Table of Contents
Release Notes for Cisco Video Surveillance High Definition IP Cameras, Release 2.5.0
Support for Camera App Management from VSM
Support for Day and Night Profiles
New User Roles—Guard and Supervisor
Support for Import/Export Application Configuration
Cross Browser Support for Web UI
Minimum Installation Requirements
Obtaining Documentation and Submitting a Service Request
Release Notes for Cisco Video Surveillance High Definition IP Cameras, Release 2.5.0
First Published: December 12, 2014
These release notes provide important information for the Cisco Video Surveillance High Definition IP camera, Release 2.5.0, which applies to the following Cisco IP camera models:
For information about firmware compatibility and Cisco VSM releases that new cameras require, see the current Cisco VSM Release Notes at the following URL:
http://www.cisco.com/en/US/products/ps10818/prod_release_notes_list.html
What’s New
Cisco Video Surveillance IP camera firmware release 2.5.0 supports the following new features:
- Support for Camera App Management from VSM
- Alerts
- Flip and Mirror
- Support for Day and Night Profiles
- New User Roles—Guard and Supervisor
- Support for Audio Storage
- IPv6 Support
- Support for Import/Export Application Configuration
- Cross Browser Support for Web UI
- Local Storage
Support for Camera App Management from VSM
IP camera apps can be managed from Cisco Video Surveillance Operations Manager (VSOM) in VSM Release 7.6. User VSOM to install and manage the apps on multiple cameras and to configure actions triggered by camera app events.
When camera apps are managed from VSOM, you can only configure the app-specific settings through the IP camera web UI. Installing, uninstalling, starting and stopping the apps must done through VSOM License management for the apps is also done through VSOM.
Health Alerts
Flip and Mirror
Flip is the mirror reversal of an original image across a horizontal axis.
Mirror is the mirror reversal of an original image across a vertical axis.
Flip and mirror are applicable to both the primary and secondary channels simultaneously. An individual channel cannot be flipped or mirrored.
Support for Day and Night Profiles
In Release 2.5.0, IP cameras support separate profiles and settings for day mode and night mode. In previous releases, the IP camera supported the same settings in day mode and night mode.
You can configure different settings for day and night mode through web UI. Based on the day or night mode, the respective profiles and settings are automatically selected and applied on the IP camera sensor.
New User Roles—Guard and Supervisor
The following two new user’s roles have been added to the user list. The user list displays the new authorized users and access levels.
- Guard—Has access to view video and navigate between presets.
- Supervisor—Has access to view video, navigate presets, and perform PTZ movements.
Note These user roles are only applicable to PTZ IP cameras.
Support for Audio Storage
The edge storage now has support for audio recordings along with video recordings. Audio recordings can be enabled from Setup => Local Storage => Settings => Enable continuous recording & Enable audio recording.
Note Audio-only recordings are not supported.
IPv6 Support
The IP cameras now support IPv6 functionality.
Note IPv6 functionality is not supported for multicast events and alerts.
Support for Import/Export Application Configuration
The application configuration can be exported from the IP camera and be imported to other cameras.
Important Notes
– When the IP camera is added to VSM Release 7.6, by default app management is done from VSM.
– To enable apps management from the IP camera web UI, the camera needs to be deleted and removed from VSM.
– If the IP camera is physically removed without being deleted from VSM, do a factory reset to enable apps management from camera web UI.
– The enable video option on the app configuration page has been removed.
– If you are installing app cpk files that are at least 2Mb from the camera web UI or from VSM, stop any video or audio app that is running on the camera. Otherwise, the installation fails.
- Camera Tamper alert is enabled automatically when security alert is enabled.
- Privacy Alert Region—Text overlay, “Privacy Alert Enabled,” is supported to show that the privacy alert region is enabled.
- Redirection to the login page after setting and initialization updates takes approximately 30 seconds.
- To ensure that the new features display, clear the browser cache and reload the web page.
- The auto refresh feature in the camera home page has been disabled. Click the refresh icon in the home page to update the contents.
- If ActiveX is not installed on your client PC, the View Video window and the Setup > Local Storage window prompts you to install the Cisco Camera UI Control. This message can take some time to display.
- If ActiveX is not working properly after installation, close the browser and restart the machine.
- The following 802.1x authentication options are not supported:
– PEAP authentication with Validate Server Certificate
– EAP-FAST authentication with uploaded PAC files
In previous firmware releases, this option was disabled in the Web UI. In this release, this option has been removed from Web UI.
Upgrading to Release 2.5.0
If your IP camera has an earlier firmware release, you can upgrade it to firmware release 2.5.0 by using the Camera Firmware Upgrade feature in the VSM Management Console. For instructions, see the “Using the VSM Management Console” chapter in Cisco Video Surveillance Manager User Guide .
Alternatively, you can upgrade your IP camera to firmware release 2.5.0 by performing the following steps.
Note Upgrading from Release 2.0.0 and earlier to Release 2.5 formats the IP camera SD or MicroSD card, which permanently removes any data that the card contains.
