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Release Notes for Cisco Video Surveillance Manager Release 7.0.1

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Table of Contents

Release Notes for Cisco Video Surveillance Manager , Release 7.0.1

What’s New in this Release

LDAP Upgrade Requirements

Getting Started

CPS-MSP-1RU-K9 and CPS-MSP-2RU-K9 Servers

Recovery/Factory Image

Upgrading from VSM 7.0

Special Instructions for Linux Red Hat

Migrating from VSM 6.3.x

Important Notes

Dual-Stream and Custom Configurations

Deployment Considerations

VSOM, VSMS, and Cisco VSM Management Console Considerations

Video Client Considerations

SASD Considerations

Supported Hardware Platforms

Released Versions

Supported Devices

Supported Devices: Cisco

Supported Devices: Arecont

Supported Devices: Axis

Supported Devices: IQinVision

Supported Devices: Panasonic

Supported Devices: Sony

Supported Devices: Generic Drivers for Arocont, Axis and ONVIF IP Cameras

Supported Devices: Analog Cameras

Obtaining and Installing Licenses

Supported Firmware for Cisco Network Cameras and Encoders

Understanding the VSM Software Types

Obtaining VSM Software

Caveats

Using the Software Bug Toolkit

Open Caveats

Resolved Caveats

Related Documentation

Release Notes for Cisco Video Surveillance Manager, Release 7.0.1

Revised: November 21, 2014

This document provides important information for Cisco Video Surveillance Manager (Cisco VSM).

This document includes the following sections:

What’s New in this Release

VSM 7.0.1 includes fixes for various defects (see the “Resolved Caveats” section) and the following new features and functions:

  • Support for Internet Explorer 9—Support for Internet Explorer 9 was added in this release, so VSM now supports 32-bit and 64-bit versions of Internet Explorer 8 and 9.
  • 4 x 4 views—Up to 4 x 4 views are supported in the VSOM web GUI when using Internet Explorer 8 or 9 64-bit.
  • Additional external Media Servers can be added to VSOM co-located with a Media Server.

A co-located Operations Manager running on a CPS-MSP-2RU-K9 server can manage up to 20 total Media Servers.

A co-located system running on a CPS-MSP-1RU-K9 server can manage up to 10 total Media Servers.

Performance specifications and guidelines for supporting additional Media Servers on a co-located system running on a CIVS-MSP-1RU, CIVS-MSP-2RU, CIVS-MSP-4RU, or UCS server will be made available soon in an update to the release notes.

  • Health monitoring enhancements—VSOM server health monitoring, including RAID and hardware status.
  • CSV import enhancement—You can now import Media Server configuration from a comma-separated text file.
  • VSOM bulk operation improvements—Improved support for camera and encoder firmware upgrades in VSOM bulk operations.
  • LDAP enhancements—Additional configuration options for LDAP are supported. For related information, see the “LDAP Upgrade Requirements” section.
  • Virtual machine (VM) deployment is now supported on the Cisco UCS E-Series platform. See the Cisco Video Surveillance Virtual Machine Deployment Guide for UCS Platforms for more information.
  • Enhancements to SASD:

Alert display has been enhanced to include real-time and historical modes

Map display has improved performance and interactivity.

The Unattended mode of the video wall has been enhanced to support video display even if network connectivity to VSOM is lost after initial configuration

Enhancements to video analytics and soft-trigger alert displays to include more information about the alert type.

  • Video Profile Tool—VSM 7.0.1 includes a Video Profile Tool to measure and profile the video performance of a workstation and graphics card.
  • Drivers with audio support for new cameras—Drivers for the new Cisco 3000, 6000 and 7000 series cameras are included in the release and audio is supported.
  • All Cisco devices now support 0.1 FPS MJPEG—All Cisco devices now support 0.1 FPS MJPEG, which is useful for sending low bit rate video on a secondary stream to a redundant server at a remote location. Only live video is supported at this low frame rate.
  • Variable Bit Rate support for Cisco 4 port and 8 port encoders.
  • Generic Axis Driver enhancements:

Support for 2 megapixel, 3 megapixel and 5 megapixel resolutions.

Support for Axis cameras and encoders that are running firmware version 4.3 and later.

Axis P3301 IP camera and 7406, 7404, and 7401 encoders now support Redundancy in VSM 7.0.1

  • Generic Arecont driver—A generic driver for Arecont IP cameras is now available.
  • Serial PTZ Protocol support for Bosch and Panasonic analog PTZ cameras.
  • Kalatel Cyberdome I an II Analog PTZ cameras are supported with OSD for the Cyberdome II.

