Table Of Contents
Getting Started Guide
Cisco ME 4924-10GE Ethernet Switch
Getting Started Guide
INCLUDING LICENSE AND WARRANTY
1 About this Guide
This guide provides instructions on how to initially configure your Cisco ME 4924-10GE switch. This guide also covers switch management options, basic rack-mounting procedures, port and module connection procedures, AC power connection procedures, and troubleshooting help. (For DC-powered switches, see the hardware installation guide on cisco.com.)
For additional installation and configuration information for Cisco ME 4924-10GE switches, see the Cisco ME 4924-10GE documentation on Cisco.com. For system requirements, important notes, limitations, open and resolved bugs, and last-minute documentation updates, see the release notes, also on Cisco.com.
When using the online publications, refer to the documents that match the Cisco IOS software version running on the switch.
You can order printed copies of the manuals from the Cisco.com sites and from the telephone numbers listed in the "Obtaining Documentation and Submitting a Service Request" section.
For translations of the warnings that appear in this publication, see the Regulatory Compliance and Safety Information for the Cisco ME 4924-10GE Ethernet Switch that accompanies this guide.
2 Taking Out What You Need
Follow these steps:
1. Unpack and remove the switch and the accessory kit from the shipping box.
2. Return the packing material to the shipping container, and save it for future use.
3. Verify that you have received the items shown on page 3. If any item is missing or damaged, contact your Cisco representative or reseller for instructions. Some switch models might include additional items that are not shown on page 3.
Equipment That You Supply to Setup the Switch
You need to supply this equipment :
•PC or laptop
•Ethernet (Category 5) straight-through cable or console cable
Note A console cable is not provided in the accessory kit. It can be ordered as an option.
Shipping Box Contents
Connecting to a DC Power Source
If your switch is powered through a DC power supply, see the "Connecting to DC Power" section in the Cisco ME 4924-10GE Ethernet Switch Hardware Installation Guide, available on cisco.com.
This section covers basic 19-inch rack-mounting and switch port connections. For alternate mounting procedures, such as installing the switch in a 24-inch rack or on a wall, and for additional cabling information, see the Cisco ME 4924-10GE Ethernet Switch Hardware Installation Guide on Cisco.com.
Equipment That You Supply
You need to supply a number-2 Phillips screwdriver to rack-mount the switch.
Before You Begin
When determining where to install the switch, verify that these guidelines are met:
Installation Warning Statements
This section includes the basic installation warning statements. Translations of these warning statements appear in the Regulatory Compliance and Safety Information for the Cisco ME 4924-10GE Ethernet Switch document that shipped with the switch and is also available on Cisco.com.
Warning This unit is intended for installation in restricted access areas. A restricted access area can be accessed only through the use of a special tool, lock and key, or other means of security. Statement 1017
Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement 1030
Warning Installation of the equipment must comply with local and national electrical codes. Statement 1074
Warning The plug-socket combination must be accessible at all times, because it serves as the main disconnecting device. Statement 1019
Warning This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available. Statement 1024
Warning Class 1 laser product. Statement 1008
Warning Invisible laser radiation may be emitted from disconnected fibers or connectors. Do not stare into beams or view directly with optical instruments. Statement 1051
Attaching the Brackets
Use four Phillips flat-head screws to attach the long side of the brackets to the switch.
Rack-Mount the Switch
Use the black Phillips machine screw to attach the cable guide to the left or right bracket. Use the four number-12 Phillips machine screws to attach the brackets to the rack. If desired, also attach the cable guide.
4 Basic Switch Setup
When you first set up the switch, you should configure an IP address and other information. Doing this enables the switch to connect to local routers and the Internet. You can then access the switch through the IP address for further configuration.
Information You Need to Setup Your Switch
You need this information from your system administrator before you complete the setup program:
•Host name for the new switch
•Fixed IP address
•Subnet mask (IP netmask)
•Enable secret password
Starting the Terminal Emulation Software
Before you power on the switch, start the terminal emulation session so that you can see the output display from the power-on self-test (POST).
