Cisco ICS 7750 Installation and Configuration Guide, 2.6.0
Maintaining the Cisco ICS 7750
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Maintaining the Cisco ICS 7750

Table Of Contents

Maintaining the Cisco ICS 7750

Removing and Replacing Cards, Power Supply Modules, and the Fan Tray

Removing and Replacing SPE310s

Removing and Replacing MRPs and ASIs

Removing and Replacing Memory Modules, DSP Modules, and VPN Modules

WIC, VWIC, and VIC Hardware Combination Guidelines

Configuring the System for Remote System Manager Dial-Up

Installing the Modem

Configuring the Modem

Restoring System Data to the SPE310 Running System Manager

SPE310 Running System Manager Restore Scenarios

Preparing to Restore Data to the SPE310 Running System Manager

Using the Restore Wizard

Starting the Restore Process

Upgrading System Software

Upgrading Cisco IOS Software Images and SAP Card Firmware

Upgrading Software Through System Manager

Uploading Software into the Software Library

Delivering Software to a System Card

Upgrading Cisco IOS Software Images Through the Command-Line Interface


Maintaining the Cisco ICS 7750


This chapter tells how to maintain the Cisco Integrated Communications System 7750 (Cisco ICS 7750). The chapter is organized as follows:

Removing and Replacing Cards, Power Supply Modules, and the Fan Tray

Removing and Replacing Memory Modules, DSP Modules, and VPN Modules

Configuring the System for Remote System Manager Dial-Up

Restoring System Data to the SPE310 Running System Manager

Upgrading System Software

Upgrading Cisco IOS Software Images and SAP Card Firmware

Removing and Replacing Cards, Power Supply Modules, and the Fan Tray

The following Cisco ICS 7750 components are field-replaceable units (FRUs):

Analog station interface (ASI) cards.

Multiservice route processor (MRP) cards.

System alarm processor (SAP) card.

System processing engine 310 (SPE310) cards.

System switch processor (SSP) card.

Voice interface cards (VICs), voice WAN interface cards (VWICs), and WAN interface cards (WICs). VICs, VWICs, and WICs are subcomponents of ASIs and MRPs.

Power supply modules.

Fan tray.

Removing and Replacing SPE310s

Before removing an operational SPE310 from the chassis, be sure to use ICSConfig or the Windows interface to shut it down (by clicking Start > Shutdown). This step is strongly recommended for the following reason: If Microsoft SQL Server was running on the SPE310 when it was removed from the chassis, then at the next startup of that SPE310, Microsoft SQL Server will require a long recovery period, during which certain Cisco ICS 7750 services and applications might have difficulty connecting to their respective databases.


Note For instructions on how to remove and replace Cisco ICS 7750 FRUs, refer to Cisco ICS 7750 FRU Installation and Replacement.


Removing and Replacing MRPs and ASIs

Before removing an operational MRP or ASI from the chassis, you must press the SHTDN button on the card and wait for the Status LED to go off.


Note For instructions on how to remove and replace Cisco ICS 7750 FRUs, refer to Cisco ICS 7750 FRU Installation and Replacement.


Removing and Replacing Memory Modules, DSP Modules, and VPN Modules

You can install or replace the following types of modules on Cisco ICS 7750 cards:

ASI81s, ASI160s, MRP3-8FXSs, MRP3-16FXSs, and MRP3-8FXOM1s—These cards have one dual in-line memory module (DIMM) slot to increase the amount of dynamic RAM (DRAM). The maximum amount of DRAM that is currently supported is 128 MB. These cards also have two packet voice/data module (PVDM) slots. Installing or replacing a PVDM gives these cards additional digital signal processors (DSPs) for processing heavier voice traffic loads.

MRP200s and MRP300s—These cards have the same slots for DIMMs and PVDMs that ASIs, MRP3-8FXSs, and MRP3-16FXSs have. MRP200s and MRP300s also have a socket for a Virtual Private Network (VPN) module. Installing a VPN module enables the card to encrypt data, using the Data Encryption Standard (DES) and Triple DES (3DES) algorithms at speeds suitable for a full-duplex T1 serial connection (4 megabits per second [Mbps] for 1514-byte packets).

