-IPC_CHAN_ERR

SEVERITY: Error
FORMAT: "SHM FATAL The SSI_RCVID is null, rcvIdPtr= 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "IPC mechanism did not pass the receivers id."
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-IPC_MSG_ERR

SEVERITY: Error
FORMAT: "SHM ERR Unable to send message, Errno = 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "ssiIpcMessageReply failed, check the Errno."
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-EPID_CREATE_ERR

SEVERITY: Error
FORMAT: "SHM ERR Epid Create Failed in %s, Errno = 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "ssiIpcComEpCreate failed, check the Errno."
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-EPID_HDLR_FAIL

SEVERITY: Error
FORMAT: "SHM ERR Epid Handler Attach Failed in %s, Errno = 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "ssiIpcComEpHandlerAttach failed, check the Errno."
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-IPC_MALLOC_ERR

SEVERITY: Error
FORMAT: "SHM ERR Unable to allocate IPC memBlk for response %s"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The IPC system seems to run out of memory"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-INV_UI_REQ

SEVERITY: Error
FORMAT: "SHM ERR Invalid UI Requests %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "Unknown UI request"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-5-UI_PROC_ERR

SEVERITY: Warning
FORMAT: "SHM CLI PROC ERR %s"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "Failures detected in sub modules"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-7-UI_RESP_NULL

SEVERITY: Information
FORMAT: "SHM INFO Null response from shmProc for cmdType = %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "One of the shmcliproc's did not respond to given request"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-4-UIBCBIT_RDY_ERR

SEVERITY: Error
FORMAT: "SHM ERROR UIBCREADY BIT not set after %d retries. Run h/w diag on UI b/c."
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The UI b/c has not asserted the UIBC_CONF_DONE bit. Run diag on the UI b/c."
RECOMMENDED ACTION: "Run diag on the UI backcard."
REQUIRED INFO No Required Info

SHM_-4-TRAP_ERR

SEVERITY: Error
FORMAT: "SHM TRAP GEN ERR trap# %d, %s"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "SHM has failed to generate a trap"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-7-CD_SWITCHOVER

SEVERITY: Information
FORMAT: "%s Card Switchover without Resets not supported. Slot %d reset due to eventId 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The feature to switchover a card without reset has not been enabled. Switchover is through card resets"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-4-CD_SWITCHOVER_A

SEVERITY: Error
FORMAT: "%s Switchover aborted from slot %d to slot %d as standby is in reset pending"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "Switchover is aborted if during switchover standby slot is held in reset pending"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-UNK_ENGINE_ID

SEVERITY: Error
FORMAT: "%sUnknown Engine in event. Event Id = 0x%x, Engine Id = 0x%x\n"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM Event filter has an Unknown Engine Id in the event"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-EVT_FILTER_ERR

SEVERITY: Error
FORMAT: "%s SHM Event Filter error %s"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM Event filter detected an error"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-7-DFAIL_CD_RESET

SEVERITY: Information
FORMAT: "%sResetting Degraded failed card in slot %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "A Degraded Failed card is reset when its standby becomes ready to take over for it"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-7-DFAIL_CD_SWITCH

SEVERITY: Information
FORMAT: "%sNon-graceful switch (no-reset) of active (%d) and standby (%d) slots"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "A standby that card became ready to take over had better back cards than the active one, initiating a switchover"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-4-CANT_FREE_EVT

SEVERITY: Error
FORMAT: "%sCannot free event at memory 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The Shm is unable to free an event that has been allocated"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-UNK_EVT

SEVERITY: Error
FORMAT: "%sUnknown Event 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "SHM Event filter could not recognize the event"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-UNK_CDTYPE

SEVERITY: Error
FORMAT: "%sUnknown Card Type 0x%x, pslot %d, evtId 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "SHM Event filter could not recognize the card type"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-2-CANT_ALLOC_EVT

SEVERITY: Major Alert
FORMAT: "%sCannot allocate event 0x%x for slot %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM Event filter failed to allocate memory for enqueueing an event into the state machine"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-2-CANT_ENQ_EVT

SEVERITY: Major Alert
FORMAT: "%sCannot Enqueue event 0x%x for slot %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM Event filter was unable to enqueue an event into the state machine"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-CANT_SET_TMR

SEVERITY: Error
FORMAT: "%sCannot Set Card State Machine Timer"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM was unable to set the card state machine timer to CD_REMOVED_TIMER after resetting a card"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-CODE_DEF_ERR

SEVERITY: Error
FORMAT: "%sInconsistency detected%s"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM has declared an inconsistency in the software"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-BAD_ALM_ID

SEVERITY: Error
FORMAT: "Invalid SHM Cd Alarm Id detected 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM Cd Alarm Id Table is corrupted"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-ALM_REG_ERR

SEVERITY: Error
FORMAT: "Can't register SHM Cd Alarm Id id 0x%x, errno 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM can't register its alarm with the Alarm Server"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-ALM_REPORT_ERR

SEVERITY: Error
FORMAT: "Can't report SHM Cd Alarm almType %d, # of Critical Alms%d, # Major %d, # Minor %d, errno 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM can't report its alarm to the Alarm Server"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-UNK_ALM_ID_SET

SEVERITY: Error
FORMAT: "Unknown SHM Cd Alarm Id Raised pslot %d, AlarmId 0x%x(%s)"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM can't register its alarm with the Alarm Server"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-7-ALM_SET

SEVERITY: Information
FORMAT: "SHM Alarm Raised pslot %d, AlarmId 0x%x(%s)"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "An alarm has been raised in the Shelf Manager"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-7-ALM_CLR

SEVERITY: Information
FORMAT: "SHM Alarm Cleared pslot %d, AlarmId 0x%x(%s)"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "An alarm has been cleared in the Shelf Manager"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-4-UNK_ALM_ID_CLR

SEVERITY: Error
FORMAT: "Unknown SHM Cd Alarm Id Cleared pslot %d, AlarmId 0x%x(%s)"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM can't register its alarm with the Alarm Server"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-UNEXP_ALM_GET

SEVERITY: Error
FORMAT: "Unexpected SHM Alarm Get Error pslot %d, AlarmId 0x%x(%s), %s"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The Shelf Manager can't read from its alarm database"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-5-MCAST_WARN

SEVERITY: Warning
FORMAT: "%sMulticast Warning%s"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "Warning issued by the Multicast sender"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-4-MCAST_ERROR

SEVERITY: Error
FORMAT: "%sMulticast Error%s"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "Multicast Error Occurred as printed"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-MC_INV_CD_EVT

SEVERITY: Error
FORMAT: "%s%sSlot=%d, Reason = %s[%d], Qualifier = %s[%d]"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "An invalid card event was sent to the multicast engine"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-5-MCAST_SEND_ERR

SEVERITY: Warning
FORMAT: "%sMulticast packet of len %d at mb = 0x%x could not be sent"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "shmSmcMulticastDataSend returned an error"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-4-MC_STBY_EVT_ERR

SEVERITY: Error
FORMAT: "%sMulticast event 0x%x queued when PXM does not have mastership"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "An event was queued for multicast on the PXM that did not have mastership of the shelf"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-MCAST_UNK_EVT

SEVERITY: Error
FORMAT: "%sUnknown Multicast event 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "An unknown event was queued for multicast"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-MCAST_LEN_ERR

SEVERITY: Error
FORMAT: "%sMulticast Event length mismatch for evt 0x%x. Was %d, should be %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "A multicast event was queued whose length field did not match the known value"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-MC_OVERFLOW_ERR

SEVERITY: Error
FORMAT: "%sMulticast packet (ies=%d,len=%d) overflow while adding event 0x%x(len=%d)"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "An attempt was made to queue an event that will not fit into a multicast packet"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-7-MCAST_COPY

SEVERITY: Information
FORMAT: "%sCopying %d multicast events from low mem (0x%x) to high mem (0x%x)"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The mutlicast event sender is copying events from low order memory into high order memory to make room for the new event."
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-7-MCAST_VER

SEVERITY: Information
FORMAT: "%sCurrent Sender Version %d, Receiver version %d at slot %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The mutlicast event sender has detected a receiver's multicast protocol version"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-5-MCAST_TIMEOUT

SEVERITY: Warning
FORMAT: "%sTimeout in Multicast receiver (pslot %d, %d sec). Rcvd %d, Current %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The multicast receiver at the indicated slot timed out. The receiver will be reset. The message includes the seq no. last seen by the receiver and the current seq no being sent by the sender"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-4-MCAST_LOST_MSGS

SEVERITY: Error
FORMAT: "%sMulticast receiver in pslot %d lost too many msgs. Last rcvd %d, Current %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The multicast receiver at the indicated slot lost more messages than allowed by the protocol. Card may be reset"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-5-MC_VER_CHG

SEVERITY: Warning
FORMAT: "%sMulticast receiver in pslot %d can only support upto version %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The multicast receiver at the indicated slot cannot understand the sender's version. Sender will adjust to lower version"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-4-MCAST_XBAR_ERR

SEVERITY: Error
FORMAT: "%sMulticast protocol does not support %d Crossbar Slots (Max %d)"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The number of crossbars handed by xbarGetMaxXbarSlots() is not supported by this version of multicast protocol"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log. Issue the 'dsperr' command from the PXM to gather data that may provide information to determine the nature of the error. Do the same with 'dsplog' command. If you cannot determine the nature of the error from the error message text or from the 'dsperr'/'dsplog' output, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO No Required Info

SHM_-5-MC_ACT_RCV_ERR

SEVERITY: Warning
FORMAT: "%s Multicast protocol update received in the ACTIVE role (pslot %d)"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The standby update message was received by the active"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-5-MC_STBY_RCV_ERR

SEVERITY: Warning
FORMAT: "%s Multicast protocol update ACK received in the STANDBY role (pslot %d)"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The multi-cast update ACK message was received by the standby"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-5-MC_STBY_UPD_ERR

SEVERITY: Warning
FORMAT: "%s Standby multi-cast info not updated - possible switch-over event loss"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "A multi-cast standby update message was lost"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-4-MEMPOOL_INI_ERR

SEVERITY: Error
FORMAT: "%s Failed to initialize SHM Event Engine's evt pool. errno 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "Failed to create a mem chunk pool for the event pool"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-EVT_ENG_INV_EVT

SEVERITY: Error
FORMAT: "%s Invalid event pointer specified as parameter"
FLAG: Stack Trace
THROTTLING One Tick
EXPLANATION: "This is an error in the application that uses the SHM Event Engine"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-EE_GEN_ERR

SEVERITY: Error
FORMAT: "%s SHM Event Engine error %s; 0x%x slot %d, sme %d, errno 0x%x"
FLAG: Stack Trace
THROTTLING One Tick
EXPLANATION: "An error has occurred during an operation on an SHM Event Engine event. the error type is specified in the event log string"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-EE_EVT_FREE_ERR

SEVERITY: Error
FORMAT: "%s Failed to free an event, errno 0x%x"
FLAG: Stack Trace
THROTTLING One Tick
EXPLANATION: "This can be either an internal sHM SME Event Pool error or an application error (specifying an event outside pool's boundaries or attempting to free an event which is already in the pool"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-EE_EVT_ALOC_ERR

SEVERITY: Error
FORMAT: "%s Failed to allocate an event, errno 0x%x"
FLAG: Stack Trace
THROTTLING One Tick
EXPLANATION: "Most likely, the event pool is out of events"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-EE_TMR_ENQ_ERR

SEVERITY: Error
FORMAT: "%s SME tmr for SME 0x%x on PhySlot %d already on EE timer queue"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "SHM Internal Error Each state machine instance can only have one outstanding timer on the Event Engine's timer queue"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log. Issue the 'dsperr' command from the PXM to gather data that may provide information to determine the nature of the error. Do the same with 'dsplog' command. If you cannot determine the nature of the error from the error message text or from the 'dsperr'/'dsplog' output, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO No Required Info

SHM_-4-EE_TMR_INIT_ERR

SEVERITY: Error
FORMAT: "%s Failed to initialize the event timer pool. errno 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "Event timers could not be inited. Event Engine and therefore the SHM could not be inited either."
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-EE_TMR_ERR

SEVERITY: Error
FORMAT: "%s Timer error %s; 0x%x slot %d, sme %d, errno 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "An error has occurred while an operation was performed on an SHM SME Event Engine timer. the error type is specified in the event log string"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-EE_TMR_ERR2

SEVERITY: Error
FORMAT: "%s Event Timer Queue's SSI sync timer misfired"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "Event Timer Queue's SSI timer expired and no expired Event Timer could be found. The event timer queue is probably corrupted"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-7-SME_EVT_DROP

SEVERITY: Information
FORMAT: "Dropping SME Indication 0x%x, pslot %d, Reason %s"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "Report that an SME event is dropped because the local CTC is not yet up"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-5-MH_UNK_MSG_TYPE

SEVERITY: Warning
FORMAT: "%sInvalid message type 0x%x from CTC"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "CTC sent a message with unrecognized message type"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-5-MH_INV_CTC_VER

SEVERITY: Warning
FORMAT: "%sInvalid message version %d from CTC"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "CTC sent a message with unsupported version"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-5-MH_INV_SHM_VER

SEVERITY: Warning
FORMAT: "%sInvalid internal message version, expected %d, got %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "A sent a message with unsupported version"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-5-MH_INV_PEER_VER

