Release Notes for Cisco Video Surveillance Manager, Release 7.7.0

Support for New Servers

Two new Cisco Connected Safety and Security UCS Platform Series servers are available to support Cisco VSM Release 7.7 and higher, including Release 7.7.0. These servers are available in 1RU and 2RU configurations and include the following features:

More information:

• Cisco CSS UCS Platform Series User Guide, CPS-UCSM4-1RU-K9 / CPS-UCSM4-2RU-K9
• Cisco Video Surveillance Manager: Install and Upgrade Guide

Cisco SASD Improvements

The Cisco Video Surveillance Safety and Security Desktop (Cisco SASD) application was updated to include numerous improvements and new features.

Review the following summary, and see the Cisco Video Surveillance Safety and Security Desktop User Guide for more information.

SASD UI improvements

The Cisco SASD user interface was updated to improve usability and enable additional options for viewing and analyzing video. Changes include a new timeline and video playback controls.

Additional improvements include:

• You can display events in the timeline and jump from event to event.
• Audible alerts—Cisco SASD can play a beep or narrate incoming alerts (English language only). All columns in the incoming alert row are read aloud.
• Users can now add comments to alerts.

Event Suppression

Event Suppression (ES) allows users to stop all configured actions for events on a camera, except Security alerts. ES mode is useful when the system is in Maintenance mode to prevent the Alerts list from reporting alerts while you are working on an issue.

This feature is supported on Cisco cameras running firmware release 2.7.0.

On-Demand Recording

The Record Now feature was replaced by On-Demand Recording, which allows Cisco SASD users to immediately start and stop recording a live video stream. See the Cisco Video Surveillance Safety and Security Desktop User Guide for more information.

Synchronizing Video Playback in Multiple Panes

Video playback can be synchronized from multiple panes, allowing users to view recorded video from the same time on multiple cameras.

See the Cisco Video Surveillance Safety and Security Desktop User Guide for more information.

Event Recording Analysis

Event recording analysis allows users to analyze recorded video based on events. They can select an event to analyze from the configured event types, and then jump from one event to the next while playing video. This feature allows users to quickly find and view all the events of a given type in a video recording.

Use this feature with other features in performing video analysis. For example, you can use Event Recording Analysis with a camera that can switch from low resolution to high resolution when triggered by an event to easily view all recorded video for certain events in high resolution.

Cisco SASD Upgrades

The Cisco SASD application can now be upgraded from a button on the login screen. This appears if the Cisco SASD version and server version are out of sync.

Support for 360° Panoramic Cameras

The Cisco VSM Operations Manager and the Cisco SASD support the Cisco 7070 360° Panoramic camera. Use 360° camera views to monitor different regions in the field of view, or set the Video Wall to a multiple pane view from one 360° camera. You must mount 360° cameras perfectly flat, on either a vertical or horizontal surface. For example, do not install the camera on a cathedral ceiling.

Since a 360° camera image is not a typical, flat image (he image is round and distorted, which is the result of capturing an ultra-wide field of view), a new Dewarp mode allows users to flatten or dewarp the image to make it accessible to the operator.

Release 7.7 supports the Cisco CIVS-IPC-7070 for 360 degrees of viewing.

PTZ Zoom to Region

Supported cameras allow operators to use PTZ controls to zoom to a specific region in the viewing pane. Operators can select part of the full image and perform the PTZ controls within that region.

In Release 7.7, the Axis Q6045 camera supports PTZ zoom to region.

Importing and Updating the Location Hierarchy

The location hierarchy can be imported using a comma separated value (CSV) file that includes configuration details for each Location required in your deployment. This same method can be used to update the existing configuration.

You can also use this method to defines the physical location of the entry on a map. For example, the Latitude, Longitude and Zoom coordinates.

Camera Tamper Events

Camera Tamper events cause cameras to raise a critical alert if tampered with. For example, a tamper event occurs if the camera field of view is blocked or darkened, or if the camera is manually moved to redirect the field of view.

The tamper events appear in the Cisco SASD Alert Workspace, allowing an operator to take appropriate action, or you can use Advanced Events to automatically trigger an action.

This feature is supported on Cisco cameras running firmware release 2.7.0.

