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Cisco Catalyst 3550 Series Switches

Release Notes for the Catalyst 3550 Multilayer Switch, Cisco IOS Release 12.1(19)EA1

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Release Notes for the Catalyst 3550 Multilayer Switch Cisco IOS Release 12.1(19)EA1

Table Of Contents

Release Notes for the
Catalyst 3550 Multilayer Switch
Cisco IOS Release 12.1(19)EA1

Contents

System Requirements

Cluster Capability

Software Compatibility

Windows

Solaris

Downloading Software

Determining the Software Version and Feature Set

Determining Which Files to Use

Upgrading a Switch by Using CMS

Upgrading a Switch by Using the CLI

Upgrading with a Nondefault System MTU Setting

Recovering from Software Failure

Installation Notes

Using Express Setup to Configure a Switch

Starting Express Setup

Configuring the Switch Settings

Verifying Switch IP Address (Optional)

ReRunning Express Setup

Clearing the Switch IP Address and Configuration

Where to Go Next

Setting Up the Catalyst 3550 Initial Configuration

New Software Features

Upgrading Software and 802.1X

Upgrading Software and DHCP Option-82

Limitations and Restrictions

Cisco IOS Limitations and Restrictions

Cluster Limitations and Restrictions

CMS Limitations and Restrictions

Important Notes

Cisco IOS Notes

Cluster Notes

CMS Notes

Read-Only Mode in CMS

Open Caveats

Open Cisco IOS Caveats

Open CMS Caveats

Resolved Caveats

Cisco IOS Caveats Resolved in Cisco IOS Release 12.1(19)EA1

CMS Caveats Resolved in Cisco IOS Release 12.1(19)EA1

Documentation Updates

References to the Cisco Documentation CD-ROM

Additions to the Catalyst 3550 Multilayer Switch Software Configuration Guide

Correction to the Software Configuration Guide and Command Reference

Corrections to the Hardware Installation Guide

Related Documentation

Obtaining Documentation

Cisco.com

Documentation CD-ROM

Ordering Documentation

Documentation Feedback

Obtaining Technical Assistance

Cisco TAC Website

Opening a TAC Case

TAC Case Priority Definitions

Obtaining Additional Publications and Information


Release Notes for the
Catalyst 3550 Multilayer Switch
Cisco IOS Release 12.1(19)EA1


October 2003

The Cisco IOS Release 12.1(19)EA1 runs on all Catalyst 3550 multilayer switches.

These release notes include important information about this Cisco IOS release and any limitations, restrictions, and caveats that apply to it. Verify that these are the correct release notes for your switch:

If you are installing a new switch, refer to the Cisco IOS release label on the rear panel of your switch.

If your switch is on, use the show version privileged EXEC command. See the "Determining the Software Version and Feature Set" section.

If you are upgrading to a new release, refer to the software upgrade filename for the Cisco IOS version.

For the complete list of Catalyst 3550 switch documentation, see the "Related Documentation" section.

You can download the switch software from these sites:

http://www.cisco.com/kobayashi/sw-center/sw-lan.shtml

(for registered Cisco.com users with a login password)

http://www.cisco.com/public/sw-center/sw-lan.shtml

(for nonregistered Cisco.com users)

This Cisco IOS release is part of a special release of Cisco IOS software that is not released on the same 8-week maintenance cycle that is used for other platforms. As maintenance releases and future Cisco IOS releases become available, they will be posted to Cisco.com (previously Cisco Connection Online [CCO]) in the Cisco IOS software area.


Note If you are upgrading a switch running Cisco IOS Release 12.1(13)EA1 or earlier that uses the 802.1X feature, or your switch has not run Cisco IOS Release 12.1(14)EA1, you must re-enable 802.1X after upgrading the software. For more information, see the "Cisco IOS Notes" section.


Contents

This information is in the release notes:

"System Requirements" section

"Downloading Software" section

"Installation Notes" section

"New Software Features" section

"Limitations and Restrictions" section

"Important Notes" section

"Open Caveats" section

"Resolved Caveats" section

"Documentation Updates" section

"Related Documentation" section

"Obtaining Documentation" section

"Obtaining Technical Assistance" section

"Obtaining Additional Publications and Information" section

System Requirements

Table 1 lists the hardware supported by this Cisco IOS release.

Table 1 Supported Hardware 

Switch
Description

Catalyst 3550-12T

10 Gigabit Ethernet 10/100/1000BASE-T ports and 2 GBIC1 -based Gigabit Ethernet slots

Catalyst 3550-12G

10 GBIC-based Gigabit Ethernet slots and 2 Gigabit Ethernet 10/100/1000BASE-T ports

Catalyst 3550-24

24 autosensing 10/100 Ethernet ports and 2 GBIC-based Gigabit Ethernet slots

Catalyst 3550-48

48 autosensing 10/100 Ethernet ports and 2 GBIC-based Gigabit Ethernet slots

Catalyst 3550-24-FX

24 100BASE-FX ports and 2 GBIC-based Gigabit Ethernet slots

Catalyst 3550-24-DC

24 autosensing 10/100 Ethernet ports, 2 GBIC-based Gigabit Ethernet slots, and an on-board DC2 power converter

Catalyst 3550-24PWR

24 autosensing 10/100 Ethernet ports, 2 GBIC-based Gigabit Ethernet slots, ability to provide power for Cisco IP Phones and Cisco Aironet Access Points from all 10/100 Ethernet ports, auto-detection and control of Power over Ethernet (PoE) on a per-port basis on all 10/100 ports

GBIC modules

1000BASE-SX GBIC

1000BASE-LX/LH GBIC

1000BASE-ZX GBIC

1000BASE-T GBIC

GigaStack GBIC

CWDM3 fiber-optic GBIC

Redundant power system

Cisco RPS 300 Redundant Power System

Cisco RPS 675 Redundant Power System4

1 GBIC = Gigabit Interface Converter

2 DC = direct current

3 CWDM = Course Wave Division Multiplexer

4 The Cisco RPS 675 does not support the Catalyst 3550-24-DC switches.


Cluster Capability

When creating a switch cluster, we recommend configuring the highest-end switch in your cluster as the command switch.

A Catalyst 3550 switch can be a command switch or a member of a switch cluster.

If your cluster has Catalyst 3550, Catalyst 2950, Catalyst 2940, Catalyst 2900 XL, and Catalyst 3500 XL switches, the Catalyst 3550 switch should be the command switch. The Catalyst 3550 switch that has the latest software should be the command switch.

Table 2 lists the cluster capabilities and minimum software versions for the switches. The switches are listed in the order of highest to lowest end switch. A lower-end switch cannot be the command switch of a switch listed above it in the table (for example, a Catalyst 2940 switch cannot be the command switch of a cluster that has Catalyst 2950 or Catalyst 3550 switches.)

Table 2 Switch Software and Cluster Capability 

Switch
Cisco IOS Release
Cluster Capability

Catalyst 3750

Release 12.1(11)AX or later

Member or command switch

Catalyst 3550

Release 12.1(4)EA1 or later

Member or command switch

Catalyst 2970

Release 12.1(11)AX later

Member or command switch

Catalyst 2955

Release 12.1(12c)EA1 or later

Member or command switch

Catalyst 2950

Release 12.0(5.2)WC(1) or later

Member or command switch

Catalyst 2950 LRE

Release 12.1(11)JY or later

Member or command switch

Catalyst 2940

Release 12.1(13)AY or later

Member or command switch

Catalyst 3500 XL

Release 12.0(5.1)XU or later

Member or command switch

Catalyst 2900 XL (8-MB switches)

Release 12.0(5.1)XU or later

Member or command switch

Catalyst 2900 XL (4-MB switches)

Release 11.2(8.5)SA6 (recommended)

Member switch only1

Catalyst 1900 and 2820

Release 9.00(-A or -EN)

Member switch only

1 Catalyst 2900 XL (4-MB) switches appear in the front-panel and topology views of CMS. However, CMS does not support configuration or monitoring of these switches.


Software Compatibility

For information about the recommended platforms for web-based management, operating systems and browser support, CMS plug-in guidelines (Windows only), Java plug-in guidelines (Solaris only), and installation procedures, refer to the "Getting Started with CMS" chapter of the software configuration guide.

Windows

This release uses a CMS plug-in (Windows only) that replaces the Java plug-in. You can download the plug-in from this URL:

http://www.cisco.com/pcgi-bin/tablebuild.pl/CMS-Plug-In-Win-1-0


Note You must download the CMS plug-in to run CMS for this release.


Solaris

Java plug-in 1.4.1_02 is required to run CMS. You can download the Java plug-in and installation instructions from this URL:

http://www.cisco.com/public/sw-center/lan/java/1.4.1-02.html

Some versions of the Catalyst 2900 XL software do not support clustering and if you have a cluster with switches that are running different versions of Cisco IOS software, software features added on the latest release might not be reflected on switches running the older versions. For example, if you start Visual Switch Manager (VSM) on a Catalyst 2900 XL switch running Cisco IOS Release 11.2(8)SA6, the windows and functionality can be different from a switch running Cisco IOS Release 12.0(5)WC(1) or later.


Note The Cluster Management Suite (CMS) is not forward-compatible, which means that if a member switch is running a software version that is newer than the release running on the command switch, the new features are not available on the member switch. If the member switch is a new device supported by a software release that is later than the software release on the command switch, the command switch cannot recognize the member switch and it is displayed as an unknown device in the Front Panel view. You cannot configure any parameters or generate a report through CMS for that member; instead, you must launch the Device Manager application to perform configuration and obtain reports for that member.


Downloading Software

These are the procedures for downloading software:

"Determining the Software Version and Feature Set" section

"Determining Which Files to Use" section

"Upgrading a Switch by Using CMS" section

"Upgrading a Switch by Using the CLI" section

"Recovering from Software Failure" section


Note Before downloading software, read this section for important information.



Caution The crypto image includes a bootloader upgrade. Do not power cycle the switch while you are copying this image to the switch. If a power failure occurs when you are copying this image to the switch, call Cisco Systems immediately.

When you upgrade a switch, the switch continues to operate while the new software is copied to Flash memory. If Flash memory has enough space, the new image is copied to the selected switch but does not replace the running image until you reboot the switch. If a failure occurs during the copy process, you can still reboot your switch by using the old image. If Flash memory does not have enough space for two images, the new image is copied over the existing one. Features provided by the new software are not available until you reload the switch.

If a failure occurs while copying a new image to the switch, and the old image has already been deleted, refer to the "Recovering from Corrupted Software" section in the "Troubleshooting" chapter of the Catalyst 3550 Multilayer Switch Software Configuration Guide.

Determining the Software Version and Feature Set

The Cisco IOS image is stored as a .bin file in a directory that is named with the Cisco IOS release. A subdirectory contains the files needed for web management. The image is stored on the system board Flash device (flash:).

You can use the show version privileged EXEC command to see the software version that is running on your switch. The second line displays C3550-I5Q3L2 for the enhanced multilayer software image (EMI) or C3550-I9Q3L2 for the standard multilayer software image (SMI).