SEVERITY: Warning
FORMAT: "%sInvalid message version from peer SHM, expected %d, got %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "Peer SHM sent a message with unsupported version"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-5-MH_INV_CTC_PORT

SEVERITY: Warning
FORMAT: "%sCTC Message arrived at port %d, not at the CTC port"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "This is a port mixup and internal RMI data structures most likely corrupted"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-5-MH_INV_SYNC_MSG

SEVERITY: Warning
FORMAT: "%sUnexpected IPC sync message arrived at CTC port"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "Sync messages are not expected to arrive at the CTC port, only SCCP messages"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-5-MH_INV_MSG_PTR

SEVERITY: Warning
FORMAT: "%s Invalid message pointer passed to the CTC RMI handler"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "There is probably an internal error in RMI"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-5-MH_INV_MSG_PTR2

SEVERITY: Warning
FORMAT: "%s Invalid message pointer passed to the PEER RMI handler"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "There is probably an internal error in RMI"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-5-MH_INV_ST_IND

SEVERITY: Warning
FORMAT: "%s Invalid CTC state indication 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "Although the indicated state is a legal CTC state, it should never occur in a state indication from CTC"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-5-MH_INV_CTC_ST

SEVERITY: Warning
FORMAT: "%s Invalid CTC state 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "CTC is reporting an unrecognized (invalid) state "
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-5-MH_EVT_ENQ_ERR

SEVERITY: Warning
FORMAT: "%s Error 0x%x-0x%x putting event 0x%x from slot %d on Evt. Engine"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "Failed to put the event on the SME Event Engine"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-5-MC_VER_SET_ERR

SEVERITY: Warning
FORMAT: "%s Error Setting mcast receiver version of slot %d to %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "Failed to set the correct multicast version of receiver"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-5-MH_INV_DATA_LEN

SEVERITY: Warning
FORMAT: "%s Invalid message payload length %d (expected %d)"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The payload length stated in the message header is not what the length of the payload data structure is supposed to be"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-5-MH_CTC_MSG_ERR

SEVERITY: Warning
FORMAT: "%s CTC message timeout, msg 0x%x, hpy slot %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "Failed to deliver a command message to CTC. The communication path to CTC is broken. The affected card is reset"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-4-MH_MSG_SEND_ERR

SEVERITY: Error
FORMAT: "%s RMI Msg Send fail epidx 0x%x, dstEpid %d, port 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "Failed to send a message through RMI. The failure reason can be an unknown destination epid, wrong local RMI epidx or invalid RMI port"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-5-MH_MSG_ALOC_ERR

SEVERITY: Warning
FORMAT: "%s Failed to allocate an RMI message, errno 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "IPC Message pool must be seriously depleted"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-5-MH_RMI_EPID_INI

SEVERITY: Warning
FORMAT: "%s Failed to initialize the RMI epidx, errno 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "RMI internal error or the epidx is being inited twice"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-5-CTCPORT_INI_ERR

SEVERITY: Warning
FORMAT: "%s Failed to initialize the SHM's CTC Port, errno 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "RMI internal error or the port is being inited twice"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-5-PEER_PORT_ERR

SEVERITY: Warning
FORMAT: "%s Failed to initialize the SHM's PEER Port, errno 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "RMI internal error or the port is being inited twice"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-4-PEER_PURGE_ERR

SEVERITY: Error
FORMAT: "%s Failed to purge peer SHM's context, errno 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "Failed reset the peer SHM's interface context"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-MH_INV_ROLE

SEVERITY: Error
FORMAT: "%s RMI Msg Send fail, invalid assigned role %d, slot %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "Failed to send a message through RMI. The failure reason is invalid assigned role "
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-MSG_HANDLER_ERR

SEVERITY: Error
FORMAT: "%s %s pslot %d, errno 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "SHM message handler has an error"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-5-INV_MSG_RCV

SEVERITY: Warning
FORMAT: "%s Invalid message received (%s)"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "Invalid SHM message received"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-5-UNK_DB_CHG_REQ

SEVERITY: Warning
FORMAT: "%sUnknown Db change Request 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "An unknown Db change Request was sent to SHM"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-5-INV_RMI_SLOT_ID

SEVERITY: Warning
FORMAT: "%s Message received with an invalid RMI slot ID (%d)"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "An RMI message was received with an invalid slot ID"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-5-INV_RMI_PORT_ID

SEVERITY: Warning
FORMAT: "%s Message received with an invalid RMI port ID (%d)"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "An RMI message was received with an invalid port ID"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-4-MH_MISSING_IE

SEVERITY: Error
FORMAT: "%s %s Message from slot %d, Missing IE mask 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "MH Message rejected because of Missing IEs"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-7-MH_UNKNOWN_IE

SEVERITY: Information
FORMAT: "%s %s Message from slot %d, Unknown IE %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "An Unknown IE was received by a MH handler"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-7-MH_RESEND_HELLO

SEVERITY: Information
FORMAT: "%s HELLO resent to slot %d, %d retries left (time = %d ticks)"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The HELLO message to the slot was not acknowledged and has been retransmitted"
RECOMMENDED ACTION: No action required
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-1-AUTO_ABORTREV

SEVERITY: Fatal
FORMAT: "SHM FATAL Abort Rev change at slot %d, errno 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The Fatal Error was reported to the SHM to abortrev"
RECOMMENDED ACTION: "No required action. User entered abortrev command."
REQUIRED INFO No Required Info

SHM_-4-CSM_INV_SLOT

SEVERITY: Error
FORMAT: "SHM CSM ERR Invalid slot %d _ event %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM CSM detects an invalid slot when trying to process the event"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-CSM_INV_STATE

SEVERITY: Error
FORMAT: "SHM CSM ERR Invalid state %d _ slot %d event 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM CSM detects an invalid state for the slot when trying to process the event "
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-CSM_INV_EVT

SEVERITY: Error
FORMAT: "SHM CSM ERR Invalid event 0x%x _ slot %d state %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM CSM detects an invalid event for the slot while in the state"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-CSM_STB_RCV_EVT

SEVERITY: Error
FORMAT: "SHM CSM ERR Rcvd evt in wrong role _ slot %d state %d event 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "standby SHM CSM receives an event which is supposed to be delivered to active SHM. The event is for the slot while in the state"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-CSM_INV_ST_FUNC

SEVERITY: Error
FORMAT: "SHM CSM ERR Invalid state function [slot %d state %d event 0x%x]"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM CSM detects an invalid state function for the slot"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-CSM_ST_FUNC_ERR

SEVERITY: Error
FORMAT: "SHM CSM ERR State function failed _ slot %d state %d event 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM CSM failed to process an event for slot"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-CSM_INV_NEW_ST

SEVERITY: Error
FORMAT: "SHM CSM ERR Invalid new state %d slot %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM CSM detects an invalid new state"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-7-CSM_EVT_DROP

SEVERITY: Information
FORMAT: "SHM CSM Default case for slot %d state %d event 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM CSM did not process the event while in this state"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-4-CSM_INV_CTC_ST

SEVERITY: Error
FORMAT: "SHM CSM ERR Unexpected CTC CD state %d for slot %d, exp state %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM CSM receives an unexpected CTC card state"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-CSM_INV_DRV_ST

SEVERITY: Error
FORMAT: "SHM CSM ERR Unexpected driver state %d for slot %d, exp state %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM CSM receives an unexpected CTC card state"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-CSM_INV_TIMER

SEVERITY: Error
FORMAT: "SHM CSM ERR Invalid timer for slot %d timer type %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM CSM detects an invalid timer type"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log. Issue the 'dsperr' command from the PXM to gather data that may provide information to determine the nature of the error. Do the same with 'dsplog' command. If you cannot determine the nature of the error from the error message text or from the 'dsperr'/'dsplog' output, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO No Required Info

SHM_-4-CSM_INV_TMR_ST

SEVERITY: Error
FORMAT: "SHM CSM ERR Timer for state %d pops in state %d slot %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "SHM CSM timer for one state expires in another state. This is due to a race condition that expected event comes just before timer pops. No harm done"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log. Issue the 'dsperr' command from the PXM to gather data that may provide information to determine the nature of the error. Do the same with 'dsplog' command. If you cannot determine the nature of the error from the error message text or from the 'dsperr'/'dsplog' output, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO No Required Info

SHM_-5-CSM_TMR_EXPIRED

SEVERITY: Warning
FORMAT: "SHM CSM ERR Timer expired for slot %d state %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM CSM timer has expired for the slot"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-4-CSM_INV_EVTDATA

SEVERITY: Error
FORMAT: "SHM CSM ERR Invalid event data for slot %d state %d event 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM CSM detects an invalid event data"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log. Issue the 'dsperr' command from the PXM to gather data that may provide information to determine the nature of the error. Do the same with 'dsplog' command. If you cannot determine the nature of the error from the error message text or from the 'dsperr'/'dsplog' output, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO No Required Info

SHM_-4-CSM_CTC_ST_ERR

SEVERITY: Error
FORMAT: "SHM CSM ERR SHM and CTC states incompatable_ slot %d, SHM st %d, CTC st %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "SHM reaches active state and rediscovering all the cards. SHM detects that CTC for this slot is not in a state that SHM expected or SHM can not continue driving what was going on at this slot"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-FC_ID_MISMATCH

SEVERITY: Error
FORMAT: "SHM CSM ERR Front card NVID mismatch for slot %d reserved cd %d inserted cd %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM CSM detects a front card type novram id mismatch"
RECOMMENDED ACTION: "Insert the Front Card that was previous sitting in the slot"
REQUIRED INFO No Required Info

SHM_-4-CSM_FC_MISMATCH

SEVERITY: Error
FORMAT: "SHM CSM ERR Front card mismatch for slot %d reserved cd %d inserted cd %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM CSM detects a front card type mismatch"
RECOMMENDED ACTION: "Remove the card and insert the card that this slot is reserved for"
REQUIRED INFO No Required Info

SHM_-7-FC_MISMATCH1

SEVERITY: Information
FORMAT: "SHM CSM ERR Front card NVID pseudo mismatch for slot %d reserved cd %d inserted cd %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM CSM detects a front card novram id pseudo mismatch"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-7-FC_MISMATCH2

SEVERITY: Information
FORMAT: "SHM CSM INFO Front card Pseudo mismatch for slot %d reserved cd %d inserted cd %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM CSM detects a front card type pseudo mismatch"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-4-FC_UNSUPPORTED

SEVERITY: Error
FORMAT: "SHM CSM ERR %s front card type %d in slot %d not supported"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM CSM detects an unsupported front card"
RECOMMENDED ACTION: "Insert a card that is supported by the system"
REQUIRED INFO No Required Info

SHM_-4-CSM_IND_ERR

SEVERITY: Error
FORMAT: "SHM CSM ERR Failed to gen indicator %d from pslot %d errno 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM CSM failed to generate an indicator which will be needed to drive another card state machine"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-CSM_HELLO_ERR

SEVERITY: Error
FORMAT: "SHM CSM ERR Failed to send Hello msg type %d to pslot %d"
FLAG: No Flag
THROTTLING No Throttling
EXPLANATION: "Failed to send HELLO msg to the specified slot"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-7-CSM_HELLOACK

SEVERITY: Information
FORMAT: "SHM CSM hello ack %s"
FLAG: No Flag
THROTTLING No Throttling
EXPLANATION: "The SHM CSM receives unexpected info from hello-ack message"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-4-CSM_ST_CMD_ERR

SEVERITY: Error
FORMAT: "SHM CSM ERR Failed to send state cmd %d to pslot %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "Failed to send state command to the specified slot"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-CSM_DRV_CMD_ERR

SEVERITY: Error
FORMAT: "SHM CSM ERR Failed to send driver cmd %d to pslot %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "Failed to send driver command to the specified slot"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-CSM_XOVER_CMD_E

SEVERITY: Error
FORMAT: "SHM CSM ERR Failed to send Xover cmd to pslot %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "Failed to send Xover command to the specified slot"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-CSM_MCAST_ERR

SEVERITY: Error
FORMAT: "SHM CSM ERR Failed to enqueue evt %s[0x%x] for multicast from pslot %d "
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM CSM failed enqueue an event for multicast"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-CSM_TMR_ERR

SEVERITY: Error
FORMAT: "SHM CSM ERR Failed to set timer %d for pslot %d errno 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM CSM failed to set a state timer"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-CSM_CMD_ERROR

SEVERITY: Error
FORMAT: "SHM CSM ERR Unexpected result for %s pslot %d, status %d errno 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM CSM received an ERROR result for the specified command/event from CTC"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-7-CSM_CD_ST_CHG

SEVERITY: Information
FORMAT: "SHM CSM Slot %d card state changes to %s [%d]"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM CSM changes slot to a new state"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-7-CSM_RESET_CD

SEVERITY: Information
FORMAT: "SHM CSM Reseting card in slot %d [st %d] _ %s, callerPc 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM CSM reset card in a slot due to the provided reason"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-7-CSM_RESET_SKIP

SEVERITY: Information
FORMAT: "SHM CSM Skip Reseting card in slot %d [st %d] _ %s, callerPc 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM CSM skip reseting card in a slot due to the provided reason"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-7-SHM_INV_IMAGE

SEVERITY: Information
FORMAT: "%s invalid image version %s for pslot %d"
FLAG: Write to Bram
THROTTLING No Throttling
EXPLANATION: "SHM found an invalid image version"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-7-SHM_INV_IPC_VER

