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Cisco Video Surveillance 7000 Series IP Cameras

Release Notes for Cisco Video Surveillance High Definition IP Cameras, Release 1.4.1

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Release Notes for Cisco Video Surveillance High Definition IP Cameras, Release 1.4.1

Table Of Contents

Release Notes for Cisco Video Surveillance High Definition IP Cameras, Release 1.4.1

Contents

What's New in this Release

Medianet

Local Storage

802.1x

SNMP

New Resolutions

Custom Bit Rate Option

MJPEG Support on the Primary Stream

New Event Actions

Important Notes

Upgrading to Release 1.4.1

Installing ActiveX Client

Minimum Installation Requirements

Installation Procedure

Backward Compatibility

Caveats

Troubleshooting

MIB Support

Related Documentation

Obtaining Documentation and Submitting a Service Request


Release Notes for Cisco Video Surveillance High Definition IP Cameras, Release 1.4.1


September 2013

These release notes provide important information for the Cisco Video Surveillance High Definition IP camera, Release 1.4.1, which applies to the following Cisco IP camera models:

3000 Series IP Cameras

CIVS-IPC-3421V

CIVS-IPC-3520

CIVS-IPC-3530

6000 Series IP Cameras

CIVS-IPC-6000P

CIVS-IPC-6020

CIVS-IPC-6030

CIVS-IPC-6400

7000 Series IP Camera

CIVS-IPC-7030

This firmware is compatible with Cisco VSM 7.0.1 and Driver Pack, Release 2.0-27d and later releases.

Some new features in this release might require Cisco VSM 7.2. For more information, see the "What's New in this Release" section of these release notes. Also, refer to the Release Notes for Cisco Video Surveillance Manager Release 7.2 at:

http://www.cisco.com/en/US/products/ps10818/prod_release_notes_list.html

Contents

This document includes the following sections:

What's New in this Release

Important Notes

Upgrading to Release 1.4.1

Installing ActiveX Client

Backward Compatibility

Caveats

Troubleshooting

MIB Support

Related Documentation

Obtaining Documentation and Submitting a Service Request

What's New in this Release

Cisco Video Surveillance IP camera firmware release 1.4.1 supports the following new features:

Medianet

Local Storage

802.1x

SNMP

New Resolutions

Custom Bit Rate Option

MJPEG Support on the Primary Stream

New Event Actions

Medianet

The Media Services Interface (MSI) is a software component that is embedded in video endpoints and collaboration applications. MSI ties the network to user devices and applications that enable an end-to-end architecture called Cisco Medianet.

The Medianet window on the IP cameras contains the Enable Flow Metadata option. By default this setting is enabled to allow metadata about the camera to be sent across the network and to the network elements in the media path.

This window is available under the Network Setup menu of the camera's interface (Setup > Network Setup> Medianet).

For more information about Medianet, refer to the Cisco Video Surveillance Operations Manager User Guide at the following URL:

http://www.cisco.com/en/US/products/ps10818/products_user_guide_list.html

Local Storage

The Local Storage window allows you to enable storing video on a local storage device in case of a network loss. This window is available under the Feature Setup menu of the camera's interface (Setup > Feature Setup> Local Storage).

Use the latest version of the SD Card Utility for downloading and decrypting files. Obtain the SD Card Installer from the Download Software page.

Procedure


Step 1 Go to the following URL:

http://www.cisco.com/cisco/software/navigator.html

Step 2 Choose Product > Physical Security > Connected Physical Security > Video Surveillance IP Cameras > Cisco Video Surveillance serial_num Series IP Cameras > Cisco Video Surveillance model_num IP Camera, where serial_num is the IP camera series number and model_num is the IP camera model number.

Step 3 From the navigation pane on the left, choose the 1.2.1 release.

Step 4 Download the CiscoSDUtilityInstallerV1.0.0.zip file.


802.1x

The 802.1x window provides options for configuring 802.1x authentication for the IP camera. These settings require that RADIUS be configured on your network to provide the client authentication.

This window is available under the Network Setup menu of the camera's interface (Setup > Network Setup> 802.1).

SNMP

The SNMP window provides options for configuring Simple Network Management Protocol (SNMP) settings for the IP camera. These settings can help you manage complex networks by sending messages to different devices on the network.