Note Although the show version output always shows the software image running on the switch (Layer 2 only or Layer 2 and Layer 3), the model name shown at the end of this display is the factory configuration (SMI or EMI) and does not change if you upgrade the software image.


You can also use the dir filesystem: privileged EXEC command to see the directory names of other software images that you might have stored in Flash memory.

Determining Which Files to Use

The upgrade procedures in these release notes describe how to perform the upgrade by using a combined .tar file. This file contains both the Cisco IOS image file and the CMS files. You must use the combined .tar file to upgrade the switch through the CMS.

The .tar file is an archive file from which you can extract files by using the tar command. You also use the .tar file to upgrade the system by using the archive download-sw privileged EXEC command.

Table 3 lists the software filenames for this Cisco IOS release.

Table 3 Cisco IOS Software Files for Catalyst 3550 Switches 

Filename

Description

c3550-i9q3l2-tar.121-19.EA1.tar

Cisco IOS SMI image file and CMS files.
This image has Layer 2+ and basic Layer 3 routing features.

c3550-i5q3l2-tar.121-19.EA1.tar

Cisco IOS EMI image file and CMS files.
This image has both Layer 2+ and full Layer 3 features.

c3550-i9k2l2q3-tar.121-19.EA1.tar

Cisco IOS SMI crypto image file and CMS files.
This image has the Kerberos, Secure Shell (SSH), Layer 2+, and basic Layer 3 routing features.

c3550-i5k2l2q3-tar.121-19.EA1.tar

Cisco IOS EMI crypto image file and CMS files.
This image has the Kerberos, SSH, Layer 2, and full Layer 3 features.


The Catalyst 3550 switch is supported by either the SMI, which provides Layer 2+ features and basic Layer 3 routing, or the EMI, which provides Layer 2+ features, full Layer 3 routing, and advanced services. All Catalyst 3550 Gigabit Ethernet switches are shipped with the EMI installed. Catalyst 3550 Fast Ethernet switches are shipped with either the SMI or the EMI installed. After initial deployment, you can order the Enhanced Multilayer Software Image Upgrade kit to upgrade the Catalyst 3550 Fast Ethernet switches from the SMI to the EMI.

Upgrading a Switch by Using CMS

You can upgrade switch software by using CMS. From the menu bar, select Administration > Software Upgrade. For detailed instructions, click Help.


Caution If you are copying the crypto image to the switch, the bootloader can take up to 30 seconds to upgrade. Do not power cycle the switch while you are copying the image to the switch. If a power failure occurs when you are copying the image, call Cisco Systems immediately.

Upgrading a Switch by Using the CLI

This procedure is for copying the combined .tar file to the Catalyst 3550 switch. You copy the file to the switch from a TFTP server and extract the files. You can download an image file and replace or keep the current image. This procedure requires a configured TFTP server.


Caution If you are copying the crypto image to the switch, the bootloader can take up to 30 seconds to upgrade. Do not power cycle the switch while you are copying the image to the switch. If a power failure occurs when you are copying the image, call Cisco Systems immediately.

To download software, follow these steps:


Step 1 Use Table 3 to identify the file that you want to download.

Step 2 Download the software image file.

If you have a SmartNet support contract, go to this URL and log in to download the appropriate files:

http://www.cisco.com/kobayashi/sw-center/sw-lan.shtml

If you do not have a SmartNet contract, go to this URL and follow the instructions to register on Cisco.com and download the appropriate files:

http://www.cisco.com/public/sw-center/sw-lan.shtml

To download the SMI and EMI files, select Catalyst 3550 software.

To obtain authorization and to download the crypto software files, select Catalyst 3550 3DES Cryptographic Software.

Step 3 Copy the image to the appropriate TFTP directory on the workstation, and make sure the TFTP server is properly configured.

For more information, refer to Appendix B in the Catalyst 3550 Multilayer Switch Software Configuration Guide.

Step 4 Log in to the switch through the console port or a Telnet session.

Step 5 Check your VLAN 1 configuration by using the show interfaces vlan 1 privileged EXEC command, and verify that VLAN 1 is part of the same network as the TFTP server. (Check the Internet address is line near the top of the display.)

Step 6 Download the image file from the TFTP server to the switch. If you are installing the same version of software that is currently on the switch, overwrite the current image by using this privileged EXEC command:

archive download-sw /overwrite /reload tftp:[[//location]/directory]/image-name.tar

The /overwrite option overwrites the software image in Flash memory with the downloaded one.

The /reload option reloads the system after downloading the image unless the configuration has been changed and not been saved.

For //location, specify the IP address of the TFTP server.

For /directory/image-name.tar, specify the directory (optional) and the image to download. Directory and image names are case sensitive.


This example shows how to download an image from a TFTP server at 198.30.20.19 and to overwrite the image on the switch:

Switch# archive download-sw /overwrite tftp://198.30.20.19/c3550-i5q3l2-tar.121-13.EA1.tar

You can also download the image file from the TFTP server to the switch and keep the current image by replacing the /overwrite option with the /leave-old-sw option.

Upgrading with a Nondefault System MTU Setting

If the switch was running Cisco IOS Release 12.1(8)EA1c or earlier and you had used the system mtu global configuration command to configure a nondefault system maximum transmission unit (MTU) size on your switch, follow these steps to upgrade your switch to Cisco IOS Release 12.1(11)EA1 or later:


Step 1 Upgrade the Cisco IOS software to Cisco IOS Release 12.1(11)EA1 or later.

Step 2 If a system MTU size of greater than 2000 is configured on the Catalyst 3550-12T or Catalyst 3550-12G, use the system mtu global configuration command to set it to the maximum supported MTU size.


Note The maximum allowable system MTU for Catalyst 3550 Gigabit Ethernet switches
is 2000 bytes; the maximum system MTU for Fast Ethernet switches is 1546 bytes.


Step 3 Save the running configuration by entering the copy running-config startup-config privileged EXEC command.

Step 4 Reload the switch by using the new Cisco IOS software.

Step 5 When the switch comes back up with Cisco IOS Release 12.1(11)EA1 or later, reload the switch a second time by using the reload privileged EXEC command so that the system mtu command takes effect.


Recovering from Software Failure

If the software fails, you can reload the software. For detailed recovery procedures, refer to the "Troubleshooting" chapter in the Catalyst 3550 Multilayer Switch Software Configuration Guide.

Installation Notes

You can assign IP information to your switch by using these methods:

Running the express setup program as described in the "Using Express Setup to Configure a Switch" section.

Running the setup program as described in the "Setting Up the Catalyst 3550 Initial Configuration" section.

Dynamic Host Configuration Protocol (DHCP)-based autoconfiguration (refer to the Catalyst 3550 Multilayer Switch Software Configuration Guide)

Manually assigning an IP address (refer to the Catalyst 3550 Multilayer Switch Software Configuration Guide).


Note If you are upgrading a switch that uses the 802.1X security feature, you must reenable 802.1X after upgrading the software. For more information, see the "Upgrading Software and 802.1X" section.


Using Express Setup to Configure a Switch

Express Setup is a browser-based program that you can use to set up and configure the switch. You assign the IP information so that the switch can connect to local routers and the Internet. The IP address is also required if you plan to further configure the switch.

You do not create a username with Express Setup. Express Setup provides the minimum configuration to configure a switch. To create a username for the switch, use the Cluster Management Suite (CMS) or the command-line interface (CLI).


Note To use Express Setup, you must have Cisco IOS Release 12.1(14)EA1 or later running on your switch.


This section provides a quick step-by-step setup procedure for a standalone switch and includes these steps:

Starting Express Setup

Configuring the Switch Settings

Clearing the Switch IP Address and Configuration

Where to Go Next


Caution Do not start Express Setup when there are any devices connected to the switch or connect a switch that is already in Express Setup mode to any device other than the PC or workstation that is being used to configure it. The switch acts as a DHCP server during the Express Setup procedure, and only the PC or workstation connected to the switch after Express Startup is started should receive a DHCP address from the switch.

Before using Express Setup to configure a switch, refer to the switch hardware installation guide for this information:

Removing the switch and AC power cord from the shipping container

Getting an Ethernet (Category 5) straight-through cable to connect the switch to your PC or workstation

Powering on the switch


Note The illustrations in this section show the Catalyst 2940 switch but the Mode button, LEDs, and switch ports are similar on the switch.


Starting Express Setup

Before starting Express Setup, verify that the switch has passed POST. The SYST and STAT LEDs should be on and green if the switch has successfully passed POST. For information about troubleshooting a POST failure, refer to the switch hardware installation guide. You cannot start Express Setup until POST has completed.


Caution Do not start Express Setup when there are any devices connected to the switch. The switch acts as a DHCP server during the Express Setup procedure, and only the PC or workstation connected to the switch after Express Startup is started should receive a DHCP address from the switch.

Follow these steps to start the Express Setup program:


Step 1 Verify that no devices are connected to the switch.

Step 2 Press and hold the Mode button, as shown in Figure 1, until the four LEDs next to the Mode button turn green. This takes approximately 2 seconds.

Figure 1 Starting Express Setup

1

Mode button


Step 3 When the LEDs turn green, release the Mode button.


Note If all of the Mode LEDs begin to blink after you have held the Mode button for 2 seconds, a configuration already exists on the switch, and the switch cannot go into Express Setup mode. Release the button. For more information, see the "Clearing the Switch IP Address and Configuration" section.



Caution If you continue to hold the mode button for 8 more seconds, the switch configuration is deleted, and the switch reloads.

Step 4 Connect the Ethernet cable (not included) to a 10/100 Ethernet port on the front panel of the switch, as shown in Figure 2.


Caution Do not connect the switch to any device other than the PC or workstation being used to configure it.

Figure 2 Connecting the Switch and PC or Workstation Ethernet Ports

1

Switch

3

PC or workstation

2

Ethernet cable

   

Step 5 Connect the other end of the cable to the Ethernet port on the PC or workstation.

Verify that the port status LEDs on both connected Ethernet ports are green.

Step 6 Wait approximately 30 seconds after the port LEDs turn green, and launch a web browser on your PC or workstation.

Step 7 Enter the IP address 10.0.0.1, as shown in Figure 3, in the browser, and press Enter.

Figure 3 Entering the IP Address

The Express Setup home page appears, as shown in Figure 4.

Figure 4 Express Setup Home Page


If the Express Setup does not run, or the Express Setup home page does not appear in your browser:

Did you wait 30 seconds after connecting the switch and PC or workstation before entering the IP address in your browser?

If not, wait 30 seconds and re-enter 10.0.0.1 in the browser, and press Enter.

Did you enter the wrong address in your web browser, or is there an error message displayed in the browser window?

Re-enter 10.0.0.1 in the browser, and press Enter.

Did you connect a crossover instead of a straight-through Ethernet cable between an Ethernet port of the switch and the Ethernet port of the PC or workstation, as shown Figure 2?

If not, reconnect the cable to the Ethernet port on the switch and PC or workstation. Wait 30 seconds before entering 10.0.0.1 in the browser.

Did you verify that POST successfully ran before starting Express Setup?

If not, make sure that only the SYST and STAT LEDs are green before pressing the Mode button to begin Express Setup.


