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Release Notes for Cisco Video Surveillance Stream Manager Software, Release 5.2

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Release Notes for Cisco Video Surveillance Stream Manager for Release 5.2

Table Of Contents

Release Notes for Cisco Video Surveillance Stream Manager for Release 5.2

Contents

Introduction

Related Documentation

Installation Notes

Software Filenames and Part Numbers

Stream Manager Software Filenames and Part Numbers

Firmware Filenames and Part Numbers

System Requirements

Desktop PC System Requirements

Cisco Video Surveillance Software and Firmware Compatibility

New and Changed Information

Fixed Connections

Serial Tunneling

Stream Manager Monitor Email Notification

PTZ Daisy Chain Support

Panasonic NS-202 IP PTZ Camera Support

Database Cleanup

Configuration Editing Enhancements

Caveats

Using the Bug Toolkit

Resolved Caveats

Security

Obtaining Documentation and Submitting a Service Request


Release Notes for Cisco Video Surveillance Stream Manager for Release 5.2


April, 2008, OL-15744-01

These release notes describe important information for Cisco Video Surveillance Stream Manager, Release 5.2.

Release 5.2 is a minor release of Cisco Video Surveillance Stream Manager containing new features and updates. Users of a previous release(s) should check the "System Requirements" section section for compatibility information and instructions on how to use existing data with this new release.

Users of a previous release(s) of either Cisco Stream Manager or ClearClient are encouraged to upgrade. See the "Installation Notes" section for more information.

Contents

This document includes the following information:

Introduction

Related Documentation

Installation Notes

Software Filenames and Part Numbers

System Requirements

Desktop PC System Requirements

Cisco Video Surveillance Software and Firmware Compatibility

New and Changed Information

Caveats

Security

Obtaining Documentation and Submitting a Service Request

Introduction

The Cisco Video Surveillance Stream Manager application is a collection of discrete software modules. Release 5.2, includes the following modules:

Cisco Video Surveillance Stream Manager Configuration Module
Used to identify and program Cisco Video Surveillance IP Gateway encoders, decoders, and storage devices. The Stream Manager Upgrade Module is included in the Configuration Module and is used to upgrade firmware on Cisco Video Surveillance Services Platforms, Integrated Services Platforms, and IP Gateway encoders and decoders.

Cisco Video Surveillance Stream Manager Client Viewing Module
Provides access to all system operations, including camera control, stored video review, and alarm notifications. This is the primary PC application for viewing live or stored video from the network.

Cisco Video Surveillance Stream Manager Administration and Monitoring Module
Enables monitoring of network, server use, and dynamic system health, and provides status reporting. An alternative version with the Failover Module also provides failover management.

In addition, this release includes the following firmware updates.

Firmware for Service Platforms

Firmware for Decoders and Encoders

Firmware for the XVCR Decoder

Related Documentation

Use these publications to learn how to install and use the Cisco Video Surveillance Stream Manager.

Document Name
Description and Location

Cisco Video Surveillance System User Guide

Provides instructions to install, uninstall, and upgrade the Cisco Video Surveillance Stream Manager Software and Cisco Video Surveillance firmware. This document also includes information on planning and deploying a complete Cisco Video Surveillance system.

http://www.cisco.com/en/US/docs/security/physical_security/video_surveillance/hybrid/stream_manager/5_2/english/user/guide/vssm_52.pdf


Installation Notes

To install the same or a newer version of a Stream Manager module that already is installed on the computer, you must first uninstall the existing module.

For instructions to install or uninstall Cisco Video Surveillance firmware and Stream Manager software, refer to the documents described in Related Documentation.

Install the modules one at a time, performing the installation procedure for each module that you want to install.

Installation software and firmware is located on the Stream Manager installation disk, or you can download it from the following URL:
http://www.cisco.com/en/US/products/ps6940/tsd_products_support_series_home.html

Before you install the Stream Manager software, make sure that the computer on which you are installing meets the minimum hardware requirements. See Desktop PC System Requirements for more information.

Software and firmware filenames and part numbers are described in the following section, Software Filenames and Part Numbers

Software Filenames and Part Numbers

For Cisco Video Surveillance Stream Manager Release 5.2, you must install the software and firmware versions described in this section.

Cisco Stream Manager Release 5.2 software and firmware is not compatible with any previous version.

All software and firmware must be upgraded to Release 5.2 for proper operation.

Before you install, make sure that the computer on which you are installing meets the minimum hardware requirements, as described in System Requirements.

You can install software that you obtain on a Stream Manager installation disk or that you download from the following URL:
http://www.cisco.com/en/US/products/ps6940/tsd_products_support_series_home.html

This section contains these topics:

Stream Manager Software Filenames and Part Numbers

Firmware Filenames and Part Numbers

Stream Manager Software Filenames and Part Numbers

Table 1 describes the desktop Cisco Video Surveillance Stream Manager software. To download the compressed firmware files, go to http://www.cisco.com/public/sw-center/.