LDAP Upgrade Requirements

Because VSM 7.0.1 adds fields for LDAP server configuration, the existing VSM LDAP configuration will not work after an upgrade to 7.0.1. To resume using LDAP after upgrading to 7.0.1, log in to the VSOM server as the admin user and update the LDAP server configuration as described in Cisco Video Surveillance Operations Manager User Guide .


Note Operations Manager will not prompt the administrator or display messages that indicate the new fields that must be updated.


LDAP configuration changes in 7.0.1 include the following:

  • The Distinguished Name field is separated into the Principal and User Search Base fields. The Principal is used to perform the LDAP Binding to authenticate the user, and the User Search Base is the LDAP hierarchy containing the user records. For example, a VSM 7.0.0 Distinguished Name of cn=%USERID%,OU=People,OU=US,DC=company,DC=com would be split in to a Principal of cn=%USERID% and User Search Base of OU=People,OU=US,DC=company,DC=com in 7.0.1.
  • The Userid Attribute should be set to the attribute used to identify the user record. For Active Directory, this attribute is sAMAccountName. For example, if the Principal is cn=%USERID%, this attribute would be cn.

Getting Started

VSM 7.0.1 is being delivered as RPMs for upgrades of VSM 7.0 deployed in VMs and on MSP servers.

The following sections provide information about getting started with this VSM release. There are different options depending on your deployment:

CPS-MSP-1RU-K9 and CPS-MSP-2RU-K9 Servers

Cisco VSM Release 7.0.1 is available pre-installed on the MSP-1RU and MSP-2RU servers. See Cisco Video Surveillance Management Console Administration Guide for detailed information.

Recovery/Factory Image

A recovery image is available for download. This image is used to create a bootable USB flash drive that can be used for a recovery installation or a factory installation of VSM 7 on a CPS-MSP-1RU-K9 or CPS-MSP-2RU-K9 server that shipped with VSM 7 pre-installed. For more detailed information, see the Cisco Video Surveillance Manager Flash Drive Recovery Guide .

When using VSM 7.0.1, use the recovery image for VSM 7.0.0, and then follow the VSM 7.0.1 upgrade instructions to upgrade to the 7.0.1 release.

Upgrading from VSM 7.0

VSM 7.0.1 is available as a set of RPMs. These RPMs can be used to upgrade VSM 7.0 that is running on an MSP server or to upgrade VSM 7.0 that is running in a virtual machine on a UCS server. The RPMs can also be used to perform a fresh installation on supported MSP servers.

See the Cisco Video Surveillance Management Console Administration Guide for more information:

Special Instructions for Linux Red Hat

If your VSM server is running the Linux Red Hat operating system, follow these steps to update the date that the password was last set for the root user before you begin the upgrade process:

Procedure


Step 1 Use an SSH client to access the VSM server and log in as the localadmin user.

Step 2 Enter the following command to update the date that the root user password was last set, where date is the current date in yyyy-mm-dd format:

[localadmin@linux ~]# sudo chage -d date roo t


 

Migrating from VSM 6.3.x

You can migrate from VSM 6.3.2 MR2 and VSM 6.3.3 to VSM 7.0.1. The migration procedure requires assistance from a Cisco representative. Contact your Cisco representative for more information.

Important Notes

The following sections provides important information that applies to this VSM release:

Dual-Stream and Custom Configurations

This release provides validated High, Medium, and Low video quality settings for video supported devices. These settings have been tested and, unless otherwise noted, work in single stream mode and in all combinations in dual stream mode.

Custom settings allow customizing video settings for both single and stream and dual stream situations. The single stream custom settings are validated to allow only what a device supports. However, in dual-stream situations with custom settings, VSM 7 does not validate that the device supports a configured dual stream custom combination. The device may reject the configuration VSM may report an error to the user. In some cases, the device may accept the configuration but deliver poor quality video or video at a different frame rate or bit rate than what was requested. When using custom settings, make sure to verify that the video quality is acceptable after configuring the camera.

Generic templates provide an easy to use way to quickly configure multiple cameras that are not the same make and model. Because they are generic, these cameras support dual-streams. If a dual-stream configuration in a generic template is applied to a device, VSM does not validate that the device supports dual-streams. If it does not, the configuration may not work properly, and video quality and frame rate will not be acceptable.

Deployment Considerations

The following notes apply to deployments of this VSM release:

  • Time synchronization is enforced between all VSM system components.

To provide accurate video recording, event notifications, and security, all system components of VSM must be synchronized to the same time. Cisco recommends that NTP be used to synchronize time between servers, cameras, and clients. Windows 7 time settings can be configured to point to VSOM as an NTP source, and each VSMS can be configured with VSOM as an NTP source through the VSM Management Console or through VSOM. Finally, VSOM should be configured with the NTP source to synchronize the entire system with the correct time.

