Table Of Contents
Release Notes for Cisco Network Boot Release 2.1.1
October 29, 2002
Note You can find the most current documentation on Cisco.com.
These release notes support Cisco Network Boot software release 2.1.1.
For a list of software caveats that apply to Release 2.1.1, see the "Open Caveats" section. The caveats are updated for every maintenance release and are located on Cisco.com and the Documentation CD-ROM.
These release notes describe the following topics:
Cisco Network Boot is a product that allows you to initiate a boot of Microsoft Windows 2000 Server or Advanced Server on a computer without an attached disk drive.
With Cisco Network Boot, a computer without a directly attached disk drive uses iSCSI protocol via an iSCSI driver to boot from an iSCSI disk through an IP network and a Cisco SN 5400 Series system (see Figure 1). As with any iSCSI disk, even though it is not directly attached to the computer accessing it, the disk appears to the computer as if it were directly attached.
Note The iSCSI protocol is an IETF-defined protocol for IP storage (ips). For more information about the iSCSI protocol, refer to the IETF standards for IP storage at http://www.ietf.org.
Figure 1 Cisco Network Boot Overview
Table 1 describes the system requirements for hosts, the DHCP/TFTP server, and the iSCSI targets that utilize Cisco Network Boot:
This section describes how to obtain updated Network Boot software, and includes the following information:
iSCSI Driver Version Support
Cisco Network Boot requires the Cisco iSCSI Driver version 2.2.1 (or later) for Microsoft Windows 2000.
Obtaining Updated Software and iSCSI Drivers
Registered Cisco.com users can download the most current SN 5400 Series system software, Cisco Network Boot software, Cisco iSCSI drivers, readme files, release notes and example configuration files from Cisco.com. In addition, information about driver compatibility and other relevant driver information is available on Cisco.com.
You can access software and related information by following these instructions:
Step 1 At http://www.cisco.com, log in to Cisco.com. Click Technical Support and Software Center.
Step 2 At the Software Center web page, under Software Products & Downloads, click Storage Networking Software.
Step 3 At the Storage Networking Software web page, click the appropriate link for your software.
Step 4 At the Software Download web page, click the file that you want to download. Another software download web page will be displayed with detailed information about the download file and Cisco's Software License Agreement. Follow the instructions on that and any subsequent web pages to download the software.
Step 5 To install and configure storage router software, see the appropriate storage router software configuration guide and release notes. To install and configure an iSCSI driver, see the readme file that accompanies the iSCSI driver (in the downloaded driver archive file) and the appropriate release notes.
Configuration guides and release notes are available online. You can access online documentation by following these instructions:
Step 1 At http://www.cisco.com, under Technical Documentation, click Technical Documentation on Cisco Connection Online.
Step 2 At the Cisco Documentation web page, under Cisco Product Documentation, click Storage Networking Products.
Step 3 At the Storage Networking Products documentation web page, click the appropriate links to access the appropriate documentation.
Installing Cisco Network Boot
Refer to the Cisco Network Boot Installation and Configuration Guide Release 2.1, for complete installation and configuration information and procedures. This document is available as an electronic document on Cisco.com and the Documentation CD-ROM.
Uninstalling Cisco Network Boot
To uninstall the Cisco Network Boot Administration utility, follow these instructions:
Step 1 Choose Start > Settings > Control Panel.
Step 2 Click Add/Remove Programs.
Step 3 Choose Network Boot Administration, and click Change/Remove.
Step 4 Select Remove.
Limitations and Restrictions
•The boot image must always be LUN 0.
•The storage device block size must be 512 bytes.
•All required host hardware should be identical; network interface and connections must be identical.
Caveats describe unexpected behavior or defects in Cisco Network Boot software releases. Severity 1 caveats are the most serious caveats; severity 2 caveats are less serious.
This document describes open severity 1 and 2 caveats, and selected caveats of other severities. For a more complete list of caveats against this release, access Cisco.com as described in the section "Cisco.com" at the end of this document.
Note If you have an account with Cisco.com, you can use Bug Navigator II to find caveats of any severity for any release. You can reach Bug Navigator II on Cisco.com at Service & Support:
The Cisco Network Boot replication process does not create a unique SID for the computer; replicating and booting multiple computers will result in each system having the same SID. Some applications use the computer SID for security (workgroups), and if the SID is not unique, the application will not be able to tell the computers apart.
