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Combined Release Notes and Compatibility Matrix for Cisco VCWare

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Combined Version Release Notes and Compatibility Matrix for Cisco VCWare on Cisco AS5300 Universal Access Servers/Voice Gateways

Table Of Contents

Combined Version Release Notes and Compatibility Matrix for Cisco VCWare on Cisco AS5300 Universal Access Servers/Voice Gateways

Voice Gateway Overview

Cisco VCWare

Cisco AS5300 Voice Gateway

New Cisco VCWare and Cisco IOS Software Features

Cisco VCWare Compatibility Matrixes

Cisco VCWare with Cisco IOS Software Compatibility Matrix

Cisco VCWare Part Numbers

Required Cisco IOS Plus Software Images

Restrictions

Caveats

Upgrading Cisco VCWare

Obtaining New Cisco VCWare Releases

Determining Your Software Release

Installing the TFTP Application on Your PC

Connecting Your PC with the Access Server

Establishing Console Session

Pinging Your PC and the Access Server

Downloading a New Cisco VCWare Release

Identifying Voice Feature Cards

Replacing Firmware with Cisco VCWare in VCWare Mode

Verify

Replacing Firmware with Cisco VCWare in ROM Monitor Mode

Verify

Tips

Troubleshooting

Example show version Output

Cisco VCWare Version Checker Warning Output

Cisco VCWare Version Checker Warning Output at Bootup

Update to show vfc version Output

Related Links

Obtaining Documentation

World Wide Web

Documentation CD-ROM

Ordering Documentation

Documentation Feedback

Obtaining Technical Assistance

Cisco.com

Technical Assistance Center

Contacting TAC by Using the Cisco TAC Website

Contacting TAC by Telephone


Combined Version Release Notes and Compatibility Matrix for Cisco VCWare on Cisco AS5300 Universal Access Servers/Voice Gateways


November 7, 2005


Note The Cisco VCWare Compatibility Matrix is now located in these release notes. See the "Cisco VCWare Compatibility Matrixes" section.


The Combined Version Release Notes for Cisco VCWare on Cisco AS5300 Universal Access Servers/Voice Gateways describe new features and changes to the voice feature card software (VCWare) and digital signal processor (DSP) firmware (DSPWare) on Cisco AS5300 universal voice gateways. Cisco VCWare supports modem and facsimile detection and Pulse Code Modulation (PCM) switchover with VoIP RealTime Transport Protocol (RTP) into platform-independent DSPWare.

This document contains the following sections:

Voice Gateway Overview

New Cisco VCWare and Cisco IOS Software Features

Cisco VCWare Compatibility Matrixes

Restrictions

Caveats

Upgrading Cisco VCWare

Downloading a New Cisco VCWare Release

Troubleshooting

Related Links

Obtaining Documentation

Obtaining Technical Assistance

Voice Gateway Overview

Cisco VCWare

Cisco VCware is a software image that runs only on voice cards used in the Cisco AS5300 voice gateway. Because Cisco VCWare is a separate image from Cisco IOS Software, it must be loaded and upgraded separately from Cisco IOS Software. For all other Cisco voice gateways using C54x series DSPs, the DSPware is embedded in the Cisco IOS Software image, so in those systems, Cisco VCware is not used.


Note Cisco VCWare is not backward compatible and cannot be used with earlier Cisco IOS software releases. Each Cisco VCWare release must be used with its compatible Cisco IOS software release.


Cisco AS5300 Voice Gateway

The Cisco AS5300 universal access server is an award-winning dialup remote access server that is used as a Voice-over-IP (VoIP) Gateway when paired with the Cisco VCWare software image. When equipped with voice feature cards (VFCs) and voice-enabled Cisco IOS software, the Cisco AS5300/Voice Gateway supports carrier-class VoIP and Fax-over-IP services.

The Cisco AS5300 includes three feature card slots. One slot holds a T1/E1/PRI feature card, while the other two support digital modem feature cards or voice DSP feature cards. When equipped with modem cards, the Cisco AS5300 serves as a remote access concentrator for dialup (modem or ISDN) Internet access. When equipped with voice feature cards and voice IOS, the Cisco AS5300 serves as a VoIP Gateway. The Cisco AS5300 can serve in both capacities using one slot for modems and the other for voice DSPs. Modem, voice, or fax calls are routed to the appropriate cards/resources via Dialed Number Identification Service (DNIS). A called-party number is one example of DNIS.

The Cisco AS5300 supports High-Density VoIP applications: Up to 96/120 voice or fax calls using 4 T1/E1 ports in a two-rack unit (RU) form factor. This High-Density VoIP application requires a minimum of Cisco IOS Release 12.0(4)XH1or higher and High-Density voice feature cards with TI c549-based DSP modules (part number AS53-VOXD) and associated voice card firmware.


Note The Cisco AS5300 requires 128MB of memory for systems using Cisco IOS Release12.1(5)T and later releases.


For more information about Cisco AS5300 memory requirements, hardware support, and feature support, refer to the Release Notes for Cisco AS5300 Universal Access Servers, Cisco IOS Release 12.2.

New Cisco VCWare and Cisco IOS Software Features

Cisco VCware version 11.41 used with Cisco IOS Release 12.3(10) is a maintenance release. No new features have been added. See the "Cisco VCWare Compatibility Matrixes" section for supported feature sets and caveat information.


Note Features supported in Cisco VCWare are released simultaneously in the Cisco IOS Release required for your Cisco VCWare version. For more information about new features, refer to the New Feature Documentation index, Cisco IOS Release 12.3.


Cisco VCWare Compatibility Matrixes

This section contains the following compatibility information:

Cisco VCWare with Cisco IOS Software Compatibility Matrix

Cisco VCWare Part Numbers

Cisco VCWare with Cisco IOS Software Compatibility Matrix


Note The information in Table 1 identifies the earliest version of a given Cisco IOS software branch that is compatible with the listed VCWare. If the indicated version of Cisco IOS software is not available on Cisco.com for any reason, any subsequent Cisco IOS software version of the same branch will also work.


Table 1 Cisco VCWare/Cisco IOS Release Compatibility Matrix 

Firmware Version
Cisco IOS Software Release
Cisco VCWare Solution Supported

Cisco VCWare 11.41a with Cisco DSPWare 4.1.41

All Cisco IOS Software releases that support the Cisco AS5300.

Use Cisco Feature Navigator to find information about platform support and Cisco IOS software image support. http://www.cisco.com/go/fn

Supported Feature Sets for CiscoVCWare 11.41a

c542-based All Codecs feature set, Cisco part number: VC-SWS-11.41a.

Supports G.711, G.729, G.726, G.723.1, G.728, GSMFR, GSMEFR, and fax relay

File name: vcw-vfc-mz.c542.11.41a.bin

c549-based All Codecs feature set, Cisco part number: VC-SWA-11.41a.

Supports G.711, G.729, G.726, G.723.1, G.728, GSMFR, GSMEFR, and fax relay

File name: vcw-vfc-mz.c549.hc.11.41a.bin

Caveats

Unresolved Caveats:

CSCdv78915—crosstalk problem

CSCea22571 DTMF Relay ciso-rtp failed with network delay jitter

Resolved Caveats:

CSCee31721—Could not send message to VFC

CSCsb76059—Cisco AS5300 is not sending ISDN call proceeding

Cisco VCWare 11.41 with Cisco DSPWare 4.1.41

12.3(10)

Supported Feature Sets for Cisco VCWare 11.41

c542-based All Codecs feature set, Cisco part number: VC-SWS-11.41.

Supports G.711, G.729, G.726, G.723.1, G.728, GSMFR, GSMEFR, and fax relay

File name: vcw-vfc-mz.c542.11.41.bin

c549-based All Codecs feature set, Cisco part number: VC-SWA-11.41.

Supports G.711, G.729, G.726, G.723.1, G.728, GSMFR, GSMEFR, and fax relay

File name: vcw-vfc-mz.c549.hc.11.41.bin

Caveats

Unresolved caveats:

CSCdv78915—crosstalk problem

CSCea22571—DTMF Relay cisco-rtp failed with network delay jitter

Resolved caveats:

CSCdx66831—G.726 interop w/non-Cisco GW shows misordered 4-bit samples in power load

CSCdy01832—Clippings on G.723 annex codecs

CSCea06347—Fax relay does not work with G.168 echo canceller (ECAN) and G.729 codec

CSCdu10530—Implement G.711 Annex I PLC for all voice platforms

CSCea05647—tone_detect message does not report ON/OFF status for operator int

CSCeb12186—Idle pattern on DS-0 trunk is 0x55 instead of 0x7F

CSCea41229—Digits playback to originating side when terminating side answers

CSCea20558—DSP takes longer to switch to voice mode after a fax relay

CSCeb12688—echo_canceller_control DSP message is ignored with extended ECAN

CSCeb27126—DSP channel return non-zero processes ID for tone_detect message

CSCdz69094—Low speed modem connection fails

CSCeb37276—DSP ignores echo_canceller_cotrol message (msgID=66)

CSCuk44354—DTMF tones are not completely stripped

CSCin42579—%DSM-3-DSP_TIMEOUT message is seen on shut/no shut

CSCea82502—DSP timeout w/ fax relay on G.168 ECAN in unrestricted mode

CSCeb58953—Loud click heard at start of G.729 voice call

CSCeb64447—Modem passthrough playout dilation for improved CSR

CSCeb72247—DSP_timeout on c549.hc w/basic voice call (Ditech restriction)

CSCeb74504—DSPware ignores cc field in RTP header

CSCuk44825—Voice path suppression after DTMF generation causes Octelnet failure

CSCeb83964—CM tone detection fails, no MR transition

CSCea93587—VISM loses DTMF digits when on time is less than 45 msec

CSCec04911—Encap configuration for fax codec

CSCuk43338—ST. Conference call quality is intermittently bad

CSCec33022—Poor voice quality when playout-delay value is set more than 120 ms.

CSCeb43583—RFC 2833 end-of-tone packet lost, tone is extended past 20s on Cisco AS5300

CSCeb77799—Comfort-noise is not generated

CSCeb60279—Inconsistent NLP noise generation for NM-HDA FXO

CSCed26884—G.726 IETF coding type could result in DSP crash

CSCed28798—Router cannot get back to voice mode after OGW & TGW upspeed to MP

CSCec14099—Failure to identify DTMF tone

CSCec76245—2833 volume always coded 1f when it rx DTMF power below -31dBm

CSCeb35737—DSP: Jitter buffer misbehaves during burst of traffic.

CSCee17298—When comfort noise is enabled, there are intermittent silence

CSCec00044—HPI-3-CODEC_NOT_LOADED, DSP_alarm, tracebacks during fax-relay calls

CSCec80085—T38 fax relay seeing packet loss with defauly playout delay

CSCee40256—DTMF causes packet loss and distortion

CSCee64662—Noisy audio occurs in certain timeslots of NM-HDV module

CSCee77301—4.3.17 dspware fails delay requirement for PBX2 certification

CSCea89620—Onramp fax failed over E1-R2 signal

Cisco VCWare 11.32 with Cisco DSPWare 4.1.32

12.3(3), 12.3(5), and 12.(6)

Supported Feature Sets for Cisco VCWare 11.32

c542-based All Codecs feature set, Cisco part number: VC-SWS-11.32.

