Cisco MDS 9500 Series Hardware Installation Guide
Site Planning and Maintenance Records
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Table of Contents

Site Planning and Maintenance Records

Contacting Customer Service

Finding the Chassis Serial Number

Site Preparation Checklist

Contact and Site Information

Chassis and Module Information

Site Planning and Maintenance Records

This appendix provides a Site Planning list and includes the following records to use when installing the Cisco MDS 9500 Series:

Note For information on how to query the switch for configuration information, see Cisco MDS 9000 Family NX-OS Fundamentals Configuration Guide or the Cisco DCNM SAN Fundamentals Configuration Guide.

Contacting Customer Service

If you are unable to solve a startup problem after using the troubleshooting suggestions in this appendix, contact your customer service representative for assistance and further instructions. Before you call, have the following information ready to help your service provider assist you as quickly as possible:

  • Date you received the switch.
  • Chassis serial number. See the “Finding the Chassis Serial Number”.
  • Type of software and release number.
  • Maintenance agreement or warranty information.
  • Brief description of the problem.
  • Brief explanation of the steps you have already taken to isolate and resolve the problem.

Note If you purchased Cisco support through a Cisco reseller, contact the reseller directly. If you purchased support directly from Cisco, contact Cisco Technical Support at this URL:

Finding the Chassis Serial Number

Tip If you have CLI access, enter the show sprom backplane 1 command to display the backplane contents, including the switch serial number.

Figure 1-1 shows the location of the serial number label on the Cisco MDS 9513 Director.

Figure 1-1 Serial Number Location on Cisco MDS 9513 Director


In later releases of the Cisco MDS 9509 Director, the chassis serial number label was moved, as shown in Figure 1-2. Earlier releases may have the serial number label on the right side instead of the left.

Figure 1-2 Serial Number Location on Cisco MDS 9509 Director


The Cisco MDS 9506 Director chassis serial number label is shown in Figure 1-3.

Figure 1-3 Serial Number Location on Cisco MDS 9506 Director


Site Preparation Checklist

Planning the location and layout of your equipment rack or wiring closet is essential for successful switch operation, ventilation, and accessibility. Table 1-1 lists the site planning tasks that Cisco recommends completing before installing the Cisco MDS 9500 Series.

Consider heat dissipation when sizing the air-conditioning requirements for an installation. See Table 1-1 for the environmental requirements. See the“Power Specifications for the Cisco MDS 9513 Director” section, the “Power Specifications for the Cisco MDS 9509 Director” section, and the “Power Specifications for the Cisco MDS 9506 Director” section for power and heat ratings.


Table 1-1 Site Planning Checklist

Task No.
Planning Activity
Verified By


Space evaluation:

  • Space and layout
  • Floor covering
  • Impact and vibration
  • Lighting
  • Maintenance access





Environmental evaluation:

  • Ambient temperature
  • Humidity
  • Altitude
  • Atmospheric contamination
  • Air flow





Power evaluation:

  • Input power type
  • Power receptacles (20 A)1
  • Receptacle proximity to the equipment
  • Dedicated (separate) circuits for redundant power supplies
  • UPS2 for power failures
  • DC systems: proper gauge wire and lugs





Grounding evaluation:

  • Circuit breaker size
  • CO ground (AC- and DC-powered systems)





Cable and interface equipment evaluation:

  • Cable type
  • Connector type
  • Cable distance limitations
  • Interface equipment (transceivers)





EMI3 evaluation:

  • Distance limitations for signaling
  • Site wiring
  • RFI4 levels




1.Verify that each power supply installed in the chassis has a dedicated AC source or DC source circuit.

2.UPS = uninterruptible power supply

3.EMI = electromagnetic interference

4.RFI = radio frequency interference

Contact and Site Information

Use the following worksheet ( Table 1-2 ) to record contact and site information.


Table 1-2 Contact and Site Information

Contact person


Contact phone


Contact e-mail


Building/site name

Data center location

Floor location


Address (line 1)


Address (line 2)





Zip code




Chassis and Module Information

Use the following worksheets ( Table 1-3 and Table 1-4 ) to record information about the chassis and modules.

Contract number_______________________________________________


Chassis serial number___________________________________________


Product number________________________________________________


Table 1-3 Network-Related Information

Switch IP address
Switch IP netmask
Host name
Domain name
IP broadcast address
Gateway/router address
DNS address
Modem telephone number


Table 1-4 Module Information

Module Type
Module Serial Number











Note Slots 7, 8, and 9 are only available in the Cisco MDS 9509 Director.