Table Of Contents
Release Notes for Cisco Video Surveillance High Definition IP Camera, Release 1.2.1
First Published: March 2013Last Updated: June 2013
These release notes provide important information for the Cisco Video Surveillance High Definition IP camera, Release 1.2.1, which applies to the following Cisco IP camera models:
•3000 Series IP Cameras
•6000 Series IP Cameras
•7000 Series IP Camera
This firmware is compatible with Cisco Video Surveillance Manager (VSM) 6.3.3 and 7.0. VSM 6.3.3 and 7.0 contain a camera firmware upgrade feature that simplifies and automates the firmware upgrade process.
This document includes the following sections:
What's New in this Release
Cisco Video Surveillance IP camera firmware release 1.2.1 provides fixes for caveats (see the "Caveats" section) and supports the following new features:
•Privacy regions—Supports up to four user-defined privacy regions. Any video within a privacy region is masked in the video stream.
•Local Storage—Supports up to 8 GB of video data storage when the camera loses network connectivity. Supported storage media is as follows:
–6000 and 6400 models support SD cards.
–3421V, 3520, 3530, 6020, 6030, and 7030 models support micro SD cards.
•Audio—This release provides support for audio input and audio output devices (microphones and speakers). Audio support is for external devices only, with the exception of the 6000P model which also has an internal microphone.
Note Audio is also supported in VSM 7.0.1 or later.
The following features are not supported on the IP cameras:
These options are disabled in the Web UI.
Upgrading to Release 1.2.1
If your IP camera has an earlier firmware release, you can upgrade it to firmware release 1.2.1 by using the Camera Firmware Upgrade feature in the VSM Management Console. For instructions, see the "Using the VSM Management Console" chapter in Cisco Video Surveillance Manager User Guide.
Alternatively, you can upgrade your IP camera to firmware release 1.2.1 by performing the following steps.
Step 1 Take these actions to obtain the release 1.2.1 firmware:
a. Go to the following URL:
b. Choose Product > Physical Security > Connected Physical Security > Video Surveillance IP Cameras > Cisco Video Surveillance serial_num Series IP Cameras > Cisco Video Surveillance model_num IP Camera, where serial_num is the IP camera series number and model_num is the IP camera model number.
c. From the navigation pane on the left, choose the 1.2.1 release.
d. Download the 1.2.1 firmware with the file name that applies to your IP camera:
•For 3000 series IP cameras: CIVS-IPC-3xxx-V1.2.1-73.bin
•For 6000 series IP cameras: CIVS-IPC-6xxx-V1.2.1-73.bin
•For 7000 series IP cameras: CIVS-IPC-7xxx-V1.2.1-73.bin
e. Log in and follow the on-screen prompts to download it to your PC.
Step 2 Take these actions to display the Firmware window in the web interface for your IP camera:
a. Start Internet Explorer and enter the following in the address field:
–protocol is the connection that you use for your IP camera (either HTTPS or HTTP).
–ip_address is the IP address of your IP camera.
–port_number is the port number that is used for HTTPS or HTTP connections to the IP camera. You do not need to enter a port number if you are connecting through the default HTTPS port 443 or the default HTTP port 80.
b. Enter your IP camera user name and password when prompted, then click OK.
The IP Camera Main window appears.
c. Click the Setup link to access configuration menus for the camera.
d. Click Administration, then click Firmware.
The Firmware Settings window appears.
Step 3 In the Firmware window, click the Upgrade button.
The Upgrade Firmware window appears.
Step 4 In the Upgrade Firmware window, click the Browse button, choose the upgrade file, and then click Open.
The upgrade file may be stored on another PC.
Step 5 Click Upgrade.
Do not power down the IP camera during the upgrade procedure.
After you upgrade the firmware, the IP camera automatically restarts. It retains all configuration information.
Table 1 describes the caveats that are resolved in this release.
Table 1 Caveats Resolved in this Release
7xxx: Auto focus may not work sometimes
7xxx: Auto focus button does not work
Table 2 describes the caveats that are open in this release.
Table 2 Caveats Open in this Release
Video distortion may occur when viewing multiple cameras on the same PC
MJPEG config change may take up to 5 minutes before streaming start
You can use the Bug Toolkit to find information about caveats (bugs) for this release, including a description of the problems and available workarounds. The Bug Toolkit lists open and resolved caveats.
To access Bug Toolkit, you need an Internet connection and a Cisco.com user ID and password.
To use the Bug Toolkit, follow these steps:
Step 1 To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs.
Step 2 Log in with your Cisco.com user ID and password.
Step 3 To look for information about a specific problem, enter the bug ID number in the Search for bug ID field, then click Go.
Step 4 To look for information if you do not know the bug ID number:
a. Choose Security from the Select Product Category menu.
b. Choose the desired product from the Select Product menu.
c. Choose the version number from the Software Version menu.
d. Under Advanced Options, choose Use default settings or Use custom settings. The default settings search for severity 1, 2 and 3 bugs, open and fixed bugs, and only bugs containing bug details. Use the custom settings to change the severity and status parameters, or to search for keywords within the bug headline and description.
For additional information about the Cisco Video Surveillance IP camera, see the Installation Guide and Configuration Guide for your IP camera. The documentation is available at this URL:
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation:
Subscribe to the What's New in Cisco Product Documentation as an RSS feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service. Cisco currently supports RSS Version 2.0.
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