Supports G.711, G.729, G.726, G.723.1, G.728, GSMFR, GSMEFR, and fax relay

File name: vcw-vfc-mz.c542.11.32.bin

c549-based All Codecs feature set, Cisco part number: VC-SWA-11.32.

Supports G.711, G.729, G.726, G.723.1, G.728, GSMFR, GSMEFR, and fax relay

File name: vcw-vfc-mz.c549.hc.11.32.bin

Caveats

Unresolved caveats:

CSCdx66831—G.726 interoperability with non-Cisco GW shows misordered 4-bit samples in payload

CSCeb12688—echo_canceller_control DSP message is ignored with extended echo canceller

CSCdy01832—Clipping found on G.723 annex codecs

CSCuk43338—ST. Conference Call quality is bad intermittently

CSCea06347—Fax relay does not work with the extended echo canceller

CSCea22571—DTMF Relay cisco-rtp failed with network delay jitter

CSCea20558—DSP takes longer time to switch to voice mode after a fax-relay

CSCdz69094—Low Speed Modem connection fails

CSCea05647—tone_detect message does not report ON/OFF status for operator int

CSCeb12186—Idle pattern on ds0 trunk is 0x55 instead of 0x7F

CSCuk44354—DTMF tones not completely stripped

CSCea41229—Digits playback to Originating side when Terminating side answers

CSCeb64447—Modem passthrough playout dilation for improved CSR

Resolved caveats:

CSCeb37276—DSP ignores echo_canceller_cotrol message (msgID=66)

CSCea82502—DSP timeout w/ fax relay on new EB unrestricted mode

Cisco VCWare 11.31 with Cisco DSPWare 4.1.31

12.2(15)T

Supported Feature Sets for Cisco VCWare 11.31

c542-based All Codecs feature set, Cisco part number: VC-SWS-11.31.

Supports G.711, G.729, G.726, G.723.1, G.728, GSMFR, GSMEFR, and fax relay

File name: vcw-vfc-mz.c542.11.31.bin

c549-based All Codecs feature set, Cisco part number: VC-SWA-11.31.

Supports G.711, G.729, G.726, G.723.1, G.728, GSMFR, GSMEFR, and fax relay

File name: vcw-vfc-mz.c549.hc.11.31.bin

Caveats

Unresolved caveats:

CSCdx66831—G.726 interoperability with non-Cisco GW shows misordered 4-bit samples in payload

CSCeb12688—echo_canceller_control DSP message is ignored with extended echo canceller

CSCdy01832—Clipping found on G.723 annex codecs

CSCea06347—Fax relay does not work with the extended echo canceller

CSCdv78915—Crosstalk problem

CSCea22571—DTMF Relay cisco-rtp failed with network delay jitter

Cisco VCWare 11.30 with Cisco DSPWare 4.1.30

12.2(13)T5

Supported Feature Sets for Cisco VCWare 11.30

c542-based All Codecs feature set, Cisco part number: VC-SWS-11.30.

Supports G.711, G.729, G.726, G.723.1, G.728, GSMFR, GSMEFR, and fax relay

File name: vcw-vfc-mz.c542.11.30.bin

c549-based All Codecs feature set, Cisco part number: VC-SWA-11.30.

Supports G.711, G.729, G.726, G.723.1, G.728, GSMFR, GSMEFR, and fax relay

File name: vcw-vfc-mz.c549.hc.11.30.bin

Caveats

Resolved caveats:

CSCdw81343—DBM level reporting incorrectly with enhanced echo canceller

CSCdr65044—G.728 voice quality poor; ECC set is less than 32ms impedance

CSCdy65576—DSP ignores messages sent to it while it is in the wrong mode

CSCea34825—DSP debugger to do MIPS measurement and PCM data dump

CSCea20402—HPI-3-CODEC-_NOT_LOADED:DSP timeout on c549.hc (Ditech restriction)

CSCea44970—Low throughput in Modem Relay due to retransmit counter error

CSCdz83759—voip:modem passthrough fails to detect VFC modem tone

CSCea41737—GSMEFR and G.723a SID frames not processed

CSCea49440—Background noise estimates not always accurate

CSCuk38450—Fix dejitter updating problem with out-of-sequence packets

CSCea85074—M-bit is set during quick switchover to modem passthrough

CSCdz75087—G.728 codec voice quality is bad on the Cisco AS5300 C542 when echo cancel equals 32ms

CSCea04031—Pulse dialing on digital voice interfaces broken echo cancellation feature

   

Unresolved caveats:

CSCdx66831—G.726 interoperability with non-Cisco GW shows misordered 4-bit samples in payload

CSCeb12688—echo_canceller_control DSP message is ignored with extended echo canceller

CSCdy01832—Clipping found on G.723 annex codecs

CSCea06347—Fax relay does not work with the extended echo canceller

CSCdv78915—Crosstalk problem

CSCea22571—DTMF Relay cisco-rtp failed with network delay jitter

Cisco VCWare 11.28 with Cisco DSPWare 4.1.28

12.2(13)T3, 12.2(13)T4, 12.2(15)T, 12.2(15)T1 and T2, and 12.3(1) mainline

Supported Feature Sets for Cisco VCWare 11.28

c542-based All Codecs feature set, Cisco part number: VC-SWS-11.28.

Supports G.711, G.729, G.726, G.723.1, G.728, GSMFR, GSMEFR, and fax relay

File name: vcw-vfc-mz.c542.11.28.bin

c549-based All Codecs feature set, Cisco part number: VC-SWA-11.28.

Supports G.711, G.729, G.726, G.723.1, G.728, GSMFR, GSMEFR, and fax relay

File name: vcw-vfc-mz.c549.hc.11.28.bin

Caveats

Resolved caveats:

CSCdz14657—Tone detector performance degrades when single tone generation is configured

CSCdz32122—Cisco AS5300 DTMF relay NTE packets not setting marker bit

CSCdz33566—Idle channel suppression failing after alarms

CSCdy31058—VTSP-3-DSP_TIMEOUT during T.38 fax calls VTSP-3-DSPALARM

Unresolved caveats:

CSCdy01832—Clipping found on G.723 annex codecs

CSCdr65044—G.728 voice quality poor. ECC set is less than 32ms impedance

CSCea06347—Fax relay does not work with the extended echo cancellation feature

Cisco VCWare 11.26 with Cisco DSPWare 4.1.26

12.2(13)T

Supported Feature Sets for Cisco VCWare 11.26

c542-based All Codecs feature set, Cisco part number: VC-SWS-11.26.

Supports G.711, G.729, G.726, G.723.1, G.728, GSMFR, GSMEFR, and fax relay

File name: vcw-vfc-mz.c542.11.26.bin

c549-based All Codecs feature set, Cisco part number: VC-SWA-11.26.

Supports G.711, G.729, G.726, G.723.1, G.728, GSMFR, GSMEFR, and fax relay

File name: vcw-vfc-mz.c549.hc.11.26.bin

Caveats

Resolved caveats:

CSCdy32316—Cisco VCWare 10.26:ping DSP command does not work properly.

CSCdy87334—Fax relay calls cause DSP errors and mutes if modem passthru configuration

CSCdx83936—Image 4.0.26 5300 c542 codec G.728 voice quality not good

CSCdy05188—Concealment broken for G.711ulaw/G.711alaw codecs

CSCdv71641—DSP serial port reset needed

CSCdy68011—Cannot switch to modem relay with loud CM tones

CSCdw49906—With VAD enabled, comfort noise ramps up and down

CSCdx80541—H.245-signal dtmf-relay failures in a mixed feature environment

CSCdx20362—Cisco AS5300 call hang/failures due to VTSP-3-DSP_TIMEOUT on Event=0x6

CSCdx42831—Modem drain event occurs when early packet received

CSCdx57870—CSR drops to lower 90s when using G.726 codec

CSCdw86126—The HiWaterPlayoutDelay value goes down

Unresolved caveats:

CSCdv71475— Cisco AS5300 DTMF test failure 1% on c549 hc, mc, and c542

CSCdy01832—Clipping on G.723 annex codecs

CSCdx85545—10% COT TEST failure

Cisco VCWare 10.27 with Cisco DSPWare 4.0.27

Cisco IOS Release 12.2(11)T5

Supported Feature Sets for Cisco VCWare 10.27

c542-based All Codecs feature set, Cisco part number: VC-SWS-10.27.

Supports G.711, G.729, G.726, G.723.1, G.728, GSMFR, GSMEFR, and fax relay

File name: vcw-vfc-mz.c542.10.27.bin

c549-based All Codecs feature set, Cisco part number: VC-SWA-10.27.

Supports G.711, G.729, G.726, G.723.1, G.728, GSMFR, GSMEFR, and fax relay

File name: vcw-vfc-mz.c549.hc.10.27.bin

Caveats

Resolved caveats:

CSCdw86126—The HiWaterPlayoutDelay value goes down

CSCdx80541—H245 signal DTMF-relay failures in a mixed feature

CSCdy31058—VTSP-3-DSP_TIMEOUT occurs during T.38 fax calls and issues VTSP-3 DSPALARM

CSCdx83936—Cisco AS5300 C542 codec G.728 voice quality not good

CSCdy05188—IP impaired PAMS scores low for G.711ulaw and G.711alaw codecs

CSCdx57870—CSR drops to lower 90s when using G.726 codec

CSCdy68011—Cannot switch to modem relay with loud CM tones (DSPWare image 4.0.26)

CSCdw49906—With VAD enabled, comfort noise ramps up and down

CSCdz14657—Tone detector performance degrades when single tone generation configured

Unresolved caveats:

CSCdr65044—G.728 voice quality is poor—ECC set to less than 32ms improves voice quality

CSCdy01832—Clipping occurs on G.723 annex codecs

Cisco VCWare 10.26a with Cisco DSPWare 4.0.26

12.2(11)T

Supported Feature Sets for Cisco VCWare 10.26a

c542-based All Codecs feature set, Cisco part number: VC-SWS-10.26a.

Supports G.711, G.729, G.726, G.723.1, G.728, GSMFR, GSMEFR, and fax relay

File name: vcw-vfc-mz.c542.10.26a.bin

c549-based All Codecs feature set, Cisco part number: VC-SWA-10.26a.

Supports G.711, G.729, G.726, G.723.1, G.728, GSMFR, GSMEFR, and fax relay

File name: vcw-vfc-mz.c549.hc.10.26a.bin

Caveats

Resolved caveats:

CSCdx81796—T.38 Fax disconnect delay between Cisco AS5400 and Cisco AS5300

CSCdx20362—Cisco AS5300 call hang/failure due to VTSP-3-DSP_TIMEOUT on Event=0x6

CSCdy32316—In Cisco VCWare, 10.26:ping dsp command does not work properly

CSCdy14928—3-way calling failed at second time with alarm indication

Unresolved caveats:

CSCdx83936—Cisco AS5300 c542 codec G.728 voice quality not good

CSCdr65044—G.728 voice quality is poor—ECC set < 32ms improves voice quality

CSCdv71475— Cisco AS5300 DTMF test failure 1% on c549 hc, mc and c542

CSCdy05188—IP Impaired PAMS scores low for G.711ulaw/G.711alaw codecs

CSCdx80541—h245-signal dtmf-relay failures in a mixed feature

CSCdw86126—The HiWaterPlayoutDelay value goes down

CSCdx57870—CSR drops to lower 90s when using G.726 codec

CSCdy01832—Clipping on G.723 annex codecs

CSCdx85545—10% COT TEST failure

Cisco VCWare 9.19 with Cisco DSPWare 3.6.15

12.2(2)XB (all images)

Supported Feature Sets for Cisco VCWare 9.19

c542-based All Codecs feature set, Cisco part number: VC-SWS-9.19.