SEVERITY: Information
FORMAT: "%s invalid IPC version for pslot %d (%s)"
FLAG: Write to Bram
THROTTLING No Throttling
EXPLANATION: "SHM found a card supporting an incompatible version of IPC from the other cards currently found in the shelf."
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO " a) dspcd on failed slot
b) dspcd on all other slots "

SHM_-4-SHM_DNLD_FAILED

SEVERITY: Error
FORMAT: "SHM ERR failed to download image to slot %d, reason %s [0x%x]"
FLAG: No Flag
THROTTLING No Throttling
EXPLANATION: "SHM failed to download image to a slot"
RECOMMENDED ACTION: "Try downloading the image later. If the problem persists Call your Cisco Technical Support representative."
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-7-CARD_FAIL

SEVERITY: Information
FORMAT: "SHM slot %d failed reason %s"
FLAG: Write to Bram
THROTTLING No Throttling
EXPLANATION: "Reason that SHM put a slot to failed state"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-4-EXTEND_TMR_ERR

SEVERITY: Error
FORMAT: "SHM ERR %s %s 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM CSM detects an error when extending timer"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-7-SSM_STATE_CHG

SEVERITY: Information
FORMAT: "SHM INFO SSM state changes to %s [%d]"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM State Machine's state changes to new state"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-5-SSM_EVT_DROP

SEVERITY: Warning
FORMAT: "SHM SSM ERR default case for [cur state %s [%d] event 0x%-4.4x]"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM SSM did not process the event while in this state"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-4-SSM_INV_NEW_ST

SEVERITY: Error
FORMAT: "SHM SSM ERR Invalid new state %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM SSM detects an invalid new state"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-SSM_INV_STATE

SEVERITY: Error
FORMAT: "SHM SSM ERR Invalid current state %d, eventl 0x%-4.4x(%s)"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM SSM detects an invalid state when trying to process a event "
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-5-SSM_INV_EVT

SEVERITY: Warning
FORMAT: "SHM SSM ERR Invalid event 0x%-4.4x, current state %s(%d)"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM SSM detects an invalid event"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-4-SSM_INV_ST_FUNC

SEVERITY: Error
FORMAT: "SHM SSM ERR Invalid state function [state %s[%d] event 0x%-4.4x(%s)]"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM SSM detects an invalid state function"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-SSM_TIMER_FAIL

SEVERITY: Error
FORMAT: "SHM SSM ERR Failed to set timer %d in state %s [%d] for pslot %d errno 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM SSM failed to set a state timer"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-SSM_INV_TMR_VAL

SEVERITY: Error
FORMAT: "SHM SSM ERR Failed to set timer %d in state %s [%d] for pslot %d errno 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "An SSM timer was set to zero, it was reset to its default value"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-SSM_INV_TIMER

SEVERITY: Error
FORMAT: "SHM SSM ERROR Invalid Timer Index Used in State %s [%d], TimerId %d"
FLAG: Stack Trace
THROTTLING One Tick
EXPLANATION: "An invalid SHM SSM state timer was used"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-CSM_INV_TIMER2

SEVERITY: Error
FORMAT: "SHM CSM ERROR Invalid Timer Index Used TimerId %d"
FLAG: Stack Trace
THROTTLING One Tick
EXPLANATION: "An invalid SHM CSM state timer was used"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-1-SSM_TIMER_POP

SEVERITY: Fatal
FORMAT: "SHM SSM FATAL Timeout for Shm State Machine in State %s [%d], TimerId %d"
FLAG: Stack Trace
THROTTLING One Tick
EXPLANATION: "The SHM State Machine timer has expired"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-SSM_INV_PTR

SEVERITY: Error
FORMAT: "SHM SSM ERR Invalid pointer encountered in State %s[%d]"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "Invalid Pointer encountered in the SHM State Machine"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-7-ARB_RED_DISABLE

SEVERITY: Information
FORMAT: "SHM ARB PXM redundancy is disabled _ second PXM will not come to standby state"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "PXM redundancy is disable _ second PXM is not brought up"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-4-ARB_HW_MISMATCH

SEVERITY: Error
FORMAT: "SHM ARB ERR Standby PXM is in H/W Mismatch Mismatch PXM Pslot %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "SHM Arbitrations finds the standby PXM in H/W mismatch"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-ARB_SW_MISMATCH

SEVERITY: Error
FORMAT: "SHM ARB ERR Standby PXM Has wrong Img version Mismatch PXM Pslot %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "SHM Arbitrations finds the standby PXM with wrong S/W Ver"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log. Issue the 'dsperr' command from the PXM to gather data that may provide information to determine the nature of the error. Do the same with 'dsplog' command. If you cannot determine the nature of the error from the error message text or from the 'dsperr'/'dsplog' output, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO No Required Info

SHM_-4-ARB_PEER_FAIL

SEVERITY: Error
FORMAT: "SHM ARB ERR Both PXM cards are in failed state my cd health 0x%x, peer cd health 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "SHM Arbitrations finds both PXMs in failed state"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-7-ARB_PEER_LOST

SEVERITY: Information
FORMAT: "SHM ARB ERR Peer PXM card lost mastership arbitration my cd health 0x%x, peer cd health 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The peer Pxm card lost mastership arbitration"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-6-ARB_LOST_REASON

SEVERITY: Notice
FORMAT: "Stby non-native disk inserted at slot %d, BP Ser# on Disk %s, on Shelf %s, errno 0x%x, %s"
FLAG: Write to Bram
THROTTLING One Tick
EXPLANATION: "Stby Pxm card lost mastership arbitration, Non-native disk inserted"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-6-DSK_CNF_CLR

SEVERITY: Notice
FORMAT: "S/W Arbitration Lost Non-Native Disk Inserted at slot %d, disk cnf cleared. my Disk Backplane Serial # %s"
FLAG: Write to Bram
THROTTLING One Tick
EXPLANATION: "Local Pxm card lost mastership arbitration, Non-native disk's config is cleared, if the active pxm is reset at this moment due to a double failure, and the this PXM takes over the mastership to be active, the node's database will be all cleared."
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-4-SSM_ACT_CD_ERR1

SEVERITY: Error
FORMAT: "SHM SSM ERR Pxm card failed - local CTC is not up max poll count %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM SSM failed the card because the local ctc didn't transition to the CTC_UP state in time."
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-SSM_ACT_CD_ERR2

SEVERITY: Error
FORMAT: "SHM SSM ERR Pxm card failed - local card not healthy -can't gain mastership, Heatlh0x%x,%s"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM SSM can't transition to the active state because the local card is considered not healthy."
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-SSM_STBY_CD_ERR

SEVERITY: Error
FORMAT: "SHM SSM ERR PXM card failed - peer card not healthy - %s"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The Peer SHM SSM can't receive the standby updates because the peer card is considered not healthy."
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-1-CD_SWITCH_FAIL

SEVERITY: Fatal
FORMAT: "SHM SSM ERR Switchover Failed - my DISK State %d, BRAM sync %d "
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM SSM can't transition to the active state because the local card's DB is not synced."
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-7-ARB_PEER_WIN

SEVERITY: Information
FORMAT: "SHM SSM INFO PXM arbitration reset local card - peer card won arbitration, %s "
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The local PXM lost mastership arbitration to its peer."
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-4-PEER_CD_TIMEOUT

SEVERITY: Error
FORMAT: "%s SHM PROTOCOL TIMEOUT, msgType 0x%x, PSlot %d, RMI Port %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM can not communicate with the peer card"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-CTC_PROTO_TMOUT

SEVERITY: Error
FORMAT: "%s SHM CTC PROTOCOL TIMEOUT, PSlot %d, evtId 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM can not communicate with the peer card"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-XBAR_SYNC_ASIC

SEVERITY: Error
FORMAT: "SHM INFO sync XBAR ASIC for slot %d, plane %d, enableBmap 0x%x, disableBmap 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "Switch ASIC becomes inconsistent with software operational status"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-7-XBAR_SYNC_DISAB

SEVERITY: Information
FORMAT: "SHM INFO disable links for xbarslot %d, plane %d, pslotBmap 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "Shutdown links that were incorrectly enabled"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-7-XBAR_SYNC_ENABL

SEVERITY: Information
FORMAT: "SHM INFO enable links for xbarslot %d, plane %d, pslotBmap 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "Enable links which should have been enabled"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-7-RESYNC_SFRAME

SEVERITY: Information
FORMAT: "SHM INFO resync XBAR SFrame for slot %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "Resync SFrames for switch planes"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-4-LSM_UNKN_EVT

SEVERITY: Error
FORMAT: "SHM LSM ERR unknown lsm event type 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM LSM fails to recognize the event for supporting the legacy CBSM"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-5-LSM_CD_TP_CHG

SEVERITY: Warning
FORMAT: "SHM LSM ERR ST_CHG event, cd type changed from %s to %s, pslot %u"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The STATE_CHANGE event indicated that the card type was changed"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-7-LSM_INVALID_ST_

SEVERITY: Information
FORMAT: "LSM INFOstate chg/alive evt from state %d to state %d ignored, slot %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: " The LSM_ST_CHG event from the SCM is ignored by SHM as it is an unnecessary state change message"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-7-LSM_EVT_DROP

SEVERITY: Information
FORMAT: "SHM INFO pslot %u, Cd_State%s(%d), Rcvd_Cd_State%s(%d), Event%s(%d) is dropped"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM LSM did not process the event while in this state"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-4-LSM_CD_ST_ERR

SEVERITY: Error
FORMAT: "SHM LSM ERR pslot %u, invalid card state %s in ALIVE message"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The card state in the ALIVE message for the legacy CBSM is invalid"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-LSM_UNKN_CD_ST

SEVERITY: Error
FORMAT: "SHM LSM ERR pslot %u, failed to convert unknown SSI_CARD_STATE %u"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "SHM failed to convert an unknown SSI_CARD_STATE to SHM_CD_STATE. SHM_CD_FAILED is returned"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-7-LSM_RDB_CHG

SEVERITY: Information
FORMAT: "LSM RED Db update slot%d, OLD-NEW %u-%u, %u-%u, %u-%u, %u-%u, %u-%u, %u-%u, %u-%u, %u-%u, %u-%u, %u-%u, %u-%u"
FLAG: No Flag
THROTTLING No Throttling
EXPLANATION: "The SHM LSM Red DB for the specified slot is changed"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-4-LSM_SET_RDB_ERR

SEVERITY: Error
FORMAT: "SHM LSM ERR failed to set SHM LSM Red DB because sysBramShmSet failed, in function %s"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "SHM failed to update the SHM legacy CBSM Redundancy Database"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-LSM_UPD_RDB_ERR

SEVERITY: Error
FORMAT: "SHM LSM ERR failed to update SHM LSM Red DB, func %s, startRec %d, numRec %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "SHM failed to update the specified SHM legacy CBSM Redundancy Database"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-LSM_RD_RDB_ERR

SEVERITY: Error
FORMAT: "SHM LSM ERR failed to read SHM LSM Red DB because sysBramShmGet failed, in function %s"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "SHM failed to read the SHM legacy CBSM Redundancy Database"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-LSM_RDB_CS_ERR

SEVERITY: Error
FORMAT: "SHM LSM ERR the SHM LSM Red DB checksum failed, bramChksum %u, calcChksum %u"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM legacy CBSM Redundancy Database is corrupted because the checksum failed"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-7-LSM_CLR_RDB

SEVERITY: Information
FORMAT: "SHM LSM INFO SHM LSM Red DB is cleared (by function %s)"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM legacy CBSM Redundancy Database is cleared"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-7-LSM_CLR_RDBSLOT

SEVERITY: Information
FORMAT: "SHM LSM INFO SHM LSM Red DB slot %d was cleared"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "A single slot within the SHM legacy CBSM Redundancy Database was cleared"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-4-LSM_CLR_RDB_CS

SEVERITY: Error
FORMAT: "SHM LSM ERR failed to clear SHM LSM Red DB checksum because sysBramShmChksumClr failed, in function %s"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "SHM failed to clear the SHM legacy CBSM Redundancy Database checksum"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-LSM_INV_SLOT

SEVERITY: Error
FORMAT: "SHM LSM ERR invalid slot %u in function %s"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "SHM detected an invalid slot number"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-LSM_SHMSEND_ERR

SEVERITY: Error
FORMAT: "SHM LSM ERR API shmSend failed in funciton %s, errno %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "API shmSend failed"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-5-LSM_UNKN_PRS_TP

SEVERITY: Warning
FORMAT: "SHM LSM ERR received unknown presence message, type %u"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "SHM received an unknown service module presence message"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-5-LSM_SSI_MS_ERR

SEVERITY: Warning
FORMAT: "SHM LSM ERR ssiMsgSend failed in function %s, return code %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "SHM failed to send a message because ssiMsgSend failed"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-5-LSM_SSI_FBA_ERR

SEVERITY: Warning
FORMAT: "SHM LSM ERR ssiFrameBufferAlloc failed in function %s, bufSize %u"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "SHM failed to allocate a frame buffer"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-5-LSM_SSI_STO_ERR

SEVERITY: Warning
FORMAT: "SHM LSM ERR ssiScheduleTimeout failed in function %s"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "SHM failed to schedule a sync timeout"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-7-LSM_CD_RESET

SEVERITY: Information
FORMAT: "SHM LSM INFO pmmResetCd called, pslot %u, resetCode %u, callerPc 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "Info about the caller of function pmmResetCd"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-4-LSM_INTRNL_ERR