Table 1 Cisco Stream Manager Software Filenames and Part Numbers

Software Module
Version
Filename

Video Surveillance Stream Manager Configuration Software

5.2.15

StreamManagerConfig5.2.15.msi

Video Surveillance Stream Manager Client Software

5.2.3

StreamManagerClient5.2.3.msi

Video Surveillance Stream Manager Administration Software

5.2.1

StreamManagerMonitor5.2.1.msi

Video Surveillance Stream Manager Administration with Failover Software

5.2.1

StreamManagerMonitorwithFailover5.2.1.msi

Video Surveillance Stream Manager Upgrade Software

5.0.8

StreamManagerUpgrade5.0.8.msi

Video Surveillance Stream Manager Player Software

5.1.0

ClearPlayer.exe


Firmware Filenames and Part Numbers

Table 2 describes the desktop Cisco Video Surveillance Stream Manager firmware. To download the compressed firmware files, go to http://www.cisco.com/public/sw-center/.

Table 2 Cisco Stream Manager Firmware Filenames and Part Numbers

Module
Version
Filename

Video Surveillance Stream Manager Encoder Firmware

5.2.8

SPNFirmware_CSEN_5.2.8.tar

Video Surveillance Stream Manager Encoder DSP Firmware

5.2.8

SPNFirmware_CSEN_DSP_5.2.8.tar

Video Surveillance Stream Manager Decoder Firmware

5.2.8

SPNFirmware_CSDE_5.2.8.tar

Video Surveillance Stream Manager Decoder DSP Firmware

5.2.8

SPNFirmware_CSDE_DSP_5.2.8.tar

Video Surveillance Stream Manager Hybrid Decoder Firmware

5.2.6

SPNFirmware_XDEC_5.2.6.tar

Video Surveillance Stream Manager Services Platform Firmware

5.2.5

SPNFirmware_XVCR_5.2.5.tar

Video Surveillance Stream Manager Database Firmware

5.0.11

SPNFirmware_XVCR_DB_5.0.11.tar


System Requirements

This section contains these topics:

Desktop PC System Requirements

Cisco Video Surveillance Software and Firmware Compatibility

Desktop PC System Requirements

A desktop PC or laptop running Stream Manager Software requires the following hardware and software:

Table 3 PC System Requirements for the Stream Manager Software, version 5.0 

 
Client Viewing Module
All Other Modules

CPU

Pentium dual-core, 2.8 GHz

Pentium IV, 2.8 GHz

RAM

1 GB

512 MB

Hard Drive

40 GB

40 GB

CD or DVD Drive

Recordable, if video is to be exported

Read-only

Audio Card

Optional, for listening to audio provided by a camera

Optional, for listening to system alerts

Video Card

ATI X1600XT 512MB PCI-e

or

NVIDIA E-GEFORCE 7600GT CO 256MB DDR PCI-e

Standard PC video card

Network Card

10BASE-T, 100BASE-T, 1000BASE-T

10BASE-T, 100BASE-T, 1000BASE-T

Operating System

Microsoft Windows XP Pro with Service Pack 2, Windows XP Theme

Note To change the theme on your Windows PC, select Control Pane l > Display > Themes and select Windows XP from the drop down menu.

Microsoft Windows XP Pro with Service Pack 2, Windows XP Theme

Note To change the theme on your Windows PC, select Control Pane l > Display > Themes and select Windows XP from the drop down menu.

Web Services

Microsoft Net 2.0

Microsoft Net 2.0


Cisco Video Surveillance Software and Firmware Compatibility

Stream Manager 5.2 software and firmware is not compatible with any previous version.

All software and firmware should be upgraded to version 5.2 for proper operation. For the required version of each module and firmware file, see Software Filenames and Part Numbers.

New and Changed Information

This section contains these topics:

Fixed Connections

Serial Tunneling

Stream Manager Monitor Email Notification

PTZ Daisy Chain Support

Panasonic NS-202 IP PTZ Camera Support

Database Cleanup

Configuration Editing Enhancements

Fixed Connections

Fixed Connections are supported to create a permanent one to one, or one to many, connection between two devices, such as an encoder and decoder. These connections can be used for the following:

Audio and video transmissions between an encoder (camera) and decoder (monitor).

Tunnel contact events over the IP network.

For more information, see the "Fixed Connections" section of the Cisco Video Surveillance System User Guide.

Serial Tunneling

The Fixed Connections feature is used to tunnel serial data over the IP network. For more information, see the "Fixed Connections" section of the Cisco Video Surveillance System User Guide.

Stream Manager Monitor Email Notification

Stream Manager can send email alerts to notify one or more users of system status or other events, including the following:

When a video loss event is detected on a recorder analog port, or an encoder port.

When a bad video event is detected on a recorder analog port.

When a recording failure event is detected on a recorder analog or virtual port.