Step 1 Take these actions to obtain the release 2.5.0 firmware:
http://www.cisco.com/cisco/software/navigator.html
b. Choose Product > Physical Security > Connected Physical Security > Video Surveillance IP Cameras > Cisco Video Surveillance serial_num Series IP Cameras > Cisco Video Surveillance model_num IP Camera , where serial_num is the IP camera series number and model_num is the IP camera model number.
c. From the navigation pane on the left, choose the 2.5.0 release.
d. Download the 2.5.0 firmware with the file name that applies to your IP camera:
- For 2830 and 2835 PTZ IP cameras: CIVS-IPC-283x-V2.5.0-10.bin
- For 3000 series IP cameras: CIVS-IPC-3xxx-V2.5.0-10.bin
- For 3535 IP camera: CIVS-IPC-3535-V2.5.0-10.bin
- For 6000 series IP cameras: CIVS-IPC-6xxx-V2.5.0-10.bin
- For 6930 PTZ IP camera: CIVS-IPC-6930-V2.5.0-10.bin
- For 7000 series IP cameras: CIVS-IPC-7xxx-V2.5.0-10.bin
e. Log in and follow the on-screen prompts to download it to your PC.
Step 2 Take these actions to display the Firmware window in the web interface for your IP camera:
a. Start Internet Explorer and enter the following in the address field:
protocol :// ip_address : port_number
– protocol is the connection that you use for your IP camera (either HTTPS or HTTP).
– ip_address is the IP address of your IP camera.
– port_number is the port number that is used for HTTPS or HTTP connections to the IP camera. You do not need to enter a port number if you are connecting through the default HTTPS port 443 or the default HTTP port 80.
b. Enter your IP camera user name and password when prompted, then click OK .
The IP Camera Main window appears.
c. Click the Setup link to access configuration menus for the camera.
d. Click Administration , then click Firmware .
Step 3 In the Firmware Maintenance area, click Browse , choose the upgrade file, and then click Open .
The upgrade file may be stored on another PC.
Do not power down the IP camera during the upgrade procedure.
After upgrading to the 2.5.0 firmware, clear the browser cache, close and reopen the browser to ensure the changes from the new firmware are reflected correctly.
After you upgrade the firmware, the IP camera automatically restarts. It retains all configuration information.
Installing ActiveX Client
The following sections provide information about installing the ActiveX client:
Minimum Installation Requirements
– DirectX 9.0 installed with Windows XP
– DirectX 11 installed with Windows 7
Installation Procedure
If you go to the View Video window or the Local Storage window in the IP camera web-based interface and ActiveX is not installed, the window indicates that ActiveX is required provides instructions that explain how to download and install ActiveX.
To download and install ActiveX, follow these steps:
Step 1 From the window IP camera web-based interface that instructs you to install the Cisco Camera UI Control , click Install in the yellow banner.
Step 2 If a Security Warning dialog box appears, click Install .
Backward Compatibility
If you downgrade firmware in an IP camera from Release 2.5.0 to a release earlier than 1.4.1 and if the configured number of presets is greater than 16, all preset configurations are cleared, and the IP camera does not reset after the downgrade. In other cases, the IP camera does reset automatically.
Caveats
The following sections provide information about caveats in this IP camera release:
Using the Bug Search Tool
You can use the Bug Search Tool to find information about caveats (bugs) for this release, including a description of the problems and available workarounds. The Bug Search Tool lists both open and resolved caveats.
Note Bug Search Tool is the successor to the Bug Toolkit.
To use the Bug Search Tool, follow these steps:
Step 1 Go to https://tools.cisco.com/bugsearch/ .
Step 2 Log in with your Cisco.com user ID and password.
Step 3 To look for information about a specific problem, enter the bug ID number in the Search For field, then press Enter .
Step 4 To look for information if you do not know the bug ID number, enter keywords which search for text matches in the following sections of a bug:
For more information about the Bug Search Tool, click Help on the main Bug Search Tool page:
Known Caveats
Table 1 describes the know caveats in this release.
Resolved Caveats
Table 2 describes the know caveats that are resolved in this release.
Troubleshooting
Symptom View Video page does not show the video stream after the installation is complete.
Recommended Action Reset Internet Explorer to its default settings.
– Under the Tools menu, select Internet Options.
– In the Reset Internet Explorer settings section, click Reset .
Symptom Unable to view streaming video (black viewing panel and/or message that ActiveX plug-in is missing).
Recommended Action Validate that the ActiveX plug-in is installed on the IE Web Browser.
– In the IE Tools menu, select Manage Add-ons.
– In the Add-on Types section, select Toolbars and Extensions. In the Name section under Cisco, check that DxPlay.Viewer is listed for the name of the plug-in.
– If the plug-in is not present, close IE.
– Run IE as Administrator to ensure no domain or PC policies prevent IE from running in Administrator mode.
– Repeat checking for the plug-in the browser.
Symptom Unable to install ActiveX or view streaming video because of firewall settings.
Recommended Action To ensure the firewall is not blocking the installation of ActiveX or preventing streaming video, adjust your firewall settings accordingly.
Symptom Unable to view streaming video because of the firewall on the ports.
Recommended Action Check with your network administrator to ensure the following ports are open for streaming:
– Primary Stream—1024 (video), 1026 (audio)
– Secondary Stream—1032 (video), 1034 (audio)
Symptom Unable to install ActiveX or view streaming video because of an existing version.
– Go to Control Panel from the Start menu.
– Select Programs and Features.
MIB Support
SNMP Versions 2c and 3 are supported in Release 2.5.0.
Table 3 shows the supported and unsupported MIBs.
Related Documentation
For additional information about the Cisco Video Surveillance IP camera, see the Installation Guide and Configuration Guide for your IP camera. The documentation is available at this URL:
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation , which also lists all new and revised Cisco technical documentation:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What’s New in Cisco Product Documentation as an RSS feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service. Cisco currently supports RSS Version 2.0.
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