Supports G.711, G.729, G.726, G.723.1, G.728, GSMFR, GSMEFR, and fax relay

File name: vcw-vfc-mz.c542.9.19.bin

c549-based All Codecs feature set, Cisco part number: VC-SWA-9.19.

Supports G.711, G.729, G.726, G.723.1, G.728, GSMFR, GSMEFR, and fax relay

File name: vcw-vfc-mz.c549.hc.9.19.bin

Caveats

Resolved caveats:

CSCdt49066—DSPs randomly go down and are unavailable for calls

CSCdu81671—Possible payload type corruption w/NTE DTMF relay.

CSCdr37862—Fax relay debugs do not appear

CSCdu53333—DSP does not respond

CSCdv16291—Unable to change byte size on GSMEFR

CSCdv05965—DSPRM FAX/VOICE Set Codec (call mode=0) error during fax call

CSCdu31155—DTMF relay fails with more than one call

Unresolved caveats:

CSCdr65044—G.728 voice quality is poor. ECC set < 32ms improves voice quality

CSCdv71641—DSP serial port reset needed

CSCdv71475—Image 3.6.14 5300 DTMF test failure 1% on c549 hc, mc and c542

CSCdw21528—Need additional control code for VAD on DSPs

Cisco VCWare 9.08a with Cisco DSPWare 3.6.6a

12.2(2)XA (all images)

Supported Feature Sets for Cisco VCWare 9.08a

c542-based All Codecs feature set, Cisco part number: VC-SWS-9.08.

Supports G.711, G.729, G.726, G.723.1, G.728, GSMFR, GSMEFR, and fax relay

File name: vcw-vfc-mz.c542.9.08a.bin

c549-based All Codecs feature set, Cisco part number: VC-SWA-9.08.

Supports G.711, G.729, G.726, G.723.1, G.728, GSMFR, GSMEFR, and fax relay

File name: vcw-vfc-mz.c549.hc.9.08a.bin

Caveats

Resolved caveats:

CSCdu13520—Hairpin IVR calls cause severe packet drops in Cisco AS5300 DSPs

Unresolved caveats:

CSCdr65044—G.728 voice quality poor. ECC set < 32ms improves voice quality

CSCdu31155—DTMF relay fails with more than one call

Cisco VCWare 8.11 with Cisco DSPWare 3.5.15

12.1(5)XM
(all images)1

Supported Feature Sets for Cisco VCWare 8.11

c542-based All Codecs feature set, Cisco part number: VC-SWS-8.11.

Supports G.711, G.729, G.726, G.723.1, G.728, GSMFR, GSMEFR, and fax relay

File name: vcw-vfc-mz.c542.8.11.bin

c549-based All Codecs feature set, Cisco part number: VC-SWA-8.11.

Supports G.711, G.729, G.726, G.723.1, G.728, GSMFR, GSMEFR, and fax relay

File name: vcw-vfc-mz.c549.hc.8.11.bin

Note VCWare 8.xx does not support ATM, FRF11, Caller ID, or 3-way conferencing.

Caveats

Resolved caveats:

CSCds05104—DTMF tones are not recognized properly

CSCds89787—DSP interrupt not being able to be cleared after host interrupts

CSCdt26146—DTMF relay causes lost packets counter to increment

CSCdt03504—Very large delay reported in fax call stats

CSCdt62978—Transcoding: Cannot make call between G.711ulaw and G.711Alaw

Unresolved caveats:

CSCdr65044—G.728 voice quality poor. ECC set to less than 32 ms improves voice quality

Cisco VCWare 7.44 with Cisco DSPWare 3.4.55

12.2(13)a, 12.2(16), and 12.2(16)a

Supported Feature Sets for Cisco VCWare 7.44

c542-based All Codecs feature set, Cisco part number: VC-SWS-7.44.

Supports G.711, G.729, G.726, G.723.1, G.728, GSMFR, GSMEFR, and fax relay

File name: vcw-vfc-mz.c542.7.44.bin

c549-based All Codecs feature set, Cisco part number: VC-SWA-7.44.

Supports G.711, G.729, G.726, G.723.1, G.728, GSMFR, GSMEFR, and fax relay

File name: vcw-vfc-mz.c549.hc.7.44.bin

Caveats

Resolved caveats:

CSCdx81796—Customer T.38 fax disconnect delay between Cisco AS5400 and Cisco AS5300

CSCdx20362—Cisco AS5300 call hang and failure due to VTSP-3-DSP_TIMEOUT on Event=0x6

CSCdx57870—CSR drops to lower 90s when using G.726 codec

CSCdz46237—G.729-to-G.723 switchover DSP problem

CSCdz27990— Multiple RFC2833 event packets sent for DTMF tones

CSCdy31058—VTSP-3-DSP_TIMEOUT during T.38 Fax Calls VTSP-3-DSPALARM

CSCdu53872 —Carlos6: Could not send fax of huge density on onramp testing—change 6 minute timer to 12 minutes to allow for faxing of high density documents

CSCdw86126—The HiWaterPlayoutDelay value goes down

CSCdx45294—Tx Vox Duration (in ms): is off by a factor of 10 in show voice call x/y:z.t

CSCdx83936—Image 4.0.26 5300 c542 codec G.728 voice quality not good

CSCdw60702—Need DSP code to make noise threshold configurable

CSCdv71475—Cisco AS5300 DTMF test failure—1% on c549 hc, c549 hcmc, and c542

Unresolved caveats:

CSCdr65044—G.728 voice quality is poor—ECC set to less than 32ms improves voice quality

CSCea04706—Dangling DSP on Cisco AS5300—DSP resource recovery

Cisco VCWare 7.42 with Cisco DSPWare 3.4.53

12.2(13)

Supported Feature Sets for Cisco VCWare 7.42

c542-based All Codecs feature set, Cisco part number: VC-SWS-7.42.

Supports G.711, G.729, G.726, G.723.1, G.728, GSMFR, GSMEFR, and fax relay

File name: vcw-vfc-mz.c542.7.42.bin

c549-based All Codecs feature set, Cisco part number: VC-SWA-7.42.

Supports G.711, G.729, G.726, G.723.1, G.728, GSMFR, GSMEFR, and fax relay

File name: vcw-vfc-mz.c549.hc.7.42.bin

Caveats

Resolved caveats:

CSCdx81796—Customer T.38 fax disconnect delay between Cisco AS5400 and Cisco AS5300

CSCdx20362—Cisco AS5300 call hang and failure due to VTSP-3-DSP_TIMEOUT on Event=0x6

CSCdx57870—CSR drops to lower 90s when using G.726 codec

CSCdu53872—Could not send fax of huge density on onramp testing

CSCdw86126—The HiWaterPlayoutDelay value goes down

CSCdx69650—Fax Relay:Change EflagStartTimer value

Unresolved caveats:

CSCdy31058—VTSP-3-DSP_TIMEOUT during T.38 fax calls VTSP-3-DSPALARM

CSCdz27990—Multiple RFC2833 event packets sent for DTMF tones

CSCdz75087—G.728 codec voice quality is bad on Cisco AS5300 C542 when Echo Cancel=32ms

Cisco VCWare 7.41 with Cisco DSPWare 3.4.52

12.2(12)

Supported Feature Sets for Cisco VCWare 7.41

c542-based All Codecs feature set, Cisco part number: VC-SWS-7.41.

Supports G.711, G.729, G.726, G.723.1, G.728, GSMFR, GSMEFR, and fax relay

File name: vcw-vfc-mz.c542.7.41.bin

c549-based All Codecs feature set, Cisco part number: VC-SWA-7.41.

Supports G.711, G.729, G.726, G.723.1, G.728, GSMFR, GSMEFR, and fax relay

File name: vcw-vfc-mz.c549.hc.7.41.bin

Caveats

Resolved caveats:

CSCdw71450—Echo for first 5 seconds of call with ecan coverage 32ms and ERL 17dB

CSCdv88794—Failure to training sequence for some fax machines

CSCdx13786—G.728 codec has intermittent distortion during call

Unresolved caveats:

CSCdx81796—Customer T.38 fax disconnect delay between Cisco AS5400 and Cisco AS5300

CSCdx20362—Cisco AS5300 call hang and failure due to VTSP-3-DSP_TIMEOUT on Event=0x6

CSCdx57870—CSR drops to lower 90s when using G.726 codec

CSCdr65044—G.728 voice quality is poor—ECC set < 32ms improves voice quality

CSCdv7147—Cisco AS5300 DTMF test failure—1% on c549 hc, c549 hcmc, and c542

Cisco VCWare 7.40 with Cisco DSPWare 3.4.51

12.2(10)

Supported Feature Sets for Cisco VCWare 7.40

c542-based All Codecs feature set, Cisco part number: VC-SWS-7.40.

Supports G.711, G.729, G.726, G.723.1, G.728, GSMFR, GSMEFR, and fax relay

File name: vcw-vfc-mz.c542.7.40.bin

c549-based All Codecs feature set, Cisco part number: VC-SWA-7.40.

Supports G.711, G.729, G.726, G.723.1, G.728, GSMFR, GSMEFR, and fax relay

File name: vcw-vfc-mz.c549.hc.7.40.bin

Note Cisco VCware version 7.40 used with Cisco IOS Release 12.2(10), and Cisco IOS Release 12.2(11)T used with Cisco VCWare version 10.26a support the Cisco VCWare Version Checker feature, which delivers a compatibility warning at bootup and when using the show vfc version vcware and show vfc version dspware commands. See the "Cisco VCWare Version Checker Warning Output" section for more information.

Caveats

Resolved caveats:

CSCdw55474—VTSP-3-DSP_TIMOUT

CSCdw49906—With VAD enabled, comfort noise ramps up and down

CSCdv71641—DSP serial port reset needed

CSCdx06369—DSP timeout

Unresolved Caveats:

CSCdr65044—G.728 voice quality is poor. ECC set < 32ms improves voice quality

CSCdv7147—Cisco AS55300 DTMF test failure, 1% on c549 hc, mc and c542

Cisco VCWare 7.39 with Cisco DSPWare 3.4.50

12.2(7)
(all images)

Supported Feature Sets for Cisco VCWare 7.39

c542-based All Codecs feature set, Cisco part number: VC-SWS-7.39.

Supports G.711, G.729, G.726, G.723.1, G.728, GSMFR, GSMEFR, and fax relay

File name: vcw-vfc-mz.c542.7.39.bin

c549-based All Codecs feature set, Cisco part number: VC-SWA-7.39.