In VSM 7.0.1, NTP is automatically configured on Cisco IP cameras and encoders. When the Cisco device is added to a Media Server, the device is configured to use the Media Server as its NTP source. The Media Server NTP settings override any NTP settings that are configured directly in the device through its web GUI.

  • Using DHCP is required for using Medianet camera discovery in VSM 7. DHCP also offers a convenient way to assign IP addresses to many cameras at once.

When using DHCP, it is important to configure the DHCP server properly. DHCP servers support assigning addresses to devices in these ways:

Dynamic assignment—An IP address is assigned temporarily for the duration of a lease time . At the end of this time, the address expires and a new address is assigned.

Automatic assignment—A camera is assigned a permanent IP address that is based on its MAC address.

Static assignment—A system administrator must assign IP addresses based on MAC addresses of devices and enter the IP addresses into the DHCP server.

With dynamic assignment, an IP address can change when the lease expires. In general, this event causes a short loss in video while the IP address changes and streaming resumes. However, in some cases, such as if the IP address changes during certain administrative operations or during a failover, VSM is not informed of the address change and loses connectivity with the camera until the camera is reset. To avoid this situation, Cisco recommends that the DHCP server be configured with automatic assignment. If dynamic assignment must be used, Cisco recommends that a long lease time be configured.

  • When running VSM 7 in a virtual machine with video being recorded on external storage devices, each RAID set should be configured with only one virtual machine, otherwise, the storage system may become oversubscribed and video frames may be dropped.
  • When using dual graphics cards, Cisco recommends that both cards be the same model. See Cisco Video Surveillance Monitoring Workstation Performance Baseline Specification, Release 7.0 for information about workstation performance and graphics cards.

When using dual-graphics cards, disable Windows Desktop Composition on the client workstation to avoid a reduction in video performance. (Make this setting in the Windows 7 Control Panel by choosing Advanced System Settings , clicking the Settings button under Performance, and unchecking the Enable Desktop Composition checkbox in the Performance Options window.)

VSOM, VSMS, and Cisco VSM Management Console Considerations

The following notes apply to deployments of this VSM release VSOM, VSMS, and Cisco VSM Management Console:

  • Device firmware upgrades not recommended during upgrades of software or driver packs

VSOM provides support for firmware upgrades for some supported devices. VSM 7 does not block system administration functions in Cisco VSM Management Console while VSOM is performing firmware upgrades. However, you should not perform Cisco VSM Management Console system administration tasks that might disrupt the connection to the devices being upgraded while the upgrade is in progress. For example, using Cisco VSM Management Console to upgrade software on a VSMS that is connected to a device or upgrading the driver for the device while VSOM is upgrading the device firmware upgrade is not recommended.

If you perform a system administration task during an upgrade and the upgrade does not completed properly, VSOM detects an error and displays information in the Jobs status information for the upgrade. In this case, the firmware upgrade process must be repeated.

  • Rediscovery of a Medianet camera can take up to 10 minutes after a camera is deleted.

Medianet cameras are discovered by VSM automatically and added to the system in approximately 30 seconds. After the camera is provisioned in the system, VSOM administration features should be used if it is necessary to make changes to the VSMS to which the camera is assigned or to change camera configuration settings. Avoid deleting a camera from the system to allow it to be rediscovered so that it can be reconfigured because it can take up to 10 minutes for the camera to be rediscovered (or longer if the if the camera is rebooted).

Video Client Considerations

The following notes apply to video clients in this VSM release:

  • An error may not be reported if a video clip fails to complete as requested

In some cases when an .MP4 clip is requested, the clip may fail to generate but no error is reported. This situation can occur if there is not enough storage on the VSMS to temporarily store the clip after it is created and before it is downloaded to the client workstation.

  • Smooth playback is not supported across changes in media type in a video recording

VSM 7 allows reconfiguring a camera, including changing the media type, while recording is active. For example, the media type can be changed from MJPEG to H.264 if the camera supports it. This action results in recorded video with changes in the media type. In this situation, playback is not smooth across the changes. In some cases, such as normal forward play, the transition may appear relatively smooth. In other cases, such as reverse play and stepping, or when audio is used, the transition can have noticeable issues. In some cases, audio may not be available for as long as 15 seconds.

  • Reverse playback of video from 10 Mpixel cameras requires additional memory.

Reverse playback of video streams, particularly of 10 Mpixel video streams, requires additional resources on a client workstation. During reverse video playback of 10 Mpixel video, memory use on the client workstation is heaviest. If the resources of the client workstation are overloaded, reverse playback does not run at the proper speed and is not smooth. For best performance of reverse playback of 10 Mpixel video streams, Cisco recommends that SASD be used because it runs in 64 bit mode. In addition, Cisco recommends that the client workstation have 16GB of DRAM.