Workaround: A utility named "newsid" is available from http://www.sysinternals.com. You can use this utility to assign a new SID.
Booting a Compaq DL380 with an Insight card using the CpqRib.sys driver version 22.214.171.124 may result in a Microsoft Windows "blue screen" and error code 0x00000050.
Workaround: Remove the Insight card from the computer.
If a user creates a directory on a server to be replicated, the replication utility will fail attempting to copy data from that directory. The log file shows data being copied from a user directory.
Workaround: Do not allow user directories on the master replication copy. If user directories are present, change the owner to Administrator prior to the replication process. After replication, change the owner back to the user.
Cisco Network Boot does not officially support configuring DHCP and TFTP servers at separate IP addresses.
Workaround: In the following example procedure, the DHCP server IP address will be 10.1.1.1 and the TFTP server IP address will be 10.1.1.2. It should not matter whether the TFTP and DHCP servers run the same operating system.
–Configure the DHCP server at 10.1.1.1.
–Configure the TFTP server at 10.1.1.2, and install inbp.com.
–If the DHCP server is running on a Microsoft Windows platform, add Option 66 "Boot Server Host Name" to the reservation(s) requiring it, or as a scope-wide option. Set the option value to the IP address of the TFTP server (in this example, 10.1.1.2).
–If the DHCP server is running on a Linux platform, set the tftp-server-name option.
Note This solution has worked on all machines on which it has been tried, but it has not been officially tested.
The following sections describe the related documentation available for Cisco Network Boot Release 2.1.1. These documents consist of an installation and configuration guide, release notes and readme file for Cisco Network Boot, release notes, readme and example configuration files for the Cisco iSCSI Driver Version 2.2.x for Microsoft Windows 2000, and the SN 5400 Series system hardware and software configuration guides.
The Cisco Network Boot Installation and Configuration Guide is available as an electronic document on Cisco.com and the Documentation CD-ROM. The SN 5400 Series system hardware installation and software configuration documentation sets are available as printed manuals or electronic documents. The Cisco Network Boot readme file, and the iSCSI driver readme file and example configuration file are available in electronic format, as part of the software download package. See the "Obtaining Updated Software and iSCSI Drivers" section for details.
This release notes document is the only document specific to Cisco Network Boot Release 2.1.1. It is only available as an electronic document on Cisco.com and the Documentation CD-ROM.
Each release of SN 5400 Series system software and iSCSI driver software includes an associated Release Notes document, which is also available as an electronic document on Cisco.com and the Documentation CD-ROM.
Platform-specific documents consist of the release notes, readme and example configuration files for the Cisco iSCSI Driver Version 2.2.x for Microsoft Windows 2000. The files are currently available in electronic format only. See the "Obtaining Updated Software and iSCSI Drivers" section for details.
Refer to the appropriate SN 5400 Series system hardware installation guide for hardware installation procedures. The Cisco SN 5420 Storage Router Hardware Installation Guide provides hardware installation procedures for SN 5420 Storage Routers. The Cisco SN 5428 Storage Router Hardware Installation Guide provides hardware installation procedures for SN 5428 Storage Routers. These documents are available as printed manuals. They are also available as electronic documents on Cisco.com and the Documentation CD-ROM.
Refer to the Cisco Network Boot Installation and Configuration Guide Release 2.1, for installation and configuration information and procedures. This document is available as an electronic document on Cisco.com and the Documentation CD-ROM.
Refer to the appropriate SN 5400 Series system software configuration guide for software configuration information. The Cisco SN 5420 Storage Router Software Configuration Guide Release 2.1 provides configuration information for SN 5420 Storage Routers. The Cisco SN 5428 Storage Router Software Configuration Guide Release 2.3 (or later) provides configuration information for SN 5428 Storage Routers. These documents are available as printed manuals. They are also available as electronic documents on Cisco.com and the Documentation CD-ROM.
For documentation on the SN 5400 Series system web-based GUI, refer to the SN 5400 Series system web-based GUI online Help system.
Service and Support
For service and support for a product purchased from a reseller, contact the reseller, who offers a wide variety of Cisco service and support programs described in "Service and Support" of Cisco Information Packet shipped with your product.