This window is available under the Network Setup menu of the camera's interface (Setup > Network Setup> SNMP).

New Resolutions

The following new 16:9 resolutions are supported for both primary and secondary streams on the Cisco 3000 Series, Cisco 6000 Series, and Cisco 7030 cameras with this release:

1536 x 864 (not supported on the Cisco 3000 Series cameras)

1472 x 832 (not supported on the Cisco 3000 Series cameras)

320 x 192

192 x112

160 x 96

These new resolutions are supported with Cisco VSM 7.2. For more information, refer to the Release Notes for Cisco Video Surveillance Manager Release 7.2 at:

http://www.cisco.com/en/US/products/ps10818/prod_release_notes_list.html

Custom Bit Rate Option

The new option allows you to select a custom rate within the valid range, depending on resolution and frame rate.

You can select the constant bit rate from the Video Quality Control area of the Streaming window in the camera's interface.


Note This feature is only available through the camera interface.


MJPEG Support on the Primary Stream

The MJPEG codec is supported on the primary stream. For Cisco 7030 cameras, the maximum resolution supported for MJPEG is 1080p.

This feature is supported in Cisco VSM 7.2. Ensure you validate the supported configurations through VSM. For more information, refer to the Cisco Video Surveillance Operations Manager User Guide at the following URL:

http://www.cisco.com/en/US/products/ps10818/products_user_guide_list.html

New Event Actions

The following new event actions are supported on the IP cameras:

FTP

Attach Snapshot—Secondary video stream (H.264/MJPEG) must be enabled.

Attach Video Clip—Secondary video stream (H.264 only) must be enabled.

Table 1 describes the new options in the Events Notification window.

Table 1 Events Notification Window Additions 

Option
Description

Event Triggering Area

Actions

Check the desired check boxes to designate the actions that the IP camera takes when the corresponding trigger occurs.

Email—Sends information about the event in an e-mail message to the designated recipient. You designate the recipient and configure e-mail options in other fields in this window.

Output 1—Changes the state of the output 1 port on the IP camera as defined in the Port window.

Syslog—Sends information about the event to a designated Syslog server.

HTTP—Sends information about the event as an HTTP stream to a remote system.

FTP—Uploads a snapshot or video clip of the event to an FTP server.

Email Notification Area

Attach Video Clip

Check this check box and enter the following values to include with the e-mail message a video clip of the event:

Pre-Capture Length—Enter the amount of video (in seconds) before the event to include in the video clip.

Note The maximum pre-capture length is 5 seconds.

Post-Capture Length—Enter the amount of video (in seconds) after the event to include in the video clip.

Note The maximum combined pre-capture and post-capture length is 10 seconds.

This video clip is stored on the IP camera until the message is sent.

FTP Notification Area

Primary FTP Server

Identify the primary FTP server to which snapshots or video clips are uploaded by choosing IP Address or Hostname from the drop-down list and entering the IP address or host name in the corresponding field.

Primary FTP Port

Enter the port number that receives messages on the primary FTP server. The default FTP port number is 21.

User Name

Enter the primary FTP server login user name.

Password

Enter the primary FTP server login password.

Enable Passive Mode

Check this check box to enable the passive mode feature of the primary FTP server.

Secondary FTP Server

Identify an optional secondary FTP server to which snapshots or video clips are uploaded by choosing IP Address or Hostname from the drop-down list and entering the IP address or host name in the corresponding field.

Secondary FTP Port

Enter the port number that receives messages on the secondary FTP server. The default FTP port number is 21.

User Name

Enter the secondary FTP server login user name.

Password

Enter the secondary FTP server login password.

Enable Passive Mode

Check this check box to enable the passive mode feature of the secondary FTP server.

Upload Snapshot

Check this check box to upload a snapshot of the activity that triggered the event.

This functionality is available only when the secondary video stream is enabled.

Upload Video Clip

Check this check box and enter the following values to upload a video clip of the activity that triggered the event:

Pre-Capture Length—Enter the amount of video (in seconds) before the event to include in the video clip. The default pre-capture length is 5 seconds.

