Release Notes for Catalyst 3750-X and 3560-X Switches, Cisco IOS Release 12.2(53)SE2

Hardware Supported

These model numbers are referenced in the documentation but are not available:

• XPS-2200 - Expandable power supply for Catalyst 3750-X and 3560-X switches

Device Manager System Requirements

These sections describe the hardware and software requirements for using the device manager:

• “Hardware Requirements” section
• “Software Requirements” section

Hardware Requirements

Table 2 lists the minimum hardware requirements for running the device manager.

Software Requirements

These are the supported operating systems and browsers for the device manager:

• Windows 2000, XP, Vista, and Windows Server 2003.
• Internet Explorer 5.5, 6.0, 7.0, Firefox 1.5, 2.0 or later.

The device manager verifies the browser version when starting a session, and it does not require a plug-in.

Cluster Compatibility

You cannot create and manage switch clusters through the device manager. To create and manage switch clusters, use the command-line interface (CLI) or the Network Assistant application.

When creating a switch cluster or adding a switch to a cluster, follow these guidelines:

• When you create a switch cluster, we recommend configuring the highest-end switch in your cluster as the command switch.
• If you are managing the cluster through Network Assistant, the switch with the latest software should be the command switch.
• The standby command switch must be the same type as the command switch. For example, if the command switch is a Catalyst 3750-X switch, all standby command switches must be Catalyst 3750-X switches.

For additional information about clustering, see Getting Started with Cisco Network Assistant, Release Notes for Cisco Network Assistant, the Cisco enhanced EtherSwitch service module documentation, the software configuration guide, and the command reference.

CNA Compatibility

Cisco IOS 12.2(53)SE2 will be supported in a future release of the Cisco Network Assistant. You can download Cisco Network Assistant from this URL:

http://www.cisco.com/pcgi-bin/tablebuild.pl/NetworkAssistant

For more information about Cisco Network Assistant, see the Release Notes for Cisco Network Assistant on Cisco.com.

Finding the Software Version and Feature Set

The Cisco IOS image is stored as a bin file in a directory that is named with the Cisco IOS release. A subdirectory contains the files needed for web management. The image is stored on the system board flash device (flash:).

You can use the show version privileged EXEC command to see the software version that is running on your switch. The second line of the display shows the version.

Note Although the show version output always shows the software image running on the switch, the model name shown at the end of this display is the factory configuration and does not change if you upgrade the software license.

You can also use the dir filesystem : privileged EXEC command to see the directory names of other software images that you might have stored in flash memory.

Deciding Which Files to Use

If you have a service support contract and order a software license or if you order a switch, you receive the universal software image and a specific software license. If you do not have a service support contract, such as a SMARTnet contract, download the IP base image from Cisco.com. This image has the IP base and LAN base feature sets.

Note A Catalyst 3750-X or 3560-X switch running the LAN base feature set supports only 255 VLANs.

The switches running the universal software images can use permanent and temporary software licenses. See the “Cisco IOS Software Activation Conceptual Overview” chapter in the Cisco IOS Software Activation Configuration Guide. http://www.cisco.com/en/US/docs/ios/csa/configuration/guide/12.4T/csa_book.html.

The universal software images support multiple feature sets. Use the software activation feature to deploy a software license and to enable a specific feature set. For information about software activation, see the Cisco Software Activation and Compatibility Document on Cisco.com:

http://www.cisco.com/en/US/products/ps7077/products_installation_and_configuration_guides_list.html

Switches running payload-encryption images can encrypt management and data traffic. Switches running nonpayload-encryption images can encrypt only management traffic, such as a SSH management session.

• Management traffic is encrypted when SSH, SSL, SNMP, and other cryptographic-capable applications or protocols are enabled.
• Data traffic is encrypted when MACsec is enabled.

For more information about software licenses and images available for the Catalyst 3750-X and Catalyst 3560-X switches, see the Cisco IOS Software Installation Document on the Catalyst 3750-X or Catalyst 3560-X documentation page on Cisco.com.

The upgrade procedures in these release notes describe how to perform the upgrade by using a combined tar file. This file contains the Cisco IOS image file and the files needed for the embedded device manager. You must use the combined tar file to upgrade the switch through the device manager. To upgrade the switch through the command-line interface (CLI), use the tar file and the archive download-sw privileged EXEC command.