MRP300s, MRP3-8FSXs, MRP3-16FXSs, and MRP3-8FXOM1s—In addition to the DIMM, PVDM, and VPN module slots described above, these cards have 16 MB of onboard Flash memory, and a Flash slot for expansion up to 80 MB Flash memory via 16 MB, 32 MB or 64 MB SIMMs.

SPE310s—SPE310s have 512 MB of onboard RAM. You can increase the RAM on the SPE310 by installing DIMMs in its two DIMM slots. The maximum amount of RAM that is supported on the SPE310 is 1.536 GB (with a 512-MB DIMM installed in both slots).


Note For complete details on how to install these modules, refer to Installing Memory, PVDM, and VPN Modules in ASI, MRP, and SPE310 Cards in the Cisco ICS 7750.


WIC, VWIC, and VIC Hardware Combination Guidelines

For guidelines on the PVDMs that are required for the supported combinations of WICs, VICs, and VWICs in MRP cards and ASI cards, see Appendix B, "PVDM Requirements."

Configuring the System for Remote System Manager Dial-Up

This section explains how to install and configure a modem to enable remote dial-up access to ICS System Manager.

Installing the Modem

Complete the following steps to install a modem for remote dial-up access to ICS System Manager:


Step 1 Connect a modem to the SAP COM1 port. See the "SAP COM Ports" section on page 3-29.

Step 2 Power on the modem.

Step 3 On a PC, use Terminal Services Client to access the SPE310 running System Manager. See the "Accessing the SPE310 Windows Interface Through Terminal Services Client" section.

Step 4 On the SPE310 desktop, choose Start > Settings > Control Panel > Phone and Modem Connections.

The Location Information dialog box appears.

Step 5 In the What Area Code (or City Code) Are You in Now? field, enter your area code.

Step 6 Click OK.

The Phone and Modem Options dialog box appears.

Step 7 Click the Modems tab.

Step 8 Click Add.

The Add/Remove Hardware Wizard starts.

Step 9 Click Next.

The system tries to detect the modem. If the system detects a modem, the name of the modem appears in the Detected Modems pane. If the system does not detect a modem, you will be able to select the modem from a list.

Step 10 Click Next.

If the system detected a modem, the modem installation process will start. Click Finish when the modem installation is complete.

If the system did not detect a modem, verify the following:

The modem is properly connected to the COM1 port on the SAP card. (Refer to the "SAP Connections" section on page 3-28.)

The modem is powered on. (Refer to the documentation that came with your modem.)

The Terminal Services Client session is with the SPE310 running System Manager, not another SPE310.

Click Back; then try Step 10 again. If the system still does not detect the modem, power off the modem, connect it to the COM2 port on the SAP card, and try this procedure again, beginning with Step 2.


Configuring the Modem

Complete the following steps to configure a modem for remote dial-up access to ICS System Manager:


Step 1 On the SPE310 desktop, click Start > Settings > Network and Dial-up
Connections > Make New Connection
.

The Network Connection Wizard starts.

Step 2 Click Next.

Step 3 In the Network Connection Type dialog box, click the Accept incoming connections radio button.

Step 4 Click Next.

Step 5 In the Devices for Incoming Connections dialog box, check the check box next to the modem that is connected to the SAP card.

Step 6 Click Next.

Step 7 In the Incoming Virtual Private Connection (VPN) dialog box, you can enable or disable VPN connections to the Cisco ICS 7750. Click the radio button that best meets your security needs.

Step 8 Click Next.

Step 9 In the Allowed Users dialog box, check the check boxes next to the names of the users to whom you want to give permission for remote ICS System Manager dial-up access.

Step 10 If a user does not appear in the Users Allowed to Connect pane, click Add to assign a user ID and password to that user so that you can grant him or her remote System Manager dial-up access privileges.

Step 11 Click Next.

Step 12 In the Networking Components dialog box, choose Internet Protocol (TCP/IP) from the list of networking components, and click Properties.

Step 13 In the Incoming TCP/IP Properties dialog box, choose the Specify TCP/IP Addresses radio button; in the From and To fields, enter a range of IP addresses to be assigned to incoming clients.


Note The IP address range that you specify here should be different from the IP address range that you specified during ICSConfig.


Step 14 In the Completing the Network Connection Wizard dialog box, enter a name for the connection, and click Finish.