Note The rest of this section explains how to configure a switch by using the Express Setup web page. To configure the switch by using the CLI-based setup program, refer to the "Setting Up the Catalyst 3550 Initial Configuration" section.


Configuring the Switch Settings

The Management Interface field displays VLAN1-Default. This is the management interface through which you manage the switch and to which you assign IP information.

Follow these steps to configure your switch with Express Setup:


Step 1 Contact your system administrator and obtain the IP address, the IP subnet mask, and the default gateway for your switch.

Step 2 Enter the IP address of the switch in the IP Address field.

Step 3 Click the drop-down arrow in the IP Subnet Mask field, and select an IP Subnet Mask.

Step 4 Enter the IP address for the default gateway in the Default Gateway field.

A gateway (router or dedicated network device) is a system that connects a network on one subnet to one or more networks on a different subnet.


Note You must specify a default gateway if the management workstation and the switch are on different IP segments.


Step 5 Enter your password in the Switch Password field.

The password can be from 1 to 25 alphanumeric characters, can start with a number, is case sensitive, allows embedded spaces, but does not allow embedded spaces at the beginning or end.

Step 6 Enter your password again in the Confirm Switch Password field.

You do not enter a username for the switch. After the switch is configured with an IP address, you can use CMS to configure a username.

Step 7 (Optional) Enter a host name for the switch in the Host Name field. The host name is limited to 31 characters; embedded spaces are not allowed.

Step 8 (Optional) Enter the name of your system contact in the System Contact field. This identifies the system administrator for the switch or network.

Step 9 (Optional) Enter your system location in the System Location field. This identifies the physical location of the switch.

Step 10 (Optional) Click Enable in the Telnet Access field if you are going to use Telnet. If you enable Telnet access, you must enter a Telnet password:

a. Enter a password in the Telnet Password field. The Telnet password can be from 1 to 25 alphanumeric characters, is case sensitive, allows embedded spaces, but does not allow embedded spaces at the beginning or end.

b. Enter the Telnet password again in the Confirm Telnet Password field.

Step 11 (Optional) Click Enable to configure Simple Network Management Protocol (SNMP). Enable SNMP only if you plan to manage switches by using Cisco Works or another SNMP-based network-management system.

If you enable SNMP, you must enter a community string in either the SNMP Read Community field, the SNMP Write Community field, or both. SNMP community strings authenticate access to MIB objects. Embedded spaces are not allowed in SNMP community strings. If you set the SNMP read community, users can access MIB objects, but cannot modify them. If you set the SNMP write community, users can access and modify MIB objects.

Step 12 Click Save to save your settings to the switch, or click Cancel to clear your settings.


After you save your settings, the switch exits Express Setup mode.

Your switch is now configured with the new IP address. You can install the switch in your production network.

Verifying Switch IP Address (Optional)

After you have installed the switch in your network, follow these steps to verify the IP address configured on your switch:


Step 1 Launch a web browser on a PC or workstation that is connected the network.

Step 2 Enter the IP address of your switch (for example: 172.20.139.142.) The switch home page appears, as shown in Figure 5.

Figure 5 Switch Home Page


ReRunning Express Setup

If you did not click Save at the end of the "Configuring the Switch Settings" section section, you can rerun Express Setup by clicking Express Setup on the Switch home page.

If you have entered a wrong IP address or need to change the IP address of your switch, you can clear the IP address on your switch by following the steps in the "Clearing the Switch IP Address and Configuration" section.

Clearing the Switch IP Address and Configuration

If you have configured a new switch with a wrong IP address, or all the switch LEDs start blinking when you are trying to enter Express Setup mode, you can clear the IP address that is configured on the switch.


Note This procedure clears the IP address and all configuration information stored on the switch. Do not follow this procedure unless you want to completely reconfigure the switch.


To clear the IP address and the switch configuration information, follow these steps:


Step 1 Press and hold the Mode button, as shown in Figure 1.

The switch LEDs begin blinking after about 2 seconds.

Step 2 Continue holding down the Mode button. The LEDs stop blinking after 8 additional seconds, and then the switch reboots.



Note These steps only work on a previously configured switch.


Where to Go Next

After you have saved your configuration to the switch, you can install the switch (refer to the switch hardware installation guide) or further configure it (refer to the switch software configuration guide).

Setting Up the Catalyst 3550 Initial Configuration

The first time that you access the switch, it runs a setup program that prompts you for an IP address and other configuration information necessary for the switch to communicate with the local routers and the Internet. This information is also required if you plan to use the CMS to configure and manage the switch.


Note If the switch will be a cluster member managed through the IP address of the command switch, it is not necessary to assign IP information or a password. If you are configuring the switch as a standalone switch or as a command switch, you must assign IP information.


Follow these steps to create an initial configuration for the switch:


Step 1 Enter Yes at the first two prompts.

Would you like to enter the initial configuration dialog? [yes/no]: yes

At any point you may enter a question mark '?' for help.
Use ctrl-c to abort configuration dialog at any prompt.
Default settings are in square brackets '[]'.

Basic management setup configures only enough connectivity
for management of the system, extended setup will ask you
to configure each interface on the system.

Would you like to enter basic management setup? [yes/no]: yes

Step 2 Enter a host name for the switch, and press Return.

On a command switch, the host name is limited to 28 characters; on a member switch to 31 characters. Do not use -n, where n is a number, as the last character in a host name for any switch.

Enter host name [Switch]: host_name

Step 3 Enter a secret password, and press Return.

The password can be from 1 to 25 alphanumeric characters, can start with a number, is case sensitive, allows spaces, but ignores leading spaces.

Enter enable secret: secret_password

Step 4 Enter an enable password, and press Return.

Enter enable password: enable_password

Step 5 Enter a virtual terminal (Telnet) password, and press Return.

The password can be from 1 to 25 alphanumeric characters, is case sensitive, allows spaces, but ignores leading spaces.

Enter virtual terminal password: terminal-password

Step 6 (Optional) Configure Simple Network Management Protocol (SNMP) by responding to the prompts.

Step 7 Enter the interface name (physical interface or VLAN name) of the interface that connects to the management network, and press Return. For this release, always use VLAN 1 as that interface.

Enter interface name used to connect to the
management network from the above interface summary: vlan 1

Step 8 Configure the interface by entering the switch IP address and subnet mask and pressing Return:

Configuring interface vlan 1:
Configure IP on this interface? [yes]: yes 
IP address for this interface: 10.4.120.106
Subnet mask for this interface [255.0.0.0]: 255.255.255.0

Step 9 Enter Y to configure the switch as the cluster command switch. Enter N to configure it as a member switch or as a standalone switch.

If you enter N, the switch appears as a candidate switch in the CMS. In this case, the message in Step 10 is not displayed.

Would you like to enable as a cluster command switch? [yes/no]: yes

Step 10 Assign a name to the cluster, and press Return.

Enter cluster name: cluster_name

The cluster name can be 1 to 31 alphanumeric characters, dashes, or underscores.

The initial configuration appears:

The following configuration command script was created:

hostname host-name
enable secret 5 $1$LiBw$0Xc1wyT.PXPkuhFwqyhVi0
enable password enable-password
line vty 0 15
password terminal-password
snmp-server community public
!
no ip routing
!
interface vlan 1
no shutdown
ip address 10.4.120.106 255.255.255.0

interface GigabitEthernet0/1
no ip address
!
interface GigabitEthernet0/2
no ip address
!         
...<output abbreviated>
!
interface GigabitEthernet0/12
no ip address

cluster enable cluster-name
!
end

Step 11 These choices appear:

[0] Go to the IOS command prompt without saving this config.

[1] Return back to the setup without saving this config.

[2] Save this configuration to nvram and exit.

Enter your selection [2]:2

Make your selection, and press Return.


After you complete the setup program, the switch can run the created default configuration. If you want to change this configuration or want to perform other management tasks, use one of these tools:

Command-line interface (CLI)

CMS from your browser

New Software Features

Cisco IOS Release 12.1(19)EA1 has these new features or enhancements:


Note IP refers to IP version 4 (IPv4). Layer 3 IP version 6 (IPv6) packets are treated as non-IP packets.


DHCP snooping to filter untrusted DHCP messages between untrusted hosts and DHCP servers

DHCP server for automatic assignment of IP addresses and other DHCP options to IP hosts

Internet Group Management Protocol (IGMP) snooping for IGMP version 1 to limit the flooding of multicast traffic

IGMP throttling for configuring the action when the maximum number of entries is in the IGMP forwarding table

IGMP report suppression for sending only one IGMP report per multicast router query to the multicast devices (supported only for IGMPv1 or IGMPv2 queries)

Unicast MAC filtering to drop packets with specific source or destination MAC addresses

Support for the SSHv2 server application.

CMS support for these new features:

The option to install CMS to your computer rather than to download it from the cluster every time you start a CMS session.


Note CMS is downloaded to your browser each time you launch CMS. You can increase the speed at which CMS loads by permanently installing CMS on your PC or workstation. Select CMS > Installation and Distributions, and click Install. CMS will be installed locally and load faster the next time that you launch it.


A feature bar, which offers networking features to configure and reports, graphs, and statistics to display. These options were previously on the menu bar, which is now dedicated to CMS service options. You can choose features from menus on the Features tab or search for them on the Search tab.

Device-specific online help. You now see help topics below labels that name the devices to which the information applies. You see topics only for the networking features in the cluster.


Note This release uses a CMS plug-in (Windows only) that replaces the Java plug-in. You must download the CMS plug-in to run CMS for this release. You can download the plug-in from this URL:

http://www.cisco.com/pcgi-bin/tablebuild.pl/CMS-Plug-In-Win-1-0


For more information about new CMS features, click Help > What's New from the online help.

For a detailed list of key features for this software release, refer to the Catalyst 3550 Multilayer Switch Software Configuration Guide.

Upgrading Software and 802.1X

In Cisco IOS Release 12.1(14)EA1, the implementation for 802.1X changed from the previous release. Some global configuration commands became interface configuration commands, and new commands were added.

If you have 802.1X configured on the switch and you upgrade to Cisco IOS Release 12.1(14)EA1 or later, the configuration file will not contain the new commands, and 802.1X will not operate. After the upgrade is complete, make sure to globally enable 802.1X by using the dot1x system-auth-control global configuration command. For more information, refer to the software configuration guide for this release.

Upgrading Software and DHCP Option-82

In Cisco IOS Release 12.1(19)EA1, the implementation for the Option-82 Subscriber Identification changed from the previous release. The new option-82 format uses a different circuit ID and remote ID suboption, vlan-mod-port. The previous version uses the snmp-ifindex circuit ID and remote ID suboption.

If you have option-82 configured on the switch and you upgrade to Cisco IOS Release 12.1(19)EA1 or later, the option-82 configuration is not affected. However, when you globally enable DHCP snooping on the switch by using the ip dhcp snooping global configuration command, the previous option 82 configuration is suspended, and the new option 82 format is applied. When you globally disable DHCP snooping on the switch, the previous option-82 configuration is re-enabled.