SEVERITY: Error
FORMAT: "SHM LSM ERR internal error in function %s, line %u"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "There is an internal error in the SHM Legacy CBSM Support module"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-LSM_ALMT_NS_ERR

SEVERITY: Error
FORMAT: "SHM LSM ERR legacy alarm type not supported error, slot %u, alarmType %u"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "SHM no longer supports this legacy alarm type"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-LSM_STUBBED_ERR

SEVERITY: Error
FORMAT: "SHM LSM ERR stubbed out function %s called, pslot %u"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "SHM no longer supports this function"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-LSM_SP_TASK_ERR

SEVERITY: Error
FORMAT: "SHM LSM ERR spawn task error task %s, func %s, errno %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM can't spawn a stats download task"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-7-SRM_CD_RM_W_PR

SEVERITY: Information
FORMAT: "SHM SRM ERR slot %u is REMOVED with peer in Standby"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "An SRM card is removed when its peer is in Standby. Report a non-fatal major error"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-7-SRM_CD_FL_W_PR

SEVERITY: Information
FORMAT: "SHM SRM ERR slot %u is FAILED with peer in Standby"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "An SRM card failed when its peer is in Standby. Report a non-fatal major error"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-4-EPID_CREAT_ERR2

SEVERITY: Error
FORMAT: "SHM ERR Can't create SHM Epid."
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "SHM_INIT SHM was unable to create the EPID."
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-TIMER_INIT_ERR1

SEVERITY: Error
FORMAT: "SHM ERR Can't create sync timer in SHM."
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "SHM_INIT SHM was unable to create the sync timer."
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-MH_INIT_ERR

SEVERITY: Error
FORMAT: "SHM ERR Can't initialize the SHM Msg Handler."
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "SHM_INIT SHM was unable to initialize msg handler."
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-EE_INIT_ERR

SEVERITY: Error
FORMAT: "SHM ERR Can't init SHM Event Engine."
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "SHM_INIT SHM was unable to initialize event engine."
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-EF_INIT_ERR

SEVERITY: Error
FORMAT: "SHM Panic Can't init SHM Event Filter."
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "SHM_INIT SHM was unable to initialize event filter."
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-TIMER_INIT_ERR2

SEVERITY: Error
FORMAT: "SHM Panic Can't init SHM Event Timers."
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "SHM_INIT SHM was unable to initialize event timers."
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-CSM_INIT_ERR

SEVERITY: Error
FORMAT: "SHM Panic Can't init SHM CSM."
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "SHM_INIT SHM was unable to initialize SHM CSM."
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-STBY_UPDATE_ERR

SEVERITY: Error
FORMAT: "%s"
FLAG: Write to Bram
THROTTLING One Tick
EXPLANATION: "SHM_SRVC SHM was unable to send standby update msg."
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-FUNC_CALL_ERR

SEVERITY: Error
FORMAT: "Function is called when SHM is not standby, %s"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "SHM_ERR SHM called a function with invalid role."
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-API_CALL_ERR

SEVERITY: Error
FORMAT: "API %s, called by SHM returned Error (0x%d)"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "SHM_ERR An API called by SHM failed."
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-DB_CHKSUM_ERR

SEVERITY: Error
FORMAT: "Standby update checksum failure detected in %s, Sent 0x%x, Recv 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "SHM_ERR SHM detected a checksum failure on standby update message."
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-5-STBY_UPD_ERR1

SEVERITY: Warning
FORMAT: "Standby update received with invalid index in %s, index %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "SHM_ERR SHM received an invalid index standby update message."
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-5-STBY_UPD_ERR2

SEVERITY: Warning
FORMAT: "Standby update received with invalid type in %s, index %d, type 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "SHM_ERR SHM received an invalid type standby update message."
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-4-STBY_UPD_ERR3

SEVERITY: Error
FORMAT: "Standby update received with invalid DB version in %s, My ver %d, Recv ver %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "SHM_ERR SHM received an invalid DB version in standby update message."
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-5-RX_NACK_ERR

SEVERITY: Warning
FORMAT: "%s type %d, updIndx %d, errCode %d."
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "SHM_SRVC SHM received NACK from the standby."
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-7-RESOURCE_REPORT

SEVERITY: Information
FORMAT: "Resrc Upd sl %d, appId 0x%x, taskId 0x%x, sType %d, severity %d, ref. pslot %d, callerPc 0x%x,evtNo 0x%x"
FLAG: Write to Bram
THROTTLING No Throttling
EXPLANATION: "SHM has received a resource update report from an app"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-7-RESOURCE_REPORT

SEVERITY: Information
FORMAT: "Resrc Upd ref_slot %d, evtNo 0x%x, Desc%s"
FLAG: Write to Bram
THROTTLING No Throttling
EXPLANATION: "SHM has received a resource update report from an app needs extra description"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-7-NATIVITY_INFO

SEVERITY: Information
FORMAT: "%s"
FLAG: Write to Bram
THROTTLING No Throttling
EXPLANATION: "Information regarding Nativity of the PXMs"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-7-MY_NEW_NATKEY

SEVERITY: Information
FORMAT: "My Nativity Key Created %s"
FLAG: Write to Bram
THROTTLING No Throttling
EXPLANATION: "Nativity Keys from the active PXM to the peer sent as part of the arbitration process"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-7-PEER_NEW_NATKEY

SEVERITY: Information
FORMAT: "Peer Nativity Key Created %s"
FLAG: Write to Bram
THROTTLING No Throttling
EXPLANATION: "Nativity Keys from the active PXM to the peer sent as part of the arbitration process"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-7-NATIVITY_KEY

SEVERITY: Information
FORMAT: "%s %s"
FLAG: Write to Bram
THROTTLING No Throttling
EXPLANATION: "Nativity Keys from the active PXM to the peer sent as part of the arbitration process"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-7-IGNORE_RS_RPT

SEVERITY: Information
FORMAT: "Ignore resource report ref. pslot %d, evtNo 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "SHM has ignored a resource update report from an app"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-4-PROTOCOL_ERR

SEVERITY: Error
FORMAT: "SHM slot %d reported a protocol err on slot %d, evtNo 0x%x"
FLAG: Write to Bram
THROTTLING No Throttling
EXPLANATION: "SHM has received a protocol error report from an app"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-WRONG_ROLE

SEVERITY: Error
FORMAT: "%s invoked from a wrong SHM state %s [%d], "
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "A SHM function is called in wrong card role."
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-7-FORCE_VER_CHG

SEVERITY: Information
FORMAT: "SHM overwrt swRev slot %d prim 0x%x sec 0x%x using cur 0x%x"
FLAG: Write to Bram
THROTTLING No Throttling
EXPLANATION: "SHM has overwriten primSwRev and secSwRev using the curSwRev for a slot"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-4-XBAR_REMAP_ERR

SEVERITY: Error
FORMAT: "xbar remap failed due to DB Inconsistency actPslot %d, PrimPslot %d, SecPslot %d, otherInfo %d, %s"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM SSM fails xbar remap at a lslot"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-XBAR_REMAP_ERR2

SEVERITY: Error
FORMAT: "SHM SSM ERR xbar remap failed due to DB Inconsistency actPslot %d, PrimPslot %d, SecPslot %d, %s"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The SHM SSM fails xbar remap at a lslot due to DB inconsistency"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-XBAR_REMAP_TWIC

SEVERITY: Error
FORMAT: "xbarSlot %d, plane %d, pslot %d, errFlag %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "XBAR remap twice error."
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-XBAR_REMAP_TWIC

SEVERITY: Error
FORMAT: "Recovery from Crossbar slot remap error. Configuring crossbar remap for all slots"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "Recovery action for XBAR remap twice error taken. Crossbar remap configuration is now OK for all crossbar planes."
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-7-XBAR_SERV_CDERR

SEVERITY: Information
FORMAT: "%s errPSlot %d, evtNo 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "SHM received an error for XBAR service card."
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-2-XBAR_CDERR1

SEVERITY: Major Alert
FORMAT: "%sInsufficient Xbar B/W.Potential for traffic outage if max B/W on SM cards is used. Error in Xbar fabric card%d.EvtNo 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "SHM received an error for XBAR switch card. Remaining switch planes cannot support SMs if this switch card is taken out of service."
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-2-XBAR_CDERR2

SEVERITY: Major Alert
FORMAT: "%sSufficient Xbar B/W.Traffic outage will occur if the system degrades further. Error in Xbar fabric card%d.EvtNo 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "SHM received an error for XBAR switch card. Remaining switch planes can support SMs if this switch card is taken out of service."
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-7-XBAR_MGMT_CNF

SEVERITY: Information
FORMAT: "%s LDS %d, auto shutdown %d, alarmThresh %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "Configuration of XBAR MGMT was chnaged."
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-7-XBAR_ADMIN_CNF

SEVERITY: Information
FORMAT: "%s xbarSlot %d, planeID %d, servSlot %d, adminStatus %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "Disable/Enable XBAR src/dst requests."
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-4-XBAR_BAD_PARMS

SEVERITY: Error
FORMAT: "%s xbarSlot %d, planeID %d, servSlot %d, otherInfo %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "Invalid XBAR parameters detected"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-2-XBAR_AUTO_DOWN

SEVERITY: Major Alert
FORMAT: "Shutting down errored cross bar link to SM slot%d,on Xbar fabric card%d,plane%d.errtype %d"
FLAG: No Flag
THROTTLING No Throttling
EXPLANATION: "Auto shutdown bad Link on XBAR plane"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-2-LINK_IN_ERR_UP

SEVERITY: Major Alert
FORMAT: "Not shutting the Last errored Crossbar Link to SM Slot%d,on Xbar fabric card%d, Plane%d, Errtype %d"
FLAG: No Flag
THROTTLING No Throttling
EXPLANATION: "If the last link towards a SM has errors, leave it enabled in the degraded mode"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-2-CARD_FAIL

SEVERITY : Major Alert
FORMAT : "SHM: slot %d failed reason %s"
FLAG : Write Bram
THROTTLING : No Throttling
EXPLANATION : "SHM failed to bring up the card "
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO : Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-XBAR_PXMHV_NFME

SEVERITY: Error
FORMAT: "Exhausting error-free humvee ports on slot %d PXM45.PXM reports NF-MAJORERROR"
FLAG: Write to Bram
THROTTLING No Throttling
EXPLANATION: "Exhausting error-free humvee ports on PXM, reporting a NON-FATAL-MAJOR error for PXM slot "
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-XBAR_PXMHV_ST_C

SEVERITY : Error
FORMAT : "PXM Cd %d,HvPort %d state has been changed from %d to %d in the Candidate DataBase"
FLAG : Write Bram
THROTTLING : EVENT_NO_LIMIT
EXPLANATION : "An error condition in the crossbar path has made an humvee port on the PXM unusable."
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO : Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-XBAR_PXMNEWHV_E

SEVERITY: Error
FORMAT: "Err condn recovery XBAR path new Hvport enabled xbarPSlot %d,Plane %d towards PXMSlot %d Disabled xbarPslot %d,Plane %d"
FLAG: No Flag
THROTTLING No Throttling
EXPLANATION: "An error condition in the crossbar path has made the current humvee port on the PXM unusable.A new humvee path is being enabled."
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-XBAR_PXM_HVINER

SEVERITY: Error
FORMAT: "An errored Humvee port %d was used on PXM %d, good Humvee port avail %d"
FLAG: No Flag
THROTTLING No Throttling
EXPLANATION: "An errored Humvee port was enabled when a good port was available."
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-2-XBAR_PXM_HV_DBE

SEVERITY: Major Alert
FORMAT: "PXM Hv Can DB inconsistent.PXM %d,ErrPort %d,HvPort0%d, HvPort1%d,HvPort2%d,
FLAG: Write to Bram
THROTTLING No Throttling
EXPLANATION: "The PXM Humvee candidate DB was inconsistent with the available state."
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-2-XBAR_PLANE_AUTO

SEVERITY: Major Alert
FORMAT: "Shutting down errored cross bar plane on Xbar fabric card%d,plane%d.errtype %d"
FLAG: Write to Bram
THROTTLING No Throttling
EXPLANATION: "Auto shutdown XBAR plane with plane based errors"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-2-XBAR_SWITCH_CD_

SEVERITY: Major Alert
FORMAT: "Non fatal Major Error on the Xbar Fabric Card %d, errType %d, could result in possible traffic loss"
FLAG: Write to Bram
THROTTLING No Throttling
EXPLANATION: "Raising a Non fatal error against the Xbar Fabric ccard, switchover if redundany is there, otherwise there could be a possible traffic drop"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-2-XBAR_SERVICE_CD

SEVERITY: Major Alert
FORMAT: "Non fatal Major Error on the Xbar Service Card %d, errType %d could result in possible traffic loss"
FLAG: Write to Bram
THROTTLING No Throttling
EXPLANATION: "Raising a Non fatal error against the Xbar Service card, switchover if redundany is there, otherwise there could be a possible traffic drop"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-7-ACT_CTRL_RESET

SEVERITY: Information
FORMAT: "Active controller card reset, reason %s[%d], stby cd state %s[%d]"
FLAG: Write to Bram
THROTTLING One Tick
EXPLANATION: "Active controller is reset, would be a reason for core card switchover or node rebuild."
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-7-XBAR_NOT_UP

