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Release Notes for Cisco Video Surveillance Stream Manager Software, Release 5.3.14

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Release Notes for Cisco Video Surveillance Stream Manager Release 5.3.14

Table Of Contents

Release Notes for Cisco Video Surveillance Stream Manager Release 5.3.14

Contents

Introduction

Obtaining Documentation, Software, and Related Information

Software Images and Other Tools

Software Documentation

Module Documentation and Other Information

Installation Notes

Software Versions and Filenames

Stream Manager Software Versions and Filenames

Firmware Versions and Filenames

System Requirements

Windows XP PC System Requirements

Cisco Video Surveillance Software and Firmware Compatibility

New and Changed Information

What's New in Release 5.3.14

What's New in Release 5.3.13

What's New in Release 5.3.11

What's New in Release 5.3.0

Storage Platform Health Monitoring

Database Backup and Restore

Dual Ethernet Network Interface Card Support

Satellite Support with the AD 1024 Matrix Switch

Support for the AD 3200 Matrix Switch

AD CC1100 Keyboard Support

Panasonic WV-CU950 Keyboard Support

H.264 Encoding/Decoding

Serial Pass-Through

Support for Pelco Spectra IV Camera

Support for Pelco Spectra III Camera

Caveats

Using the Bug Toolkit

Resolved Caveats

Security

Obtaining Documentation and Submitting a Service Request


Release Notes for Cisco Video Surveillance Stream Manager Release 5.3.14


Published: June 30, 2010, OL-23023-01

These release notes describe important information for Cisco Video Surveillance Stream Manager, Release 5.3.14.

Release 5.3.14 is a minor release of Cisco Video Surveillance Stream Manager containing new features and updates. Users of a previous release should check the "System Requirements" section for compatibility information and instructions on how to use existing data with this new release.

Users of a previous release of either Cisco Stream Manager are encouraged to upgrade. For more information, see the "Installation Notes" section.


Note We sometimes update the documentation after original publication. Therefore, you should also review the documentation on Cisco.com for any updates.


Contents

This document includes the following information:

Introduction

Obtaining Documentation, Software, and Related Information

Installation Notes

System Requirements

New and Changed Information

Caveats

Security

Obtaining Documentation and Submitting a Service Request

Introduction

The Cisco Video Surveillance Stream Manager application is a collection of discrete software modules. Release 5.3.14, includes the following modules:

Cisco Video Surveillance Stream Manager Configuration Module—Used to identify and program Cisco Video Surveillance IP Gateway encoders, decoders, and storage devices.

Cisco Video Surveillance Stream Manager Client Viewing Module—Provides access to all system operations, including camera control, stored video review, and alarm notifications. This module is the primary PC application for viewing live or stored video from the network.

Cisco Video Surveillance Stream Manager and Monitoring Module—Enables administration and monitoring of network, server use, and dynamic system health, and provides status reporting.


Tip To ensure proper operation, do not run the Stream Manager Client and Stream Manager Configuration modules at the same time. Open only one of these modules at a time for maximum system performance.


In addition, this release includes the following firmware updates:

Cisco Video Surveillance Stream Manager Hybrid Decoder Firmware

Cisco Video Surveillance Stream Manager Services Platform Firmware

Obtaining Documentation, Software, and Related Information

This section contains these topics:

Software Images and Other Tools

Software Documentation

Module Documentation and Other Information

Software Images and Other Tools

To access the self-service portal and obtain software, documents, and tools, follow these steps:

Procedure


Step 1 Go to the following URL:
http://www.cisco.com/en/US/products/ps6940/tsd_products_support_series_home.html

Step 2 Click the Download Software link.

Step 3 Log in to the Cisco Support Center. You must be a registered user of Cisco.com to access this page. You must have a current Cisco support contract that is linked to your Cisco.com account to download software and obtain help from the Cisco Technical Assistance Center.

Step 4 For all software and firmware except for the Video Surveillance Stream Manager Database Firmware, choose Physical Security > Hybrid Analog and Network Video Surveillance > Cisco Video Surveillance Stream Manager Software > Cisco Video Surveillance Stream Manager Software Version 5.3.