Archiving Software Images

Before upgrading your switch software, make sure that you have archived copies of the current Cisco IOS release and the Cisco IOS release from which you are upgrading. You should keep these archived images until you have upgraded all devices in the network to the new Cisco IOS image and until you have verified that the new Cisco IOS image works properly in your network.

Cisco routinely removes old Cisco IOS versions from Cisco.com. See Product Bulletin 2863 for more information:

http://www.cisco.com/en/US/products/sw/iosswrel/ps5187/prod_bulletin0900aecd80281c0e.html

You can copy the bin software image file on the flash memory to the appropriate TFTP directory on a host by using the copy flash: tftp: privileged EXEC command.

Note Although you can copy any file on the flash memory to the TFTP server, it is time-consuming to copy all of the HTML files in the tar file. We recommend that you download the tar file from Cisco.com and archive it on an internal host in your network.

You can also configure the switch as a TFTP server to copy files from one switch to another without using an external TFTP server by using the tftp-server global configuration command. For more information about the tftp-server command, see the “Basic File Transfer Services Commands” section of the Cisco IOS Configuration Fundamentals Command Reference, Release 12.2, at this URL:

http://www.cisco.com/en/US/products/sw/iosswrel/ps1835/products_command_reference_book09186a00800811e0.html

Upgrading a Switch by Using the Device Manager or Network Assistant

You can upgrade switch software by using the device manager or Network Assistant. For detailed instructions, click Help.

Note When using the device manager to upgrade your switch, do not use or close your browser session after the upgrade process begins. Wait until after the upgrade process completes.

Upgrading a Switch by Using the CLI

This procedure is for copying the combined tar file to the switch. You copy the file to the switch from a TFTP server and extract the files. You can download an image file and replace or keep the current image.

To download software, follow these steps:

Step 1 Use Table 3 to identify the file that you want to download.

Step 2 Download the software image file. If you have a SmartNet support contract, go to this URL, and log in to download the appropriate files:

http://www.cisco.com/kobayashi/sw-center/sw-lan.shtml

To download the universal software image files for a Catalyst 3750-X switch, click Catalyst 3750-X software.

To download the universal software image files for a Catalyst 3560-X switch, click Catalyst 3560-X software.

Step 3 Copy the image to the appropriate TFTP directory on the workstation, and make sure that the TFTP server is properly configured.

For more information, see Appendix B in the software configuration guide for this release.

Step 4 Log into the switch through the console port or a Telnet session.

Step 5 (Optional) Ensure that you have IP connectivity to the TFTP server by entering this privileged EXEC command:

For more information about assigning an IP address and default gateway to the switch, see the software configuration guide for this release.

Step 6 Download the image file from the TFTP server to the switch. If you are installing the same version of software that is currently on the switch, overwrite the current image by entering this privileged EXEC command:

The /overwrite option overwrites the software image in flash memory with the downloaded one.

The /reload option reloads the system after downloading the image unless the configuration has been changed and not saved.

For // location, specify the IP address of the TFTP server.

For / directory / image-name .tar, specify the directory (optional) and the image to download. Directory and image names are case sensitive.

This example shows how to download an image from a TFTP server at 198.30.20.19 and to overwrite the image on the switch:

You can also download the image file from the TFTP server to the switch and keep the current image by replacing the /overwrite option with the /leave-old-sw option.

Recovering from a Software Failure

For additional recovery procedures, see the “Troubleshooting” chapter in the software configuration guide for this release.

New Hardware Features

For a list of all supported hardware, see the “Hardware Supported” section.

New Software Features

This release is the first software release for the Catalyst 3750-X and Catalyst 3560-X switches. For a detailed list of key features for this software release, see the “Overview” chapter of the Catalyst 3750-X and 3560-X Switch Software Configuration Guide.

• The command ‘ip tcp adjust-mss’ is not supported on the 3750x/3560x/3750g/3560g/3750e/3560e platforms.

Cisco IOS Limitations

Unless otherwise noted, these limitations apply to the Catalyst 3750-X and 3560-X switches.