SEVERITY: Information
FORMAT: "%s reported against xbar slot %d, %s"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "There was an error reported on xbar slot which is either not present or the xbar is not enabled yet, not shuting down the link"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-7-HV_PORT_INVALID

SEVERITY: Information
FORMAT: "Humvee Error reported against invalid/unused port %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "There was an error reported on a invalid humvee port, so not processing the error"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-7-GAIN_HW_MASTER

SEVERITY: Information
FORMAT: "pslot %d gains hardware mastership. SSM state %s[%d], CSM state %s[%d]"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "Controller card has gained hardware mastership"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-7-SWITCH_CD_RCV

SEVERITY: Information
FORMAT: "SHM received CLI command to switch from slot %d to slot %d"
FLAG: Write to Bram
THROTTLING One Tick
EXPLANATION: "A switch CLI command has arrived at SHM"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-7-DB_CONV_INFO

SEVERITY: Information
FORMAT: "%s DB conv. from %s to %s %s"
FLAG: Write to Bram
THROTTLING No Throttling
EXPLANATION: "SHM DB conversion progress status."
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-4-DB_CONV_ERR

SEVERITY: Error
FORMAT: "%s from %s to %s, ERR %s 0x%x"
FLAG: Stack Trace | Write to Bram
THROTTLING One Tick
EXPLANATION: "SHM DB conversion function has failed."
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-DB_CONV_ERR2

SEVERITY: Error
FORMAT: "%s %s 0x%x"
FLAG: Stack Trace | Write to Bram
THROTTLING One Tick
EXPLANATION: "SHM DB conversion function has failed."
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-7-ARB_INFO_REQ

SEVERITY: Information
FORMAT: "Mastership Info has been sent to peer myPslot = %d, peerPslot = %d, rc = %d"
FLAG: No Flag
THROTTLING No Throttling
EXPLANATION: "Arbitration info request has been sent to peer"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-7-ARB_INFO_RECV

SEVERITY: Information
FORMAT: "Mastership info request received myPslot = %d, peerPslot = %d, rc (from sending resp) = %d"
FLAG: No Flag
THROTTLING No Throttling
EXPLANATION: "Arbitration info request has been received by standy"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-7-ARB_RESP_PROC

SEVERITY: Information
FORMAT: "Arbitration response from peer has been processed myPslot = %d, peerPslot = %d"
FLAG: No Flag
THROTTLING No Throttling
EXPLANATION: "Arbitration response from peer shm has been processed"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-7-SEND_STBY_SYNC

SEVERITY: Information
FORMAT: "Send Standby Sync mesage to standby SHM, actPXMSlot = %d, stbyPXMSlot = %d"
FLAG: No Flag
THROTTLING No Throttling
EXPLANATION: "Sent Standby Sync to standby SHM"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-7-STBY_UPD_ACK

SEVERITY: Information
FORMAT: "Standby Sync Done, actPXMSlot = %d, stbyPXMSlot = %d"
FLAG: No Flag
THROTTLING No Throttling
EXPLANATION: "Standby Sync is Done"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-4-UNK_BCDTYPE

SEVERITY: Error
FORMAT: "%sUnknown BackCard Type on [%s] at slot %d, %s, nvRamId %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The novramid received for the backcard is wrong"
RECOMMENDED ACTION: "Remove the backcard and insert the one that is supported"
REQUIRED INFO No Required Info

SHM_-1-CD_UNEXP_FAIL

SEVERITY: Fatal
FORMAT: "SHM SSM INFO Unexpected Max Reset Failure on local PXM, card Health check functionality is broken"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The local PXM has declared failure due to too many resets, but this condition should already have been caught (and handled) by the card Health check."
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-7-MAX_CD_RST_CLR

SEVERITY: Information
FORMAT: "Card Reset History cleared for slot %d"
FLAG: Write to Bram
THROTTLING One Tick
EXPLANATION: "The card reset history was cleared for the specified slot. This occurs automatically when a card fails because too many resets occurred."
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-7-NFATAL_2_FATAL

SEVERITY: Information
FORMAT: "Non-fatal event 0x%x has been escalated to fatal. pslot %d, state %d"
FLAG: Write to Bram
THROTTLING No Throttling
EXPLANATION: "SHM has escalated a non-fatal event to fatal due to current state of the slot"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-7-CSRSM_CD_DOWN

SEVERITY: Information
FORMAT: "Slot %d DOWNED for %s"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "A SM Configuration Clear/Restore has administratively downed a card."
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-7-CSRSM_CD_UP

SEVERITY: Information
FORMAT: "Slot %d UPPED for %s"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "A SM Configuration Clear/Restore has administratively upped a card."
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-7-CSRSM_NOT_ALLOW

SEVERITY: Information
FORMAT: "CSRSM operation not allowed for slot %d current cmd/status = %s/%s, tasking = %s/%s"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "A SM Configuration Clear/Save/Restore operation was rejected due to invalid tasking."
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-4-RES_PTR_CORRUPT

SEVERITY: Error
FORMAT: "Reserved slot pointer corruption detected for slot %d, ptr %d, rsvd type %s"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "Corruption was detected in the SHM reserved slot pointer for the indicated slot."
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log. Issue the 'dsperr' command from the PXM to gather data that may provide information to determine the nature of the error. Do the same with 'dsplog' command. If you cannot determine the nature of the error from the error message text or from the 'dsperr'/'dsplog' output, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-7-PING_INFO

SEVERITY: Information
FORMAT: "%s 0x%x "
FLAG: Write to Bram
THROTTLING One Tick
EXPLANATION: "infomation about ping all the service module cards"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-7-PING_OK

SEVERITY: Information
FORMAT: "tShmPing succeed to ping slot %d"
FLAG: Write to Bram
THROTTLING One Tick
EXPLANATION: "infomation about ping all the service module cards"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-7-PING_FAIL

SEVERITY: Information
FORMAT: "tShmPing fail to ping slot %d"
FLAG: Write to Bram
THROTTLING One Tick
EXPLANATION: "fail to ping one paticular card"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-7-CBUS_CLKRATE_CH

SEVERITY: Information
FORMAT: "Cellbus %d clock rate automatically set to %sMHz"
FLAG: No Flag
THROTTLING No Throttling
EXPLANATION: "This log event represents useful information about the auto-setting of cellbus clock rate feature. When a cellbus clock rate is set automatically, this event will be logged."
RECOMMENDED ACTION: No action required
REQUIRED INFO No Required Info

SHM_-7-GEN_INFO

SEVERITY: Information
FORMAT: "Line %d %s"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "Reports a SHM general info"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-5-GEN_WARNING

SEVERITY: Warning
FORMAT: "Line %d %s"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "Reports a SHM general warning"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-GEN_ERROR

SEVERITY: Error
FORMAT: "Line %d %s"
FLAG: Stack Trace|Write to Bram
THROTTLING No Throttling
EXPLANATION: "Reports a SHM general error, the event contains more details"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-7-TRED_CMD_FWD

SEVERITY: Information
FORMAT: "%s %s from slot %d to slot %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "SHM Information that it sent message to tRed"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-7-BURNBOOT_ON_STB

SEVERITY: Information
FORMAT: "Standby PXM (slot %d) reset to burnboot. Changing boot revision from %s to %s"
FLAG: Write to Bram
THROTTLING One Tick
EXPLANATION: "The standby PXM card is being reset in response to burnboot invoked via CLI."
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-4-BURNBOOT_ON_STB

SEVERITY: Error
FORMAT: "Burnboot on standby PXM failed. DO NOT RESET THE CARD."
FLAG: Write to Bram
THROTTLING One Tick
EXPLANATION: "Standby PXM failed to boot up while reset to burnboot and is left in init state. Console Port should be attached to it for debugging. *** DO NOT RESET THIS CARD *** it may be rendered useless!"
RECOMMENDED ACTION: "*** DO NOT RESET THIS CARD *** it may be rendered useless. Attach a Console Port to this card and contact TAC for assistance."
REQUIRED INFO No Required Info

SHM_-7-BURNBOOT_REQ_RC

SEVERITY: Information
FORMAT: "Burnboot request received. Signature file and BRAM flag were created."
FLAG: Write to Bram
THROTTLING One Tick
EXPLANATION: "Signature file and BRAM flag were created in response to burnboot request from CLI."
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-4-BURNBOOT_SIGFIL

SEVERITY: Error
FORMAT: "Burnboot request received. Signature file could not be created. Error returned."
FLAG: Write to Bram
THROTTLING One Tick
EXPLANATION: "Signature file could not be created in response to burnboot request from CLI."
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-BURNBOOT_BRAM_W

SEVERITY: Error
FORMAT: "Burnboot request received. BRAM flag could not be written. Error returned."
FLAG: Write to Bram
THROTTLING One Tick
EXPLANATION: "BRAM flag could not be created in response to burnboot request from CLI."
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-7-BURNBOOT_ABORTE

SEVERITY: Information
FORMAT: "Burnboot request aborted due to internal errors."
FLAG: Write to Bram
THROTTLING One Tick
EXPLANATION: "Burnboot request was aborted due to internal errors."
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-4-BURNBOOT_ABORT_

SEVERITY: Error
FORMAT: "Burnboot abort incomplete. Please remove signature file manually from slot %d"
FLAG: Write to Bram
THROTTLING One Tick
EXPLANATION: "Burnboot Abort message was not acknowledged well by the target slot. Manual cleanup is needed for the dangling signature file and the BRAM flag to prevent accidental burnboot on card reset."
RECOMMENDED ACTION: "Go to the CLI of PXM in question and remove file C:/bootver manually, otherwise it will remain dangling and may cause unintentional boot revision changes later."
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-2-MASTERSHIP_ERR

SEVERITY: Major Alert
FORMAT: "Mastership Bits in Error IM IR HM HR HCR From %s %s %s %s %s To %s %s %s %s %s, Err Count %d,Log Count %d"
FLAG: No Flag
THROTTLING No Throttling
EXPLANATION: "The Masterhip Bits are in an Invalid state"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-7-MASTERSHIP_OK

SEVERITY: Information
FORMAT: "Mastership bits ok IM IR HM HR HCR From %s %s %s %s %s To %s %s %s %s %s, Log Count %d"
FLAG: No Flag
THROTTLING No Throttling
EXPLANATION: "The Mastership bits went to ok state from an invalid state"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHM_-4-HW_LOG_TRAP_ERR

SEVERITY: Error
FORMAT: "Trap Send Failed %s, Error Code %d"
FLAG: No Flag
THROTTLING No Throttling
EXPLANATION: "Trap send failed"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-5-LSM_BURN_BOOT_C

SEVERITY: Warning
FORMAT: "Burnboot for slot %d done.Card Not Reseted."
FLAG: Write to Bram
THROTTLING No Throttling
EXPLANATION: "This will be logged when a burnboot command on a legacy SM goes through fine and the card is not reseted since the burnboot command was given with the -norest option. "
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-LSM_BURN_BOOT_F

SEVERITY: Error
FORMAT: "Burnboot for slot %d Failed. Card Not Reseted."
FLAG: Write to Bram
THROTTLING No Throttling
EXPLANATION: "This will be logged when a burnboot command on a legacy SM Fails. The SM will not be reseted so that another attempt can be made to burn the boot image."
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-4-BACKCD_REP_FAIL

SEVERITY: Error
FORMAT: "Failed to report a backcard event %s"
FLAG: Write to Bram
THROTTLING No Throttling
EXPLANATION: "An attempt to report a backcard event via an SHM API failed. This message provides detailed information about why this happened."
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHM_-7-INV_SLOT_FOUND

SEVERITY: Information
FORMAT: "Trace physical slot number referred to = %d, by module %s"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "This reports of all the invalid slot numbers detected by SHM module."
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

DDTS "shm"

SHMA-5-UNK_MSG_TYPE

SEVERITY: Warning
FORMAT: "%sInvalid message type 0x%x from CTC"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "CTC sent a message with unrecognized message type"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHMA-5-INV_VER

SEVERITY: Warning
FORMAT: "%sInvalid message version %d from CTC"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "CTC sent a message with unsupported message version"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHMA-5-INV_CTC_PORT

SEVERITY: Warning
FORMAT: "%sCTC Message arrived at port %d, not at the CTC port"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "This is a port mixup and internal RMI data structures most likely corrupted"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHMA-5-INV_SYNC_MSG

SEVERITY: Warning
FORMAT: "%sUnexpected IPC sync message arrived at CTC port"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "Sync messages are not expected to arrive at the CTC port, only SCCP messages"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHMA-5-INV_MSG_PTR

SEVERITY: Warning
FORMAT: "%s Invalid message pointer passed to the CTC RMI handler"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "There is probably an internal error in RMI"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHMA-4-MISSING_IE

SEVERITY: Error
FORMAT: "%s %s Message, Missing IE mask 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "A message from shelf manager is rejected due to missing information elements.
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHMA-5-RMI_SEND_ERR

SEVERITY: Warning
FORMAT: "%s RMI Msg Send fail epidx 0x%x, dstEpid %d, port 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "Failed to send a message through RMI. The failure reason can be an unknown destination epid, wrong local RMI epidx or invalid RMI port"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHMA-5-SEND_ERR

SEVERITY: Warning
FORMAT: "%s Failed to send a message to queue 0x%x, errno 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "Failed to send a message to a message queue. The failure reason could be an unknown message queue"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHMA-5-API_ACT_CTL_ERR