Note The maximum pre-capture length is 5 seconds.

Post-Capture Length—Enter the amount of video (in seconds) after the event to include in the video clip. The default post-capture length is 5 seconds.

Note The maximum combined pre-capture and post-capture length is 10 seconds.


Important Notes

To ensure that the new features display, clear the browser cache and reload the web page.

If ActiveX is not working properly after installation, close the browser and restart the machine.

The following 802.1x authentication options are not supported:

PEAP authentication with Validate Server Certificate

EAP-FAST authentication with uploaded PAC files

The SRTP feature is not supported on the IP cameras:

In previous firmware releases, this option was disabled in the Web UI. In this release, this option has been removed from Web UI.

Upgrading to Release 1.4.1

If your IP camera has an earlier firmware release, you can upgrade it to firmware release 1.4.1 by using the Camera Firmware Upgrade feature in the VSM Management Console. For instructions, see the "Using the VSM Management Console" chapter in Cisco Video Surveillance Manager User Guide.

Alternatively, you can upgrade your IP camera to firmware release 1.4.1 by performing the following steps.

Procedure


Step 1 Take these actions to obtain the release 1.4.1 firmware:

a. Go to the following URL:

http://www.cisco.com/cisco/software/navigator.html

b. Choose Product > Physical Security > Connected Physical Security > Video Surveillance IP Cameras > Cisco Video Surveillance serial_num Series IP Cameras > Cisco Video Surveillance model_num IP Camera, where serial_num is the IP camera series number and model_num is the IP camera model number.

c. From the navigation pane on the left, choose the 1.4.1 release.

d. Download the 1.4.1 firmware with the file name that applies to your IP camera:

For 3000 series IP cameras: CIVS-IPC-3xxx-V1.4.1-97.bin

For 6000 series IP cameras: CIVS-IPC-6xxx-V1.4.1-97.bin

For 7000 series IP cameras: CIVS-IPC-7xxx-V1.4.1-97.bin

e. Log in and follow the on-screen prompts to download it to your PC.

Step 2 Take these actions to display the Firmware window in the web interface for your IP camera:

a. Start Internet Explorer and enter the following in the address field:

protocol://ip_address:port_number

where:

protocol is the connection that you use for your IP camera (either HTTPS or HTTP).

ip_address is the IP address of your IP camera.

port_number is the port number that is used for HTTPS or HTTP connections to the IP camera. You do not need to enter a port number if you are connecting through the default HTTPS port 443 or the default HTTP port 80.

b. Enter your IP camera user name and password when prompted, then click OK.

The IP Camera Main window appears.

c. Click the Setup link to access configuration menus for the camera.

d. Click Administration, then click Firmware.

The Firmware window appears.

Step 3 In the Firmware Maintenance area, click Browse, choose the upgrade file, and then click Open.

The upgrade file may be stored on another PC.

Step 4 Click Upgrade.

Do not power down the IP camera during the upgrade procedure.

After upgrading to the 1.4.1 firmware, clear the browser cache, close and reopen the browser to ensure the changes from the new firmware are reflected correctly.

After you upgrade the firmware, the IP camera automatically restarts. It retains all configuration information.


Installing ActiveX Client

Minimum Installation Requirements

Windows 7 with Standard User Rights

Windows XP with Admin Rights

DirectX End-User Runtime (DirectX 9.0 or higher)

DirectX 9.0 installed with Windows XP

DirectX 11 installed with Windows 7

.Net Framework 2.0 SP 1 or higher

Installed with Windows 7 by default

Needs to be installed on Windows XP

Computer Display drivers installed properly

Support for the 32-bit version of Internet Explorer 8, 9, and 10

Installation Procedure


Step 1 Log in to the Cisco IP camera with appropriate credentials.

Step 2 Click on View Video.

The following message dialog box appears:

Step 3 Click OK on the dialog box.

Step 4 For Internet Explorer 9, click Install at the bottom of browser.

For Internet Explorer 8, right click on the upper yellow strip on the browser. Click Install.

The page reloads and displays the dialogue box to install ActiveX.

Step 5 Click Install, and wait for installation to complete.

After the installation is complete, the View Video page shows stream from the IP camera.