Supports G.711, G.729, G.726, G.723.1, G.728, GSMFR, GSMEFR, and fax relay

File name: vcw-vfc-mz.c549.hc.7.39.bin

Caveats

Resolved caveats:

CSCdw21165—Spurious voice packets produced with multicast hoot & holler

CSCdv60706—Voice quality degrades with G.726r32 and 32msec echo-cancel coverage

Unresolved caveats:

CSCdr65044—G.728 voice quality poor. ECC set < 32ms improves voice quality

Cisco VCWare 7.38 with Cisco DSPWare 3.4.49

12.2(6)

Supported Feature Sets for Cisco VCWare 7.38

c542-based All Codecs feature set, Cisco part number: VC-SWS-7.38.

Supports G.711, G.729, G.726, G.723.1, G.728, GSMFR, GSMEFR, and fax relay

File name: vcw-vfc-mz.c542.7.38.bin

c549-based All Codecs feature set, Cisco part number: VC-SWA-7.38.

Supports G.711, G.729, G.726, G.723.1, G.728, GSMFR, GSMEFR, and fax relay

File name: vcw-vfc-mz.c549.hc.7.38.bin

Caveats

Resolved caveats:

CSCdu77495—With DTMF relay in H.323 mode, DTMF regenerated in wrong power level

CSCdu80453—Output attenuation -6 through 0 does not display dB levels correctly

CSCdv16291—Unable to change byte size on GSMEFR

CSCdu53333—DSP does not respond; seeing %VTSP-3-DSP_TIMEOUT

Unresolved caveats:

CSCdt09085—Interrupted answer tone during fax transmission

CSCdr65044—G.728Voice quality is poor. ECC set < 32ms improves voice quality

Cisco VCWare 7.36 with Cisco DSPWare 3.4.47

12.2(5)

Supported Feature Sets for Cisco VCWare 7.36

c542-based All Codecs feature set, Cisco part number: VC-SWS-7.36.

Supports G.711, G.729, G.726, G.723.1, G.728, GSMFR, GSMEFR, and fax relay

File name: vcw-vfc-mz.c542.7.36.bin

c549-based All Codecs feature set, Cisco part number: VC-SWA-7.36.

Supports G.711, G.729, G.726, G.723.1, G.728, GSMFR, GSMEFR, and fax relay

File name: vcw-vfc-mz.c549.hc.7.36.bin

Caveats

Resolved caveats:

CSCdu15386—Playout parameters are not reset when switching to new SSRC

CSCdu31261—Aggressive VAD should be configurable

Unresolved caveats:

CSCdu53333—DSP does not respond; seeing %VTSP-3-DSP_TIMEOUT

CSCdt09085—Interrupted answer tone during fax transmission

CSCdr65044—G.728Voice quality is poor. ECC set < 32ms improves voice quality

Cisco VCWare 7.35 with Cisco DSPWare 3.4.46

12.2(3)

Supported Feature Sets for Cisco VCWare 7.35

c542-based All Codecs feature set, Cisco part number: VC-SWS-7.35.

Supports G.711, G.729, G.726, G.723.1, G.728, GSMFR, GSMEFR, and fax relay

File name: vcw-vfc-mz.c542.7.35.bin

c549-based All Codecs feature set, Cisco part number: VC-SWA-7.35.

Supports G.711, G.729, G.726, G.723.1, G.728, GSMFR, GSMEFR, and fax relay

File name: vcw-vfc-mz.c549.hc.7.35.bin

Caveats

Resolved caveats:

CSCds84306—voip:cisco-rtp dtmf-relay degraded performance with 1% packet loss

CSCdt32323—Missing and out-of-sequence digits with h245-signaling

CSCdr37862—Fax relay bugs do not appear

CSCdt30863—GSMEFR codec poor voice quality with duplicate and out of order packets

CSCdt32349—Adaptive playout buffer trouble on FXS and T1 voice-port

CSCdu13520—Hairpin IVR calls cause severe packet drops in Cisco AS5300 DSPs

Unresolved caveats:

CSCdt09085—Interrupted answer tone during fax transmission

CSCdu53333—DSP does not respond; seeing %VTSP-3-DSP_TIMEOUT

CSCdr65044—G.728Voice quality is poor. ECC set < 32ms improves voice quality

Cisco VCWare 7.32 with Cisco DSPWare 3.4.43

12.2(1), 12.2(1a), 12.1(3a)XI7

Supported Feature Sets for Cisco VCWare 7.32

c542-based All Codecs feature set, Cisco part number: VC-SWS-7.32.

Supports G.711, G.729, G.726, G.723.1, G.728, GSMFR, GSMEFR, and fax relay

File name: vcw-vfc-mz.c542.7.32.bin

c549-based All Codecs feature set, Cisco part number: VC-SWA-7.32.

Supports G.711, G.729, G.726, G.723.1, G.728, GSMFR, GSMEFR, and fax relay

File name: vcw-vfc-mz.c549.hc.7.32.bin

Caveats

Resolved caveats:

CSCdt49066—DSPs randomly go down and are unavailable for calls

CSCdu03931—Forward digits not forwarding beyond 10 digits

CSCdt26146—DTMF-RELAY causes lost packets counters to increment

CSCds76547—Poor voice quality with VAD and SID.

Unresolved caveats:

CSCdu53333—DSP does not respond; seeing %VTSP-3-DSP_TIMEOUT

CSCdr65044—G.728Voice quality is poor. ECC set < 32ms improves voice quality

Cisco VCWare 7.23 with Cisco DSPWare 3.4.35

12.1(2)XH, 12.1(3)T, 12.1(5)T

Supported Feature Sets for Cisco VCWare 7.23

c542-based All Codecs feature set, Cisco part number: VC-SWS-7.0.

Supports G.711, G.729, G.726, G.723.1,and G.728.

File name: vcw-vfc-mz.c542.7.23.bin

c549-based All Codecs feature set, Cisco part number: VC-SWA-7.0.

Supports All Codecs.

File name: vcw-vfc-mz.c549.hc.7.23.bin

Caveats

Resolved caveats:

CSCdr98104—Adding GSMFR and GSMEFR codecs (required for Cisco IOS software release 12.1(5)T)

CSCdr60346—Report RTP timestamp in get_tx_stats message

CSCdr94841—Poor voice quality due to adaptive de-jitter buffer not coping

Unresolved caveats:

CSCdu53333—DSP does not respond; seeing %VTSP-3-DSP_TIMEOUT

CSCdr65044—G.728 voice quality is poor. ECC set < 32ms improves voice quality.

Cisco VCWare 7.16 with Cisco DSPWare 3.4.27

12.1(3)XI

Supported Feature Sets for Cisco VCWare 7.16

c542-based All Codecs feature set, Cisco part number: VC-SWS-7.0.

Supports G.711, G.729, G.726, G.723.1,and G.728.

File name: vcw-vfc-mz.c542.7.16.bin

c549-based All Codecs feature set, Cisco part number: VC-SWA-7.0.

Supports All Codecs.

File name: vcw-vfc-mz.c549.hc.7.16.bin

Caveats

Resolved caveats:

CSCdr72821—Voice and fax calls not possible on the same DSP

CSCdr84411—NSE dtmf-relay:* and # mapped to wrong DTMF event value

Unresolved caveats:

CSCdu53333—DSP does not respond; seeing %VTSP-3-DSP_TIMEOUT

CSCdr65044—G.728 voice quality is poor. ECC set < 32ms improves voice quality

Cisco VCWare 6.08 with Cisco DSPWare 3.3.13

12.1(2)T, 12.1(2a)T2

Supported Feature Sets for Cisco VCWare 6.08

c542-based All Codecs feature set, Cisco part number: VC-SWS-6.0.

Supports G.711, G.729, G.726, G.723.1, G.728, and fax relay

File name: vcw-vfc-mz.c542.6.08.bin

c549-based All Codecs feature set, Cisco part number: VC-SWA-6.0.

Supports G.711, G.729, G.726, G.723.1, G.728, and fax relay

File name: vcw-vfc-mz.c549.hc.6.08.bin

Caveats

None

Cisco VCWare 5.12 with Cisco DSPWare 3.2.18

12.0(6)T, 12.0(7)T, 12.1(1), 12.1(1a)T1, 12.1(2a), 12.1(1)AA1, 12.1(1)T, 12.1(2a)AA, 12.1(3), 12.1(3)AA, 12.1(4)AA, 12.1(7)T

Supported Feature Sets for Cisco VCWare 5.12

c542-based All Codecs feature set, Cisco part number: VC-SWS-5.1.

Supports G.711, G.729, G.726, G.723.1, G.728, and fax relay

File name: vcw-vfc-mz.c542.5.12.bin

c549-based All Codecs feature set, Cisco part number: VC-SWA-5.1.

Supports G.711, G.729, G.726, G.723.1, G.728, and fax relay

File name: vcw-vfc-mz.c549.hc.5.12.bin

Caveats

None

Cisco VCWare 5.09 with Cisco DSPWare 3.2.17

12.0(7)XR2

Supported Feature Sets for Cisco VCWare 5.09

c542-based All Codecs feature set, Cisco part number: VC-SWS-5.0.

Supports G.711, G.729, G.726, G.723.1, G.728, and fax relay

File name: vcw-vfc-mz.c542.5.09.bin

c549-based All Codecs feature set, Cisco part number: VC-SWA-5.0.

Supports G.711, G.729, G.726, G.723.1, G.728, and fax relay

File name: vcw-vfc-mz.c549.hc.5.09.bin

Caveats

None

Cisco VCWare 4.10 with Cisco DSPWare 3.1.10

12.0(4)XH1, 12.0(6)T, 12.0(7)T

Supported Feature Sets for Cisco VCWare 4.10

VCWare 4.10 is released in 2 versions:

c549-based All Codecs feature set, Cisco part number: VC-SWA-4.10.

Supports G.711, G.729, G.726, G.723.1, G.728, and fax relay

File name: vcw-vfc-mz.c549.hc.4.10.bin

c542-based All Codecs feature set, Cisco part number: VC-SWS-4.10.

Supports G.711, G.729, G.726, G.723.1, G.728, and fax relay

File name: vcw-vfc-mz.c542.4.10.bin

Caveats

None

Cisco VCWare 4.04 with Cisco DSPWare 3.1.7

12.0(4)XH, 12.0(5)T2, 12.0(7)T only

New Features for Cisco VCWare 4.04

Support for c549-based DSP modules and c542-based DSP modules with two separate VCWare images.

Caveats

None

12.0(2)XH only

New Features for Cisco VCWare 4.04 with 12.0(2)XH

Support for High-Density voice cards (TI c549-based DSP Modules, p/n AS53-VOXD) and adds new codecs, including G.723.1.

Caveats

None

Cisco VCWare 2.52 with Cisco DSPWare 2.3(3)

11.3(8)NA1

New Features for Cisco VCWare 2.52

Improved comfort noise functionality. For TI c542-based DSP Modules, p/n AS53-6VOX.

Caveats

None

Cisco VCWare 2.4 with Cisco DSPWare 2.3(3)

11.3(6)NA2 through 11.3(10)NA. Do not use with prior releases of 11.3NA.

New Features for Cisco VCWare 2.4

E1/R2, MFC/R2 support.