SEVERITY: Warning
FORMAT: "%s Active controller phys lot id unknown, errno 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "The card does not know the physical slot id of the active shelf controller"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHMA-5-API_MALLOC_ERR

SEVERITY: Warning
FORMAT: "%s Failed to allocate an RMI message, errno 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "IPC Message pool must be seriously depleted"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHMA-5-FRAME_ALLOC_ERR

SEVERITY: Warning
FORMAT: "%s Failed to allocate an SSI Frame Buffer, errno 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "SSI Frame Buffer Pool must have been seriously depleted"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHMA-4-EXTEND_TMR_ERR

SEVERITY: Error
FORMAT: "%s line %d failed to extend timer, returnCode %d, errno 0x%x"
FLAG: Stack Trace
THROTTLING One Tick
EXPLANATION: "CTC failed to request for more time from SHM"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log. Issue the 'dsperr' command from the PXM to gather data that may provide information to determine the nature of the error. Do the same with 'dsplog' command. If you cannot determine the nature of the error from the error message text or from the 'dsperr'/'dsplog' output, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHMA-7-EXTEND_TMR_OK

SEVERITY: Information
FORMAT: "%s line %d pslot %d, timer extended by %d seconds, state %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "CTC gets OK for requesting more time from SHM"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHMA-7-INV_EXTPOLL_RES

SEVERITY: Information
FORMAT: " %s Invalid Ext. Poll Response from slot %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "Received an invalid Extended Poll response"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHMA-4-RMI_INV_PARAM

SEVERITY: Error
FORMAT: " %s line %d Invalid parameter %s 0x%x (%d)"
FLAG: Stack Trace
THROTTLING One Tick
EXPLANATION: "Invalid EPID from User"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log. Issue the 'dsperr' command from the PXM to gather data that may provide information to determine the nature of the error. Do the same with 'dsplog' command. If you cannot determine the nature of the error from the error message text or from the 'dsperr'/'dsplog' output, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHMA-4-EPIDX_INIT_ERR

SEVERITY: Error
FORMAT: " %s, line %d, Epidx Init Error %s Got 0x%x expected %d"
FLAG: Stack Trace
THROTTLING One Tick
EXPLANATION: "Error during the creation of an EPIDX"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log. Issue the 'dsperr' command from the PXM to gather data that may provide information to determine the nature of the error. Do the same with 'dsplog' command. If you cannot determine the nature of the error from the error message text or from the 'dsperr'/'dsplog' output, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHMA-4-RMI_RETXQ_ERR

SEVERITY: Error
FORMAT: "%d error in retransmission Q operation %s line %d"
FLAG: Stack Trace
THROTTLING One Tick
EXPLANATION: "Error in retransmission queue function"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHMA-4-RMI_IPC_ERR

SEVERITY: Error
FORMAT: "%d error in IPC operation %s line %d"
FLAG: Stack Trace
THROTTLING One Tick
EXPLANATION: "Error in IPC Function"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHMA-4-INV_EPIDX

SEVERITY: Error
FORMAT: "%s invalid EpidIdx %d"
FLAG: Stack Trace
THROTTLING One Tick
EXPLANATION: "Invalid EPID Index from User"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHMA-4-INV_MBPTR

SEVERITY: Error
FORMAT: "%s %d invalid Mbptr 0x%x"
FLAG: Stack Trace
THROTTLING One Tick
EXPLANATION: " App passed invalid mbPtr is NULL. The Mbptr was got without shmSmcMsgAllocate()"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHMA-5-RMI_INV_EPIDX

SEVERITY: Warning
FORMAT: "%s line %d Invalid Epidx %d, endPointPtr 0x%x, index %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "An unexpected sync IPC message arrived. It could not be handled"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHMA-5-RMI_INV_RCV_ID

SEVERITY: Warning
FORMAT: "%s line %d Invalid RcvId (0x%x-0x%x-%d) on Epid 0x%x Port %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "An unexpected sync IPC message arrived. It could not be handled"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHMA-5-RETX_ACK_ERR

SEVERITY: Warning
FORMAT: "%s, line %d, Error %s Epid 0x%x Port %d, handle %4x-%4x,lastAckdSeqNum %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "Error trying to get the original message from the retransmission queue using Ack. The original message may never have been put on the queue or the message handle was not re-created properly."
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHMA-5-RETX_NACK_ERR

SEVERITY: Warning
FORMAT: "%s, line %d, Error %s Epid 0x%x Port %d, handle %4x-%4x,lastAckdSeqNum %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "Error trying to get the original message from the retransmission queue using NACK. The original message may never have been put on the queue or the message handle was not recreated properly."
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHMA-4-RMI_INV_MSG_PTR

SEVERITY: Error
FORMAT: "%s, line %d, Invalid Msg Ptr, msgType %d, Epid 0x%x, Port %d, SeqNum %d"
FLAG: Stack Trace
THROTTLING One Tick
EXPLANATION: "Invalid message pointer was passed into the function. This is an internal software error"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHMA-4-API_MSG_HDR_ERR

SEVERITY: Error
FORMAT: "%s, line %d, No space for MsgHdr, msgType %d, Epid 0x%x, Port %d, SeqNum %d"
FLAG: Stack Trace
THROTTLING One Tick
EXPLANATION: "There is not enough space on the message to put the MC message header on the message. This is an internal software error. The caller probably did not use shmMscMsgAllocate() to get the message"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHMA-4-MSG_IPC_SND_ERR

SEVERITY: Error
FORMAT: "%s, line %d, Error 0x%x sending msgType %d, Epid 0x%x, Port %d, SeqNum %d"
FLAG: Stack Trace
THROTTLING One Tick
EXPLANATION: "The specified IPC error occurred while sending the specified message"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHMA-4-NOT_OWNER_ERR

SEVERITY: Error
FORMAT: "%s, line %d Non-owner task 0x%x attempting to use Epidx %d"
FLAG: Stack Trace
THROTTLING One Tick
EXPLANATION: "A non-owner task is trying to operate on the specified Epidx. This is an internal software error."
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHMA-4-PORT_NOT_INIT

SEVERITY: Error
FORMAT: "%s, line %d Port %d not initialized on Epidx %d"
FLAG: Stack Trace
THROTTLING One Tick
EXPLANATION: "Attempted operation on an RMI port that is not initialized"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHMA-5-PORT_INIT_WARN

SEVERITY: Warning
FORMAT: "%s, line %d Port %d not initialized on Epidx %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "Attempted operation on an SMC port that is not initialized"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHMA-4-PORT_INIT_ERR

SEVERITY: Error
FORMAT: "%s, line %d Port %d already initialized on Epidx %d"
FLAG: Stack Trace
THROTTLING One Tick
EXPLANATION: "Attempted initialization of a port that is already initialized"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHMA-4-RMT_CTXT_ERR

SEVERITY: Error
FORMAT: "%s, line %d Error %s on Epidx %d, Port %d, rmtEpid 0x%x"
FLAG: Stack Trace
THROTTLING One Tick
EXPLANATION: "The specified error occurred while trying to create a context for a remote epid"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHMA-4-RETX_Q_ERR

SEVERITY: Error
FORMAT: "%s, line %d, operation %s error 0x%x on Epidx %d Retransmission Q"
FLAG: Stack Trace
THROTTLING One Tick
EXPLANATION: "Error operating on Epidx Retransmission Queue"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHMA-4-MSG_FREE_ERR

SEVERITY: Error
FORMAT: "Error 0x%x freeing an RMI message"
FLAG: Stack Trace
THROTTLING One Tick
EXPLANATION: "Error operating on Epidx Retransmission Queue"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHMA-5-MSG_DUP_ERR

SEVERITY: Warning
FORMAT: "%s, line %d, Message dup failed, error 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "Resource depletion problem. Use ssiChunkPoolShow to determine the state of the mblk pool"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHMA-5-MSG_MALLOC_ERR

SEVERITY: Warning
FORMAT: "%s, line %d, Message dupallocation failed, error 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "Resource depletion problem. Use ssiChunkPoolShow to determine the state of the mblk / data buffers pools"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHMA-5-INV_MSG_PARAM

SEVERITY: Warning
FORMAT: "%s, line %d, Invalid incoming message header parameter %s, value %d"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "Incoming message failed RMI message header validation"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHMA-5-INV_MSG_TYPE

SEVERITY: Warning
FORMAT: "%s, line %d, Invalid message type %d, Epidx %d, Port %d, srcEpid 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "Incoming message failed RMI message header validation"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHMA-7-API_RS_REPORT

SEVERITY: Information
FORMAT: "%s AppId 0x%x, tId 0x%x, tName %s , Ref. pslot %d, callerPc 0x%x, evtNum 0x%x"
FLAG: Stack Trace|Write to Bram
THROTTLING No Throttling
EXPLANATION: "Info on caller to a SHM resource report API"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHMA-7-FATAL_ERR_RPT

SEVERITY: Information
FORMAT: "%s AppId 0x%x, tId 0x%x, tName %s , Ref. pslot %d, callerPc 0x%x, evtNum 0x%x"
FLAG: Stack Trace|Write to Bram
THROTTLING No Throttling
EXPLANATION: "Info on caller to a SHM fatal error resource report API"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHMA-7-NFATAL_MAJ_ERPT

SEVERITY: Information
FORMAT: "%s AppId 0x%x, tId 0x%x, tName %s , Ref. pslot %d, callerPc 0x%x, evtNum 0x%x"
FLAG: Stack Trace|Write to Bram
THROTTLING No Throttling
EXPLANATION: "Info on caller to a SHM major non-fatal error resource report API"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHMA-7-NFATAL_MIN_ERPT

SEVERITY: Information
FORMAT: "%s AppId 0x%x, tId 0x%x, tName %s , Ref. pslot %d, callerPc 0x%x, evtNum 0x%x"
FLAG: Stack Trace|Write to Bram
THROTTLING No Throttling
EXPLANATION: "Info on caller to a SHM minor non-fatal error resource report API"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHMA-7-INTERCD_APS_RPT

SEVERITY: Information
FORMAT: "%s AppId 0x%x, tId 0x%x, tName %s , Ref. pslot %d, callerPc 0x%x, evtNum 0x%x"
FLAG: Stack Trace|Write to Bram
THROTTLING No Throttling
EXPLANATION: "Info on caller to a SH inter-card aps resource report API"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHMA-7-FEATUREMISMATCH

SEVERITY: Information
FORMAT: "%s AppId 0x%x, tId 0x%x, tName %s , Ref. pslot %d, callerPc 0x%x, mismatchType 0x%x, evtNum 0x%x"
FLAG: Stack Trace|Write to Bram
THROTTLING No Throttling
EXPLANATION: "Info on caller to a Card Feature Mismatch resource report API"
RECOMMENDED ACTION: No Recommended Action

SHMA-7-CD_RED_UPD_RPT

SEVERITY: Information
FORMAT: "%s AppId 0x%x, tId 0x%x, tName %s , Ref. pslot %d, callerPc 0x%x, evtNum 0x%x"
FLAG: Stack Trace|Write to Bram
THROTTLING No Throttling
EXPLANATION: "Info on caller to a SHM redundant card update resource report API"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHMA-7-PROTOCOL_ERRRPT

SEVERITY: Information
FORMAT: "%s AppId 0x%x, tId 0x%x, tName %s , Ref. pslot %d, callerPc 0x%x, evtNum 0x%x"
FLAG: Stack Trace|Write to Bram
THROTTLING No Throttling
EXPLANATION: "Info on caller to a SHM protocol error resource report API"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHMA-7-FC_P_RESERVE

SEVERITY: Information
FORMAT: "SHMAPI %s Card Psuedo Reserved by AppId 0x%x, tId 0x%x, tName %s , Ref. lslot %d, callerPc 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "A lslot has been pseudo reserved"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHMA-7-FC_P_UNRESERVE

SEVERITY: Information
FORMAT: "SHMAPI %s Card Psuedo unreserved by AppId 0x%x, tId 0x%x, tName %s , Ref. lslot %d, callerPc 0x%x"
FLAG: No Flag
THROTTLING One Tick
EXPLANATION: "A lslot has been pseudo unreserved"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHMA-7-GEN_RS_REPORT

SEVERITY: Information
FORMAT: "%s Pslot %d, AppId 0x%x, tId 0x%x, tName %s , Ref. pslot %d, SubType %d, Sererity %d, callerPc 0x%x, evtNum 0x%x"
FLAG: Write to Bram
THROTTLING No Throttling
EXPLANATION: "Info on caller to a SHM resource report API"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHMA-7-DISK_TRANS_ERR

SEVERITY: Information
FORMAT: "%s AppId 0x%x, tId 0x%x, tName %s , SvrPslot %d, ClntLslot %d, callerPc 0x%x"
FLAG: Write to Bram
THROTTLING No Throttling
EXPLANATION: "Info on caller to a SHM diskTransFailed API"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHMA-7-DISK_SLOT_SYNC

SEVERITY: Information
FORMAT: "%s AppId 0x%x, tId 0x%x, tName %s , StbySvrPslot %d, DskLslot %d, FullSync %d, Status %d, callerPc 0x%x"
FLAG: Write to Bram
THROTTLING No Throttling
EXPLANATION: "Info on caller to a SHM lslotSync report"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHMA-4-API_SEND_ERR

