Table Of Contents
Installation Notes for the Cisco Redundant Power System 2300 Fan Module
Removing and Installing the Fan Module
Cisco Product Security Overview
Reporting Security Problems in Cisco Products
Product Alerts and Field Notices
Obtaining Technical Assistance
Cisco Technical Support & Documentation Website
Definitions of Service Request Severity
Obtaining Additional Publications and Information
Installation Notes for the Cisco Redundant Power System 2300 Fan Module
This document describes how to remove and install the fan module used with the Cisco Redundant Power System 2300 (RPS 2300).
For more information about using the fan module with the RPS 2300 and for the translated safety warnings that appear in this publication, see the Cisco Redundant System 2300 Hardware Installation Guide on Cisco.com.
Contents
This document includes these sections:
•Removing and Installing the Fan Module
•Cisco Product Security Overview
•Obtaining Technical Assistance
•Obtaining Additional Publications and Information
Fan Module Overview
The RPS 2300 fan module (BLWR-RPS2300=) is a field-replacable unit (FRU) that you insert into the middle slot on the front of the RPS 2300 front panel. Figure 2 shows the location of the fan module in the RPS 2300 chassis.
Note The fan module is hot swappable. When the RPS 2300 is not backing up an external device, you can remove and replace the fan module without disconnecting the system power.
Figure 1 Fan Module Location in the Cisco RPS 2300
The fan module includes the system status LEDs, the DC output power LEDs, and the Select and the Standby/Active buttons for the RPS 2300 (Figure 2). The LEDs are described in Table 1 and Table 2. You can use the Select and Standby/Active buttons to select an RPS port and to place the RPS 2300 or an individual port in active or standby mode. For more information about these buttons, see the Cisco Redundant Power System 2300 Hardware Installation Guide.
Figure 2 Fan Module
1DC output LEDs
5Fan LED
2Extraction handle
6Temperature LED
3Standby/Active button
7STDBY/ACTIVE LED
4Select button
The six DC output LEDs display the status of the six RPS output connectors that you use to connect the RPS 2300 to an external device. The output LEDs are numbered 1 to 6, which corresponds to the numbers on the DC outputs. Table 2 lists the LED colors and their meanings.
Removing and Installing the Fan Module
This section describes how to remove and install a new or replacement fan module in the RPS 2300. See these sections:
Tools and Equipment
Obtain these necessary tools and equipment:
•Ratcheting torque screwdriver with a number-2 Phillips head that exerts up to 15 pound-force inches (lbf-in.) or 240 ounce-force inches (ozf-in.) of pressure. The screwdriver shaft length should be at least 6-inches long.
Installation Guidelines
Observe these guidelines when removing or installing a fan module:
•Do not force the fan module into the slot. This can damage the pins on the RPS 2300 if they are not aligned with the unit.
•A fan supply module that is only partially connected to the RPS 2300 can disrupt the system operation.
•The RPS 2300 supports hot swapping of the fan module when an external device is connected to it. When the RPS 2300 is not backing up an external device, you can remove and replace the fan module without disconnecting the system power.
•Make sure that all fan module captive screws are tightened before moving the RPS 2300.
Warning Do not reach into a vacant slot or chassis while you install or remove a module or a fan. Exposed circuitry could constitute an energy hazard. Statement 206
Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement 1030
Warning Do not work on the system or connect or disconnect cables during periods of lightning activity. Statement 1001
Removing the Fan Module
Caution Replace the fan within 2 minutes to avoid overheating the RPS 2300.
Follow these steps to remove the existing fan module from the RPS 2300:
Step 1 Use a number-2 Phillips screwdriver to loosen the two captive screws at the upper edge of the fan module that secure the fan to the RPS 2300 chassis.
Step 2 Remove the fan module from the fan slot by pulling on the extraction handle.
Installing the Fan Module
Follow these steps to install the new fan module into the RPS 2300.
Step 1 Insert the new fan module into the fan slot, and gently push the module into the slot (Figure 3). When correctly inserted, the fan module is flush with the RPS 2300 front panel.
Warning Do not reach into a vacant slot or chassis while you install or remove a module or a fan. Exposed circuitry could constitute an energy hazard. Statement 206
Figure 3 Inserting the Fan Module
Step 2 Align the two captive screws with the screw holes in the RPS 2300 front panel. Using a ratcheting torque screwdriver and a number-2 Phillips screwdriver bit, torque each screw to 5 lbf-in. (80 ozf-in.)