To provide for backward compatibility, you can select the previous option 82 format by using the ip dhcp snooping information option format snmp-ifindex global configuration command when you enable DHCP snooping. When DHCP snooping is globally enabled, option-82 information (in the selected format) is only inserted on snooped VLANs.

For more information about using the previous version of option-82 without enabling DHCP snooping, see the software configuration guide for this release.

Limitations and Restrictions

You should review this section before you begin working with the switches. These are known limitations that will not be fixed, and there is not always a workaround. Some features might not work as documented, and some features could be affected by recent changes to the switch hardware or software.

These are the limitations and restrictions:

"Cisco IOS Limitations and Restrictions" section

"Cluster Limitations and Restrictions" section

"CMS Limitations and Restrictions" section

Cisco IOS Limitations and Restrictions

These limitations apply to Cisco IOS configuration:

Modifying a multicast boundary access list does not prevent packets from being forwarded by any multicast routes that were in existence before the access list was modified if the packets arriving on the input interface do not violate the boundary. However, no new multicast routes that violate the updated version of the multicast boundary access list are learned, and any multicast routes that are in violation of the updated access list are not relearned if they age out.

After updating a multicast boundary, the workaround is to use the clear ip mroute privileged EXEC command to delete any existing multicast routes that violate the updated boundary. (CSCdr79083)

When an IP packet with a cyclic redundancy check (CRC) error is received, the per-packet per-Differentiated Service Code Point (DSCP) counter (for DSCP 0) is incremented. Normal networks should not have packets with CRC errors. (CSCdr85898)

If you configure the DHCP server to allocate addresses from a pool to the switch, two devices on the network might have the same IP address. Pooled addresses are temporarily allocated to a device and are returned to the pool when not in use. If you save the configuration file after the switch receives such an address, the pooled address is saved, and the switch does not attempt to access the DHCP server after a reboot to receive a new IP address. As a result, two devices might have the same IP address.

The workaround is to make sure that you configure the DHCP server with reserved leases that are bound to each switch by the switch hardware address. (CSCds55220)

The show ip mroute count privileged EXEC command might display incorrect packet counts. In certain transient states (for example, when a multicast stream is forwarded only to the CPU during the route-learning process and the CPU is programming this route into the hardware), a multicast stream packet count might be counted twice. Do not trust the counter during this transient state. (CSCds61396)

When changing the link speed of a Gigabit Ethernet port from 1000 Mbps to 100 Mbps, there is a slight chance that the port will stop transmitting packets. If this occurs, shut down the port, and re-enable it by using the shutdown and no shutdown interface configuration commands. (CSCds84279)

In IP multicast routing and fallback bridging, certain hardware features are used to replicate packets for the different VLANs of an outgoing trunk port. If the incoming speed is line rate, the outgoing interface cannot duplicate that speed (because of the replication of the packets). As a result, certain replicated packets are dropped. (CSCdt06418)

When you use the no interface port-channel global configuration command to remove an EtherChannel group, the ports in the port group change to the administratively down state.

When you remove an EtherChannel group, enter the no shutdown interface configuration command on the interfaces that belonged to the port group to bring them back on line. (CSCdt10825)

In the output displayed after a show interface interface-id privileged EXEC command, the output buffer failures field shows the number of packets lost before replication, whereas the packets output field shows the successful transmitted packets after replication. To determine actual discarded frames, multiply the output buffer failures by the number of VLANs on which the multicast data is replicated. (CSCdt26928)

Internet Group Management Protocol (IGMP) packets classified by QoS to map the DSCP value and the class of service (CoS) value in a QoS policy map might only modify the DSCP property and leave the CoS value at zero. (CSCdt27705)

If you assign both tail-drop threshold percentages to 100 percent by using the wrr-queue threshold interface configuration command and display QoS information for this interface by using the show mls qos interface statistics privileged command, the drop-count statistics are always zero even if the thresholds were exceeded. To display the total number of discarded packets, use the show controllers ethernet-controllers interface-id privileged EXEC command. In the display, the number of discarded frames includes the frames that were dropped when the tail-drop thresholds were exceeded. (CSCdt29703)

Open Shortest Path First (OSPF) path costs and Interior Gateway Routing Protocol (IGRP) metrics are incorrect for switch virtual interface (SVI) ports. You can manually configure the bandwidth of the SVI by using the bandwidth interface configuration command. Changing the bandwidth of the interface changes the routing metric for the routes when the SVI is used as an outgoing interface. (CSCdt29806)

Remote Monitoring (RMON) collection functions on physical interfaces, but it is not supported on EtherChannels and SVIs. (CSCdt36101)

Multicast router information is displayed in the show ip igmp snooping mrouter privileged EXEC command when IGMP snooping is disabled. Multicast VLAN Registration (MVR) and IGMP snooping use the same commands to display multicast router information. In this case, MVR is enabled, and IGMP snooping is disabled. (CSCdt48002)

When a VLAN interface has been disabled and restarted multiple times by using the shutdown and no shutdown interface configuration commands, the interface might not restart following a no shutdown command. To restart the interface, re-enter a shutdown and no shutdown command sequence. (CSCdt54435)

When you configure the ip pim spt-threshold infinity interface configuration command, you want all sources for the specified group to use the shared tree and not use the source tree. However, the switch does not automatically start to use the shared tree. No connectivity problem occurs, but the switch continues to use the shortest path tree for multicast group entries already installed in the multicast routing table. You can enter the clear ip mroute * privileged EXEC command to force the change to the shared tree. (CSCdt60412)

Configuring too many multicast groups might result in an extremely low memory condition and cause the software control data structure to go out of sync, causing unpredictable forwarding behavior. The memory resources can only be recovered by entering the clear ip mroute privileged EXEC command. To prevent this situation, do not configure more than the recommended multicast routes on the switch. (CSCdt63480)

The dec keyword is not supported in the bridge bridge-group protocol global configuration command. If two Catalyst 3550 switches are connected to each other through an interface that is configured for IP routing and fallback bridging, and the bridge group is configured with the bridge bridge-group protocol dec command, both switches act as if they were the spanning tree root. Therefore, spanning-tree loops might be undetected. (CSCdt63589)

If the number of multicast routes configured on the switch is greater than the switch can support, it might run out of available memory, which can cause it to reboot. This is a limitation in the platform-independent code.

The workaround is to not configure the switch to operate with more than the maximum number of supported multicast routes. You can use the show sdm prefer and show sdm prefer routing privileged EXEC commands to view approximate maximum configuration guidelines for the current SDM template and the routing template. (CSCdt63354)

The workaround is to disable the Port Aggregation Protocol (PAgP) on both devices by using the channel-group channel-group-number mode on interface configuration command. PAgP negotiation between these two devices is not reliable. (CSCdt78727)

When the switch is operating with equal-cost routes and it is required to learn more unicast routes than it can support, the CPU might run out of memory, and the switch might fail.

The workaround is to remain within the documented recommended and supported limits. (CSCdt79172)

The behavior of a software access control list (ACL) with QoS is different from a hardware ACL with QoS. On the Catalyst 3550 switch, when the QoS hardware rewrites the DSCP of a packet, the rewriting of this field happens before software running on the CPU examines the packet, and the CPU sees only the new value and not the original DSCP value.

When the security hardware ACL matches a packet on input, the match uses the original DSCP value. For output security ACLs, the security ACL hardware should match against the final, possibly changed, DSCP value as set by the QoS hardware. Under some circumstances, a match to a security ACL in hardware prevents the QoS hardware from rewriting the DSCP and causes the CPU to use the original DSCP.

If a security ACL is applied in software (because the ACL did not fit into hardware, and packets were sent to the CPU for examination), the match probably uses the new DSCP value as determined by the QoS hardware, regardless of whether the ACL is applied at the input or at the output. When packets are logged by the ACL, this problem can also affect whether or not a match is logged by the CPU even if the ACL fits into hardware and the permit or deny filtering was completed in hardware.

To avoid these issues, whenever the switch rewrites the DSCP of any packet to a value different from the original DSCP, security ACLs should not test against DSCP values in any of their access control elements (ACEs), regardless of whether the ACL is being applied to an IP access group or to a VLAN map. This restriction does not apply to ACLs used in QoS class maps.

If the switch is not configured to rewrite the DSCP value of any packet, it is safe to match against DSCP in ACLs used for IP access groups or for VLAN maps because the DSCP does not change as the packet is processed by the switch.

The DSCP field of an IP packet encompasses the two fields that were originally designated precedence and type of service (TOS). Statements relating to DSCP apply equally to either IP precedence or IP TOS. (CSCdt94355)

On earlier versions of Catalyst 3550-24 switches, if a 10/100BASE-TX port on the switch is connected to a Catalyst 2820 or Catalyst 1900 switch through an ISL trunk at 100 Mbps, bidirectional communication cannot be established. The Catalyst 2820 or Catalyst 1900 switch identifies the Catalyst 3550-24 switch as a CDP neighbor, but the Catalyst 3550-24 switch does not recognize the Catalyst 2820 or Catalyst 1900 switch. On these switches, you should not use ISL trunks between the Catalyst 3550-24 and a Catalyst 2820 or Catalyst 1900 switch. Configure the link as an access link instead of a trunk link.

This problem has been fixed in hardware on Catalyst 3550-24 switches with motherboard assembly number 73-5700-08 or later. To determine the board level on your switch, enter the show version privileged EXEC. Motherboard information appears toward the end of the output display. (CSCdv68158)

When IGMP filtering is enabled and you use the ip igmp profile global configuration command to create an IGMP filter, reserved multicast addresses cannot be filtered. Because IGMP filtering uses only Layer 3 addresses to filter IGMP reports and due to mapping between Layer 3 multicast addresses and Ethernet multicast addresses, reserved groups (224.0.0.x) are always allowed through the switch. In addition, aliased groups can leak through the switch. For example, if a user is allowed to receive reports from group 225.1.2.3, but not from group 230.1.2.3, aliasing will cause the user to receive reports from 230.1.2.3. Aliasing of reserved addresses means that all groups of the form y.0.0.x are allowed through. (CSCdv73626)

If a switch stack contains both Catalyst 3550 switches and Catalyst 2900 XL or Catalyst 3500 XL switches, Cross-Stack UplinkFast (CSUF) is not enabled if the management VLAN on the Catalyst 2900 XL or 3500 XL switches is changed to a VLAN other than VLAN 1 (the default).

The workaround is to make sure that the management VLAN of all Catalyst 2900 XL or 3500 XL switches in the stack is set to VLAN 1. (CSCdv79737)

If you use the ip igmp max-groups interface configuration command to set the maximum number of IGMP groups for an interface to 0, the port still receives group reports from reserved multicast groups (224.0.0.x) and their Layer 2 aliases (y.0.0.x). (CSCdv79832)

Multicast traffic can be temporarily lost when a link comes up in a redundant network and causes the reverse path forwarding (RPF) to change. This only occurs when there are multiple paths between the rendezvous point (RP) and the multicast source.

There is no workaround. (CSCdw27519)

The switch might reload when it is executing the no snmp-server host global configuration command. This is a rare condition that can happen if SNMP traps or informs are enabled and the SNMP agent attempts to send a trap to the host just as it is being removed from the configuration and if the IP address of the host (or the gateway to reach the host) has not been resolved by Address Resolution Protocol (ARP).