The terminal-emulation software—frequently a PC application such as Hyperterminal or Procomm Plus—makes communication between the switch and your PC or terminal possible.
Step 1 Start the terminal-emulation program if you are using a PC or terminal.
Step 2 Start a terminal-emulation session.
Step 3 Configure the baud rate and character format of the PC or terminal to match these console port default characteristics:
•8 data bits, 1 stop bit
•No parity, No flow control
Preparing a Switch
To prepare the switch:
Step 1 Connect the Ethernet cable (not included)or a console cable (not included) to the console port on the front panel of the switch.
Step 2 Connect one end of the AC power cord to the power connector on the switch rear panel. As the switch powers on, it begins the power-on self-test (POST), a series of tests that runs automatically to ensure that the switch functions properly.
Note If your switch is powered through a DC power supply, see the "Connecting to DC Power" section in the hardware installation guide.
Step 3 Connect the other end of the power cable to a grounded AC outlet.
As the switch powers on, it begins the POST, a series of tests that runs automatically to ensure that the switch functions properly.
Step 4 Wait for the switch to complete POST. It might take several minutes for the switch to complete POST.
Step 5 Verify that POST has completed by confirming that the system and status LEDs remain green. The power LEDs might also be green depending on their functional status (see the LEDs section in the hardware installation guide for more information).
If the switch fails POST, the system LED turns amber. If the POST fails, see the "In Case of Difficulty" section to determine a course of action. POST errors are usually fatal. Call Cisco Systems immediately if your switch fails POST.
Caution Do not connect the switch to any device other than the PC or workstation being used to configure it.
Follow these steps to create an initial configuration for the switch:
Step 1 At the terminal prompt, enter the enable command to enter priveleged exec mode:Switch> enablePassword: passwordSwitch#
Step 2 Set the system time using the clock set command in privileged EXEC mode.Switch# clock set 20:09:01 3 Apr 2006
Step 3 Verify the change by entering the show clock command.Switch# show clock 20:09:06.079 UTC Thu Apr 3 2006
Step 4 Enter the configure terminal command to enter global configuration mode.Switch# configure terminalEnter configuration commands, one per line. End with CNTL/Z.Switch (config)#
Step 5 Configure a host name for the switch, and press Return.Switch (config)# hostname Switch1
Step 6 Configure the system prompt for the switch, and press Return. To remove the new prompt and return the prompt to its default, use the no prompt command.Switch (config)# prompt Switch1>
Step 7 Use the banner motd global configuration command to set location information in the login banner. You can also set a system contact using this command.Switch1(config)# banner motd c 170 West Tasman Drive, San Jose, CA c
orSwitch1 (config)# banner motd c 170 West Tasman Drive, San Jose, CA; Tech Support 408 123 4567 c
Step 8 Configure an enable secret password, and press Return.
The password can be from 1 to 25 alphanumeric characters, can start with a number, is case sensitive, allows spaces, but ignores leading spaces. The secret password is encrypted and the enable password is in plain text.Switch1 (config)# enable secret SecretPassword
Step 9 Configure an enable password, and press Return.Switch1 (config)# enable password EnablePassword
Step 10 Configure a virtual terminal (Telnet) password, and press Return.
The password can be from 1 to 25 alphanumeric characters, is case sensitive, allows spaces, but ignores leading spaces.Switch1 (config)# password terminal-passwordSwitch1 (config)# line vty 0 15
Step 11 Configure the interface that connects to the management network. (The IP address and subnet mask shown are for example only. Use an address appropriate for your network.)Switch1 (config)# ip routingSwitch1 (config)# interface gigabitethernet 24Switch1 (config-if)# no switchportSwitch1 (config-if)# no shutdownSwitch1 (config-if)# ip address 10.4.120.106 255.0.0.0Switch1 (config-if)# exit
Step 12 Exit from global configuration mode:Switch (config)# exitSwitch #
Step 13 View the configuration you just created and confirm that it is what you want.Switch1# show run!hostname Switch1!banner motd ^C170 West Tasman Drive, San Jose, CA ^C!!--- Output suppressed.