Verifying the Installation
Follow these steps to verify that the fan module is installed correctly:
Step 1 Listen for the fan; you should immediately hear it operating. If you do not hear it, make sure that the fan module is completely inserted in the RPS 2300 chassis and that the faceplate is flush with the RPS front panel.
Step 2 Confirm that the active/standby and fan LEDs on the fan module are green. See Table 1 for a description of the LEDs.
Step 3 If the fan does not operate, or if you experience trouble with the installation (for instance, if the captive installation screws do not align with the chassis holes), contact the Cisco Technical Assistance Center (TAC) for assistance.
Technical Specifications
This section includes the technical specifications and agency approvals for the fan module.
Table 4 EMC Approvals
EMCFCC Part 15 Class A
EN 55022 (CISPR22)
EN 55024 (CISPR24)
VCCI Class A
AS/NZS CISPR22 Class A
CE
MIC
GOST
China EMC Certifications
Obtaining Documentation
Cisco documentation and additional literature are available on Cisco.com. This section explains the product documentation resources that Cisco offers.
Cisco.com
You can access the most current Cisco documentation at this URL:
http://www.cisco.com/techsupport
You can access the Cisco website at this URL:
You can access international Cisco websites at this URL:
http://www.cisco.com/public/countries_languages.shtml
Product Documentation DVD
The Product Documentation DVD is a library of technical product documentation on a portable medium. The DVD enables you to access installation, configuration, and command guides for Cisco hardware and software products. With the DVD, you have access to the HTML documentation and some of the PDF files found on the Cisco website at this URL:
http://www.cisco.com/univercd/home/home.htm
The Product Documentation DVD is created and released regularly. DVDs are available singly or by subscription. Registered Cisco.com users can order a Product Documentation DVD (product number DOC-DOCDVD= or DOC-DOCDVD=SUB) from Cisco Marketplace at the Product Documentation Store at this URL:
http://www.cisco.com/go/marketplace/docstore
Ordering Documentation
You must be a registered Cisco.com user to access Cisco Marketplace. Registered users may order Cisco documentation at the Product Documentation Store at this URL:
http://www.cisco.com/go/marketplace/docstore
If you do not have a user ID or password, you can register at this URL:
http://tools.cisco.com/RPF/register/register.do
Documentation Feedback
You can provide feedback about Cisco technical documentation on the Cisco Technical Support & Documentation site area by entering your comments in the feedback form available in every online document.
Cisco Product Security Overview
Cisco provides a free online Security Vulnerability Policy portal at this URL:
http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html
From this site, you will find information about how to do the following:
•Report security vulnerabilities in Cisco products
•Obtain assistance with security incidents that involve Cisco products
•Register to receive security information from Cisco
A current list of security advisories, security notices, and security responses for Cisco products is available at this URL:
To see security advisories, security notices, and security responses as they are updated in real time, you can subscribe to the Product Security Incident Response Team Really Simple Syndication (PSIRT RSS) feed. Information about how to subscribe to the PSIRT RSS feed is found at this URL:
http://www.cisco.com/en/US/products/products_psirt_rss_feed.html
Reporting Security Problems in Cisco Products
Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If you think that you have identified a vulnerability in a Cisco product, contact PSIRT:
•For emergencies only — security-alert@cisco.com
An emergency is either a condition in which a system is under active attack or a condition for which a severe and urgent security vulnerability should be reported. All other conditions are considered nonemergencies.
•For nonemergencies — psirt@cisco.com
In an emergency, you can also reach PSIRT by telephone:
•1 877 228-7302
•1 408 525-6532
Tip We encourage you to use Pretty Good Privacy (PGP) or a compatible product (for example, GnuPG) to encrypt any sensitive information that you send to Cisco. PSIRT can work with information that has been encrypted with PGP versions 2.x through 9.x.
Never use a revoked encryption key or an expired encryption key. The correct public key to use in your correspondence with PSIRT is the one linked in the Contact Summary section of the Security Vulnerability Policy page at this URL:
http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html
The link on this page has the current PGP key ID in use.
If you do not have or use PGP, contact PSIRT to find other means of encrypting the data before sending any sensitive material.
Product Alerts and Field Notices
Modifications to or updates about Cisco products are announced in Cisco Product Alerts and Cisco Field Notices. You can receive Cisco Product Alerts and Cisco Field Notices by using the Product Alert Tool on Cisco.com. This tool enables you to create a profile and choose those products for which you want to receive information.