• “Access Control List” section
• “Address Resolution Protocol” section
• “Cisco Transceiver Modules and SFP Modules” section
• “Configuration” section
• “EtherChannel” section
• “IEEE 802.1x Authentication” section
• “Multicasting” section
• “PoE and PoE+” section
• “QoS” section
• “RADIUS” section
• “Routing” section
• “SPAN and RSPAN” section
• “Stacking (only Catalyst 3750-X Switch Stack)” section
• “Stack Power (Catalyst 3750-X only)” section
• “VLANs” section

Access Control List

• The Catalyst 3750-E and Catalyst 3560-E switches have 964 TCAM entries available for ACLs in the default and routing SDM templates instead of the 1024 entries that are available on the Catalyst 3560 and Catalyst 3750 switches.

There is no workaround. (CSCse33114)

• When a MAC access list is used to block packets from a specific source MAC address, that MAC address is entered in the switch MAC-address table.

The workaround is to block traffic from the specific MAC address by using the mac address-table static mac-addr vlan vlan-id drop global configuration command. (CSCse73823)

Address Resolution Protocol

• The switch might place a port in an error-disabled state due to an Address Resolution Protocol (ARP) rate limit exception even when the ARP traffic on the port is not exceeding the configured limit. This could happen when the burst interval setting is 1 second, the default.

The workaround is to set the burst interval to more than 1 second. We recommend setting the burst interval to 3 seconds even if you are not experiencing this problem.(CSCse06827))

Cisco Transceiver Modules and SFP Modules

• Cisco GLC-GE-100FX SFP modules with a serial number between OPC0926xxxx and OPC0945xxxx might show intermittent module not valid, data, status, link-flapping, and FCS errors. The workaround is to use modules with serial numbers that are not in the specified range. (CSCsh59585)
• When switches are installed closely together and the uplink ports of adjacent switches are in use, you might have problems accessing the SFP module bale-clasp latch to remove the SFP module or the SFP cable (Ethernet or fiber). Use one of these workarounds:

– Allow space between the switches when installing them.

– In a switch stack, plan the SFP module and cable installation so that uplinks in adjacent stack members are not all in use.

– Use long, small screwdriver to access the latch then remove the SFP module and cable. (CSCsd57938)

• The far-end fault optional facility is not supported on the GLC-GE-100FX SFP module. The workaround is to configure aggressive UDLD. (CSCsh70244).

Configuration

• If a half-duplex port running at 10 Mb/s receives frames with Inter-Packet Gap (IPG) that do not conform to Ethernet specifications, the switch might stop sending packets.

There is no workaround. (CSCec74610) (Catalyst 3750-X switches)

• When an excessive number (more than 100 packets per second) of Address Resolution Protocol (ARP) packets are sent to a Network Admission Control (NAC) Layer 2 IP-configured member port, a switch might display a message similar to this:

PLATFORM_RPC-3-MSG_THROTTLED: RPC Msg Dropped by throttle mechanism: type 0, class 51, max_msg 128, total throttled 984323

-Traceback= 6625EC 5DB4C0 5DAA98 55CA80 A2F2E0 A268D8

No workaround is necessary. Under normal conditions, the switch generates this notification when snooping the next ARP packet. (CSCse47548)

• When there is a VLAN with protected ports configured in fallback bridge group, packets might not be forwarded between the protected ports.

The workaround is to not configure VLANs with protected ports as part of a fallback bridge group. (CSCsg40322)

When a switch port configuration is set at 10 Mb/s half duplex, sometimes the port does not send in one direction until the port traffic is stopped and then restarted. You can detect the condition by using the show controller ethernet-controller or the show interfaces privileged EXEC commands.

The workaround is to stop the traffic in the direction in which it is not being forwarded, and then restart it after 2 seconds. You can also use the shutdown interface configuration command followed by the no shutdown command on the interface. (CSCsh04301)

• When line rate traffic is passing through a dynamic port, and you enter the switchport access vlan dynamic interface configuration command for a range of ports, the VLANs might not be assigned correctly. One or more VLANs with a null ID appears in the MAC address table instead.

The workaround is to enter the switchport access vlan dynamic interface configuration command separately on each port.(CSCsi26392)

• If you enter the show tech-support privileged EXEC command after you enter the remote command { all | stack-member-number } privileged EXEC command, the complete output does not appear.

The workaround is to use the session stack-member-number privileged EXEC command. (CSCsz38090) (Catalyst 3750-X switches)

• When the switch flash memory has less than 6 MB free space, there is not enough space in flash memory to hold temporary files created as part of a microcontroller unit (MCU) image upgrade, and the upgrade fails.