Step 14 Verify the ip information by using the show ip interface brief and show ip route commands.Switch1# show ip interface briefInterface IP-Address OK? Method Status ProtocolVlan1 172.16.1.2 YES manual up upFastEthernet1 unassigned YES unset up up!--- Output suppressed.Switch1# show ip routeCodes: C - connected, S - static, I - IGRP, R - RIP, M - mobile, B - BGPD - EIGRP, EX - EIGRP external, O - OSPF, IA - OSPF inter areaN1 - OSPF NSSA external type 1, N2 - OSPF NSSA external type 2E1 - OSPF external type 1, E2 - OSPF external type 2, E - EGPi - IS-IS, L1 - ISIS level-1, L2 - ISIS level-2, ia - ISIS inter area* - candidate default, U - per-user static route, o - ODRP - periodic downloaded static routeGateway of last resort is 172.16.1.1 to network 0.0.0.017220.127.116.11/24 is subnetted, 1 subnetsC 172.16.1.0 is directly connected, Vlan1S* 0.0.0.0/0 [1/0] via 172.16.1.1Switch1#
Step 15 Save the running configuration:Switch1# copy system:running-config nvram:startup-config
You have now completed the initial configuration of the switch.
After you complete the initial configuration, you may Telnet to the address you configured and use the Command-line interface (CLI) to configure more interfaces and features on the switch.
This example shows how to open a Telnet session to the switch:unix_host% telnet switch1Trying 10.4.20.106...Connected to 10.4.20.106.Escape character is '^]'.User Access VerificationPassword:< >switch1> enablePassword:Switch1#
For further configuration information, see the switch software configuration guide or the switch command reference.
5 Connect the Switch Ports
This section describes how to connect to the SFP module ports and 10 Gigabit X2 ports.
To maximize performance, choose one of these methods for configuring the Ethernet ports:
•Let the ports autonegotiate both speed and duplex.
•Set the port speed and duplex parameters on both ends of the connection.
Connect to 1000 BASE-X Ports
Follow these steps to connect to 1000BASE-X devices:
Step 1 Grasp the SFP module on the sides, and insert it into the switch slot until you feel the connector snap into place.
Step 2 When you connect to servers, workstations, and routers, insert a fiber optic cable with an LC connector in a switch SFP port.
Step 3 Insert the other cable end into an optical connector on the other device.
Step 4 The port LED turns on when both the switch and the connected device have established link.
The port LED should turns green immediately. If the port LED does not turn on, the device at the other end might not be turned on, or there might be a cable problem or a problem with the adapter installed in the attached device. See In Case of Difficulty for solutions to cabling problems.
Step 5 Reconfigure and reboot the connected device if necessary.
For a list of supported modules, see the release notes on Cisco.com. For detailed instructions on installing, removing, and connecting to SFP modules, see the documentation that came with the SFP module.
Caution Removing and installing an SFP module can shorten its useful life. Do not remove and insert SFP modules more often than is absolutely necessary.
Install the X2 Modules and Connect to the Ports
Follow these steps:
Step 1 Grasp the module on the sides, and insert it into the switch slot until you feel the connector snap into place.
Step 2 Insert an appropriate cable into the module port. Insert the other cable end into the other device.
For a list of supported modules, see the release notes on Cisco.com. For detailed instructions on installing, removing, and connecting X2 modules, see the documentation that came with the X2 module.
Caution Removing and installing an X2 module can shorten its useful life. Do not remove and insert X2 modules more often than is absolutely necessary.
Verify Port Connectivity
After you connect to the switch port, the port LED turns amber while the switch establishes a link. This process takes about 30 seconds. Then the LED turns green when the switch and the target device have an established link. If the LED is off, the target device might not be turned on, there might be a cable problem, or there might be a problem with the adapter installed in the target device. See the "In Case of Difficulty" section for information about online assistance.
6 Managing the Switch
After you complete the initial setup and install the switch in your network, use the CLI or other management options described in this section for further configuration.
Other Management Options
You can use SNMP management applications such as CiscoWorks, Small Network Management Solution (SNMS) and HP OpenView to configure and manage the switch. You also can manage it from an SNMP-compatible workstation that is running platforms such as HP OpenView or SunNet Manager.