SASD Considerations

The following notes apply when using SASD in this VSM release:

  • SASD requires the Windows 7 64-bit operating system.
  • The .NET Framework 4.0 must be installed on a client workstation before the SASD client software is installed on that system.

A standalone .NET Framework 4 installer is available from the Microsoft website. If .NET 4.0 is not installed, the following message appears during installation of the SASD client software:

Microsoft .NET Framework 4.0 Full Package is Required.

  • SASD does not enforce the performance limit of 48 panes of video on a single workstation.

During normal SASD operations, SASD enforces a limit of 48 panes of video. However, during Unattended Mode operation, there is no limit enforced on the number of panes. If more than 48 panes are displayed, SASD performance can be poor and, in unusual cases, can crash. See defect number CSCub06627 for related information.

Supported Hardware Platforms

VSM 7.01 runs on the following hardware platforms:

  • UCS B, C, and Express (for running VSM in a virtual machine)
  • CPS-MSP 1RU, 2RU
  • CIVS-MSP 1RU, 2RU, 4RU

Released Versions

VSM 7.0.1 is released with Build 12. The component package versions are:

  • VSMS—7.0.1-012d
  • VSOM—7.0.1-12
  • VSMC—7.0.1-009
  • AxClient—7.0.110
  • SASD—7.0.209

Supported Devices

The following sections provide information about the devices that this version of VSM supports:

Supported Devices: Cisco

Table 1 provides information about Cisco devices that this VSM release supports.

 

Table 1 Cisco Supported Devices

Model
Supported Firmware Version
Video Format
Media Types
Audio
Dual Stream
Motion Detection
Firmware Upgrade
Medianet

2400 Series cameras

2.5.0-9

NTSC
PAL

MPEG-4
MJPEG

Yes

Yes

Yes

No

2500 Series cameras

2.5.0-9

NTSC
PAL

MPEG-4
MJPEG

Yes

Yes

Yes

Yes

No

2600 Series cameras

4.4.0-13

NTSC
PAL

H.264
MPEG-4
MJPEG

Yes

Yes

Yes

Yes

Yes

3000 Series

1.2.1-62

NTSC
PAL

H.264
MJPEG

Yes

Yes

Yes

Yes

Yes

3421V

1.2.1-62

NTSC
PAL

H.264
MJPEG

No

Yes

Yes

Yes

Yes

4300 camera

2.4.0-271

NTSC
PAL

H.264
MJPEG

Yes

Yes

Yes

Yes

Yes

4500 camera

2.4.0-271

NTSC
PAL

H.264
MJPEG

Yes

Yes

Yes

Yes

Yes

4300E camera

3.2.1-200

NTSC
PAL

H.264
MJPEG

Yes

Yes

Yes

Yes

Yes

4500E camera

3.2.1-200

NTSC
PAL

H.264
MJPEG

Yes

Yes

Yes

Yes

Yes

2900 Series cameras

1.6.18

NTSC
PAL

H.264
MJPEG

Yes

Yes

Yes

Yes

No

5000 Series cameras

1.6.17

NTSC

H.264
MJPEG

Yes

Yes

Yes

No

6000 series

1.2.1-62

NTSC
PAL

H.264
MJPEG

Yes

Yes

Yes

Yes

Yes

7030

1.2.1-62

NTSC
PAL

H.264
MJPEG

Yes

Yes

Yes

Yes

Yes

CIVS-SENC-4P encoder

V1.2.0-03

NTSC
PAL

H.264
MPEG-4
MJPEG

Yes

Yes

Yes

Yes

No

CIVS-SENC-8P encoder

V1.2.0-03

NTSC
PAL

H.264
MPEG-4
MJPEG

Yes

Yes

Yes

No

Notes

  • Cisco 4500 and 4500E cameras support video analytics.
  • All Cisco devices support redundancy, with some exceptions for the 2400, 2500, 2900, and 5000 Series cameras. The 2400, 2500, 2900, and 5000 series cameras do not support sending events such motion detection and contact closures to the redundant server.
  • Cisco 5000 Series cameras do not support motion detection at video bit-rates that are greater than 4,000 Kbps (4 Mbps).
  • The Cisco 5000 and 2900 series cameras do not allow changes to authentication settings (username and password) or networking settings (DHCP, static IP address, DNS, and so on) through VSM. These values must be configured by using web interface of a camera.
  • Focus, auto Focus, and zoom are not supported on the Cisco 6000P, 3421V, 3520, 3530 camera models.
  • The Cisco 3421V camera does not support contact closure.
  • The Cisco 7030 camera supports three input ports. All other cisco 3000 and 6000 series camera models support one input port.
  • The MJPEG stream supports 0.1 FPS for all Cisco devices.
  • VBR is supported for both CIVS-SENC encoder models.