The workaround is to ensure that the target host or the next-hop gateway to that host is in the ARP cache (for example, by using a ping command) before removing it from the SNMP configuration. Alternatively, disable all SNMP traps and informs before removing any hosts from the SNMP configuration. (CSCdw44266)

When you access CISCO-STACK-MIB portTable, the mapping might be off by one from the mapping given by the switch. The objects in this table are indexed by two numbers: portModuleIndex and portIndex. The allowable values for portModuleIndex are 1 through 16. Because 0 is not an allowable value, the value 1 represents module 0.

The workaround is to use the value 1 to represent module 0. (CSCdw71848)

If a port on the Catalyst 3550 switch that is running the Multiple Spanning Tree Protocol (MSTP) is connected to another switch that belongs to a different multiple spanning tree (MST) region, the Catalyst 3550 port is not recognized as a boundary port when you start the protocol migration process by using the clear spanning-tree detected-protocols interface interface-id privileged EXEC command. This problem occurs only on the root bridge, and when the root bridge is cleared, the boundary ports are not shown because the designated ports do not receive any bridge protocol data units (BPDUs) unless a topology change occurs. This is the intended behavior.

The workaround is to configure the Catalyst 3550 switch for PVST by using the spanning-tree mode pvst global configuration command bridge, and then change it to MSTP by using the spanning-tree mode mst global configuration command. (CSCdx10808)

When a large number of VLANs and a large number of trunk ports with allowed VLAN lists are configured on the switch, if you enter the no switchport trunk allowed vlan interface-range command to remove the allowed list for all the trunk ports, the SYS-3-CPUHOG system message might appear.

The workaround is to use the no switchport trunk allowed vlan interface configuration command on each trunk port to remove the allowed list for all the trunk ports. (CSCdx17189)

When 1000 VLANs and more than 40 trunk ports are configured, and the spanning-tree mode changes from MSTP to PVST or vice versa, this message appears on the console:

%ETHCNTR-3-RA_ALLOC_ERROR: RAM Access write pool I/O memory allocation failure

There is no workaround. However, we recommend that you reload the switch by using the reload privileged EXEC command. To avoid this problem, configure the system with fewer VLANs and fewer trunk ports, or use the switchport trunk allowed vlan interface configuration command to reduce the number of active VLANs on each trunk port. (CSCdx20106)

Ternary content addressable memory (TCAM) generation might fail when there are multiple ACLs in a policy-map. If you add an entry that checks Transmission Control Protocol (TCP) flags to an access list that is used for QoS classification, the system might report that a hardware limitation has been reached for the policy map. This can occur when the policy map already contains several other access list entries that check different TCP flags, or that check TCP or User Datagram Protocol (UDP) port numbers using an operation different from equal (eq), such as not equal (ne), less than (lt), greater than (gt), or range. When the hardware limitation is reached, the service-policy input policy-map-name interface configuration command is removed from the running configuration of the interface.

Checking for TCP flags and TCP/UDP port numbers using operators other than eq share some of the same hardware resources. The switch supports no more than six checks within a single policy map. An identical check repeated in multiple entries in the same policy map counts as a single instance. If this limit is reached during a TCP or UDP port number check, the software can often work around the problem by allocating extra entries in the TCAM. There is no workaround if the limit is reached during a check against the TCP flags in the packet. Similar checks in a port ACL applied to the same physical interface as the policy map also count toward the limit.

Because these resources are allocated on a first-come, first-serve basis, rearranging the order of ACLs within a policy map or the order of entries within a single ACL, placing the TCP flags checks as early as possible, might enable the policy map to be loaded into the hardware.

Similar limits apply for any combination of input VLAN maps, input router ACLs, output VLAN maps, and output router ACLs that share the same VLAN label. The switch supports eight checks for all features on the same VLAN label. When the limit is reached, the system might forward packets by using the CPU rather than through hardware, greatly reducing system performance. To determine the VLAN label assigned to a VLAN or interface on input or output, use the show fm vlan or show fm interface privileged EXEC commands. Then use the show fm vlan-label privileged EXEC command to determine which set of features (input VLAN map, input router ACL, output VLAN map, or output router ACL) share this label.

These are the workarounds:

Re-arrange the order of classes within the policy map and the order of entries within the individual access lists in the policy map or within any IP port ACL applied to the interface so that checks for TCP flags are made as early as possible within the policy map. You can also re-arrange the order of the individual ACLs within a VLAN map and the order of the individual entries in a security ACL.

Add an extra entry to the front of an ACL that checks for the same TCP flags that are checked later on in the ACL. If the first entry of the ACL already matches only the TCP protocol, you can duplicate the entry and add a check for the appropriate TCP flags.

Reduce the number of different combinations of TCP flags being tested.

If the other workarounds fail, avoid combining any check against the TCP flags with gt, lt, ne, or range checks within the policy map and port ACL configured on the interface or within the VLAN maps and router ACLs that share the same VLAN label. (CSCdx24363)

If you apply an ACL to an interface that has a QoS policy map attached and the ACL is configured so that the packet should be forwarded by the CPU or if the configured ACL cannot fit into the ternary content addressable memory (TCAM), all packets received from this interface are forwarded to the CPU. Because traffic forwarded to the CPU cannot be policed by the policer configured on the interface, this traffic is not accurately rate-limited to the configured police rate.

The workaround, when QoS rate limiting is configured on an interface, is to configure applied ACLs so that packets are not forwarded by the CPU or reduce the number of ACEs in the ACL so that it can fit into the TCAM. (CSCdx30485)

When you reboot a Catalyst 3550-24-FX switch, it might loop back packets received on a 100BASE-FX port to its link partner. This can occur before the Cisco IOS software takes control of the system and lasts for about 200 milliseconds.

As a result, the link partner might shut down the port when it detects loopback packets, or MAC addresses might be learned on the wrong ports on upstream switches. The network might be unable to deliver packets to a few devices for up to 5 minutes after rebooting the Catalyst 3550-24-FX switch when:

The Catalyst 3550-24-FX switch is connected to one or more switches in the network.

Spanning tree is disabled in the network or the Port Fast feature is enabled on the ports connected to the Catalyst 3550-24-FX switch.

The Catalyst 3550-24-FX switch is powered cycled or reloaded from CLI.

One or more devices in the network transmit a broadcast or multicast packet during the 200-millisecond timing window while the Catalyst 3550-24-FX switch is booting.

This problem corrects itself after five minutes or when these devices transmit a broadcast or multicast packet, whichever comes first.

The workaround is to enable spanning tree in the network and to make sure that the Port Fast feature is disabled on all ports connected to the Catalyst 3550-24-FX switch. (CSCdx45558)

If the switch fails for any reason while you are exiting VLAN configuration mode (accessed by entering the vlan database privileged EXEC command), there is a slight chance that the VLAN database might get corrupted. After resetting from the switch, you might see these messages on the console:

%SW_VLAN-4-VTP_INVALID_DATABASE_DATA: VLAN manager received bad data of type device 
type: value 0 from vtp database 

$SW_VLAN-3-VTP_PROTOCOL_ERROR: VTP protocol code internal error 

The workaround is to use the delete flash:vlan.dat privileged EXEC command to delete the corrupted VLAN database. Then reload the switch by using the reload privileged EXC command. (CSCdx19540)

On a Catalyst 3550-24 switch, the switch drops frames received on the 10/100 ports with a destination MAC address of 5xxx.xxxx.xxxx because of frame-check-sequence (FCS) errors.

There is no workaround. (CSCdx74914)

If you apply a large ACL and it fills the entire ternary content addressable memory (TCAM), the multicast VLAN registration (MVR) IP multicast data packets are sent to the switch CPU and are not forwarded to the MVR receiver ports.

There is no workaround. (CSCdx80751)

When a Cisco RPS 300 Redundant Power System provides power to a switch, after the switch power supply is restored the RPS 300 continues to provide power until the RPS mode button is pressed. At this point, some switches restart, depending on how quickly the switch internal power supply resumes operation. (CSCdx81023)

When you insert a GigaStack GBIC in a GBIC module slot, the CPU utilization increases by six percent. This increase occurs for each GigaStack GBIC added to the switch. Other types of GBICs do not cause additional CPU utilization.

There is no workaround. (CSCdx90515)

An RSPAN source session does not forward monitored traffic to the RSPAN destination session if there is an egress SPAN source port in the session with port security or 802.1X enabled. (CSCdy21035)

Not all traffic is properly mirrored by RSPAN when a port is monitored for egress traffic and the RSPAN VLAN is carried through a Layer 2 Protocol Tunnel to the RSPAN destination switch.

This happens because the MAC addresses for the original packets as well as the mirrored RSPAN packets are all learned on the tunnel VLAN, so the RSPAN traffic is no longer properly segregated on the tunneling switches.

The workaround is to not include any RSPAN VLANs in any Layer 2 Protocol tunnels unless the tunnel is dedicated to a single RSPAN VLAN. (CSCdy37188)

Ingress forwarding on a SPAN destination port does not work if there is an egress SPAN source port in the session with port security or 802.1X enabled. (CSCdy44646)

When the switch receives multicast traffic and IGMP join for requests a multicast group at the same time and it begins to forward the multicast packets, some of the packets might be dropped. (CSCdy80326)

If a Catalyst 3550 switch is connected to two routers (Router 1 and Router 2) in this topology:

The link between Router 1 and the switch is a BVI (bridge virtual interface) that belongs to two VLANs (VLAN 100 and VLAN 110) and uses one IP address. The IP subnet for the BVI is the same for both VLANs. The ports in both VLANs operate as Layer 2 interfaces. An SVI with an IP address is configured only on VLAN 100.

The link between Router 2 and the switch is an IP interface that only belongs to VLAN 110.

IP connectivity then exists between Router 1 and the switch. There is no IP connectivity between Router 2 and the switch.

The workaround is to configure another SVI with an IP address on the Catalyst 3550 switch that would be reachable from Router 2. (CSCdy82042)

The 5 minute input rate and 5 minutes output rate fields in the output of the show interfaces privileged EXEC command show both rates as 0 bits/sec. If you enter the show interfaces command more than once, these fields might show values greater than 0 bits/sec.

There is no workaround. (CSCdz06305)

When the link between a device with an AC power supply and a Catalyst 3550-24PWR switch is 10 Mbps and half duplex, and the AC power supply is turned off, the switch is in the error-disable state.

The workaround is remove the AC power supply, disconnect the Ethernet cable, and then reconnect the Ethernet cable. This ensures that the switch uses PoE. (CSCdz16265)

When you perform a ping from a VLAN to another VLAN on the same switch, the VLAN counter does not change. (CSCdz17863)

The Catalyst 3550 switch does not adjust the power allocation based on IEEE class of the power device (PD) When an IEEE PD-compliant device is connected to a switch, it allocates 15 W (the default) to the port. (CSCdz37516)

When an 802.1X-authenticated client is disconnected from an IP phone, hub, or switch and does not send an EAPOL-Logoff message, the switch interface does not transition to the unauthorized state. If this happens, it can take up to 60 minutes for the interface to transition to the unauthorized state when the re-authentication time is the default value (3600 seconds).