Caveats

None

Cisco VCWare 1.0

11.3(2)NA to 11.3(5)NA

Initial Release Cisco VCWare 1.0

T1 CAS support.

Caveats

None

1 The Cisco AS5300 requires 128MB of memory for systems using Cisco IOS Release12.1(5)T and later releases.


Cisco VCWare Part Numbers

The following table contains Cisco VCWare versions and part numbers.

Table 2 Cisco VCWare Releases 

Cisco VCWare
Product Name
Spare Product Name 1
Image Name

11.41a

VC-SWS-11.41a

VC-SWS-11.41a=

vcw-vfc-mz.c542.11.41a

11.41a

VC-SWA-11.41a

VC-SWA-11.41a=

vcw-vfc-mz.c549.hc.11.41a

11.41

VC-SWS-11.41

VC-SWS-11.41=

vcw-vfc-mz.c542.11.41

11.41

VC-SWA-11.41

VC-SWA-11.41=

vcw-vfc-mz.c549.hc.11.41

11.32

VC-SWS-11.32

VC-SWS-11.32=

vcw-vfc-mz.c542.11.32

11.32

VC-SWA-11.32

VC-SWA-11.32=

vcw-vfc-mz.c549.hc.11.32

11.31

VC-SWS-11.31

VC-SWS-11.31=

vcw-vfc-mz.c542.11.31

11.31

VC-SWA-11.31

VC-SWA-11.31=

vcw-vfc-mz.c549.hc.11.31

11.30

VC-SWS-11.30

VC-SWS-11.30=

vcw-vfc-mz.c542.11.30

11.30

VC-SWA-11.30

VC-SWA-11.30=

vcw-vfc-mz.c549.hc.11.30

11.28

VC-SWS-11.28

VC-SWS-11.28=

vcw-vfc-mz.c542.11.28

11.28

VC-SWA-11.28

VC-SWA-11.28=

vcw-vfc-mz.c549.hc.11.28

11.26

VC-SWS-11.26

VC-SWS-11.26=

vcw-vfc-mz.c542.11.26

11.26

VC-SWA-11.26

VC-SWA-11.26=

vcw-vfc-mz.c549.hc.11.26

10.27

VC-SWS-10.27

VC-SWS-10.27=

vcw-vfc-mz.c542.10.27

10.27

VC-SWA-10.27

VC-SWA-10.27=

vcw-vfc-mz.c549.hc.10.27

10.26a

VC-SWS-10.26a

VC-SWS-10.26a=

vcw-vfc-mz.c542.10.26a

10.26a

VC-SWA-10.26a

VC-SWA-10.26a=

vcw-vfc-mz.c549.hc.10.26a

9.19

VC-SWS-9.19

VC-SWS-9.19=

vcw-vfc-mz.c542.9.19

9.19

VC-SWA-9.19

VC-SWA-9.19=

vcw-vfc-mz.c549.hc.9.19

9.08a

VC-SWS-9.08a

VC-SWS-9.08a=

vcw-vfc-mz.c542.9.08a

9.08a

VC-SWA-9.08a

VC-SWA-9.08a=

vcw-vfc-mz.c549.hc.9.08a

8.11

VC-SWS-8.11

VC-SWS-8.11=

vcw-vfc-mz.c542.nm.8.11

8.11

VC-SWA-8.11

VC-SWA-8.11=

vcw-vfc-mz.c549.hc.nm.8.11

7.44

VC-SWA-7.44

VC-SWA-7.44=

vcw-vfc-mz.c542.7.44

7.44

VC-SWS-7.44

VC-SWS-7.44=

vcw-vfc-mz.c549.hc.7.44

7.42

VC-SWA-7.42

VC-SWA-7.42=

vcw-vfc-mz.c542.7.42

7.42

VC-SWS-7.42

VC-SWS-7.42=

vcw-vfc-mz.c549.hc.7.42

7.41

VC-SWA-7.41

VC-SWA-7.41=

vcw-vfc-mz.c542.7.41

7.41

VC-SWS-7.41

VC-SWS-7.41=

vcw-vfc-mz.c549.hc.7.41

7.40

VC-SWA-7.40

VC-SWA-7.40=

vcw-vfc-mz.c542.7.40

7.40

VC-SWS-7.40

VC-SWS-7.40=

vcw-vfc-mz.c549.hc.7.40

7.39

VC-SWA-7.39

VC-SWA-7.39=

vcw-vfc-mz.c542.7.39

7.39

VC-SWS-7.39

VC-SWS-7.39=

vcw-vfc-mz.c549.hc.7.39

7.38

VC-SWA-7.38

VC-SWA-7.38=

vcw-vfc-mz.c542.7.38

7.38

VC-SWS-7.38

VC-SWS-7.38=

vcw-vfc-mz.c549.hc.7.38

7.36

VC-SWA-7.36

VC-SWA-7.36=

vcw-vfc-mz.c542.7.36

7.36

VC-SWS-7.36

VC-SWS-7.36=

vcw-vfc-mz.c549.hc.7.36

7.35

VC-SWS-7.35

VC-SWS-7.35=

vcw-vfc-mz.c542.7.35

7.35

VC-SWA-7.35

VC-SWA7.-35=

vcw-vfc-mz.c549.hc.7.35

7.32

VC-SWS-7.32

VC-SWS-7.32=

vcw-vfc-mz.c542.7.32

7.32

VC-SWA-7.32

VC-SWA-7.32=

vcw-vfc-mz.c549.hc.7.32

7.23

VC-SWS-7.1

VC-SWS-7.1=

vcw-vfc-mz.c542.7.23

7.23

VC-SWA-7.1

VC-SWA-7.1=

vcw-vfc-mz.c549.hc.7.23

7.16

VC-SWS-7.0

VC-SWS-7.0=

vcw-vfc-mz.c542.7.16

7.16

VC-SWA-7.0

VC-SWA-7.0=

vcw-vfc-mz.c549.hc.7.16

6.08

VC-SWS-6.0

VC-SWS-6.0=

vcw-vfc-mz.c542.6.08

6.08

VC-SWA-6.0

VC-SWA-6.0=

vcw-vfc-mz.c549.hc.6.08

5.12

VC-SWS-5.1

VC-SWS-5.1=

vcw-vfc-mz.c542.5.12

5.12

VC-SWA-5.1

VC-SWA-5.1=

vcw-vfc-mz.c549.hc.5.12

5.09

VC-SWS-5.0

VC-SWS-5.0=

vcw-vfc-mz.c542.5.09

5.09

VC-SWA-5.0

VC-SWA-5.0=

vcw-vfc-mz.c549.hc.5.09

4.10

VC-SWS-4.10

VC-SWS-4.10=

vcw-vfc-mz.c542.4.10

4.10

VC-SWA-4.10

VC-SWA-4.10=

vcw-vfc-mz.c549.hc.4.10

4.04

VC-SWS-4.04

VC-SWS-4.04=

vcw-vfc-mz.c542.4.04

4.04

VC-SWA-4.04

VC-SWA-4.04=

vcw-vfc-mz.c549.hc.4.04

2.52

VC-SW-2.52

VC-SW-2.52=

vcw-vfc-mz.2.52

2.4

VC-SW-2.4

VC-SW-2.4=

vcw-vfc-mz.2.4

1.0

VC-SW-1.0

VC-SW-1.0=

vcw-vfc-mz.1.0

1 Spare parts for Cisco VCWare Versions 9.19, 9.15, 9.08, 8.11, 7.38, 7.36, 7.35, 7.32, and 5.1 are not available at this time.


Required Cisco IOS Plus Software Images

Cisco VCWare requires the following voice-specific Cisco IOS Plus images:

Cisco AS5300 Series IOS IP PLUS—c5300-is-mz

Cisco AS5300 Series IOS IP PLUS IPSEC 56—c5300-is56i-mz

Cisco AS5300 Series IOS ENTERPRISE PLUS—c5300-js-mz

Cisco AS5300 Series IOS ENTERPRISE IPSEC 56—c5300-js56i-mz

Restrictions

The following restrictions apply to all versions of Cisco VCWare:

High-Density voice cards and DSP modules (c549-based) cannot be in the same system as previous c542-based voice cards.

You can use Cisco VCWare in the Cisco AS5300 with Cisco MICA modems installed in the other feature card slot(s), but the equivalent configuration with Microcom modems is not supported: you cannot use VoIP and Cisco Microcom modems at the same time.

If G.711 is used for more than 100 calls, voice activity detection (VAD) must be enabled.


Note Four T1 ports translate to 96 calls, so this limit applies only to the four E1s.


The Cisco AS5300/Voice Gateway is rated to support up to two calls per second on a sustained basis. While the system does not prevent a higher call rate from being processed, the call success rate and CPU utilization can be adversely affected beyond two calls per second.

Only the Voice Cisco IOS Plus images are supported (not IP Sec images, for example). See the Required Cisco IOS Plus Software Images section for more information.

Use of the 10ms packet size (lowest value) is not supported or recommended for high volume applications or channel requirements (two T1/E1) greater than 48/60.


Note Factory default setting is 20ms packet size.


Caveats

For information about Cisco VCWare caveats listed by Cisco VCWare version, see Table 1.

For information about Cisco IOS software caveats and features, refer to the Cisco IOS Release 12.2 index and Caveats for Cisco IOS Release 12.2.

If you have an account with Cisco.com, you can use Bug Navigator II to find caveats of any severity for any Cisco software release. You can reach Bug Navigator II on Cisco.com at Service & Support: Online Technical Support: Software Bug Toolkit or at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl.

Upgrading Cisco VCWare

This section provides instructions for upgrading Voice Feature Card VCWare using a PC. If you are not in a PC environment, use the procedures as general guidelines; the steps are similar.

Use the procedures in the following sections to upgrade your Cisco VCWare:

1. Determining Your Software Release

2. Installing the TFTP Application on Your PC

3. Connecting Your PC with the Access Server

4. Establishing Console Session

5. Pinging Your PC and the Access Server

6. Identifying Voice Feature Cards

7. Replacing Firmware with Cisco VCWare in VCWare Mode or Replacing Firmware with Cisco VCWare in ROM Monitor Mode

Obtaining New Cisco VCWare Releases

Use the following link to download the latest Cisco VCWare software release:

http://www.cisco.com/cgi-bin/tablebuild.pl/vcware


Note You must have an account with Cisco.com and be logged in to download new Cisco VCWare software releases. See the "Obtaining Documentation" section for access instructions.


Determining Your Software Release

To determine the release of Cisco IOS software running on your access server, log in to the access server and enter the show version user EXEC command:

Router# show version

Cisco Internetwork Operating System Software
IOS (tm) 5300 Software (C5300-IS-MZ), Version 12.1(5)XM

The output contains additional information, including processor revision numbers, memory amounts, hardware IDs, and partition information. See Example show version Output for an example of the show version command output.

Installing the TFTP Application on Your PC

This section provides instructions for installing a TFTP application on your PC to transfer the latest Cisco VCWare file. Ignore this section if:

You are not in a PC environment.

You already have a TFTP application installed on your PC that has been tested by transferring incorruptible (incompressible or binary) files.

You are using a remote host which has a TFTP server application running.