Supported Devices: Arecont

Table 2 provides information about Arecont devices that this VSM release supports.

 

Table 2 Arecont Supported Devices

Model
Type
Supported Firmware Version
Media Types
Dual Stream
Motion Detection
Firmware Upgrade

AV10XX5

10MP IP camera

65202

H.264
MJPEG

Yes

Yes

No

AV20185DN

4 sensor 5MP panoramic camera

65170

H.264
MJPEG

Yes

Yes

No

AV20365DN

4 sensor 5MP panoramic IP camera

65170

H.264
MJPEG

Yes

Yes

No

AV2115

2MP IP camera

65202

H.264
MJPEG

Yes

Yes

No

AV5115

5MP IP camera

65202

H.264
MJPEG

Yes

Yes

No

AV5155

5MP IP camera

65149

H.264
MJPEG

Yes

Yes

No

AV8185DN

4 sensor 2MP panoramic IP camera

65170

H.264
MJPEG

Yes

Yes

No

AV8365DN

4 sensor 2MP panoramic IP camera

65170

H.264
MJPEG

Yes

Yes

No

Notes

  • AV20185DN and AV8185 models are 4-channel IP cameras. To support multiple video channels from a single device, VSM 7 models these devices as Encoders.
  • Arecont devices have not been qualified to support redundancy with this VSM release.
  • Secondary streams are not supported in the H, M, L template settings for Arecont devices. Secondary stream can be configured by using Custom templates.
  • Arecont cameras divide the maximum FPS the camera supports by the number of streams, which can result in lower FPS when both primary and secondary streams are configured for these cameras.

Supported Devices: Axis

Table 3 provides information about Axis devices that this VSM release supports.

 

Table 3 Axis Supported Devices

Model
Type
Supported Firmware Version
Video Format
Media Types
Audio
Dual Stream
Stream Mirroring
Motion Detection
Firmware Upgrade

233D

IP camera

4.48.4

NTSC
PAL

MPEG-4
MJPEG

Yes

Yes

Yes

Yes

Yes

243SA

Encoder

4.45

NTSC
PAL

MPEG-4
MJPEG

Yes

Yes

Yes

Yes

Yes

243QBlade

Encoder

4.46

NTSC
PAL

MPEG-4
MJPEG

Yes

Yes

Yes

Yes

Q7401

Encoder

5.20.3

NTSC
PAL

H.264
MJPEG

Yes

Yes

Yes

Yes

Yes

Q7404

Encoder

5.20

NTSC
PAL

H.264
MJPEG

Yes

Yes

Yes

Yes

Yes

Q7406

Encoder

5.11.1

NTSC
PAL

H.264
MJPEG

Yes

Yes

Yes

Yes

247S

Encoder

4.42

NTSC
PAL

MPEG-4
MJEG

Yes

Yes

Yes

Yes

Yes

P3301

IP camera

5.40.92

NTSC

H.264
MJPEG

Yes

Yes

Yes

Yes

Yes

Note

The Axis P3301 IP camera and 7406, 7404 and 7401 encoders have been qualified to support redundancy in VSM 7.0.

Supported Devices: IQinVision

Table 4 provides information about IQinVision devices that this VSM release supports.

 

Table 4 IQinVision Supported Devices

Model
Type
Supported FW Version
Media Types
Dual Stream
Motion Detection
Firmware Upgrade

IQ032SI-V11

1080p IP camera

V3.3/8

H.264

No

Yes

No

IQM32NE-B5

1080p IP camera

V3.3/9

H.264

No

Yes

No

Notes

  • IQinVision devices have not been qualified to support redundancy in VSM 7.0.
  • With firmware versions 3.3/8 and 3.3/9, a camera may not respond to configurations settings for streaming and motion detection even if these settings have been configured successfully multiple times in the past. In this situation, reboot the camera.
  • Firmware version 3.4/3 is not compatible with VSM.

Supported Devices: Panasonic

Table 5 provides information about Panasonic devices that this VSM release supports.

 

Table 5 Panasonic Supported Devices

Model
Type
Supported Firmware Version
Video Formats
Media Types
Audio
Dual Stream
Motion Detection
Firmware Upgrade

NP 244

IP camera

1.80 E4

NTSC

MPEG-4
MJPEG

No

Yes

No

NS 202A

IP camera

2.74P0

NTSC

MPEG-4
MJPEG

No

No

Yes

No

NP 304

IP camera

1.64E0_1.06

NTSC

MPEG-4
MJPEG

No

No

Yes

No

NF 302

IP camera

1.64E0_1.06

NTSC

MPEG-4
MJPEG

No

No

Yes

No

Note

Panasonic devices have not been qualified to support redundancy with this VSM release.