The workaround is to change the number of seconds between re-authentication attempts by using the dot1x timeout re-authperiod seconds global configuration command. (CSCdz38483)

When the link between two switches is a Ethernet cable to an E3 converter, if Multiple Spanning Tree (MST) is enabled on an 802.1Q trunk, traffic is not forwarded or sent for 60 seconds after the shutdown and no shutdown interface configuration commands are entered. (CSCdz45037)

When a switch receives a bridge Spanning Tree Protocol (STP) bridge protocol data unit (BPDU) from an access port and the egress port is a trunk port, the switch assigns the BPDU a class of service (CoS) value of 0 instead of 7.

There is no workaround. (CSCdz54043)

If a switch configuration contains a large ACL and a per-port per-VLAN policy map that both are attached to two interfaces, when you are copying it to the running configuration, this process might fail because the switch runs out of memory. (CSCdz54115)

These are the workarounds:

Copy the new configuration file to the config.txt file, and reboot the switch.

Save the configuration file as two files: one containing only the ACL configuration and one containing the rest of the configuration (including the QoS and interface configuration). Add the first configuration file to the running-configuration file, and then add the second file to the running-configuration file.

After the no interface tunnel0 global configuration command is entered to remove the tunnel interface, the output from the show running-config privileged EXEC command still shows the tunnel interface that was removed. (CSCdz66450)

This can occur if HSRP interface tracking is configured on another interface to track a tunnel interface, if the no interface command was entered before the HSRP tracking configuration was removed, or if the no standby tunnel0 global configuration command was entered on the other interface to disable tracking.

These are the workarounds:

Before removing the tunnel interface from the configuration, remove the HSRP interface tracking commands in the configuration that specify the tunnel interface.

Use the no standby track global configuration command without specifying an interface to disable HSRP tracking.

After a MAC address is relearned on a new interface, traffic might not be immediately forwarded to the MAC addresses.

There is no workaround. (CSCdz75459)

The Catalyst 3550 switch only supports the read operation in the sysClearPortTime MIB object (.1.3.6.1.4.1.9.5.1.1.13) in the CISCO-STACK-MIB. Use the clear counters privileged EXEC command to clear the counters.

There is no workaround. (CSCdz87897)

When a Catalyst 3550 switch is connected to a 3-port Gigabit Ethernet module in a Cisco 12000 Gigabit Switch Router (GSR) that is configured for Ethernet over Multiprotocol Label Switching (EoMPLS), the switch does not reliably send frames to the GSR.

The workaround is to configure the Catalyst 3550 Gigabit Ethernet interface with the spanning-tree portfast interface configuration command. (CSCea04746)

On a switch running Cisco IOS Release 12.1(12c)EA1 or later, if the switch maximum-transmission-unit (MTU) value is set to a value greater than 1500 and the authentication server and the intermediate devices are not configured with a compatible MTU value, 802.1X authentication with EAP-TLS might fail.

The workaround is to reset the switch MTU value to the default value or to configure the same MTU value on the switch, the authentication server, and the intermediate devices. (CSCea05682)

If a cable on ingress interface is disconnected, an Alteon A184 cannot detect when a 1000BASE-X link between two Catalyst 3550 switches is down.

There is no workaround. (CSCea09786)

Performing an extended ping from one interface to another interface on the same switch, this can cause high CPU utilization. This can occur when a large number of ping packets are sent and received and is the expected behavior.

The workaround is to not perform a ping from one interface to another on the same switch. (CSCea19301)

The switch does not create an adjacency table entry when the ARP timeout value is 15 seconds and the ARP request times out.

The workaround is to not set an ARP timeout value lower than 120 seconds. (CSCea21674)

If the output from the show tcam inacl 1 statistics privileged EXEC command shows that the ternary content addressable memory (TCAM) is not full and you are applying an access control list (ACL), this system message might appear:

%FM-3-UNLOADING: Unloading input vlan label 1 feature from all TCAMs

There is no workaround. (CSCea25658)

Storm control or traffic suppression (configured by using the storm-control {broadcast | multicast | unicast} level level [.level] interface configuration command) is supported only on physical interfaces; it is not supported on EtherChannel port channels even though you can enter these commands through the CLI.

The Cisco RPS 300 Redundant Power System supports the Catalyst 3550 multilayer switch and provides redundancy for up to six connected devices until one of these devices requires backup power. If a connected device has a power failure, the RPS immediately begins supplying power to that device and sends status information to other connected devices that it is no longer available as a backup power source. As described in the device documentation, when the RPS LED is amber, the RPS is connected but down. However, this might merely mean that the RPS is in standby mode. Press the Standby/Active button on the RPS to put it into active mode. You can view RPS status through the CLI by using the show rps privileged EXEC command. For more information, refer to the RPS 300 Hardware Installation Guide.


Note The Cisco RPS 300 does not support the Catalyst 3550-24PWR switch.


You can connect the switch to a PC by using the switch console port and the supplied rollover cable and the DB-9 adapter. You need to provide a RJ-45-to-DB-25 female DTE adapter if you want to connect the switch console port to a terminal. You can order a kit (part number ACS-DSBUASYN=) with this RJ-45-to-DB-25 female DTE adapter from Cisco.

When you configure an EtherChannel between a Catalyst 3550 and a Catalyst 1900 switch, some of Catalyst 3550 links in the EtherChannel might go down, but one link in the channel remains up, and connectivity is maintained.

Catalyst 3550 switches do not take into account the Preamble and Inter Frame Gap (IFG) when rate limiting traffic, which could result in a slightly inaccurate policing rate on a long burst of small-sized frames, where the ratio of the Preamble and IFG to frame size is more significant. This should not be an issue in an environment where the frames are a mix of different sizes.

Cluster Limitations and Restrictions

These limitations apply to cluster configuration:

When there is a transition from the cluster active command switch to the standby command switch, Catalyst 1900, Catalyst 2820, and Catalyst 2900 4-MB switches that are cluster members might lose their cluster configuration. You must manually add these switches back to the cluster.
(CSCds32517, CSCds55711)

When a Catalyst 2900 XL or Catalyst 3500 XL cluster command switch is connected to a Catalyst 3550 switch, the command switch does not find any cluster candidates beyond the Catalyst 3550 switch if it is not a member of the cluster. You must add the Catalyst 3550 switch to the cluster. You can then see any cluster candidates connected to it. (CSCdt09918)

If both the active command-switch and the standby command switch fail at the same time, the cluster is not automatically recreated. Even if there is a third passive command switch, it might not recreate all cluster members because it might not have all the latest cluster configuration information. You must manually recreate the cluster if both the active and standby command switches simultaneously fail. (CSCdt43501)

CMS Limitations and Restrictions

These limitations apply to CMS configuration:

Host names and Domain Name System (DNS) server names that contain commas on a cluster command switch, member switch, or candidate switch can cause CMS to behave unexpectedly. You can avoid this instability in the interface by not using commas in host names or DNS names. Do not enter commas when also entering multiple DNS names in the IP Configuration tab of the IP Management window in CMS.

ACEs that contain the host keyword precede all other access control entries (ACEs) in standard ACLs. You can reposition the ACEs in a standard ACL with one restriction: No ACE with the any keyword or a wildcard mask can precede an ACE with the host keyword.

A red border appears around the text-entering area of some CMS dialogs. The color of the border changes to green when text is entered. This is only a cosmetic error. The colored border does not prevent you from entering text.

There is no workaround. (CSCdy36769)


Note This error only occurs with Java plug-in 1.4.0.


If you open a window in which you can enter text, open another window, and return to the first window, right-clicking in the text field might make the cursor in this field disappear. You can still enter text in the field.

There is no workaround. (CSCdy44189)

CMS fails when a switch is running the crypto software image and the vty lines have been configured to use only secure shell (SSH) using the transport input ssh and line vty 0 15 global configuration commands.

The workaround is to allow SSH and Telnet access through the vty lines by using the transport input ssh telnet and line vty 0 15 global configuration command. (CSCdz01037)

When first determining network information, CMS temporarily halts under these conditions in Windows 98:

Netscape version 4.75 is running with Java Runtime Environment (JRE) 1.3.1 or 1.4.0

Netscape version 6.2 is running with JRE 1.3.1.

The workaround is to click once outside of the CMS window when CMS halts. (CSCdz72175)

When you enable log scaling for Link Graphs, the Y-axis scale becomes illegible. There is no workaround. (CSCdz81086)

After you click Apply or Refresh in the SNMP window, the window size changes.

There is no workaround. (CSCdz84255)

The CMS window does not return to full size after resizing the NE or IE when using Netscape version 6.xx on Solaris and Linux. This is a Netscape browser problem. There is no workaround. (CSCea01179)

The CMS files that are downloaded from the switch to your PC, terminal, or workstation are not cached on the PC, terminal, or workstation. The files are then downloaded again when CMS is relaunched.

There is no workaround. (CSCea26211)

On Windows 98, if you launch CMS by using the Netscape 4.7 browser, CMS might stop running after you click the Apply button.

The workaround is to use Netscape 6.0 or later or use Internet Explorer to launch CMS on Windows 98. (CSCea27408)

Changing the password or current authentication while CMS is running causes HTTP requests to fail.

The workaround is to close all browser sessions and then relaunch CMS. (CSCeb33995)

Important Notes

These are the important notes related to this Cisco IOS release:

"Cisco IOS Notes" section

"Cluster Notes" section

"CMS Notes" section

"Read-Only Mode in CMS" section

Cisco IOS Notes

These notes apply to Cisco IOS configuration:

When you enable port security on an interface that is also configured with a voice VLAN, you must set the maximum allowed secure addresses on the port to 2 plus the maximum number of secure addresses allowed on the access VLAN. When the port is connected to a Cisco IP phone, the IP phone requires up to two MAC addresses. The address of the IP phone is learned on the voice VLAN, and it might or might not be learned on the access VLAN. Connecting a PC to the IP phone requires additional MAC addresses.

If you configure a port ACL on a physical interface on a switch that has VLAN maps or input router ACLs configured, or if you configure a VLAN map or input router ACL on a switch that has port ACLs configured, a CONFLICT message is generated but the configuration is accepted. The port ACL action has priority on that port over actions in a router ACL or VLAN map applied to the VLAN to which the port belongs.

The result is that packets received on that physical port will be permitted or denied based on the port ACL action without regard to any permit or deny statements in any router ACL or VLAN map, while packets received on other physical ports in the VLAN will still be permitted or denied based on any router ACLs or VLAN maps applied to the VLAN. If the port ACL is applied to a trunk port, it overrides any other input ACLs applied to all VLANs on the trunk port.

The default system MTU for traffic on the Catalyst 3550 switch is 1500 bytes. The 802.1Q tunneling feature increases the frame size by 4 bytes. Therefore, when you configure 802.1Q tunneling, you must configure all switches in the 802.1Q network to be able to process maximum frames by increasing the switch system MTU size to at least 1504 bytes. You configure the system MTU size by using the system mtu global configuration command.