Restoring System Data to the SPE310 Running System Manager

This section explains how to restore system software data (SPE310 registry settings, ICS System Manager database records, and Cisco IOS configuration files for ASI and MRP cards) to the SPE310 running System Manager, as follows:

SPE310 Running System Manager Restore Scenarios

Preparing to Restore Data to the SPE310 Running System Manager

Using the Restore Wizard

Starting the Restore Process


Note Backups from previous system software releases cannot be used to restore data to a Cisco ICS 7750 running system software release 2.1.0 and later. Use the restore procedures in this section only for backups that you performed while running system software release 2.1.0 and later.



Note In order to successfully restore system software data, network connectivity is required, unless the data that you backed up is available on another type of media (such as a CD-ROM).


SPE310 Running System Manager Restore Scenarios

This section describes two scenarios in which it is necessary to restore system software data to the SPE310 running System Manager:

Restoring data to an existing (previously configured) SPE310 running System Manager

Restoring data to a new or reimaged (unconfigured) SPE310 running System Manager


Note For SPE310 replacement instructions, refer to Cisco ICS 7750 FRU Installation and Replacement. For SPE310 reimaging instructions, refer to the Cisco ICS 7750 Troubleshooting Guide.



Note You cannot currently restore system COM port settings or the host names of system cards.



Note You can restore data only to an SPE310 in the same chassis—restoring data to an SPE310 in a different chassis is not currently supported.



Note For the purposes of this section, a chassis is considered the same chassis if it contains the SPE310 running System Manager from which the backup data came, if the same cards are installed in the chassis that were installed when you performed the backup, and if the configuration of the cards in that chassis has not changed since you performed the backup.


Preparing to Restore Data to the SPE310 Running System Manager

This section explains how to prepare the system for restoring data to an SPE310 running System Manager. Complete the following steps.


Caution To prevent ESD damage, handle cards by the edges only, and use an ESD-preventive wrist strap or other grounding device.


Step 1 Put on an ESD-preventive wrist strap, and attach it to an unpainted chassis surface.

Step 2 Use a rolled EIA/TIA-232 cable or the supplied console cable (blue) and an RJ-45-to-DB-9 adapter to connect a COM port on the computer to the console port on the SAP.

Step 3 Disengage MRP and ASI cards that do not have Flash memory installed (MRP200, ASI160, ASI81) from the chassis backplane by completing the following steps.


Caution Flash-based MRP and ASI cards (MRP300, MRP3-8FXS, MRP3-16FXS, and MRP3-8FXOM1) should not be disengaged during the restore process.

a. Completely loosen the captive screws.

b. Press the upper and lower ejector levers outward at the same time to disengage the MRP or ASI from the backplane.


Caution Always use the ejector levers to disengage or seat cards. Failure to use the levers can cause erroneous system error messages that indicate a card failure. Do not use the ejector levers to lift or support the weight of the card.

c. Grasp the ejector levers, and gently pull the MRP or ASI about one inch out of the chassis.

Step 4 Repeat Step 3 for any additional MRP and ASI cards in the chassis that do not have Flash memory installed (MRP200, ASI160, ASI81).

Depending on the configuration of the SPE310 running System Manager to which you are restoring data, continue as follows:

If you are restoring data to an existing (previously configured) SPE310 running System Manager, go to Step 5.

If you are restoring data to a new or reimaged (unconfigured) SPE310 running System Manager, go to Step 6.

Step 5 If you are restoring data to an existing (previously configured) SPE310 running System Manager, make sure that the Simple Network Management Protocol (SNMP) community strings, IP addresses for other SPE310s, and Windows 2000 administrator (user ID administrator) password are the same as they were when you performed the backup.


Note SNMP community strings and system passwords are case sensitive.


If you need to change any of these settings, complete the following steps:

a. Open a web browser, and access ICSConfig:

http://IP address/icsconfig

b. Log in as an administrator (user ID administrator), and enter your password (the default is changeme).

c. Click OK.

d. Complete ICSConfig, and submit your changes.

e. Go to the "Using the Restore Wizard" section.