Step 5 For the Video Surveillance Stream Manager Database Firmware, choose Physical Security > Hybrid Analog and Network Video Surveillance > Cisco Video Surveillance Services Platforms > Cisco Video Surveillance Services Platform.


Tip You can also log in to the Cisco Support Center at http://www.cisco.com/support/.



Software Documentation

To obtain documentation and important information about Cisco Video Surveillance Stream Manager, follow these steps:

Procedure


Step 1 Go to the following URL:
http://www.cisco.com/en/US/products/ps6940/tsd_products_support_series_home.html

Step 2 Click the End-User Guides link.

Step 3 Click the Cisco Video Surveillance System Stream Manager User Guide link.

This publication provides instructions to install, uninstall, and upgrade the Cisco Video Surveillance Stream Manager Software and Cisco Video Surveillance firmware. It also includes information on planning and deploying a complete Cisco Video Surveillance system.


Module Documentation and Other Information

To obtain documentation and important information about Cisco Stream Manager and about system requirements, follow these steps:

Procedure


Step 1 Go to the following URL:
http://www.cisco.com/go/physicalsecurity

Step 2 Click the Products link.

Step 3 Click the Cisco Hybrid Analog and Network Video Surveillance products link.


Installation Notes

To install the same or a newer version of a Stream Manager module that is already installed on a computer, you must first uninstall the existing module.

When upgrading from a pre-5.x Stream Manager release to Stream Manager release 5.x or later, you must reselect the time zone setting for the time master recorder. Otherwise, a default time zone value is selected. For information about reselecting the time zone, see the "Configuring Device Settings for a Recorder" section in the Cisco Video Surveillance System User Guide.

For information about installing or uninstalling Cisco Video Surveillance firmware and Stream Manager software, see the documents described in the "Software Documentation" section.

Install the modules one at a time, performing the installation procedure for each module that you want to install.

Installation software and firmware is downloadable from the URL described in the "Software Images and Other Tools" section.

Before you install the Windows-based Stream Manager software, make sure that the computer on which you are installing meets the minimum hardware requirements. For more information, see the "System Requirements" section.

Software and firmware filenames and part numbers are described in the "Software Versions and Filenames" section.

Software Versions and Filenames

For Cisco Video Surveillance Stream Manager Release 5.3.14, you must install the software and firmware versions described in this section.

Although Stream Manager Release 5.3.x software and firmware is interoperable with previous versions, we highly recommend upgrading all recorders and monitors to the latest software versions shown in Table 1 and the latest firmware versions shown in Table 2. For more information about obtaining the latest software and firmware, see the "Software Images and Other Tools" section.

Verify that the computer on which you are installing meets the minimum hardware requirements, as described in the "System Requirements" section.

You can install software that you obtain on a Stream Manager installation disk or that you download from the URL described in the "Software Images and Other Tools" section.

This section contains these topics:

Stream Manager Software Versions and Filenames

Firmware Versions and Filenames

Stream Manager Software Versions and Filenames

Table 1 describes the desktop Cisco Video Surveillance Stream Manager software. To download the compressed software files, see the "Software Images and Other Tools" section.

Table 1 Cisco Stream Manager Software Filenames and Part Numbers 

Software Module
Version
Filename

Video Surveillance Stream Manager Configuration Software

5.3.11-8

StreamManagerConfig5.3.11.8.msi

Video Surveillance Stream Manager Client Software

5.3.11-7

StreamManagerClientInstall-V5.3.11.7.msi

Video Surveillance Stream Manager Monitor Software

5.3.11-9

StreamManagerMonitorInstall-V5.3.11.9.msi

Video Surveillance Stream Manager Upgrade Software

5.3.3

StreamManagerUpgrade5.3.3.msi


Firmware Versions and Filenames

Table 2 describes the desktop Cisco Video Surveillance Stream Manager firmware. To download the compressed firmware files, see the "Software Images and Other Tools" section.

