Table of Contents
Security Manager 4.5 is now available. Registered SMARTnet users can obtain release 4.5 from the Cisco support website by going to http://www.cisco.com/go/csmanager and clicking Download Software under Support.
NoteUse this document in conjunction with the documents identified in Use this document in conjunction with the documents identified in Product Documentation. The online versions of the user documentation are also occasionally updated after the initial release. As a result, the information contained in the Cisco Security Manager end-user guides on Cisco.com supersedes any information contained in the context-sensitive help included with the product. For more information about specific changes, please see Where to Go Next.
- Cisco Security Manager 4.5 —Cisco Security Manager enables you to manage security policies on Cisco security devices. Security Manager supports integrated provisioning of firewall, VPN, and IPS services across IOS routers, PIX and ASA security appliances, IPS sensors and modules, Catalyst 6500 and 7600 Series ASA Services Modules (ASA-SM), and several other services modules for Catalyst switches and some routers. (You can find complete device support information under Cisco Security Manager Compatibility Information on Cisco.com.) Security Manager also supports provisioning of many platform-specific settings, for example, interfaces, routing, identity, QoS, logging, and so on.
Security Manager efficiently manages a wide range of networks, from small networks consisting of a few devices to large networks with thousands of devices. Scalability is achieved through a rich feature set of device grouping capabilities and objects and policies that can be shared.
- Auto Update Server 4.5 —The Auto Update Server (AUS) is a tool for upgrading PIX security appliance software images, ASA software images, PIX Device Manager (PDM) images, Adaptive Security Device Manager (ASDM) images, and PIX security appliance and ASA configuration files. Security appliances with dynamic IP addresses that use the auto update feature connect to AUS periodically to upgrade device configuration files and to pass device and status information.
NoteBefore using Cisco Security Manager 4.5, we recommend that you read this entire document. In addition, it is critical that you read the Before using Cisco Security Manager 4.5, we recommend that you read this entire document. In addition, it is critical that you read the Important Notes, the Installation Notes, and the Installation Guide for Cisco Security Manager 4.5 before installing Cisco Security Manager 4.5.
This document lists the ID numbers and headlines for issues that may affect your operation of the product. This document also includes a list of resolved problems. If you accessed this document from Cisco.com, you can click any ID number, which takes you to the appropriate release note enclosure in the Bug Toolkit. The release note enclosure contains symptoms, conditions, and workaround information.
The Cisco Security Management Suite of applications includes several component applications plus a group of related applications that you can use in conjunction with them. The following table lists the components and related applications, and the versions of those applications that you can use together for this release of the suite. For a description of these applications, see the Installation Guide for Cisco Security Manager 4.5 .
NoteFor information on the supported software and hardware that you can manage with Cisco Security Manager, see the For information on the supported software and hardware that you can manage with Cisco Security Manager, see the Supported Devices and Software Versions for Cisco Security Manager online document under Cisco Security Manager Compatibility Information on Cisco.com.
- Support for additional devices (for detailed compatibility information, refer to Supported Devices and Software Versions for Cisco Security Manager 4.5 ):
- Security Manager now supports the Cisco TrustSec feature on ISR devices running IOS 15.2(2)T and later and ASR devices running IOS-XE 3.5.x(15.2(1)S) and later. Cisco TrustSec provides an access-control solution that builds upon an existing identity-aware infrastructure to ensure data confidentiality between network devices and integrate security access services on one platform.
- The Security Manager client has a new launch point--a configurable dashboard. The dashboard contains gadgets that you select to help you quickly and conveniently see device health, top ten IPS and firewall reports, IPS sensors out of date, and several other measures of security on your network.
- CSM Mobile allows you to access device health summary information from mobile devices. The information available to you in this way is the same as that available in the Device Health Summary widget in the Dashboard: current high or medium severity active alerts generated by HPM. Alerts can be grouped by Alert-Description, Predefined-Category, Device, or Alert Technology. The principal users of CSM Mobile are expected to be those who use an Apple iPad, an Apple iPhone, the Google Chrome browser, or the Apple Safari browser.
- You can now use the Prime Security Manager page of the Security Manager Administration window to enable and configure a “single sign-on” (SSO) shared key, which is then used for cross-launching Cisco Prime Security Manager. Cisco Prime Security Manager is used to manage all ASA CX modules in the Security Manager inventory.