Backward Compatibility

Downgrading the firmware (from Release 1.4.1 to a previous version) resets the camera to factory reset mode (user and network settings are preserved) in the following cases:

The device is currently configured with the following new resolutions for either primary or secondary stream:

1536 x 864

1472 x 832

320 x 192

192 x112

160 x 96

Primary MJPEG codec is configured on the primary stream.

To avoid the camera reset, change the settings before you downgrade.

Caveats

Table 2 describes the caveats that are open in this release.

Table 2 Caveats Open in this Release 

Identifier
Description

CSCub85297

Video distortion may occur when viewing multiple cameras on the same PC.

CSCue99434

MJPEG config change may take up to 5 minutes before streaming start.

CSCui23498

283x/3xxx/6xxx/6930/7xxx: Camera does not send Cold Start SNMP trap.

CSCui95069

283x/3xxx/6xxx/6930/7xxx: 802.1x does not work after certificate change.


You can use the Bug Toolkit to find information about caveats (bugs) for this release, including a description of the problems and available workarounds. The Bug Toolkit lists open and resolved caveats.

To access Bug Toolkit, you need an Internet connection and a Cisco.com user ID and password.

To use the Bug Toolkit, follow these steps:

Procedure


Step 1 To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs.

Step 2 Log in with your Cisco.com user ID and password.

Step 3 To look for information about a specific problem, enter the bug ID number in the Search for bug ID field, then click Go.

Step 4 To look for information if you do not know the bug ID number:

a. Choose Security from the Select Product Category menu.

b. Choose the desired product from the Select Product menu.

c. Choose the version number from the Software Version menu.

d. Under Advanced Options, choose Use default settings or Use custom settings. The default settings search for severity 1, 2 and 3 bugs, open and fixed bugs, and only bugs containing bug details. Use the custom settings to change the severity and status parameters, or to search for keywords within the bug headline and description.


Troubleshooting

Symptom    View Video page does not show the video stream after the installation is complete.

Recommended Action    Reset Internet Explorer to its default settings.

Under the Tools menu, select Internet Options.

Click on the Advance Tab.

In the Reset Internet Explorer settings section, click Reset.

Symptom    Unable to install ActiveX or view streaming video because of firewall settings.

Recommended Action    To ensure the firewall is not blocking the installation of ActiveX or preventing streaming video, adjust your firewall settings accordingly.

Symptom    Unable to view streaming video because of the firewall on the ports.

Recommended Action    Check with your network administrator to ensure the following ports are open for streaming:

Primary Stream—1024 (video), 1026 (audio)

Secondary Stream—1032 (video), 1034 (audio)

Symptom    Unable to install ActiveX or view streaming video because of an existing version.

Recommended Action    Unable to install ActiveX or view streaming video because of an existing version.

Go to Control Panel from the Start menu.

Select Programs and Features.

Search for Cisco Camera UI Control v.X.XX.X.XX.

Right click and click on Uninstall to remove ActiveX.

MIB Support

SNMP Versions 2c and 3 are supported in Release 1.4.1.

Table 3 shows the supported and unsupported MIBs.

Table 3 MIB Support in Release 1.4.1 

MIBs
RFC
Support
RFC1213-MIB

RFC1213

 

system

 

Yes

interface

 

Yes

at

 

No

ip

 

Yes

icmp

 

Yes

tcp

 

No

udp

 

No

snmp

 

Yes

ENTITY-MIB
   

Host-Resource-MIB

RFC1514

Yes

SNMP Trap (Ver 1)
   

cold start, warm start

 

Yes

reconfigure

 

No

link up/down

 

link up (yes), link down (no)

SNMP Trap (Ver 3)
   

authentication failure

 

Yes

Wireless LAN MIBs - IEEE802dot11-MIB
 

No

CISCO-CDP-CAPABILITY.MIB.my
 

No

CISCO-CDP-MIB.my
 

No


Related Documentation

For additional information about the Cisco Video Surveillance IP camera, see the Installation Guide and Configuration Guide for your IP camera. The documentation is available at this URL:

www.cisco.com/go/ipcamera

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What's New in Cisco Product Documentation as an RSS feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service. Cisco currently supports RSS Version 2.0.


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