Beginning with Cisco IOS Release 12.1(8)EA1, to configure traffic suppression (previously configured by using the switchport broadcast, switchport multicast, and switchport unicast interface configuration commands), you use the storm-control {broadcast | multicast | unicast} level level [.level] interface configuration commands. For more information about these commands, refer to the Catalyst 3550 Multilayer Switch Command Reference.

When you are configuring a cascaded stack of Catalyst 3550 switches by using the GigaStack GBIC module and want to include more than one VLAN in the stack, be sure to configure all the GigaStack GBIC interfaces as trunk ports by using the switchport mode trunk interface configuration command and to use the same encapsulation method by using the switchport encapsulation {isl | dot1q} interface configuration command. For more information about these commands, refer to the Catalyst 3550 Multilayer Switch Command Reference.

If the 1000BASE-T GBIC (WS-G5482) module is not securely inserted, the switch might fail to recognize it or might display an incorrect media type following a show interface privileged EXEC command entry. If this happens, remove and reinsert the GBIC module.

Beginning with Cisco IOS Release 12.1(11)EA1, the mac address-table aging-time command replaces the mac-address-table aging-time command (with the hyphen). The mac-address-table aging-time command (with the hyphen) will become obsolete in a future release.

Beginning with Cisco IOS Release 12.1(11)EA1, the vtp privileged EXEC command keywords are available in the vtp global configuration command. The vtp privileged EXEC command will become obsolete in a future release.

Beginning with Cisco IOS Release 12.1(12c)EA1, the ip igmp query-interval seconds interface configuration command range is 1 to 18000 seconds. If your existing configuration includes a value larger than 18000, the command has no effect, and the switch returns a warning message the first time you restart the switch with the upgraded software. Enter a new value by using the ip igmp query-interval seconds interface configuration command, and then save your configuration.

If the switch has insufficient Layer 4 resources, the following message might be displayed when configuring port ACLs:

%Error: cannot create VMR data structures.
%FM-2-NOVMR: Cannot create VMR data structures for access list 131

If this message is displayed, the switch did not apply the ACL to the port. (CSCdx42414)

Beginning with Cisco IOS Release 12.1(12c)EA1, you can set the class of service (CoS) value of incoming traffic in a policy map that includes the trust dscp policy-map class configuration command. To do this, follow the steps described in the "Classifying, Policing, and Marking Traffic by Using Policy Maps" section in the "Configuring QoS" chapter of the software configuration guide for this release. (CSCdy45670)

When you configure a dynamic switchport by using the switchport access vlan dynamic interface configuration command, the port might allow unauthorized users to access network resources if the interface changes from access mode to trunk mode through Dynamic Trunking Protocol (DTP) negotiation.

The workaround is to configure the port as a static access port. (CSCdz32330)

If a spanning-tree loop occurs, this message might appear:

MALLOCFAIL, alignment 0. -Process=Syslog Traps -Traceback= 1A3740

This message appears because the switch has run out of I/O memory and is unable to allocate a packet buffer to report the error. You can also verify if the switch runs out of I/O memory by using the show memory privileged EXEC command.

The workaround is to reconfigure the spanning tree to remove the loop. (CSCdz51522)

Beginning in Cisco IOS Release 12.1(13)EA1, these are the default settings for a IP Phone connected to a switch (CSCdz76948):

The port trust state is to not trust the priority of frames arriving on the IP Phone port from connected devices.

The CoS value of incoming traffic is overwritten and set to zero.

Catalyst 3550-24-FX switches support both full- and half-duplex mode, and the default duplex mode is half duplex. Autonegotiation of the duplex mode is not supported.

On a Catalyst 3550-24-FX switch, when you upgrade to Cisco IOS Release 12.1(13)EA1 or later, all ports are reset to half-duplex mode. This will cause a duplex setting mismatch if the switch is connected to another device operating in full-duplex mode. After upgrading to Cisco IOS Release 12.1(13)EA1 or later, you should configure the Catalyst 3550-24-FX switch to operate in full-duplex mode, if necessary. (CSCdz29482)

Cluster Notes

This note applies to cluster configuration:

The cluster setup privileged EXEC command and the standby mac-address interface configuration command have been removed from the CLI and the documentation because they did not function correctly.

CMS Notes

These notes apply to CMS configuration:

If you use CMS on Windows 2000, it might not apply configuration changes if the enable password is changed from the CLI during your CMS session. You have to restart CMS and enter the new password when prompted. Platforms other than Windows 2000 prompt you for the new enable password when it is changed.

CMS does not display QoS classes that are created through the CLI if these classes have multiple match statements. When using CMS, you cannot create classes that match more than one match statement. CMS does not display policies that have such classes.

If you use Internet Explorer Version 5.5 and select a URL with a nonstandard port at the end of the address (for example, www.add.com:84), you must enter http:// as the URL prefix. Otherwise, you cannot launch CMS.

Within an ACL, you can change the sequence of ACEs that have the host keyword. However, because such ACEs are independent of each other, the change has no effect on the way the ACL filters traffic.

If you have a proxy server configured on your web browser, CMS can run slowly and take 2 to 3 minutes to process each command that is entered.

Read-Only Mode in CMS

CMS provides two levels of access to the configuration options. If your privilege level is 15, you have read-write access to CMS. If your privilege level is from 1 to 14, you have read-only access to CMS. In the read-only mode, some data is not displayed, and an error message appears when these switches are running these software releases:

Catalyst 2900 XL or Catalyst 3500 XL member switches running Cisco IOS Release 12.0(5)WC2 or earlier

Catalyst 2950 member switches running Cisco IOS Release 12.0(5)WC2 or earlier

Catalyst 3550 member switches running Cisco IOS Release 12.1(6)EA1 or earlier

In the Front Panel view or Topology view, CMS does not display error messages. In the Front Panel view, if the switch is running one of the software releases listed previously, the device LEDs do not appear. In Topology view, if the member is a Long-Reach Ethernet (LRE) switch, the customer premises equipment (CPEs) connected to the switch do not appear. The Bandwidth and Link graphs also do not appear in these views.

To view switch information, you need to upgrade the member switch software. For information about upgrading switch software, see the "Downloading Software" section.

Open Caveats

These are the open caveats with possible unexpected activity in this Cisco IOS release:

"Open Cisco IOS Caveats" section

"Open CMS Caveats" section

Open Cisco IOS Caveats

These are the severity 3 Cisco IOS configuration caveats:

CSCdx81650

If you create a policy map by using the policy-map policy-map-name global configuration command, enter the class class-map-name policy-map configuration command and then you immediately exit from the policy-map class configuration mode, the policy map does not show its class-map association.

The workaround is to configure another command (such as the police, trust, or set policy-map class configuration command) after entering the class class-map-name policy-map configuration command.

CSCdz85253

If the switch is configured to use the MSTP or Rapid-PVST+ protocol, the cross-stack UplinkFast (CSUF) transition reverts to slow convergence on switch stacks that are connected through Gigastack cables. CSUF works only in PVST mode.

There is no workaround.

CSCdx95501

When a community string is assigned by the cluster command switch, you cannot get any dot1dBridge MIB objects using a community string with a VLAN entity from a cluster member switch.

The workaround is to manually add the cluster community string with the VLAN entity on the member switches for all active VLANs shown in the show spanning-tree summary display. This is an example of such a change, where cluster member 3 has spanning-tree on vlan 1-3 and the cluster commander community string is public@es3.

Mbr3(config)#snmp community public@es3@1 RO
Mbr3(config)#snmp community public@es3@2 RO
Mbr3(config)#snmp community public@es3@3 RO

CSCdz25283

When you are stacking Catalyst 3550 switches by using GigaStack GBICs, the links between the switches might not be up.

There is no workaround.

CSCeb71937

A port channel that is configured as untrusted for DHCP snooping has a set rate limit. If snooping occurs to one of its VLANs, the rate limit is not applied to the DHCP traffic that arrives on the port channel.

There is no workaround.

CSCeb75353

A port-based ACL (PACL) that is applied to an access port whose access VLAN has DHCP snooping enabled might deny traffic on another port. The SVI for the VLAN is configured with an IP helper-address, and the service DHCP is enabled. DHCP traffic on another access port with an access VLAN that is enabled for snooping might be denied, which causes both ports to lose DHCP bindings.

There is no workaround.

CSCin55927

The MIB value for a GBIC port might not reflect its actual parameters. For example, the CISCO-STACK-MIB port-duplex MIB object has a value of auto, but the port has an SX GBIC, is link up, and is in full-duplex mode.

There is no workaround.

Open CMS Caveats

These are the severity 3 CMS configuration caveats:

CSCeb23334

CMS does not validate configuration values for STP port priority before applying them to the switch. When invalid values are applied, the attempt fails silently without a warning message. This applies to all switches running Cisco IOS 12.1 or later.

There is no workaround. Make sure the input configuration values are valid.

CSCeb23416

CMS does not validate configuration values for STP port path cost before applying them to the switch. When invalid values are applied, the attempt fails silently without a warning message. This applies to all switches running Cisco IOS 12.1 or later.

There is no workaround. Make sure input configuration values are valid for the switch type.

CSCeb23592

CMS does not validate configuration values for STP bridge parameters before applying them to the switch. When invalid values are applied, the attempt fails silently without a warning message. This applies to all switches running Cisco IOS 12.1 or later.

There is no workaround. Make sure input configuration values are valid.

CSCeb38514

Sometimes a stack icon disappears from the topology view. This can occur if one of the stack members goes down or a stack member is disconnected from the stack.

The workaround is to close the CMS browser and launch CMS again.

CSCeb38967

When using CMS in read-only mode, an error is reported if help is launched from the QoS Graph dialog box.

There is no workaround.

CSCeb40625

CMS does not apply shaped bandwidth weights that are invalid. Shaped weights are invalid if the sum of their reciprocals is greater than 1 and the weight of a queue is zero.

There is no workaround.

CSCec08618

When you change the Spanning Tree Protocol (STP) port priority on a switch that is running Cisco IOS Release 12.1(19)EA1 or later, the values must be in the range of 0 to 240 and in increments of 16. If you enter a value that is not an increment of 16, the configuration fails, and no error message appears.

The workaround is to enter values from 0 to 240 that are in increments of 16.

CSCec08662

If UplinkFast is enabled and you enter a value in the Path Cost field in the STP Modify Port Parameters window, 3000 is automatically added to the configured-STP cost value. For example, if the path cost is 10, the actual value becomes 3010. If you disable UplinkFast, the path-cost value changes to its originally configured value of 10.

CSCec09433

You cannot attach or remove an access control list (ACL) to or from an interface when you are in Guide Mode.

The workaround is to use Expert Mode to attach or remove an ACL to or from an interface.

CSCec16057

CMS does not recognize the CWDM SFP on the Catalyst 2940 switches, even though the CWDM SFP is supported by the switches.

There is no workaround

CSCec18805

When you launch the IP Multicast wizard, multicast-enabled devices do not appear in the list of multicast-enabled devices.

There is no workaround. The wizard does not display multicast-enabled devices.

CSCec24473

When you right-click on a Catalyst 3750 switch in the Front Panel view, these pop-up menu options do not appear:

The delete-cluster menu option if the Catalyst 3750 switch is a command switch.