If you enable and configure SSO cross-launch, Security Manager users can access Cisco Prime Security Manager without logging into Cisco Prime Security Manager separately. However, note that SSO must also be configured in Cisco Prime Security Manager using the shared key you generate in Security Manager.
- The Policy Object export feature used for sharing data between Security Manager and Cisco Prime Security Manager has been enhanced to include the object type in the exported data and to allow flattening of Port List objects when exporting Services objects.
- When installing IPS license files, you can now choose to work in client-side file systems in addition to server-side file systems. This means that while in previous versions of Security Manager you could store the IPS license file on a local drive on the Security Manager server, beginning with Version 4.5 you have the additional choice of storing it on a local drive on a client.
- Security Manager users can now choose to receive by e-mail a report of those IPS devices whose license is due to expire within a specified number of days.
- Security Manager now allows you to export the IPS licenses as PDF files in addition to CSV files.
- Security Manager now has an Eventing Notification Settings page for sending email notifications when it receives critical events for ASA and IPS devices or when a signature fires on the IPS sensors that it manages.
- The Event Table in the Event Viewer client application (Launch > Event Viewer) has a new right-click menu item for individual events. This new right-click menu item is “Tune Signature.” It opens the IPS Signature Quick Tune dialog box where you can enable or disable the signature associated with the selected event, and modify the Base Risk Rating of the signature that is assigned to the device or shared policy.
- The IPS Signatures Page now has a Notes column for each signature; this feature enables you to add a note so that you can revisit particular signatures later to see what you or other users have added for a signature or an event. This feature is helpful for network administrators in monitoring noisy signatures or signatures that need particular attention.
- Security Manager now has several pre-defined Risk Rating policy objects for use with the IPS Event Action Overrides policy.
- Security Manager now allows you to navigate to the Event Action Filters policy for a device from the right-click menu of an event associated with that device.
- Report Manager now allows you to drill down into the report data for the following reports:
- The Device Details view in Health and Performance Monitor has been redesigned to provide a more concise and easier to use view of information for the device. In addition, a device-specific view of alert data is available on the Alerts tab when viewing details for a specific device. With a few exceptions, you can perform many of the same functions from the device-specific alert view as you can from the primary Alerts display.
- From the Device Details and VPN Details views in Health and Performance Monitor, you can now cross launch to the Event Viewer to see the events for the selected device or VPN.
- From the Access Rules and Translation Rules policies in Security Manager, you can now select a rule and view related event information for that rule in Event Viewer. You can view real-time or historical events matching the rule. You can view events for ASA (including ASA-SM) and FWSM devices.
- Security Manager now allows you to forward syslogs received by the Event Viewer to one additional local collector and two remote collectors. You can define which syslogs should be sent to each collector. You can also configure settings to control the CPU load used by the syslog relay service.
- Security Manager now provides IP Intelligence tools (Reverse DNS/FQDN, GeoIP, and Whois) that allow you to find out information about specific IP addresses. The IP Intelligence feature is accessed in Configuration Manager from the Tools menu. The feature is also accessible from the right-click menu for IP addresses in Event Viewer and for certain policies in Configuration Manager.
Please refer to the Installation Guide for Cisco Security Manager 4.5 for specific installation instructions and for important information about client and server requirements. Before installing Cisco Security Manager 4.5, it is critical that you read the notes listed in this section and the Important Notes.
- Upgrading from Security Manager 4.5 beta images to the final Security Manager 4.5 FCS image is not supported.
- The “Licensing” chapter in the installation guide enables you to determine which license you need. (The license you need depends upon whether you are performing a new installation or upgrading from one of several previous versions.) It also describes the various licenses available, such as standard, professional, and evaluation. It is available at http://www.cisco.com/en/US/docs/security/security_management/cisco_security_manager/security_manager/4.5/installation/guide/licensing.html .
- Do not modify casuser (the default service account) or directory permissions that are established during the installation of the product. Doing so can lead to problems with your being able to do the following:
- The Installation Guide for Cisco Security Manager 4.5 provides important information regarding server requirements, server configuration, and post-installation tasks.
- The Installation Guide for Cisco Security Manager 4.5 also provides important information regarding operating system and browser support. For example, Windows XP is no longer supported for clients. As another example, VMware ESXi 5.1 Update 1 is now supported.
- You can install Security Manager server software directly, or you can upgrade the software on a server where Security Manager is installed. The Installation Guide for Cisco Security Manager for this release of the product explains which previous Security Manager releases are supported for upgrade and provides important information regarding server requirements, server configuration, and post-installation tasks.