Step 6 If you are restoring data to a new or reimaged (unconfigured) SPE310 running System Manager, complete the following steps:

a. If a defective SPE310 is in the chassis, remove the SPE310. Refer to Cisco ICS 7750 FRU Installation and Replacement for instructions.

b. Depending on the scenario, refer to the following documentation:

If you are restoring data to a new (factory-configured) SPE310, before you continue, make sure that you have completed the necessary procedures in the "Replacing the SPE310 Running System Manager" section of Cisco ICS 7750 FRU Installation and Replacement, up to and including installation of the ICS system software.

If you are restoring data to a reimaged SPE310, before continuing, ensure that you have completed the necessary procedures in the Cisco ICS 7750 Troubleshooting Guide.

c. Open a HyperTerminal session with the SAP (see the "Accessing Processor Cards Through the SAP" section), and enter the following commands, as necessary, to change your system settings to those that were in use when you performed the backup:

Change the administrator password:

net user administrator *

Change the replacement SPE310 IP address and default gateway IP address:

netsh interface ip set address local static <SPE310 IP> <subnet> <gateway IP> <num.hops>

For example:

netsh interface ip set address local static 172.16.48.6 255.255.255.0 172.16.48.1 1

where 172.16.48.6 is the SPE310 IP address, 255.255.255.0 is the subnet mask, 172.16.48.1 is the default gateway IP address, and 1 is the number of hops.

d. If additional SPE310s are installed and their network settings have been changed since you performed the backup, repeat Step 6c for each additional SPE310, changing its IP address and subnet mask to the values that were in use when you performed the backup.


Go to the "Using the Restore Wizard" section.

Using the Restore Wizard

This section explains how to use the Windows 2000 Restore Wizard to configure your system for the restore process (for system software release 2.1.0 and later only). Complete the following steps:


Step 1 Access the SPE310 Windows interface in either of the following ways:

Use Terminal Services Client to access the SPE310 (see the "Accessing the SPE310 Windows Interface Through Terminal Services Client" section).

Connect a monitor, keyboard, and mouse to the SPE310 (see the "Accessing the SPE310 Windows Interface Through Directly Connected Peripherals" section).

Step 2 On the SPE310, choose Start > Programs > Accessories > System Tools > Backup.

Step 3 Click Restore Wizard.

The Welcome to the Restore Wizard dialog appears.

Step 4 Click Next.

The What to Restore dialog appears.

Step 5 Click the Import File button.

The Backup File Name dialog appears.


Note Since the data is backed up on an external device, if something similar to Z:\ICS7700_Backup_<timestamp>.bkf or \\Remote device IP address\sharename\ICS7700_Backup_<timestamp>.bkf does not appear in the Catalog backup file field, click Browse, and navigate to the backup folder location on the remote device. Then click OK.


Step 6 Identify database records to be restored as follows: From the tree in the left pane of the What to Restore dialog, click the plus sign (+) as needed to fully expand the tree. Then click the necessary check boxes at each level of the tree. For example: Z:\ICS7700_Backup_<timestamp>.bkf or \\Remote device IP address\share name\ICS7700_Backup_<timestamp>.bkf (remote).

Step 7 Click OK.

Step 8 Click Next.

The Completing the Restore Wizard dialog appears.

Step 9 Click the Advanced button.

The Where to Restore page appears.

Step 10 Click the drop-down arrow to view a list of choices for the Restore Files To field, and choose Original location.

Step 11 Click Next.

The How to Restore page appears.

Step 12 Click the Always replace the file on disk radio button.

Step 13 Click Next.

The Advanced Restore Options page appears.

Step 14 Check the Restore security and the Restore junction points, not the folders and data they reference check boxes.

Step 15 Click Next.

The Completing the Restore Wizard dialog appears again.

Step 16 Click Finish.

Step 17 Click OK.

The Restore Progress dialog box appears. When the system completes this process, the following message will be displayed in the Restore in Process dialog:

Restore is complete.


Note The message "Restore is complete" indicates that the Restore Wizard has completed. You must still complete the "Starting the Restore Process" procedure to restore system software data.


Step 18 Click Close.

Step 19 Close the Backup window.


Continue with the "Starting the Restore Process" section.

Starting the Restore Process

This section explains how to initiate the restore of system files. Complete the following steps:


Step 1 Access the SPE310 Windows interface in either of the following ways:

Use Terminal Services Client to access the SPE310 (see the "Accessing the SPE310 Windows Interface Through Terminal Services Client" section).