Table 2 Cisco Stream Manager Firmware Filenames and Part Numbers 

Module
Version
Filename

Video Surveillance Stream Manager Encoder Firmware

5.3.5 (SP)

SPNFirmware_CSEN_5.3.5.tar

Video Surveillance Stream Manager Encoder DSP Firmware

5.3.5 (SP)

SPNFirmware_CSEN_DSP_5.3.5.tar

Video Surveillance Stream Manager Decoder Firmware

5.3.5 (SP)

SPNFirmware_CSDE_5.3.5.tar

Video Surveillance Stream Manager Decoder DSP Firmware

5.3.5 (SP)

SPNFirmware_CSDE_DSP_5.3.5.tar

Video Surveillance Stream Manager Hybrid Decoder Firmware

5.3.4 (SP)

SPNFirmware_XDEC_5.3.4.tar

Video Surveillance Stream Manager Services Platform Firmware

5.3.14-3 (SP)

SPNFirmware_XVCR_5.3.14-3.tar

Video Surveillance Stream Manager Database Firmware

5.0.11 (SP)

SPNFirmware_XVCR_DB_5.0.11.tar


System Requirements

This section contains these topics:

Windows XP PC System Requirements

Cisco Video Surveillance Software and Firmware Compatibility

Windows XP PC System Requirements

Table 3 Windows XP PC System Requirements for Stream Manager, Release 5.3.0 and Higher 

 
Client Viewing Module
All Other Modules

CPU

Pentium dual-core, 2.8 GHz

Pentium IV, 2.8 GHz

RAM

1 GB

512 MB

Hard Drive

40 GB

40 GB

CD or DVD Drive

Recordable, if video is to be exported

Read-only

Audio Card

Optional, for listening to audio provided by a camera

Optional, for listening to system alerts

Video Card

ATI X1600XT 512MB PCI-e

or

NVIDIA E-GEFORCE 7600GT CO 256MB DDR PCI-e

Standard PC video card

Network Card

10BASE-T, 100BASE-T, 1000BASE-T

10BASE-T, 100BASE-T, 1000BASE-T

Operating System

Microsoft Windows XP Pro with Service Pack 2, Windows XP Theme1

Microsoft Windows XP Pro with Service Pack 2, Windows XP Theme1

Web Services

Microsoft Net 2.0

Microsoft Net 2.0

1 To change the theme on your Windows PC, choose Control Panel > Display > Themes and choose Windows XP from the drop-down menu.


Cisco Video Surveillance Software and Firmware Compatibility

Stream Manager Release 5.3.x software and firmware is interoperable with previous versions, but we recommend that all recorders and monitors are upgraded to the latest software and firmware versions.

For more information, see the "Software Versions and Filenames" section and the "Software Images and Other Tools" section.

New and Changed Information

This section contains these topics:

What's New in Release 5.3.14

What's New in Release 5.3.13

What's New in Release 5.3.11

What's New in Release 5.3.0


Tip For more information, see the documentation for Cisco Video Surveillance Stream Manager Software.


What's New in Release 5.3.14

Cisco Video Surveillance Stream Manager Software Version Release 5.3.14 resolved the caveats listed in the "Resolved Caveats" section. This release requires updating the Video Surveillance Stream Manager Services Platform Firmware to release 5.3.14. For more information, see the "Software Versions and Filenames" section.

What's New in Release 5.3.13

Cisco Video Surveillance Stream Manager Software Version Release 5.3.13 resolves the caveats described in the Release Notes for Cisco Video Surveillance Stream Manager Software, Release 5.3.13.

What's New in Release 5.3.11

Cisco Video Surveillance Stream Manager Release 5.3.11 introduces a new system Maintenance utility that is used to check and repair the file systems on XVCR recorders. The maintenance process resolves numerous system errors and alarms that occur over time if the file system is not checked and maintained on a regular basis.

Because the maintenance operation results in recorder downtime and can take 3 to 5 hours for each recorder the first time it is run, we recommend that you manually run the procedure during off-peak times.


Note The maintenance operation causes each recorder to go offline and failover until the system file check is complete. Because this process can last 3 or more hours, significant downtime can occur.


Review the following recommendations before performing the maintenance file system check:

Run the operation in small batches of 5 to 10 recorders, then repeat this process for the next 5 to 10 recorders. Recorders are updated one at a time, as described in the following procedure.

Run the procedure every 6 months on every recorder to avoid system errors.

When a recorder goes offline, a failover occurs. Do not exceed the number of failover-ports that are available on the system.

Run the procedure at a time when reviews are not being done on the affected recorder. The recorder is not available during the maintenance operation.