Using “Smart Stream Selection” to Merge Recorded Streams

A camera’s recordings from Stream A and Stream B can now be played through a single timeline. For example, you can record continuous video throughout the night at a lower quality, but also record higher-quality video whenever an event occurs. The video is displayed in a single timeline.

Merging the recording streams can make playback easier since the higher quality video is automatically displayed when an event occurs.

Preset Camera Settings

A new Camera Settings feature allows you to create preset configurations that can be applied to cameras when they are added to Cisco VSM. For example, you can select the Camera Setting when adding a camera manually, when the device is discovered on the network, or when adding multiple devices using a CSV file. If the cameras are already added to Cisco VSM, use Bulk Actions to apply the Camera Settings to multiple devices.

Note Camera settings are the device-specific settings that are not included in the camera templates. For example, motion detection configuration, camera tamper settings, NTP and timezone settings are all configured on each individual device.

Recovered Events

Cisco VSM can recover motion, Camera Apps, and Contact Closure events that occur when a camera is disconnected from the Cisco Media Server. This feature is supported on Cisco 3xxx, 6xxx, 7xxx, 36xx, 66xx, 69xx, and 28xx cameras.

Other Improvements

See the Cisco Video Surveillance Operations Manager User Guide for more information about the following improvements.

• Alert Emails (Notification Policies) can now be sent for security events, such as soft trigger, motion, contact open/close, etc.
• Secure File Transfer Protocol (SFTP) is supported for backup and upgrade operations.
• Connected Edge Storage—You can now automatically copy video from a camera’s SD card to the Media Server when an event occurs. For example, when the action for an event is “Record for some time”, video for each event is automatically saved to the camera storage (such as an SD card) and to the Media Server. This feature is supported on Cisco cameras running firmware release 2.7.0.
• Base Layer Maps—Maps are displayed in Cisco VSM when a user clicks a location. Typically, these images are provided by a mapping service (such as Mapquest) configured in Cisco VSM. If your deployment does not have access to the public Internet, or if you prefer not to use a mapping service, you can now manually add the base and location map images.
• Pruning Events and Logs—Old records (such as Events, Alerts and Audit logs) can now be pruned to remove unneeded information and free up disk space. (refer Page 19-39 in VSOM guide).
• Preserve MS IP on camera delete—Cameras can be configured with a “Preferred Media Server List” for use in camera discovery.
• Auto Create Map Markers —A camera marker can be automatically created on the location map when a camera is manually added or imported from a CSV file.
• Replace Configuration can be applied using Bulk Actions on multiple cameras.
• Connected Device—The hardware port that the camera is connected to (such as a network switch) is displayed to verify and locate Cisco cameras in the network. This information is available only for Cisco cameras that support CDP neighbor discovery. This information is not displayed for non-Cisco cameras.
• A new alert is displayed if any media repository goes down or offline.

Cisco Connected Safety and Security UCS Platform Series Servers (Release 7.2 and Higher)

Cisco VSM Release 7.7.0 is pre-installed on new installations of the Cisco Connected Safety and Security UCS Platform Series when ordered with the Cisco VSM software installed.

• Supported models include:

– CPS-UCS-1RU-K9 and CPS-UCS-2RU-K9

– CPS-UCSM4-1RU-K9 and CPS-UCSM4-2RU-K9

• See the Cisco Physical Security UCS Platform Series User Guide for supported features, installation and setup instructions.
• After the server appliance is installed, see the Cisco Video Surveillance Management Console Administration Guide to perform the initial Cisco VSM setup.
• For additional server hardware documentation, see the Cisco UCS C-Series Server Documentation (Roadmap).

Upgrading from Previous Cisco VSM Releases

Cisco VSM can be upgraded using a .zip upgrade file that includes all required software packages. Installing the.zip file upgrades all components and ensures that all packages are running the required versions.

For complete instructions, see the Cisco Video Surveillance Manager: Install and Upgrade Guide.

Upgrade Notes

• Release 7.5 and later—Use the Software Management page on the browser-based Operations Manager to upgrade all of the servers in your deployment.
• Release 7.2 and earlier—Upgrades to release 7.7 are supported only from releases 7.5.x and 7.6. To upgrade from an earlier release, you must first upgrade to 7.5 or 7.6, and then upgrade to 7.7.