Note If you are using a UNIX or Sun workstation or a Macintosh, refer to your system user manuals for native TFTP applications. You can also use a remote copy protocol (RCP) application available from independent software vendors. A number of TFTP programs are also available as shareware from public sources on the World Wide Web.


Use the following steps to install the TFTP:


Step 1 Use the Microsoft Windows 95, Windows 98, or Windows NT 4.0 Explorer to create a directory labeled tftpboot on the root drive (usually C) on your hard disk.

Step 2 Open your Internet browser, log onto Cisco.com (for login instructions, see the "Obtaining Documentation" section), and go to the following site to find the download instructions for the TFTP program:

http://www.cisco.com/kobayashi/sw-center/sw-internet.shtml


Note The TFTP program currently at the URL noted above is provided as a courtesy of Cisco Systems and is not an officially supported product. This URL can change at any time without notice.


Step 3 Click TFTP Server for Windows 95/Windows 98/NT 4.0.

Step 4 Follow the instructions to the Software Download page to download the software to your hard drive.

Step 5 Double-click the executable file and follow the screen directions.

Step 6 Go to your c:\tftpboot directory and double-click tftpsrv.exe to launch the TFTP server application.

Step 7 Set your TFTP server application root directory:

a. Choose Server Root Directory from the Options menu.

b. Double-click tftpboot in the [] list box. If necessary, choose drive C from the Drives list box.

c. Click OK. The status bar below the menu bar displays c:\tftpboot as the TFTP server application root directory.


Note You must select the c:\tftpboot directory as your TFTP server application root directory to perform any backup procedures. This also applies if you are using an RCP on your system.



Continue with the following section, "Connecting Your PC with the Access Server."

Connecting Your PC with the Access Server

Use the steps in this section to connect your PC to the access server. If you are not using a PC, skip this section, or use the procedure as a guideline.


Step 1 Use network cables to connect the PC and access server to the network. Figure 1 shows a connected network:

Figure 1 Connecting the PC and Access Server

Step 2 Connect your PC COM port to the access server console port using the standard Cisco console cable.

Step 3 Make sure the PC, access server, and hub are all powered on.


Continue with the following section, "Establishing Console Session."

Establishing Console Session

Use the steps in this section to establish a console session from your PC to the Cisco AS5300. You will use this session to talk to the access server. If you are not using a PC, ignore this section, or use the procedure as a guideline.


Step 1 Choose Start/Programs/Accessories/HyperTerminal.

Step 2 Double-click Hypertrm.exe to display the Connection Description dialog box.

Step 3 Enter a name for your connection, (AS5300, for example), and click OK. HyperTerminal displays the Phone Number dialog box.

Step 4 Choose the COM port connecting the PC and the access server in the Connect Using list box. You have options to connect directly to one of four COM ports.

Step 5 Click OK. HyperTerminal displays the COM Properties dialog box.

Step 6 Choose the following options in the COM Properties dialog box, then click OK:

Bits per second: 9600

Data bits: 8

Parity: None

Stop bits: 1

Flow control: None

Step 7 Press Enter until the access server displays the prompt. You are prompted to enter a login password if login is configured.


Note If the access server prompt does not appear, you might have selected the wrong COM port, the cables might not be connected properly, or the access server might not be powered on. Check these before continuing.


Step 8 Change to enable mode (also called Privileged EXEC mode) by entering the following command and your system password:

Router> enable
Password: password
Router#

Step 9 Keep the HyperTerminal window open, and continue with the following section, "Pinging Your PC and the Access Server."


Pinging Your PC and the Access Server

Use the steps in this section to ping the access server and the PC to verify that they are talking to each other and that there are no configuration problems on your access server. If you are not using a PC, skip this section, or use the procedure as a guideline.


Note The PC used for the upgrade and the access server you are upgrading must have the same subnet mask.



Step 1 Choose the adapter connecting to the router or access server and note the PC IP address:

a. On your desktop, choose Start/Run to display the Run dialog box.

b. Enter winipcfg, and click OK to display the IP Configuration dialog box.

Router> winipcfg

c. Choose the PC adapter connector (Ethernet or Token Ring) used for the connection to the router or access server if you have more than one adapter connector installed on your PC.

d. Make a note of the PC IP address, and then click OK.


Note You must have an IP address assigned before you can continue. Enter the show running-configuration command at the access server Router# prompt to verify that the access server has an assigned IP address. If the access server does not have an IP address, see your access server documentation for details on assigning an IP address.


Step 2 In the HyperTerminal dialog box make sure you are at the Router# prompt (see Establishing Console Session).

Step 3 Enter the ping command with your PC IP address:

Router# ping XXX.XXX.XXX.XXX

The access server displays five exclamation points (!) if everything is working and it displays five dots (.....) if there is a problem. If there is a problem, check the cabling between the router and the PC and check the access server configuration.

Step 4 Keep the HyperTerminal window open and continue with the following section, "Downloading a New Cisco VCWare Release," which describes how to identify voice cards in the system and download the new software.


Downloading a New Cisco VCWare Release

To download Cisco VCWare to your voice card, do the following:

1. Identify your voice feature cards to determine whether the VFC is in VCWare mode or ROM monitor mode. Knowing which mode you are in determines how you download software to the VFC. (See Identifying Voice Feature Cards.)

2. Check to see that the version of VFC ROM monitor software version 1.2 or 1.3 is compatible with your installed Cisco IOS image. Cisco VCWare Version 7.xx or higher requires Cisco IOS Release 12.1(5)MX3 or higher.

Replace firmware with Cisco VCWare by using the procedures in one of the following sections: "Replacing Firmware with Cisco VCWare in VCWare Mode" or "Replacing Firmware with Cisco VCWare in ROM Monitor Mode."


Note In certain countries, use of these products or provision of voice telephony over the Internet may be prohibited and/or subject to laws, regulations, or licenses, including requirements applicable to the use of the products under telecommunications and other laws and regulations; customer must comply with all such applicable laws in the countries where customer intends to use the product. For more information about these regulations, refer to the following link:
http://www.cisco.com/univercd/cc/td/doc/product/access/acs_serv/5300/5300pnc.htm


Identifying Voice Feature Cards

Use the following steps to identify the voice cards in the system and determine whether the VFC is in VCWare mode or ROM monitor mode. This determines how you download software to the VFC. If Cisco VCWare is not loaded on the VFC, you can use ROM monitor mode to download the VCWare. Otherwise, download the software in VCWare mode.


Step 1 Determine the technology if Cisco VCWare is in VCWare mode by entering the following command:

Router# show vfc 0-2 technology
Technology in VFC slot 0-2 is C549

If the show vfc 0-2 technology command does not work for you, assume the technology is C542.

The Cisco VCWare images you will need for upgrading to the current Cisco VCWare version are named as follows:

If the technology is c542, the name is vcw-vfc-mz.c542.<vcware version>.bin.

If the technology is c549 (the only other option currently), the name is vcw-vfc-mz.c549.hc.<vcware version>.bin.

Step 2 Enter enable mode:

Router# enable

Step 3 Enter your password:

Password: password
Router#

You are in enable mode when the prompt changes to Router#.

Step 4 Determine the number of voice cards in the system, the slot number for each card, and the VFC mode (VCWare or ROM monitor) in which you are running.

Router# show vfc 0-2 board

The VFC mode is indicated as follows:

VCWARE for VCWare mode
or

ROMMON for ROM monitor mode

Note the location and the mode type for each voice card. You will need this information when you upgrade the Cisco VCWare.


When you have completed the steps above, use one of the following procedures:

Replacing Firmware with Cisco VCWare in VCWare Mode, if your voice card is running in VCWare mode.

Replacing Firmware with Cisco VCWare in ROM Monitor Mode, if your voice card is running in ROM monitor mode.

Replacing Firmware with Cisco VCWare in VCWare Mode

Use the steps that follow to download new voice software if your voice card is running in VCWare mode. When downloading from a diskette, first copy the software from the diskette to a TFTP server. After the software is loaded onto the TFTP server, follow the steps in the next section.


Caution Erasing the VFC files can result in system outage or the corruption of your VFC board. Make sure that the correct version of software resides on your TFTP server before continuing.


Step 1 Optional. Erase the contents of the VFC Flash memory in the selected voice card as follows:

Router# erase vfc slot_number 

This will erase the contents of VFC Flash. Continue ?[y/n]:Y
This will take some time. Please, wait...vfc

If this command fails, use the instructions in the Replacing Firmware with Cisco VCWare in ROM Monitor Mode section.

Step 2 Optional. Verify that the VFC Flash memory is empty:

Router# show vfc slot_number directory
Files in slot 1 VFC flash:
      
     File Name                        Size (Bytes)

Step 3 Copy your files using the following criteria and the copy tftp: vfc: command:

Router# copy tftp: vfc: 
Address or name of remote host []? 223.255.212.244
Source file name []? /path/vcw-vfc-mz.c549.hc.<vcware version>.bin 
Destination file name []? vcw-vfc-mz.c549.hc.<vcware version>.bin
Accessing tftp://223.255.212.244/path/vcw-vfc-mz.c549.hc.<vcware version>.bin... 
Voice card slot number slot ? 1
Copy "tftp://223.255.212.244/path/vcw-vfc-mz.c549.hc.<vcware version>.bin" to VFC? 
[yes/no] Y

Loading vcw-vfc-mz.c549.hc.<vcware version>.bin from 223.255.212.244 (via Ethernet0):
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!![OK - 491256/982016 bytes]


Note The destination image name must begin with "vcw-" (all lowercase); no character can be in front of vcw- (no directory path can be included at the beginning of the image name). Be absolutely certain to enter the name correctly. If any character or space is entered incorrectly, the file will not be recognized and will not be copied.


Step 4 Verify that Cisco VCWare is in the VFC Flash memory by listing the directory files using the following commands:

Router# show vfc slot_number directory

Files in slot 1 VFC flash:
      
     File Name                        Size (Bytes)
      
     1 .  vcw-vfc-mz.c549.hc.<vcware version>.bin      506636

Step 5 Reload the VFC code from Flash memory for the specified slot before you unbundle the new VFC image.


Note If the Cisco VCWare release is 10.xx and higher, Step 6 through Step 8 are optional: You may proceed directly to Step 9. For releases 10.xx and higher, there is no need to enter the unbundle vfc x or clear vfc x commands after you copy the Cisco VCWare to the VFC flash. To load a new version of Cisco VCWare (release 10.xx and higher), all you need to do is enter the erase vfc x and copy tftp: vfc: command then reload the Cisco AS5300.


Router# clear vfc slot_number 

Do you really want to reset this card ? [y/n]:

Please, wait...

Voice Feature Card in slot 1 is reset.

Step 6 (Optional with release 10.xx and higher) Unbundle Cisco DSPWare from the Cisco VCWare and configure the file and capability lists with default values. (See Step 9 and Step 10.)

Router# unbundle vfc slot_number

You must do 'clear vfc 1' before unbundling a VFC software
image that you have just copied over to VFC flash.
You have requested unbundling of the default DSP firmware
set which will re-write the default-file and capabilities lists.
After unbundling, you must reload the Router for any changes
to take effect.

Step 7 (Optional with release 10.xx and higher) Press y to continue:

Do you want to continue ? [y/n]: y
Please, wait...
Slot <x>. Unbundling done. You may need to reload the Router.