The remove-from cluster option if the Catalyst 3750 switch is a member switch.

The workarounds are to select these menu options from the feature bar:

Select Cluster > Delete Cluster to delete a cluster from a command switch.

Select Cluster > Remove from Cluster to remove a member switch.

CSCec24615

Running pop-up blocking software with a browser prevents CMS from loading.

The workaround is to disable the pop-up blocking software before launching CMS.

CSCec34831

When you click the Highlight VLAN Port Membership Modes button in the VLAN window of a switch whose front panel is not displayed in Front Panel view, CMS brings the Front Panel view to the foreground, but the Front Panel view of the switch is not displayed, and you cannot see the highlighted ports.

Use one of these workarounds:

From the Front Panel view device tree, check the switch box so that the front panel appears in the Front Panel view. Then click the Highlight VLAN Port Membership Modes button in the VLAN window. The front panel is displayed, and you can see the highlighted ports.

After you click the Highlight VLAN Port Membership Modes button in the VLAN window, you should check the box for the switch in the Front Panel view device tree. The switch's front panel appears, and you can see the highlighted ports.

CSCec45975

When you click Previous instead of Finish in the Save Configuration window, the configuration for the interfaces is not applied to the member devices.

The workaround is to click the Finish button to apply the configuration to member devices. If you need to modify the configuration, you need to launch the configuration wizard again.

CSCec47247

The IGMP Report Window does not list all the entries in the table.

There is no workaround.

Resolved Caveats

These are the caveats that have been resolved in this release.

"Cisco IOS Caveats Resolved in Cisco IOS Release 12.1(19)EA1" section

"CMS Caveats Resolved in Cisco IOS Release 12.1(19)EA1" section

Cisco IOS Caveats Resolved in Cisco IOS Release 12.1(19)EA1

These Cisco IOS caveats were resolved in Cisco IOS Release 12.1(19)EA1:

CSCdz01037

CMS now works when a switch runs the crypto software image and the vty lines are configured to use only SSH by using the transport input ssh line vty 0 15 interface configuration command.

CSCea28001

When a QoS policy map is attached to an interface and you modify the class map that the policy is using, the previous class map information is now completely removed from the interface.

CSCea68471

A switch with an EtherChannel now correctly load balances multicast traffic across the links in a channel.

CSCea72959

When you enable an interface that is already up by using the no shutdown command, the switch no longer sends a linkdown trap with the locIfReason as up.

CSCea87747

A Catalyst 3550-12G no longer logs the following syslog message on a semiregular basis when connected to a Catalyst 8500, a WS-X5550, a WS-U5534, or other Gigabit Ethernet interface:

%LINK-3-UPDOWN: Interface GigabitEthernet0/9, changed state to up

CSCeb10032

A Catalyst 3550 switch can now successfully pass Vine (Advanced Research Projects Agency) ARPA frames over bridge groups.

CSCeb21878

In the CISCO-STACK-MIB, the portDuplex object now shows the negotiated port duplex information.

CSCeb22594

When you specify the interface to attach to a policy map, the switch no longer logs this error message if a CoS is set in a QoS policy map without entering the trust dscp global configuration command:

00:15:41: Add/Modify 'set' action associated with class-map CLASS_UDP failed: Insufficient memory 00:15:41: %QM-4-UNEXPECTED_INTERNAL_QOS_CONDITION: Unexpected internal QoS condition. -Traceback= 47FD48 47A6CC 1E8EA0 1EE43C 1EE5A8 133078 1417F0 1C6440

CSCeb30393

Load sharing across multiple paths for a recursive route entry no longer fails.

CMS Caveats Resolved in Cisco IOS Release 12.1(19)EA1

These CMS caveats were resolved in Cisco IOS Release 12.1(19)EA1:

CSCeb05183

The Port Settings table no longer displays meaningless information in the columns for interface description and duplex cells. This problem occurred for some of the Catalyst 2820 and Catalyst 1900 switches.

CSCeb38676

When launching CMS in read-only mode, Java exceptions might have occurred. This behavior did not affect CMS functionality.

Documentation Updates

You can access all Catalyst 3550 documentation at this URL:

http://www.cisco.com/univercd/cc/td/doc/product/lan/c3550/index.htm

This section provides these updates to the product documentation:

"References to the Cisco Documentation CD-ROM" section

"Corrections to the Hardware Installation Guide" section

These changes will be included in the next version of the documentation.

References to the Cisco Documentation CD-ROM

The documentation for the Catalyst 3550 switches incorrectly refers to the Cisco Documentation CD-ROM. The Catalyst 3550 switches no longer ship with this CD-ROM.

Additions to the Catalyst 3550 Multilayer Switch Software Configuration Guide

These are additions to the Catalyst 3550 Multilayer Switch Software Configuration Guide, "Getting Started with CMS" chapter:

The CMS plug-in includes a console window that you can use to troubleshoot or to view the CLI commands from CMS. When CMS is running, press F2 to display or to hide the CMS console. Press F3 to display or to hide the CLI commands that CMS is sending.

The chapter incorrectly states that Java plug-in 1.4.1 is required for Solaris. Java plug-in 1.4.1_02 is required to run CMS on Solaris. You can download it from this URL:

http://www.cisco.com/public/sw-center/lan/java/1.4.1-02.html

Correction to the Software Configuration Guide and Command Reference

This is a correction for the Catalyst 3550 Multilayer Switch Software Configuration Guide and Catalyst 3550 Multilayer Switch Command Reference:

In this document, IP refers to IP version 4 (IPv4). Layer 3 IP version 6 (IPv6) packets are treated as non-IP packets.

Corrections to the Hardware Installation Guide

These are corrections for the Catalyst 3550 Multilayer Switch Hardware Installation Guide:

The CMS requirements as described in the "Managing the Switch by Using the Cluster Management Suite" chapter are no longer correct. Refer to the "Getting Started with CMS" chapter of the software configuration guide for the latest CMS requirements.

Related Documentation

These documents provide complete information about the switch and are available from this Cisco.com site:

http://www.cisco.com/univercd/cc/td/doc/product/lan/c3550/index.htm

You can order printed copies of documents with a DOC-xxxxxx= number from the Cisco.com sites and from the telephone numbers listed in the "Ordering Documentation" section.

Catalyst 3550 Multilayer Switch Software Configuration Guide (order number DOC-7811194=)

Catalyst 3550 Multilayer Switch Command Reference (order number DOC-7811195=)

Catalyst 3550 Multilayer Switch System Message Guide (order number DOC-7811196=)

Cluster Management Suite (CMS) online help (available only from the switch CMS software)

Catalyst 3550 Multilayer Switch Hardware Installation Guide (order number DOC-7811358=)

1000BASE-T Gigabit Interface Converter Installation Note (not orderable but is available on Cisco.com)

Catalyst GigaStack Gigabit Interface Converter Hardware Installation Guide (order number DOC-786460=)

Obtaining Documentation

Cisco provides several ways to obtain documentation, technical assistance, and other technical resources. These sections explain how to obtain technical information from Cisco Systems.

Cisco.com

You can access the most current Cisco documentation on the World Wide Web at this URL:

http://www.cisco.com/univercd/home/home.htm

You can access the Cisco website at this URL:

http://www.cisco.com

International Cisco websites can be accessed from this URL:

http://www.cisco.com/public/countries_languages.shtml

Documentation CD-ROM

Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which may have shipped with your product. The Documentation CD-ROM is updated regularly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual or quarterly subscription.

Registered Cisco.com users can order a single Documentation CD-ROM (product number DOC-CONDOCCD=) through the Cisco Ordering tool:

http://www.cisco.com/en/US/partner/ordering/ordering_place_order_ordering_tool_launch.html

All users can order annual or quarterly subscriptions through the online Subscription Store:

http://www.cisco.com/go/subscription

Ordering Documentation

You can find instructions for ordering documentation at this URL:

http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm

You can order Cisco documentation in these ways:

Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Networking Products MarketPlace:

http://www.cisco.com/en/US/partner/ordering/index.shtml

Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).

Documentation Feedback

You can submit comments electronically on Cisco.com. On the Cisco Documentation home page, click Feedback at the top of the page.

You can send your comments in e-mail to bug-doc@cisco.com.

You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:

Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, the Cisco Technical Assistance Center (TAC) provides 24-hour, award-winning technical support services, online and over the phone. Cisco.com features the Cisco TAC website as an online starting point for technical assistance.

Cisco TAC Website

The Cisco TAC website (http://www.cisco.com/tac) provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The Cisco TAC website is available 24 hours a day, 365 days a year.

Accessing all the tools on the Cisco TAC website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a login ID or password, register at this URL:

http://tools.cisco.com/RPF/register/register.do

Opening a TAC Case

The online TAC Case Open Tool (http://www.cisco.com/tac/caseopen) is the fastest way to open P3 and P4 cases. (Your network is minimally impaired or you require product information). After you describe your situation, the TAC Case Open Tool automatically recommends resources for an immediate solution. If your issue is not resolved using these recommendations, your case will be assigned to a Cisco TAC engineer.

For P1 or P2 cases (your production network is down or severely degraded) or if you do not have Internet access, contact Cisco TAC by telephone. Cisco TAC engineers are assigned immediately to P1 and P2 cases to help keep your business operations running smoothly.

To open a case by telephone, use one of the following numbers:

Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)
EMEA: +32 2 704 55 55
USA: 1 800 553-2447

For a complete listing of Cisco TAC contacts, go to this URL:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

TAC Case Priority Definitions

To ensure that all cases are reported in a standard format, Cisco has established case priority definitions.

Priority 1 (P1)—Your network is "down" or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.

Priority 2 (P2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.

Priority 3 (P3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.

Priority 4 (P4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online and printed sources.

The Cisco Product Catalog describes the networking products offered by Cisco Systems, as well as ordering and customer support services. Access the Cisco Product Catalog at this URL:

http://www.cisco.com/en/US/products/products_catalog_links_launch.html

Cisco Press publishes a wide range of networking publications. Cisco suggests these titles for new and experienced users: Internetworking Terms and Acronyms Dictionary, Internetworking Technology Handbook, Internetworking Troubleshooting Guide, and the Internetworking Design Guide. For current Cisco Press titles and other information, go to Cisco Press online at this URL:

http://www.ciscopress.com

Packet magazine is the Cisco quarterly publication that provides the latest networking trends, technology breakthroughs, and Cisco products and solutions to help industry professionals get the most from their networking investment. Included are networking deployment and troubleshooting tips, configuration examples, customer case studies, tutorials and training, certification information, and links to numerous in-depth online resources. You can access Packet magazine at this URL:

http://www.cisco.com/go/packet

iQ Magazine is the Cisco bimonthly publication that delivers the latest information about Internet business strategies for executives. You can access iQ Magazine at this URL:

http://www.cisco.com/go/iqmagazine

Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:

http://www.cisco.com/en/US/about/ac123/ac147/about_cisco_the_internet_protocol_journal.html

Training—Cisco offers world-class networking training. Current offerings in network training are listed at this URL:

http://www.cisco.com/en/US/learning/index.html