The workaround is to delete any unnecessary files in flash memory, delete the temporary files created as part of the failed upgrade, and try the MCU upgrade again. (CSCtd75400)

Diagnostics

• When you enter the test cable-diagnostics tdr interface or the show cable-diagnostics tdr interface privileged EXEC command on an interface to determine the length of a connected cable, the cable length might be reported as N/A. This can occur when there is no link, a 10 Mb/s link, or a 100 Mb/s link, even though there are no cable faults. Cable length is reported correctly when a 1 Gb/s link is active on the interface.

The workaround to verify the cable length is to enter the commands when a Gigabit link is active on the interface or after disconnecting the far end of the cable. (CSCte43869)

EtherChannel

• In an EtherChannel running Link Aggregation Control Protocol (LACP), the ports might be put in the suspended or error-disabled state after a stack partitions or a member switch reloads. This occurs when:

– The EtherChannel is a cross-stack EtherChannel with a switch stack at one or both ends.

– The switch stack partitions because a member reloads. The EtherChannel is divided between the two partitioned stacks, each with a stack master.

The EtherChannel ports are put in the suspended state because each partitioned stack sends LACP packets with different LACP Link Aggregation IDs (the system IDs are different). The ports that receive the packets detect the incompatibility and shut down some of the ports. Use one of these workarounds for ports in this error-disabled state:

– Enable the switch to recover from the error-disabled state.

– Enter the shutdown and the no shutdown interface configuration commands to enable the port.

The EtherChannel ports are put in the error-disabled state because the switches in the partitioned stacks send STP BPDUs. The switch or stack at the other end of the EtherChannel receiving the multiple BPDUs with different source MAC addresses detects an EtherChannel misconfiguration.

After the partitioned stacks merge, ports in the suspended state should automatically recover. (CSCse33842)

• When a switch stack is configured with a cross-stack EtherChannel, it might transmit duplicate packets across the EtherChannel when a physical port in the EtherChannel has a link-up or link-down event. This can occur for a few milliseconds while the switch stack adjusts the EtherChannel for the new set of active physical ports and can happen when the cross-stack EtherChannel is configured with either mode ON or LACP. This problem might not occur with all link-up or link-down events.

No workaround is necessary. The problem corrects itself after the link-up or link-down event. (CSCse75508)

• The switch might display tracebacks similar to this example when an EtherChannel interface port-channel type changes from Layer 2 to Layer 3 or the reverse:

15:50:11: %COMMON_FIB-4-FIBNULLHWIDB: Missing hwidb for fibhwidb Port-channel1 (ifindex 1632) -Traceback= A585C B881B8 B891CC 2F4F70 5550E8 564EAC 851338 84AF0C 4CEB50 859DF4 A7BF28 A98260 882658 879A58

There is no workaround. (CSCsh12472)

IEEE 802.1x Authentication

• If a supplicant using a Marvel Yukon network interface card (NIC) is connected an IEEE 802.1x-authorized port in multihost mode, the extra MAC address of 0c00.0000.0000 appears in the MAC address table.

Use one of these workarounds (CSCsd90495):

– Configure the port for single-host mode to prevent the extra MAC address from appearing in the MAC address table.

– Replace the NIC card with a new card.

• When MAC authentication bypass is configured to use Extensible Authentication Protocol (EAP) for authorization and critical authentication is configured to assign a critical port to an access VLAN:

– If the connected device is supposed to be unauthorized, the connected device might be authorized on the VLAN that is assigned to the critical port instead of to a guest VLAN.

– If the device is supposed to be authorized, it is authorized on the VLAN that is assigned to the critical port.

Use one of these workarounds (CSCse04534):

– Configure MAC authentication bypass to not use EAP.

– Define your network access profiles to not use MAC authentication bypass. For more information, see the Cisco Access Control Server (ACS) documentation.

• When IEEE 802.1x authentication with VLAN assignment is enabled, a CPUHOG message might appear if the switch is authenticating supplicants in a switch stack.

The workaround is not use the VLAN assignment option. (CSCse22791)

Multicasting

• Multicast packets with a time-to-live (TTL) value of 0 or 1 are flooded in the incoming VLAN when all of these conditions are met:

– Multicast routing is enabled in the VLAN.

– The source IP address of the packet belongs to the directly connected network.

