Cisco ICS 7750 System Description, 2.6.0
Preface
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Preface

Table Of Contents

Preface

Audience

Organization

Related Documentation

Cisco ICS 7750 Documentation

Backup Power Supply Documentation

VIC, WIC, and VWIC Documentation

Catalyst 3500 Series XL Documentation

Cisco IP Phone Documentation

Obtaining Documentation

World Wide Web

Documentation CD-ROM

Ordering Documentation

Documentation Feedback

Obtaining Technical Assistance

Cisco.com

Technical Assistance Center

Contacting TAC by Using the Cisco TAC Website

Contacting TAC by Telephone


Preface


The Cisco Integrated Communications System (ICS) 7750 (referred to from this point on as the Cisco ICS 7750 or the system) is an integrated communications platform designed to enable easy, rapid deployment and management of key data and converged voice/data applications and services, including IP telephony, content delivery networking, and multiservice routing. The Cisco ICS 7750 gives businesses a cost-effective platform for quick deployment of New World applications such as Cisco CallManager, Cisco Unity, and Cisco Customer Response Solutions (CRS).

The Cisco ICS 7750 has all the elements needed to deliver data, voice, and video in a single chassis—multiservice router/voice gateway cards based on Cisco IOS software, application server cards running core voice applications, call-processing software, web-based system management software, a data switching interface card for connectivity to Ethernet switches, and a card that monitors system health.

This section discusses the intended audience and organization of this Cisco ICS 7750 System Description and defines the conventions used to convey instructions and information.

Audience

This guide is for information technology (IT) managers, enterprise-branch office (EBO) managers, Cisco resellers, and marketing professionals who are planning to use a Cisco ICS 7750 in their network.


Note This guide is not intended to instruct you on how to install or service a Cisco ICS 7750 but rather is intended to provide an overview of how to use the product in voice and data networking.


Organization

This guide is organized as follows:

Chapter 1, "Introduction," provides a functional overview, describes the features, and gives a system overview of the Cisco ICS 7750.

Chapter 2, "Processor Cards Feature Summary," describes the features of the cards supported by the Cisco ICS 7750, such as the analog station interface (ASI), system processing engine (SPE), system switch processor (SSP), multiservice route processor (MRP), and system alarm processor (SAP).

Chapter 3, "Summary of Power and Cooling System Features," describes the features of the chassis, backplane, power supplies, and fan tray of the Cisco ICS 7750.

Chapter 4, "Summary of System Software Features," describes the features of the system software, such as the ICSConfig program, Cisco ICS System Manager, and the Fault Management Module (FMM).

Chapter 5, "Summary of Software Applications Features," describes the features of applications that are supported on the Cisco ICS 7750, such as Cisco CallManager, Cisco IOS Firewall, Cisco Unity, and AutoAttendant.

Chapter 6, "Features of Cisco IP Phones," describes the features of the Cisco IP Phones and the Cisco IP SoftPhone and WebAttendant applications.

Chapter 7, "Features of LAN-Based Switching Technologies," describes the features of the Catalyst 3524-PWR XL switch, the Catalyst 4000 switch, and the Catalyst 6000 switch.

"Chapter 8, "Features of Other Compatible Cisco Devices," describes the features of the Cisco 1750 Modular Access Router, the Catalyst 2600 switch, the Catalyst 2900 series switches, the Cisco Voice Gateway 200, and the DT-24+ and DE-30+ modules.

Related Documentation

This section describes other publications in the Cisco ICS 7750 documentation set as well as related Cisco publications.

Cisco ICS 7750 Documentation

To see a list of Cisco ICS 7750 documentation, refer to the Cisco ICS 7750 Documentation Locator for Release 2.2.0.

For a high-level overview of the Cisco ICS 7750 system, refer to the
Cisco ICS 7750 Documentation Roadmap.

