Table Of Contents
Release Notes for Cisco Video Surveillance High Definition IP Cameras, Release 1.4.1
These release notes provide important information for the Cisco Video Surveillance High Definition IP camera, Release 1.4.1, which applies to the following Cisco IP camera models:
•3000 Series IP Cameras
•6000 Series IP Cameras
•7000 Series IP Camera
This firmware is compatible with Cisco VSM 7.0.1 and Driver Pack, Release 2.0-27d and later releases.
Some new features in this release might require Cisco VSM 7.2. For more information, see the "What's New in this Release" section of these release notes. Also, refer to the Release Notes for Cisco Video Surveillance Manager Release 7.2 at:
This document includes the following sections:
What's New in this Release
Cisco Video Surveillance IP camera firmware release 1.4.1 supports the following new features:
The Media Services Interface (MSI) is a software component that is embedded in video endpoints and collaboration applications. MSI ties the network to user devices and applications that enable an end-to-end architecture called Cisco Medianet.
The Medianet window on the IP cameras contains the Enable Flow Metadata option. By default this setting is enabled to allow metadata about the camera to be sent across the network and to the network elements in the media path.
This window is available under the Network Setup menu of the camera's interface (Setup > Network Setup> Medianet).
For more information about Medianet, refer to the Cisco Video Surveillance Operations Manager User Guide at the following URL:
The Local Storage window allows you to enable storing video on a local storage device in case of a network loss. This window is available under the Feature Setup menu of the camera's interface (Setup > Feature Setup> Local Storage).
Use the latest version of the SD Card Utility for downloading and decrypting files. Obtain the SD Card Installer from the Download Software page.
Step 1 Go to the following URL:
Step 2 Choose Product > Physical Security > Connected Physical Security > Video Surveillance IP Cameras > Cisco Video Surveillance serial_num Series IP Cameras > Cisco Video Surveillance model_num IP Camera, where serial_num is the IP camera series number and model_num is the IP camera model number.
Step 3 From the navigation pane on the left, choose the 1.2.1 release.
Step 4 Download the CiscoSDUtilityInstallerV1.0.0.zip file.
The 802.1x window provides options for configuring 802.1x authentication for the IP camera. These settings require that RADIUS be configured on your network to provide the client authentication.
This window is available under the Network Setup menu of the camera's interface (Setup > Network Setup> 802.1).
The SNMP window provides options for configuring Simple Network Management Protocol (SNMP) settings for the IP camera. These settings can help you manage complex networks by sending messages to different devices on the network.
This window is available under the Network Setup menu of the camera's interface (Setup > Network Setup> SNMP).
The following new 16:9 resolutions are supported for both primary and secondary streams on the Cisco 3000 Series, Cisco 6000 Series, and Cisco 7030 cameras with this release:
•1536 x 864 (not supported on the Cisco 3000 Series cameras)
•1472 x 832 (not supported on the Cisco 3000 Series cameras)
•320 x 192
•160 x 96
These new resolutions are supported with Cisco VSM 7.2. For more information, refer to the Release Notes for Cisco Video Surveillance Manager Release 7.2 at:
Custom Bit Rate Option
The new option allows you to select a custom rate within the valid range, depending on resolution and frame rate.
You can select the constant bit rate from the Video Quality Control area of the Streaming window in the camera's interface.
Note This feature is only available through the camera interface.
MJPEG Support on the Primary Stream
The MJPEG codec is supported on the primary stream. For Cisco 7030 cameras, the maximum resolution supported for MJPEG is 1080p.
This feature is supported in Cisco VSM 7.2. Ensure you validate the supported configurations through VSM. For more information, refer to the Cisco Video Surveillance Operations Manager User Guide at the following URL:
New Event Actions
The following new event actions are supported on the IP cameras:
•Attach Snapshot—Secondary video stream (H.264/MJPEG) must be enabled.
•Attach Video Clip—Secondary video stream (H.264 only) must be enabled.
Table 1 describes the new options in the Events Notification window.
•To ensure that the new features display, clear the browser cache and reload the web page.
•If ActiveX is not working properly after installation, close the browser and restart the machine.
•The following 802.1x authentication options are not supported:
–PEAP authentication with Validate Server Certificate
–EAP-FAST authentication with uploaded PAC files
•The SRTP feature is not supported on the IP cameras:
In previous firmware releases, this option was disabled in the Web UI. In this release, this option has been removed from Web UI.
Upgrading to Release 1.4.1
If your IP camera has an earlier firmware release, you can upgrade it to firmware release 1.4.1 by using the Camera Firmware Upgrade feature in the VSM Management Console. For instructions, see the "Using the VSM Management Console" chapter in Cisco Video Surveillance Manager User Guide.
Alternatively, you can upgrade your IP camera to firmware release 1.4.1 by performing the following steps.
Step 1 Take these actions to obtain the release 1.4.1 firmware:
a. Go to the following URL:
b. Choose Product > Physical Security > Connected Physical Security > Video Surveillance IP Cameras > Cisco Video Surveillance serial_num Series IP Cameras > Cisco Video Surveillance model_num IP Camera, where serial_num is the IP camera series number and model_num is the IP camera model number.
c. From the navigation pane on the left, choose the 1.4.1 release.
d. Download the 1.4.1 firmware with the file name that applies to your IP camera:
•For 3000 series IP cameras: CIVS-IPC-3xxx-V1.4.1-97.bin
•For 6000 series IP cameras: CIVS-IPC-6xxx-V1.4.1-97.bin
•For 7000 series IP cameras: CIVS-IPC-7xxx-V1.4.1-97.bin
e. Log in and follow the on-screen prompts to download it to your PC.