Note Upgrades from Release 7.2 and earlier are performed using the Management Console. See Cisco Video Surveillance Management Console Administration Guide for your release.

• Clear the cache in each user’s web browser after upgrading Cisco VSM. If not cleared, the browser may attempt to use outdated content and display the error message “Operation failed: Authentication failed, this request is not allowed” until the page is refreshed.
• Always upgrade using the Cisco VSM user-interfaces. Do not perform the upgrade using the Linux CLI.

Platform Notes

• Release 7.0 was pre-installed on the Cisco Multiservices Platform (Cisco MSP) servers, including the CPS-MSP-1RU-K9, CPS-MSP-2RU-K9, CIVS-MSP-1RU, CIVS-MSP-2RU and CIVS-MSP-4RU.
• Release 7.2 to Release 7.7 is pre-installed on the Cisco Connected Safety and Security UCS Platform Series (CPS-UCS-1RU-K9 and CPS-UCS-2RU-K9).
• Release 7.7 is also pre-installed on the CPS-UCSM4-1RU-K9 and CPS-UCSM4-2RU-K9 servers.
• Release 7.7—The CIVS platform is not supported and cannot be upgraded to VSM 7.7
• Virtual Machine (VM) installations can also be upgraded using the Cisco VSM Management Console.

Recovery/Factory Image

You can also create a bootable USB flash drive that can be used to recover an installation or perform a a factory installation of Cisco VSM 7 on a supported physical server that shipped with Cisco VSM 7 pre-installed. This includes:

• Release 7.7.0 and higher—Cisco Connected Safety and Security UCS series servers CPS-UCSM4-1RU-K9 and CPS-UCSM4-2RU-K9.
• Release 7.2.0 and higher—Cisco Connected Safety and Security UCS series servers CPS-UCS-1RU-K9 and CPS-UCS-2RU-K9.
• Release 7.0.0—Cisco Physical Security Multiservices platform servers (CPS-MSP-1RU-K9, CPS-MSP-2RU-K9) shipped with Cisco VSM 7.0.
• Release 6.3.2—Cisco Physical Security Multiservices platform servers (CIVS-MSP-1RU, CIVS-MSP-2RU and CIVS-MSP-4RU)

Related Recovery Documentation

For more information, see the following documents:

Release 7.6 and higher

Cisco Video Surveillance Manager: Install and Upgrade Guide

Release 7.5 and lower

• Cisco Video Surveillance Manager Recovery Guide (Cisco Connected Safety and Security UCS Platform Series)
• Cisco Video Surveillance Manager Recovery Guide (Cisco MSP Platform)

Security Enhancements

Cisco Video Surveillance Manager release 7.7 resolves CSCur71072, the vulnerability to CVE-2014-3566- Poodle. Cisco recommends that you upgrade to this latest release.

Information about this vulnerability, and the affected versions, can be found at https://www.openssl.org/news/vulnerabilities.html.

Clear Browser Cache after Upgrading

Clear the cache in each user’s web browser after upgrading Cisco VSM. If not cleared, the browser may attempt to use outdated content and display the error message “Operation failed: Authentication failed, this request is not allowed” until the page is refreshed.

Copy on Event

This feature automatically copies video from the camera’s SD card to the Cisco Media Server when an event occurs. The video from the time of the event is recorded directly on the Media Server, while the prebuffer video is copied from the camera SD card to the Media Server.

There is a limit on the number of such events the Media Server can simultaneously process. Before implementing this feature, we recommend that the area being monitoring not have high (frequent) activity. You should also limit the total number of cameras on which this feature is enabled, or the Media Server can become overloaded with too many simultaneous copy requests from the cameras.

Smart Stream Selection

• When “Smart Stream Selection” recording is enabled, the option for “iFrame only for H264/MPEG” is not supported.
• If any overlapping recordings occur, only the image from Stream A will be displayed. All Event Triggers are supported (such as soft triggers, motion start, etc).
• Video clips (such as virtual clips and MP4 clips) can be created from merged streams. If the codec changes during the clip segment, only virtual clips can be created. Codec changes are indicated by a small red triangle on the timeline in the Operations Manager. The triangle is not displayed in Cisco SASD.
• The Stream B grooming is most effective if the event recording on Stream A is at least 10 minutes long. Event recordings with a duration 5 minutes or less will not conserve storage.