Supported Devices: Sony

Table 6 provides information about Sony devices that this Panasonic release supports.

 

Table 6 Sony Supported Devices

Model
Type
Supported Firmware Version
Video Formats
Media Types
Audio
Dual Stream
Motion Detection
Firmware Upgrade

RX 530

IP camera

3.14

NTSC / PAL

H.264
MPEG-4
MJPEG

Yes

No

Yes

No

RX 570

IP camera

3.14

NTSC / PAL

H.264
MPEG-4
MJPEG

Yes

No

Yes

No

RX 550

IP camera

3.14

NTSC / PAL

H.264
MPEG-4
MJPEG

Yes

No

Yes

No

Notes

  • Sony devices have not been qualified to support redundancy with this VSM release
  • Sony devices do not support motion detection with the H.264 media type

Supported Devices: Generic Drivers for Arocont, Axis and ONVIF IP Cameras

VSM 7.0 provides generic device drivers for supporting Arecont, ONVIF 2.0 and Axis VAPIX Version 2 and Version 3 compatible devices. These generic drivers are for use with IP cameras only. The functionality that they support depends on the device that they are used with. These drivers are intended to provide a quick and easy way to support devices for which VSM does not currently have a dedicated driver available. Because these drivers may not be tested with a specific device, some issues may be encountered. When using these drivers with a device, failover and redundancy are not supported.

Table 7 described the generic device driver support for Axis and ONVIF cameras.

 

Table 7 Generic Device Driver Supper for Arocont, Axis and ONVIF Cameras

Type
Supported Version
Video Formats
Media Types
Audio
Dual Stream
PTZ
Motion Detection
Firmware Upgrade

Arecont

Non- Panoramic Models

NTSC
PAL

H.264

No

Yes

no

Yes

No

Axis

VAPIX 3.0/ Firmware 5.x

NTSC
PAL

H.264
MJPEG

Yes

Yes

Yes

Yes

No

Axis

VAPIX 2.0/ Firmware 4.3

NTSC
PAL

H.264
MJPEG

Yes

Yes

Yes

Yes

No

ONVIF

2.0

NTSC
PAL

H.264
MPEG-4
MJPEG

Yes

Yes

Yes

No

No

Notes

  • Arecont devices:

Arecont generic device support does not include support for Arecont Panoramic camera models.

  • Axis Generic devices:

5MP, 3MP, and 2MP resolution support has been added to Generic Axis VAPIX version 3.0 capable devices. Other 4:3 and 16:9 aspect ratio resolutions that are also supported for these devices.

  • ONVIF devices:

Image controls for brightness, sharpness, contrast, and color saturation are now supported

ONVIF-compliant cameras vary in how they have implemented the ONVIF specification, so there may be compatibility issues when using this ONVIF driver with a particular device.

Supported Devices: Analog Cameras

This VSM release provides support for several of analog cameras.

Table 8 describes the support for analog cameras.

 

Table 8 Analog Camera Support

Type
Video Formats
Serial Protocol Support

Bosch

NTSC
PAL

Yes

Cyberdome I

NTSC

Yes

Cyberdome II

NTSC

Yes

Generic

NTSC
PAL

No

Generic Pelco-D

NTSC
PAL

Pelco-D

Panasonic

NTSC
PAL

Yes

Pelco Min-Spectra

NTSC
PAL

Pelco-D

Note

The Cyberdome I and Cyberdome II devices include on-screen display menu support.

Obtaining and Installing Licenses

To install a license, purchase the license and obtain the license file, then upload the file to VSOM.

Table 9 lists the part numbers for the Cisco VSM licenses. Multiple camera and VSMS licenses can be included in a single license file. For example, a single license file might include support for 25 additional cameras and two additional VSMS devices.