Step 2 Take these actions to display the Firmware window in the web interface for your IP camera:
a. Start Internet Explorer and enter the following in the address field:
–protocol is the connection that you use for your IP camera (either HTTPS or HTTP).
–ip_address is the IP address of your IP camera.
–port_number is the port number that is used for HTTPS or HTTP connections to the IP camera. You do not need to enter a port number if you are connecting through the default HTTPS port 443 or the default HTTP port 80.
b. Enter your IP camera user name and password when prompted, then click OK.
The IP Camera Main window appears.
c. Click the Setup link to access configuration menus for the camera.
d. Click Administration, then click Firmware.
The Firmware window appears.
Step 3 In the Firmware Maintenance area, click Browse, choose the upgrade file, and then click Open.
The upgrade file may be stored on another PC.
Step 4 Click Upgrade.
Do not power down the IP camera during the upgrade procedure.
After upgrading to the 1.4.1 firmware, clear the browser cache, close and reopen the browser to ensure the changes from the new firmware are reflected correctly.
After you upgrade the firmware, the IP camera automatically restarts. It retains all configuration information.
Installing ActiveX Client
Minimum Installation Requirements
•Windows 7 with Standard User Rights
Windows XP with Admin Rights
•DirectX End-User Runtime (DirectX 9.0 or higher)
–DirectX 9.0 installed with Windows XP
–DirectX 11 installed with Windows 7
•.Net Framework 2.0 SP 1 or higher
–Installed with Windows 7 by default
–Needs to be installed on Windows XP
•Computer Display drivers installed properly
•Support for the 32-bit version of Internet Explorer 8, 9, and 10
Step 1 Log in to the Cisco IP camera with appropriate credentials.
Step 2 Click on View Video.
The following message dialog box appears:
Step 3 Click OK on the dialog box.
Step 4 For Internet Explorer 9, click Install at the bottom of browser.
For Internet Explorer 8, right click on the upper yellow strip on the browser. Click Install.
The page reloads and displays the dialogue box to install ActiveX.
Step 5 Click Install, and wait for installation to complete.
After the installation is complete, the View Video page shows stream from the IP camera.
Downgrading the firmware (from Release 1.4.1 to a previous version) resets the camera to factory reset mode (user and network settings are preserved) in the following cases:
•The device is currently configured with the following new resolutions for either primary or secondary stream:
–1536 x 864
–1472 x 832
–320 x 192
–160 x 96
•Primary MJPEG codec is configured on the primary stream.
To avoid the camera reset, change the settings before you downgrade.
Table 2 describes the caveats that are open in this release.
You can use the Bug Toolkit to find information about caveats (bugs) for this release, including a description of the problems and available workarounds. The Bug Toolkit lists open and resolved caveats.
To access Bug Toolkit, you need an Internet connection and a Cisco.com user ID and password.
To use the Bug Toolkit, follow these steps:
Step 1 To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs.
Step 2 Log in with your Cisco.com user ID and password.
Step 3 To look for information about a specific problem, enter the bug ID number in the Search for bug ID field, then click Go.
Step 4 To look for information if you do not know the bug ID number:
a. Choose Security from the Select Product Category menu.
b. Choose the desired product from the Select Product menu.
c. Choose the version number from the Software Version menu.
d. Under Advanced Options, choose Use default settings or Use custom settings. The default settings search for severity 1, 2 and 3 bugs, open and fixed bugs, and only bugs containing bug details. Use the custom settings to change the severity and status parameters, or to search for keywords within the bug headline and description.
Symptom View Video page does not show the video stream after the installation is complete.
Recommended Action Reset Internet Explorer to its default settings.
–Under the Tools menu, select Internet Options.
–Click on the Advance Tab.
–In the Reset Internet Explorer settings section, click Reset.
Symptom Unable to install ActiveX or view streaming video because of firewall settings.
Recommended Action To ensure the firewall is not blocking the installation of ActiveX or preventing streaming video, adjust your firewall settings accordingly.
Symptom Unable to view streaming video because of the firewall on the ports.
Recommended Action Check with your network administrator to ensure the following ports are open for streaming:
–Primary Stream—1024 (video), 1026 (audio)
–Secondary Stream—1032 (video), 1034 (audio)
Symptom Unable to install ActiveX or view streaming video because of an existing version.
Recommended Action Unable to install ActiveX or view streaming video because of an existing version.
–Go to Control Panel from the Start menu.
–Select Programs and Features.
–Search for Cisco Camera UI Control v.X.XX.X.XX.
–Right click and click on Uninstall to remove ActiveX.
SNMP Versions 2c and 3 are supported in Release 1.4.1.
Table 3 shows the supported and unsupported MIBs.
For additional information about the Cisco Video Surveillance IP camera, see the Installation Guide and Configuration Guide for your IP camera. The documentation is available at this URL:
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation:
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