- Before you can successfully upgrade to Security Manager 4.5 from a prior version of Security Manager, you must make sure that the Security Manager database does not contain any pending data, in other words, data that has not been committed to the database. If the Security Manager database contains pending data, you must commit or discard all uncommitted changes, then back up your database before you perform the upgrade. The Installation Guide for Cisco Security Manager for this release of the product contains complete instructions on the steps required for preparing the database for upgrade.
- We do not support installation of Security Manager on a server that is running any other web server or database server (for example, IIS or MS-SQL). Doing so might cause unexpected problems that may prevent you from logging into or using Cisco Security Manager.
- Be aware of the following important points before you upgrade:
– Ensure that all applications that you are upgrading are currently functioning correctly, and that you can create valid backups (that is, the backup process completes without error). If an application is not functioning correctly before an upgrade, the upgrade process might not result in a correctly functioning application.
Note It has come to Cisco’s attention that some users make undocumented and unsupported modifications to the system so that the backup process does not back up all installed CiscoWorks applications. The upgrade process documented in the installation guide assumes that you have not subverted the intended functioning of the system. If you are creating backups that back up less than all of the data, you are responsible for ensuring you have all backup data that you require before performing an update. We strongly suggest that you undo these unsupported modifications. Otherwise, you should probably not attempt to do an inline upgrade, where you install the product on the same server as the older version; instead, install the updated applications on a new, clean server and restore your database backups.
- If you log in to a Security Manager server that is running a higher version than your client, a notification will be displayed and you will have the option of downloading the matching client version.
- Beginning with Security Manager 4.4, AUS and the Security Manager client are installed in parallel to improve installation time.
- CiscoWorks Common Services 4.2.2 is installed automatically when you install Security Manager or AUS.
- An error message will pop up if there is any database migration error; this will be at a point where installation can be taken forward without stopping.
- It is recommended to do disk fragmentation for every 50 GB increase in the disk size for optimal performance.
Caution Frequent defragmentation will also contribute to bad sectors, eventually leading to disk failure.
- Beginning with Version 4.4, Security Manager includes a Windows Firewall configuration script in the server installer. This script automates the process of opening and closing the ports necessary for Windows Firewall to work correctly and securely; its purpose is to harden your Security Manager server.
Cisco Security Manager 4.5 includes a version of OpenSSL that is affected by the OpenSSL Heartbeat Extension Vulnerability (also known as Heartbleed). For more information, see http://tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20140409-heartbleed.
Step 1 Go to http://www.cisco.com/go/csmanager , and then click Download Software for this Product under the Support heading on the right side of the screen.
- You cannot use Security Manager to manage an IOS or ASA 8.3+ device if you enable password encryption using the password encryption aes command. You must turn off password encryption before you can add the device to the Security Manager inventory.
- If you upgrade an ASA managed by Security Manager to release 8.3(x) or higher from 8.2(x) or lower, you must rediscover the NAT policies using the NAT Rediscovery option (right-click on the device, select Discover Policies on Device(s), and then select NAT Policies as the only policy type to discover). This option will update the Security Manager configuration so that it matches the device configuration while preserving any existing shared policies, inheritance, flex-configs, and so on.
When upgrading an ASA device from 8.4.x to 9.0.1, the device policies will be converted to the unified format. You can rediscover the unified NAT rules using the NAT Rediscovery option or you can convert the existing NAT policies to unified NAT policies with the help of the rule converter in Security Manager. For more information, see http://www.cisco.com/en/US/docs/security/security_management/cisco_security_manager/security_manager/4.5/user/guide/porules.html#wp485878 or the “Converting IPv4 Rules to Unified Rules” topic in the online help.
- ASA 8.3 ACLs use the real IP address of a device, rather than the translated (NAT) address. During upgrade, rules are converted to use the real IP address. All other device types, and older ASA versions, used the NAT address in ACLs.
- The device memory requirements for ASA 8.3 are higher than for older ASA releases. Ensure that the device meets the minimum memory requirement, as explained in the ASA documentation, before upgrade. Security Manager blocks deployment to devices that do not meet the minimum requirement.
- If you have a device that uses commands that were unsupported in previous versions of Security Manager, these commands are not automatically populated into Security Manager as part of the upgrade to this version of Security Manager. If you deploy back to the device, these commands are removed from the device because they are not part of the target policies configured in Security Manager. We recommend that you set the correct values for the newly added attributes in Security Manager so that the next deployment will correctly provision these commands. You can also rediscover the platform settings from the device; however, you will need to take necessary steps to save and restore any shared Security Manager policies that are assigned to the device.