– The TTL value is either 0 or 1.

The workaround is to not generate multicast packets with a TTL value of 0 or 1, or disable multicast routing in the VLAN. (CSCeh21660)

• Multicast packets denied by the multicast boundary access list are flooded in the incoming VLAN when all of these conditions are met:

– Multicast routing is enabled in the VLAN.

– The source IP address of the multicast packet belongs to a directly connected network.

– The packet is denied by the IP multicast boundary access-list configured on the VLAN.

There is no workaround. (CSCei08359)

• Reverse path forwarding (RPF) failed multicast traffic might cause a flood of Protocol Independent Multicast (PIM) messages in the VLAN when a packet source IP address is not reachable.

The workaround is to not send RPF-failed multicast traffic, or make sure that the source IP address of the RPF-failed packet is reachable. (CSCsd28944)

• If the clear ip mroute privileged EXEC command is used when multicast packets are present, it might cause temporary flooding of incoming multicast traffic in the VLAN.

There is no workaround. (CSCsd45753)

• When you configure the ip igmp max-groups number and ip igmp max-groups action replace interface configuration commands and the number of reports exceed the configured max-groups value, the number of groups might temporarily exceed the configured max-groups value. No workaround is necessary because the problem corrects itself when the rate or number of IGMP reports are reduced. (CSCse27757)
• When you configure the IGMP snooping throttle limit by using the ip igmp max-groups number interface configuration on a port-channel interface, the groups learned on the port-channel might exceed the configured throttle limit number, when all of these conditions are true:

– The port-channel is configured with member ports across different switches in the stack.

– When one of the member switches reloads.

– The member switch that is reloading has a high rate of IP IGMP joins arriving on the port-channel member port.

The workaround is to disable the IGMP snooping throttle limit by using the no ip igmp max-groups number interface configuration command and then to reconfigure the same limit again. (CSCse39909)

PoE and PoE+

• When a loopback cable is connected to a switch PoE port, the show interface status privileged EXEC command shows not connected, and the link remains down. When the same loopback cable is connected to a non-PoE port, the link becomes active and then transitions to the error-disabled state when the keepalive feature is enabled. There is no workaround. (CSCsd60647)
• The Cisco 7905 IP Phone is error-disabled when the phone is connected to an external power source.

The workaround is to enable PoE and to configure the switch to recover from the PoE error-disabled state. (CSCsf32300)

• The pethPsePortShortCounter MIB object appears as short even though the powered device is powered on after it is connected to the PoE port.

There is no workaround. (CSCsg20629)

• When a powered device (such as an IP phone) connected to a PoE+ port restarts and sends a CDP or LLDP packet with a power TLV, the switch locks to the power-negotiation protocol of that first packet. The switch does not respond to power requests from the other protocol. For example, if the switch is locked to CDP, it does not provide power to devices that send LLDP requests. If CDP is disabled after the switch has locked on it, the switch does not respond to LLDP power requests and can no longer power on any accessories.

The workaround is to turn the powered device off and then on again.

QoS

• When QoS is enabled and the egress port receives pause frames at the line rate, the port cannot send packets.

There is no workaround. (CSCeh18677)

• Egress shaped round robin (SRR) sharing weights do not work properly with system jumbo MTU frames.

There is no workaround. (CSCsc63334)

• In a hierarchical policy map, if the VLAN-level policy map is attached to a VLAN interface and the name of the interface-level policy map is the same as that for another VLAN-level policy map, the switch rejects the configuration, and the VLAN-level policy map is removed from the interface.

The workaround is to use a different name for the interface-level policy map. (CSCsd84001)

• If the ingress queue has low buffer settings and the switch sends multiple data streams of system jumbo MTU frames at the same time at the line rate, the frames are dropped at the ingress.

There is no workaround. (CSCsd72001)

• When you use the srr-queue bandwidth limit interface configuration command to limit port bandwidth, packets that are less than 256 bytes can cause inaccurate port bandwidth readings. The accuracy is improved when the packet size is greater than 512 bytes. There is no workaround. (CSCsg79627)
• If QoS is enabled on a switch and the switch has a high volume of incoming packets with a maximum transmission unit (MTU) size greater than 1512 bytes, the switch might reload.

Use one of these workarounds:

– Use the default buffer size.