Connect a monitor, keyboard, and mouse to the SPE310 (see the "Accessing the SPE310 Windows Interface Through Directly Connected Peripherals" section).

Step 2 On the SPE310, click Start > Run.

The Run dialog opens.

Step 3 In the Open field, enter the following command:

cmd

A DOS window opens.

Step 4 Navigate to c:\Program Files\Cisco Systems\ics\backuprestore.

Step 5 Enter the following command:

icsrestore

Press y to confirm that you wish to continue.

The system restores the following files and database records:

Registry settings

ICS System Manager database records

Cisco IOS configuration files for cards with no Flash memory installed (MRP200s, ASI81s, and ASI160s)

Output similar to the following will be displayed:

Restore can take up to 10 minutes
Stopping FMMServer
.....
Successfully stopped FMMServer

The backup data is version compatible with the current system.
shutting down Database Engine
Please wait...It might take a few minutes
Starting the Database Engine

  Restoring  ICSSA10

  Restoring  ICSSM10

  Restoring  ICSSWIM10

Restore Successful
Removing c:\ics7700-backup
C:\Program Files\Cisco Systems\ics\backuprestore>

Step 6 You must manually restore the Cisco IOS configuration files for Flash-based cards (including the SSP and each Flash-based MRP or ASI card (MRP300, MRP3-8FXS, MRP3-16FXS, and MRP3-8FXOM1) in the chassis.

When restore is complete, erase each Flash-based card's configuration as follows:

a. On a PC, open a HyperTerminal session with the SAP (see the "Accessing Processor Cards Through the SAP" section).

b. Press Ctrl-backslash (\), and use the SAP menu to switch to the desired Flash-based card.

c. Enter privileged EXEC Flash mode by entering the following command:

switch> enable

d. Enter your enable password.

e. Erase the startup configuration by entering the following command:

switch# erase startup-config 

f. Restart the card by entering the following command:

switch# reload 

You may see the message:

System configuration has been modified. Save? [yes/no]:

Enter no. The Flash-based card reboots. When it has finished booting, its STATUS LED will turn green, and its ALARM LED should go off.

Step 7 Repeat Step 6 for the SSP and every Flash-based MRP or ASI card (MRP300, MRP3-8FXS, MRP3-16FXS, and MRP3-8FXOM1) in the chassis. The card will reboot. For each card, this process will take from 5 to 10 minutes.

Step 8 Restore the startup configurations that were manually backed up for all Flash-based cards, including the SSP and each Flash-based MRP or ASI card (MRP300, MRP3-8FXS, MRP3-16FXS, and MRP3-8FXOM1), from the remote device (computer on the network) on which you stored your backup files.


Note If the remote device (computer on the network) on which you stored your backup files cannot access the SAP, you must copy the backup configuration files to the PC that is connected to the SAP console port.


a. Choose Start > Run.

b. Enter the following command to open the backup startup configuration in Notepad:

notepad.exe \\hostname\sharename\path\filename.txt

where \\hostname\sharename\path is the shared path name to the remote device (computer on the network) on which you stored your backup files, and filename is the backup configuration filename for this card as specified in Step 6(d) in the "Using Backup Now" section. For example, an SSP configuration file could be named Backup1_Switch.txt, and an MRP300 configuration file could be named Backup1_R00ffff900073.txt.

c. From Notepad, choose Edit > Select All.

d. Copy the contents of the Notepad window to the clipboard.

e. Apply the backup startup configuration to the Flash-based card. Open a HyperTerminal session with the SAP (see the "Accessing Processor Cards Through the SAP" section).

f. Press Ctrl-backslash (\), and use the SAP menu to switch to the Flash-based card to which you want to restore the startup configuration.

g. Enter privileged EXEC mode by entering the following command:

Switch> enable

h. Enter your enable password.

i. Enter the following command to configure from the terminal:

Switch# configure terminal

j. Paste the backup startup-config into the HyperTerminal session window.

k. Enter the following commands to save the running configuration as the startup configuration:

Switch# copy running-config startup-config 

Step 9 Repeat Step 8 for the SSP and for every Flash-based MRP or ASI card (MRP300, MRP3-8FXS, MRP3-16FXS, and MRP3-8FXOM1) in the chassis.