– When “Smart Stream Selection” is enabled, stream A cannot be configured for Continuous Recording or Record on Motion and Continuous Recording for 24x7 recording.

• When “Smart Stream Selection” is enabled, stream A and stream B cannot have the same event types. For example, stream A and B cannot both be configured for motion recording.
• Metadata generation is not supported when ‘Smart Stream Selection’ is enabled.

Upgrading Operations Manager HA Servers

When upgrading Cisco VSM Operations Manager servers from release 7.6 to 7.7 that are in a high availability (HA) configuration, do not manually restart or reboot the servers until both servers have been fully upgraded. Restarting or rebooting the server can cause the previously uploaded software image to be lost, which requires that the software image be uploaded again to the Operations Manager server.

“Synchronization was not successful” Error Message

When using synchronization mode in Cisco SASD there are some special cases where synchronization will not succeed. This can happen when there are multiple archives being synchronized and one of the archives starts before others. Cisco SASD will show this on the timeline display as a dotted area where not all the archives have video and a green area where there is video in all of the archives. Sometimes, when seeking to video in the dotted area at the end of one of archives, you may see a pop-up message that says: “Synchronization was not successful. You have passed the end of an archive where no video is available. Please seek to a new time”. If this occurs, seek to a time in the green area of the timeline and play forward to resume synchronized playback.

Supported Devices: Cisco

Table 3 through Table 8 provide information about Cisco devices supported in this release:

• Cisco 2400/2500, 2600, 2800, and 2900 Series
• Cisco 3000 Series
• Cisco 4000 Series and 5000 Series
• Cisco 6000 Series
• Cisco 7000 Series
• Cisco CIVS-SENC-4P and CIVS-SENC-8P

Additional Notes on Cisco Devices

• Cisco 4500 and 4500E support video analytics.
• Redundancy is supported for all Cisco devices some exceptions for the 2400, 2500, 2900 and 5000 series. The 2400, 2500, 2900 and 5000 series do not support sending events to the redundant server such motion detection and contact closure events.
• Cisco 5000 series does not support motion detection at video bit-rates above 4,000 (4 Mbps). The “H” video preset in Templates has been chosen to not exceed this, so motion detection will work.
• The Cisco 5000 and 2900 camera series do not allow changes to the authentication settings (username/password) or networking settings (DHCP/Static, DNS, etc.) through Cisco VSM. These values can only be changed using the camera web interfaces.
• Focus, Auto Focus and Zoom support are not available for Cisco 6000P, 3421V, 3520, 3530, 3535, and 3050 camera models.
• When Cisco VSM manages a Cisco 6930, 2830, or 2835 camera, it automatically enables the HTTP protocol on the camera and uses this protocol to send PTZ commands to the camera. Other configuration commands continue to use the HTTPS protocol.
• The Cisco 2830, 2835, 3000 series, 6000 series and 7030 cameras now support MJPEG primary streams.
• Cisco 3421V and 6050 cameras does not support Contact Closure, Cisco 7030 camera supports 3 input ports. All other Cisco 3000, 6000 series cameras support 1 input port.
• In PTZ Tour Configuration, the configured transition time configured includes the time that it takes the camera to move from the one preset position to the next preset position in addition to the time that the camera is expected to stay in the preset position. If the transition time is configured to a value that is less than the time that it takes the camera to move from one preset position to the next, the camera moves between the first and second presets positions only, instead of touring between all preset positions that are configured in the tour.
• The minimum firmware version required to support camera applications is 2.5.0-10.
• The minimum firmware version required to support connected edge storage is 2.0.

Supported Devices: Arecont

Table 9 provides information about Arecont devices that this Cisco VSM release supports.

Additional Notes on Arecont Devices

• AV20185, AV20365, AV12186, AV8365 and AV8185 are 4-channel IP cameras. In order to support multiple video channels from a single device, Cisco VSM 7 models these devices as “Encoders”.
• Arecont devices have not yet been qualified to support redundancy in Cisco VSM 7.
• Secondary streams are not supported in H, M, L template settings for Arecont Devices. However secondary stream can be configured using Custom templates.
• Arecont cameras divide the Maximum FPS the camera supports by the number of streams. This could result in lower FPS when both primary and secondary streams are configured for these cameras.
• Arecont AV10XX5, AV5115, AV2115 support VBR and multicast streaming.
• There is a restriction with motion detection for Arecont multi-sensor cameras. False motion events are generated if both half and full resolution size images are requested simultaneously using Cisco VSM or Arecont Camera Web Interface or a third party Media Player.