To access the Product Alert Tool, you must be a registered Cisco.com user. (To register as a Cisco.com user, go to this URL: http://tools.cisco.com/RPF/register/register.do) Registered users can access the tool at this URL: http://tools.cisco.com/Support/PAT/do/ViewMyProfiles.do?local=en
Obtaining Technical Assistance
Cisco Technical Support provides 24-hour-a-day award-winning technical assistance. The Cisco Technical Support & Documentation website on Cisco.com features extensive online support resources. In addition, if you have a valid Cisco service contract, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not have a valid Cisco service contract, contact your reseller.
Cisco Technical Support & Documentation Website
The Cisco Technical Support & Documentation website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day at this URL:
http://www.cisco.com/techsupport
Access to all tools on the Cisco Technical Support & Documentation website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:
http://tools.cisco.com/RPF/register/register.do
Note Use the Cisco Product Identification Tool to locate your product serial number before submitting a request for service online or by phone. You can access this tool from the Cisco Technical Support & Documentation website by clicking the Tools & Resources link, clicking the All Tools (A-Z) tab, and then choosing Cisco Product Identification Tool from the alphabetical list. This tool offers three search options: by product ID or model name; by tree view; or, for certain products, by copying and pasting show command output. Search results show an illustration of your product with the serial number label location highlighted. Locate the serial number label on your product and record the information before placing a service call.
Tip Displaying and Searching on Cisco.com
If you suspect that the browser is not refreshing a web page, force the browser to update the web page by holding down the Ctrl key while pressing F5.
To find technical information, narrow your search to look in technical documentation, not the entire Cisco.com website. On the Cisco.com home page, click the Advanced Search link under the Search box and then click the Technical Support & Documentation radio button.
To provide feedback about the Cisco.com website or a particular technical document, click Contacts & Feedback at the top of any Cisco.com web page.
Submitting a Service Request
Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool provides recommended solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco engineer. The TAC Service Request Tool is located at this URL:
http://www.cisco.com/techsupport/servicerequest
For S1 or S2 service requests, or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.
To open a service request by telephone, use one of the following numbers:
Asia-Pacific: +61 2 8446 7411
Australia: 1 800 805 227
EMEA: +32 2 704 55 55
USA: 1 800 553 2447For a complete list of Cisco TAC contacts, go to this URL:
http://www.cisco.com/techsupport/contacts
Definitions of Service Request Severity
To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.
Severity 1 (S1)—An existing network is "down" or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.
Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operations are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.
Severity 3 (S3)—Operational performance of the network is impaired while most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.
Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.
Obtaining Additional Publications and Information
Information about Cisco products, technologies, and network solutions is available from various online and printed sources.
•The Cisco Online Subscription Center is the website where you can sign up for a variety of Cisco e-mail newsletters and other communications. Create a profile and then select the subscriptions that you would like to receive. To visit the Cisco Online Subscription Center, go to this URL:
http://www.cisco.com/offer/subscribe
•The Cisco Product Quick Reference Guide is a handy, compact reference tool that includes brief product overviews, key features, sample part numbers, and abbreviated technical specifications for many Cisco products that are sold through channel partners. It is updated twice a year and includes the latest Cisco channel product offerings. To order and find out more about the Cisco Product Quick Reference Guide, go to this URL:
•Cisco Marketplace provides a variety of Cisco books, reference guides, documentation, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL:
http://www.cisco.com/go/marketplace/
•Cisco Press publishes a wide range of general networking, training, and certification titles. Both new and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL:
•Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:
•Networking products offered by Cisco Systems, as well as customer support services, can be obtained at this URL:
http://www.cisco.com/en/US/products/index.html
•Networking Professionals Connection is an interactive website where networking professionals share questions, suggestions, and information about networking products and technologies with Cisco experts and other networking professionals. Join a discussion at this URL:
http://www.cisco.com/discuss/networking
•"What's New in Cisco Documentation" is an online publication that provides information about the latest documentation releases for Cisco products. Updated monthly, this online publication is organized by product category to direct you quickly to the documentation for your products. You can view the latest release of "What's New in Cisco Documentation" at this URL:
http://www.cisco.com/univercd/cc/td/doc/abtunicd/136957.htm
•World-class networking training is available from Cisco. You can view current offerings at this URL:
http://www.cisco.com/en/US/learning/index.html
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