Note It is important to restore only those startup configurations that were saved (backed up) at the same time that the System Manager backup procedure was conducted. Attempting to restore a startup configuration manually on a Flash-based card that was saved at a time other than when System Manager was backed up may cause System Manager to be unable to detect and manage that Flash-based card.



Caution When you install cards, be sure to apply equal pressure to the top and bottom of the card. You can damage the card and the chassis backplane if you apply too much pressure to the bottom or the top of the card.

Step 10 Gently slide each MRP and ASI card that does not have Flash memory installed (MRP200, ASI160, ASI81) back into the chassis until you feel resistance. Because there are grounding clips near the front and rear of the card guides, you might need to increase the amount of force that you use to move the card past the grounding clips. If you encounter extreme resistance, pull the card out slightly, and push it back in again.

Step 11 Press the upper and lower ejection levers inward at the same time until they lock into their slots. This firmly seats the cards into the chassis.

The MRP and ASI cards that do not have Flash memory installed (MRP200, ASI160, ASI81) will reboot. This process will take from 5 to 10 minutes.

Step 12 Reload the Cisco IOS image on the SSP:

a. Open an ICS System Manager session on the SPE310 (see the "Accessing ICS System Manager" section).

b. Click the Software Upgrade tab on the ICS System Manager home page.

c. From the Software Upgrade page, click Deliver to a system card next to the image that you want to install.

d. Click the drop-down arrow to view a list of choices for the Select a Target System Card field, and choose the SSP.

e. Click Deliver. The image is uploaded to the SSP. This process takes from 4 to 6 minutes for a 4-MB file.

For additional information about the status of the restore, refer to the log file, which is stored on the SPE310 at C:\w2ks\icsrestore.log.

If you had previously configured the Cisco ICS 7750 for multiple VLANs, you might also need to restore the vlan.dat file to the SSP Flash memory, depending on the VTP mode of the SSP.

If the SSP is operating in VTP transparent mode, restore the vlan.dat file, along with the configuration text. Reload the SSP in order for the vlan.dat file to take effect.

If the SSP is operating in VTP server or client mode, the SSP will relearn the VLAN configuration in the network through VTP advertisements. You will need to reset the correct VTP domain and password on the SSP. Refer to the "Configuring VLANs" section in the Catalyst 2900 XL and Catalyst 3500 XL Software Configuration Guide, Releases 12.0(5)WC4 and 12.0(5)WC5.

Problems with VTP advertisements might occur in the following situations:

If the configuration text contains "switchport access vlan 3" and no vlan.dat file, the SSP will go into VTP transparent mode. The SSP will create a vlan.dat file, using the current information in its configuration, and choose a domain name of UPGRADE. In this case, use the CLI to configure the SSP for server or client mode and define the correct domain name and password. The SSP should learn from the advertisements. For additional information, refer to the "Configuring VLANs" section in the Catalyst 2900 XL and Catalyst 3500 XL Software Configuration Guide, Releases 12.0(5)WC4 and 12.0(5)WC5.

If all switches in the network lose power and the SSP is the only server switch (with no vlan.dat file), the client will not advertise after it reboots. In this case, all VLANs need to be recreated on the server.

If the SSP (in server or client mode) is the only switch in the VTP domain, the SSP will not receive any advertisements; therefore, the vlan.dat file should be restored as in VTP transparent mode.


Tip It is recommended that you run the SSP in VTP transparent mode if the SSP is not part of any VTP domain.


To restore the vlan.dat file and copy the system image into the current Flash configuration on the SSP, reload the SSP, and execute the following command:

Switch#copy tftp://<ip address of server>/<dir>/<filename> 
flash:vlan.dat

where <ip address of server> is the IP address of the TFTP server, <dir> is the directory name on the TFTP server, and <filename> is the filename to copy from the TFTP server.


Note Refer to Loading and Maintaining System Images for additional information about copying images between Flash memory and a network server.



Upgrading System Software

Because of the change to Microsoft SQL Server 2000, there is no way to upgrade to system software release 2.6.0 from an earlier release of system software. In order to install release 2.6.0 on a system running an earlier release, you must back up your data, reimage your system, install release 2.6.0, and then restore your data. Detailed instructions are provided in the Installing System Software Release 2.6.0 document.