 

Table 9 License Part Numbers

Part
Description

FL-CPS-MS-SW7

License for one Media Server on an MSP

FL-CPS-OM-SW7

License for one Operations Manager on an MSP

L-CPS-MS-SW7=

eDelivery License for one Media Server on MSP

L-CPS-OM-SW7=

eDelivery License for one SASD on an MSP

L-CPS-SASD-7=

eDelivery License for 1 SASD with VSM 7

L-CPS-VSM7-1CAM=

eDelivery License for 1 camera connection with VSM 7

L-CPS-VSMS7-B-VM=

eDelivery License for one Media Server on a UCS B Series

L-CPS-VSOM7-B-VM=

eDelivery License for one Operations Manager on a UCS B Series

L-CPS-VSMS7-C-VM=

eDelivery License for one Media Server on a UCS C Series

L-CPS-VSOM7-C-VM=

eDelivery License for one Operations Manager on a UCS C Series

L-CPS-VSMS7-E-VM=

eDelivery License for one Media Server on the Cisco UCS E-Series

L-CPS-VSOM7-E-VM=

eDelivery License for one Operations Manager on the Cisco UCS E-Series

Procedure


Step 1 Purchase additional licenses:

a. Determine the part number for the license you want to purchase (see Table 9 ).

b. Purchase the licence by contacting your Cisco sales representative or any Cisco reseller. For more information, visit http://www.cisco.com/en/US/ordering/index.shtml .

c. When the purchase is complete, you are issued a Product Authorization Key (PAK) in paper form, or in an e-mail message.

Step 2 Obtain the license file:

a. Locate the Product Authorization Key (PAK) that was created with the purchase.

b. In a web browser, open the Cisco Product License Registration web page.

http://www.cisco.com/go/license/

c. Follow the on-screen instructions to complete the form and enter the Product Authorization Key (PAK). When you are done, a license file with the extension .lic is sent to your e-mail address.

d. Transfer the file to the drive of the PC used for the configuration.

Step 3 Install the license file in VSM:

a. Log in to VSOM.

b. Select System Settings > Software Licensing .

c. Click Add and select the license file located on your local drive.

d. Click Save to install the file and activate the additional capacity.

The additional capacity is available immediately. You do not need to restart the server or take additional steps.


 

Supported Firmware for Cisco Network Cameras and Encoders

The following table describes the minimum firmware versions for Cisco cameras and encoders in this release of Cisco VSM.

 

Table 10 Cisco Camera and Encoder Firmware Required for Release 7.0.1

Model Number
Required Version for Release 7.0.1
Medianet

2421/25xx

2.5.0-9

Not supported

26xx

4.4.0-13

Supported

2900 series

1.6.18

Not supported

4300/4500

2.4.0-271

Supported

4300E/4500E

3.2.1-200

Supported

5000 series

1.6.17

Not supported

CIVS-SENC-4P/8P

1.0.0-10

Not supported

Understanding the VSM Software Types

 

Table 11 VSM Software Types

Software Type
Description

Cisco camera device firmware

Device firmware is provided by the device manufacturer. The firmware for Cisco devices can be upgraded using VSOM. Firmware for other manufacturers is upgraded using a direct connection.

See Cisco Video Surveillance Operations Manager User Guide for instructions to upgrade Cisco device firmware, or refer to the device documentation.

Device driver packs

Device driver packs are the software packages used by VSMS and VSOM to inter-operate with video devices. Driver packs are included with the VSM software, or may be added to a server at a later time to add support for new devices.

  • Use the Cisco VSM Management Console to update driver packs , as described in the Manage Drivers section of Cisco Video Surveillance Management Console Administration Guide .
  • Go to Operations > Management Console to launch the browser-based interface. See your system administrator for login information.
  • Driver pack versions must be the same on the servers that host the VSMS and VSOM or a driver pack mismatch error occurs. Templates cannot be revised when a driver pack mismatch error is present.

System (server) software

System software denotes the VSM software, including Media Server, Operations Manager, Cisco VSM Management Console, Safety and Security Desktop and Multipane clients. The Operations Manager and all associated Media Servers must run the same software version.

Use the Cisco VSM Management Console to update System Software, as described in the Server Upgrade section of Cisco Video Surveillance Management Console Administration Guide .

Language Packs

Language packs can be added to display the VSM user interfaces in non-English languages. Language packs are added using the Server Upgrade page of the Cisco VSM Management Console. You must upgrade the language packs on all servers in your deployment.

See the Server Upgrade section of Cisco Video Surveillance Management Console Administration Guide for more information.

USB Recovery Disk image

Use the USB Recovery Disk image to create a Cisco VSM 7.0 Recovery Flash Drive (for example, on a USB stick). The recovery disk can be used to restore (reinstall) the server Operating System files and partitions without erasing video files stored on the server, or restore the Cisco VSM server to the original factory state (which deletes all data, configurations, software and video files from the appliance).

Obtaining VSM Software

Complete the following procedure to obtain software and other information for the following VSM products and components:

Procedure


Step 1 Go to the following URL.

http://www.cisco.com/go/physicalsecurity

Step 2 Click View All Products .

Step 3 Click the appropriate category (such as the Cisco IP Camera model).

Step 4 Click Download Software and follow the on-screen instructions.


Tip You can also navigate to the Cisco Video Surveillance Manager download page and select an option for Video Surveillance Device Driver Software or Video Surveillance Media Server Software.