– Use the mls qos queue-set output qset-id buffers allocation1... allocation4 global configuration command to allocate the buffer size. The buffer space for each queue must be at least 10 percent. (CSCsx69718) (Catalyst 3750-X switches)

RADIUS

• RADIUS change of authorization (COA) reauthorization is not supported on the critical auth VLAN.

There is no workaround. (CSCta05071)

Routing

• The switch stack might reload if the switch runs with this configuration for several hours, depleting the switch memory and causing the switch to fail:

– The switch has 400 Open Shortest Path First (OSPF) neighbors.

– The switch has thousands of OSPF routes.

The workaround is to reduce the number of OSPF neighbors to 200 or less. (CSCse65252)

• When the PBR is enabled and QoS is enabled with DSCP settings, the CPU utilization might be high if traffic is sent to unknown destinations.

The workaround is to not send traffic to unknown destinations. (CSCse97660)

SPAN and RSPAN

• When egress SPAN is running on a 10-Gigabit Ethernet port, only about 12 percent of the egress traffic is monitored.

There is no workaround. This is a hardware limitation. (CSCei10129)

Stacking (only Catalyst 3750-X Switch Stack)

• Where there is a mixed hardware stack with Catalyst 3750-X and 3750 switches as stack members, when you change the configuration and enter the write memory privileged EXEC command, the unable to read config message appears.

The workaround is to wait a few seconds and then to reenter the write memory privileged EXEC command. (CSCsd66272)

• When using the logging console global configuration command, low-level messages appear on both the stack master and the stack member consoles.

The workaround is to use the logging monitor global configuration command to set the severity level to block the low-level messages on the stack member consoles. (CSCsd79037)

• In a mixed stack which consists of Catalyst 3750 switches along with Catalyst 3750-E switches, when the stack ring is congested with approximately 40 Gb/s of traffic, some of the local traffic from one port to another on a Catalyst 3750-E member might be dropped.

The workaround is to avoid traffic congestion on the stack ring. (CSCsd87538)

• If a new member switch joins a switch stack within 30 seconds of a command to copy the switch configuration to the running configuration of the stack master, the new member might not get the latest running configuration and might not operate properly.

The workaround is to reboot the new member switch. Use the remote command all show run privileged EXEC command to compare the running configurations of the stack members. (CSCsf31301)

• When the flash memory of a stack member is almost full, it might take longer to start up than other member switches. This might cause that switch to miss the stack-master election window. As a result, the switch might fail to become the stack master even though it has the highest priority.

The workaround is to delete files in the flash memory to create more free space. (CSCsg30073)

• In a mixed stack of Catalyst 3750 switches and Catalyst 3750- switches, when the stack reloads, the Catalyst 3750-X might not become stack master, even it has a higher switch priority set.

The workaround is to check the flash. If it contains many files, remove the unnecessary ones. Check the lost and found directory in flash and if there are many files, delete them. To check the number of files use the fsck flash: command. (CSCsi69447)

• A stack member switch might fail to bundle Layer 2 protocol tunnel ports into a port channel when you have followed these steps:

1. You configure a Layer 2 protocol tunnel port on the master switch.

2. You configure a Layer 2 protocol tunnel port on the member switch.

3. You add the port channel to the Layer 2 protocol tunnel port on the master switch.

4. You add the port channel to the Layer 2 protocol tunnel port on the member switch.

After this sequence of steps, the member port might stay suspended.

The workaround is to configure the port on the member switch as a Layer 2 protocol tunnel and at the same time also as a port channel. For example:

• After a stack bootup, the spanning tree state of a port that has IEEE 802.1x enabled might be blocked, even when the port is in the authenticated state. This can occur on a voice port where the Port Fast feature is enabled.

The workaround is to enter a shutdown interface configuration command followed by a no shutdown command on the port in the blocked state. (CSCsl64124)

Stack Power (Catalyst 3750-X only)

• When a power stack has been configured in redundant mode, which is not the default, and then split by either removing cables or disabling StackPower ports, the newly created power stack has the same mode as the former power stack, but this is not shown in the configuration file.

The workaround when you are forming power stack topologies if the power stack mode is not the default (power sharing), you should also configure the power stack mode on the new power stacks by entering the mode redundant power-stack configuration command. (CSCte33875)

VLANs

• When the domain is authorized in the guest VLAN on a member switch port without link loss and an Extensible Authentication Protocol over LAN (EAPOL) is sent to an IEEE 802.1x supplicant to authenticate, the authentication fails. This problem happens intermittently with certain stacking configurations and only occurs on the member switches.