Upgrading Cisco IOS Software Images and SAP Card Firmware

The system switch processor (SSP), multiservice route processors (MRPs), and analog station interfaces (ASIs) in your Cisco ICS 7750 run Cisco IOS software. The SAP card runs upgradeable firmware. There are two different procedures for upgrading software images (or, in the case of the SAP, firmware) on system cards:

Upgrading Software Through System Manager—Use this procedure for SSP, MRP200, ASI81, ASI160 system cards, and the SAP firmware.

Upgrading Cisco IOS Software Images Through the Command-Line Interface—Use this procedure for MRP300, MRP3-8FXS, MRP3-16FXS, and MRP3-8FXOM1 system cards.

Current Cisco IOS images are available on CCO.

Upgrading Software Through System Manager

To upgrade a Cisco IOS software image on a non-Flash-based system card, or to upgrade the firmware on the SAP, use the Software Upgrade tab in System Manager to first upload the new software to the System Manager software library, and then to deliver the new software to the system card.


Note Although the System Manager software library will display the Cisco IOS image running on Flash-based system cards (the MRP300, MRP3-8FXS, MRP3-16FXS, and MRP3-8FXOM1), you cannot use System Manager to upgrade the Cisco IOS image on these cards. You must upgrade those cards through the Cisco IOS CLI.



Note Before you can upgrade a Cisco IOS software image on a non-Flash-based card (MRP200, ASI81, and ASI160), you must have installed ICS System Manager and completed the initial configuration of the Cisco ICS 7750 using ICSConfig. For more information about initial configuration using ICSConfig, see the "Running the Initial Configuration Program" section on page 4-1.


Uploading Software into the Software Library

Follow these steps to upload a Cisco IOS image or an SAP firmware image to the software library:


Step 1 Access ICS System Manager. For instructions, see the "Accessing ICS System Manager" section.

Step 2 From the System Manager home page, click the Software Upgrade tab.

Step 3 Click Add Image.

Step 4 In the Specify Image File Name field, enter the image filename. You can also click Browse to open the browser Choose File dialog box and locate the image file by browsing your PC file system.

Step 5 Click Upload to ICS 7750. The image will be uploaded to the software library. This takes about 30 seconds for a 4-MB file. Once the upload is complete, the Software Upgrade main page appears with an entry for the uploaded image in the software library.


Delivering Software to a System Card

Follow these steps to deliver a software image from the software library to a non-Flash-based system card:


Step 1 Access ICS System Manager. For instructions, see the "Accessing ICS System Manager" section.

Step 2 From the System Manager home page, click the Software Upgrade tab.

Step 3 In the software library table, find the Cisco IOS image that you want to deliver.

Step 4 In the same row as the image that you want to deliver, click deliver to a system card.

Step 5 From the Select a Target System Card pull-down field, choose the system card.

Step 6 Click Deliver.


Upgrading Cisco IOS Software Images Through the Command-Line Interface

Delivery of a Cisco IOS image to the MRP300, MRP3-8FXS, MRP3-16FXS, and MRP3-8FXOM1 system cards is not supported via the Upgrade tab in the current version of System Manager. These cards contain Flash memory and require the use of the Cisco IOS command-line interface (CLI) to copy a Cisco IOS image from a Trivial File Transfer Protocol (TFTP) server to the Flash memory in order to deliver a new Cisco IOS image to them.

Follow these steps to upgrade an image on one of these cards:


Step 1 Access the system card that you want to upgrade, using Telnet. For instructions, see the "Accessing the Cisco IOS CLI on ASIs, MRPs, and the SSP Through Telnet" section.

Step 2 Enter the enable command and your Cisco IOS enable password to enter privileged EXEC command mode:

> enable
Password: password
# 

Step 3 Enter the following command:

# copy tftp: flash:

Step 4 Respond to the prompts to supply the location and name of the Cisco IOS image file.


Note For more information about the copy tftp: flash: Cisco IOS command, refer to the "Loading and Maintaining System Images" section of the Cisco IOS Configuration Fundamentals Configuration Guide, Release 12.2.