 

Caveats

This section includes the following topics:

Using the Software Bug Toolkit

You can use the Bug Toolkit to find information about most caveats for Cisco VSM releases, including a description of the problems and available workarounds. The Bug Toolkit lists both open and resolved caveats.

To access Bug Toolkit, you need the following items:

  • Internet connection
  • Web browser
  • Cisco.com user ID and password

To use the Software Bug Toolkit, follow these steps:

Procedure


Step 1 To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/.

Step 2 Log in with your Cisco.com user ID and password.

Step 3 To look for information about a specific problem, enter the bug ID number in the Search for bug ID field, then click Go .

Step 4 To look for information if you do not know the bug ID number:

a. Choose Security from the Select Product Category menu.

b. Choose the desired product from the Select Product menu.

c. Choose the version number from the Software Version menu.

d. Under Advanced Options, choose Use default settings or Use custom settings . The default settings search for severity 1, 2, and 3 bugs, open and fixed bugs, and only bugs containing bug details. Use the custom settings to change the severity and status parameters, or to search for keywords within the bug headline and description.


 

Open Caveats

Table 12 lists caveats that are open in this release.

 

Table 12 Open Caveats

ID
Description

CSCtz60444

MS should not allow firmware upgrade and server upgrade at the same time

CSCtz67269

FmUpg and driver pack upgrade should not be allowed to run concurrently

CSCub06627

SASD—Crash when total number of panes from multiple processes exceeds 48

CSCub70689

Bulk Soft deleting 101 cameras, 6 cameras failed

CSCuc23160

Medianet camera not removed from MS cache

CSCuc37050

DHCP camera will not stream after MS goes down and up with IP change

CSCue53069

Audio not clear for Generic VAPIX2 drivers enabled camera

CSCue63033

Cisco SENC 8-port failures when config for all ports are changed

CSCue69485

Perf: Queue overflow and frame drops seen when MS backup is initiated

CSCue76541

Transfer of remote backups uses incorrect path

CSCue76909

Server upgrade fails with root user disabled

CSCue81572

Virtual MS has critical alert—Load avg above threshold

CSCue84002

Medianet: Failover MS entry is not pushed to the camera NVRAM

CSCue86163

Camera NTP entries not updated after MS interface IP address changes

Resolved Caveats

Table 13 lists caveats that are resolved in this release.

 

Table 13 Resolved Caveats

ID
Description

CSCtt47533

After camera goes offline, transitioning to recording needs right-click

CSCtz54223

Need to change color of Acknowledged/Closed alerts

CSCub00814

Analog camera added on unreachable encoder should be preprovisioned

CSCub61805

SASD: Map editor—clicking Reset zooms map image

CSCub73269

8 codes jump in playing reverse while trickplay

CSCub81632

SASD—Reenabled cameras do not appear immediately in camera list

CSCub85939

Intermittent 'Invalid symbol '\x01' detected in XML stream' error

CSCub88854

Contact closure event not listed immediately in SASD alert space

CSCub89072

SASD: Critical alerts not autoshow in alert P. when device goes offline

CSCub90123

HA/DR: Clicking on the failover gap when in live stream mode will fail

CSCub91153

VSOM RAID failure not reported in VSOM health dashboard

CSCuc14172

ActiveMQ session not renew immediately with FO server after network address change

CSCuc17282

Cannot restore VSOM backup when filename has RUS characters

CSCuc17336

VSOM config backup does not contain TimeZone information

CSCuc24662

VSOM failed to sync MD config to FO server via sync after primary Fallback

CSCuc24690

Firmware upgrade with wrong image fails and devices must be reenabled

CSCuc25504

Multiple DNS servers are not fully supported

CSCuc26875

No configFailure notification when failed to config analytics on 4500E

CSCuc30084

Not getting recording_backup_failed alert

CSCuc32294

HADR: MP4/CVA clips create fails when start position is in failover gap

CSCuc34667

SASD: Map sub-regions not displayed until location tree opened to level

CSCuc34862

ReviewPlayer (32/64) CVA clip does not display video on first pane

CSCuc35612

Issue in Restore only MS after camera replacement

Related Documentation

You can access the most current information and documentation online at the following URLs:

Cisco Physical Security Product Information:

www.cisco.com/go/physicalsecurity/

Cisco Video Surveillance 7 Documentation Roadmap:

Descriptions and links to Cisco Video Surveillance documentation, server and storage platform documentation, and other related documentation.

http://www.cisco.com/go/physicalsecurity/vsm/roadmap

Cisco Video Surveillance Manager Documentation Website:

www.cisco.com/go/physicalsecurity/vsm/docs