SEVERITY: Error
FORMAT: "%s AppId 0x%x, tId 0x%x, tName %s, callerPc 0x%x, %s"
FLAG: Stack Trace|Write to Bram
THROTTLING No Throttling
EXPLANATION: "SHM API has failed to contact SHM"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHMA-7-API_BC_REPORT

SEVERITY: Information
FORMAT: "%s AppId 0x%x, tId 0x%x, tName %s , BayType %d, callerPc 0x%x"
FLAG: Write to Bram
THROTTLING No Throttling
EXPLANATION: "Info on caller to a SHM backcard status report API"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHMA-7-BACKCARD_REMOVE

SEVERITY: Information
FORMAT: "%s AppId 0x%x, tId 0x%x, tName %s , BayType %d, callerPc 0x%x"
FLAG: Write to Bram
THROTTLING No Throttling
EXPLANATION: "Info on caller to a SHM backcard remove API"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHMA-7-BACKCARD_RES_RP

SEVERITY: Information
FORMAT: "%s AppId 0x%x, tId 0x%x, tName %s , BayType %d, callerPc 0x%x"
FLAG: Stack Trace|Write to Bram
THROTTLING No Throttling
EXPLANATION: "Info on caller to a SHM backcard reserved report API"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHMA-7-BACKCD_UNRES_RP

SEVERITY: Information
FORMAT: "%s AppId 0x%x, tId 0x%x, tName %s , BayType %d, callerPc 0x%x"
FLAG: Stack Trace|Write to Bram
THROTTLING No Throttling
EXPLANATION: "Info on caller to a SHM backcard unreserved report API"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHMA-7-GEN_BC_REPORT

SEVERITY: Information
FORMAT: "%s AppId 0x%x, tId 0x%x, tName %s , BayType %d, SubType %d, callerPc 0x%x"
FLAG: Write to Bram
THROTTLING No Throttling
EXPLANATION: "Info on caller to a SHM backcard status report API"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHMA-7-FC_RES_RPT

SEVERITY: Information
FORMAT: "%s AppId 0x%x, tId 0x%x, tName %s , BayType %d, SubType %d, callerPc 0x%x"
FLAG: Write to Bram
THROTTLING One Tick
EXPLANATION: "Info on caller to a SHM backcard status report API"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHMA-7-FC_UNRES_RPT

SEVERITY: Information
FORMAT: "%s AppId 0x%x, tId 0x%x, tName %s , BayType %d, SubType %d, callerPc 0x%x"
FLAG: Write to Bram
THROTTLING One Tick
EXPLANATION: "Info on caller to a SHM backcard status report API"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHMA-7-GEN_CARD_REPORT

SEVERITY: Information
FORMAT: "%s AppId 0x%x, tId 0x%x, tName %s , BayType %d, SubType %d, callerPc 0x%x"
FLAG: Write to Bram
THROTTLING One Tick
EXPLANATION: "Info on caller to a SHM backcard status report API"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHMA-7-BACKCARD_INSERT

SEVERITY: Information
FORMAT: "%s AppId 0x%x, tId 0x%x, tName %s, Slot %d, BayType %d, callerPc 0x%x"
FLAG: Write to Bram
THROTTLING No Throttling
EXPLANATION: "Info on caller to a SHM backcard insert API"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHMA-5-IPCONN_API_ERR

SEVERITY: Warning
FORMAT: "%s"
FLAG: No Flag
THROTTLING No Throttling
EXPLANATION: "IPCONN API has failed"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHMA-7-CARD_RESET

SEVERITY: Information
FORMAT: "%s AppId 0x%x, tId 0x%x, tName %s , callerPc 0x%x, evtNum 0x%x, %s"
FLAG: Stack Trace|Write to Bram
THROTTLING No Throttling
EXPLANATION: "Card is being reset due to hardware error"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHMA-7-CD_INFO_REPORT

SEVERITY: Information
FORMAT: "AppId 0x%x, tId 0x%x, tName %s, callerPc 0x%x"
FLAG: Write to Bram
THROTTLING No Throttling
EXPLANATION: "Info on caller to a SHM card infor report API"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO No Required Info

SHMA-1-FATAL_ERR_RPT2

SEVERITY : Fatal
FORMAT : "evtNum 0x%x, Ref. pslot %d, Desc:%s"
FLAG : Write Bram
THROTTLING : No Throttling
EXPLANATION : "Info on caller to a SHM fatal error resource report API. In FATAL_ERR_RPT, only event number will be logged. This event has been added to give the corresponding description."
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log. Issue the 'dsperr' command from the PXM to gather data that may provide information to determine the nature of the error. Do the same with 'dsplog' command. If you cannot determine the nature of the error from the error message text or from the 'dsperr'/'dsplog' output, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO : Capture the output of the CLI commands, dsperr, dsplog and collect the coredump file if a coredump occurred.

SHMA-7-NFATAL_MAJ_ERPT

SEVERITY : Information
FORMAT : "%s: AppId 0x%x, tId 0x%x, tName %s , Ref. pslot %d, callerPc 0x%x, evtNum 0x%x"
FLAG : Stack Trace|Write Bram
THROTTLING : No Throttling
EXPLANATION : "Info on caller to a SHM major non-fatal error resource report API"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO : No Required Info

SHMA-2-NFAT_MAJ_ERPT2

SEVERITY : Major Alert
FORMAT : "evtNum 0x%x, Ref. pslot %d, Desc:%s"
FLAG : Write Bram
THROTTLING : No Throttling
EXPLANATION : "Info on caller to a SHM major non-fatal error resource report API. In NFAT_MAJ_ERPT, only event number will be logged. This event has been added to give the corresponding description."
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log. Issue the 'dsperr' command from the PXM to gather data that may provide information to determine the nature of the error. Do the same with 'dsplog' command. If you cannot determine the nature of the error from the error message text or from the 'dsperr'/'dsplog' output, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO : Capture the output of the CLI commands, dsperr, dsplog and collect the coredump file if a coredump occurred.

SHMA-7-NFATAL_MIN_ERPT

SEVERITY : Information
FORMAT : "%s: AppId 0x%x, tId 0x%x, tName %s , Ref. pslot %d, callerPc 0x%x, evtNum 0x%x"
FLAG : Stack Trace|Write Bram
THROTTLING : No Throttling
EXPLANATION : "Info on caller to a SHM minor non-fatal error resource report API."
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO : No Required Info

SHMA-3-NFAT_MIN_ERPT2

SEVERITY : Minor Alert
FORMAT : "evtNum 0x%x, Ref. pslot %d, Desc:%s"
FLAG : Write Bram
THROTTLING : No Throttling
EXPLANATION : "Info on caller to a SHM minor non-fatal error resource report API. In NFAT_MIN_ERPT, only event number will be logged. This event has been added to give the corresponding description."
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log. Issue the 'dsperr' command from the PXM to gather data that may provide information to determine the nature of the error. Do the same with 'dsplog' command. If you cannot determine the nature of the error from the error message text or from the 'dsperr'/'dsplog' output, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO : Capture the output of the CLI commands, dsperr, dsplog and collect the coredump file if a coredump occurred.

SHMA-7-GEN_RS_INFO

SEVERITY : Information
FORMAT : "evtNum 0x%x, Ref. pslot %d, Desc:%s"
FLAG : No Flag
THROTTLING : No Throttling
EXPLANATION : "Info on caller to a SHM general resource report API, with description"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO : No Required Info

SHMA-7-INTERCD_APS_RPT

SEVERITY : Information
FORMAT : "%s: AppId 0x%x, tId 0x%x, tName %s , Ref. pslot %d, callerPc 0x%x, evtNum 0x%x"
FLAG : Stack Trace|Write Bram
THROTTLING : No Throttling
EXPLANATION : "Info on caller to a SH inter-card aps resource report API"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO : No Required Info

SHMA-7-FEATUREMISMATCH

SEVERITY : Information
FORMAT : "%s: AppId 0x%x, tId 0x%x, tName %s , Ref. pslot %d, callerPc 0x%x, mismatchType 0x%x, evtNum 0x%x"
FLAG : Stack Trace|Write Bram
THROTTLING : No Throttling
EXPLANATION : "Info on caller to a Card Feature Mismatch resource report API"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO : No Required Info

SHMA-7-CD_RED_UPD_RPT

SEVERITY : Information
FORMAT : "%s: AppId 0x%x, tId 0x%x, tName %s , Ref. pslot %d, callerPc 0x%x, evtNum 0x%x"
FLAG : Stack Trace|Write Bram
THROTTLING : No Throttling
EXPLANATION : "Info on caller to a SHM redundant card update resource report API"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO : No Required Info

SHMA-7-PROTOCOL_ERRRPT

SEVERITY : Information
FORMAT : "%s: AppId 0x%x, tId 0x%x, tName %s , Ref. pslot %d, callerPc 0x%x, evtNum 0x%x"
FLAG : Stack Trace|Write Bram
THROTTLING : No Throttling
EXPLANATION : "Info on caller to a SHM protocol error resource report API"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO : No Required Info

SHMA-7-FC_P_RESERVE

SEVERITY : Information
FORMAT : "SHMAPI: %s: Card Psuedo Reserved by AppId 0x%x, tId 0x%x, tName %s , Ref. lslot %d, callerPc 0x%x"
FLAG : No Flag
THROTTLING : One Tick
EXPLANATION : "A lslot has been pseudo reserved"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO : No Required Info

SHMA-7-FC_P_UNRESERVE

SEVERITY : Information
FORMAT : "SHMAPI: %s: Card Psuedo unreserved by AppId 0x%x, tId 0x%x, tName %s , Ref. lslot %d, callerPc 0x%x"
FLAG : No Flag
THROTTLING : One Tick
EXPLANATION : "A lslot has been pseudo unreserved"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO : No Required Info

SHMA-7-GEN_RS_REPORT

SEVERITY : Information
FORMAT : "%s: Pslot %d, AppId 0x%x, tId 0x%x, tName %s , Ref. pslot %d, SubType %d, Sererity %d, callerPc 0x%x, evtNum 0x%x"
FLAG : Write Bram
THROTTLING : No Throttling
EXPLANATION : "Info on caller to a SHM resource report API"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO : No Required Info

SHMA-7-DISK_TRANS_ERR

SEVERITY : Information
FORMAT : "%s: AppId 0x%x, tId 0x%x, tName %s , SvrPslot %d, ClntLslot %d, callerPc 0x%x"
FLAG : Write Bram
THROTTLING : No Throttling
EXPLANATION : "Info on caller to a SHM diskTransFailed API"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO : No Required Info

SHMA-7-DISK_SLOT_SYNC

SEVERITY : Information
FORMAT : "%s: AppId 0x%x, tId 0x%x, tName %s , StbySvrPslot %d, DskLslot %d, FullSync %d, Status %d, callerPc 0x%x"
FLAG : Write Bram
THROTTLING : No Throttling
EXPLANATION : "Info on caller to a SHM lslotSync report"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO : No Required Info

SHMA-4-API_SEND_ERR

SEVERITY : Error
FORMAT : "%s: AppId 0x%x, tId 0x%x, tName %s, callerPc 0x%x, %s"
FLAG : Stack Trace|Write Bram
THROTTLING : No Throttling
EXPLANATION : "SHM API has failed to contact SHM"
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO : Enter the CLI commands dspcds, dspcd (for PXM and for the slot the error is found), dspver, dsperr, ls C:/FW before calling the Cisco Techincal support representative.

SHMA-7-API_BC_REPORT

SEVERITY : Information
FORMAT : "%s: AppId 0x%x, tId 0x%x, tName %s , BayType %d, callerPc 0x%x"
FLAG : Write Bram
THROTTLING : No Throttling
EXPLANATION : "Info on caller to a SHM backcard status report API"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO : No Required Info

SHMA-2-BACKCARD_REMOVE

SEVERITY : Major Alert
FORMAT : "%s: AppId 0x%x, tId 0x%x, tName %s , BayType %d, callerPc 0x%x"
FLAG : Write Bram
THROTTLING : No Throttling
EXPLANATION : "Info on caller to a SHM backcard remove API"
RECOMMENDED ACTION: "No action required."
REQUIRED INFO : No Required Info

SHMA-7-BACKCARD_RES_RP

SEVERITY : Information
FORMAT : "%s: AppId 0x%x, tId 0x%x, tName %s , BayType %d, callerPc 0x%x"
FLAG : Stack Trace|Write Bram
THROTTLING : No Throttling
EXPLANATION : "Info on caller to a SHM backcard reserved report API"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO : No Required Info

SHMA-7-BACKCD_UNRES_RP

SEVERITY : Information
FORMAT : "%s: AppId 0x%x, tId 0x%x, tName %s , BayType %d, callerPc 0x%x"
FLAG : Stack Trace|Write Bram
THROTTLING : No Throttling
EXPLANATION : "Info on caller to a SHM backcard unreserved report API"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO : No Required Info

SHMA-7-GEN_BC_REPORT

SEVERITY : Information
FORMAT : "%s: AppId 0x%x, tId 0x%x, tName %s , BayType %d, SubType %d, callerPc 0x%x"
FLAG : Write Bram
THROTTLING : No Throttling
EXPLANATION : "Info on caller to a SHM backcard status report API"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO : No Required Info

SHMA-7-FC_RES_RPT

SEVERITY : Information
FORMAT : "%s: AppId 0x%x, tId 0x%x, tName %s , BayType %d, SubType %d, callerPc 0x%x"
FLAG : Write Bram
THROTTLING : One Tick
EXPLANATION : "Info on caller to a SHM backcard status report API"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO : No Required Info