Step 8 (Optional with release 10.xx and higher) Verify that DSPWare is unbundled by listing the directory files.


Note If the Cisco VCWare release is 10.xx or higher, this step is not applicable. The only file reported will be the Cisco VCWare file itself.


Router# show vfc slot_number directory

Files in slot 1 VFC flash:
      
     File Name                        Size (Bytes)
      
     1 .  vcw-vfc-mz.c549.hc.<vcware version>.bin      506636
     2 .  btl-vfc-l.0.1.bin                            1882
     3 .  btj-vfc-l.0.1.bin                            4174
     4 .  jbc-vfc-l.3.0.bin                            12808
     5 .  cor-vfc-hc-l.<dspware version>.bin           195392
     6 .  bas-vfc-hc-l.<dspware version>.bin           210
     7 .  fax-vfc-hc-l.<dspware version>.bin           20730
     8 .  cdc-g711-hc-l.<dspware version>.bin          210
     9 .  cdc-g726-hc-l.<dspware version>.bin          5370
     10.  cdc-g729-hc-l.<dspware version>.bin          31124
     11.  cdc-g728-hc-l.<dspware version>.bin          22208
     12.  cdc-g723.1-hc-l.<dspware version>.bin        32736
     13.  cdc-gsmfr-hc-l.<dspware version>.bin         9192
     14.  cdc-gefr-hc-l.<dspware version>.bin          28536

Step 9 Verify that the default file list is initialized by listing the default files:

Router# show vfc slot_number default-file

Default File List for VFC in slot 1:

     1. btl-vfc-l.0.1.bin
     2. cor-vfc-hc-l.<dspware version>.bin
     3. bas-vfc-hc-l.<dspware version>.bin
     4. cdc-g729-hc-l.<dspware version>.bin
     5. fax-vfc-hc-l.<dspware version>.bin
     6. jbc-vfc-l.3.0.bin
     7. btj-vfc-l.0.1.bin

Step 10 Verify that the capability list is populated by listing the capability list files:

Router# show vfc slot_number cap-list

Capability List for VFC in slot 1:

     1. cor-vfc-hc-1.<dspware version>.bin
     2. bas-vfc-hc-1.<dspware version>.bin
     3. fax-vfc-hc-1.<dspware version>.bin
     4. cdc-g711-hc-1.<dspware version>.bin
     5. cdc-g726-hc-1.<dspware version>.bin
     6. cdc-g729-hc-1.<dspware version>.bin
     7. cdc-g728-hc-1.<dspware version>.bin
     8. cdc-g723.1-hc-1.<dspware version>.bin
     9. cdc-gsmfr-hc-l.<dspware version>.bin
     10. cdc-gefr-hc-l.<dspware version>.bin

Step 11 Reboot the Cisco AS5300 for these changes to take effect.

Router# reload 


Verify

Check that you have successfully downloaded the software by doing the following:

Enter the show vfc slot_number directory command to verify that Cisco VCWare is in Flash memory. Only one filename should appear.


Note If the Cisco VCWare release is 10.xx or higher, this step is not applicable. The only file reported will be the Cisco VCWare file itself.


Router# show vfc 1 dir

Files in slot 1 VFC flash:

File Name                        Size (Bytes)

1 .  vcw-vfc-mz.c549.hc.<vcware version>.bin      506636
2 .  btl-vfc-l.0.1.bin                            1882
3 .  btj-vfc-l.0.1.bin                            4174
4 .  jbc-vfc-l.3.0.bin                            12808
5 .  cor-vfc-hc-l.<dspware version>.bin           195392
6 .  bas-vfc-hc-l.<dspware version>.bin           210
7 .  fax-vfc-hc-l.<dspware version>.bin           20730
8 .  cdc-g711-hc-l.<dspware version>.bin          210
9 .  cdc-g726-hc-l.<dspware version>.bin          5370
10.  cdc-g729-hc-l.<dspware version>.bin          31124
11.  cdc-g728-hc-l.<dspware version>.bin          22208
12.  cdc-g723.1-hc-l.<dspware version>.bin        32736
13.  cdc-gsmfr-hc-l.<dspware version>.bin         9192
14.  cdc-gefr-hc-l.<dspware version>.bin          28536


Note If this command times out, repeat the process beginning with the steps in the Identifying Voice Feature Cards section.


Enter the show vfc slot_number default-file and show vfc slot_number cap-list commands to verify that DSPWare is unbundled and the default file list and cap-list are initialized.

RouterA# sh vfc 1 def

Default File List for VFC in slot 1:

1. btl-vfc-l.0.1.bin
2. cor-vfc-hc-l.<dspware version>.bin
3. bas-vfc-hc-l.<dspware version>.bin
4. cdc-g729-hc-l.<dspware version>.bin
5. fax-vfc-hc-l.<dspware version>.bin
6. jbc-vfc-l.3.0.bin
7. btj-vfc-l.0.1.bin

RouterA# sh vfc 1 cap-list

Capability List for VFC in slot 1:

1. cor-vfc-hc-1.<dspware version>.bin
2. bas-vfc-hc-1.<dspware version>.bin
3. fax-vfc-hc-1.<dspware version>.bin
4. cdc-g711-hc-1.<dspware version>.bin
5. cdc-g726-hc-1.<dspware version>.bin
6. cdc-g729-hc-1.<dspware version>.bin
7. cdc-g728-hc-1.<dspware version>.bin
8. cdc-g723.1-hc-1.<dspware version>.bin
    9. cdc-gsmfr-hc-l.<dspware version>.bin
    10 cdc-gefr-hc-l.<dspware version>.bin

If you are having trouble downloading the voice card software in VCWare mode, try the following:

Enter the show vfc slot_number board command to verify that the voice card is back up in VCWare mode.

Router# show vfc 1 board
VFC board state is UP, vfc status VCWARE running(0x4)
VFC board in slot 1 with 24 dsps
Router#

Determine whether the VFC ROM version you are running is version 1.2 or version 1.3.

Router# sh vfc 1 ver vcw

Voice Feature Card in Slot 1:
     VCware Version     :<vcware version>
     ROM Monitor Version:1.3
     DSPware Version    :<dspware version>
     Technology         :C549

Enter the reload command to reboot the Cisco AS5300 so these changes take effect.

Replacing Firmware with Cisco VCWare in ROM Monitor Mode

Use the steps that follow to download new voice software if your voice card is running in ROM monitor mode. When downloading from a diskette, first copy the software from the diskette to a TFTP server. After the software is loaded onto the TFTP server, follow the steps in the next section.


Caution Erasing the VFC files can result in system outage or the corruption of your VFC board. Check to ensure that the correct version of software resides on your TFTP server before continuing.


Step 1 Optional. Erase the contents of the VFC Flash memory in the selected voice card as follows. This may take a few minutes.

Router# clear vfc 1 purge
Purging will erase the entire VFC flash and put VFC in ROM Monitor mode.

Step 2 Press y to continue:

Do you really want to reset this card ? [y/n]: y
Purging will take sometime.
 
Please, wait...
Erasing flash eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
 done
VFC flash in slot 1 is erased. VFC is in Rom Monitor mode.

Step 3 Copy your files using the following criteria and the copy tftp: vfc: command:

Router# copy tftp: vfc: 

Address or name of remote host []? 223.255.212.244
Source file name []? /path/vcw-vfc-mz.c549.hc.<vcware version>.bin 
Destination file name []? vcw-vfc-mz.c549.hc.7.xx.bin
Accessing tftp://223.255.212.244/path/vcw-vfc-mz.c549.hc.<vcware version>.bin... 
Voice card slot number slot ? 1
Copy "tftp://223.255.212.244/path/vcw-vfc-mz.<vcware version>.bin" to VFC? [yes/no] Y
Loading vcw-vfc-mz.c549.hc.7.xx.bin from 223.255.212.244 (via Ethernet0):
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!![OK - 491256/982016 bytes]


Note The destination image name must begin with "vcw-" (all lowercase); no character can be in front of vcw- (no directory path can be included at the beginning of the image name). Be absolutely certain to enter the name correctly. If any character or space is entered incorrectly, the file will not be recognized and will not be copied.


Step 4 Continue with Step 5 in the "Replacing Firmware with Cisco VCWare in VCWare Mode" section.


Note If the Cisco VCWare release is 10.xx or higher, you can proceed directly to Step 5 below.


Step 5 Reboot the Cisco AS5300 for these changes to take effect.

Router# reload 


Verify

Check that you have successfully downloaded the software by doing the following:

Enter the show vfc slot_number directory command to verify that Cisco VCWare is in the Flash memory. Only one filename should appear.


Note If the Cisco VCWare release is 10.xx or higher, this step is not applicable. The only file reported will be the Cisco VCWare file itself.


Router# show vfc 1 dir

Files in slot 1 VFC flash:
File Name                        Size (Bytes)
1 .  vcw-vfc-mz.c549.hc.<vcware version>.bin      506636
2 .  btl-vfc-l.0.1.bin                            1882
3 .  btj-vfc-l.0.1.bin                            4174
4 .  jbc-vfc-l.3.0.bin                            12808
5 .  cor-vfc-hc-l.<dspware version>.bin           195392
6 .  bas-vfc-hc-l.<dspware version>.bin           210
7 .  fax-vfc-hc-l.<dspware version>.bin           20730
8 .  cdc-g711-hc-l.<dspware version>.bin          210
9 .  cdc-g726-hc-l.<dspware version>.bin          5370
10.  cdc-g729-hc-l.<dspware version>.bin          31124
11.  cdc-g728-hc-l.<dspware version>.bin          22208
12.  cdc-g723.1-hc-l.<dspware version>.bin        32736
13.  cdc-gsmfr-hc-l.<dspware version>.bin         9192
14.  cdc-gefr-hc-l.<dspware version>.bin          28536


Note If this command times out, repeat the process beginning with the steps in the Identifying Voice Feature Cards section.


Enter the show vfc slot_number default-file and show vfc slot_number cap-list commands to verify that DSPWare is unbundled and the default file list and cap-list are initialized.

Router# show vfc 1 def (full word is default-file) 
 
Default File List for VFC in slot 1: 
 
1. btl-vfc-l.0.1.bin
2. cor-vfc-hc-l.<dspware version>.bin
3. bas-vfc-hc-l.<dspware version>.bin
4. cdc-g729-hc-l.<dspware version>.bin
5. fax-vfc-hc-l.<dspware version>.bin
6. jbc-vfc-l.3.0.bin
7. btj-vfc-l.0.1.bin

Router# show vfc 1 cap-list

Capability List for VFC in slot 1: 
 
1. cor-vfc-hc-1.<dspware version>.bin
2. bas-vfc-hc-1.<dspware version>.bin
3. fax-vfc-hc-1.<dspware version>.bin
4. cdc-g711-hc-1.<dspware version>.bin
5. cdc-g726-hc-1.<dspware version>.bin
6. cdc-g729-hc-1.<dspware version>.bin
7. cdc-g728-hc-1.<dspware version>.bin
8. cdc-g723.1-hc-1.<dspware version>.bin

Router#

Tips

If you are having trouble downloading the voice card software in ROM monitor mode, try the following:

Enter the show vfc slot_number board command to verify that the voice card is back up in VCWare mode.