The workaround is to enter the shut and no shut interface configuration commands on the port to reset the authentication status. (CSCsf98557)

• The error message %DOT1X_SWITCH-5-ERR_VLAN_NOT_FOUND might appear for a switch stack under these conditions:

– IEEE 802.1 is enabled.

– A supplicant is authenticated on at least one port.

– A new member joins a switch stack.

You can use one of these workarounds:

– Enter the shutdown and the no shutdown interface configuration commands to reset the port.

– Remove and reconfigure the VLAN. (CSCsi26444)

• When you enter the boot host retry timeout global configuration command to specify the amount of time that the client should keep trying to download the configuration and you do not enter a timeout value, the default value is zero, which should mean that the client keeps trying indefinitely. However, the client does not keep trying to download the configuration.

The workaround is to always enter a non zero value for the timeout value when you enter the boot host retry timeout timeout-value command. (CSCsk65142)

Device Manager Limitations

• When you are prompted to accept the security certificate and you click No, you only see a blank screen, and the device manager does not launch.

The workaround is to click Yes when you are prompted to accept the certificate. (CSCef45718)

Switch Stack Notes

• Always power off a switch before adding or removing it from a switch stack.
• The Catalyst 3560-X switches do not support switch stacking. However, the show processes privileged EXEC command still lists stack-related processes. This occurs because these switches share common code with other switches that do support stacking.

Cisco IOS Notes

• Unlike other platforms, the response to an Energywise query on a Catalyst 3750-X or 3560-X is the actual switch power consumption and not a fixed number.
• If the switch requests information from the Cisco Secure Access Control Server (ACS) and the message exchange times out because the server does not respond, a message similar to this appears:

If this message appears, make sure that there is network connectivity between the switch and the ACS. You should also make sure that the switch has been properly configured as an AAA client on the ACS.

• If the switch has interfaces with automatic QoS for voice over IP (VoIP) configured and you upgrade the switch software, when you enter the auto qos voip cisco-phone interface configuration command on another interface, you might see this message:

If this happens, enter the no auto qos voip cisco-phone interface command on all interface with this configuration to delete it. Then enter the auto qos voip cisco-phone command on each of these interfaces to reapply the configuration.

Device Manager Notes

• You cannot create and manage switch clusters through the device manager. To create and manage switch clusters, use the CLI or Cisco Network Assistant.
• When the switch is running a localized version of the device manager, the switch displays settings and status only in English letters. Input entries on the switch can only be in English letters.
• For device manager session on Internet Explorer, popup messages in Japanese or in simplified Chinese can appear as garbled text. These messages appear properly if your operating system is in Japanese or Chinese.
• We recommend this browser setting to speed up the time needed to display the device manager from Microsoft Internet Explorer.

From Microsoft Internet Explorer:

1. Choose Tools > Internet Options.

2. Click Settings in the “Temporary Internet files” area.

3. From the Settings window, choose Automatically.

4. Click OK.

5. Click OK to exit the Internet Options window.

• The HTTP server interface must be enabled to display the device manager. By default, the HTTP server is enabled on the switch. Use the show running-config privileged EXEC command to see if the HTTP server is enabled or disabled.

If you are not using the default method of authentication (the enable password), you need to configure the HTTP server interface with the method of authentication used on the switch

Beginning in privileged EXEC mode, follow these steps to configure the HTTP server interface:

The device manager uses the HTTP protocol (the default is port 80) and the default method of authentication (the enable password) to communicate with the switch through any of its Ethernet ports and to allow switch management from a standard web browser.

If you change the HTTP port, you must include the new port number when you enter the IP address in the browser Location or Address field (for example, http://10.1.126.45:184 where 184 is the new HTTP port number). You should write down the port number through which you are connected. Use care when changing the switch IP information.

• If you use Internet Explorer Version 5.5 and select a URL with a nonstandard port at the end of the address (for example, www. cisco.com:84), you must enter http:// as the URL prefix. Otherwise, you cannot launch the device manager.

This document is to be used in conjunction with the documents listed in the “Obtaining Documentation and Submitting a Service Request” section.

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)

Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and coincidental.

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