Backup Power Supply Documentation

For information about the backup power supply options supported by the Cisco ICS 7750, refer to the following publications:

Cisco RPS 300 Redundant Power System Hardware Installation Guide

User's Manual APC Smart-UPS

VIC, WIC, and VWIC Documentation

For information about voice interface card (VIC), WAN interface card (WIC), and voice WAN interface card (VWIC) installation, cabling, and configuration, refer to the Cisco Interface Cards Installation Guide.

Catalyst 3500 Series XL Documentation

For information about the Catalyst 3500 series XL switches, including the Catalyst 3524-PWR XL switch, refer to the following publications:

Quick Start Guide: Catalyst 3500 Series XL Switches

Catalyst 3500 Series XL Hardware Installation Guide

Catalyst GigaStack Gigabit Interface Converter Installation Guide

Cisco IOS Desktop Switching Software Configuration Guide: Catalyst 2900 Series XL and Catalyst 3500 Series XL Cisco IOS 12.0(5)XU

Cisco IOS Desktop Switching Command Reference (online only)

Cisco IP Phone Documentation

For information about Cisco IP Phones, refer to the following publications:

Getting Started with the Cisco IP Phone 7910

Cisco IP Phone Models 7960 and 7940 User Guide

Cisco IP Phone Administration Guide for Cisco CallManager

Obtaining Documentation

The following sections explain how to obtain documentation from Cisco Systems.

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at the following URL:

http://www.cisco.com

Translated documentation is available at the following URL:

http://www.cisco.com/public/countries_languages.shtml

Documentation CD-ROM

Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which is shipped with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual subscription.

Ordering Documentation

Cisco documentation is available in the following ways:

Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Networking Products MarketPlace:

http://www.cisco.com/cgi-bin/order/order_root.pl

Registered Cisco.com users can order the Documentation CD-ROM through the online Subscription Store:

http://www.cisco.com/go/subscription

Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco corporate headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).

Documentation Feedback

If you are reading Cisco product documentation on Cisco.com, you can submit technical comments electronically. Click the Fax or Email option under the "Leave Feedback" at the bottom of the Cisco Documentation home page.

You can e-mail your comments to bug-doc@cisco.com.

To submit your comments by mail, use the response card behind the front cover of your document, or write to the following address:

Cisco Systems
Attn: Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools by using the Cisco Technical Assistance Center (TAC) Web Site. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC Web Site.

Cisco.com

Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.

Cisco.com provides a broad range of features and services to help customers and partners streamline business processes and improve productivity. Through Cisco.com, you can find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online technical support, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.

Customers and partners can self-register on Cisco.com to obtain additional personalized information and services. Registered users can order products, check on the status of an order, access technical support, and view benefits specific to their relationships with Cisco.

To access Cisco.com, go to the following website:

http://www.cisco.com

Technical Assistance Center

The Cisco TAC website is available to all customers who need technical assistance with a Cisco product or technology that is under warranty or covered by a maintenance contract.

Contacting TAC by Using the Cisco TAC Website

If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC by going to the TAC website:

http://www.cisco.com/tac

P3 and P4 level problems are defined as follows:

P3—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.

P4—You need information or assistance on Cisco product capabilities, product installation, or basic product configuration.

In each of the above cases, use the Cisco TAC website to quickly find answers to your questions.

To register for Cisco.com, go to the following website:

http://www.cisco.com/register/

If you cannot resolve your technical issue by using the TAC online resources, Cisco.com registered users can open a case online by using the TAC Case Open tool at the following website:

http://www.cisco.com/tac/caseopen

Contacting TAC by Telephone

If you have a priority level 1(P1) or priority level 2 (P2) problem, contact TAC by telephone and immediately open a case. To obtain a directory of toll-free numbers for your country, go to the following website:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

P1 and P2 level problems are defined as follows:

P1—Your production network is down, causing a critical impact to business operations if service is not restored quickly. No workaround is available.

P2—Your production network is severely degraded, affecting significant aspects of your business operations. No workaround is available.