Note If you purchased your product from a reseller, you can access Cisco.com as a guest. Cisco.com is Cisco Systems' primary real-time support channel. Your reseller offers programs that include direct access to Cisco.com services.
For service and support for a product purchased directly from Cisco, use Cisco.com.
Software Configuration Tips on the Cisco TAC Home Page
A variety of Cisco SN 5428 Storage Router software installation, configuration and usage tips are available on the Cisco Technical Assistance Center (TAC) Web Site.
You can access "tech tips" by following these instructions:
Step 1 At http://www.cisco.com, log in to Cisco.com. Click Technical Support, and select Hardware Support from the menu.
Step 2 At the Hardware Support web page, click Storage Networking Devices from the Hardware Support menu on the left side of the page.
Step 3 At the Storage Networking Devices web page, click the appropriate link for your system. For example, click the SN 5420 Storage Routers link.
Step 4 Click the Troubleshooting link, and then click the appropriate links for information about installing, configuring, and troubleshooting SN 5400 Series system software and iSCSI drivers.
These sections explain how to obtain documentation from Cisco Systems.
World Wide Web
You can access the most current Cisco documentation on the World Wide Web at this URL:
Translated documentation is available at this URL:
Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which is shipped with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual subscription.
You can order Cisco documentation in these ways:
•Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Networking Products MarketPlace:
•Registered Cisco.com users can order the Documentation CD-ROM through the online Subscription Store:
•Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters (California, U.S.A.) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).
You can submit comments electronically on Cisco.com. In the Cisco Documentation home page, click the Fax or Email option in the "Leave Feedback" section at the bottom of the page.
You can e-mail your comments to email@example.com.
You can submit your comments by mail by using the response card behind the front cover of your document or by writing to the following address:
Attn: Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883
We appreciate your comments.
Obtaining Technical Assistance
Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain online documentation, troubleshooting tips, and sample configurations from online tools by using the Cisco Technical Assistance Center (TAC) Web Site. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC Web Site.
Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world.
Cisco.com is a highly integrated Internet application and a powerful, easy-to-use tool that provides a broad range of features and services to help you with these tasks:
•Streamline business processes and improve productivity
•Resolve technical issues with online support
•Download and test software packages
•Order Cisco learning materials and merchandise
•Register for online skill assessment, training, and certification programs
If you want to obtain customized information and service, you can self-register on Cisco.com. To access Cisco.com, go to this URL:
Technical Assistance Center
The Cisco Technical Assistance Center (TAC) is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two levels of support are available: the Cisco TAC Web Site and the Cisco TAC Escalation Center.
Cisco TAC inquiries are categorized according to the urgency of the issue:
•Priority level 4 (P4)—You need information or assistance concerning Cisco product capabilities, product installation, or basic product configuration.
•Priority level 3 (P3)—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.
•Priority level 2 (P2)—Your production network is severely degraded, affecting significant aspects of business operations. No workaround is available.
•Priority level 1 (P1)—Your production network is down, and a critical impact to business operations will occur if service is not restored quickly. No workaround is available.
The Cisco TAC resource that you choose is based on the priority of the problem and the conditions of service contracts, when applicable.
Cisco TAC Web Site
You can use the Cisco TAC Web Site to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC Web Site, go to this URL:
All customers, partners, and resellers who have a valid Cisco service contract have complete access to the technical support resources on the Cisco TAC Web Site. The Cisco TAC Web Site requires a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to this URL to register:
If you are a Cisco.com registered user, and you cannot resolve your technical issues by using the Cisco TAC Web Site, you can open a case online by using the TAC Case Open tool at this URL:
If you have Internet access, we recommend that you open P3 and P4 cases through the Cisco TAC Web Site.
Cisco TAC Escalation Center
The Cisco TAC Escalation Center addresses priority level 1 or priority level 2 issues. These classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer automatically opens a case.
To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to this URL:
Before calling, please check with your network operations center to determine the level of Cisco support services to which your company is entitled: for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). When you call the center, please have available your service agreement number and your product serial number.
This document is to be used in conjunction with the documents listed in the "Related Documentation" section.
Copyright © 2002, Cisco Systems, Inc.
All rights reserved.