See the "For More Information" section for a list of supporting documentation.
7 In Case of Difficulty
First look for a solution to your problem in the troubleshooting section of the Cisco ME 4924-10GE Ethernet Switch Hardware Installation Guide or the Catalyst 4500 Series Software Configuration Guide on Cisco.com. You can also access the Cisco Technical Support and Documentation website for a list of known hardware problems and extensive troubleshooting documentation, including:
•Factory defaults and password recovery
•Recovery from corrupted or missing software
•Switch port problems
•Network interface cards
•Field notices and security advisories
Follow these steps:
1. Open your browser, and go to http://www.cisco.com/.
2. Click Technical Support and Documentation > Technology Support.
3. Click the subject that addresses the problem that you are experiencing.
For More Information
For more information about the switch, see these documents on Cisco.com:
•Cisco ME 4924-10GE Ethernet Switch Hardware Installation Guide (not orderable, but available on Cisco.com). This guide provides complete hardware descriptions and detailed installation procedures.
•Regulatory Compliance and Safety Information for the Cisco ME 4924 Ethernet Switch (order number DOC-7817432=). This guide contains agency approvals, compliance information, and translated warning statements.
•Release Notes for the Cisco ME 4924-10GE Switch (not orderable but available on Cisco.com)
•Catalyst 4500 Series Switch Software Configuration Guide (not orderable, but available on Cisco.com). This guide provides a product overview and detailed descriptions and procedures of the switch software features. The Cisco ME 4924-10GE shares common software with the Catalyst 4500 series.
•Catalyst 4500 Series Switch Command Reference (not orderable, but available on Cisco.com). This reference provides detailed descriptions of the Cisco IOS commands specifically created or modified for the switch.
•Catalyst 4500 Series Switch System Message Guide (not orderable, but available on Cisco.com). This guide provides descriptions of the system messages specifically created or modified for the switch.
8 Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.
9 Cisco Limited Lifetime Hardware Warranty Terms
There are special terms applicable to your hardware warranty and various services that you can use during the warranty period. Your formal Warranty Statement, including the warranties and license agreements applicable to Cisco software, is available on Cisco.com. Follow these steps to access and download the Cisco Information Packet and your warranty and license agreements from Cisco.com.
1. Launch your browser, and go to this URL:
The Warranties and License Agreements page appears.
2. To read the Cisco Information Packet, follow these steps:
a. Click the Information Packet Number field, and make sure that the part number 78-5235-03A0 is highlighted.
b. Select the language in which you would like to read the document.
c. Click Go.
The Cisco Limited Warranty and Software License page from the Information Packet appears.
d. Read the document online, or click the PDF icon to download and print the document in Adobe Portable Document Format (PDF).
3. To read translated and localized warranty information about your product, follow these steps:
a. Enter this part number in the Warranty Document Number field:
b. Select the language in which you would like to view the document.
c. Click Go.
The Cisco warranty page appears.
d. Read the document online, or click the PDF icon to download and print the document in Adobe Portable Document Format (PDF).
You can also contact the Cisco service and support website for assistance:
Duration of Hardware Warranty
A Cisco product hardware warranty is supported for as long as the original end user continues to own or use the product, provided that the fan and power supply warranty is limited to five (5) years. In the event of a discontinuance of product manufacture, the Cisco warranty support is limited to five (5) years from the announcement of the discontinuance.
Replacement, Repair, or Refund Policy for Hardware
Cisco or its service center will use commercially reasonable efforts to ship a replacement part within ten (10) working days after receipt of the Return Materials Authorization (RMA) request. Actual delivery times can vary, depending on the customer location.
Cisco reserves the right to refund the purchase price as its exclusive warranty remedy.
To Receive a Return Materials Authorization (RMA) Number
Contact the company from whom you purchased the product. If you purchased the product directly from Cisco, contact your Cisco Sales and Service Representative.
Complete the information below, and keep it for reference.
Company product purchased from
Company telephone number
Product model number
Product serial number
Maintenance contract number