When a RAID event occurs on a recorder that has storage monitoring correctly configured.

When a device is missing from the network.

PTZ Daisy Chain Support

The serial ports on a recorder can be configured to support one or more cameras, either in a direct connection, or a daisy-chain configuration. the following options are available in the Device settings for a recorder:

Hybrid Mode—the serial connections are used for matrix interface connections (port 2 & 3). Port 1 is automatically assigned to a console link if the recorder is configured as a timemaster with a source of custom. If the recorder is not a timemaster/custom then this port is available for general console connections. No other device can be configured on this port 1 while the recorder is in Hybrid Mode. USB interface for camera connectivity is not supported.

VMS Mode—allows serial camera connections. Cameras can be attached individually, or in a daisy-chain configuration. Each port can be configured with a different camera.

For more information, see the "Configuring Device Settings for a Recorder" section of the Cisco Video Surveillance System User Guide.

Panasonic NS-202 IP PTZ Camera Support

The Panasonic NS-202 IP PTZ camera is supported in Cisco Video Surveillance Stream Manager, release 5.2, including the following features:

Viewing live video

Searching and viewing recorded video

Exporting video

Still images

Retention

Grooming

PTZ operations

Virtual ports

Alarm actions

network parameters

User access rights and privileges

Tours and sequences


Note Support for the Panasonic NS-202 IP PTZ camera is the same as support for the Panasonic NP-244 camera, but adds support for PTZ, iris, focus, and set/get preset. Other Stream Manager features are supported, unless specified below.


The Panasonic NS-202 IP PTZ camera does not support the following Stream Manager Features:

Audio

Contact closures

Dual streams

Activity detection

Dynamic encoding changes

The Panasonic NS-202 IP PTZ camera is not supported in Hybrid mode.

For more information, see the Cisco Video Surveillance System User Guide.

Database Cleanup

The new Database Cleanup feature allows you to remove cameras, monitors, and other assets from the system configuration.

For more information, see the "Configuring User Rights and Privileges" section of the Cisco Video Surveillance System User Guide.

Configuration Editing Enhancements

The settings from an existing user account can be copied and applied to another user when adding or modifying a user account. You can also copy and paste the monitor access rights and camera access rights from one monitor or camera to another monitor or camera.

For more information, see the "Configuring User Rights and Privileges" section of the Cisco Video Surveillance System User Guide.

Caveats

Use the Bug Toolkit to find information on the caveats (bugs) for the current release, including a description of the problem and available workarounds. The Bug Toolkit lists both open and resolved caveats.

This section contains these topics:

Using the Bug Toolkit

Resolved Caveats

Using the Bug Toolkit

You can search for problems by using the Cisco Software Bug Toolkit. To access the Bug Toolkit, you need the following items:

Internet connection

Web browser

Cisco.com user ID and password

To use the Software Bug Toolkit, follow these steps:

Procedure


Step 1 To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs.

Step 2 Log on with your Cisco.com user ID and password.

Step 3 To look for information about a specific problem, enter the bug ID number in the "Search for bug ID" field, then click Go.

Step 4 To look for information if you do not know the bug ID number:

a. Select "Security" from the "Select Product Category" menu.

b. Select "Cisco Video Surveillance Stream Manager Software" from the "Select Product" menu.

c. Select the version number from the "Software Version" menu.

d. Under Advanced Options, select "Use default settings" or "Use custom settings". The default settings search for severity 1, 2 and 3 bugs, open and fixed bugs, and bugs containing bug details. Use the custom settings to change the severity and status parameters, or to search for keywords within the bug headline and description.


Tip For information about how to search for bugs, create saved searches, create bug groups, etc., click Help in the Bug Toolkit page.



Resolved Caveats

Table 4 lists the important defects that are resolved for Cisco Stream Manager Release 5.2. For a complete list of resolved defects, refer to the instructions in Using the Bug Toolkit.

Table 4 Resolved Caveats for Cisco Stream Manager Release 5.2 

Identifier
Headline and Bug Toolkit

CSCsl76804

A new Database Cleanup feature is provided in Stream Manager release 5.2 (User Rights and Privileges section) to manually remove cameras and monitors from the database.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsl76804

CSCso20453

Over time, Hybrid decoders lock up and give the impression to the user that the keyboard is frozen. This issue is resolved in release 5.2.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCso20453

CSCsl76810

RAID Maintenance improvements are cleared after a firmware upgrade. This issue is resolved in release 5.2.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsl76810

CSCsm38399

Pixilation of video. This issue is resolved in release 5.2.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsm38399


Security

For information regarding Cisco Stream Manager security issues, see the Security Advisory at:

http://www.cisco.com/en/US/products/products_security_advisory09186a00808b4d38.shtml

Use the advisory to determine the security issues, if any, that impact your products or installation. This advisory includes information on affected products, software versions and fixes, and obtaining fixed software.

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.