The recorded view is not available while the XVCR is offline and in failover. Only the live view is available during the maintenance procedure.

When the recorder comes back online, both live and recorder views are available. Previous recorded video is also available after the recorder is back online.

To run the Maintenance utility for one or more XVCRs, follow these steps:

Procedure


Step 1 On the workstation running the Stream Manager Monitor module, choose Maintenance from the Tools menu.

The Recorder Maintenance window appears and displays all the XVCRs that are discovered in the system.

Step 2 In the Recorder Maintenance window, check the XVCRs on which you want to run the file system check.


Tip Because the maintenance operation can take 3 to 5 hours to complete the first time it is run on a recorder, we strongly recommend running the operation on small groups of recorders at a time. For example, run the operation on 5 to 10 recorders, then repeat this process for the next 5 to 10 recorders.


Step 3 Click the Start button.

Step 4 In the confirmation window, click Yes to begin the maintenance process.

If you click Yes, the following occurs:

Maintenance is performed on one XVCR at a time.

Recorders are offline during the file system check, causing a failover.

Maintenance is run on each recorder only when the previous recorder completes the file system check, comes back online, and is rediscovered by the system.


Note The maintenance operation for each recorder can take several hours. The recorder is offline during this time.


Click No or Cancel to cancel the operation.

Step 5 Monitor the status in the Recorder Maintenance window.

Step 6 Repeat Step 2 through Step 5 for additional recorders, if necessary.


What's New in Release 5.3.0

Cisco Video Surveillance Stream Manager Software Version Release 5.3.0 includes the following new features:

Storage Platform Health Monitoring

Database Backup and Restore

Dual Ethernet Network Interface Card Support

Satellite Support with the AD 1024 Matrix Switch

Panasonic WV-CU950 Keyboard Support

H.264 Encoding/Decoding

Serial Pass-Through

Support for Pelco Spectra IV Camera

Support for Pelco Spectra III Camera

Storage Platform Health Monitoring

Cisco Video Surveillance Stream Manager Monitor monitors the status of the video surveillance network and devices. Storage Platform Health Monitoring provides additional, proactive system monitoring for temperature, fan speed, voltages, and memory usage. Visual alerts, actions, and e-mail messages can be sent to warn the administrator before problems occur. Storage Platform Health Monitoring increases overall system reliability.

Database Backup and Restore

Cisco Video Surveillance Stream Manager uses a database to maintain user rights and privileges information. Database backup and restore to a PC provides an additional level of security and reliability to the system.

Dual Ethernet Network Interface Card Support

Cisco Video Surveillance Stream Manager allows for the use of two Ethernet network interface cards. Dual NIC support lets you select the network card that is used with the Stream Manager network.

Satellite Support with the AD 1024 Matrix Switch

The AD 1024 matrix switch allows a satellite or remote configuration. Cameras are selected by using the site number, then the camera number. Support is added to interoperate with the satellite configuration.

Support for the AD 3200 Matrix Switch

Support has been added for the AD 3200 matrix switch. Stream Manager can now interoperate with the AD 3200 with the same capabilities as the AD 1024, including satellite configuration.

AD CC1100 Keyboard Support

Support is added for the AD CC1100 keyboard in hybrid mode. The AD CC1100 interoperates with both the AD 1024 and AD 3200 matrix switches in hybrid mode.

Panasonic WV-CU950 Keyboard Support

Panasonic produces a true Ethernet-based keyboard. Support is added so that Cisco Video Surveillance Stream Manager Decoders can interoperate with the Panasonic WV-CU950 keyboard.

H.264 Encoding/Decoding

H.264 encoding and decoding support has been added to Cisco Video Surveillance IP Gateways. H.264 is a compression mechanism that provides similar quality video to MPEG-4, but with lower bit rates, reducing both network traffic and storage requirements. IP Gateway Encoders are required for H.264 support. The CIVS-SG1B-ECMD-C16=, and CIVS-SG1B-ECOD-FE encoders support H.264. The CIVS-SG1B-DCMD-C16=, CIVS-SG1B-DCOD-FE, CIVS-SG1A-DCMD-C16=, and CIVS-SG1A-DCOD-FE decoders all support H.264.