Supported Devices: Axis

Table 10 provides information about Axis devices that this Cisco VSM release supports.

Additional Notes on Axis Devices

• Axis P3301 IP camera and Q7401, Q7404, and Q7406 encoders have been qualified to support redundancy in Cisco VSM 7.0.1.
• Axis 233D supports contact closure configuration and events.
• Support for 0.1fps MJPEG stream for all supported Axis models.

The following table documents the various Field-Of-Views supported for the Axis M3007 panoramic cameras and support for PTZ and Motion Detection for these Field-Of-Views.

The Axis M3007 camera allows the user to configure various mounting options directly in the camera web interface that affects the possible values for Field-Of-Views that can be configured on the camera. The table below provides this mapping:

Supported Devices: IQinVision

Table 13 provides information about IQinVision devices that this Cisco VSM release supports.

Additional Notes on IQinVision Devices

• IQinVision devices have not yet been qualified to support redundancy in Cisco VSM 7.
• Support configuring NTP on the IQinVision cameras to synchronize with their Cisco VSM Media Server.
• Added support for Firmware upgrade for all supported models.
• Added support for Camera Discovery for H.264 models.

Supported Devices: Mobotix

Table 14 provides information about Mobotix devices that this Cisco VSM release supports.

Additional Notes on Mobotix Devices

• Moboitx M10 and D10 IP cameras running with M10 series firmware work with the x10 Model.
• Mobotix devices are not qualified to support redundancy in Cisco VSM 7.

Supported Devices: Panasonic

Table 15 provides information about Panasonic devices that this Cisco VSM release supports.

Additional Notes on Panasonic Devices

• Panasonic devices have not yet been qualified to support redundancy in Cisco VSM 7.
• Only same field of views can be configured on primary and secondary streams on Panasonic cameras SW458/SF438.
• The following table documents the various Field-Of-Views supported for the Panasonic SF 458 and SF 438 panoramic cameras and support for PTZ and Motion Detection for these Field-Of-Views.

Supported Devices: Pelco

Table 17 provides information about Pelco devices that this release supports.

Additional Notes on Pelco Devices

• Pelco devices have not yet been qualified to support Redundancy in Cisco VSM 7.
• Audio volume controls are not supported for NET540XT
• For Pelco NET540xT PTZ to work, the analog camera should be chosen as Pelco Analog Camera (pelco_sarix) in Operations Manager and not as Pelco D.
• The user needs to directly configure the Serial protocol on the Pelco NET540XT encoder outside of Cisco VSM.
• The Pelco Spectra IV TXB-N (H.264 capable model) run Pelco Sarix firmware and can be supported in Cisco VSM as a Pelco Sarix Generic IP camera (additional details in the Generic IP camera section).

Supported Devices: Sony

Table 18 provides information about Sony devices that this release supports.

Additional Notes on Sony Devices

• Sony devices have not yet been qualified to support redundancy in Cisco VSM 7.
• These Sony devices do not support motion detection with the H.264 media type.
• The Sony SNC-RX5x0 cameras stop streaming video when the Object Detection window is opened in the camera’s web interface.
• For Sony HM662 Panoramic camera, only the 360 degree view is supported. De-warped views are not supported.

Supported Devices: Generic IP Cameras

Cisco VSM Release 7.7.0 provides the following device drivers to support IP cameras from various vendors. The functionality they support will depend on the particular device that they are used with. They are intended to provide a quick and easy way to support devices for which there isn’t yet a specific driver available for Cisco VSM. Since these drivers may not be tested with a specific device, some issues may be encountered. When using these drivers with a device, failover and redundancy are not supported.

Note The vendor specific generic driver should always be used before a non-vendor specific driver such as ONVIF.