SHMA-7-FC_UNRES_RPT

SEVERITY : Information
FORMAT : "%s: AppId 0x%x, tId 0x%x, tName %s , BayType %d, SubType %d, callerPc 0x%x"
FLAG : Write Bram
THROTTLING : One Tick
EXPLANATION : "Info on caller to a SHM backcard status report API"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO : No Required Info

SHMA-7-RESCDTYPE_SET_R

SEVERITY : Information
FORMAT : "ApId:0x%x,tId 0x%x,psl %d,callPc 0x%x,ChOp %d,CurFc %d,NewFc %d,CurBoBC %d,NewBoBC %d,CurToBC %d,NewToBC %d"
FLAG : No Flag
THROTTLING : One Tick
EXPLANATION : "Info on caller to a SHM Reserved Card Type Set request API"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO : No Required Info

SHMA-7-GEN_CARD_REPORT

SEVERITY : Information
FORMAT : "%s: AppId 0x%x, tId 0x%x, tName %s , BayType %d, SubType %d, callerPc 0x%x"
FLAG : Write Bram
THROTTLING : One Tick
EXPLANATION : "Info on caller to a SHM backcard status report API"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO : No Required Info

SHMA-2-BACKCARD_INSERT

SEVERITY : Major Alert
FORMAT : "%s: AppId 0x%x, tId 0x%x, tName %s, Slot %d, BayType %d, callerPc 0x%x"
FLAG : Write Bram
THROTTLING : No Throttling
EXPLANATION : "Info on caller to a SHM backcard insert API"
RECOMMENDED ACTION: "No action required."
REQUIRED INFO : No Required Info

SHMA-5-IPCONN_API_ERR

SEVERITY : Warning
FORMAT : "%s"
FLAG : No Flag
THROTTLING : No Throttling
EXPLANATION : "IPCONN API has failed"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO : No Required Info

SHMA-7-CARD_RESET

SEVERITY : Information
FORMAT : "%s: AppId 0x%x, tId 0x%x, tName %s , callerPc 0x%x, evtNum 0x%x, %s"
FLAG : Stack Trace|Write Bram
THROTTLING : No Throttling
EXPLANATION : "Card is being reset due to hardware error"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO : No Required Info

SHMA-7-CD_INFO_REPORT

SEVERITY : Information
FORMAT : "AppId 0x%x, tId 0x%x, tName %s, callerPc 0x%x"
FLAG : Write Bram
THROTTLING : No Throttling
EXPLANATION : "Info on caller to a SHM card infor report API"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO : No Required Info

SHMA-7-INVALID_PARAMS

SEVERITY : Information
FORMAT : "Invalid Parameters %s,"
FLAG : Write Bram
THROTTLING : No Throttling
EXPLANATION : "Info on caller to a SHM API that the parameters are invalid."
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO : No Required Info

SHM_-5-DB_VER_CHG

SEVERITY : Warning
FORMAT : "BRAM DB revision for pslot %d is being set to %s"
FLAG : Write Bram
THROTTLING : One Tick
EXPLANATION : "The BRAM DB version is being set to the indicated version."
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO : No Required Info

SHM_-2-BKPL_INV_SER_NU

SEVERITY : Major Alert
FORMAT : "Previously stored BP Serial#:%s, Newly read BP serial#:%s"
FLAG : Stack Trace|Write Bram
THROTTLING : One Tick
EXPLANATION : "Backplane serial number read from backplane novram is not valid. Program the backplane serial number."
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log. Issue the 'dsperr' command from the PXM to gather data that may provide information to determine the nature of the error. Do the same with 'dsplog' command. If you cannot determine the nature of the error from the error message text or from the 'dsperr'/'dsplog' output, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO : Capture the output of the CLI commands, dsperr, dsplog

SHM_-7-FRUMISMATCH_RPT

SEVERITY : Information
FORMAT : "AppId 0x%x, tId 0x%x, pslot %d, bay %d, BcCnfState %d, Mismatch(Aps 0x%x, NonAps 0x%x)"
FLAG : Write Bram
THROTTLING : No Throttling
EXPLANATION : "Info on a BackCard FRU Mismatch State Change report."
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO : No Required Info

SHM_-7-FRU_XOVER_CNF_C

SEVERITY : Information
FORMAT : "SHM INFO: FRU mismatch switchover config. parameter
FLAG : No Flag
THROTTLING : One Tick
EXPLANATION : "The FRU mismatch switchover configuration is changed for the node"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO : No Required Info

SHM_-7-BKPL_SER_NO_INF

SEVERITY : Information
FORMAT : "SHM INFO: BRAM Bp serial# %s, Disk Bp serial# %s, Previously stored Bp serial# %s, cdHealth 0x%x"
FLAG : Write Bram
THROTTLING : One Tick
EXPLANATION : "Info on the backplane serial numbers stored in BRAM, Disk, Backplane NOVRAM."
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO : No Required Info

SHM_-2-CD_RESET_UPGRAD

SEVERITY : Major Alert
FORMAT : "%s: Card in slot %d Reset: %s"
FLAG : No Flag
THROTTLING : One Tick
EXPLANATION : "SHM resets card because of loadrev or runrev"
RECOMMENDED ACTION: "This event is logged for attention purpose, no action required."
REQUIRED INFO : No Required Info

SHM_-7-CD_XOVER_BAD_BC

SEVERITY : Information
FORMAT : "%s"
FLAG : No Flag
THROTTLING : One Tick
EXPLANATION : "This event is logged when the card is being switched over due to bad Backcard. The peer of the specified card in the event has a more healthier backcard"
RECOMMENDED ACTION: No action required
REQUIRED INFO : No Required Info

SHM_-7-SHELF_RST_CNT_C

SEVERITY : Information
FORMAT : "Shelf Reset History cleared, %s"
FLAG : Write Bram
THROTTLING : One Tick
EXPLANATION : "The Shelf reset history was cleared, this is done if the user command resets the shelf"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO : No Required Info

SHM_-7-SHELF_RST_MAX

SEVERITY : Information
FORMAT : "Shelf has been reset max times: %d in the reset interval, Reset Reason: 0x%x, Reset Group: 0x%x"
FLAG : Write Bram
THROTTLING : One Tick
EXPLANATION : "The Shelf has been reset maximum number of times in the reset interval, so not resetting the shelf now"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO : No Required Info

SHM_-7-SHELF_RST_SKIP

SEVERITY : Information
FORMAT : "Shelf Reset skip, Not resetting slot: %d"
FLAG : Write Bram
THROTTLING : One Tick
EXPLANATION : "The Shelf reset skip is turned on, so not Reseting the shelf"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO : No Required Info

SHM_-7-BACKCD_MIS_SET

SEVERITY : Information
FORMAT : "Pslot %d Bay %d backcard state in
FLAG : Write Bram
THROTTLING : No Throttling
EXPLANATION : "This event is logged when a backcard state is in Mismatch state."
RECOMMENDED ACTION: "Issue CLI dspcds and dspcd from PXM to verify mismatch state and reason. cc to card and use dspcd command to verify the state of the back card. Take corrective action to clear the mismatch condition"
REQUIRED INFO : "Output from following CLI dspcds,dspcd.Output from dsplog"

SHM_-7-BACKCD_MIS_CLR

SEVERITY : Information
FORMAT : "Pslot %d Bay %d backcard state out of
FLAG : Write Bram
THROTTLING : No Throttling
EXPLANATION : "This event is logged when a backcard state is out of Mismatch state."
RECOMMENDED ACTION: No action required
REQUIRED INFO : No Required Info

SHM_-7-BACKCD_CNF_STAT

SEVERITY : Information
FORMAT : "Pslot %d Bay %d backcard config. ports state change from %d to %d"
FLAG : Write Bram
THROTTLING : No Throttling
EXPLANATION : "This event is logged when a backcard port config state is changed.."
RECOMMENDED ACTION: No action required
REQUIRED INFO : No Required Info

SHM_-7-CD_RES_DC_TYPE_

SEVERITY : Information
FORMAT : "For pslot %d bayNum %d DC NVID is changed from %d to %d"
FLAG : Write Bram
THROTTLING : No Throttling
EXPLANATION : "This event is logged when the Reserved DC NVID is changed."
RECOMMENDED ACTION: No action required
REQUIRED INFO : No Required Info

SHM_-7-CD_RES_FC_TYPE_

SEVERITY : Information
FORMAT : "For pslot %d FC type changed from %d to %d with NVID:%d"
FLAG : Write Bram
THROTTLING : No Throttling
EXPLANATION : "This event is logged when the Reserved FC type is changed."
RECOMMENDED ACTION: No action required
REQUIRED INFO : No Required Info

SHM_-7-CD_RES_BC_TYPE_

SEVERITY : Information
FORMAT : "For pslot %d bay %d, BC type changed from %d to %d with NVID:%d"
FLAG : Write Bram
THROTTLING : No Throttling
EXPLANATION : "This event is logged when the Reserved BC type is changed."
RECOMMENDED ACTION: No action required
REQUIRED INFO : No Required Info

DDTS: "shm"

SHMA-1-FATAL_ERR_RPT2

SEVERITY : Fatal
FORMAT : "evtNum 0x%x, Ref. pslot %d, Desc:%s"
FLAG : Write Bram
THROTTLING : No Throttling
EXPLANATION : "Info on caller to a SHM fatal error resource report API. In FATAL_ERR_RPT, only event number will be logged. This event has been added to give the corresponding description."
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log. Issue the 'dsperr' command from the PXM to gather data that may provide information to determine the nature of the error. Do the same with 'dsplog' command. If you cannot determine the nature of the error from the error message text or from the 'dsperr'/'dsplog' output, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO : Capture the output of the CLI commands, dsperr, dsplog and collect the coredump file if a coredump occurred.

SHMA-7-NFATAL_MAJ_ERPT

SEVERITY : Information
FORMAT : "%s: AppId 0x%x, tId 0x%x, tName %s , Ref. pslot %d, callerPc 0x%x, evtNum 0x%x"
FLAG : Stack Trace|Write Bram
THROTTLING : No Throttling
EXPLANATION : "Info on caller to a SHM major non-fatal error resource report API"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO : No Required Info

SHMA-2-NFAT_MAJ_ERPT2

SEVERITY : Major Alert
FORMAT : "evtNum 0x%x, Ref. pslot %d, Desc:%s"
FLAG : Write Bram
THROTTLING : No Throttling
EXPLANATION : "Info on caller to a SHM major non-fatal error resource report API. In NFAT_MAJ_ERPT, only event number will be logged. This event has been added to give the corresponding description."
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log. Issue the 'dsperr' command from the PXM to gather data that may provide information to determine the nature of the error. Do the same with 'dsplog' command. If you cannot determine the nature of the error from the error message text or from the 'dsperr'/'dsplog' output, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO : Capture the output of the CLI commands, dsperr, dsplog and collect the coredump file if a coredump occurred.

SHMA-7-NFATAL_MIN_ERPT

SEVERITY : Information
FORMAT : "%s: AppId 0x%x, tId 0x%x, tName %s , Ref. pslot %d, callerPc 0x%x, evtNum 0x%x"
FLAG : Stack Trace|Write Bram
THROTTLING : No Throttling
EXPLANATION : "Info on caller to a SHM minor non-fatal error resource report API."
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO : No Required Info

SHMA-3-NFAT_MIN_ERPT2

SEVERITY : Minor Alert
FORMAT : "evtNum 0x%x, Ref. pslot %d, Desc:%s"
FLAG : Write Bram
THROTTLING : No Throttling
EXPLANATION : "Info on caller to a SHM minor non-fatal error resource report API. In NFAT_MIN_ERPT, only event number will be logged. This event has been added to give the corresponding description."
RECOMMENDED ACTION: Copy the error message exactly as it appears in the system log. Issue the 'dsperr' command from the PXM to gather data that may provide information to determine the nature of the error. Do the same with 'dsplog' command. If you cannot determine the nature of the error from the error message text or from the 'dsperr'/'dsplog' output, call your Cisco technical support representative and provide the representative with the gathered information.
REQUIRED INFO : Capture the output of the CLI commands, dsperr, dsplog and collect the coredump file if a coredump occurred.

SHMA-7-GEN_RS_INFO

SEVERITY : Information
FORMAT : "evtNum 0x%x, Ref. pslot %d, Desc:%s"
FLAG : No Flag
THROTTLING : No Throttling
EXPLANATION : "Info on caller to a SHM general resource report API, with description"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO : No Required Info

SHMA-7-INTERCD_APS_RPT

SEVERITY : Information
FORMAT : "%s: AppId 0x%x, tId 0x%x, tName %s , Ref. pslot %d, callerPc 0x%x, evtNum 0x%x"
FLAG : Stack Trace|Write Bram
THROTTLING : No Throttling
EXPLANATION : "Info on caller to a SH inter-card aps resource report API"
RECOMMENDED ACTION: No Recommended Action
REQUIRED INFO : No Required Info

SHMA-7-FEATUREMISMATCH

SEVERITY : Information
FORMAT : "%s: AppId 0x%x, tId 0x%x, tName %s , Ref. pslot %d, callerPc 0x%x, mismatchType 0x%x, evtNum 0x%x"
FLAG : Stack Trace|Write Bram
THROTTLING : No Throttling
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