Serial Pass-Through

Cisco Video Surveillance Stream Manager IP Gateways have two serial ports. Serial pass-through allows serial data to be sent transparently through one of the serial ports without requiring Stream Manager to understand or translate the data. This feature enables interoperability with other devices, particularly pan, tilt, zoom (PTZ) cameras controlled from Cisco Video Surveillance Manager.

Support for Pelco Spectra IV Camera

Cisco Stream Manager Release 5.3.0 supports the Pelco Spectra IV camera.

To ensure proper operation, the Spectra IV bidirectional dip switch must be set to OFF (the dip switch is set to ON by default). If the bidirectional dip switch is not set to OFF, the Spectra IV may not recognize all PTZ commands and continue paning, tilting, or zooming.

Support for Pelco Spectra III Camera

To ensure proper operation, Pelco Spectra III cameras attached to Cisco IP Gateway encoder Rev8, Rev B, or higher, should not be configured for a 2400 baud rate. If upgrading from a Rev6 encoder to a Rev8 encoder, verify that the baud rate for both the Spectra III and the Cisco encoder are configured to a value greater than 2400 baud.

Caveats

Use the Bug Toolkit to find information about the caveats (bugs) for the current release, including a description of the problem and available workarounds. The Bug Toolkit lists both open and resolved caveats.

This section contains these topics:

Using the Bug Toolkit

Resolved Caveats

Using the Bug Toolkit

You can search for problems by using the Cisco Software Bug Toolkit. To access the Bug Toolkit, you need the following items:

Internet connection

Web browser

Cisco.com user ID and password

To use the Software Bug Toolkit, follow these steps:

Procedure


Step 1 To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs.

Step 2 Log in with your Cisco.com user ID and password.

Step 3 To look for information about a specific problem, enter the bug ID number in the "Search for bug ID" field, then click Go.

Step 4 To look for information if you do not know the bug ID number:

a. From the Select Product Category menu, choose Security.

b. From the Select Product menu, choose Cisco Video Surveillance Stream Manager Software.

c. From the Software Version menu, Choose the version number.

d. Under Advanced Options, choose Use default settings or Use custom settings. The default settings search for severity 1, 2 and 3 bugs, open and fixed bugs, and bugs containing bug details. Use the custom settings to change the severity and status parameters, or to search for keywords within the bug headline and description.


Tip For information about how to search for bugs, create saved searches, create bug groups, and so on, click Help in the Bug Toolkit page.



Resolved Caveats

Table 4 lists the resolved defects for Cisco Stream Manager Release 5.3.14. For a complete list of defects, use the Bug Toolkit, as described in the "Using the Bug Toolkit" section.

Table 4 Resolved Caveats for Cisco Stream Manager Release 5.3.14 

Identifier
Component
Headline and Bug Toolkit

CSCtg07895

Player

Exported clip does not associate with the player.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtg07895

CSCtg93198

XVCR

ISP Rotate /var/log/messages.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtg93198

CSCtg93231

XVCR

Fix fsck logging on hotfix branch.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtg93231

CSCtg97429

XVCR

5.3.14 Explicit RAID controller settings.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtg97429

CSCtg97629

XVCR

Rebuild failure due to failed rebuild attempt on incorrect drive.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtg97629

CSCtg97653

XVCR

RAID wrong drive exported while trying to restart rebuild.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtg97653

CSCtg97707

XVCR

Logging changes to 3ware_RAID_monitor.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtg97707

CSCth11927

XVCR

SM Monitor displays logical drive number instead of physical port.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCth11927

CSCth21951

XVCR

3ware_RAID_monitor does not get upgraded during firmware upgrade.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCth21951

CSCth56180

Client

Scheduled recording on XVCR does not work.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCth56180

CSCth58877

XVCR

Rebuild does not happen when there is an empty drive slot on the XVCR.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCth58877

CSCth63412

Store

Decoder cannot use digital zoom on h.264 encoded stream.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCth63412


Security

For information regarding Cisco Stream Manager security issues, see the Security Advisory at:

http://www.cisco.com/en/US/products/products_security_advisory09186a00808b4d38.shtml

Use the advisory to determine the security issues, if any, that impact your products or installation. This advisory includes information on affected products, software versions and fixes, and obtaining fixed software.

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.