Known Limitations

• Supports only IP Cameras, no support for Encoders
• No Motion Detection support
• No contact closure support
• Multicast streaming is supported only for the primary stream
• Multicast port must be an even number within the range 16000:19999
• Audio Multicast issues are observed on most of the ONVIF cameras. Hence do not enable audio when multicast is enabled for video.
• Capture Mode on the camera cannot be changed using ONVIF APIs. So, it is assumed that the camera is in the desired capture mode before adding it to VSOM using ONVIF

Device Specific Limitations

• This ONVIF driver has been tested with a limited number of camera models from Axis, Sony, Panasonic, Bosch, Pelco, Samsung, J2000IP, Hikvision and Cohu. We have found that these cameras have some variations in how they have implemented the ONVIF specification. Hence there may be compatibility issues when using this ONVIF driver with a particular device that is ONVIF compliant.
• Some of the known caveats are listed below:

AXIS

• ONVIF user account—Some Axis cameras require a special ONVIF user account, which can be created on the camera's web interface before adding an AXIS ONVIF camera to the VSOM. This page is at Setup --> System Options --> Security --> ONVIF --> Add
• Camera and VSMS (Media Server) Time Synchronization—ONVIF camera and VSMS server to which ONVIF camera is being added should have their time synchronized ideally using NTP.

HIKVISION

• Codec Change through VSOM—Hikvision camera requires a reboot after the codec is changed from VSOM.

SAMSUNG

• Megapixel Mode setting on the camera SND-7080
• To support the resolutions (1600*1200) and (2048*1536), change the Megapixel Mode to 3-Megapixel in the following page on the camera browser: Settings -> Audio & Video -> video profile -> Megapixel mode

COHU

• Enable Authentication on the camera before adding it to VSOM In the camera browser, go to Camera Setup -> Configuration -> User Settings. Select User and enable “Require Password” field.
• Media Transport Type— Only UDP is supported. Streaming fails if TCP is selected.
• Unsupported Resolutions —Streaming fails for the resolutions 176*144, 176*120, 160*120
• Codec Change through VSOM— Switching from H264 to JPEG or vice-versa requires a camera reboot. And camera needs to be deleted and added in VSOM after camera is up.
• Support for Audio— Camera does not support ONVIF Audio

BOSCH

• Frame rate— Only Framerate 30 is supported
• Dual Streaming— Secondary configuration overwrites the primary configuration. So, dual streaming is not supported on Bosch cameras using ONVIF.

PANASONIC

• Capture Mode Setting— If the camera is added in VSOM using Multicast, changing the capture mode on the camera browser manually causes the streaming to fail. After this, only the unicast streaming works
• User Authentication— User Authentication should be enabled in the camera browser as follows - Setup -> User mng -> User auth. Choose ON for User auth.

SONY

• Media Transport Type— Only UDP is supported. Streaming fails if TCP is selected
• Support for Audio— Camera does not support ONVIF Audio
• Set Configuration Issues — Camera returns success even if one or more of the parameters are not valid for that camera/video stream. ONVIF profile gets updated with values but Camera still uses the previous correct value. Recommend to configure only the values as allowed in the camera browser.
• Support for Password change on the camera— Camera does not support password change for the administrator users using ONVIF API.

Supported Devices: Analog Cameras

This Cisco VSM release provides support for the following analog cameras.

Notes on Cyberdome devices

• The Cyberdome I and Cyberdome II devices also have On Screen Display Menu support.

Device Models Validated in Cisco VSM as Generic IP Cameras

The camera models listed in Table 21 have been tested with VSM 7.7 as generic IP cameras.

Using the Software Bug Search Tool

You can use the Bug Search Tool to find information about most caveats for Cisco VSM releases, including a description of the problems and available workarounds. The Bug Search Tool lists both open and resolved caveats.

To access Bug Search Tool, you need the following items:

• Internet connection
• Web browser
• Cisco.com user ID and password

To use the Software Bug Search Tool, follow these steps:

Procedure

Step 1 To access the Bug Search Tool, go to https://tools.cisco.com/bugsearch/

Step 2 Log in with your Cisco.com user ID and password.

Step 3 To look for information about a specific problem, enter the bug ID number in the Search for field.

Step 4 For more information, go to the Bug Search interactive tour.

Open Caveats

Table 25 lists caveats that are open in this release.

Resolved Caveats

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Release Notes for Cisco Video Surveillance Manager, Release 7.7
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