Router# show vfc 1 board

VFC board state is UP, vfc status VCWARE running(0x4)
VFC board in slot 1 with 24 dsps
Router#

Determine if the VFC ROM version you are running is Version 1.2 or Version 1.3.
Router# sh vfc 1 ver vcw

Voice Feature Card in Slot 1:
VCware Version     : <vcware version>
ROM Monitor Version: 1.2
DSPware Version    : <dspware version>
Technology         : C549

Enter the reload command to reboot the Cisco AS5300 so these changes take effect.

Troubleshooting

This section contains tips and workarounds for ensuring correct installation and operation of Cisco VCWare.

If the system crashes after the new VFC cards have been placed in the system, it might mean that one or both of the VFC cards are not seated properly. Pull each VFC card partially out of its slot and reseat it firmly.

If a download failure occurs in VCWare mode and the VFC falls back to ROM monitor mode, see the Replacing Firmware with Cisco VCWare in ROM Monitor Mode section.

If both VFC cards are loaded correctly, using the show version command indicates the total number of functioning voice resources. For example, the total number of DSP modules on both VFC cards is 10: 10 times 6 means a total of 60 voice resources are available. See the Example show version Output section for an example of the show version command output.

Example show version Output

The following is an example of output from the show version command with two VFC cards fully populated (60 DSP/voice resources) and the show vfc # version vcware command.

E1_UUT2# show version
Cisco Internetwork Operating System Software 
IOS (tm) 5300 Software (C5300-IS-M), Version 12.1(5)XM, EARLY DEPLOYMENT
RELEASE SOFTWARE (fc1)
TAC:Home:SW:IOS:Specials for info
Copyright (c) 1986-2000 by cisco Systems, Inc.
Compiled Fri 22-Dec-00 12:46 
Image text-base: 0x60008958, data-base: 0x60ED6000
 
ROM: System Bootstrap, Version 11.2(9)XA, RELEASE SOFTWARE (fc2)
BOOTFLASH: 5300 Software (C5300-BOOT-M), Version 11.2(9)XA1, RELEASE
SOFTWARE (fc1)
 
sblab112 uptime is 3 minutes
System returned to ROM by reload at 14:38:02 PST Mon Jan 22 2001
System restarted at 14:47:58 PST Mon Jan 22 2001
System image file is "tftp://172.29.248.12/wwx/c5300-is-mz.<ios version>"
cisco AS5300 (R4K) processor (revision A.32) with 131072K bytes of
memory.
Processor board ID 11768660
R4700 CPU at 150Mhz, Implementation 33, Rev 1.0, 512KB L2 Cache
Channelized E1, Version 1.0.
Bridging software.
X.25 software, Version 3.0.0.
SuperLAT software (copyright 1990 by Meridian Technology Corp).
Primary Rate ISDN software, Version 1.1.
Backplane revision 2
Manufacture Cookie Info:
 EEPROM Type 0x0001, EEPROM Version 0x01, Board ID 0x30,
 Board Hardware Version 1.64, Item Number 800-2544-02,
 Board Revision B0, Serial Number 11768660,
 PLD/ISP Version 0.0,  Manufacture Date 12-Jan-1999.
1 Ethernet/IEEE 802.3 interface(s)
1 FastEthernet/IEEE 802.3 interface(s)
93 Serial network interface(s)
4 Channelized E1/PRI port(s)
60 Voice resource(s)
128K bytes of non-volatile configuration memory.
8192K bytes of processor board System flash (Read/Write)
8192K bytes of processor board Boot flash (Read/Write)
 
Configuration register is 0x2102

E1_UUT# sh vfc 1 version vcware

Voice Feature Card in Slot 1:
VCware Version     :<vcware version>
ROM Monitor Version:1.3
DSPware Version    :<dspware version>
Technology         :C549

E1_UUT# sh vfc 2 version vcware

Voice Feature Card in Slot 2:
     VCware Version     :<vcware version>
     ROM Monitor Version:1.3
     DSPware Version    :<dspware version>
     Technology         :C549

Cisco VCWare Version Checker Warning Output

Cisco VCware version 7.40 used with Cisco IOS Release 12.2(10), and Cisco IOS Release 12.2(11)T used with Cisco VCWare version 10.26a support the Cisco VCWare Version Checker feature, which delivers a compatibility warning at bootup and when using the show vfc version vcware and show vfc version dspware commands. This new version checker feature detects possible mismatches between Cisco IOS software and Cisco VCWare and DSPWare. If no mismatch is found, the version checker will not print anything out. Otherwise, a compatibility mismatch advisory is output at bootup and when the show vfc version commands are used. The new information is advisory only, so there is no action taken whether the software is compatible or incompatible.

Examples of the new version checker feature are shown in the following sections:

Cisco VCWare Version Checker Warning Output at Bootup

Update to show vfc version Output

Cisco VCWare Version Checker Warning Output at Bootup

The following is an example of the version checker warning message when a mismatch of firmware and software is detected at boot up:

Firmware version mismatch for bundle AS5300 VCWare 
  - version found (11.17x (eng)) is higher than maximum allowed (10.xx) 
Firmware version mismatch for bundle AS5300 C549 
  - version found (4.1.17x) is higher than maximum allowed (4.0.xx)

Update to show vfc version Output

The following is an example of output that shows compatible firmware and software:

Router# show vfc 1 version vcware

Voice Feature Card in Slot 1:
     VCWare Version     : 7.35
     ROM Monitor Version: 1.3
     DSPWare Version    : 3.4.46L
     Technology         : C549
VCWare/DSPWare version compatibility OK

Table 3 show vfc version vcware Field Descriptions 

Field
Description

Voice Feature Card in Slot 1

The voice feature card is in slot 1.

VCWare Version

The VCWare version shows 7.35, which is the required minimum for this release.

ROM monitor

ROM monitor version shows 1.3

DSPWare Version

The DSPWare version shows 3.4.46L, which is the required minimum for this release.

Technology

The technology shows C549. C549 technology is available to support either medium complexity codecs or high complexity codecs.

VCWare/DSPWare version compatibility status

The Cisco VCWare and DSPWare versions are compatible with Cisco IOS Release Software. VCWare/DSPWare version compatibility is either OK, or shows a mismatch.

Note This option is available only with
Cisco IOS Release 12.2(10) and later or 12.2(11)T and later.


Router# show vfc 1 version dspware

DSPWare version in VFC slot 1 is 3.4.46L
VCWare/DSPWare version compatibility OK

Table 4 show vfc version dspware Field Descriptions 

Field
Description

Voice Feature Card in Slot 1

The voice feature card is in slot 1.

DSPWare Version

The DSPWare version shows 3.4.46L, which is the required minimum for this release.

VCWare/DSPWare version compatibility status

The Cisco VCWare and DSPWare versions are compatible with Cisco IOS Release Software. VCWare/DSPWare version compatibility is either OK, or shows a mismatch.

Note This option is available only with
Cisco IOS Release 12.2(10) and later or 12.2(11)T and later.


If you were to enter an explicit request, and the software was incompatible, the following output would be seen:

Router# show vfc 1 version vcware

Voice Feature Card in Slot 1:
     VCWare Version     : 6.04
     ROM Monitor Version: 1.3
     DSPWare Version    : 3.3.10L
     Technology         : C549
Firmware version mismatch for bundle AS5300 VCWare 
  - version found (6.04) is lower than minimum required (7.14)
Firmware version mismatch for bundle AS5300 C549 
  - version found (3.3.10L) is lower than minimum required (3.4.26L)

Router# show vfc 1 version dspware

DSPWare version in VFC slot 1 is 3.3.10L
Firmware version mismatch for bundle AS5300 VCWare 
  - version found (6.04) is lower than minimum required (7.14)
Firmware version mismatch for bundle AS5300 C549 
  - version found (3.3.10L) is lower than minimum required (3.4.26L)

Related Links

For more information, refer to the following documents and indexes:

Cisco AS5300 Documentation index

Cisco AS5300 Universal Access Servers Release Notes index

Cisco IOS Multiservice Applications Configuration Guide, Release 12.1

Cisco IOS software release information

Cisco IOS Voice, Video, and Fax Configuration Guide, Release 12.2

Cisco IOS Voice, Video, and Fax Command Reference, Release 12.2

Cisco VCWare software download


Note You must have an account with Cisco.com and be logged in to download new Cisco VCWare software releases.


Configuration Guides and Command References, Cisco IOS Release 12.2

Cross-Platform Release Notes, Cisco IOS Release 12.2.

How to Configure the Extended G.168 Echo Canceller section in the Voice Port Configuration document

New Feature Documentation index, Cisco IOS Release 12.2.

Voice-over-IP for Cisco AS5300 index

Obtaining Documentation

The following sections provide sources for obtaining documentation from Cisco Systems.

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at the following sites:

http://www.cisco.com

http://www-china.cisco.com

http://www-europe.cisco.com

Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.

Ordering Documentation

Cisco documentation is available in the following ways:

Registered Cisco Direct Customers can order Cisco Product documentation from the Networking Products MarketPlace:

http://www.cisco.com/cgi-bin/order/order_root.pl

Registered Cisco.com users can order the Documentation CD-ROM through the online Subscription Store:

http://www.cisco.com/go/subscription

Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco corporate headquarters (California, USA) at 408 526-7208 or, in North America, by calling 800 553-NETS(6387).

Documentation Feedback

If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.

You can e-mail your comments to bug-doc@cisco.com.

To submit your comments by mail, use the response card behind the front cover of your document, or write to the following address:

Attn Document Resource Connection
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools. For Cisco.com registered users, additional troubleshooting tools are available from the TAC website.

Cisco.com

Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.

Cisco.com provides a broad range of features and services to help customers and partners streamline business processes and improve productivity. Through Cisco.com, you can find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online technical support, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.

Customers and partners can self-register on Cisco.com to obtain additional personalized information and services. Registered users can order products, check on the status of an order, access technical support, and view benefits specific to their relationships with Cisco.

To access Cisco.com, go to the following website:

http://www.cisco.com

Technical Assistance Center

The Cisco TAC website is available to all customers who need technical assistance with a Cisco product or technology that is under warranty or covered by a maintenance contract.

Contacting TAC by Using the Cisco TAC Website

If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC by going to the TAC website:

http://www.cisco.com/tac

P3 and P4 level problems are defined as follows:

P3—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.

P4—You need information or assistance on Cisco product capabilities, product installation, or basic product configuration.

In each of the above cases, use the Cisco TAC website to quickly find answers to your questions.

To register for Cisco.com, go to the following website:

http://www.cisco.com/register/

If you cannot resolve your technical issue by using the TAC online resources, Cisco.com registered users can open a case online by using the TAC Case Open tool at the following website:

http://www.cisco.com/tac/caseopen

Contacting TAC by Telephone

If you have a priority level 1 (P1) or priority level 2 (P2) problem, contact TAC by telephone and immediately open a case. To obtain a directory of toll-free numbers for your country, go to the following website:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

P1 and P2 level problems are defined as follows:

P1—Your production network is down, causing a critical impact to business operations if service is not restored quickly. No workaround is available.

P2—Your production network is severely degraded, affecting significant aspects of your business operations. No workaround is available.