- Device and Credential Repository (DCR) functionality within Common Services is not supported in Security Manager 4.5.
- A Cisco Services for IPS service license is required for the installation of signature updates on IPS 5.x+ appliances, Catalyst and ASA service modules, and router network modules.
- Do not connect to the database directly, because doing so can cause performance reductions and unexpected system behavior.
- Do not run SQL queries against the database.
- If an online help page displays blank in your browser view, refresh the browser.
- Security Manager 4.5 only supports Cisco Secure ACS 5.x for authentication. ACS 4.1(3), 4.1(4), or 4.2(0) is required for authentication and authorization.
- If you do not manage IPS devices, consider taking the following performance tuning step. In $NMSROOT \MDC\ips\etc\sensorupdate.properties, change the value of packageMonitorInterval from its initial default value of 30,000 milliseconds to a less-frequent value of 600,000 milliseconds. Taking this step will improve performance somewhat. [ $NMSROOT is the full pathname of the Common Services installation directory (the default is C:\Program Files\CSCOpx).]
- The IPS packages included with Security Manager do not include the package files that are required for updating IPS devices. You must download IPS packages from Cisco.com or your local update server before you can apply any updates. The downloaded versions include all required package files and replace the partial files that are included in the Security Manager initial installation.
- The “License Management” link on the CiscoWorks Common Services home page has been removed.
- CsmReportServer and CsmHPMServer are now supported with 64-bit JRE.
- The “rsh” service has been changed to manual start mode. You can start it manually if you need it.
For your convenience in locating caveats using the Cisco Bug Search Tool (BST), the caveat titles listed in this section are drawn directly from the Bug Search Tool database. These caveat titles are not intended to be read as complete sentences because the title field length is limited. In the caveat titles, some truncation of wording or punctuation may be necessary to provide the most complete and concise description. The only modifications made to these titles are as follows:
NoteIf you are a registered cisco.com user, you can access the Cisco Bug Search Tool on cisco.com at If you are a registered cisco.com user, you can access the Cisco Bug Search Tool on cisco.com at https://tools.cisco.com/bugsearch. For more information about the Bug Search Tool, visit the help page at http://www.cisco.com/web/applicat/cbsshelp/help.html.
To become a registered cisco.com user, go to the following website:
- Cisco IOS Router Devices Caveats
- Cisco IPS and IOS IPS Devices Caveats
- Client and Server Install Caveats
- Device Management, Discovery, and Deployment Caveats
- Event Viewer Caveats
- Firewall Services Caveats
- Health and Performance Monitor Caveats
- Image Manager Caveats
- Miscellaneous Caveats
- Policy Management Caveats
- VPN Device and Configuration Support Caveats
NoteIn some instances, a known problem might apply to more than one area, for example, a PIX device might encounter a problem during deployment. If you are unable to locate a particular problem within a table, expand your search to include other tables. In the foregoing example, the known problem might be listed in either the Deployment table or the PIX/ASA/FWSM Configuration table. In some instances, a known problem might apply to more than one area, for example, a PIX device might encounter a problem during deployment. If you are unable to locate a particular problem within a table, expand your search to include other tables. In the foregoing example, the known problem might be listed in either the Deployment table or the PIX/ASA/FWSM Configuration table.
See “Getting Started with Security Manager” in the online help, or see Chapter 1 of User Guide for Cisco Security Manager 4.5 .
See “Completing the Initial Security Manager Configuration” in the online help, or see Chapter 1 of User Guide for Cisco Security Manager 4.5 .
See the following topics in the online help, or see Chapter 7 of Installation Guide for Cisco Security Manager 4.5 .
See “Preparing Devices for Management” in the online help, or see Chapter 2 of User Guide for Cisco Security Manager 4.5 .
For information on obtaining documentation, using the Cisco Bug Search Tool (BST), submitting a service request, and gathering additional information, see What’s New in Cisco Product Documentation at: http://www.cisco.com/c/en/us/td/docs/general/whatsnew/whatsnew.html .
Subscribe to What’s New in Cisco Product Documentation , which lists all new and revised Cisco technical documentation, as an RSS feed and deliver content directly to your desktop using a reader application. The RSS feeds are a free service.This document is to be used in conjunction with the documents listed in the “Product Documentation” section.
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Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental.